Based on 1.298 opinions finded in 4 websites
Based on 1.298 opinions finded in 4 websites
Opinions
Order your food and get different food 😑
Mina Ibrahim . 2024-02-10
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The guy who served us was super friendly and helpful. It’s Nando’s, it’s essentially fast food, so it’s hard to give a 5 star review. But if you like a Nando’s every now and then, this is a great one to go to.
Rob LoCo . 2024-02-08
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Very disappointing experience. Waited a long time to be seated and then to get the food, couldn't even get a glass of tap water or have cutlery as you need to do get everything on your own there. I wouldn't mind so much if the service was not so busy that you can't even ask them where to find these basic stuff. To top it off the food was half cold when served, and not tasty. It was eatable, but we were expecting better.
Markus Del Pietro . 2024-01-15
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Manager jack was a great guy. Food came a bit late but he made up for it with his attitude and energy
Henry Evbuomwan . 2024-01-14
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Diabolical service even if busy on Saturday night. We are only two and first we’re told 60 mins wait to be seated so we tried to get in somewhere else but all full so went back. They then sat us straight away and we ordered online to the table. They were busy but not at full capacity. After 31 minutes of waiting we asked whether this delay was normal and they said yes and would chase up the order but I could see dozens of plates of food by the kitchen just not being taken to the table and waiters just walking past it and not taking it to anyone. Chased it up twice and said we now have only 45 mins left until our parking runs out. It took chasing it twice more before finally after 45 mins total it arrived . it was in fairness good when it did but we asked for sharing plates from the server and she said she would bring some but five minutes later nothing so we had to chase that up too. The chap went to the kitchen to get it out the dishwasher as that had run out of clean plates. We had to wolf the food down as only had 30 mins from when the food arrived until our parking limit had expired. Again it was busy yes but not at full capacity as quite a few tables were not filled. We did not enjoy the food at all
Kent Reynolds . 2024-01-14
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Lovely location on the Marina but the service is soo slow it’s a a joke. Easy 30 minute wait for food after being ordered. Food is good one item sent back as was cold. Overall a lovely place and staff were friendly but need to work on the wait times.
Qazim . 2024-01-07
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Do not order from here for delivery they take your money then don’t deliver just try getting your money back impossible just lost £22 to them now having to go through my bank to try and get my money back .
Nikki Nicola . 2023-12-30
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I rarely leave reviews, but the staff at this Nando’s deserve praise. Good, friendly service!
High Hat Media . 2023-12-13
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Absolutely brilliant service, by Jack in particular - patient, flexible and went above and beyond to allow me and my little one with autism feel settled and to have a lovely family meal out. Thank you, Jack!
Hadis Reyhani . 2023-12-09
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Jack was absolutely amazing and is always the highlight of our Nando’s trips! Service is always lovely and speedy.
Datis Reyhani . 2023-12-09
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Definite Go. Best Staff. Great food. Pier View.
S J . 2023-12-07
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Really good service every time I have been! Myles always caters for any customer and gives the best service possible.
Josh Bacon . 2023-11-19
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Seated by Myles. Fantastic service, seated very quickly on a busy Friday night. Every concern quickly dealt with and accommodated to. Perfect end to a fun Friday night. Will be recommending to all friends.
Jake . 2023-11-17
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The best nandos I have been in, staff were lovely and the food was excellent.
Jo Fuller . 2023-11-08
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Me my husband and son went to nandos I had the grilled chicken wrap I ordered and made staff y aware that I have a lactose intolerant allergy when I got my wrap it had yogurt dressing on it I asked for none of this but just the bbq spice and salad it even had a allergy stick stuck in top of the wrap my husband had to call someone over and they got a manager who took my food away and made me another one he then brought my food back and said he had made it him self no apology or nothing if I had of eaten this I would of been really ill we go nandos a lot and never had a problem but I don't think we could go back again
angela pugh . 2023-11-04
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Recently ordered for delivery. Ordered the spiced chickpea pitta, which should have included rainbow slaw, houmous and pickled red onions. They sent me a bland and mushy patty in a plain, dry pitta. It was so bad, I couldn't eat it, even after I added my own houmous to it. Our peri-peri chips were also limp and soggy and had very little peri-peri. The entire meal was a waste of money and it ruined my evening.
