Nando's in Bristol, City of

Early visit, quite quiet. Food is good.

I discovered on entry the food at this Nandos is HALAL. I turned around and walked out.

Already gave my verdict. A pleasant experience

Beautiful atmosphere, location and food

Food was really nice. Sharing platter with no plates provided wasn't ideal. But tasty food

Worst nandos I've been to. Cold & mushy food. Slow service. The restaurant was a little busy but my wife's chicken thighs came out stone cold, and my burger was a soggy inedible mess. Waited almost an hour for our food to eventually come out, and by that time we didn't have enough time left to go through the faff of complaining about it, so we just left. Do yourself a favour and avoid this nandos.

Visited for the first time yesterday and was met with a very kind understanding young lady with the patience of Job. She helped with my choice and I got a bonus. A hug🙃🙃

Excellent value, quality & quantity family platters. Bottomless drinks. Chicken as your taste buds with range of sauces Simple, straightforward & satisfying menus to fill your appetite. No parking worries. Only down side is the toilets always smell of urine: So go before you leave.

This restaurant is so run down and dirty it’s upsetting. Greasy floors. An off smell. Ripped seating. Marks all over the walls. Tables that have all the varnish stripped. Managers should be ashamed.

It was clearly a busy time and staff were undear a bit of pressure. But we're waiting stood up for 30minutes to get seated. The member of staff who was seating people wasn't polite or pleasant. No smile, no hello etc. When I asked for something I didn't get a reply just got what I asked for and gave it to us. I appreciate it can be stressful when places are busy. But doesn't cost anything to smile and be polite to paying customers.

We had heard a lot about the food in this place. About the food, we had never been disappointed at all. The food lived up to its expectations. The staff are working very hard. Management needs to have better understanding of thorough put. The lines can be better managed and the weight for the food can be shortened from one hour 15 minutes to less than 30 minutes. Restrooms are in disarray. Folks have to wait for their food for such a long time. Ice machine was out of order. Fountain rigs were out of flavors. Peach tree, drink was finished. This is at 7:30 in the evening at prime dinner time and not at the end of the shift. We had great expectations of this place. The chicken was awesome. When they say a whole chicken, they did not actually mean a whole chicken. Short changed the ribs, however, was kind and came to speak to my wife and family and apologize that this is not how they function usually, but because their computer systems were down, and the vendors did not bring the drinks to them for filling up the fountain drinks. all in all, poor management of amazing customer demand. they should apply LEAN SIGMA SIX PRINCIPLES.

Food was piping hot, reasonably priced, excellent portions helpful staff what more could you want

Peri-peri perfection! Juicy grilled chicken with a fiery kick. Casual vibe, great for a quick bite or a chill hangout. Fries are crispy, sauces are addictive. A classic for a reason.

Got a starter but as I started to eat it brought out my main.Bit bland to say I ordered the hottest chicken chips where cold no butter for my corn on the cob pretty disappointing think my main had been sat out while I was eating my starter and gone cold.

Really love this branch of Nandos. We've been here so many times because they are right next to our favourite cinema and are particularly good. Often busy but you can usually get a table and they don't make you wait for food too long. It's always very clean and the staff are friendly. We went last night and I noticed one member of staff Sagal was especially good, she was really friendly, attentive and a hard worker, checking tables, cleaning and keeping things tidy. We look forward to coming back next time we go to the cinema.

Came for a collection order. No one came to show us where it was, so waited for 10mins, then caught someone who said it was in the heated cabinet, as if we were meant to know! Luckily we checked the order too as 2 items were missing. Chicken was extremely bouncy too, maybe overcooked from the cabinet 🤷‍♀️

My parents went recently, bought the rice bowl salad, it did NOT come with the tender-stem broccoli (the special ingredient), we weren’t notified. When we complained they offered a MEASLY £3 off. Backed up by previously once buying a chickpea patty wrap with a fraction of the coleslaw that featured in the advertised picture.

