Nando's in Bracknell Forest

Came here for lunch on my day off. First course was good but they need to bring a jug of tap water with glasses when asked rather than make you go in to fill up at the machine, for while I am fully mobile, I know a number of people who are definitely not, and it would put them at a disadvantage. My dessert then took a long time to arrive. They also need to provide umbrellas for people to sit under outside when it is very sunny.

Ordered a beanie wrap as a vegetarian. Received a chicken wrap and staff were so unhelpful in rectifying my order. I can’t eat meat and now I’ve bitten into chicken. Staff were rude and was not sympathetic. Now they’ve left me without anything to eat and don’t seem to care in the slightest. Also said that I was lying about the fact there is chicken in the wrap, although they are the ones that made it!! Not impressed at all!! Will not be returning to this branch!!

It was Mother's Day and when we ordered our food there were hardly any sides left because I ordered half a chicken medium on the sauce with corn on the cob and macho peas and what I got was half a chicken plain no corn on the cob or peas. Rice which was nice , a bowl of leaves with a nice dressing which they called a salad but I disagree because to me it is a bowl of leaves. I was not impressed with the food , atmosphere or service. I will not be back there at all. I will be going to Pineto Lounge in the lexicon because I know in my opinion to be so much better in food , service and a fantastic atmosphere too. Nandos toilets were disgusting too. I will never recommend this nandos ever.

One of the best Nando’s I’ve visited in a long time. My friends & I were seated soon after arriving. We ordered using the QR code at the table & our meals arrived soon after. The chicken was cooked perfectly & literally fell off the bone. So juicy and tasty with just the right level of spice. The staff we interacted with were polite friendly & professional & the restaurant was clean with a welcoming atmosphere. We look forward to returning again soon.

We were 4 adults and 5 children. Staff really friendly and so accomodating. Atmosphere buzzing and welcoming. Food amazing! Thanks to all the staff for such a lovely time.

Met our local friends for a bite to eat. Our eating team were four adults and two kids and we enjoyed a mixture of what Nando’s had to offer. One of our granddaughters is Coeliac but they were able to provide a youngsters gluten free meal which was perfect. The rest of us had Butterfly Chicken, Veggie Burger, Loaded Fries, Rainbow Slaw etc. we had soft drinks, a glass of wine and a couple of beers. The flavoured Green Tea is terrific. The girls had frozen yoghurt and ice cream to finish. Our food came quickly, service was good and the allergy advice was top draw.

Had nandos takeaway was still good but didnt live up to expectations. Will look forward to visit now they are back open.

Me and my mum visited for lunch today. They have a virtual queue in place, so when we arrived, we were told the table would be ready in 45 minutes and we would get a text when it’s ready. Scanned QR code linked to online ordering Easy to do with an existing Nando’s account, and the WiFi also worked. I ordered the Great imitator burger, new veggie option and I really enjoyed it. On the site, I requested for no perinaise and could add chilli jam & cheese For the orders, select the item, the spice, extras, then add drinks etc. With regards to allergies, we asked to staff to check with the manager to confirm that all was ok for gluten free. When confirmed, (boneless chicken thighs, chips, corn), we could checkout and pay Order took about 20 minutes but it was well worth the wait We were both very happy and satisfied with our meals

Went tonight and Jake was a lovely member of staff. So friendly, smiley, and helpful, despite how busy he was, and how potentially annoyed people might be at being turned away as it was a long wait for tables. When service is as good as this, you don’t mind it when things don’t go as you planned. We ended up taking food away and it was still great. Thank you for your excellent service!

tbh its just the best thing ive ever eaten and it never lets me down like i would eat it everyday if i could and their halloumiiiiiiiiiiiiiiiiiiiiii oh my its 10/10

We were told that people would come to our table to fill up our drinks etc. No one even asked how our meal was half way through. All the staff turned away at every opportunity. Would not recommend during COVID-19

The food was delicious - no food was left on the plates! What made this a wonderful experience was the friendly service by all the staff, from the cooks, to the waiters and managers. The service was truly exceptional - from the politeness of the staff, team spirit and really making us feel welcomed. Prince and a waiter (whose name we did not catch) stole the show with their kind and professional manner. Also, they went the extra mile by making conversation with us, even though they were rushed of their feet. Thank you all and Prince for making such a uncertain time so enjoyable. We will definitely visit again.