K . 2023-11-03
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Our favourite Nandos. Always a great experience. Friendly staff, fantastic food, clean and tidy.
Gillian Brewerton . 2023-11-02
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Lovely Nandos, great team service and swift food. Great
Nick Pajger . 2023-11-02
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I didn't like food, poor quality. Loud music in local. Only staff was friendly and very helpful.
Jolanta Panasewicz . 2023-10-28
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Kids friendly. It's OK to go with family.
Gaza bailey . 2023-10-21
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Very fast fastfood. Precooked chicken waiting for you hours before you arrive. I didn't like it's taste. Salad also was fresh hours before I arrived. Staff very nice, however I had to order at the till. They require smartphone app or web page to order food which in either case requires customer's email (why?). I don't think I'll come back there.
Paweł Panasewicz . 2023-10-15
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We had a lovely meal here. The place was very clean and the staff were very competent. Good job Nando's Brighton - Marina
Andy Tingay (Tings) . 2023-10-13
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Greeted quickly, ordered from the table using the app and food was delivered within minutes
Andrew S . 2023-09-27
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Love Nandos.. the Liver particularly... so delicious.
vivien ooi pek sim . 2023-09-25
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Went to nados yesterday one of the service users birthday 🎂 he had chicken and rice got myself an espresso coffee ☕️ it was lovely very friendly staff amazing service is well 😀
Nikita Nicol . 2023-09-20
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Everything you'd expect from any Nandos. Friendly and attentive staff 👍
A . 2023-09-16
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Lovely atmosphere lovely staff food was nice but overpriced
Sharon Marsh . 2023-09-09
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Thought we would go back to Nando’s Marina for a change for lunch, it’s a great location with sea views and marina views . Lee staff was very helpful and explained the ordering system again , we used QR code which worked well , shame we paid in advance 😟 The order arrived in good time , but I have to say stale , hard rolls, and the driest chicken , was really hard work , properly the worst butter fly chicken burger Ive ever had . Gave up waiting for our plates to be taken sat we could comment . Won’t be coming back .
Andy David . 2023-09-05
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Enjoy Nando’s for a taste of home. Very kind staff who brought us food and checked in which is outstanding for Nando’s
Angela Makungu . 2023-09-04
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First time visiting. I didn’t realize this was a chicken restaurant, until we sat down and looked at the menu. I was a bit disappointed because I wasn’t in the mood for chicken. We stayed anyway, because we were hungry. I ended up just ordering a couple of appetizers and dessert. My wife had a salad and dessert. About 40 mins passed between when they brought out the starter and when they brought her salad. They ended up apologizing and without hesitation, didn’t charge us for our entire meal. That is the way I expect a good establishment to act. Our meal was tasty. Now that I know there are all about chicken. In the future, when I’m in the mood for it, I’ll give them another try.
F Dale Odim . 2023-09-04
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Came in at 9:30 ish as a group of 8 to celebrate our friends birthday and the service was amazing. We were greeted by a lovely man (think he was a manager). Our food was perfect and we then got asked if we wanted to try some spicy rice which again was amazing! Highly recommend this nandos will definitely be coming back!
Lydia Grace-Marie Croucher . 2023-08-29
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Pleasant meal on a Saturday afternoon. Despite being fairly busy, we were seated straight away and did not have to wait long for our food. Food not terribly warm; some of it was sitting on the pass for a while. Skin on boneless thighs was not crispy. Long wait to order puddings, only one staff member taking orders.
SJ9876 . 2023-08-27
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Brilliant service, great food. Had an issue with a gift card, Hamish and Lee sorted it out swiftly and professionally. Thank you guys! 😀
Christina H . 2023-08-24
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Food was good but waited a long time for our food to be brought out. We had to ask for it in the end as could see it sitting under the hot lamps for a while.
Amy Payne . 2023-08-23
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Great place for some olive's, hummus, nuts and beer.......maybe some chicken
Stephan Payne . 2023-08-23
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We went as a small group of 4 on Friday eve and we were really disappointed. The service was awful the food was delivered cold for 3 of us and the 3rd person waited a while for theirs. The staff didn't care and yet awaiting a reply back to my complaint clearly no worries or concern regarding customer service maybe worth learning from your colleagues in Brighton centre?? Avoid this place if want good service and nice hot food
Andy Sutton . 2023-08-06
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Nando’s is a very standard meal, but they were out of a lot of things which restricted our selection and reduced our veggie selection. Staff didn’t seem too bothered but I’m not gonna complain. It was all just ok.
