McDonald's in Bracknell Forest

Horrible driver/delivery service, was rude, left the bags on the floor instead of handling it properly to me, and I was in front of him. And, food bag was teared.

Whole order turned up freezing cold even the milkshakes had defrosted to just milk probably been sat on the side for 30 minutes waiting to be delivered

I had complained about few days ago for my order being late and it has happened again, my order was 2 hours late and stone cold... the delivery driver had also said he was waiting at the restaurant for an hour. I am so angry as my son had a friend around and no food. all the drinks had spilled everywhere and the driver saw this aswell.

Food is freezing cold just what you want when you spend £50

Waited 2hrs and recieved stone cold food, drinks half full with out ice and melted mcflurries.

absolutely freezing cold and 2 hours late

Says my food as been delivered when it has not

The delivery time changed a few times and food came cold

Cold food and no updates on app. Tried to call the restaurant and couldn't get through. Not impressed. Won't use again

ordered a coke but didn't get it. other than that all good

It was all cold. Even the hashbrown which are usually very hot! Me and my partner were very disappointed

driver decided to wait in restaurant for 35 minutes with my order ready and going cold to stack up on orders. this was confirmed by labels applied to food by restaurant for customised items. he turned GPS off and then updated app when he eventually parked up outside house. really common now for just eat drivers to do this and just eat customer services won't care. annoyingly I'd already added a tip for the driver on top of the inflated prices and service charge.

Ordered at 9.07. Order didn’t come until gone 10.30!!!! The food was stone cold and the paper bags that the hash browns came in, was completely stuck to the hash browns. We had a wedding to leave to go to at 11.15 so had to rush to eat it.

Standard fast food restaurant in a central location.

Advertised as free 6 chicken nuggets with order over £20 and I didn’t get them, false advertising, so not good

wrong order. also looked like someone had thrown it in bag, stepped on it then tossed in new bag. shocking

Food was cold and ended up being wasted

cold food took hour and half for delivery

Driver did 3 deliveries prior to me, food arrived cold

stupidly late and I was delivered someone else's order entirely

Very, very special delivery. Thank you

as normal great service can't fault driver Happy and friendly

Food great but missing items again

Order 50 minutes late, all items cold and missing straws.

Nice friendly driver great service

Food arrived cold not happy with it as keeps happening what’s the point ordering then you have to heat it up in a microwave

Delivery guy was fab… obviously missing items as usual so not scored 5 stars

Just awful took too long and was cold

missed out the orange juice though on one of the kids meals

the food was completely cold and the large fries were basically medium fries in a large packet. Won't order a McD delivery ever again.

Original delivery time was shown as 18:15, there was no tracking available when the courier had collected the food and it wasn’t delivered until after 7pm and was stone cold.

I ordered one burger and some carrots, it takes an hour to be sent out and he delivers the complete wrong order! it was also cold.

Everything in the order was correct bar the drink.

I placed an order and the machine accepted my money. Waited and then chased as my order was on screen to collect. Then I was told no milkshakes - I cancelled my whole order and was refunded. Customer Service? What a joke!

kids loved their food delivery driver was polite and friendly great service

I went in there today and ordered a chicken select meal and I didn’t even get my fries which comes with the meal! I tried calling them but they didn’t answer and I had already made it home. This isn’t the first time they’ve messed up my order and it’s getting a bit too much now! It’s literally causing an inconvenience because now I have to check to see if I have everything I ordered and as a company like McDonald’s why would you let your customers double check if they got everything they ordered? Worst experiences ever at this place which is very unfortunate.

Food was cold. Couldn't eat it. Delivery time kept changing

As expected. Mcdonald's with its fast pace of serving food and many many people coming in.

I had decided to not to order sauce as 99% of the time it is forgotten. This time I received sauce that I didn't order and my pie was missing. Food that did get delivered was hot and tasty. Enjoyed the BBQ sauce, thanks.

I put on the delivery notes to make sure the food is hot as I’ve had it delivered quite a few times where it’s not even warm then I’ve been forced to microwave it which ruins the food- this time was one of those times unfortunately. After I heated the food, it tasted ok but ruined the meal after it arrived cool. Didn’t finish the meal and neither did my wife.

delivery never showed up. After waiting nearly an hours I had to leave and return to work. I then get a notification saying delivered. checked my camera and no delivery visible. I have screenshot of the driver going to the wrong address

Delivery was great. Even the restaurant gave sauces as requested, excellent!

I never got my food because apparently I “put in the wrong address” even though this is my address, so if your satnav is taking you somewhere else that’s your problem. I want a refund

Food arrived cold and the chips were Horner’s they were stale and chewy so they went straight in the bin the service was good however food was shocking wouldn’t waste my time ordering from here again

I’m so annoyed at having to wait basically an hour and a half for food which when it arrived was stone cold and had been obviously crushed under another meal. Having tracked the driver due to being so late he had over food for over 30 mins from collection and had obviously been waiting at another restaurant to collect another order before heading out. It was this that ruined our meal and I’ve never been so disappointed with service. Not good enough

was luke warm when it arrived... very disappointed

Overcrowded by delivery drivers l. Clearly prioritise over customers ordering for themselves, noisy and jammed. Most likely not suitable for ppl with special needs. Atmosphere of rush and low amount of care

ETA get getting pushed back with no update being good being prepared. Almost an hour after ordering it arrives and was all cold so had obviously sat there for a long time. They had, at least, followed my order instructions re additional pickles. Not so much fast food but cold food.