Must say that we had the nicest Nando's I've had for a very long time. Always tend to eat Nando's when travelling different cities but this by far has the best staff I have encountered. Truly 10/10!

Pre Cinema Dinner - quick & easy Friendly and welcoming staff who gave excellent customer service, normally younger staff get a bad rep but these guys were excellent! Food arrived quickly and no problems at all.

i have been to Been to many nando's and this one definitely did not disappoint, great food and great location.

Nando's is one of our fav chains - and this one in The Bracknell shopping center is a decent one. Food was good and the place was spotlessly clean. The customer service from Marissa was fantastic - what a lovely welcoming lady.

Something about the organisation of this branch is wrong. We had a disaster meal in November - cold at the bottom and dried out food that had sat on a hot plate for a very long time until we asked for it, in a less than busy restaurant, so we went back for a free meal, having done that very non- British of things, complained. Our name was put in “the book” first visit: this must be a frequent occurrence as when we went back, despite us knowing the day of the first trip, they couldn’t find our name and there appeared to be two books with disgruntled customers names in, in no order- awkward, though to their credit we were still offered the free meal we were promised after the first visit. We ordered a platter of chicken and chips, hoping it would be Ok. Again we went at non- peak time to try and make sure the same didn’t happen, but still the service was slow and our food, and other customers’ sat out for longer than necessary - I’d say our chicken was out 10 minutes or more whilst a waiter slowly cleaned a table near us, twice. The food on the second trip was at least still fairly hot, and not dried out, but it was average at best. I’m genuinely quite sympathetic to waiting staff, having waitressed for years, but I’d say in this branch they need to look at staffing levels, training and maybe their food production - orders don’t seem to be all ready at once, and even if they are, they linger. The overall impression as a customer is that they don’t know what they are doing. If the bits you can see are like this, it’s hard to have confidence in the kitchen.There is so much competition in the Lexicon that I wouldn’t try going here again - a shame as it lets the brand down in my opinion, I did contact head office after the first trip as the food on my first trip was virtually inedible, but they weren’t very interested, despite me saying I’ve been eating at Nandos for years and, until Bracknell, had never had a bad meal. My return trip was better but I still wouldn’t go again and certainly can’t recommend this branch.

Gestern war ich bei Nandos. Nandos ist ein südafrikanisches Restaurant im Herzen von Bracknell.Der Service ist sehr gut. Ich habe Hähnchen mit Pommes und Ketchup gegessen. Ich liebe Hähnchen. Aber die Portionen sind klein. Das ist nicht gut.Ich habe Limonade getrunken. Ich liebe Limonade.Als Nachtisch habe ich Eis gegessen, denn ich liebe Eis. Das Essen ist toll! Die Toiletten sind sauber. Es gibt viele Menschen im Restaurant und die Atmosphäre ist wunderbar.

After going to the pictures , we all agreed a cheeky Nando’s was needed Consistently good with friendly service and tasty food

We had the smoked chicken was apsoulately amazing my wife loved n enjoyed butterfly chicken was awesome “Kastuv” serviced was more than awesome he was very helpful n friendly thanks a lot for everything “Kastuv” .

Visited last Friday evening and we were sat down quickly by the host. Atmosphere was excellent and all tables were clean - staff were working very hard. When we ordered the server let us know it would be around roughly 25 mins however it came out before then. My corn on the cob was missing and I let one of the members of staff know and he sorted it out very quickly. Food was excellent, really enjoyed it. Staff were very friendly and polite.