Bobby Hardy . 2023-08-01
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The food is good, sometimes even great. The spiced chickpea pita we had was juicy, spicy and substantial, unlike when we had it as a burger or a wrap. Their vegan and vegetarian options all taste nice, though are quite limited and don't really measure up to what other places have to offer. It's a shame because out of all meat products, in my opinion, chicken is the easiest to substitute. On a sidenote, this time around the pita we got with our starter tasted like it was part-baked / bake-at-home bread that wasn't fully baked. Service is as good as you get when you are heavily incentivised to use your phone to place an order online. Not terrible but given that they are priced like and market themselves more like an actual restaurant than say, a McDonald's, it's a bit naff. They have lovely decor, music and friendly staff, but when I'm paying £15-20 for a meal with a drink I expect better.
Kaloka . 2023-07-25
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Never been to nandos before wish i could be more positive, but it was not a great experience, burger was smallest ever, bun and meat was very tough and not very hot, staff to young to care , on the positive side the seagull that was hanging around finished the burger when we left .The wine was nice and beer .
Shelly . 2023-07-18
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Well cooked food at a reasonable price. It is what it is. The chicken is always well cooked and the staff are friendly and helpful.
Philip Butterworth . 2023-07-16
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Se encuentra en un sitio muy tranquilo. Según entras ya te acogen con amabilidad, su especialidad es el pollo (chicken), y te sirves tu propia salsa y bebida, también eliges el picante que quieres para tu plato. Muy recomendable y un sitio muy agradable.
Lía Álvarez . 2023-07-14
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Great experience. Food served hot and was tasty
Peter Groves . 2023-07-12
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Mikor megérkeztünk , kb. 5 perc várakozás után lett asztal , elég gyors volt a kiszolgálás , és kedves udvarias ! Kint tartózkodásom alatt szeretem meglátogatni ezt a helyet ! 😘
Kovács Sándorné . 2023-07-05
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Great nando's food as usual good service and free parking 👍
Ashish De (Ash) . 2023-07-05
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Efficient, clean, pleasant and with the usual standard of food you expect from a Nando's. It's pretty big so finding a table is rarely a problem and there's a terrace out the front overlooking the boats if the weather's nice
Kristian Þ . 2023-06-30
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Service is low as you do most of it. But the staff create a fun, easygoing and welcome atmosphere which not only my family love but I love as so.etime I get a hankering for an L&H half chicken spicy rice and chips meal with my bottomless sprite (i never have more than 3 glasses). Food is well cooked, tasty, and always presented well.
Nyall Morrow . 2023-06-27
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Told us there was a 20 minute wait for a table despite there being plenty available, but when we arrived at a table there was more than an hour and a half wait until we actually got our food. The food wasn’t even good. Absolutely appalling service and I will not be coming here again.
jelly . 2023-06-25
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Great environment, music and service. Prices are going up significantly but still good standard
Fungayi . 2023-06-19
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Too bias, I have a Nandos addiction anyway!
Sanjay Bahadoor . 2023-06-18
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We were told there was a 20 minute wait for a table but the restaurant was only half full. We assumed there must be reservations but through the duration of our meal the place never filled over half way. We saw multiple parties queuing for a table at the door extending outside too. There were lots of tables available it seemed but with uncleared plates. When ordering we asked for some hot water for a baby bottle. It took 3 further trips to the counter and 2 different staff before we received it. Staff were pleasant and polite but there was a lethargic atmosphere. Our food arrived in good time and tasted great. People were certainly waiting longer for uncleared tables to be available to sit at than it took to make their food. Understandable if it was full.
Lewis Wood . 2023-06-18
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Usual nandos excellence in an amazing location
Colin Webber . 2023-06-06
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Really nice environment, spacious, good music! The servers were very personable and friendly, the food portions are great! One of my favourite places to go
Hannah J . 2023-06-01
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Second time we have tried to go to Nando’s. First time , lots of tables free but short staffed so unable to be seated due to the wait. (Even though we said we would wait- they then said sorry can’t seat you) Second time months later, tried again. Loads of tables, can’t be seated , 20 minute wait (fine we don’t mind waiting) then get told it’s all new kitchen staff so then you’ll be waiting another 30-40 minutes for your order. Clearly, again lack of staff and lack of organisation particularly as it was a bank holiday weekend. Disappointing.
