Based on 13 opinions finded in 1 websites
Based on 13 opinions finded in 1 websites
Nº 1231 in 1309 in Cheshire East
Nº 243 of 253 Other cuisines in Cheshire East
Opinions
Absolutely disgusting. Not a single table was clean, we asked for one to be cleaned, took ages so we found our own spray and wiped one ourself. Food all over the floor, felt filthy and even the chairs were dirty. Ordered, went to collect our knives and forks, we couldn’t find a single clean piece of cutlery, it was disgusting. Would not recommend at all. Food was okay but very greasy and basic.
FoodieKatie17 . 2024-11-17
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What an experience, trying to find a table cleared from the previous customers, when ask by one the staff if she could clear the table she said I feel dizzy and I might be going home soon. Moving on ask for sugar and milk the same staff member said we don’t have any, no cups, the area around the coffee and tea area was filthy, eventually the lady on the till went into the shop and brought back paper cups (maybe the lady on the dish washer was off sick). Back to breakfast I know now why the call it all day breakfast it took about 45 mins to arrive, my wife’s plate looked quite qood but mine was a bit different I had about 40 beans on my plate my wife had hers in a bowl, her egg looked good, mine was only half an egg rock hard yoke and was probably put in the pan when we ordered, said to the wife at the time I think this egg is a yoke😁 Price was reasonable, Extra staff needed those working were running around like headless chickens, get a cook that can fry an egg. Morrisons you can do better not saying I won’t return but you need to improve immensely.
Ziggywright . 2024-08-10
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The food is always, without exception, stone cold. This has been a consistent problem at this particular branch of Morrison’s for quite some years.
Abergele . 2024-06-21
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We went for breakfast this past week. Waited and waited with no indication of what was happening. After 35 minutes a young guy who I assume was the cook came out and went over to a guy sitting towards the front of the cafe and said 5 minutes. What about the rest of us?? My husband then asked the lady serving when we might get our breakfast and she said they are just coming out now. Forty five minutes after we ordered it arrived with not so much as an apology or reason given as to why it took so long. I realise things break and go wrong but giving your customers a hint as to what is happening might have been a good idea. We won't be back
Clare G . 2024-05-28
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Place is thiley tolits are a mess in the shop things are hanging off doors in the tolits the smell is absolutely terrible the tolits had crapdown them
Jack W . 2023-11-04
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Poor. Ordered full breakfast and southern fried chicken burger. Tomato missing from both. No coleslaw. All was cold. Didn’t send back or complain because they were so busy and we didn’t have time to wait. Other customers also complained and sent food back. Very disappointing. Not particularly cheap either. Will not return. Standards aren’t what they used to be. Also dirty dishes everywhere, tray store full. Not enough staff me thinks !!!!
Giraffefan1970 . 2023-10-25
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Ohnestly the full English is on point as a die hard tottenham fan this was proper footy scran fueling me up for the game on monday i thought those sausages were from god himself i will make sure to go here every time some everton fans need a right telling off
Dave wilkinson . 2023-03-27
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I have to say my experience here was faultless. Clean table, we had everything we needed. The fish and chips were excellent, crispy batter, really nice thick fish, I could not fault it. Left very full.
Carllb1 . 2023-02-21
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Came to Morrisons cafe as they opened on a Sunday morning. The booths were filthy so clearly not cleaned upon close the night before. Dirty trays on display from the day before and the cups disgusting even though been through the washer ( still warm) the silverware always looks grubby and the trays they are stored in not cleaned regularly. Tables so sticky I used hand gel and napkins to clean everything
Eve A . 2022-10-30
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Morrisons at crewe has two cafes. One is more of a restaurant. The other is a barista. We like the barista for just drinks. We quite like the decaf tea but for some unknown reason they had a refurb and now you can’t have it. Also when we asked about a scone you can only have this if you have jam and butter surely this is encouraging people to have sugar in their diet so out of principal we went with out. I must say I felt excluded because I couldn’t have decaf tea but being in a supermarket where you can buy some decaf t bags does not make sense I always thought the customer is always right . We left disappointed.
Shirley L . 2021-11-01
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Went for breakfast, could not change anything I could not eat, awful, everything was either under cooked, cold or not worth anything. Tomatoes went back twice to be cooked properly Previously I am a regular visitor, never again will I go. Menu changed, nothing I would request again.
Brian and Jean W . 2021-06-03
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Went for breakfast. Asked to swap fried bread for toast. Morrisons say NO. Can take fried bread off and then pay for toast but no to swap. Walked out and went to tesco. Won't be eating at Morrisons again. Customer service = 0
RTBUK . 2020-10-23
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Despite there being a wide range of vegan offerings within the store it is disappointing that there is a very limited range within the café. I recently requested a vegetarian breakfast which comprises: vegetarian sausage (none vegan); eggs (none vegan); toast; baked beans; hash brown and mushrooms. I asked that the sausage and eggs be replaced with an additional portion of hash browns and mushrooms. I requested confirmation that the mushrooms were not cooked in butter - they were. I then requested that the mushrooms be cooked in water - unfortunately it was not possible to achieve this. This is very disappointing and so easy to rectify; I am curious why such a simple request could not be satisfied and hope that Morrisonns will respond positively.
nidger7 . 2019-06-26
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402 Opinions
Why do the management not listen to all the criticism? Do they, like many managers, refuse to believe they can get things wrong? After a stack of critics saying they should cover the food at the entrance, croissants and scones are still left uncovered. Soup and coffee were tepid, queues were long at too many different meal stations with too few staff, a rather expensive piece of coffee and walnut cake had walnut pieces scattered over a buttercream top but not a trace of coffee anywhere. And if you tried to get a coffee at one of the machines, two didn't work (the screen said they needed cleaning/emptying) and two others had no mugs but suddenly, with no buttons being pressed, dispensed what looked like grey water as I stood in front of them. Staff were helpful but one woman at a till suddenly walked away leaving a huge queue at the one remaining till.
105 Opinions
This once bright and comfortable airy cafe has now become a dark and dismal place. Automated McDonald style ordering system…not all machines working. Very impersonal, no interaction with staff, who appear to be dashing around trying to deliver orders. Asked a simple question, received a very abrupt answer. Food and drink delivered at different times. When hot drinks served, abruptly asked if we wanted sugar. A waitress collected another customer order from hot food counter, dropped the wrapped side of butter/sauce on the floor, and placed it back on the plate then took to the customer. It seems customer service = Nil Staff overwhelmed with the system So uninviting, used to enjoy lunch at Marks.. but not now.. but there are two Costas on the NEXT site. Think Marks has forgotten part of the attraction at Handforth Dean WAS the M&S cafe.
88 Opinions
It is the most dirty and smelly services I have ever been to. I visited last, 1 year ago and recall it being awful then. I forgot which services that 'terrible services' was until I had the misfortune of visiting once again then the memories came flooding back. The toilets are filthy as is the hygiene of the place throughout. We ordered a costa and the lids smelt like dust. The floors are also filthy. Whilst sitting in the only seating area downstairs we had a group of teenagers cracking open a load of bottles of beer, swearing and just generally being a drunken nuisance. I'm not one to cast judgement but it isn't exactly the sights I want to share over breakfast with my family. To sum it up I would describe this services as a toilet stop in the event that you dont want to end up soiling your car.
315 Opinions
I was satisfied until today. A large selection of goods, unfortunately the price on the shelf does not match the price at the checkout. The staff cannot solve the problem and are very rude and arrogant. I won't come here again.
12 Opinions
Went for a drink before football. Great atmosphere and friendly staff. Will now add a pre-match drink here to my pre-match routine