Great location, perfect for Sunday lunch after doing your shopping. The place was very clean and the staff were very helpful and polite. My friend who is allergic to gluten has been very satisfied with her food as well.

you know what you are going to get here - excellent peri peri chickenconsidering how busy the place gets I thought the service was fast and it was a good layout with enough space between tables and not too cramped would pope in again when hungry in Bracknell - good choice for little kids nandinos

From the moment we were greeted this was a v pleasant experience. Smiling, polite friendly helpful staff makes this place a better eating option than it's close by competitors. The food was great I had veggie cataplana £6.45 and Roibus??? Drink(yum,like ice tea), which was a really nice change from my usual half chicken and chips, the kids polished there's off (except they put mayo in my 5yr olds bun,when we asked for plain;hes just fussy so no bother!!)and husband was happy as Larry (give a hungry man half a chicken, double chips and chicken wings on the side and he would be)!!!

Kids ordered the chicken “burger”, which was a dried out quarter of a breast on a bun slathered with mayo. So much for ordering it “plain”.

Arrived around 6:30pm on a week night and had to wait about 30 mins for a table of 2. Once seated we ordered straight away and the food eventually came after 30 mins. We had ordered a side of halloumi, which did not come with the mains, but arrive 10 mins after, when we were more than half way through our mains.

I have visited this Nando’s a number of times, but this is my first review of the branch.

We visited Nando’s today for the first time with our family, ordered two chicken breasts joined by crispy skin, the chicken was over cooked and extremely dry plus Roasted Sweet Potato & Butternut Squash, small portion and lack of flavour. Very disappointed and unlikely to eat there again.

Had a lovely evening meal with my wife. I had the extra hot thighs, just the right level of heat and my wife the medium on butterflyied chicken which she loved. The sweeter Portuguese red wine went well with the chicken. Lost star due to not being told hot plates and my wife ended up with a sore finger. Not good. I have been to other Nando's and this seemed a much better, less chaotic ordering process. Will definitely visit again.

Me and my partner had a quick stop in last week and the food is amazing. So many things to choose from and food came to our table very quickly. It was pretty quiet as was over the bank holiday when very hot so I think most people were out in pub gardens.

Very enjoyable meal here earlier this week - very friendly serving staff and cost at about £12 per head for main meal, sides and drinks was reasonable.

We went in for dinner, I thought we would have the normal queue for a table but we were seated straight away. The food was ordered and came out in a timely fashion.

Arrived here without booking and git a table immediately (which is good for a Friday evening). Husband ordered food. When it arrived there was confusion over our meals. This was promptly taken care of by duty manager. Once this was rectified the food was delicious. 2nd time we've been here and will definitely come back

nice food , great little lunch , just the ticket when you can't make your mind up where to eat , a Nando's is a good call . Spice and hotness is ranged from mild to extra hot to fit your taste buds . Lots to choose from , all round thumbs up.

I have been to a number of Nandos and love them but this is the first one where I have felt let down.

I visited with my colleagues on Friday 1 02 plus last year once and both times service was horrible. they mixed up all our orders, brought completely different food ( 2 portions of food which we havent ordered) All my colleagues had their food while I had to wait for 1 hour when they prepar my wrap, they mixed up all and when I asked for at least discount for my company because of terrible service the Manager said- its impossible but you an choose now food you want for free. NO , THANKS

The team went out of the way to make our birthday celebrations very special ... esp kudos to Marissa and Jhonw ... very pleasant and great service!!

In my last 2 visits to Nando's I have noticed a major improvement in the quality of staff, service and food. Service was speedy and very friendly. Our food came out hot and quickly and the staff were much more welcoming. Especially as it was school holidays so we didn't even expect to be able to eat here once let alone twice! Well done Nando's BRACKNELL! :)

Stopped here for lunch after shopping, ok but have eaten in better served Nando’s, would not really be pushed to have lunch there again.