D J84 . 2023-05-29
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I’d love to be able to comment on the food here, but unfortunately every time I try to visit I can’t get in, despite the restaurant being huge and always having lots of space. A total waste of time, never experienced anything like it at any other Nandos.
M T . 2023-05-29
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Great food . Amazing customer service 👏
Robert Botros . 2023-05-28
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It took 55 minutes for the burger to arrive but someone else I was with got them in 15 minutes but when it arrived they gave a refund and Kelly helped us and gave us a lot of free cake cos it was my birthday
dream . 2023-05-28
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War ein schöner sonniger Tag. Konnten draussen auf der Terasse essen. Service ist schnell da. Haben an der Kasse bestellt, anstatt via App. Die Engländer schwärmen über das Nandos Chicken...es ist OK, aber nicht das Gourmet Erlebnis. Die Saucen mild bis scharf, vorsicht mit der scharfen, mir hat medium gereicht.
Rolf Billeter . 2023-05-22
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Love sitting out in the sun eating a cheeky nandos! Had the vegan 'great immitators' on a salad which was peng. I noticed mine came out with some feta on but mentioned it to our waiter who explained someone new was training in the kitchen and it was a mistake - all was quickly rectified and a replacement sent out, waiter was a top guy (may have been a manager) Cheers Nandos! Big ups
Alis Knowles . 2023-05-18
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An absolutely amazing experience the food was great and it didn't take long to get the food 10/10
David . 2023-05-14
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Food come out cold. Food took 20 minutes to come out. I watched as it sat on the hot plate for 5+ minutes, which meant by the time it come the chips weren’t crispy or hot. Usually I would send it back but didn’t have time. Worst Nando’s I think I’ve ever had, pretty sure the chicken touched the grill for all of 2 seconds. There was no char on the skin, it was as if the chicken had been microwaved. The manager had to jump in the kitchen due to, what I assume was the kitchen staff struggling. Which is weird as it was completely dead. Not sure wether the training is lacking or the work ethic of the kitchen staff and the quality control that the manager imposes were awful. The waiter that took our order, jan her name was. No complaints. She was polite and courteous, so don’t let this one star by any means reflect her ability. The food was so bad which is what is reflected here. However we was given complimentary halloumi for our long wait time. But we didn’t ask for this, and it doesn’t make up for truly awful food. It’s not hard to make good quality chicken and chips. Just needs care and attention
Shaun Ford . 2023-05-04
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Standard Nandos - ordering was easy on the QR code and it came quickly enough. Unfortunately had no butterfly chicken but the half chicken was good. Wing roulette can be brutal if you're not careful.
Benjamin Harvey . 2023-05-04
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Waiting staffs very attentive, great place to dine not very noisy.
Lai Keat . 2023-04-18
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Absolutely awful service staff running around everywhere we ordered for collection and was sat waiting 45 minutes after asking where my food was 3 times it took 2 different staff to realise our food had been ready to collect for 35 minutes and nobody had called our number out. Food was soggy and cold, no cutlery or napkins given.
Ashley Howard . 2023-04-10
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Nice TexMex & burger restaurant with a huge variety of dishes, incl. for vegetarians.
TORSTEN MELL . 2023-04-02
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Atmosphere is generic but great hence 4 stars but otherwise, Nando's is the ONLY consistently excellent restaurant we eat out at and we'vetried the best Brighton and Hove has to offer. Food is hot, as ordered and very tasty every single time. Staff are great too. One day, I will have my own Nando's kitchen and staff built/employed in my house 😄
Rafiq Sadikot . 2023-03-23
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Excellent service you can have from plain BBQ to hot and spicy I love it
david taylor . 2023-03-18
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It's Nando's!!! Chicken was a bit dry, but kids loved it.
