GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
3,9

Based on 1.221 opinions finded in 3 websites

3.9Ambience4.3Cuisine3.9Price4.3Service
site_photo4

Nº 818 in 1338 in Nottingham

Nº 13 of 14 Other european cuisines in Nottingham

CUSTOMERS TALK ABOUT DISHES WITH.. cornricegarlicspicyladybeautifulmustsaladchickencookedpay

comment_iconOpinions

Had a cheeky Nandos. Excellent as always even for us Veggie folk!

site_logo

Katherine Greaves . 2024-04-21

MORE AT Google

Great experience there was 16 of us, we were seated all together as requested and the food arrived on time. The staff especially (Matt)was very pleasant and went out his way to make sure we had everything and that we was happy with all the food we received. The kids were kept entertained with all the crayons and colouring in which was excellent. Probably one of the best Nando’s experience all my family has experienced thanks again guys.

site_logo

Fassal Ramzan . 2024-04-08

MORE AT Google

Food's great, but personally I don't like ordering on the app. I think it's less welcoming and so spoilt the atmosphere.

site_logo

Boz Boswell . 2024-04-04

MORE AT Google

My half chicken was cooked to my taste - very well done. And it was served in good time. Liked the blends of music to create a calming environment. Enjoyed my lunch on a sunny afternoon. Worth stopping by for a quick affordable bite.

site_logo

My Art Uplifts . 2024-03-19

MORE AT Google

Everything was fine but service was pathetic. The table was not even dried and they made us sit. Our first experience was bad because they did not even informed us to place order using QR code

site_logo

Aniket Pawar . 2024-03-16

MORE AT Google

A perfectly good nandos - just what you exoect

site_logo

Kate Robinson . 2024-03-10

MORE AT Google

Had a family of 10, 3 kids. Initially sat separately due to space. Asked once the table near us clears if we could move the family together. Staff were all difficult and just would not let us sit in the same space. No customer service skills whatsoever.

site_logo

Faz L . 2024-03-09

MORE AT Google

Standard Nandos fare in the middle of Nottingham, would go back again.

site_logo

Marcus Thornton . 2024-03-01

MORE AT Google

Very busy Sunday afternoon, quickly seated, table for two, bit of a mix up with which chicken should have been with which sides, but soon sorted, food not as hot as I would have liked, but otherwise excellent.

site_logo

radfordred . 2024-02-26

MORE AT Google

We only tried this Nando's because of our Halal diet it was a disappointment the food wasn't great and expensive £40 for 2 and still wasn't full

site_logo

asif aziz . 2024-02-22

MORE AT Google

Can't ever beat a cheeky Nandos, it's South African so you know it's amazing

site_logo

Dane De Rose . 2024-02-21

MORE AT Google

Rude staff Raw chicken not cooked fully Feel sorry for Nando’s to leave this store in corner house Nottingham with an inexperienced manager Never going there again

site_logo

Bilal Arif . 2024-02-14

MORE AT Google

Food was spot on, but the service was very strange. For a place that has the table number ON the table and you use the same table number to order the food online, we were interrupted on 3 separate occasions with different waiters bringing food to our table and placing it in front of us when it wasn’t our order. One of them said something about being confused between table 23 and 3 but it was a bit of a baffling experience…

site_logo

Tee K . 2024-02-11

MORE AT Google

The food is always good at Nando's and you know exactly what you going to get. The service however has always been outstanding at the Cornerhouse branch every time we have been there.

site_logo

Shakeel Khalil . 2024-02-08

MORE AT Google

Very disappointed, normally nando’s is the best for fresh meals, for whatever reason this time, food was cold, bread was not cooked properly to, and lack of availability on sauces by the desk to not sure what’s happening :(

site_logo

Ayaan K . 2024-02-01

MORE AT Google

First halal Nandos in Nottingham

site_logo

Abdullah Khan . 2024-01-31

MORE AT Google

Good place to eat. Food is cooked fresh.

