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4.8

Based on 1.994 opinions finded in 2 websites

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Nº 220 in 2148 in Bristol, City of

Nº 9 of 62 American in Bristol, City of

CUSTOMERS TALK ABOUT DISHES WITH..honeyfilletsteaksmeatporkpizzabuttercoolcookedmusttunasteakribeyebeautifulbellygarlic

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We had a lunch at the restaurant, a lovely time with tasty food, perfect service and great atmosphere. Tom explained everything about the hot stone dining which we felt it was a great experience. I really liked the music and enviroment. All course came in time and we didn't feel rushed at all like few reviews mention that. Everyone liked the steaks, sides, butters and sauces, pizza was delicious too. We liked the starters but only the "bread and butter" combo was a bit underwhelming because the butters were hard but the bread was cold and dry, if the bread is warm it would be much better as it would melt on it. But it is maybe my personal preference so no fault. We will be back! Thank you.

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Bettina Kohan . 2024-11-04

MORE AT Google

My daughter chose this place for her birthday, I really enjoyed the steaks , great services , loved every bit of it , would definitely visit again

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Gary Brown . 2024-11-04

MORE AT Google

The most lovely atmosphere, friendly skilled staff and delicious food and drink.

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Alan Heard . 2024-11-03

MORE AT Google

Incredible food and service here! Having the butters and dipping sauces made it so much more special. We were sat near the door which was open to air out the smoke so we got a bit cold but not a problem.

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india timmermans . 2024-11-01

MORE AT Google

Fantastic experience at Mugshot! Excellent service, delicious food, and amazing drinks. Highly recommend!

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Fauzia Noor . 2024-10-30

MORE AT Google

We had a lovely evening at Mugshot fun experience, a big shout out to Adam he was amazing and went above and beyond our expectations!

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Jack Williams . 2024-10-25

MORE AT Google

Incredibly cozy place with lots of history and atmosphere. Heavenly taste experience and pleasant service. Highly recommended

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John Arne Sæther . 2024-10-16

MORE AT Google

Very different but very nice enjoyed the experience will have to go back for evening meal

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Steven Rossiter . 2024-10-16

MORE AT Google

First time at mugshot and sadly it will be the last. Overpriced steak which wasn’t great quality, watery sauce and waiter rushed us from the get go “you have until 8:30” while we were having starters then took ages to bring the hot rock and then proceeded to tell us he managed to get us another 10 minutes. Pizza was ok. No time for dessert apparently as waiter said shall I get the bill.

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Kathryn Martin . 2024-10-13

MORE AT Google

This restaurant is very beautifully decorated, excellent food and service and a wonderful bar. The theme is 1920's American prohibition style in a very high end approach. We had the pork belly bites and they were amazing. The filet for dinner with the mushroom dipping sauce. That mushroom sauce was so good I asked the server for the recipe and I will be making it very soon! The steak quality was top-notch. If excellent quality food in a unique and upscale dining room is what you are in the mood for - this is your place!

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Natalie Simkins . 2024-10-02

MORE AT Google

Good experience when comes to cook on hot stone ,presentation was nice as well as restaurant but unfortunately meat was without flavour and bland . For the cost of meal you pay more for experience than quality.

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Juraj Suhajda . 2024-09-15

MORE AT Google

Lovely experience. Great food and friendly hosts.

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Suzanne Vanderpoll . 2024-09-15

MORE AT Google

Fantastic night out with friends at Mugshot, great service from arrival and leaving, Tom, our waiter was just brilliant, attentive and fun which helped make the evening even more enjoyable. Steaks were divine too and a fun dining experience. We’ll be back

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Adrian B . 2024-09-07

MORE AT TripAdvisor

I took a large group here based on the great reviews but left disappointed. Overall nice atmosphere and the hot some element was a fun addition however some of the food and particularly the service fell short for me. Spending almost £650 we tried a lot of the menu, starters were ok, variety of steak sauces and butters were fun although mixed review of the steaks as some came out very cooked, sides were good. Desserts weren’t great, I couldn’t eat the Oreo cheesecake and many others left theirs also. My steak arrived and I took it off as instructed with the waiter next to me, I cut into it I said it was already cooked to what I would consider at least medium rare and didn’t need cooking on the stone, I was quite rudely told by our waiter it wasn’t it was blue. I should say most of the party had blue steaks and cooked on the stone as normal 3/9 were like mine, as I was hosting I felt bad for my 2 other guests but like I couldn’t say anything further without a scene, which I didn’t want. I actually left most of mine, it was asked if it should be boxed but said no. Generally our waiter seemed very miserable and it impacted our experience which is a shame, I felt like an inconvenience.