Gary Condon . 2023-03-05
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Nando's offers consistently flavourful food, chicken at its healthy best, lovely sauces for every pallet. Nice surroundings and atmosphere. Reasonably priced too
Alan Hitchings . 2023-02-10
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Food is overpriced and not good servings very small for pricing . I found it quite tasteless everyone to their own.but I don't think I'll be going there again give me a good steak house any day
sandra j martin . 2023-02-01
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Fabulous service and foods were delicious
ThE ChAmP . 2023-01-29
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Second time we’ve tried Nando’s. Went for a birthday party. Frankly, not great. Food was tasty but only like warm. Wife’s corn on the cob was virtually cold! We’d looked at the menu before we went and were really looking forward to the frozen yogurt. When we mentioned this we were told the machine wasn’t working and it would take six months for a part to arrive until it was working again. Overall - wouldn’t recommend it and wouldn’t go again. Pretty poor.
Ian Houghton . 2023-01-14
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This place surpasses itself. Today the kitchen was "closed" for the next hour and a half as ,everything had crashed... Well done!!
Christopher Hook . 2023-01-02
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Torn seats people swearing very loudly not a pleasant atmosphere at all. Won't be returning
stewart atkinson . 2022-12-19
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People whom reviewed with Low star have no incredibility !!!! This is the only restaurant has a very nice atmosphere and food and service even if it’s the price bit high but It still deserve to visit all the time ,I am one of the customers for more than 4 years and is always same . Thank you Nando’s ❤️❤️
yasienisa . 2022-11-14
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The best Nandos by miles. Nice staff with good seating. Lots of the other Nandos restaurants pack the tables in with customers being squeezed together. Not in here. Large booths and spaced out tables. Great
Ian S . 2022-11-04
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Lovely meal lovely staff, the wait at peak time was exhausting
Tee Ogb . 2022-10-27
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The chicken was really good, but burnt bread and overall lack of good service. Hence 4/5
Marcus Ehrenhorn . 2022-10-25
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Absolute joke missing items And a food was cold , and they had the cheek to blame diveroo ,
Paul Billingham . 2022-10-23
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Good food and atmosphere! The only downside is we asked for a bottle of sauce which weren't on the counter and we told this young lad who was the waiter, he said he'll be back and never came back with the sauce! Apart from that well worth a visit!
Justin Lau . 2022-10-12
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Took too long. Got sold lies throughout
Lucas Vinge Fryer (Huff Beats) . 2022-10-01
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The platter on a hungry stomach is just amazing.
Namrata Kalita . 2022-09-28
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We had a great meal here and the manager personally looked after me as I have coeliac. Really enjoyed it.
Gef . 2022-09-27
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Very helpful staff and welcoming however could be under staffed on dome occasion and waiting time for group over 10 could surpass an hour easily
Tony G . 2022-09-23
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Classic nandos experience. Went for lunch, group of 4. Can order on app, but ordered at the counter. Nice food, came quickly, job done.
Chris Whyatt . 2022-09-11
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What can i say about nandos ... friendly staff , easy payment done via online, food came fast & clean establishment. 10/10 per usual
Barbara Santana . 2022-09-10
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My visit to Brighton Mariner yesterday.........Food was cold, sent back twice, my double pitta ended up as chopped up bits meat, didn't taste right, so left half of the meal......also after complaining about the food, the server gave my Daughter a dirty look twice as well...........not happy! paid £36 premium for poor quality and bad service. Unhappy customer. I would usually give the food a ten out of ten however, my visit last has put a sour taste in my mouth.
Fifty Pence . 2022-09-06
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Was slightly confused why there was a 15 min wait when the place was half empty, but nonetheless, the chicken was had and it was CHEEKY.
Louis Burgess . 2022-08-22
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Easy to dine location set in the harbour, with a great choice of the usual favourites you expect from Nandos. Great Sevice from friendly staff throughout.
Nick Johnson . 2022-08-10
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Great service, great food, relaxing atmosphere. Dont forget NHS staff get discount with valid NHS i.d!