Arrived with my wife and newborn to a 75% empty restaurant to be told to leave and return in around half an hour as they were too busy go serve us. Also the place was filthy with dirty tables and floors everywhere.

Food was tasty, size of the butterfly chicken was not substantial compared to other branches

Really messed up our collection order. Again. The missing items were refunded a few days later by way of voucher. No compensating offer for ruining the kids dinner though and left with a voucher I don't intend to use. The food that was provided was tasty enough.

Great little place not too expensive either

Holy canoli bombaclat delicious

Delicious food excellent service

For starters the hostess went out of her way to avoid acknowledging or even looking at the queue which waited a long time before being spoken to. Only when bothering one of the waiters did we get acknowledged after more than 10 minutes. Tables were sticky and dirty , hardly any sauces or cutlery available, toilets were also gross. After 15 mins we were given our drinks glasses by a server which were piping hot , they didn’t look just slid them across the table and scuttled off before we could ask them anything. No ice , hardly any food remaining and despite a full kitchen and tonnes of staff the food took a ridiculously long time to come , even longer it spent sat on the side waiting to be brought over by servers who couldn’t be bothered. This Nando’s is an example of how not to run a franchise , the restaurant manager should feel ashamed. For the money you pay the restaurant facilities , the service and the food are beyond lacklustre. If you’ve got years to wait , maybe you can eat here.

Placed our order via app as requested, which didn’t come through. After 15 minutes no drinks, no food, apparently hadn’t come through. When it did come, the chips were somehow luke warm. One very helpful young man clearing up which helped save the day somewhat.

Awful experience had an order to collect and was left to wait without anyone coming over for 15 mins. Was told my order isn’t ready yet- fair enough! Guy sitting next to me said his was 20 mins late, he shortly received his with an apology and a free cake. I receive mine 45 mins after my collection time no apologies (same person handed my order as the guy before me) and you can guess no freebie for over double the wait time of the guy in front of me ?? Minimum I would expect is a short apology- sorry for the wait mate , but nothing ! Got home and chicken was so dry and sides were cold- I live 2 minutes away and went straight home…. Overall crap.

Oh Nandos! I remember a time before you existed, but it seems so impossible now. You unify the world with your infinitely accessible chicken, and varied vegan and vegetarian offerings. All types of people place their backsides in the your chairs and their laughter fills the air. We can when our daughter was a baby. Exhausted and bereft. We watch Gym people max out on their Macros, 14 year olds on first dates, and the ghetto fabulous queuing shoulder to shoulder for 'Pasties de natas'. We came last weekend, bought enough food for all of us for like £25 and took home a doggy bag that I cut up and had with noodles two days in a row. I salute your value. If you are what you eat, all of us, each one of us... Is a little bit Nandos.

Mess of Nandos. Never been sat without a 30 minutes wait despite it being half empty. Staff are rude and food is average. Go to other nandos for the experience, not thos dump. They also appear to make up closing times outside of that listed online due to 'stock levels' which is the managers fault

Used to be better, last few visits we have had to ask for our drinks and on the most recent visit they sent out starters and mains together. Always have to wait 45 minutes if going between 7-8 as they don't let you book a table so either go early-ish or after 8.30.

Quite comfortable environment Chicken wings was over cooked

Great early dinner, worth a visit.

Nando's in Longwell Green is an absolute gem, especially for those seeking halal options in Bristol. I recently indulged in a feast there, starting with four succulent chicken thighs. The spice level was just right, giving each bite a satisfying kick. And those peri peri salted chips? Divine. The seasoning really elevated the flavors. However, the peri mac n cheese fell short; it was dry and rubbery, a disappointment. The restaurant itself is spacious and impeccably clean, adding to the dining experience. But, after polishing off our plates, the waiter seemed overly eager to usher us out, despite no queue in sight. Despite the rushed ending, I'd still highly recommend it for its fantastic taste and, of course, its halal status, Only Halal nandos in Bristol.