site_logo

T Butler . 2024-01-22

MORE AT Google

Really surprised have been to Nando’s in other cities however this hit different Fresh food and not dry as was the case in the past Service was spot on no issues

site_logo

Naveed Ahmed . 2024-01-21

MORE AT Google

Nice food as always Also it’s halal. So a good option in Nottingham

site_logo

Yaseen Arshad . 2024-01-12

MORE AT Google

Got over charged on my food food was lukewarm when arrived long waiting time and the drink machine was broken very disappointing as it was my first time at nandos

site_logo

Francesco . 2024-01-03

MORE AT Google

Chicken was very dry, drinks fountain was out of order, food was luke warm. Was the mrs first time at nandos, and she was very dissapointed and was sick afterwards.

site_logo

Addis . 2024-01-03

MORE AT Google

Food was amazing as with any Nandos restaurant, but the bottomless drinks weren’t working. And the service wasn’t great. We were sat at a dirty table and the employees didn’t look bothered to clean it either. Having said that, food made up for it.

site_logo

Amandeep Singh . 2024-01-02

MORE AT Google

We were a group of 10 and thus given a table upstairs to my comfort as the downstairs seating area seemed quite busy throughout our visit. Placing an order is simple enough with friendly service and you can pay with cash or card. Luckily there is an unlimited drinks dispenser on the upstairs level but no ice machine or sauce station with these only being on the ground level; likely due to spacial constraints. I ordered the 4 boneless chicken breasts in the smoky churrasco flavour which is a mildly tasty spicy bbq taste but can be slightly overwhelming, and my sides were peri-salted chips and broccoli stems. Overall, a good filling meal for okay value per head. Great selection of sauce and drink options to accompany the meal.

site_logo

ObiChanKenobi . 2023-12-23

MORE AT TripAdvisor

Food was of of normal decent quality although my mash was cold on arrival (and the guy serving knew what I was going to say so probably not the first time!) We were seated by the door and although there was a glass partition the breeze was cold and didn't make for comfortable dining really!!!

site_logo

Kevin Batchelor . 2023-12-21

MORE AT Google

Was a busy weekend especially with people out Christmas shopping. Had a 20 minute wait to be seated which isn't ideal when with five children but once seated service was fairly quick. Our waiter was helpful and cheery keeping the children entertained and helped them with the refillable frozen yoghurt machine. Food was delicious and our first visit to nandos was a success so we plan to visit again in the new year. The children's meal choice is good and good portions for the price. I ordered the share platter of fries with extra hot sauce and chicken it was delicious and I'm greedy so I ate the whole thing. My friend ordered the halloumi with butternut squash and grains and that was also delicious. All in all great food good price but expect a wait for seats and service.

site_logo

Kamara Dyche . 2023-12-13

MORE AT Google

It's been a bit of a let down the last couple times we have been. I ordered a Fino Pitta and there was just way way too much chutney on it so was really overpowering. The next visit I waited ages for my order, the money had left my account but as it transpired the order had not gone through, so by the time my food came my friend had already finished her meal and my portion size was pathetic. Left hungry.

site_logo

Natasha Jones . 2023-12-11

MORE AT Google

We arrived just before the rush on a day where it was bucketing down with rain, we were fortunate enough to be seated really quickly. The restaurant was clean and well decorated and had an upstairs seating area to the rear of the restaurant, though at the time this didn't seem that it was being utilised. We had a longer than usual wait for the food to arrive after ordering, but when it was brought to the table it was piping hot which is what you need on a cold and wet day. The food was as tasty as you would expect to find at any Nando's and we tried the new Mac 'n' cheese which was flavoursome and creamy. The only real complaint I could have is the roll for my wife's chicken burger was nigh on impossible to cut and chew unless it had been softened with Nando's sauce.

site_logo

Carlos GZ . 2023-12-07

MORE AT Google

My husband and I went here for a date and overall we had a really good time. We ordered via the app but the staff were still attentive and regularly checked in with us. The food was delicious! I definately recommend this as a place to go for a tasty lunch 😋

site_logo

Laura Collie . 2023-12-05

MORE AT Google

First time ever in a Nando's. Service was very good and thoroughly enjoyed the butterfly burger. The chicken was nicely chargrilled whilst still being moist. All in all very impressed.

