M&S Cafe in Bury

We have been coming here weekly for morning coffee for years. However, this week they have installed new coffee machines which aren’t capable of producing a hot cup of coffee, only a lukewarm cup of bitter tasting coffee. The manager kindly explained that this was to reduce staffing levels as no barista input was involved, just pressing a few buttons! Given the vast array of coffee shops in the vicinity, where they produce barista made coffees to your liking, we shall take our custom elsewhere from now on.

Will someone please sack the manager! No eggs, no jacket potatoes, no lasagne at 12.30am on a Saturday!!! Absolutely dreadful!

Went for breakfast this morning, 4 of us out shopping. For M&S we expect better. Hash browns RAW! Inedible. Bread toasted one side and NO eggs? You have eggs downstairs in M&S Food! Just shocking. Told a member of staff hash browns were raw, they did not even bother to say anything. Avoid. Would never go again.

We have loved going to this place over the years but now it seems to have changed the menu so much regarding hit food that there is now little choice. Use to be able to get things like scrambled eggs etc, all home unfortunately and so are we .. all gone. But they won’t care

M&S must be the only cafe that takes a best selling item off the menu i.e. tomato soup. There is also no marmalade, again, and only only one queue line but two coffee machines. Saving grace are the staff, everything else is dire.

Thanks Chris for help with our wine for Christmas and gift suggestions. so helpful friendly and happy in your work many thanks kath n Tom

Oh dear .. I don’t know how anybody can give this cafe a poor review. It’s probably typical of some of the residents of this town. The coffee “Brazilian” is the best in the area and whilst the food offer is limited, it’s always fresh and typical M&S quality. The service is always great .. if people want a Michelin experience, I can guarantee they won’t pay for it. Keep up what you do so well M&S ...

Considering it was lunch, only one till open hence long wait! Glad we didnt order hot food. Need more staff.

Went early to get breakfast before the cinema. Toast, two bacon sandwiches and a toastie, it’s all ore packaged so not much labour involved to heat these. People were queuing out the door. Only one till on. A manager was teaching two members of staff how to clean a table meanwhile everyone was waiting. Why didn’t he jump on and serve those waiting. It took us almost 15 minutes to order and a further 20 to get reheated food. Ridiculous. Manager was no where to be seen when we left as he would have had my feedback. Coffee was weak and bland. Toastie was soggy. Management needs to improve.

My husband and I went early doors on Saturday morning to have breakfast here whilst my car was being serviced. I ordered scrambled eggs on toast and he got a sausage butty. First off, staff behind the counter were fine, pleasant and accommodating. After placing our order I went to get cutlery and noticed a lot of them were dirty, most of which had been pulled out and not seen to. This was after one of the girls gave my husband a dirty saucer for his cup and I had to point this out. That wasn’t necessary the issue, I’ve worked in cafes before and I know the pot wash doesn’t always get all the plates if they’re stuck close together. Finding a table was horrendous, the cafe wasn’t busy but every table I gazed upon was dirty! The floor was filthy, the table top was filthy with dried on food that looked like it has been there from the night before and the chairs were filthy. There were two lads wondering around only one was cleaning up trays. We moved tables once and even the cleaner of the two wasn’t very clean. When breakfast arrived the food was ok, toast a little dry though and slices small. My husband enjoyed his. I would suggest new plates, they were full of score marks from knife and forks. It’s just not what I’d expect in an MandS cafe especially for the prices that you charge.

Whilst out with a friend decided to have breakfast at M&S bury never again the food came immediately which made us suspicious as it could not have been cooked that quickly the bacon eggs etc were cold and rather dried up presumably from sitting too long on a hot plate the.worst breakfast ever from a well known cafe with a reputation to maintain

Dropped in this Wednesday for drink and a snack,nice and clean pretty busy,staff friendly and helpful, nice sandwich selection.

Good convenient, clean place to have a snack except Wednesday (Market day) when its too busy. Staff are very good unlike some of their customers who think its OK to let their kids throw food on the floor and/or leave their tables in a mess. Avoid the soups unless you like the consistency of wallpaper paste and go for toasties, sandwiches and cakes.

We go shopping here weekly and always go to the cafe for a break. I particularly enjoy their coffee,but always seem to have a cake with it !

A nice place to drop in for coffee etc. The staff are pleasant, the service good and there is a wide range of sandwiches, snacks and cakes. Busy on Wednesdays as its the towns midweek market day and avoid the school holidays when the place is infested with mums, their kids and grans. Whilst the mum and gran chat they seem not to notice their offspring's making a mess and worse they just get up and leave with the mess still there. How the staff put up with it I don't know?