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Emily C . 2024-09-05

MORE AT TripAdvisor

First time at Mugshot yesterday evening, wow what an experience, situated in the Centre of Nightlife on St Nics street, a tiny walk from Baldwin street, Bristol Bridge end, we actually walked along the harbor from Queens Square, passed by where the old Glassboat used to be, is now the Gin House?, crossed the road, climbed the steps , the crown directly opposite looked busy, we turned left and literally there it was on the right, The management managed to squeeze us in as there was a problem with our booking, but it was quickly resolved. Many thanks to Luke for sorting it. The starters were amazing, we had bruschetta and pork belly, the staff were on it and extremely friendly and helpful, especially Tommy, we had a Japanese beer and a spiced rum, which was provided with a non regular cola, very nice actually. The whole place was buzzing with activity, waiters bringing out food and taking orders, The main came out, we shared the Chateau Briand, it was clearly explained, by Tom, exactly what we had to do, out came the hot plate, the fillet was blue, literally seared and cut into slices, you then have to cut bite sized chunks and choose one of the available butters, we had 4 different ones, 1 of each, The meat was good, the experience was good, the customer service was good, the sauces were divine, the thick cut chips were good, all power to mugshot, they are 'Getting it Right' Will defo consider eating there again, many thanks

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Simply A Ball . 2024-09-01

MORE AT Google

Absolutely flawless! If you want a banging steak with all the extras this is for you. Service was impeccable, food was wonderful and the restaurant had bags of character.

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Emily T . 2024-09-01

MORE AT TripAdvisor

The idea is ok, place nice and steak was tasty. Was a bit disappointed by the service, chap was nice but we had a spell of not being able to eat our steak while we waited for a new hot stone. Chips went cold and just felt it was a bit silly that we couldn't eat the steak while we waited for the stone refresh. Bit too meh for the cost. Pork belly bites were very good though.

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Daniel Brain . 2024-08-31

MORE AT Google

Gorgeous place. Amazing service. Stunning food. We cannot recommend this place enough. Everything in it, and about it, was way above what we expected.

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Katie D . 2024-08-31

MORE AT TripAdvisor

Has to be up there as one of the most amazing restaurants we’ve eaten in. Visited last night… Harvey, our waiter was superb (as were all others who we spoke with) Nothing was too much trouble, the service was impeccable and Harvey took time to explain the menu to us as well as check everything was ok with us on a regular basis. I have no words for the steak other than it was fantastic, probably the best steak I have ever eaten. The butters that come with the steak complement wonderfully and I’d recommend the honey butter! If you're thinking of booking this restaurant, do it, I’m confident you will not be disappointed.. its our first time staying in Bristol and couldn’t have wished for a better meal, We now hope that the Massive Attack gig were here for matches up 🤞 Thank you mugshot for a great experience and meal ❤️

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Andy W . 2024-08-25

MORE AT TripAdvisor

Has to be up there as one of the most amazing restaurant we’ve eaten in. Visited last night and Harvey, our waiter was superb (as were all others who we spoke with) Nothing was too much trouble, the service was impeccable and Harvey took time to explain the menu to us as well as check everything was ok with us on a regular basis. I have no words for the steak other than it was fantastic, probably the best steak I have ever eaten. The butters that come with the steak complement wonderfully and I’d recommend the honey butter! If you're thinking of booking this restaurant, do it, I’m confident you will not be disappointed.. its our first time staying in Bristol and couldn’t have wished for a better meal, We now hope that the Massive Attack gig were here for matches up 🤞 Thank you mugshot for a great experience and meal ❤️

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andrew warren . 2024-08-25

MORE AT Google

Love this place. Been many times. Great food, my children love going. Staff could not be nicer, especially Loren! Can't stop coming back here..!

