Based on 2.242 opinions finded in 4 websites
Based on 2.242 opinions finded in 4 websites
Nº 1497 in 2148 in Bristol, City of
Nº 30 of 37 Other european cuisines in Bristol, City of
Opinions
Unique dining experience in a historic Lido. Food contemporary Mediterranean/middle eastern. Very good. And even though it's "small plates" it's very substantial. Two per person is enough unless you are very hungry indeed.
Frank Flynn . 2024-11-10
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I have been here three times over the past couple of years, most recently today. Before today, I would have given 5 stars. People say the pool is cold and there are no sit-down facilities, which is true, but very evident from the pictures. This isn’t your standard spa and that it never pretends to be, and I prefer this more relaxed earthy set up. However, what has really diminished it for me is what feels like overbooking. All times I have been on fully booked days, but this time it was a lot busier, so I assume they’ve increased their maximum number of guests. It completely ruins the relaxed vibe when you can’t find a space anywhere! Additionally, staff are really super, lovely and welcoming, however no one reminds guests about the rules after the first check-in. Previously, everyone has kept to lane swimming and I’ve never experienced an issue. Today, many people were ignoring the lanes, swimming side by side and standing up in the middle of the pool. If this were a regular £6-a-go leisure centre, you’d have staff telling people to follow the rules, but no one around here. Food was amazing as usual. Overall, whenever I have had the opportunity for a bit of luxury in my life, Lido has always felt like the best place for it. However, after today’s experience, I wouldn’t say I’d never go back, but I am definitely on the hunt for somewhere else. Staff were impeccable and other guests were only acting the way they were being permitted to. From my perspective, it is management’s decisions and short staffing that stops Lido from being what it used to be.
Amelia S . 2024-11-09
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We had a massage and swim package which was truly wonderful. Such a beautiful place,. fantastic massage and friendly staff. We really enjoyed our day. My only negative would be to make sure you are told where to go after your massage (I wasn't and couldn't find the rest of my party for over 15 minutes). Also the showers, whilst wonderfully hot and powerful,.were fairly compact, I'm not sure how a larger person would manage, and also had no conditioner provided. These really as re minor picks though. The pool was just wonderful, the hot tub amazing, the whole place just fantastic. I can't wait to go back!
Natalie Quirk . 2024-11-01
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Went for the late swim and dine, felt like we were and inconvenience being there late l, they ran out of the starter I wanted and my main was cold. My friend had octopus to start with barely any octopus, I had a lamb kebab with tzatziki which was underwhelming. My friend lived her seafood stew and I had pork and mash for £28 which was cold and I had to send back. The waiter comped us the desert, coffee and bread which was kind but ultimately would have preferred an enjoyable evening for the price we paid
Elen M . 2024-11-01
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Have visited the Lido before. Previously found it really lovely and friendly. Thought it would be nice for my partner's special birthday, to celebrate in style. Instead, we found the atmosphere very tense, the servers very busy and no smiles or welcome when we arrived. I had hoped they would make a bit of a fuss of my partner, as a special birthday treat. The food was excellent, so compliments to the chef.
Sue Lee . 2024-10-30
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Fabulous place, super clean pool lovely hot tub, sauna and steam room and the food was excellent. Will definitely go again and highly recommend the Lido it’s a little gem
Lesley Davies . 2024-10-29
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Came here for a relaxing day with my friend. The facilities were quite busy. The Jacuzzi was very busy and took a while for any space to become available. I thought I could relax and lay down by the pool to read a book but there was nowhere to do that. The pool was quite cold and the sauna/steam room was also fairly busy. So we went for some snacks and a drink at the restaurant. Told to go and sit down and someone would come and take our order which took over 20 minutes. We had to go in and ask for someone to come out. Not great service. Probably would not return.
Natalie Mckean . 2024-10-25
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My wife and I visited the Bristol Lido on the 17th October, We had booked a stay in the Lido Town House, which was very disappointing, the bedding had a large brown stain,which made us feel uncomfortable, had a poor nights sleep due to noise from patrons leaving the restaurant in the evening, and members queuing up at 6.40 am to enter the pool, the bathroom facilities in the room we stayed in were inadequate for adults unless you were under 4 feet tall. The reception staff and bar staff were very friendly, My wife had spa treatments which were excellent. Overall i was very disappointing with the standard of the town house. The most disappointing part was, having paid the balance on arrival, when my wife went for her spa treatment there was a note on her booking saying we had not paid the balance, and was asked to pay again.
Russell Ord . 2024-10-23
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Went for a quick tea and cake. Lovely atmosphere. Very relaxed. Cakes were delicious. I am not a fan of banana flavour but the banana cupcake was divine! I would recommend.
F Sheerin . 2024-10-21
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Absolutely beautiful. A real treat, nice swim and spa with a beautiful meal and wine to follow. Couldn't have been a more complete evening, the staff were attentive and helpful, the service was timely.
