Nando's Basingstoke - St Michael's in Basingstoke and Deane - Phone Number, Reservations, Reviews

We asked for a nice table because there was 3 of us one with a bad back so we wanted bench seats but couldn't sit there because the waitress said the manager now needs it to type on her laptop. I'm sorry but couldn't she sit anywhere else. Or is the customer less valuable. Pure arrogance however the food was alright.

Food was okay but really not worth going out of your way for. Cannot get over how expensive it is now. Why you'd bother I have no idea. Not sure what the point of half the staff is either when you just order yourself from a QR code at the table and they then expect a tip. Place is full of ratbags too.

Great food, easy to order on app.

Haven't been here for ages. It was great to be back. Familiar, yet a little new. Still can't get the ketchup out of the glass bottles! Staff, as ever, friendly, smiley, and efficient. Food tasty and hot. Wine yummy. What's not to like? UPDATE: August 2024. Still a cracking way to lunch on a Saturday. Disappointed that they are serving only South African wines, rather than Portuguese, although the Sauvignon/merlot blend was lovely. Otherwise, a cheeky Nandos is still spot on.

Lovely for sitting outdoors on a sunny day

It's OK, another Nandos, good tasty food , just enough.... no beer selection, no pints

Part of the order did not arrive, customer service advised they can't re-deliver so will process the refund. The other half of the order messed up, ordered plain chicken wrap and burger, wrap came dripping with spicy sauce, chips like rubber. Customer service again advised they can't re-deliver only process the refund. Burger was good thoug. On a bonus side they gave us garlic bread we did not order. In general the food was tasty but the order was a huge screw up. Definitely don't recommend

Very nice, we all enjoyed our food.

I don’t know what it is with Nandos Basingstoke Branches , but honestly, the regional managers need to sort them out. I been going to this branch for some time & stopped going as i always seemed to have problems when I visited & i really wish i had stuck to my words of ‘i won’t be going back’ the last time i went because today was really shocking: The bread that comes with hummus is ALWAYS cold- I went up to where the kitchen staff put the food & asked a girl that serves the food if i could get bread hot.. she then saw another humus with bread on the hot plate waiting for another customers order & asked me “is this hot enough “ she made me touch it to see if the bread was hot , i said no because it weren’t , after this I am very, very sure, I saw her put the plate with the hummus, back on the hot plate (the one i touched) for it to go to another customer!! I wish this was all, but there’s more! When I got back to my table, my food was there, at this point I didn't get to eat my hummous because they were rectifying the problem (when it did arrive, I was eating my main meal, so then it got cold anyway 😩- this wouldn't of happened if the bread was hot in the first place). Another staff member comes to seat another table next to me.. then comes to my table and takes the table hen… I thought staff only take the hen if they ask how the food was or if we need anything else, however this was not the case. So overall literally a wast of my money & a horrible experience.. I definitely will not be coming back.

It's a Nando's but this Nando's staff cannot be faulted. Their air-conditioning was dripping on the table a little. We nudged our table back a bit and grabbed a few tissues and they came over and changed us to a nicer table. They saw and rectified with a smile and so polite. This was good old fashioned good manners. Well done to the chap serving at the till and the young man who showed us to the table.

Cheap chicken also if one of you orders beer the glass that gives you is the same as the free. Refills glass so you get a bit extra there

Ordered delivery but two items were missing. I called the restaurant and explained but the manager, Aga, was not intersted in sending me a replacement. She was no help whatsoever. Abolutely disgraceful level of customer service.

I'm from London and was travelling through. I thought to stop for a quick dinner. I eat at Nandos often, but the food here was better than usual. Chicken was really tasty, and the brocolly was not too crunchy but rather the perfect balance, which is a first. Also nice staff Well done 👏

How about telling people that they will get fined 60 quid for being in the car park while waiting for their food for over 30 mins?

Very yummy well done cooked food 4 people

We turned up with half our boy’s football team on a Saturday afternoon, and the staff genuinely could not have been more accommodating. The guy that looked after us (should have got his name - he had a beard!) pulled extra chairs and tables outside to create room for us, and all with a smile on his face and a ‘it’s no problem at all’ attitude. I don’t really write reviews, but it kind of floored me. Everyone else inside was as polite and welcoming. Completely unexpected, and I’ll be coming back.