site_logo

Darren Humphries . 2023-12-04

MORE AT Google

Fantastic food and staff. 🍗 I tend to visit during lunch time and the service is quick and polite. Clean and organized restaurant, in a busy food area of Nottingham. Highly recommended. 👍🏼

site_logo

Scott Rudge . 2023-11-26

MORE AT Google

Food arrived cold without cutlery. Went to find some but none available. Asked and told need to wait as none available.

site_logo

antony huffer . 2023-11-25

MORE AT Google

Thank you Dan for your amazing customer service, his smile made our whole experience at Nando’s most enjoyable.

site_logo

luisi evison . 2023-11-22

MORE AT Google

Great place located in the centre of town. I enjoyed myself.

site_logo

Masauso Ngulube . 2023-11-18

MORE AT Google

very busy ,the lady found us a table upstairs, menu lot's to choice from we had chicken platter came was delicious pity all the cutlery was down stairs ,with all the bottles ,(why not leave some upstairs) otherwise very good service girls on the service point are very good .

site_logo

633debm . 2023-11-12

MORE AT TripAdvisor

Great service from Chole, unfortunately they had sold out of boned chicken and peas, but Chole offered alternatives and was very pleasant

site_logo

Datta Ajay . 2023-11-07

MORE AT Google

The service was shocking. We went with 6 of us and each of us had something missing at one point in our meal. Having to wave down a waitress more then once for basic things that should have been served already.

site_logo

Joe . 2023-11-05

MORE AT Google

My friend and I visited for a pre theatre lunch. I'm not vegetarian but I love chickpeas so I had the beanie in a pitta with a mixed salad and I think it was called rainbow slaw. Absolutely loved it!!! My friend had a chicken burger and chips and was pleased with hers too. Would have given 5 🌟 but was disappointed there was no tea or coffee.

site_logo

Andrea Wheatley . 2023-10-25

MORE AT Google

Very good service and restaurant!

site_logo

Carl Hart . 2023-09-26

MORE AT Google

Its a very busy restaurant and for a Sunday, it was packed. They may need an extra staff on in the kitchen as the food did take awhile to come out, but it was delicious and grilled to perfection. No music, atmosphere was a bit flat. Would still recommend eating here

site_logo

D David . 2023-09-24

MORE AT Google

Ordered on the Nados ap they sent via deliveroo who left the food in someone’s garden apparently!!!! Did we get the food ?? No !!!!! We got a refund we had to wait 5 days for !!!! No apology shocking customer service will never use again.

site_logo

Lee Bush . 2023-09-14

MORE AT Google

Leaving a first Nandos review. The staff were welcoming, food served (hot), and the chicken was proper grilled. Excellent service overall.

site_logo

Abdullah A . 2023-09-12

MORE AT Google

Not too much to said but the food came late. Nevertheless, they said it would come late.. on the end good meal and delicious side.

site_logo

thefirstm . 2023-09-09

MORE AT TripAdvisor

Myself & family have always been big fans of Nandos in the Cornerhouse up until today. How standards & value for money has slipped. Came with my daughter & grandchildren as a birthday treat. Portion sizes have halfed, hardly any fries in the small poxy dish on the kids meal plate. Had run out of coleslaw! The wine menu now very limited for the prices charged. Staff not interested in customer service. This place was so different 6months ago but now it's not a place we would ever visit again. Such a shame but management obviously not bothered so would not return to a place that doesn't care.

site_logo

Lynne Walford . 2023-09-03

MORE AT Google

The food was almost cold, the taste and smell were not very pleasant compared to the rest of the restaurants with the same name where we ate, there was not even salt and pepper. But the biggest displeasure were the EMPLOYEES, lacking common sense and good manners, very arrogant and rude. I will definitely not return to this restaurant in Nottingham. Try to avoid it. 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

site_logo

Catalina Rosca . 2023-08-27

MORE AT Google

The food looked nice and the coleslaw wasn't bad, but I just wasn't very impressed with the half chicken. My friend had to go and ask for his corn on the cob, which didn't arrive with his meal.

