Greggs in Bracknell Forest

There were 5 staffs at Greggs and they let 1 trainee on a till with 20 people waiting in a queue. The rest of the staff were acting busy and seem like they were working on the same thing despite the fact that the whole queue was waiting. I waited 20 mins until my turn but there were only 2 customers in front of me. Absolutely terrible staff arrangement and all the staff ignored the presence of a long queue. I was there at 16:25pm, got my food at 16:45.

Forgot my free sausage roll apart from that friendly driver and nice food

Order a meal plus a drink, receive a drink 🤷‍♂️.

Took over an hour from order time to arrive. When it arrived it was cold. But they’d packed the hot food with the doughnuts so they’d all melted. A distinct lack of common sense.

i am a regular greggs customer but this review is not for greggs its for the person working there HARK on this store .He was being soo rude not welcoming . Morning coffee should be served with a smile not staring at someone with agression like having something personal. I personally recommened to give him some extra training before letting him to serve customers . He spoiled my whole day.

Food was cold, squished in the bag so barely edible. Tasted bad

Food and coffee were very cold

Very poor service. Food came 20 minutes late and was completely cold. Not sure if it was the driver's fault or Greggs, but a real sh** show all the same.

Love everything about Greggs and not been disappointed yet.

Food took forever, ordered at 10:00am and arrived at 11:10am for two bacon and sausage rolls and two steak bakes. Cold when arrived. Won't order for delivery from this Greggs again.

Absolutely disgusting coffee spilt every where the food was cold actually the coffee was like warm! Every time I get a coffee from here it arrives here spilt every where and the bag was split I’m fed up of ordering food it getting to me cold and univiting.

food was stone cold and not nice

was told we would have sausage rolls but none came

Food cold and ordered a latte and didn’t get one just a regular coffee and it was cold as well😩

The food was excellent the time kept changing the I was at the door seconds before the courier arrived he had put the food on a cold concrete floor and within seconds her was out of the main door of the block of flats o asked why he put the food on the floor he was rude and unpleasant! I am an old lady and struggle to get around leaving food on the floor makes it difficult to pick it up!

Why put the food in with the drinks? The drink gone everywhere. It was last & cold

Very nice just too much tomato sauce

I ordered 4 items one was a hot cheese and ham baguette. There was hardly any cheese in it and the baguette was hard( not crispy)

Delivered on time but food cold asked for a refund for the full order still waiting very disappointed

A bit of Greg's is always great

missing item from order. I ordered hash browns as an extra with a meal deal order and they were not put in the bag. no matter how nice the food is, if the order is not correct, it leaves a bitter taste that u have paid for something and not received it.

A bit of Greg's is always great

Lovely apart from the fact my yea was spilt in the food bag

Very happy with the order. The chicken bakes were still warm, which also kept my 4-pack of 'cold' sausage rolls warm too. Doughnuts were perfect. Will definitely be ordering Greggs again for breakfast :)

Original delivery time given 12.50 to 1.20. Final delivery at 1.38. Just not good enough

Food was good but item was missing

My baguette and sausage roll wee cold as some bright spark put a bottle of cold drink in with the hot food who does that? Unbelievable!

The pizzas did not look cooked and all of the toppings had slid off the top.

Greggs sent the wrong orderbut someone from the shop rang before it arrived and told me to ask the driver to return to the shop .The man in shop told me to order a sausageroll and he would send anew order for that cost and he would void the first ord

Advised delivery time was between 20-30 mins and took over an hour

Delivery driver was lovely. The store messed up my order slightly, instead of a white choc chip cookie I was given another triple choc cookie.

The main annoyance was not being able to cancel my order as I had sent the food to the wrong address I did it in plenty of time but another reason as the could have stopped the order going to my home instead of the office such a joke I’m still very angry about it

Very amazing and accommodating service from Ryan, will definetely be returning :)

Drinks had spilteverywhere - bag was torn!

Very amazing and accommodating service from Ryan, will definetely be returning :)

Service provided by the staff was very good & very helpful and friendly and quick. Great selection of products in stock to choose from. "Love their sausage rolls and jammie Doughnuts". Also their Cheese & 🧀 Ham Toasties are still warm after 30 minutes after buying them. "Keep the good work going Greggs ". Be back soon .

driver went above the call of duty waiting for Greggs to make more sausage roll. he had to wait 30 minutes at Greggs, for them to make more of the only thing they started making. many thanks to the driver 5/5

Greggs are usually well stocked, reasonably priced and their sausage rolls are legendary. Unfortunately this Bracknell branch was not the tidiest, and service was slow.

It arrived cold, the sausages & bacon were overcooked & hard , inedible,

Does not give you the option to say food was not delivered. Food never got delivered at all and I have cameras outside my house and neighbours and it said it has been delivered!

Food arrived on time and still warm

10:30 in the morning and the outside area was filthy. We had to wipe down food from the tables and chairs just to take a seat. It looked like it had not been cleaned from the day before, and definitely can’t have been swept. Yet signs up saying don’t feed the birds. The table I have photographed has been vacated for around 25/30 minutes and staff member has been walking past ignoring it. Lady on the till was lovely and friendly though.

Food is sloppy mess cant eat it- missing dip too

food was good but was given sausage roll instead of bacon roll.

Hot food, friendly deliver guy and very good quality!