Staff were great and checked for allergies as we sat down. Can get busy at peak times so recommend booking for a Saturday night for example. Lots of children come to this nandos for some reason which although we have no issues with, may be a problem for some. The toilets have always been clean and you see the kitchen as normal which also looked very clean.

Consistently good always a pleasure thanks a lot guys

Food was good, but they'd run out of salad options except side salad. Service was very quick, and the atmosphere is nice We were welcomed and it was explained how we could order etc. Food came out really quickly. All in all we had a good time

Food delicious. Staff very helpful. Only problem was the Side I wanted wasn't available

After coming in last minute, during the rush, requesting a table for 11, we was seated within 20 minutes, there was a bit of a wait for our food, however the store was busy and we was a party of 11! Our waiter (a woman with pink hair) and our host (a man with a short beard and long hair) was incredibly attentive and went the extra mile for us, despite how busy the restaurant was.

Whilst out of the way, it is well maintained and good. Great for take away pick ups as it's not in the town center.

Great food, lovely team and a fantastic atmosphere. Would recommend to everyone

The best nandos in area, food is much better and taste better, also service is excellent and the staff are amazing and helpful

Always a slap up cheeky nandos.

Nice meal. Friendly enough staff. Good for a friendly meal

Nandos has been changing over the years for the better, mostly. A few years ago they seemed to prioritise profits over value, by reducing portion sizes and increasing prices, it seems that the public have spoken and the company has listened. The basic Nandos' philosophy of well seasoned food that is well cooked is difficult to beat. Nandos is not cheap anymore, but with larger portions and increased options seems to be paying off. They have introduced Mac& Cheese to the menu and it seems to be a winner. The public can now purchase Nando sauces at the tills. The wife always does a takeaway of chicken wings, and it never disappoints.

Always find the staff very polite and helpful. Always clean and efficient.

Food is standard, just like any other Nandos. But staff makes this place standout. We just had dinner this evening and everything in this place seems organized.

You can't go wrong with a Nandos. We go once a fortnight for a Saturday lunch. We always get a table quickly (2 people) and the food, ordered from the app, comes speedy too. Can't knock it.

Great atmosphere, food delicious, and great service.

Always excellent at any address

spacious with great ambiance and helpful staffs 👌👌👌

Absolutely shocking!!!.. My chicken burger was cold!!. Replaced with wrong sauce, staff didn't care. The female cook was eyeballing and giving me dirty looks, hence wrong sauce coming out. Thank God fir Greg's!!!!

Excellent service, fantastic reception,food was superb

This Nandos branch used to be the best. Alas recent experiences have been below par. Most recently undercooked chicken.

Lovely atmosphere and seating with space between tables, staff super nice and fast food service. Great food as well. Free parking just don't park in the area right outside as limited stay, use bigger car park. All in all very good dining out experience. If you want can be in and out quickly or stay longer as not hurried to move on.

Disgusting restaurant! The guy who claims to be manager(shaved head wearing beige jumper today) has an appalling attitude to those who collect and deliver their food in partnership. Female staff member Aga also has the same abhorrent attitude and both are now accusing without good reason or even any evidence that those of us that collect and deliver the restaurants food on their behalf are thieves. Can’t imagine that they treat customers with any more respect either.

Always click and collect from here for my lunch, quick food with a good quality to them. Lovely atmosphere when I have eaten inside nice and quiet not hectic or super busy.

Can only comment on the Takeout experience. The food was your typical Nandos quality and style, hard to judge the atmosphere but l99ked very nice. The service was excellent. We turned up on a busy Friday evening, and were picking up an order for five us, so nit a small order. We were out in 20 minutes in total.

The service was great. The food was amazing as always. The food didn't take very long to come out either, considering there were 15 of us, within 10 - 15 mins the food was out for all of us. Highly recommended for anyone.

Lovely meal with family, atmosphere was brilliant.

The staff were supremely nice and the food great

Really good Nandos.excellent all round

Great service as always, especially from Marcin! Will definitely be back!