I have been to many a Nando's, including this one, but today was a real let down. First there was a very long queue to place the order, and then we had to wait 31 Minutes for the food to arrive. That is service well below the level I would expect. To top it up, the food was not great today, I have eaten Nando's regularly elsewhere and today's dishes were - to put it mildly - disappointing. Not a good day for them!

OMG where do I start, we love Nandos and the Bracknell one has let the brand down, such a terrible place to eat, food is the worst I have ever eat, service just as bad, nobody knows what they are doing!

When I entered the restaurant I was told/shouted at to “get out, you’re not welcome this is a staff party”. The doors were not locked & I did not observe any notice informing me otherwise. The on duty manger who willingly gave me her name was Sabrina. She was extremely confrontational & endeavoured to justify her actions as to why the door was left open was due to accommodate the staff who wished to enjoy a cigarette!! Do they not have a back door? When the point was pushed further, another member of Nando’s staff was called & security were called. I find it incredulous that as a result of an inept manager she could not deal with a simple problem. When I indicated that it may have been more prudent to have placed an obvious notice on the door in addition to locking the door in order to prevent inadvertent entry by potential customers, I was met with hostility & told in no uncertain terms to “leave this restaurant, you are not welcome” At this point the so called Christmas party appeared to come to an abrupt end with the majority of staff running for the hills! On a more happy note I was informed that 70% of customers in the Bracknell branch of Nando’s are happy. As a person who is responsible for a high level of customer service with an international airline, in my employer’s eyes 70% would be a severe letdown & I would be taken to task at such an underperformance.

Visited this restaurant with my daughter and granddaughter.

Do enjoy a Cheeky Nando’s Very friendly , helpful staff Excellent food and service For us , quite noisy but that’s just us getting old not the restaurants fault

We visited on the 4th Sep for my mothers birthday. Unfortunately we were left stood at the front waiting for a table for almost an hour so we gave up and headed to Carllucio's - where we were greeted by a host and sat down straight away. It was clear there was a major staff shortage at Nando's. We even overheard people saying they had waited over an hour to pick up their take away and others had walked out as they had waited so long for their food. This really needs sorting out. The worst part was the restaurant was pretty much empty! Whether that is because the majority gave up waiting or what I do not know. When we left the queue was out the door down to McDonalds.

Just love this place.Go every couple of weeks.Never dissappoints.You can change the ingredients as well if you want mayonaise instead of chilli jam and how spicy you want it.Lovely staff.

Excellent Service and today we won the anniversary competition 😊 John was very helpful and friendly Would definitely recommend Food was great too

Have visited many Nando’s but I must say that the one in Bracknell has been the best. Clean attentive staff hot food and quick service. The supervisor (John) was very nice as all staff was. We had better service here in Bracknell then the 5 star restaurant we were a couple of days ago.

This restaurant is wonderful. Attaintive staff super food really fast free internet. And it is reasonably priced

Nando's is a chain and as such they're marvelously consistent. Service was pretty good. This place has an upstairs restaurant with separate ordering till, which is rather convenient and—when we went, anyway—quieter queue-wise. Food is pretty much the same as any Nandos restaurant, which is to say good, if spicy chicken without the frills is what you're after. I still to this day cannot understand why people like their side sauces, but I put that down to different strokes. Make sure you plan out how much you're going to order as there are some good deals for groups if you're wise about the menu options. Great for kids and parents with their kids. Baby changing facilities require a radar key which can be obtained from the front till, downstairs. Bathrooms are generally very clean and well maintained. Staff are, on the whole, hard-working and very friendly.

Six of us had a meal here last night, male member of staff who took our order was friendly and helpful. Food came out fast and nobody complained but nobody said it was great. I had a plain chicken burger and quiet honestly the roll was as hard as the road. As we were working didn't have time to complain but won't return.

Food is absolutely always on point. The restaurant is understandably very busy but this often means service isn't the most friendly. Food makes up for it, tables towards to back are quieter. Will always return.

Quick service, yummy food and great value! All you could want from Nandos! Love that there is one close to home now.