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Lord Suffolk . 2024-08-25

MORE AT Google

One of the best steakhouses and my personal favorite. The food is amazing, the atmosphere is exactly what you are expecting. Nice cocktails and the friendliest staff. Totally recommended.

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Christoforos Kitsos . 2024-08-20

MORE AT Google

Great quality meat and a novel way to eat

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Paul Hewitt . 2024-08-19

MORE AT Google

We went knowing what we wanted and ordered the Chateaubriand which was amazing. The chips were cooked amazingly and the butters and sauces were some of the best. The only minor issue was the waiter was chewing chewing gum the whole time but they was minor

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Makeup by Steven . 2024-08-18

MORE AT Google

I’ve been here a few times now because of the food and overall experience. My last visit I brought along more for a birthday meal. Everyone raved about the place. My favourite place to eat steak

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Simon osborne . 2024-08-18

MORE AT Google

Lovely stake, we enjoyed using the hot stone on the table to finish off the stake to you liking, butters to cook the stakes in are devine, it's a little expensive but as a treat it's great 👍

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ben bunnetat . 2024-08-16

MORE AT Google

Had an absolutely inebible pichana that was rough as boot leather and is supposed to be that way. Formerly no issues. Great food, great service, great drinks

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Steve Dave . 2024-08-06

MORE AT Google

Really liked the interior/theme they were going for with this place. Our experience was really fun as we were escorted to the secret area and we got to cook our own steaks the way we liked it.

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Aleina Allen . 2024-08-01

MORE AT Google

We went to Mugshot last night for my friends birthday and I have to say it was completely underwhelming. If I was on my own I would have asked for a refund. We paid £88 for a Porterhouse and it comes out on a stupid hot stone so we have to cook the steak ourselves. The steak tasted like nothing and having to cut up little bits and cook them before eating them just isn’t steak. When you cook a steak you need to cook it properly and then let it rest, I can’t believe anyone thinks this place is good. One of the worst dining experiences I’ve had, places like this shouldn’t exist, if I pay £88 for a steak I want it cooked for me. 1/10

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Daniel . 2024-07-28

MORE AT Google

Absolutely fabulous meal. I could not fault food or service. I would highly recommend a visit to this place especially for a special occasion

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Melanie T . 2024-07-23

MORE AT TripAdvisor

Great place for stake served with hot rock

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karol bacik . 2024-07-21

MORE AT Google

Fantastic experience, great conversation starter when the hot stones come out, food quality is top notch. Highly recommend the pork belly starter, cooked perfectly and comes in a honey and soy sauce mix which is gorgeous. Portion sizes are very generous and we all felt we received great value for money. Harvey was our server and he was friendly and knowledgeable, giving great recommendations on the steaks and keeping drinks topped up. Best meal and dining experience we’ve had in a long time and will be back next time we’re in Bristol

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aishlyn m . 2024-07-19

MORE AT TripAdvisor

OUTSTANDING PLACE. The steaks are the best I've had in the whole world. Atmosphere and service make this place a must to visit.

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Dave Lloyd . 2024-07-19

MORE AT Google

Amazing place great atmosphere unique and service is great. Drinks are great and cocktails to die for.

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Parul Patel . 2024-07-15

MORE AT Google

Great concept, delicious meat. The service was great, and the staff was attentive! Your order comes rare, then you cook your piece as you wish on a hot stove with the butter you selected.

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Tuna Gün Aksu . 2024-07-12

MORE AT Google

Amazing experience nice and cozy place to enjoy your food. Tom is always there to provide you with the best meat dishes. The service was quick and attentive. I would definitely recommend.