mike waterfall . 2022-07-26
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Absolutely disgusted with this Nando’s, a real shame to the Nando’s brand. In May, we went here for dinner and after this experience, ended up at McDonalds. We arrived at 20:30, and were told that there might be a wait as there was no space available. We agreed to wait, even though the restaurant looked like it had seating available from the outside. Anyway, we waited for 30 minutes and then were seated. By the way, this was not the first time that we were told this story about waiting, there was another occasion where we were told the same story. I thinks it’s a tactic to turn the customers away as they are approaching closing time! We were seated at around 21:00 and ordered promptly. My partner is diabetic so we were hoping to have been served within a decent amount of time as her blood sugar was dropping fast. At 21:50, our food had still not been served. We went back to the cashier to request a refund so that we could eat elsewhere after waiting for almost an hour. At this point, we noticed that our food was waiting at the collection point for the server to bring to our table. The server hurriedly told us that our food was ready and was approaching the table we were were seated at, we refused the food as it was stone cold and proceeded to request the refund. What the management at this Nando’s is doing in plain sight, is ignoring the customers and proceeding to prepare the restaurant for the next day’s opening. The servers we ALL cleaning and sweeping and arranging chairs at 21:00, even thought closing is at 22:00. Not in the least bothered about the customers on site! They should make it clear to customer that even though they shut at 22:00, the last seating is technically at 20:00. Because they spend the last 2 hours of the evening faffing about and cleaning, completely ignoring the customers. We watched as the server spent so much time emptying one bottle of sauce into the other over and over again while everyone’s food stood at the collection point getting cold. The couple next to us with children who arrived before us also requested a refund due to being served cold food! That was not the end, as we paid with Apple Pay, they were unable to issue the refund on site, we had to complete a form for a refund that would have been issued within 5 to 10 working days. Despite contacting the customer service team on various occasions, we have still not received the refund! It is now almost 2 months later and no refund. Perhaps we should file a police report for theft! Thanks to this Nando’s I will never return to a Nando’s in my life again, you lost a loyal customer!
R . 2022-07-14
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Never again, sorry. Shown to table, told to pay by QR code or card when you order at the counter. After waiting what seemed like hours to order, made my order / paid etc... went back to my table. Filled my glass with Diet Coke. Sat at my table, food eventually arrived by a miserable looking member of staff. Tried the chips, luke warm, tried the chicken, again luke warm. Finally got someone else's attention to complain (not sure if they have storage of staff). Plate taken away and again waited. Second plate of food arrived, was nice and hot. I enjoyed the food, but oh my god, portion control needs looking into. I literally left there still hungry. Overall experience - staff need retraining - smile - interaction with customers would be nice - staff should ask customer if everything is ok with food within minutes of serving. Portion control - not good Food - tasty - shouldn't have to send back due to temperature With paying their prices, you should be seated by a pleasant team member, order taken, served hot food etc... that's the experience of eating out. Drinks - not worth it - refillable poor soda - Diet Coke was flat - this should be checked by members of staff
sean smith . 2022-07-12
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So far so good. The were very helpful and supportive of me being a coeliac. The food was good and I had a take away. Four 🌟🌟🌟🌟 but I have to change to 🌟🌟 as I was ill even though they made the effort. There must be some cross contamination of gluten...very ill 😭
Dee Stopa (Dee) . 2022-07-01
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Took long time for food to Come but when it did it was very tasty
paula sweetman . 2022-06-28
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Sehr leckeres Essen. Das Restaurant ist schön gestaltet. Man muss hier wissen, dass man alles online selbst bestellt. Bedeutet am Tisch über sein Smartphone bestellen und die Tischnummer eingeben und direkt online bezahlen. Dann wird von Mitarbeitern serviert. Alles andere muss man sich selbst holen. Also Besteck, Servietten und auch Soßen etc. Service kann man hier also nicht erwarten.
Ingo L. . 2022-06-22
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Only able to order by phone as no paper menus available, had to collect drinks myself as second bar person on break, toilets need a good clean & leaks sorted.
Chris Baker . 2022-06-19
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Love it, always my go to with the family.
Pete Clark . 2022-06-13
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Incredibly friendly and attentive service staff, food was very quick and extremely tasty, especially the smoky wings!
James Sloane . 2022-06-09
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lovely restaurant with a great view, tasty food and great prices. will come again
Maria . 2022-05-25
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It's recommended you book your place before arrival otherwise you'll be waiting about 15 mins. Food was good, although we never usually get disappointed with a Nandos meal. The sauces were generally lacking in quantity but the restaurant was busy. Overall, it was a good experience.
Phil J . 2022-05-22
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Loved it. Always fresh and delicious.
LC ZHRV . 2022-05-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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389 Opinions
Seriously save your money, chicken/lamb/prawns in beef gravy, feedback not appreciated, eat up your gravy infused food and pay up… feedback is not welcome here. Oh and if you don’t like it join the queue of locals who are barred…
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