Visited today with my sister. As she has a disability, they had her seated before I arrived, with a high chair ready for my baby.

Been to here a few times and just keeps getting better love atmosphere in here the staff really seem to enjoy there jobs which really shows. The food is great every time we go.

Attempted to order online however system didn’t work so tried ringing to order a take away lines busy I would have given up but it was sons birthday .Very busy usual Friday evening rush however yet again food was incorrect & item missing when I took my takeaway home & surprise couldn’t get through on the phone to let them know. So frustrating as not cheap meal & annoying when you have paid !!!!!

Visited Nando’s twice while in the area, really nice food which is what we love about Nando’s. Really helpful staff and service good, will call again when in the area... Thanks to Steven, Melanie and Marissa

Been a few times and ordered takeaway a few times. Very hit and miss depending on staff. Quite a few times we have had missing items even after asking staff they are definitely there and then getting home to find half a meal missing.

Som alla andra Nandos. Pigga alerta kypare. Jag gillar den här typen av snabbmat och ändå med servering så att det känns mer som en ”vanlig” resturang. Jag tycker maten är jättegod. Trevligt med alla olika dressingar som man kan använda.

Came here on a Sunday for a lunch (3-5pm) didn't like the table we were originally given so we asked a young man if we can move to a different a table and he said yeah absolutely. After ordering we waited about 15 minutes till we got our food which is standard time for waiting. When it arrived it looked really good and with the correct sides. Went for something different on the menu this time and really enjoyed it. The staff were attentive and were constantly checking tables including us. Will definitely come back

Expect to be given a broom when you apologise for your 14mth baby dropping food on the floor!!! And to wait 10 minutes to be given 2 tubs of ice cream from the freezer. Food was average for Nando- normally I can't fault the service or food in other outlets but won't return to Bracknell.

We fancied trying Nando’s as heard good things and the concept seemed a good idea

Nando's was our choice to have a mid-week lunch date!! We had the traditional chicken, all delicious. Our attendant was a lovely young lady. Jade made our lunch special and when aware of the occasion offered a free desert!! We will certainly return another time!! We noticed there were many families there as well.

Decent Nandos and the staff seem all really friendly, had a bit of a wait as per usual busy nandos times but food and service had been great at other times! Medium butterfly breasts, loving it!

My boyfriend and I have loved Nandos for years and have been to many of the restaurants around the area.

Wrong order avoid! What I ordered they got wrong I rang up to let them know and what they would do and they was rude enough to say I was wrong and they was right... what happened to the customers always right?!!! If my order way right like last time would I have bothered to call, no! It wasn’t right and nor did it get checked with me when passed to me! Even when I asked! I got a poor excuse they double checked it well if they did then I would have had the wrong order would I now! IDIOTS! I expect this to be sorted as not just my meal was ruined my partners to! I would care if it was a CRAPPY cheese burger from mcy ds but no it was far more expensive for something wrong! Very disappointed Nando’s! Thought you would have been far more customer care/ friendly not hostile! If I could give 0 star I would!

I suppose you get what you pay for in this world. I haven’t ever fancied Nando’s but was happy to try it out for a friend’s birthday.

We went to Nando's for a late mothers day celebration. We haven't been in a while but the food was as good as I remembered. Didn't have to wait long for the food - would definitely recommend.

Love the food but this Nando's gets very busy at peak times and we have been quoted almost an hour wait for a table before. Best value dish for two people has to be the Meal Platter which includes a whole chicken, two regular or one large side and two bottomless soft drinks.

I haven't had a Nando's for some time and this visit reminded me why not. The service was mediocre, the food slow and delivered tepid. The side salad consisted of lettuce, 2 tiny tomatoes and one half of a small piece of cucumber. Didn't want to complain as by this point I was starving, they even charge you for a tiny bit of sauce these days. Won't be returning.