Mick Skerrett . 2024-10-20
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I purchased the Swim & Dine option for myself as birthday treat. I chose the 10am swim with lunch at midday. I was shown around on arrival, facilities clean and especially enjoyed dipping between the sauna, pool and cold bucket. At 12 I made my way upstairs for lunch, the waiter had placed me at a lovely table with pool view. I opted for a main (guinea fowl) & dessert (chocolate tort), with padron peppers as a starter. The food came out with suitable time in between, with no rush but no long wait either. Presented beautifully and tasted amazing. The waiter, Gabrial was fantastic, attentive and he seemed genuinely interested if I was happy with the food. A great ambassador for the Lido. (Thank you!) I really enjoyed my relaxing morning at the Lido, and think I will make it a regular annual treat.
Efc101 . 2024-10-16
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Very nice place with great amenities (pool, steam room, sauna, jacuzzi). You won't have any problem finding a free shower, there are tons. Shower gel provided. Good quality food at the bar. Notes for those who take swimming seriously: The pool feels quite small, especially when 10 people suddenly feel like leaving the sauna and going for a swim. Lanes are not clearly delimited so swimmers freestyle (literally) and swim wherever they want. If you want to swim undisturbed, swim on the edges
G B . 2024-10-16
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We have eaten here many times but usually lunchtime. We booked an early evening table at 18.15. The restaurant was quiet but the pool was heaving. The staff were very welcoming and we enjoyed our meal (3 courses) a couple shred. The fisherman’s stew was delicious and my wife liked her pumpkin dish. Always have the raisin with Pedro Ziminez-yum. Service attentive and excellent and courses arrived piping hot without a wait. Bill took a while to come but the 12.5% service charge is warranted. Restaurant remained quiet throughout our visit (not surprising vis a vis the booking time). A friendly goodbye as we left.
twickers11 . 2024-10-15
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We have visited this restaurant, with a very unusual and attractive setting, many times. We had a table in the window with a good view of the lido. We wanted a light lunch so chose three starters and a side dish of potatoes. All the dishes were excellent, as was the service, we enjoyed our lunchtime visit.
LauraDaveJames . 2024-10-14
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Wonderful and a spot of sun was wonderful
Nicola Ablett . 2024-10-14
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Lovely meal, charming staff and an affordable indulgence as part of the swim and lunch package.
Ceri Davies . 2024-10-14
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Did a Swim and Lunch It was absolutely raining down but that totally added to the atmosphere Food was really amazing and fresh Definitely returning again
Sandra English . 2024-10-12
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Absolute pleasure to have coffee and a cake overlooking the pool. Reasonably priced too. Staff were friendly and efficient. Can’t fault the experience.
Martin Francis . 2024-10-11
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My daughter purchased a £100 voucher for a swim & dine birthday gift. We discovered that you have to book quite a few weeks in advance! I was very excited about going along with my son this evening. The girl on reception was very welcoming & helpful, giving a clear explanation about the facilities. - Unfortunately the Steam Room was closed due to maintenance The jacuzzi/hot tub was very busy with members’ but we were able to use the sauna. I found the pool very cold. Overall we both enjoyed our experience. We were early for our dining booking. The restaurant was very quiet with only two other diners’ Our order was taken. After nearly twenty minutes the waitress returned to our table to ask my son to confirm again his drink order!! We then waited fifty five minutes for our starters. - By this time my appetite had diminished. I hardly touched my main course! We decided to have our coffees at home & were ready to ask for our bill. - There was nobody on the restaurant floor. Hence, I went downstairs to the bar were the staff were standing together in jocular conversation On returning home I looked at the bill - it appears to me that we did not use all of our voucher dining allowance. - Nevertheless I was charged a service charge on my credit card. The evening was such a disappointment & I certainly would NOT recommend purchasing this experience as a gift.
