McDonald's in Bracknell Forest

We went to this McDonalds on the 03/05/2025 and ordered a chicken select meal, the food came fast but the vanilla milkshake tasted funny and the chicken was oily, later that evening my friend who ate this meal developed awful food poisoning and was being sick all night. We are not very pleased and will not be attending this McDonalds again.

There was a whole dead bug in my fries

Very nice driver, quick delivery

Ordered 3 deliveries using their app, unfortunately that first order was missing a breakfast wrap, second one missing the syrup that come with pancakes and the last one missing a burger. (All 3 orders using their offer). I don't know whether it was done by purpose or not, they seemed like have a policy not letting same account get the refund even it's their fault. Avoid at all cost!

Totally wrong order , now get to drink a coffee for breakfast, yay!

I was waiting for 2 and a half hours for my food. When it arrived it was stone cold and my order was wrong.

ORDER HASNT EVEN ARRIVED SCAMMERS?????

as always food hot driver friendly great service

very good food was hot and sauces were not forgotten

Tea came with no milk or sugar 🤷

It took 1 hour 15 minutes to arrive

No food delivered. Waited 2 hours for it to never arrive.

Once again great service food hot and a happy driver great team

Shocking this branch hasn't been rated lower than it has, as with most McDonald's customers who come in to dine have to take 2nd place to all the take away bike couriers, who hog and take up a huge area near the front counter, I mean the branch has even dedicated a special area for them, they always get priority over diners. Disgusting! Also coffee lovers, Bracknells branch of McDonald's sets there coffee machine to give you less than it's meant to, rip off merchants, corporate companies think the consumers are dumb but we're watching everything. Next stop has to be trading standards. Will post a photo each time I get coffee to let the rest of you consumers know you're being robbed.

The only bad thing was the chips were cold but that’s normal for McDonald’s

Useless as usual half the order missing

Food is cold and no sauces which I paid and asked for

Really bad experience makes me upset as the wrong delivery even I’m strictly not allowed for that bacon meat which one I got

The driver nice and friendly, went out of his way to deliver the food.

food still hot driver polite and friendly great service

told order would be delivered within an hour, took 2 and all food arrived cold

on time still hot polite driver

so fed up with not getting the right order. somehow managed to put 2 large cokes in my order when should have been a kids sprite and the new milkshake. one annoying autistic child who doesnt have the sprite and one annoyed mum.

I said no pickle slices and you put them everywhere

Driver was well presented and polite.The food could have been warmer though.

Never even got my food. Went thought customer service & was no help whatsoever.

banging can't fault it at all everything delivered and hot thanks

eagerly awaiting my breakfast.. I ripped open and tucked into my first muffin... not realising that it was I fact a double sausage muffin instead of a single muffin.. maybe a packing mistake! opened the second which was not what I ordered.. I then checked the order but sadly it was not mine... didn't even think to check before eating. apologies to who's meal I did receive... the other items I got are of no use to me.

I ordered at 17.51 and it arrived at 20.41. That’s nearly 3 hours!!!

Friendly delivery man Kids happy

Delivery time kept getting pushed back and food was cold by time arrived

food hot friendly driver great service 👌

delivery time kept elapsing but finally the driver arrived to explain what had happpened... great👍🏽

The Sprite Zero was just soda water. You made up for it with the amazing food and good delivery time! Still not happy about the drink though

no sauces that we asked for, food was cold

food was ok, bit cold. delivery not good. delivery driver also put someone else order from GDK on my food waste bin, nice and hygienic!

The chips were cold! And the burger wasn’t too hot either.

Lovely gentleman delivered who was very polite

Said it would be here 7:05 came 7:50 absolutely shocking

taste like it was made a long time ago and come cold

Absolutely rammed with delivery drivers. Chaos at the order desk. Long wait for food.

is it possible to keep food hot when delivering. Always cold

Delivery was great, order took over an hour to prep…it’s meant to be fast food?

it took 50 minutes for delivery from start to delivery not good

food hot driver friendly great service

There's nothing fast about this branch, unless you visit within 2 hours of it opening in the morning. Lunchtimes & evenings, the worst on average they'll be 15-25 customers ahead, excluding delivery drivers. It's a complete mayhem branch, the reason well it's todays modern technology and pure greed by McDonalds. By cutting staff, allowing aggressive delivery drivers to bully customers and boring dark soulless branches. Even the music this branch plays is low vibration aggressive gangster rap. Check how McDonalds was in the 90s by watching old footage on tiktok!! This branch is far too small for the amount of customers during peak hours, they have more managers than normal team members. It's a mixed up mess, whilst waiting 35 minutes for my 'fast food' delivery bags of food was sat there for a good 15 minutes. Probably explains why most online reviews state the food is stone cold. Staff are slow, many don't speak English, there's no smiles or care. It's a badly run, hectic and a greedy franchised branch, it's all about the profit and not customer service anymore. Food is barely lukewarm, items not cooked or toasted properly such as bagels or fries. Portions are tiny, drinks not filled correctly. Bring back the old McDonalds we once had, where you was greedy by friendly human staff, received hot tasty food and never waited more than 5 minutes at peak times.