site_logo

NICOLA FRETWELL . 2023-08-25

MORE AT Google

Nous aimons Nando’s, mais dans ce restaurant, le coca zéro était plat, le sprite light ne goutait rien et le coca light était plat aussi. Je l’ai signalé à la serveuse qui m’a dit qu’elle allait le signaler, mais elle n’a rien fait. Je l’ai alors dit au manager qui m’a dit qu’il allait agir, mais il n’a rien fait. Il manquait aussi des couteaux et j’ai dû faire deux fois la remarque pour en obtenir. Il semble que se laisser-aller est connu des clients locaux car tout le monde buvait du fanta (plat aussi, mais buvable) et certains se débrouillaient sans couteau. Pas étonnant que dans ce resto, le serveur ne vient pas demander si tout va bien en récupérant le petit Coq à la table des clients.

site_logo

JL M . 2023-08-16

MORE AT Google

Nothing special, but certainly nothing that wouldn’t stop me coming again. As a family, we had a chicken burger, a chicken breast, a chicken wrap, loaded fries, normal fries, peas, garlic bread and corn on the cob. Food was served quickly but, despite that, elements of it were only lukewarm. The chicken in the wrap was a little dry, but everything else was cooked ok and was fine. The loaded fries were good, just not hot.

site_logo

jkofnottingham . 2023-08-15

MORE AT TripAdvisor

Always a great place to ho and the kids love it

site_logo

Bru . 2023-08-08

MORE AT Google

Cold food can't be asked staff missing items

site_logo

mandy grant . 2023-08-05

MORE AT Google

Love nandos food. Great service as well.

site_logo

Gillian Hickman . 2023-07-29

MORE AT Google

Wonderful - and the music was lovely and not invasive as can so often be the case in so many restaurants.

site_logo

Colin Townsend . 2023-07-19

MORE AT Google

The food was absolutely beautiful! Quick service and very friendly, restaurant was very clean and customers very looked after, I was unsure about a specific allergy requirement and they got it all sorted for me straight away. Will definitely be dining in again !!!!

site_logo

Tor Whitehurst . 2023-07-15

MORE AT Google

I went there with my son. It was our first time and we have really enjoyed specially the little one. Totally recommend it single or with your family 😍🥰🥳🥳

site_logo

Ruth Valerie . 2023-07-14

MORE AT Google

Been here a few times however today food just above warm chips and chicken warm but waitress was great very polite.

site_logo

ANDREW Stratford . 2023-07-09

MORE AT Google

Staff was very friendly and helpful buy the tables are dirty and greasy. Food is taking long to be served without being that busy. Descent enough portions and quality.

site_logo

Lefteris Kontos . 2023-07-08

MORE AT Google

Great food, lovely atmosphere. Hopefully next time Lucy won't be moaning about her 9 hour FOH door role.

site_logo

E H . 2023-07-01

MORE AT TripAdvisor

Having not visited Nando’s for a while due to a bad experience at the other Nottingham branch I came here last week for lunch and firstly I’d like to say the service was outstanding, I actually felt a little bit like royalty in a chicken restaurant! The guy who seated us was so professional polite and friendly, the food was fantastic. I did have an issue with my chips because they weren’t fresh but my partners were this was no trouble for the waitress at all who quickly grabbed me some fresh ones, as I approached the water machine the chap who greeted us said it’s ok she is bringing you a jug and delivered a jug of ice water to our table (it’s the little things!) overall banging food and even better service, well done guys keep up the great work.

site_logo

nottsc2021 . 2023-06-26

MORE AT TripAdvisor

Nando's is really good but busy and service was really good too. Being a vegetarian we have a very short list of places to visit but Nando's doesn't disappoint for the price. Chips are really good.

