Based on 119 opinions finded in 1 websites
Based on 119 opinions finded in 1 websites
Nº 425 in 464 in Eastbourne
Nº 70 of 72 British in Eastbourne
Opinions
We visited this caffe for a breakfast it was absolutely disgusting. Every thing was deep fried apart from the eggs and baked beans. We had a twenty minute wait which we were informed we didn’t mind as we thought they would be cooking from scratch never had I had such a saturated in fat/oil cooked breakfast. We had to leave most of the food as we deemed it unfit to eat. The staff were very friendly and working extremely hard we eventually found a table that had been cleared but it needed a good cleaning. Never again.
Micky-D-Mouse . 2024-10-03
MORE AT TripAdvisor
Great value for money breakfast. Staff are lovely and the place is very clean. Useful trolley storage when you eat and nice and quiet on a weekday
Tom W . 2024-05-09
MORE AT TripAdvisor
Absolutely inedible would not ever recommend this place its disgusting and Absolutely filthy food was cold and could not eat. Coffee machine was absolutely filthy
Charlene Neale . 2024-03-29
MORE AT TripAdvisor
Every morning I come to Morrisons before I start work, I always like the rolls because they are filling and good priced, the hot chocolate is always tasty. Never been any issues, staff work hard, are reliable and friendly and always see to you. Keep up the good work.
Jack M Ferguson . 2024-01-30
MORE AT TripAdvisor
We ordered our food on the self serve machine at the start of the cafe, we both chose a toasted cheese sandwich & chips to share a cake each a cappuccino & tea, there is one coffee machine that is really dirty, the tea pots were disgusting, my husband had to clear & wipe down the table, the cafe wasn’t busy so this could easily have been done by staff. Our sandwich was ok but the chips were disgusting, they were obviously cheap frozen ones that, it was a decent portion the bowl but I would rather less chips for the same price, we ate our sandwich but left the drinks & chips, the cakes were nice obviously from the bakery in store. This place needs to be closed & given a deep clean. Unfortunately I didn’t take any pictures of the food,
Sussexkim . 2024-01-28
MORE AT TripAdvisor
Me and Joanne went there to have my late lunch at the cafe. I had mini fish and chips which I really liked. It was a brilliant day.
AimeeAsMichelle . 2024-01-08
MORE AT TripAdvisor
Absolutely disgusting. Burnt food and the coffee machine is absolutely disgusting it's so dirty. Do not under any circumstances eat here the place is filthy and food unedible
Charlene Neale . 2024-01-06
MORE AT TripAdvisor
Just visited here at lunchtime. Empty where sandwich’s should be so asked for a toasted tea cake as per menu. I don’t do the hot food as looks awful. Staff miserable to say the least, no trays, tables dirty, person preparing food waving her arms about saying at least half an hour so left without ordering anything. Well,. it’ll make her job easier won’t it?
Rubycat2 . 2023-11-15
MORE AT TripAdvisor
Went to Morrison's Eastbourne for breakfast and on arrival it seemed ok. We placed our order via the touch screen and chose our table however after sitting and waiting a while it become apparent that the seating area hygiene standards were very low. The more I looked the dirtier it felt.There were food items on the floor and behind the seating area. I had no complaints with the food but was difficult to enjoy having seen the seating area.
Hardworkingangel . 2023-11-01
MORE AT TripAdvisor
Awful, sat down at a table & ordered on the app and waited an hour to be told that half the items we had ordered weren’t available, so they hadn’t even started cooking our food yet. By then the kids were starving hungry and fed up so we had to just get a refund and leave and just grab a sandwich in the shop. The restaurant was practically empty too so I’ve no idea how they can have been such a delay! Also it’s filthy, there is dirt everywhere - makes you wonder how filthy the kitchen is… only 2 high chair available for the whole cafe which is crazy in my opinion. They need to get more. Hot drinks machines weren’t working. Just an absolute shambles, won’t be coming back again.
kerrie w . 2023-09-01
MORE AT TripAdvisor
Awful cafe. No trays upon arrival. Nearly every unused table was covered in left over food and plates. When we left 20 minutes later, tables still not cleared. 6 staff of which 3 were working and 3 standing around talking, despite the mess on tables.Food was abysmal. Selection really limited. Ham sandwich was totally processed meat with fat and no taste. Cakes were dry. Used to love Morrisons for a brunch or breakfast, but first visit in 3+ years and totally disappointed. The catering manager needs to look at all aspects of the cafe!!