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Viktoria K . 2024-07-10

MORE AT TripAdvisor

Harvey made sure everything about our experience was special… our 1st time in Bristol an we will be back again!! Thanks again 🙌🏻🙌🏻🙌🏻

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Andy mc . 2024-07-01

MORE AT Google

Food was absolutely amazing and the service was even better. Harvey was amazing and looked after us so well. The steak was amazing quality and it is definitely worth the money. 10/10 would come again!

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Maddy Parker . 2024-06-30

MORE AT Google

Great restaurant in a good location. The service a food was excellent. The homemade butter used to fry the steak on stone was amazing. The whole experience was great both we and our client had a nice experience.

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bjarteo2016 . 2024-06-26

MORE AT TripAdvisor

There is nothing to write home about. Bit gimmicky with the hot stones to cook your steak .

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Steve Jones . 2024-06-20

MORE AT Google

My husband and I booked a table to celebrate my birthday. I struggle to eat out because I have many allergies. Most restaurants get nervous about hosting me, or can treat me like a nuisance, but not Mugshot. The food is epic, and they are completely unphased by my dietary requirements. We were hosted by Torrin, who was incredibly on the ball, in addition to being very welcoming, knowledgeable and funny. He immediately made us feel at ease, and was able to help us work out a slap up feed that we could order without me getting ill. I did suffer afterwards, but that was as a result of greed, and not my immune system, because the food was incredibly tasty. This restaurant and its' staff deserve every success. 10/10.

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Lynsey H . 2024-06-17

MORE AT TripAdvisor

Fantastic food with perfect service

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Steve Dean . 2024-06-15

MORE AT Google

Fantastic portion, had three different sharing dishes and lots sides Honey butter amazing (All sauces are nice) Very friendly service So many cocktails and wines options You must get the ice-cream and cheese cake

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Damon Yip . 2024-06-12

MORE AT Google

The theme for the restaurant is awesome, it feels like I am back in a 1960s steakhouse. Cooking steak on a hot stone is nothing new but they have definitely done it in the best way possible. However, the quality of the steak is lower than my expedition for a thirty-quid steak. Still, I am enjoying having lunch in this restaurant.

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Kaydon Cheung . 2024-06-10

MORE AT Google

Great find while in Bristol. The bread and butter were mediocre, but that is my only complaint. The bloody mary was amazing, as was the steak and chips. I thought the hot stone would be gimmicky, but with the flavored butters, it was actually amazing. The steak was well seasoned on its own, though. Also tried the gargonzola sauce. Everything was wonderful. I would recommend if you are in the area.

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Ken Oliver . 2024-06-02

MORE AT Google

interesting concept of a hot stone, wasn’t particularly impressed with the taste, the butters didn’t much change the taste of the steak. would reccomend the mushroom sauce or beef dripping, chimichirri is too oily

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aly . 2024-05-26

MORE AT Google

So I’ve been here twice now and I cannot rate this place enough! For me, Mugshot has always been top notch! We have given mugshot 4 stars instead of 5 due to us having one issue with one of our party’s steak being already too cooked when it got to the table, but once this was mentioned, it was rectified quickly a new Blue steak was given and tasted even better the second time round! We came here for a friend’s belated birthday celebrations, and they treated us with a free home brewed, DELICIOUS! shot and him a tasty coffee sorbet this was a wonderful touch. The two staff serving Lucasz (apologies if this is wrong) and the lady behind the bar who’s name I have forgotten (apologies if you’re reading this) they were amazing; very attentive and were energetic, which, from working in customer service scene myself, it’s refreshing to see as it’s not often you see people keep up great energy all the time! If you’re having starters at Mugshot, We all highly recommend the Mugshot Camembert and the pork belly bites! You will not be let down. Overall this was a great experience and my friend enjoy his birthday dinner here! I look forward to coming here again soon!

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Brendan gammon . 2024-05-24

MORE AT Google

I have eaten here a few times and it's always been good, the food is tasty and we have enjoyed our time there. However, on my last visit, we wanted to order a pudding to finish off the night and we were actually told to leave as the next table was arriving soon. The person who was sitting next to us even offered us his table so that we could have the pudding as he was leaving early but we were still told no as they were moving the tables together. Rushing us out really did spoil the evening and has put us off going back, or recommending Mugshot to friends and family. When you are spending £££ on a meal, being rushed to pay and then pushed out was a big no no. I did contact the restaurant afterward, but didn't hear back about it. Probably won't return sadly.