site_logo

Dr. Swapnil Tripathi . 2023-06-10

MORE AT Google

enjoyed all of it very friendly staff

site_logo

Scott Barnett . 2023-06-04

MORE AT Google

Love the food but the toilets stop it from getting 5 stars.

site_logo

Fiona Lee . 2023-05-17

MORE AT Google

The staff was amazing and their interactions with my goddaughter couldn't be compared

site_logo

rose fernando . 2023-05-08

MORE AT Google

Frist times in nandos and this branch set a very high bench mark for my vist to any other Nandos staff excellent nice atmosphere food very tasty and well cook

site_logo

Ray F . 2023-05-07

MORE AT TripAdvisor

I absolutely love this Nando's. The staff are very friendly. The food is amazing. Sometimes, there can be a 30 mins waiting time, but to me, it's well worth the wait. Would highly recommend 👌🏽

site_logo

Samantha Sloan . 2023-04-25

MORE AT Google

Love this nandos, food is always prepared nicely and staff are always really nice

site_logo

Seun Banmeke . 2023-04-20

MORE AT Google

Always have the chicken livers when I go but noticed in the last few years the base sauce they put on them is getting spicier, so I asked them to just cook them plain. They didn't think they could (Mansfield & Lincoln do no problem) but the Manager came through for me. Very happy. But prices have increased. Used to me £13.95 for meal / bottomless drinks, now it's £17.95.

site_logo

Kate Dunlop . 2023-04-15

MORE AT Google

I've had a friend telling me this place is the greatest chicken place he's ever had. I thought he was exaggerating until I tried it. It's the best chicken place I've ever had. It's so juicy and flavorful. The sides are very high quality as well. For how delicious the food is, the price is also very reasonable. Definitely go here.

site_logo

William . 2023-04-04

MORE AT Google

Well all I can say is very impressed with the set up. Food was cooked lovely and spiced. Little expensive but cannot fault the quality of the food. Pleasant staff and quick service defo go again

site_logo

Andy A . 2023-03-31

MORE AT TripAdvisor

Not the fastest service but lovely food and kind staff.

site_logo

Holly Lewis . 2023-03-31

MORE AT Google

What can I say I like nandos lol

site_logo

brian herdman . 2023-03-12

MORE AT Google

Worst meal I ate out this year,clueless staff and not worth what I paid for.3 tiny legs and a tiny breast for a full platter.who wants to eat 2 legs of chicken and no breast.1st time I took my girlfriend here,she has always not wanted Nandos but this time I took her only to be disappointed indeed and proving her right.I wouldn't go back here.Felt like I was a kid in a soft play area.so playful this place,people need to know we come here to relax from home but I would not go to this Nandos again

site_logo

P11VRemmanuelc . 2023-02-14

MORE AT TripAdvisor

Must try the platters and whole chicken extra hot...Just amazing

site_logo

Vyshnav .G.S . 2023-01-25

MORE AT Google

Lush food !! Absolutely great service. Staff are amazing. I’ve never been to anywhere that had such good customer service. Just brilliant! x

site_logo

Alice Tomlinson . 2023-01-21

MORE AT Google

Grubby seating, flat coke/pepsi, staff on the miserable side to say the least. Food tasted good to be fair, large portions.

site_logo

Mary Poppins . 2023-01-15

MORE AT Google

I always enjoy eating here. Good is lovely.

site_logo

Lesley Smith . 2023-01-15

MORE AT Google

Grate experience Dan mad is feel very comfortable food was brilliant even if it weren’t still give a 5 stay for the staff . Dan thanks

site_logo

Michael Doran . 2023-01-06

MORE AT Google

Food and staff were brilliant Dan went above and beyond got us in even tho there were a few of us made space and best service at Nando’s yet thanks

site_logo

mmdjco . 2023-01-06

MORE AT TripAdvisor

A pleasant afternoon lunch, with the Family. Everything went well on the day. Will definitely go again.

site_logo

Richard James . 2023-01-01

MORE AT Google

We got the boneless chicken platter for around £25. As usual, the food came out extremely fast (5mins ish) and is delicious every-time we go. The chips at nandos are so nice!