ruth b . 2024-10-01
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In July, we booked a September couple's massage, swim and use of sauna/steam room/hot tub package. We were reticent after poor back-to-back experiences in the preceding year (once, our entire package was cancelled as they decided to renovate after we booked, and the second time it was cancelled with 24 hours notice due to illness). The latter bad experience was compounded by how hard it was to get our money back. Even though it was cancelled due to their staff shortage, at that time we received an email saying that the Lido were "sorry we had cancelled". The promised refund didn't arrive within the promised 5 working days, and I ended up spending two weeks chasing by phone for a refund, eventually receiving it when I called to say I was escalating it to my credit card company. Nevertheless, we thought we'd have one last attempt with a September booking. 24 hours before our booking, an email drifted in saying some of the facilities would be closed for repair which in itself was poor and continued the pattern, but we figured we'd go ahead with whatever remaining parts would be open and the massages. On the morning, we turned up and were given robes and towels and told to make use of the facilities, making sure we were in the treatment room by 09:35 for our 09:45 massages. On time, we were sat in a very chilly waiting room in our robes ready for our treatments when someone from reception turned up to say that they could not go ahead with our treatments because a staff member had called in sick. Bear in mind that at this point it's 09:40, just 5 mins before our treatment time, and the third aborted attempt at using the facilities. Having gotten nice and cold in the waiting room, we duly got changed and headed back to reception. On asking for a refund, I was again sent an email instantly expressing the Lido were sorry I had changed my plans, which is factually incorrect. Meanwhile, while one person at reception is looking at processing my cancellation, I get to hear the other receptionist talking to a masseuse who was clearly doing the other half of the couple's massage saying that I had cancelled the treatment. Again, factually incorrect and ignoring the fact they cancelled a couple's treatment with under 5 mins notice by the Lido. I explained that this wasn't the first time our visit had been cancelled, albeit this was a new low to wait until we're in robes in a freezing waiting room before telling us, and the email I had just received saying they were "sorry you have changed your plans" was factually incorrect when combined with their 24 hour cancellation policy to get a refund. I explained that last time this happened I spent weeks calling trying to get the promised refund to no avail until our credit card company was involved, and I wasn't comfortable leaving without the refund in writing given the erroneous email saying I had cancelled the booking with under 24 hours notice. This resulted in a short two sentence email being sent to say I would receive an email in 2 - 5 days. Who knows if this time I will? History would suggest I'll be back chasing them again through October trying to get it! I get that illnesses and issues crop up, but it seems absurd now that three times in a row our visit has been cancelled. Either we're playing with extremely long unlucky odds at such repeated poor service, or we're a representative sample of how many appointments are wasted and don't go ahead. Today's was particularly insulting, having let us waste our time and effort heading in, getting cold and sitting in the waiting room to then cancel. Maybe the management team will just chalk us up to be statistically anomalies and claim each cancellation was an independently unfortunate event, but I'd caution other potential customers that we've had three such poor experiences and it seems beyond unlikely that we're the only patrons that do. In the meantime, I'll hold my trust that - this time at least - the refund will come through, and if not I'll again be having to use my credit card company to ensure a refund.
Paul . 2024-09-29
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Mixed feelings but overall as a vegan on the dinner and swim £50 package I felt very short changed. First off the lido pool is nice enough but was pretty cool the day we visited. Nobody stayed in it long. The other small spa facilities were rather busy, especially the jaquzzi. There was a queue at one point! For what's supposed to be an exclusive experience we felt we had to move on more quickly than we wanted to from all the 'spa' facilities. We were very squished in the tiny steam room! I had also not realised there is nowhere to relax or read, so you end up getting changed as there's nowhere to sit inside or out bar 2 benches everyone uses to put their towels when not in the pool/steam/sauna. In terms of the £50 dinner package the 2-course menu for vegans is very limited with no protein and amounts to a maximum of £25 of food based on menu prices. The only dessert option is a scoop of sorbet (at £6 if you opt to add it to have a 3-course). Our starter consisted of 4 small stalks of broccoli on some tahini and 3/4 chickpeas. Other non-vegan starters served looked far more substantial. I had the vegan mezze for main which was okay but nothing special and didn't feel very coordinated with lots of random items included and I don't think the humous was homemade. We took a look at the meat version of the menu - main courses cost £26-29 plus another course costing between £9-14 was included in the same package.... Until the vegan/veggie menu improves, those not eating meat will feel very short changed! Such a shame in a progressive city like Bristol. With a couple of soft drinks and some olives our bill came to £125 plus tip. The week before I had been to Hatherley Spa in Cheltenham which in my view had far better food and less crowded facilities.
Sam Taylor-Elliott . 2024-09-22
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Me and my daughter came for a spa day , we had use of the pool, the sauna and hot tub. We had treatments , massage and facials. The facilities were fantastic and we had a beautiful mum & daughter day , highly recommend
Eileen Elliott . 2024-09-21
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We highly recommend the tapas if you are vegetarian.
Wesley DeRish . 2024-09-19
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Good place to have a swim and lunch by pool side lots of history
Richard Shipsey . 2024-09-15
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Quirky pool/sauna/steam room that feels like it has time warped from 1920s China. Lovely pool, great changing facilities - like being in someone's house - and then fab tapas and wine with charming service throughout. Swim & Tapas is a great way to do it.
Ben Tomkins . 2024-09-09
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This was my third and most certainly final time visiting the Bristol lido. The service we received while trying to get food was extremely poor. The pool and facilities are incredibly overcrowded and it has the feeling that the members don't want non members there I also had a massage which was the worst I have ever encountered. From the mood set by the therapist to the pressure and overall experience. I had to stretch and foam roll after as my muscles were so tight.
Matthew O’Brien . 2024-09-09
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Just gorgeous all round it was a birthday gift from my daughter ❤️ swim first and then dine delish!
Frankie Lawson . 2024-09-08
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We love this place, and keep returning (which for us is a BIG deal). Spa restaurants usually have a bad rep, but this one is the anomaly. It is incredible every single time. Breakfast is amazing value for money, the portions and flavours are all spot on. Lunch after using the spa is such a special experience, with a beautiful menu to match.