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Honest Opinion . 2024-05-23

MORE AT Google

Great place for a special occasion as the food is superb 👌

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Nicole Bowen . 2024-05-21

MORE AT Google

Great service, good vibes, great food apart from the peppercorn sauce!

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Lottie Allwright . 2024-05-10

MORE AT Google

My new favourite steak house! The food was absolutely amazing 💯%

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Sadie Green . 2024-04-29

MORE AT Google

Food was ok, but it was very smoky and loud in there, bathroom needs some updating. My biggest problem is it felt very rushed to finish the meal, we were told to have 2 hours before we had to return the table. We had drinks and starters, so by the time we finished the starters, we only had one hour to cook our steak and eat. In the end, we bagged the rest of the steak and left the drinks we hadn’t have the chance to finish. In fairness nobody came to chase us out but we didn’t want to overstay.

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Chloe Zw . 2024-04-13

MORE AT Google

Had Harvey as my server, who was fantastic and the food was amazing

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Connor Martin . 2024-04-10

MORE AT Google

Great food and great fun. Would recommend especially if you have a big appetite. Sauces and butters were sensational. Steaks were big and chips were included.

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Clare A . 2024-04-09

MORE AT TripAdvisor

Great style of cooking (heated stone). A favorite style for me.. top notch place.

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Stephen Moss . 2024-04-09

MORE AT Google

Lovely family dinner where we cooked our own steaks on hot stone slabs. We were incredibly well looked after by a very attentive waiter called Harvey. Left very full with no space for desserts as potion sizes were very generous. Decor was amazing. Great experience

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DavidJ6465 . 2024-04-07

MORE AT TripAdvisor

Top food with excellent staff, Harvey was one of the best waiters I’ve had at a restaurant. Constantly checking in and explained all processes regarding the ‘self cook’ aspect.

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Hugo P . 2024-04-06

MORE AT TripAdvisor

Lovely place! The idea of the hot stone is great, we really enjoyed it. The cocktails were nice, and we ordered a few sides and they were tasty. I highly recommend it.

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ttcastejon . 2024-03-29

MORE AT TripAdvisor

We came here for a birthday celebration and had booked quite last minute. From the moment we arrived we felt welcomed by the team and the service we received really made for a wonderful experience. The food was excellent and there is also a good choice of drinks, including some delicious cocktails. The cocktail menu is detailed and links in with the 20s gangster theme which all works well with the atmosphere. It isn’t just a standard restaurant as it gives you the chance to partially cook at your table. This might not be for everybody, but the team do give lots of information and encouragement. Overall highly recommended and we would definitely come back if we’re in Bristol again.

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KittyIce . 2024-03-25

MORE AT TripAdvisor

Food was fantastic. The quality of meat was exceptional. Despite lots of side sauces, the meat alone would suffice. Harvey, our waiter, was delightful and knowledgeable. Nothing was too much for him. Customer service as good as the meat!!

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Penny M . 2024-03-24

MORE AT TripAdvisor

Jess was the most amazing server. She really just made the entire experience!!! The steak was amazing as well!

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Samantha Marshall . 2024-03-22

MORE AT Google

Mugshot is so much more than a steakhouse. We indulged on the caveman steak served on hot stone accompanied with flavoured butters and sauces, our server Tom expertly guided us through the menu along with adding some personal recommendation, a superb host. Big shout out also goes to bar team serving up some phenomenal negronis!

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JMdesigned . 2024-03-22

MORE AT TripAdvisor

Amazing service, great evening. Harvey was an amazing waiter. So polite and very attentive. I would definitely return just for the service!!