site_logo

Sophie Spouge . 2022-12-28

MORE AT Google

To be honest I don't like his roast chicken even though it's a healthy and affordable option. However, his sunset burger is so delicious, two pieces of juicy chicken, tart sauce, fresh lettuce, recommended

site_logo

regina . 2022-12-27

MORE AT Google

Very Nice & Friendly Staff, Service Very Good & The Food Very Nice 2 !!! Would Recommend!!! 😁

site_logo

PETER R TRAVERS . 2022-12-17

MORE AT Google

With all the many people saying good things about nandos I personally thought it was average not my best review but maybe other nandos establishments are worth visiting

site_logo

Damien Mccarron . 2022-12-11

MORE AT Google

Very welcoming staff. Good atmosphere and good music.

site_logo

Coral Panton-Larocque . 2022-12-09

MORE AT Google

Great food, great atmosphere. Well priced too even since the pandemic and inflation.

site_logo

Samuel Cockerill . 2022-12-04

MORE AT Google

We only waited about 5 mins to be seated, which was a lot less than we expected. Food was excellent, as always. Only slight niggle was that being sat upstairs, we had to go downstairs for cutlery, ice and sauces.

site_logo

Matt Dungey . 2022-12-03

MORE AT Google

Nice atmosphere really helpful and friendly

site_logo

Jackiebowler21@hotmail.co.uk 28041960aA . 2022-11-30

MORE AT Google

Came on my own and was treated with respect and not made to feel I was wasting a seat because of this. Had a great meal

site_logo

Ryan Simpson . 2022-11-24

MORE AT Google

Absolutely amazing food and service.

site_logo

Caroline Thomas . 2022-11-22

MORE AT Google

I am here right this time. The Male Barista with pointy hair on the front was so rude. Very poor services. Very appalling behavior. I know it is busy time of the day, everyone is tired and want to go home, but being rude to customer is never acceptable. I am a silent customer, been always coming here before I catch bus going home. Its just unacceptable. I felt very embarrassed in front of other customer.

site_logo

J Tabing . 2022-11-20

MORE AT Google

Had a good time at Nando's. Not been there in ages. Service with a smile, great food and company

site_logo

Denise Mckie . 2022-11-19

MORE AT Google

Nice foods, great chicken breasts & fries! Adequate service & availability

site_logo

Brad Smith . 2022-11-19

MORE AT Google

We’ve heard of Nando’s before. We just never had a chance to try it back in Toronto. Finally, we had a chance to try it. It was good. My 6 year old daughter found the least spicy option still a bit spicy. She tolerated it though. She especially loved the fries (sorry, chips). I had a 1/4 chicken and was surprised it was white meat. Ordering was interesting as you scan a QR code to order. Quite easy, though. If you have an iPhone, you can pay with Apple Pay if you have that configured. The only issue is that the formatting on the checkout site is a little off. The button for Apple Pay is cut off so it is a little hidden. I don’t have a small iPhone (13 Pro Max) so it’s not the screen size that is the issue (I use Chrome, so maybe that was the problem). Selecting the button still works as Apple Pay popped up requesting the card to use. Once we ordered, the food was served quickly.

site_logo

Jonathan Lau . 2022-11-14

MORE AT Google

Service good, food nice, typical Nandos meal nothing above and beyond.

site_logo

Jamie Beardsley . 2022-11-12

MORE AT Google

I’m a huge fan of nandos and normally have no problem but i waited 30 minutes after my boyfriends food arrived before being served. They came over to clear the plates and i asked where my food was. They came back and said it was because it’s an allergy. All id ordered was brocoli and chips !! I had my halloumi arrive fifteen minutes earlier, still a whole fifteen minutes after my boyfriends food has arrived and his was freezing cold by then. Very disappointed

site_logo

josiebess . 2022-10-30

MORE AT TripAdvisor

Staff were very helpful as I had a gift card to use,they were efficient and polite,I can't say I thought the food was fantastic,just a chicken wrap and chips,it was ok.