Alexandra Boobyer . 2024-09-07
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Had the most amazing Classical Massage from Dani recently. I was amazed at how thorough she was and it definitely helped my lower back. All 3 masseuses were amazing at accommodating us after arriving late due to heavy traffic. The lido itself is beautiful in sunset and the message rooms are well equipped. They offer complimentary teas afterwards in a nice, relaxing room. Showers are equipped with everything you need and the complimentary towel and bathrobe make it so you don't need to bring anything to your appointment, just your aching back. Definitely would go again and enjoy the pool a little bit!
Renata Hanko . 2024-09-06
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Had a massage by Talia and she was amazing. Very friendly and made sure I was happy throughout.
Faith Loney . 2024-09-04
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The lido is a beautiful spot for a meal any time of the day but especially for an evening poolside drink and nibble. The food is always delicious, but unfortunately on more than one occasion in the upstairs restaurant, the wait for food to arrive has been far too long. The staff were friendly and professional but didn’t really check-in with us, and it was difficult to catch their attention. This time, I did point out the unacceptable delay, the staff were lovely and apologetic , but didn’t attempt to make it up (e.g with some table bread!). We’ll of course be back to the lido bar because it’s one of the best spots in the city, but unfortunately will be giving the restaurant a miss in the future.
Katie F . 2024-09-04
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You certainly have won't be hurried out of here... Service extremely slow and lackadaisical, and definitely not worth the 12.5% service charge. Meals arrived with big gaps so that half our group had virtually finished by the time others were starting. Food mixed - some plates were delicious, others nondescript and certainly not worth £26-£28. Maybe visible management might help. The staff seemed keener on chatting to each other than serving us, and even taking payment for our (overpriced!) meal took further 15 minutes after they'd brought us the bill. It was a great shame because the restaurant has a fab, quirky setting and has lots of potential. ☹️
Jay . 2024-09-02
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We visited the Lido as we were gifted a voucher for a spa and massage. While there is nothing fundamentally wrong with the lido itself, I struggle to see its appeal to anyone who knows anything about spa treatments. First, there is nowhere to properly cool down after the sauna or hot tub. The bucket shower doesn't do the trick. They could really add 2 ice barrels in that corner. Second, once you have had a few rounds of sauna, there is nowhere to lounge and recover, and there are no racks or hooks to put your glasses or towel so everything gets dumped on a bench. Third, the massages are alright for the general population, but you can get a much better deal somewhere else. The floors were suspiciously unclean in some areas, and the pool tiles slimy. They really need a cleaner to keep things tidy all day. We had a cake and tea at the restaurant which was alright. Overall, I think it was not a very good value for money. It seems like an expensive infrastructure to upkeep and doesn't feel very inviting.
Clemence C. . 2024-09-02
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Way beyond what you expect, unless you've been before of course. If you haven't, just go, you'll not regret it.
Paul Grasby . 2024-08-31
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This was a present off our daughter for my husband. We had previously seen this on tv. We had a lovely two hours there. If you walked down the street you would never know it was ther. What a lovely experience. We are so glad that we went. This definitely is a must to do.
auditt10 . 2024-08-31
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Booked a table for two for our anniversary. The Lido is a special place, and we were so glad that we were able to experience it. Nice atmosphere, friendly staff, and the food was good but not sure that it warrants a Michelin star. Go there just to be somewhere truly unique. It was a special evening.
DinerD . 2024-08-30
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Such a delightful place! Divine lunch of small plates, lovely staff and such a great setting. Will definitely return, many thanks!
Charlie graham . 2024-08-28
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Nice swimming pool, but if you want a meal or a cup of coffee, it’s not worth the wait.
Mark Newman . 2024-08-28
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Very nice place, nice atmosphere
Agnieszka Lompies . 2024-08-28
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First time swimming in the pool. Great experience, water cold but refreshing. Also used the hot tub, steam room and sauna. Deal included a two course lunch, excellent food. Definitely will return with my own towel!!
Nigel Halliday . 2024-08-27
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Bristol Lido is the perfect inner city place to come for some chill time. The Pool, the sauna, the steam room & the hot tub are all great places to unwind and relax. The treatments are also exceptional, and the bar / restaurant serves exceptional food and drink. It's just superb.
Ricky Williams . 2024-08-27
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We went for the swim and dinner papckage (it was gifted to us as a wedding present) and I have to say I was disappointed. The swimming pool is absolutely freezing so the hot tub and sauna were consistently overcrowded - not enjoyable. There was also a lack of seating around the poolside (without going through to the bar / restaurant) which I found odd. £5 for robe hire also seemed steep. The dinner was questionable, I had the crab orzo as a starter which was nice but some of the lamb in the main course was still raw, so I left it. I told the waitress when she came to take away the plates, and she told me 'that's how we cook it here' and that 'I should've asked for it to be cooked longer' but at no point during the meal did anyone ask us if our food was OK. I noticed several times that the staff were having conversations amongst themselves and some were on their phones, clearly not interested. We also had to ask for more drinks, their 12.5% service charge is absolutely not deserved.