Delivery driver super friendly! Fantastic!

The wrap came chilli sauce & not bbq sauce which I have allgergy against chilli sauce I was sick after 1 bit of the wrap. Plus we had a beef cheese burger with no sauce but it came with sauce after stated no tomato sauce & all of it stone cold,the tea leaked into the bag & all over my carpet & the tea was cold no milk no sugar chips was cold unpleasant to eat very disappointed I shall not order from Macdonald's again & will not use delivery roo again I shall tell all my friends & Family not to use deliveryroo & Macdonald's

food still warm driver polite good service 👍

On time but before paying it did say 15/20 mins. Forgot all condiments even the one I paid for. Food cold Burger dry Very disappointed

Again Mc Donalds staff not giving sauces on this order. Delivery was great.

cold food also bag was split and my chicken selects reward was peeled

food turned up. all monopoly peels had been pulled off

Missing condiments again that were specifically paid for 2 x £0.70p

someone else's order was delivered

chips were cold /and no straws provided for the drinks

Time kept changing said 20-30 min for delivery then ended up being well over an hour late and the food was stale and cold and unedible

We ordered an Apple Pie and did not get it

Food was cold, and they gave incorrect drinks

Cold not impressed like it’s been sat there for hours

my food was cold when I got it and I never got a refund

For the 3rd time now, I ordered a burger with just cheese sauce and cheese slice and it has not come correctly 3 times. McDonald's please read what the order says properly!!!

Everything ordered was there and tasted great

No complaints food good as always

I liked the food but find the delivery, VAT too expensive.

Several items missing.. Daughters birthday - feeding 6 kids and several disappointed as they didn’t get their food.. 😔

Fab and nice delivery driver. Unfortunately, couldn’t tip after it was delivered otherwise I would have! Chicken fab unfortunately chips underfilled and rubbery.

It was the wrong order completely!!

Great service friendly driver 👍

mc donals gave the sours. Well done.

Food was freezing so could I could taste the frozen

Had a fantastic experience at McDonald's! The service was prompt and friendly, and the food was exactly what I was craving. The restaurant was clean and well-maintained, making it a great spot for a quick meal. Highly recommend for anyone looking for tasty food and excellent service. Well done, McDonald's! 🍔🍟😊

nothing wrong with the delivery but mc donalds did not give any sauces as ordered.

The chips was cold and the nuggets was like cardboard, the coke was also flat, the food was not fresh and must of been sat around for a while before arriving

The food was so cold by the time it arrived, we couldn't even finish it. On top of the wrong sauces were sent.

Terrible. Order mix up and nothing delivered

Driver handed over a soaking wet bag and said thats how he received it. He delivered it in a Lidl carrier bag. The lid had come off the drink because of the way he packaged the order, the drink went everywhere so we had 2 spolit drinks and mcflurrys

Absolutely disgusting!!!!!! Waited for over 2 hours for delivery which came but food was absolutely freezing cold and milkshake had defrosted no star rating will be given for this restaurant will advise people to avoid at all costs will never order anything from McDonald's lexicon again!!!!!!!! Left me absolutely starving!!!!!!!!

Ordered chicken selects they gave me nuggets inside a chicken select box 😒

My husband returned to your store as it was stone cold and not edible I’ve already submitted a refund request

Time kept extending and driver went to another McDonald’s branch after collecting my order

Good service on time driver friendly 👍

Best experience I’ve had thank you to the driver too, can’t fault it the meal was hot

I had provided specific instructions about not knocking the door and calling instead and leaving the food at the door, my door was knocked despite instructions

How do you forget half the meal. This is ridiculous.

Food was reasonably quick given busy time but it was still showing as being prepared when the driver arrived. Plrease keep progress upto date. Breakfast roll tasted fine and hash browns crispy, still warm on arrival.

happy meals for my children have not been packed in the bag, so they are extremely upset 😔

The driver was lovely and helpful. I was half asleep and he had to ask me for my code. It was on my hand all the time. Far too much sauce on my burger but at least it tastes good.

Food was cold! Chips were horrible

Almost an hour for delivery from a place 5mins away, food was cold, milkshakes had melted & both portions of chips were only half full. Not a good experience.

nothing received. order stolen. system would not allow query for an hour

Was late and some things didn’t arrive

Food was disgusting, staff were rude couldn't speak English.

Philly cheese stack burger was delicious . Nice and juicy and cheesy. Plus still hot. Yum.

Sorry food was cold, delivery driver said sorry the bags are soggy , he said he had another delivery before me , the strawberry milkshake had melted , won’t be ordering delivery again sorry

Rude staff. I only ordered nuggets & dip and they missed the dip. The nuggets were lukewarm and I got diarrhea a few hours after eating them

Ordered at 6.30pm. The delivery time kept getting longer. Delivered around 8.45pm. Food was cold. tasted disgusting.. went straight in the bin! Was obviously sat at McDonald's for hours before it got delivered. we actually ordered for our children .. who didn't even get their meal. appalling. service.

You had the right post code but had the wrong address