site_logo

Joanne Smith . 2022-10-30

MORE AT Google

Very quick preparation time and delicious food, one of the best places to eat in Nottingham.

site_logo

Dila Gunes . 2022-10-27

MORE AT Google

The food was good and the customer service was great. My group of 5 arrived without a booking, but the staff sorted a table out within 5 minutes with no fuss. Will definitely go back when next in Nottingham.

site_logo

Tony Onabanjo . 2022-10-24

MORE AT Google

Now don’t get me wrong, I’m a huge fan of nandos! I LOVE the food! So after just over 2 weeks of hospital food, finding out that I could get food delivered and the nurse would get from the door for me was a super exciting piece of news and there was only one meal for me! I went on the nandos app, true eyes bigger than belly moment I’m sure, and popped in an order for my usual from Nottingham Cornerhouse. It said delivery would arrive between 4.45 and 4.55. Perfect timing and much more appealing than the egg sandwich I was currently expecting. I sat there, expectantly, phone in hand waiting in case I received a call or email. By 5.30 nothing had arrived so I gave them a call. Apparently my order had already been delivered. A bit of investigation found the driver had left the order on the doorstep. Yes, you read that right, the door step of a city hospital! Now you would expect that this point that the ‘customer service’ agent I was speaking to would clearly see the error here. I mean, you might as well drop the order in the middle of a high street and walk away! But no, the guy on the end of the phone clearly has the same number of brain cells as the driver and proceeds to tell me my order has been delivered and nothing more can be done! If I would like to complain, they’ll send me an email asking for feedback in the next 48 hours!! After a bit further ‘discussion’ he agreed I could speak to a manager. After a bit of time listening to some dodgy hold music said manager appears on the end of the line. She did, eventually, agree to issue a refund. My preference was to have my order delivered but apparently they don’t have the ability to put another order through. Incredible right! To deliver the order would cost them less than a refund! I’ve now got to wait up to 5 working days for a refund to be processed! Hospital egg sandwich it is then! Yum!

site_logo

145lorrainek . 2022-10-13

MORE AT TripAdvisor

Now don’t get me wrong, I’m a huge fan of nandos! I LOVE the food! So after just over 2 weeks of hospital food, finding out that I could get food delivered and the nurse would get from the door for me was a super exciting piece of news and there was only one meal for me! I went on the nandos app, true eyes bigger than belly moment I’m sure, and popped in an order for my usual from Nottingham Cornerhouse. It said delivery would arrive between 4.45 and 4.55. Perfect timing and much more appealing than the egg sandwich I was currently expecting. I sat there, expectantly, phone in hand waiting in case I received a call or email. By 5.30 nothing had arrived so I gave them a call. Apparently my order had already been delivered. A bit of investigation found the driver had left the order on the doorstep. Yes, you read that right, the door step of a city hospital! Now you would expect that this point that the ‘customer service’ agent I was speaking to would clearly see the error here. I mean, you might as well drop the order in the middle of a high street and walk away! But no, the guy on the end of the phone clearly has the same number of brain cells as the driver and proceeds to tell me my order has been delivered and nothing more can be done! If I would like to complain, they’ll send me an email asking for feedback in the next 48 hours!! After a bit further ‘discussion’ he agreed I could speak to a manager. After a bit of time listening to some dodgy hold music said manager appears on the end of the line. She did, eventually, agree to issue a refund. My preference was to have my order delivered but apparently they don’t have the ability to put another order through. Incredible right! To deliver the order would cost them less than a refund! I’ve now got to wait up to 5 working days for a refund to be processed! Hospital egg sandwich it is then! Yum!

site_logo

Lorraine Callacher . 2022-10-13

MORE AT Google

Efficient service, well seasoned product.

site_logo

Alex Meade . 2022-10-11

MORE AT Google

Great food, staff were really friendly. Nando's is always reliable. I wish I lived nearby so I could eat there more often.

site_logo

TacoBebs . 2022-10-10

MORE AT Google

Similary restaurants in East Midlands