Alice L . 2024-08-27
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Great menu for Vegitarians. Meat eaters too. Enjoyed an absolutely delicious meal today with family. Great ambiance & view over the pool. Lovely friendly & knowledgeable service. Cant wait to come again. Need to swim & sray at the hotel too. What a historic place. Loved it!
Bizzie Liscoe . 2024-08-26
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My friend and I visited the lido and stopped at the Townhouse and thought it was great. Staff were so nice, the atmosphere was so relaxed. Just loved it and will definitely come back.
Sarah Oakey . 2024-08-17
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Wow what a brilliant place to stay. Loved everything about Bristol Lido. The location, the vibe, the decor, the service. We stayed in Room 4, really impressive! We will definitely make this our first choice to stay when visiting Bristol next.
Dominic Farr . 2024-08-11
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Poor service on our visit last week for a graduation lunch. Left us standing at the door for 10 mins, waiting staff were impersonal and slowww. Food was generally good but again several dishes on the menu weren’t available. Not what a Michelin starred restaurant should be delivering.
Gillian Boden . 2024-08-08
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It's a nice swimming pool with not too much chlorine in it... was able to enjoy without goggles, look underwater... , a great Finnish sauna, a nice jacuzzi, and a Turkish sauna. A beautiful, clean environment. And a nice little place to sit down on the side and have some tasty fresh food. I had a lovely time here with my partner, and she absolutely loves it.
Tine G . 2024-08-05
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Lovely place for a swim outdoors, use of jacuzzi, steam room and sauna is all included. Clean, and well thought out. Food is only tapas/antipasti style, so small portions for high prices but lovely all the same. I very much recommend having a drink on the tables by the pool.
Laura Tottle . 2024-08-03
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Me and my girlfriend visited the Lido during our lunch break to try the tapas proposed on the bar menu. The place is very charming, relaxing and cosy for a casual outing on a summery day in Bristol. The food was absolutely delicious! All of it! We tried every tapas and were not disappointed. One negative point on the service which was not particularly swift, but it seems, alas, to be a recurring problem with british hospitality establishments.
Pierre B. . 2024-08-02
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Rather an odd service from the Lido. Our table was upstairs for lunch and we just ordered a main course, thinking that we would only have time for 2 courses and opting to have dessert instead of starter. Half a hour passed and no food. We were told that it would not be long. 15 minutes later, we still had no food. At this point the waiter said that because we had not ordered starters we had been put at the back of the queue behind those tables that did order starters. This did indeed seem true as other tables around us had received starters and mains by this time. Eventually the food arrived and it was good …. But by that time we could not stay for dessert. So, no complaints about the food but way too long to get served and it seems an odd way to run a restaurant. If you order a main only, why have to wait for the amount of time that it might have taken if you’d had a starter? Oh, and in general the waiting staff whilst not actually rude, appeared not to care very much whether people were happy or not.
George Wych . 2024-07-28
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I didn't want to leave! Loved it. Dinner was very expensive. Good wines are available. As a treat, we enjoyed every moment. Not a weekly thing sadly at those prices. Well worth a visit.
Ben Saunders . 2024-07-21
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When I was asked about the level of pressure, I said strong. However, it was not strong at all!! Very disappointing :(
Amal Eltarzi . 2024-07-15
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This was an experience....unique setting with outstanding food and service. Felt like a mini holiday lunching by the pool!
Peter Beeby . 2024-07-12
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Swam here and had some lunch for a relaxed day. Everything was so relaxed and it all went smoothly. Absolutely loved the food and the proportions were just right. The view upstairs in the restaurant is so lovely during the day when its bright and sunny. Staff were also very friendly.
Aleina Allen . 2024-07-10
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Amazing place. Recommended by a friend who had been there last week.
Daniel Behrend . 2024-07-09
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First time coming here for a swim and massage package as it was a gift from my friends. The restaurant was right next to the pool which I felt a bit weird as people are just watching you swim whilst they're enjoying their food. However the pool was nice and clean, it did get busy on and off so you have to keep an eye out on when to have a swim as it can get quite busy. The hot tub was quite spacious and large, along with the sauna. The steam room probably fits about 6 people, seemed a bit small compared to the sauna. The massage was the cherry on top for sure! My masseuse was very welcoming and explained everything. It was so comfortable I think I almost drifted off to sleep twice! After the massage there was a chill out room to relax and unwind where you can have some green tea/ water which I thought was a very nice touch. Would definitely recommend as a package as just the swim/ spa section didn't seem worth the price.
Joanne Tse . 2024-07-09
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We had a superb lunch out following my partner's swim and massage in the venue. The space is light and looks out over the pool, which is a beautiful space. The staff were friendly and relaxed. The food was excellent, the charcoal-grilled lamb we had was exceptional cooking. That said, everything we ordered was really good. It's not super cheap, but we didn't feel short-changed.