We were actually on our way to Greggs and decided to stop in here instead, boy do we wish we hadn’t! The staff were friendly, no problem there! The food was not great at all. One of our burgers was cold and tasted as if it was fresh from the fridge and the bun on the other was so hard in amazed I didn’t break a tooth. Don’t look up!! The fixtures and fittings above the tables are thick with a lovely layer of dust. The place just generally is in need of some TLC. And the bottomless soda machine, no working, typical really, one way for them to save money I guess! I wouldn’t recommend it and I certainly won’t be back!

Parking is a joke, total ripoff.. went over few minutes because of 5 weeks old baby, appealed parking company got refused then appealed POPLA and got refused again.. paid £100 fine for a £54 meal. 😡 This is what we get to give them business and pay fines. Will never use this restaurant again..

Inform your new customers about 30 min only parking. Was fined twice for £200 to park in front Nandose..

It was my First visit to Nandos , and it didn't disappoint me , the food , service and the atmosphere was wonderful, I loved the chicken liver and it is making me feel like going again 😊, that's the way It should be , the service was top notch and I would absolutely recommend going here , though there is a wait for the seats, which is booked by scanning the QR code and waiting for your turn , but it's worth it , will recommend this place 👍👍👍

Food coming out was slow and when one of my items was cold and I returned it it never came back from the kitchen!

Good big Nando’s with easy and free parking

I visited recently and was served by a lovely young lady, called Faith. Absolutely outstanding service !

I haven't been to Nando's in a long time but the few time's I have been here the food was amazing the staff were super nice and it wasn't that expensive.

Received my order, after eating it when i got home, started getting cramps and sickness, I had food poisoning! Won't be ordering from their again

Best Nandos in town. Always go here despite living closer to one in town centre.

absolute joke, we have ordered twice from this restaurant and they forget the chicken for my meal each time. seriously get staff that use thier eyes and put the correct order together.

Absolutely useless. Does nobody know how to read or check food correctly! Always getting missing or incorrect items for delivery!

Always pretty poor service at this Nandos. From the fact they say garlic bread isn’t available (on the app) but consistently coming out on orders even when leaving the restaurant (order at till orders I assume). The shocking part is they put a sofa as a waiting area just inside the door and you’re not allowed to sit there to wait as it could be fire risk…WHY put it there then?! Slow service, slow to get a table despite tables being empty. Pretty poor as Nandos go!

I visited nandos to buy my normal meal of thighs and garlic bread and they were cooked to perfection and the service from adrian was amazing. Thank you nandos

OK I suppose first time I've been there not nothing to really shout

Nice buzz about the place. I came in to dine alone and had the right amount of social contact for this visit from friendly staff, so thanks!

Food was dry service slow and no coleslaw

PARKING FINE DO NOT GO HERE! I had no problems with Nando’s however a few weeks later I received a letter for a parking fine as I over stayed 30 minutes. How can anyone go into any shop on this retail site and be quicker than 30 mins! It’s a parking scam and they just want to rip the public off to gain money.

It's a nando's, you know what you're getting!

Great looking restaurant with good food

It used to be good. Have been there multiple times, but today I was really disappointed. We had a big order and food wasn’t really hot and came like 5-10 min later after ordering and didn’t taste as good as it usually tastes. Usually it takes time when freshly prepared. And I do expect, that it tastes good when I pay a lot of money for it! It seemed like there were a lot of newbies. Not sure, if management changed. Needs a lot of improvement. Felt like waste of money today. Sorry to say, but I could have cooked and enjoyed a much better meal at home for much less.

Amazing service. Was a slight delay on the an order for fries. As compensation a very kind server came to our table and offered is free starters

Usually this Nando’s is great however today they gave my starter to another table, without acknowledging when querying multiple times. The side was eventually refunded by management, whilst the rest of our orders/food quality was not checked, as evident by the infamous chicken still on the table at the end of our meal.

Looking for a nice chicken restaurant well nandos is just for you eith jaw dropping chicken and refreshing desserts without a doubt this is one of the finest restaurants in the UK. It has a variety if chicken from the gourmet styled to the butterfly styled also the service is spot on you get ur food in a munch I can tell ur craving for some so go to this restaurant to quench your thirst and satisfy your appetite. Love from Nandos Lover

Best Nando's I've visited so far.