Certified Halal restaurant so its always my first choice whenever I visit Bristol. Always serve fresh and tasteful food but cleanliness is not exceptional. But I would always recommend this restaurant.

I am deeply disappointed by the abhorrent treatment experienced at Nandos Longwell Green Bristol, a purported beacon of hospitality that, regrettably, failed to illuminate even the most basic principles of customer service and respect. Our arrival, punctual and eager to partake in the well-regarded fare offered, was met with a disheartening series of events orchestrated by a purported manager named Scott. His demeanor, cloaked in an air of indifference and condescension, left us bewildered and disrespected. In an environment where empty seats outnumbered occupied ones, Scott's insistence on adhering to a seemingly arbitrary cutoff time for service, purportedly dictated by an absent owner, exposed a callous disregard for the plight of patrons who had journeyed from afar with their families. The incredulous notion that serving customers within the established operating hours could somehow jeopardize his employment is, at best, an affront to logic and, at worst, a pitiable excuse for subpar conduct. The smirk that danced upon his lips as heartfelt pleas for accommodation and understanding were made in light of our celebration of Eid was a stark reminder of the insensitivity that permeated the atmosphere. To trivialize the significance of this occasion and the efforts undertaken to share a meal at the only halal Nandos in the vicinity was a display of callousness that shall not be soon forgotten. Scott's audacity to diminish the legitimacy of our presence and the validity of our timeline, coupled with his insipid retort of being a mere executor of commands, not a nurturer of goodwill, leaves a bitter taste in the mouth that not even the most succulent peri-peri chicken could assuage. In the annals of customer service missteps and egregious oversights, this encounter shall stand as a testament to the dire need for introspection and improvement within the hallowed halls of Nandos Longwell Green Bristol. May this missive serve as a rallying cry for rectitude and a reminder that, in the realm of hospitality, empathy and understanding are the bedrock upon which lasting relationships are forged.

Super delicious, succumbed grilled chicken !! Definitely will visit again.

Staff where amazing food was good and overall good expirence

I have to say that I had a child's meal deal which was ideal for lunch. The service was good,the food was hot and plentiful . The décor is looking a little tired but the whole place was clean. Good toilet facilities and accessible.

I came on the 7th of March the food was great staff were amazing except the host that greets you and seats you she was rude not polite at all she had brown hair

My first time at Longwell Green Nando. Delicious food, excellent service, pleasant atmosphere.

Best nando's ever! The food was perfect,but don't go on sunday night,long wait!

What's not to like! It's Nandos 🥳🥳🥳

Overall the food was tasty Service very good The places was spotless and the layout spacious Good atmosphere The only downside very over priced

We came here last night at 8pm. I counted 11 empty tables when we tried to eat. But apparently there was no space and we would have to join the queuing system. We agreed to this and went to the cinema to see what the current film line up was. We returned less than 10 mins later (and before I had a phone notification of my table being ready). As we returned a group of around 8-10 men were being turned away and we could hear them saying they would go elsewhere. I recounted and there were now 13 empty tables. So we decided to wait in the lobby, where we were finally seated about 10 mins later. The whole time we were eating there there were many empty tables. Which begs the question why we were told of a half hour wait and to leave. Nandos you are turning away customers and the restaurant was less than half full. Absolutely bonkers!!!! I understand the queuing system as we've used it effectively in other Nandos. This one however is clearly broken. As none of the empty tables that were booked/reserved etc. got filled whilst we were eating. Not sure I'll even bother trying this Nandos again in future.

Overall a good restaurant. The food was delicious, staff friendly and helpful. The glass that I was given was a bit stinky which i had to replace.

Food was great. However the experience was let down by very dirty toilets. Staff were helpful when trying to factor in intolerances

They have it right, good price, consistent quality and food cooked in quick quick time but still tasting good. TIP parking can be a challenge, try downstairs there is usually plenty of room 🤔

Food was 👍. I don't know what is it about cleaning standards...I don't like sitting to a table to which my hands stick too nor seats covered with crumbs.