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Coastal50620752060 . 2024-03-22

MORE AT TripAdvisor

You are instantly hit with the delicious smell of juicy meat, and it tastes even better! The staff are very friendly and attentive. Two members of our party had multiple food allergies which are not included in the "14 common food allergies", and often makes eating out difficult. Tom greeted us, and delivered an annotated menu to meet our food requirements (kindly edited by the chef, Neil before we arrived). Tom was friendly, professional, patient and funny. He even noticed when our hot stones had cooled down, and promptly swapped them for hot ones. The other staff member we interacted with was Harvey, they were also friendly and professional. Given my food allergies, steak is often the only thing available on a menu for me, so I have eaten a lot of it! I can honestly say this was the most delicious steak I have had. The different butters and sauces available were also delicious and add an extra layer of flavours. The standard chips come slightly undercooked, however, if you hold it on the hot stone for a few seconds over the beef dripping and butter, you get another flavour explosion. Thank you for not making us feel difficult, and a big thank you to Neil and Tom! You have some excellent staff members.

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Jodie Evans . 2024-03-22

MORE AT Google

Jess was amazing, i loved the experience food was so tasty and cocktails so amazing. The service was 101/10 and bar staff were so good

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Jessica Flynn . 2024-03-22

MORE AT Google

A unique steak house where you cook the meat on a hot stone. Makes it a memorable experience. Good service and food. Small compact cosy venue ideal before a theatre trip nearby.

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ROGER B . 2024-03-21

MORE AT TripAdvisor

The ribeye that I had was great and Harvey was the most helpful of waiters. The experience wouldn’t have been the same without his helpfulness.

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Brandon . 2024-03-18

MORE AT Google

The food was incredible and one of the best meals I have had. Harvey was a great waiter/host and really made the experience as good as it was.

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Jordan Donaldson . 2024-03-18

MORE AT Google

Absolutely fantastic, only some minor things to note! Lets start with negative / criticisms (and these are being picky to be fair). Timing. You're told when you sit down you have 1.5 hours for the table. That's fair. We actually got there 10 minutes early (table booked for 7:30pm) so had a slight headstart. We had pork belly bites to start and then the caveman boeuf to share as the main. Super excited. The starters arrived just before 8pm. No complaints, just loving the atmosphere. Received the steak at 8:20. Its 35oz of steak to cut. At this point we are excited but then aware we have 40 minutes to cook and eat the steak - and we wanted a pudding! It was a special occasion so didn't want to rush. We finished eating out mains at 8:45. Our hot stone needed changing 3 times (got through 4 including the first one) which is a 3-4 minute wait each time. We waited and tried to get attention, until finally someone came over at 9pm. We said we would ideally like another drink and desert but advised the table was needed. We get it, absolutely. But we tried to rush as quick as we could, but 1.5 hours for 3 courses when you've got to cook a 35oz steak was a tall order. So we were a little bit disappointed we weren't able to order a pudding, as we were really excited. I also suggest to them to keep the hot stones warm in the kitchen. One of our hot stones took about 6 minutes to come out. So we were just sitting and waiting to be able to eat. HOWEVER This was the only complaint we had. Overall it was AMAZING. Steak fantastic and what an experience. Cocktails, wow. Order a penicillin because that was my partners favourite. Chips, great. Peppercorn sauce, delicious. Butters, what flavours! Also the pork belly bites were wonderful! We would definitely go back. Not have the big sharer because it was a special occasion. We would go for the experience. The only thing we worry about is being able to have 3 courses within the time. We weren't the only one to struggle with this, as we spoke to people in the bar after, both tables had the same problem. But still, we loved it. Thanks Mugshot. We will be back - but we want to try that pina colada cheesecake next time please!

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GeejTSD13 . 2024-03-10

MORE AT TripAdvisor

Wasn’t the best…!I thought the mixologist would have been better trained. I should be able to ask for a cocktail not on the menu…ammeter

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K K . 2024-03-02

MORE AT Google

So glad we booked this restaurant. The food was amazing and the staff were brilliant. Had a great night out celebrating a birthday. Will definitely be returning

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Bethan A . 2024-02-25

MORE AT TripAdvisor

Beautiful meal as always at Mugshot. Staff were amazing with first class service yet again. Great atmosphere with incredible food and drinks. Can’t wait to go back again soon. Keep up the great work guys!