As someone who has never been to Nandos before it was a strange experience. When we went in nobody explained how their system worked and we were left in limbo waiting to be served. Eventually a waiter came over but did not explain anything. I have to admit that the food was good but feel for people who have never been before. I spoke to the manager after our meal and explained how I thought their service could be improved by taking time for the staff to talk to customers and not just present a menu. As this is a new opening in a new shopping complex he was interested in my comments and said he would take them on board. Would I go back to Nandos....not sure....there is only so much chicken you can eat!!

In my opinion, Nando's is by far the best fast food you can get. Service is efficient, what you would expect.

Went in for a quick bite to eat with my girlfriend and was immediately greeted by Nathan.

The Nando’s franchise is very good but the layout of this restaurant makes it feel cramped and noisy. However the food was it’s normal high standard. Service was friendly and is improving its speed of delivery. The restaurant is ideally placed for a pre-cinema visit.

My first visit to one of the new restaurants in Bracknell Town. It wasn't the greatest meal I have had, considering it's just chicken! The food wasn't particularly warm either. The food had been sat in the pass for some time before it was brought to out table.

Something is missing from this franchise and I feel like it’s the passion from some of the staff.

We first came to this Nandos when it opened and it was slow, service was a bit shoddy and was disappointing. As we wanted it to do well we decided to give it a chance

We visited here in November and had a terrible meal. Glad to say that now in January they have succeeded in every area. The food itself was tasty, previously it had been inedible. The service was quick, with a smile and gave the impression they wanted to serve us. From the manager down Nandos staff have upped their game and we really enjoyed our meal. Well done guys!

Went in the afternoon at 230 very quiet food took 5 minutes to come out was all stone cold staff all standing around chatting got a check back after we had eaten one of the poorest restaurants for service and food won't come here again

First visit to Nandos Bracknell for us and it was pretty good.

Usual Nando’s food staff I would have said need a little more tact with serving. But it’s early days so I’m sure it will improve.

Ate here before seeing a movie. Bit of a risk! Took a long time to be seated, and once we had been seated it took a hella long time to get served. Ultimately the service is consistent with what one expects when the place is staffed with kids working Saturday jobs - which is fine. Slightly more confusing was the manager, who came up to us at one point and simple said "side?" After some confusion, it transpired that he was trying to offer us a free side to compensate for our meal being late, but to be frank we didn't want to stretch the kitchen any further at that point!

We had lunch at Nando’s today and it was the worst experience i’ve ever had in a nando’s restaurant. The member of Staff at the till told me I was unable to use Lexicon vouchers in the restaurant even though I was fully aware that they could be used in there (eventually they were redeemed by a manager). I wanted to use my “chilli” rewards towards the order I made to be told that my nando’s reward card was empty. I then showed the member of staff the app on my phone which showed I had 10 chilli’s (the maximum) - very frustrating and embarrassing. The order was then wrong for one of the meals and it had to be re-done. Service was slow and no member of staff offered any help to my complaints today. Will NOT be returning to Nando’s Bracknell.

Always no table available ,despite you can see there are tables around . They will say 30 minutes waiting . It happened every time anytime in Nando’s Bracknell. Why they don’t clean and clear the table straight away. Why waiting customers wait that long. Why building a restaurant that’s to small. Considering it’s a family restaurant. Surely they can clear the table that was used quickly. It’s on ly in Bracknell that Nando’s let you down . The rest are ok,

Break from shopping early evening meal. Normal Nando experience, food consistent with other branches visited. Perfectly cooked chicken, chips, wings and sweet corn. Free top ups are great value with the 2 of us having 7 cola/fanta between us. No frills but v tasty, well cooked and plentiful. Pretty good value compared to other options available. Staff seemed efficient polite and prompt; no complaints so will definitely return.

Not having been to Nando's before I was unsure how to place my order & what sides came with the various menus options. When I went to place my order Danny was exceptionally helpful to the point he showed me where to collect my plates/cutlery as well as explained about the sauces & the endless soft drinks option. I ordered the chicken livers which were exceptional followed by chicken platter for two which comes with chips & coleslaw. Other sides were available. The chicken was moist the chips crispy outside soft in the middle. I know it's simply meal but when cooked well and served by such friendly staff it's a real joy to eat. I'll be going back .