Tim Crutchley . 2024-07-06
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Mammys bitter chocolate cake makes me come
T NULL . 2024-07-06
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We visited for a 2 hour guest swim, rather than for the restaurant. At £25 for the 2 hours, this is not your typical lido, more like a spa or exclusive health club. Wonderful service in the reception upon arrival, with a mini tour of the facilities, which includes steam room, sauna and jacuzzi in the entry price. The pool is 24m and very gently heated (around 21° when we visited). Free lockers available in the reception and you can take your own towels (towel hire is available). The individual changing cubicles (poolside traditional or indoor) are fab and come with your own individual shower + blissful body wash and shampoo. Getting into the raised level pool is quite slippy and I recommend taking sliders for walking around. Boudoir post-swim facilities for make-up & hair are a bonus, as is the view of the pool from the first floor balcony. Went for a post- swim cocktail at the bar which was lush. We'll be back - what a super, unique experience 💕
Anya Chapman . 2024-07-06
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Freezing cold. Left after 20 minutes.
Mia Baker . 2024-06-30
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I don’t often write reviews but wanted to shout out the amazing restaurant staff for being so accommodating yesterday. My friend and I went for the swim and lunch package, and the pool and spa facilities were gorgeous as always. I booked online and added a note about my friend’s food intolerances, and the team handled this brilliantly - marking up the menu beforehand with dishes that were gluten and dairy free (or could be adapted to suit her). Our waitress (reddish hair, lovely flicked eyeliner) was so friendly and attentive, and when I had an issue with my starter she was really kind about it and brought out a replacement. I don’t like sending food back and find it a bit anxiety-inducing so only do it if I really have to, but she was very understanding and put me at ease. I should add that I’ve eaten here loads of times and the food is always incredible, so don’t let this put you off. Restaurant chefs are cooking so many dishes on a daily basis, so even the best ones aren’t going to be perfect 100% of the time! The rest of the meal was delicious - my hake was perfectly cooked and I’m glad I kept some bread to mop up the chilli butter at the end. I also highly recommend the vinho verde, which is so refreshing and goes beautifully with fish. Thank you for looking after us, it was a lovely day out :)
Claire M . 2024-06-28
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Amazing restaurant and place went there to celebrate birthday it was so nice and beautiful. The food was super delicious.
Meshaal S . 2024-06-25
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Had an amazing time doing the £50 Dine and Swim deal (we had one £50 bday voucher to use as well), service was really quick and food was incredible - the two hours before we rotated between sauna, steam, hot tub and pool (we brought our own towels and found we didnt need a robe to hire as it was quite mild outside). The pool was a little chilly but lovely once you were in and swimming lengths. There were also hair dryers and straighteners upstairs for use which was handy to quickly dry my hair before going to dinner - would definitely come again!
jess . 2024-06-19
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What a beautiful oasis in the centre of Bristol! We stayed in the lido townhouse (which is opposite the lido pool) for one night and we had a wonderful time. All the staff were friendly and helpful, the room was beautifully decorated and clean and the bed is very comfortable, the lido toiletries are also lovely :) and the towels and robe were really good quality. We got to use the pool and spa facilities for free as we were staying on a Monday. We really wished we could stay longer as we had such an amazing time! Thank you for such a wonderful experience :)
Megan Williams . 2024-06-19
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beautiful place for a relaxing swim
annabel macken . 2024-06-19
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Decent food. Staff friendly for the most part, with the exception of our server to whom we seemed to be a huge inconvenience. Incredibly busy, unacceptably long wait times.
Katy G . 2024-06-16
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Quite a few large clowns - mostly men - practicing their Olympic lane swimming with little regard for other pool users. Otherwise a chill spot and big props to the kitchen and staff !
Robert Pope . 2024-06-14
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Great place, breakfast good, service a bit slow but friendly.
Peter Dallyn . 2024-06-06
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What an amazing three days at the Bristol Lido. We stayed at the Lido Townhouse. A townhouse with luxurious contemporary ensuite room with wonderful fluffy robes and towels. We felt very spoilt as the fantastic lido team looked after us as if we were royalty. Georgia, Alison, Ruby and Tashi to name a few, thank you so much. We swam before breakfast in a heated outdoor pool and hot tub before having coffee in our robes. After changing we had breakfast by the pool. It was such a superb breakfast menu. We walked to Clifton suspension bridge as it was close by. The evening Tapas dinner menu was very exciting and tasty on the first night but we went into the main restaurant upstairs for our anniversary the second next night and that expansive menu made it hard to choose from but we did ... It is hard to park in the area but the lido staff provided us with parking permits and that made it easier. We cannot wait to return. Thank you to everyone who works there and looked after us so well.
Susie Y . 2024-06-04
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Really disappointed with my visit today. The service was terrible, we waited 30 minutes and was not even offered drinks. My husband had to ask a waiter to take our order. The food was ok but not outstanding as it has been in previous visits. They also automated added services to the bill which is poor especially given the service received. Don’t think I’ll be returning.