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Official_Spud_Ley . 2024-02-18

MORE AT TripAdvisor

Went here a few months back with my boyfriend and it just didn't feel worth it. If I want to cook my own steak I'll stay at home. Just not a concept for me but I'm sure others enjoy it.

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Z Canvas . 2024-02-18

MORE AT Google

Beautiful meal as always at Mugshot. Staff were amazing with first class service yet again. Great atmosphere with incredible food and drinks. Can’t wait to go back again soon. Keep up the great work guys!

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Jonathan Heath . 2024-02-18

MORE AT Google

It was my first time going to Mugshot, and I’m should’ve gone much sooner! Torrin and Harvey were absolutely amazing and kept us in good hands, they were super attentive, and lovely servers! They also had great recommendations. I am so excited to come back here again soon.

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Navigate46711022906 . 2024-02-14

MORE AT TripAdvisor

What a great place!! Had some amazing history and loads of information to go with it! The best food we have ever had! The service was incredible! Harvey answered all my silly questions and more! He went above and more! Will be returning:)

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Alex Walker . 2024-02-13

MORE AT Google

Incredible meal. Had a Chateaubriand which might be the best meal I have ever had. Special thanks to Tom, Harvey, Torrin, Luke, Luke, Cayleigh, and Tom for looking after us. Impeccable service and drinks. Neil ( the mega talented chef) made insane food. I would recommend the oxtail and polenta. Never had anything like it in Bristo! Again much love to Neil and the fabulous kitchen team. X

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Lucas D . 2024-02-13

MORE AT TripAdvisor

What an amazing place! The food was excellent, a really unique experience that was enjoyed! Our waiter, Torrin, couldn’t be faulted.

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Kieran Clarke . 2024-02-10

MORE AT Google

This was my 5th time to coming to mugshot in the last few years. Torrin our waiter was lovely and attentive, and really appreciated being moved when asked due to really loud noise levels from a group downstairs - upstairs is defo the best place to sit. I’m giving 3 stars because I wasn’t wowed on this occasion as I have been every other time! I always get the pork belly bites as one of the starters and normally they’re really soft and melt in your mouth- have a nice ratio of meat and fat that just have a melting sensation together when eaten. But I found this time that the pork belly bites were really chewy and fatty with very minimal meat and weren’t too pleasant to eat. The other 2 issues I had personally were with the chips and peppercorn sauce. The chips this meal were really “wedge” like, and I can’t remember them being like that before. I remember them always being really thick but relatively straight and super crispy, these were really dense and not as nice to eat and had a lot of potato skin on. And the peppercorn sauce was a lot runnier than any other time I’ve had it. I always run out of the sauce as it’s always so good and I always eat all the chips and end up wanting more but I didn’t fancy finishing either of them today, as I felt they were different - correct me if I’m wrong. This hasn’t put me off from going back, although I hope I enjoy it more next time :)

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AngeliqueCooper123 . 2024-02-10

MORE AT TripAdvisor

Quite possibly the worst steak money can buy! Despite being pitched (and priced) as a premium meat restaurant it falls so far short - from the lukewarm 'hot stones', to the poor service and disgusting toilets. This is a place to avoid at all costs

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Sven Hirons . 2024-02-09

MORE AT Google

Great steak, great experience 👌

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Foxy Foxy's Ink Den . 2024-02-06

MORE AT Google

Lovely selection of steaks cooked perfectly to your liking, as you do it yourself, on hot plates. Attentive staff. Nice place to visit.

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Jonathan Biggins . 2024-02-05

MORE AT Google

My husband and I walked past as we were attending the light show. The manager was very welcoming and knowledgeable. Lovely ambience , food was amazing and good wines to pair the steak with. A new experience cooking our own meat on the hot rock and the staff talked us through how to do it correctly and safely.

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Zoe Wheddon . 2024-02-04

MORE AT Google

Always amazing here. Would recommend the Mugshot Old Fashioned, very tasty. Staff were super helpful and a great experience.