Delicious food, nice atmosphere and friendly attentive staff.

Food was nice but really expensive!! Won't be going again at those prices

Great food, good service and a typically lively atmosphere.

Nandos can never go wrong. The atmosphere is great, some exotic music. Just stay away from the parking lot right by Nandos, since it allows for max 30 min stay (enforced by CCTV) I managed to get a ticket..

Ordered £90 worth of nandos. The app said that the food had been delivered. No food arrived. Phoned customer service who were no use. First tried to say food had been delivered. Then said it was left in the garden (we don't have a garden). Then said they had tried to call (no missed calls). Then said they waited outside (we were stood outside). Refused to re-send the food. Were very reluctant to refund the order.

Staff always friendly and attentive here and takeaway orders have always been ready on time. Thank you Maria for going above and beyond during our latest visit :)

Frango Piri Piri... Nandos is only second best to actually being in Portugal!

Quick service, staff are friendly Used the app to order food Come out quickly and very hot!!

Went very early as I was hangry. Around 5pm. Very quick food, was very hot when it arrived which is good. Very tasty as usual. Great visit.

We were seated very quickly! We ordered our food through the QR code on the table and the drinks and food came very quickly! Very good meal!!

Friendly staff, food arrived quickly, tasted great. Will certainly go back.

Great food as always, but the place is very cold, have to wear the jacket all the time to keep warm

It was a burthday treat n im just glad theres a nandos in st Michael retail at Brighton Hill n dont hv to go down to the town outlet thats always packed. The atmosphere here is spacios n relaxing n staff friendly. Food always great. Whats not to like abt nandos. Although wud hv like to see some new menu. Its same for last few years lol. Its christmas.. put some festive drinks (non alcohol included) n festival food on the menu wud be nice. Even festive desert. Hence i gave it a 3stars rather than 4 stars as i dont feel nandos hv upgraded themselves last 10 years lol.

First visit here, staff member who greeted us was, absolutely superb! (sorry didn't catch your name) it's a bit pricey hence the 4 stars.

Had an issue with the food served. But was resolved very quickly and promptly. The servers were very friendly. Thank you guys

Food was as good as most nandos quite crowed and had to songs playing at once in the background.

I enjoyed my lunch there, the environment is beautiful, the food was delicious and their service was top-notch.

Excellent service. Brilliant staff who are extremely polite. Management, especially Adrian, is very professional and superb. Highly recommended 👌🏼

Pretty standard for a Nando's. Nothing special but nothing to complain about either. We did have a bit of a wait when we arrived, even though the table we ended up at had been available since we arrived, but the food was fine and arrived quickly once ordered.

Love it! Bit noisy. Helpful staff. Tasty food.

Once again, perfectly grilled chicken full of flavour. Nandos never fails to impress, perfect every time. It was quick to get a table at the Basingstoke restaurant. The new system that allows you to order by phone straight from the table is excellent. As soon as the order was placed, our glasses were delivered to the table and shortly after our food arrived. Service was great 👍

Great service & awesome food ☺️

Best Nando's I've ever eaten! Best food and friendly people, very clean.

Had an excellent meal on Sunday, Damien our server was very attentive and gave fantastic service 😊 thanks for the delicious meal!

Very nice and cool place 🤫 Lovely service quick service 😊

Love a nandos, good service and Friendly staff.

Food was, well, Nandos. However at this Nandos was an incredible server who was just awesome and friendly

Went here with my wife, son and 5 year old grand daughter. It was very pleasant, the food was good, service quick and staff helpful. What more could one ask?

Great staff and delicious food!

If I could rate 0 stars I would. Appalling service, cold food, mouthy manager and aggressive staff. We were served starters and mains at the same time, when we refused to accept mains till we had eaten starters our food was left on side and bought over freezing cold. Manager refused to deal with this, she shrugged and walked off, we asked for a refund, she refused and the waiter threatened my husband. We were left £45 out of pocket. I have never been anywhere that has delivered such poor service. Nandos - you should be appalled at the behaviours of your staff.