I didnt enjoy waiting over an hour for a delivery at around 9pm at night. Had to ring deliveroo to even get any answers. The driver was waiting in the restaurant apparently for around half an hour. Surely, if your waiting that long, you ask questions? Overall really un happy spent 25+ £ on food too

Didn't eat here. Half the tables were empty but we were told it was a 25 minute wait. We had a film to catch so couldn't wait. Why have this 'turn up and join the queue' system at an out of town retail park? What is my family supposed to do for 25 minutes in this concrete hell scape? Better off in Maccies at this point. Get an online booking system.

The worst experience at Nandos I have ever had. Been coming to this particular Nandos for years but it's really gone downhill recently. Arrived at 2.10pm on a Saturday, queued for 40 mins for a table, ordered food at 2.50pm, had to chase starters after 30 mins which we then received but after 1hr 20mins our mains still hadn't arrived. Lots of other people arrived after us and received their food quickly. We asked the shift manager where the food was who said we'd only been waiting 30mins which was a lie (I pointed this out on the receipt) - he was not fussed as clearly was looking forward to the end of his shift. No staff were concerned with customer service and updating us on any delays. By the time the new shift manager arrived, we'd had enough and decided to leave for KFC. I asked for a refund but was told this couldn't be done and I'd have to wait for a gift voucher by email. Won't be coming back.

Food Luke warm at best. Over 50 mins waited even though the restaurant was quiet. Wouldn’t go again this is one of the worst Nando’s in bristol

Good service and location. Only issue was the portion sizes are really small considering the amount you pay.

Amazing food amazing ambience and also normally bery quick with serving.

My favourite chicken place, never been here amdnwas disappointed, chicken is always top level. My only beef with them is that the size of the chickens arw getting smaller and smaller while prices are getting up, but that the way it is nowadays

Quieter, because it was Tuesday lunchtime, but enjoyable.

Get together with family large round table booth. Perfect for seven.

Nice venue. Same as most Nondos. The queue system is a bit of a failure. We were told we'd get a seat in 30 minutes via a text. We went to a pub for a drink while I awaited said text that never arrived. After 45 minutes of waiting, we went back and were given a seat. The service was fine, minus the wait. The food was cooked well. It was full and obviously does well.

We have 2 chickens breasts, 1 thighs, 2 chips, 1 garlic bread and 1 broccoli, so it was 2 meals and 1 chicken breast plus 2 cokes, £45.57 Restaurant was freezing so we had to eat with our coats on, not recommended at all.

You can't really go wrong with a nandos can you... Only down side was the queue to order, lots of staff but only 1 on the till with a queue of 8 people Fino pitta today, was as lovely as ever

First time there and maybe last. Was around Bristol and found Nandos wasn't far away. Our order takes over 45 minutes to arrive. The chicken legs was like a baby chicken leg. My kid burger was by far better than ours, the chicken for the kids burger was twice the size of ours. When we complained about it they changed it to a slightly bigger one in a cold bun 😑, couldn't eat it, had to take it home. The fully loaded chips was the only dish we appreciate. Would never thought Nandos will let their customers down with cheap quality of chicken. Very disappointed.

This place is awful, they messed up my order and this was only rectified after I was persistent that I wasn't leaving without getting what I paid for. Staff seemed disinterested and the service was awful. Food was also cold. Wouldn't recommend this place.

Great time, there was specifically a black waiter wearing a hijab (headscarf) , relatively young who served us and she did an amazing job! Brilliant service from her and she was very attentive. Keep it up!

Messed up Title: Disappointing Experience with Repeated Order Errors I usually don’t write reviews, but after two consecutive experiences of receiving incorrect take-away orders, I felt compelled to share my feedback. On my first visit, I ordered a chicken fillet and received a chicken burger . Assuming it to be a one-off mistake, I decided to give the restaurant another chance. Unfortunately, the second time around, my order was mixed up again - I didn’t receive a burger I ordered. Two orders in a row. Very disappointed and will definitely not try it again .

