M&S Cafe Congleton in Cheshire East

Been here numerous times and always been satisfied. A friend I popped for a drink and teacake. There was one table available which was two tables placed together. After being seated for around 10 minutes we were told that the tables would be spilt as others were waiting to be seated. We thought this a little strange as other couples were seated at tables for 4. My friend looked at the counter and no one was waiting. We left a minute later feeling very uncomfortable.

Lovely people very friendly and helpful really warming experience

Welcoming friendly staff and tasty hot food

Amazing service lovely staff members so happy always have a smile on their amazing prices food is outstanding, went in again this afternoon and the service is fantastic food and drink better than any other places ive been

Steak bake is amazing, with a cozy atmosphere, it is really like the village bakery.

Food is high quality and displayed well. I ordered a hot sausage sandwich and an espresso. All very tasty. Unfortunately the girl server was not friendly & clearly smiling was hard work. Espresso was served in a large cup, which was daft, but worst of all: the plastic lid. I didn't want it. I hadn't even taken a sip of coffee, so handed it back. She put it straight in the bin. Insane.

Rude staff won’t be going again

It's hot to be good I've booked it for my wedding reception

I love the foodies from here and although a bit dear they are always fresh The young man who serves you is very polite but some one needs to just advise on his sandwich making and wrapping all the filling falls out and the paper is not completely on them

All the staff are lovely welcoming and polite the shop is always very clean and the food is lovely and fresh well done everyone for your hard work and service 👍🏻

They're always polite here... Favourite pork pies are a must have

Great food here. Had one of their sausage rolls which was incredibly tasty. Staff really helpful and friendly.

Excellent cakes and pastries . Staff are always helpful

Worst experience ever. Rude staff calling us names. The guy handling our food wasn’t wearing gloves and asked him politely if he could, told us he didn’t have any. So was handling all the food with no gloves after touching money and cupboards. One of the staff called us ‘fags’. Had no manners when she told us to leave saying we’d be ‘fined’- when my friend had just bought food from their place. Not recommending it to anyone in congleton. Very disappointed. On the other hand the staff in cafe next door were lovely.

Chatwins are based in Nantwich, and have been in Congleton since 1982. My wife worked there for ten years, leaving in 2003. The food today is as good as ever, in fact, the meat and potato pies are even better! Since the refurbishment (2015?) they have a slightly smaller choice of cakes, but you can now get hot food to take out, for example a bacon bap or a hot beef sandwich. You can also get coffee and sit outside the shop in the main street (pedestrianised) and enjoy your food. I attend every Saturday and alway buy three gingerbread men for my grandchildren, and mother-in-Law has a white loaf saved. The quality of the food is first class, and the staff are very helpful.

Chatwins has long been established in Congleton, selling quality pies, bread, cakes etc. 2016 saw a shop re-fit and they now also serve hot food to take away and coffee, or you can sit outside, weather permitting.

Great food friendly service, excellent value for money.