Claire547 . 2024-06-01
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Lovely, lovely birthday treat. Loved the pool, spa and general facilities including small extras like hairdryers and straighteners. Food was generous and tasty. Only negative was the cheese board was far too strong with too much sheep/goat influence which is not for everyone. Would recommend for the atmosphere and experience.
kelly lycett . 2024-05-30
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Food was phenomenal. I had the bomba rice dish with monkfish clams and prawns, similar to paella but creamier. I also had chocolate mousse which was incredible quality. The service was great and the atmosphere was chilled at 9pm. The dine and swim package was worth it
Cally wood . 2024-05-28
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Had a wonderful time last night at the fish supper event partnered with the conscious food company held in the restaurant at the lido. The freshest, beautifully cooked seafood cooked in ways I had not experienced before. Good value for the amount and quality of food. Sat at long tables with others so really interesting to talk to different people, a great atmosphere. The staff all worked really hard to ensure that the evening was a success which must not have been easy with everything coming out to tables all at the same time. Brilliant night- thankyou
Emma Loveland . 2024-05-16
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We attended the lido today to use the pool and have lunch. We found the reception staff to be very helpful and welcoming. The pool, sauna, steam room and jacuzzi were well maintained. Although the areas were busy we didn’t feel they were overcrowded . The restaurant staff were attentive and very helpful. We really enjoyed the tapas which were inventive and delicious and had lots of vegetarian options . Both Clifton village with its independent shops and the suspension bridge are within walking distance.
Delyth G . 2024-05-15
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Outstanding customer service as always! Spoke to the wonderful Oona about booking in a swim and dine package and a couple of massages. Oona went above and beyond to support with our requests and was so lovely to speak to over the phone. Absolute gem - Thank you so much. Can’t wait to visit again.
Daisy Kellow . 2024-05-15
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Dinner tonight to celebrate some good news and always used to be able to rely on restaurant both for its setting and lovely food. So disappointed tonight. Tasteless starters - the scallops are a stalwart of the menu but blackened and burnt butter sauce. My slow cooked lamb was tough and took a lot of sawing to get it off the bone. It arrived cold, dried up, with 3 half new potatoes, a few peas and a dribble of sauce. Just not up to restaurant standard. Waiters weren’t to be seen so had to go up to find them to get salt and pepper. What has gone wrong in the kitchen?
Caro . 2024-05-14
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Lovely atmosphere and food. Great service from Joe who was really helpful by talking us through the menu and his recommendations.
Angharad Biggs . 2024-05-13
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The view sat around the poolside is gorgeous, with the inviting outdoor pool, lovely seating areas & pretty outdoor changing rooms; you can not help but love this place! However, the service did not match the price tag of the poolside menu, (small plates) & during our lunch we had 4 different servers. It was a hot day, the restaurant was packed & the staff seemed overwhelmed with the amount of tables booked; but this does not excuse being courteous, friendly & attentive, which we did not receive. The food is good, varied & fairly seasonal. The flavors are balanced & seasoned well. Stand out dishes - Roasted Beetroot, Hummus & Albondigas, which were divine! The wine list is good, however as in all restaurants, overpriced! I feel service let down the lunch we had, & priced at just shy of £120 for lunch, the Lido really need to improve to gain better reviews.
vics40 . 2024-05-12
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Excellent facial with Tamika, left feeling very relaxed. Changing rooms are a little small but all facilities were clean and it's beautifully decorated.
Red Rhi . 2024-05-07
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Booked the couples massage+swim followed by a tapas lunch. Everything was faultless and we really enjoyed the time had. Food was great and exactly what we needed for an early lunch.
Joe B . 2024-05-06
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Went for swim and dine package with my friend! Have been once before. Members are rude to people they know aren’t and make it clear they are put out you’re there ! The changing rooms were also really dirty with toilet roll over the floor and hair. The receptionist that showed us round was lovely and food was nice !
Stephanie Boyd-Williams . 2024-05-06
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Had the dine package but only one hot tub and a small steam room so not much room, just got the feeling the 'regulars' aren't overly happy with other people sharing their space but we just ignored them and got on with it! Changing rooms - bring flip flops... Food was lovely but service so slow... they forgot my glass of wine and it took nearly 20 minutes to bring it up, the starters arrived fairly quickly but the mains were over an hour later and the restaurant was only a third full... side dish arrived as we were finishing the main... Service was without personality or care, not bad at all but just didn't have the wow factor you'd expect paying those sort of prices
Dorset14 . 2024-05-04
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Loved your menu. Decided I like ice wine thanks to your server. . Happened to let us stay a little late but we enjoyed our dining experience so much ! Thank you
Rita Thompson . 2024-04-29
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Lido has a unique setting, overlooking an outdoor (heated) swimming pool. The staff could not be nicer, more helpful, more professional. Very nice, eclectic food and a great wine list. The whole experience is delightful and, despite the popularity of the place, they could not make you feel more at home.