Prompt service good choice on the menu.

Not realised we ordered had to go up and see about are food. It was cold in the building I was so cold i had to put a coat on. Nobody checked to see how everything was. We where waiting around a long time. No checking to see if we where OK because there system down not even realised no food but they given are drinks straight away.

lovely food lovely staff couldn't fault it

Great place to eat lovely food and staff are polite. Give yourself time though as they dont do table booking, when you arrive if they can seat you they will if not its a short wait. You can orderer at the till or online/app. We used online with table QR and this worked well food was servered speedy and hot. The restaurant was clean and tidy and overall was a pleasant experience.

Extremely bad Service, no taste of food. Missing the stuff from the order. Don’t care at all manager. Don’t want to answer the call extremely bad management.

Food was only just warm when delivered to the table and the burger bun was dense/heavy, not your average bun.

Ordered food tonight for delivery at 9:20 on the app, delivery time down for 10:37. Nando’s phone me at 10:50 to inform me that I’m getting a full refund the restaurant ran out of stock. Very poor service as I should have been informed of the stock issue and refunded when I placed the order and not 13 minutes after the delivery time.

Tempatnya oke bangett … makanannya top deh 👍👍👍

Always delicious. Always quick. Staff always friendly.

Wonderland is the place where I feel like I'm flying while eating. I love halal eatttttttt🙏

Lovely staff and very accommodating BUT PLEASE SORT YOUR HVAC SYSTEM OUT!! I felt like I was in a sauna whilst eating my delicious chicken meal.

The food in this Nando not as good as the others Nando, always feel the chicken is so dry and not good flavour, run out of chicken often even this place sell only chicken 😶 - also it’s so dark inside and so tight between all the tables. In the hot summer day, this place like a sauna, no air condition - no air at all.

Love their peri peri sauces and chicken.. serving are very small must take sides with each meal, a bit expensive but worth to try.. warm and cozy ambience, but in summer unbearable to sit inside.

Girlfriend had to have it plain and said the chicken had no taste as its probably all in the sauce and my chicken was thick with sinue

Visited this Nando's many times, never had a bad experience. Food is always great, staff are always friendly and helpful. Can be on the busier side especially during peak hours, however never had to wait more than 30min for a table.

We came in during the evening on Thursday (1st June '23) and was greeted with lovely scenery within the restaurant. The food was lovely and very filling. The bathrooms are, however, quite disappointing. Overall I enjoyed our visit.

Always a good staple. Food is consistently good. The one thing I don't get about Aspects Park is how there is always a queue to be seated... even though there seems to be plenty of seating free. Clearly understaffed. My only gripe

The service and the waiting time was so pathetic. Waitresses ignoring you as you wait to be seated. Not happy with the service. Not going back to Nando’s Longwell Green

One of worst nandos i have been too. Very busy, no waiters hardly come near you, plus food was over done too. Never going to that nandos again.

As the title implies this is the worst meal I have had. I arrived on the 28th July and after waiting 20 minutes for a table due to the wait times at the arcade I sat down along with 2 friends. Expecting the same standard I have had every times at nandos, I was ready to eat some delicious chicken. What followed was pure failure on nandos part. I ordered my food at 6:47, with it not arriving until 7:32. That was for my food though. One of my friends got his 10 minutes before mine, and another got his 10 minutes after I did. This wasn’t the worst part though. The second I ate the food, it was colder than the cold drink I had ordered. At this point though I was so hungry I forced myself to eat it. The chicken was dryer than the skin of a chain smoker, the chips had the texture of mash potato and the garlic bread was just a stale biscuit. When the food for my friend arrived after mine thought his looked fresh out the oven. When it was over I asked for a refund but was told as the food had been eaten, the best she could do was a voucher which is better than nothing I suppose.