Arrived all unwrapped and hole in bottom of bag and food was cold

Ordered a bbq mc crispy and got sent a mc spicey

Fast food has become slow food...slow service

Fantastic delivery super fast and food hot! BUT only received one veggie wrap! And I’m missing share box of cheese dippers! My drink was incorrect think it was a Diet Coke when should have been an ice mango drink.

For once my McDonald’s order was looking like it was gonna arrive on time! Apart from the poxy delivery driver decided to drive alll around the estates of Wokingham before actually delivering to me at my address. When he did arrive I watched him pick my bag of food up off the car seat (not in an insulated bag) and proceeded to give it all to me. My food has arrived cold and dry. To top it off all just eat decided to give me back was £2.22🤣

Food was ordered at 4.20pm for a 5pm delivery, didn’t arrive until 7.20pm, I have two young children so had to sort out another meal. There was no option to cancel the order but I did report this before it was delivered. I require a full refund.

No two bags drinks and NO FOOD!!

Food was hot and driver very friendly

Always says 15-30min delivery when placing order, but always takes well up to 90mins to deliver. And turns up cold. Complete joke. If you cant provide an advertised service, dont do it.

As usual missed half the order and I have to submit a refund “request”?

delivery was great and on time the driver was polite professional but the food is alway cold

2 hours for delivery, cold food and missing items.

Poor cold food quality, milkshake melted and runny, Fanta missing and all good stone cold. Rubbish effort tonight.

Food cold, thick shake runny. 2 apple pies ordered not included in delivery. Another epic fail lexicon Bracknell. Try harder.

Forgot my sauces too and took 1 hour 10 to come

Order wrong….again. Amongst order ordered an iced latte got a chocolate shake instead. Incorrect. Come on Mcd lexicon Bracknell get your act together!

Food spilt before it arrived to me

the food was cold, chips were inedible

Everything was ok chips a bit cold but then they always are when they are delivered

Food was stone cold, like it had been sat in the car all afternoon

order arrived very late, food was stone cold on arrival.

Burgers, nuggets and fries all stone cold. Two large thick shakes both very runny. Leg hot latte ordered, not included in delivery. Total fail.

my food was freezing cold when I got it

Food was freezing cold and my friends fries were frozen with my friends burger having a bite taken out of it

Totally the wrong drinks received ordered a milk shake and sprite and got orange juice and water

took a bite out of my friends burger and all food was cold

Cheese in burger again!!! Ruined meal,again

Wish they’d put spare lids for drinks in the bag rather than putting several now stretched ones on the drink

The drink spilled. The driver said “it gets cold” - what does that even mean? Half of the drink is gone.

Considering I ordered it late like, after 10pm the food was very freshly cooked, really hot and lovely! Thank you McDonald’s!

Cold, late, thrown together by a trained ape - pretty standard.

I wanted sweet and sour sauce ...and I got of all the rest of the choices Curry one...I could throw up ...

Chips were cold but everything else good

Took o er an hour and 20 mins got order and it was cold

You never seem to get the sauces right...either they are not included or you throw in any sauces apart from the ones I specify on the order.

The food was nice and warm and perfect after a day of taking Christmas decorations down! Thank you 😊

My food did not even come 1 star

I have ordered to the wrong delivery address, but the gentleman has brought over to me to the correct address. I would like to give him a tip but can't find the option.

Took over an hour after it said 25 mins and food was freezing - had to throw away

ORDER WAS NOT DELIVERED, MARKED AS DELIVERED AT 19:20 COMPLAINED AND ADVISED DRIVER HAD DELIVERY CODE BUT I DID NOT RECEIVED THE ORDER OR GIVE THE CODE. JUST EAT REFUSED TO REFUND. WONT BE USING AGAIN!!!

Got only 1 of the items I order what an actual joke food is in horrible condition

Ordered via Uber eats. 7 different riders turned down Order in a hour due to it falling back to "being prepared". Previous order was missing a drink and straw and dips. I popped in last week for a simple milkshake, 35min wait. Find someone who has "manager" on their badge and give them the definition of what that actually means. You have put in self order kiosks and take deliveries. Surely this should change your business practices, whatever is in place is not working.

Cold, under toasted muffins, greasy hash brown. Pretty standard to be fair.

forgot a drink and gave us completely incorrect sayces

I paid for a double quarter pounder and only got a normal one, and a mcflurry was missing. The food we did receive was stone cold and the burger had come out of the box. Very disappointed 😞

can't deliver the right items but they deliver on time

Many items was missing and the bag was opened when I received it

Wrong order delivered , food that was delivered was cold and marked as bagged a full 4 hours prior to delivery time

Delivered the wrong order and cannot get in touch with anyone directly to return food and still get my original order! Everything seems to be done via email and takes days to get a solution!

got one portion of chips in 2 boxes

Very bad order delivery crushed and bad. The delivery person was very rude.

No score ! As I waited two hours

very nice polite delivery driver 😊

kept pushing time back even though it said courier on site food cold asked for curry sauce not supplied rubbish service won't use McDonald's again