A6954IGjonathanm . 2024-04-28
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We had lunch in the cafe after a wonderful spa treatment. Great range of veggie food as well as meat options. We had a selection of small plates and all were delicious. Serving staff attentive and helpful. Really enjoyed.
lynne D . 2024-04-27
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Ross, the Reception Manager is a delight.
Chloe de Renzy-Martin . 2024-04-22
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A fantastic place to swim and relax. Sauna, Hot Tub and Steam Room were great. Staff were very accommodating. Breakfast is also great, I would recommend the Pork Chop Bacon and Eggs.
Ruben Moler . 2024-04-21
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The member of staff looking after us was great. We ordered two sea bream on the bone but there was a lot of bones and skin and not much flesh - 2oz is probably me being generous once you sorted out all the inedible bits. There was clam shell mixed in with sauce which I cracked my tooth on- ouch. The sauce was quite gelatinous and on the cool side which made it rather unpalatable . The potato side dish was hot and delicious - we should have just ordered more of that. My requested extra Strong coffee at the end of lunch tasted burnt and may have been reheated! I drink a lot of good coffee and this was seriously thumbs down. Couldn’t bring myself to tell the lovely waiter however… When I go out and eat- I want to eat better than I could create at home- I could definitely show the kitchen how to improve basic principles - i.e. order some decent fish to start with.
Sarah Gough. . 2024-04-21
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We sat in the poolside indoor bar area and shared a few small plates. Delightful staff, super food, great drinks choices, fantastic location, and atmosphere. Love it ❤️
Sanjit Chudha . 2024-04-14
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The experience was Amazing! 10/10 food with a lot of flavor! We definetly come back. Thanks
Jorge Contreras . 2024-04-12
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I took a Swim package for my friend's birthday, and we were not disappointed with their swim package, which included a steam room, sauna, swimming, and Jacuzzi. We loved it very much. During the time at the SPA, you could use showers that had shower gel and shampoo. There was some small room to get change and a room to dry afterward to dry your hair - a hair dryer and straightener were available. After swimming, we went for dinner, and we ordered asparagus and scallops to start with, which were excellent. For the main course, we ordered beans with rabbit and monkfish with seafood. However, the main dishes lacked seasoning or flavoring. Almost there was no flavor, which was very disappointing for the prices on the menu ( although we didn’t pay for it as part of the package). If I were going to return it just for dinner, for the menu price we saw, I wouldn’t come back. Sorry.
asiczek2 . 2024-04-07
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Amazing, lovely, super. The swim dine experience was simply incredible. We felt so relaxed, happy and spoilt. The staff were lovely, the pool was not crowded, the restaurant and food, incredibly good. We didn't want to leave. Can't wait to revisit next time we are in town. Thank you.
Chris Bates . 2024-03-31
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A Gift for Birthday Swim/lunch voucher. Very lovely experience and nice clean facilities. Receptionist was exceptionally friendly and welcoming explaining all the different areas eg sauce, steam room, hot tub and changing facilities. We had a relaxing morning enjoying this and swimming. Lunch was delicious, gorgeous food and a nice view over the pool. Discretionary 12.5% is added to the whole bill despite it being a gift voucher. It definitely doesn’t feel like discretionary, rather forced I felt!
Sian S . 2024-03-31
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Amazing idea to sit next to the pool to eat beautiful tapas served by very friendly and attentive staff. Highly recommended
matthew rimmer . 2024-03-24
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This little oasis in a hidden street is wonderful. I wish I lived in Bristol. We had lunch downstairs inside . So eating lots of healthy food watching people swimming away outside! The vegetable dishes especially the beetroot and carrot dishes were delicious. I guess you need to book but luckily we went early and got in.
loulou089 . 2024-03-24
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Great treat hidden in clifton pool steam and good food 👌
spoc spoc . 2024-03-19
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Booked a swim & massage package. The pool was a touch chilly when I entered, but after a length or two, I was fine. The hot stone massage was amazing, I can't recommend it highly enough. There was a little noise from downstairs, which made it a little less relaxing but didn't take away from the massage itself. I didn't use the cafe or restaurant during my visit but it looked busy!
Becky Gifford . 2024-03-17
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It is a very cozy and warm place and a great location for dinner. We were 10 people at the table, and the space was very tight. Tables feel small, and you bumping elbows with people on either side. Very limited menu, and nothing jumped out at me. I had the venison, which, in my opinion, was not cooked properly. The center was still cold, which left the meat a bit chewy.
Mark Rossouw . 2024-03-14
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Amazing facilities, friendly staff, lovely food and a relaxing atmosphere. This was my first time here and I’ll certainly be back again!
M R . 2024-03-13
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My partner and I came on Saturday evening for my birthday, the whole experience was amazing from swimming, hot tub, jacuzzi and sauna spotlessly clean throughout, staff very friendly. We then went to eat and again the service by the staff was amazing, food outstanding, we were so pleased we went for the evening, swimming with the night sky was a great experience. The whole package excellent for the price.
Jane Churchley . 2024-03-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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