I’m from USA and we put closed sign up if we stop letting customers in. At this Nando’s location we waited 20 minutes on line before they let us know that the business isn’t taking anymore orders. That felt weird and disgraceful.

Served super cold and soggy burger after 2 hrs of wait , daughter slept and we are still here! Pathetic ! Zero stars...

Went with a friend at lunch time. It was reeeeeally quiet with just a few other customers there. The server asked if we'd been before and we said no. He said just scan the QR code to order or go to the bar, and offered no other info. Staff were very disinterested and didn't tell us where to get drinks or cutlery. We didn't really know how it worked and they failed to enlighten us. I dropped my cardigan on the floor and noticed how filthy it was (the floor, not the cardi). Not great. The food was nice though and came quickly.

Hard to find halal Nandos. The food is good and the service is ok. Sometimes it is too busy.

Absolutely horrendous service! Went this Saturday around 8.30ish 2 adults and 2 child. Naturally we knew will be busy so we were prepared to wait! There was a long queue but inside several tables were empty but hadn’t been cleared up! Anyway within 5 mins we see everyone leaving the queue as the door staff tell us they are not taking in anymore people. I question why that is as several tables are empty and it’s no where near closing time! He says that’s what has been instructed by his manager! We been going to this Nandos for a long time as it’s local to us and go probably once a month. And honestly the service has been going downhill since the last 3/4 months. They are obviously short staffed! And there could be only 2 reasons: 1. They are not able to recruit staff because of low minimum wage given the current cost of living climate I would never recommend this kind of job! 2. They are not recruiting staff on purpose and using the excuse of cost of high overheads and expenses. It’s probably both!

Food ok. Service not great typical Nandos.

Creatures of habit,You know what you are getting with Nandoes..we always go for mixed olives start and the full platter, with 4 sides. Reasonably healthy , food quality always consistent .

We were 12 of us including children. Our order was not on time because they kept loosing track.

Our first visit to nandos, lots of families and as a result, a lot of noise so probably not conducive for a quiet romantic night with your partner. Having said that, the food was good tasty. The service was OK but not sensational. Value for money, no. menus said double butterfly breast it was a very small chicken they came from.

Probably the best Nando's I've ever had!

Visited on friday evening, was fairly busy which was expected. Didn’t have to wait too long for a table (and they give you a text so you can have a drink in the pub next door while you wait). Service was a little slower but fine for us. Food is always good - you can’t go wrong with a nando’s. The tables by the door are quite cold though as the wind blows in, would be much more pleasant if there was a screen to block that, as when busy the door is constantly open. We’ve sat there a couple of times and had the same issue each time.

Food okay burger n wraps were finished at 7 rest was okay

come here 30th june, waited 25 minutes before asking staff for our glasses then another hour went by waiting for food before asking where it was by this time nando’s had actually closed

Order placed 15.03 . Wasn't overly busy. Tables allocated after us. Ate before us . So at 15.46 made enquiries on food and time waited . They said we were next brought out chicken livers chicken thighs alll freezing cold . Manager came over said give us 10 minutes to re cook fresh and she didn't know why cold . We did and again 2nd chicken thighs cold . 3rd time lucky thighs brought out along with rest of order now 16.10 . Butterfly chicken spicy rice chips . Rice could of been hot but really could not be bothered to complain again very disappointing father's day and staff not very helpful and duty manager I'm presuming as didn't introduce herself. Avoided any eye contact or any offer of conversation was not there she just took the 2nd plate and walked away She new they messed up once again . Very disappointing visit Almost £40 spent for just the 2 of us . If food was nice cost not a problem. But it wasn't and with no sorry or explanation very poor 🙄

Always a nice atmosphere. Food excellent. Plenty of chicken !! 😊

My experience at nandos was very positive. I ordered a chicken wrap and it was delicious. If you’re into spicy sauces, I recommend taking the Vusa XX Hot which does a decent job with being spicy. I loved that I could paid cashless and ordering through their website

Incredibly quick and tastier than usual