Missing a bacon roll with our order. Baguette wasn’t buttered and no extra bacon was added. Disappointing!

Brilliant service by lady called tan she is there every day and always has a smile nothing is ever a trouble food was lovely and hot

Sausage rolls. Get the sausage rolls. Vegan ones are also alright and they have exclusive lucozade sport

Driver was late due to doing other deliveries, so my food was Luke warm, and it had been knocked about and the toppings were stuck to the top of the box. no apologies from Driver or store.

Order Was Correct However Cookies That Were Supposed To Be Hot, Were Cold.

food missing that was charged for

Amazing delivery guy shame Greg’s food wasn’t hot pointless advertising HOT FOOD

Sandwich and coffee cold. It arrived 1.5h after ordering. Never again!

The food was cold as usual far too much tomato sauce so when you bit into the roll it spilled out all over my clothes the bacon was Rock hard almost solid!

This order took nearly 2 hours to arrive and was cold when it did and not even edible

How hard is it to check there's 3 items in the bag. Everytime I order you manage to mess something up.

The food was cold as some bright spark put a cold drink in with the hog food thank you for that4!

I mean it was late because it didn’t come. Never was delivered.

Food and drink is damaged sent back what will happen now not happy this is the second time I have done by this company

Still awaiting communication from just eat for a refund

my order was totally wrong the baguette was not ham and cheese but Chickren and bacon salad which I could not eat a tptal waste of money

hot drinks spilte causing sausage rolls to be damaged

The pasty was quite good and the goujons had a bit of kick to them but a bit dry

I want to leave the driver a tip how do I do that?

food cold, delivered by having food shoved into my hands very unprofessional

I placed my order at 12:20 yesterday and it didn’t arrive until after 2pm. Nearly 2 hours

Wrong item delivered, one item missing. Disappointed.

Won't be using delivery again as food is cold

i'm a scouser and on sat 9th, i decided to go down to bracknell for greggs. the place is super warm, nice and comforting but what made it really stand out was the girl that served me - tori. she was dead nice, kind and seemed kindhearted. what amazed me more was the fact that she was a trainee - with the way tori served me, you would've thought she's been there for time! i recommend the sausage rolls as well! nice atmosphere, i suggest coming here soon and if you're lucky, you'd be served by some really nice people

Pot would be lovely if they remembered to put my coffee in the bag

The order was missing 8 items totalling £9.10 but for some reason, Just Eat are refusing compensation. Restaurant was contacted and a message left but has yet to return the call. This is not the first time that they have missed items on an order.

Don’t receive my extra bacon or sausage

My crisps did not get delivered.

Great service and food was hot 👌

I paid for additional items and got less than I usually do with a standard order. Terrible

Food was good but received a cheese salad baguette instead of crisps

Yet more food that should be hot, or warm at least, arrived stone cold again 😩

Pizza slices were Hot, although the Wedges were not. I had a call apologising for some out of stock items but offered replacements, so satisfied.

I paid for a tuna crunch pasta NOT a baguette. Complete waste of money and now, considering j was having that later, I now have to magic an evening meal from somewhere. Do your jobs properly.

Driver left a bag of food behind, Even though he was asked by the staff to wait. They rang me to say this before he got here. And he wouldn’t go back.

Coffee wasn’t sealed properly and had spilled, soaked through its own bag and has soaked through to the pizza slice. Sausage rolls were cold. Diet Coke was okay though.

I ordered this meal at 10.29 and it arrived at 11.45

No yum yums recieved and I ordered 2 packs of 2

Whilst we do love a Greggs breakfast, today was rather disappointing. Sadly they sent the wrong baguette, although husband was not overly fussed, the restaurant didn’t check the order before shipping out. Meant to be hot, but lukewarm. Had to heat it up ourselves and put the sauce in which they forgot. Normally we can’t complain as we are part of the lazy community and expect delivery. So it’s our own fault at the end of the day. Delivery guy was friendly enough and did apologise for the delay.

order was well packed arrived on time and courier was polite and friendly.

Greggs need to learn to stop putting freezing cold cans in with the hot food they deliver. My food turned up flat as a pancake and as if it had been in the fridge, due to being placed underneath two freezing cold drinks cans.

The service was not good. Told order ready to collect.staff could not find order. Said it may have gone to the other Greg’s. I know where I ordered my food too. Waiting for staff to sort this out then made us late for the cinema. Not acceptable.

My order didn't turn up and then in a sheer disregard for gdpr and data protection my phone number was on the order that was given to a stranger. The driver said barely a word, no apology and made it out to my fault whilst thrusting another customers order at me.

The wrong order was delivered. Honestly shockingly bad.

Omelette missing from my order - not good.

Delivery time kept on being pushed back and then the driver couldn’t find me as the map for some reason showed the incorrect address so the food and coffee were stone cold!

Great but my sausage and bean bake was missing.

5/5! Great food and delivery from driver.

This took an hour from order and was freezing cold!

My ordered never arrives this seems to be a reoccurrence.

Food is reasonably priced, steak bake had more gravy than it had any meat parts. Very poor.

didn't receive two drinks that was with my order.

Missing a suasage roll Food took excessively long and still missing item

The driver was polite, food was great as always

Missing items, missing ingredients, roll half cut, missing spread, 1cm amount of sauce, they were in a rush today unfortunately