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Jack Mullins . 2024-01-31

MORE AT Google

Another amazing experience! Great steak, great atmosphere and overall venue setting! The customer service is equally impressive! Some of the best steak around! Check out @Bristolfooddude on insta for more recommendations

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Jonny Lindos . 2024-01-30

MORE AT Google

Highly recommend. Shame I live in London because otherwise I'd be here all the time!

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Ciara Smith . 2024-01-29

MORE AT Google

Fantastic experience! The food was incredible and service that was perfect. Staff were kind, respectful, helpful and all round lovely. The food was exactly as i hoped and there was a wide range of options for people. The environment was joyful, sophisticated and comforting without being forced and it had a fantastic charm to it. All together it was one of my finest experiences dining and was worth every penny and moment.

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George Redhouse . 2024-01-27

MORE AT Google

Amazing meal, my partner loved the steak and i had an amazing pizza! Definitely would recommend and visit again. Torrin was great, gave us some great recommendations and was lovely!

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Laura p . 2024-01-26

MORE AT TripAdvisor

Torrin thank you. The best steak we've ever had with excellent service 😋

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Paul Scott . 2024-01-20

MORE AT Google

Fantastic meal, amazing steak, tasty cocktails and perfect service

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Louise Arnold . 2024-01-19

MORE AT Google

Birtday meal with partner booked at short notice. Very welcoming and helpful with menu choices. Food and value was first class. Highly recommend the Chateaubriand sharer with honey butter 😋 Only negative was waiter not really understanding dessert wine should be served in small sherry glass or similar and not a full glass of 150ml+ each. Had to request to be rebottled & corked as driving. Overall a fantastic meal and would recommend anyone to give it a try 👍👍👍

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Y7313BWnicholasg . 2024-01-17

MORE AT TripAdvisor

We came for my boyfriend’s birthday. The servers were attentive, helpful and friendly. The hot stone experience is perfect for a birthday dinner that’s a little different, and there’s so much choice! Recommend telling the staff when it’s a special occasion as they gave us a little treat. Thank you so much.

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Xanthe Lynden . 2024-01-10

MORE AT Google

Service can be a little slow at times in terms of getting the food out, but it's well worth the wait. Enjoyed it a lot both times I've been here, and a good cocktail and drinks menu.

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Pyrion Flax . 2023-12-20

MORE AT Google

Had the best meal here, banging drinks and brilliant service. Caveman was the best steak I’ve ever eaten. Can’t wait to come again!

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samjkl . 2023-12-17

MORE AT TripAdvisor

Wow, is all i can say I've been waiting till we came to visit family to try this place out as iv been hearing good things! It definitely didn't disappoint....food/steak was unreal staff couldn't be more helpful explaining the menu to us Cocktails were delicious I absolutely loved the vibe in there and can't wait to visit again.

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Daydream64460342721 . 2023-12-17

MORE AT TripAdvisor

Absolutely amazing meal and experience lovely hot food great staff lots of choice and cook your own steak exactly how you like it delicious

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Neil M . 2023-12-17

MORE AT TripAdvisor

Dinned here before, several times and we still try even now and again as the steak options in Bristol are limited. But I think this will be the last. Steaks are average, price is high. Cocktails are…… uninspiring but credit they are fully prepped in-house with own syrups and juices. Staff are grand management were uninterested. Menus needs updating.

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X3797TUlukeb . 2023-12-16

MORE AT TripAdvisor

here last night 15/12/23 We had three starters to share between four More than enough We had a shared porterhouse it was fab My son and his girlfriend had the caveman (tomahawk) the same perfect. They all come with a choice of sauces and butters Service was good bit slow with the cocktails But they had a bit of a run on them All in all top meal&night Waiters all very charming

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David Clarke . 2023-12-16

MORE AT Google

Terrific place. Delicious flavours, excellent atmosphere and delightful service.

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G Hall . 2023-12-14

MORE AT Google

Was decent. Nothing special once you're over having a hot stone to cook your steak on yourself.

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Mark Mikkelson . 2023-12-06

MORE AT Google

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