40 minute wait for food. Loads of food sitting under the hot lamp at the service counter for at least 20 mins. Kitchen terribly organised. I don’t mind waiting but not for 40 mins and not when you have kids in tow. Waited 20 mins for table, queued 10 mins to place order, many staff chatting rather than serving and the place is half empty. Won’t be hurrying back.

We went here with friends for lunch. The restaurant was very busy but we got a table quickly. Staff were friendly. The food portions are very generous. The different range and types of peri peri was very good. Prices were very good value. Only was gripe was that your starters can come at the same time as your main course - but that do warn you about that.

Having visited many Nando’s over the years I have to say this would seemed the most unorganised one I’ve been too. Staff not really wanting to take people orders and the most off putting was the kitchen shouting service and the staff not even interested in taking the ready food to their customers.

I love Nando’s, the reason ... the food is always good, and to be fair the food here was good too. Unfortunately the staff are not the best, the lady at the counter fantastic but the severs left a lot to be desired.... would I eat here again ... yes of course, just hope there are a few good staff training nights

We normally go to Nandos in Reading, but we were exploring the new mall and wanted to have a lunch in the Bracknell one. It was disappointing-staff is so rude, lazy without any customer service at all! At some point one of the waiter was lying on a till upstairs and when I have asked her for a bag to pack some leftovers she was not even bother to go and get one! Food was decent! But that's all! Although we like the mall, we will not be going to this Nandos again! Not the service I would expect from Nandos at all! Not recommended!

It seemed relatively quiet but after ordering our food the cashier disappeared and started filling plastic pots with various sauces instead of giving us the dish of olives we ordered.

My friends and I went there after college for a meal and the girl that seated us (jess) was disgustingly rude!

Disappointed is the best way to sum up this dining experience. Food was average for a Nando’s but quite a wait for the food and the serving staff and service was appalling. I had to ask three times for our drinks to be brought despite assurances from the staff they were on their way and then food was just ‘thrown’ on the table - by the same waiter who I had just complained to about the lack of drinks!! It was noisy, but that created an atmosphere, and my 2M beer was nice, however, toilets were dirty and did not look they had been cleaned all day (and we ate at 5pm)!! Will not be hurrying back to this restaurant.

Been to many Nandos and never had this issue. Went to same restaurant couple weeks ago and quality of food on that visit was great and to the expected nandos quality. Sadly this time round it was terrible.

Very long wait to get a table due to the general business of Bracknell. Food was as usual in any Nando’s. Front of house staff pleasant. Could do with being a bit quicker on cleaning the tables and floors though.

Haven't had Nando's in years but was pleasantly surprised. Service was good and food was very nice. Only downfall, staff stood around chatting and was smoking outside front doors.

I went with a group, and they actually forgot about my food (it was a bit chaotic).

We visited this Nando's just a couple of days after it opened just to see how good it is. As it is obviously popular, they had a gentleman standing outside to book the customers in for a table to enable the serving staff to clear the tables for them and we literally waited half a minute before we were called in. The setting is absolutely gorgeous and we were given the choice to sit upstairs or downstairs. The staff are very friendly and give a great service and the wait wasn't too long given the level of demand. Their food is amazing! They cook their chicken perfectly and with the flawless level of spice. My son's father was enjoying it so much he kepted me and our son waiting for some time after we finished. The only thing I should point out is I wish we sat upstairs because we were sat quite close to the front door, which was open, and it was really cold. I still give this place 5 stars though. My son loved it so much he begged me to take him there for lunch over a week later. Besides it is much better for him than McDonald's.

Last weekend we ordered a take away, it took almost 40 minutes waiting for it to come to us (surprisingly appeared instantly after a higher member of staff went to check) and part of our order was wrong.