S3704YBjohnd . 2023-07-22
MORE AT TripAdvisor
What an absolute waste of money. I've left what they call a small breakfast on the table. This breakfast is pathetic for 7 quid with a drink. Distcusted. All they had was instant coffee FFS lol. What a joke.
Gary P . 2023-07-11
MORE AT TripAdvisor
We’ve been coming here every week for a couple of years and today was the worst ever for us. It has gone so far downhill. The tables today were neither being cleaned nor cleared although the vast majority were full of dirty crockery with only about 10% of them being clear of dirty dishes. Less than that actuality clear of crumbs too. Unfortunately, this isn’t uncommon. For a few weeks the crisps have been priced at 79p but charged at 99p even when we challenged this and went back after it was still happening. No price on them today and we were told several different price options by staff. There were no trays today as well as no cups, just the dirty ones that haven’t been checked. There’s often no milk and you wait an awful long time for them to come out with a jug. There’s often no knifes either. Today there were no teapots and 2 teabags were just dropped into our cup when we informed them there was no teapots. How appetising. We gave up on the hot food a few months ago it became a very unpleasant experience and now we’re giving up on the drink and cakes too. On the plus side, a very small effort has the potential to make a massive improvement.
Rubycat2 . 2023-07-10
MORE AT TripAdvisor
This to me was more like a roadside van to fine the only drinks hot were tea or coffee were you spooned you own coffee into the cup, the tea was a teabag in a teapot and Mill was served in a jug, they had 2 perfectly usable serve yourself drink dispensers service decent hot drinks but both turned of. the meal may be may be cheap but as the saying goes you get what you pay for. I certainly won't be making a reappearance in the very near future.
priceyEastbourne . 2023-06-27
MORE AT TripAdvisor
Vegan breakfast had an egg included. They had to make a new serving so one of us was eating and the other had to wait. Lukewarm food and not a lot of it. Never again!
Yasmine C . 2023-06-02
MORE AT TripAdvisor
The Morrisons cafe has lost its way. You used to get a great breakfast here at reasonable cost. Now they are so short staffed we waited 45 mins from the time we ordered and the quality of the food was not good. Shame. Don’t blame the staff, blame the management
D0dge51 . 2023-04-16
MORE AT TripAdvisor
We have been coming to Morrison’s restaurant for years however over the last couple of months it has taken a downward spiral with no evidence of improvement. Each time we come in the coffee machine is broken, tables are in lean and there is always a 50min wait even if they are quiet. Usually we can overcome these issues however today add that to a breakfast swimming in oil with half the items missing and you can see it’s well Down the road of disaster. They say short staff but there are at least 5 on shift that I can see. Come on Morrisons reignite that passion back to where you once were.
Michelle C . 2023-02-26
MORE AT TripAdvisor
Poor standards. Cutlery not washed or dried properly. Most of the tables was not cleaned and had food crumbs on. I had to wipe it down myself with serviettes. Run out of the popular meals after 4 attempts at the till finally found a meal they had. Then told a 30 minute wait. Restaurant only had 15 people seated. Can’t see why the wait as most the is freezer to deep fat fryer or microwave. Once the food arrived it was only warm and not hot. I was not in a hurry so just drink the tea and left. I complained to a member of staff that said sorry and that was it. I could go on at there was more but just won’t return and will shop at Tesco in future. I’m only one shopper so Morrisons won’t miss me
Z9880PJgaryp . 2023-01-14
MORE AT TripAdvisor
We have called a couple of times to Morrisons cafe and if you get a cold sandwich it’s ok,but not impressed with anything(that we have had) that is cooked . My daughter and I ordered the eggs Benedict,but unfortunately the holindaise sauce had curdled,,so was inedible really. Another time we had a bacon sandwich, the bacon had only just touched the heat I think, it definitely wasn’t cooked.Shame really,I think they are short staffed,so everything has to be rushed.
Google U . 2022-10-21
MORE AT TripAdvisor
Ordered fish and chips. Waited for more than 30 minutes and in the meantime had to ask for the table to be cleaned. Cafe was not busy at this time. When food arrived the fish was overcooked as were the chips. Peas were shrivelled and dry. It 2as quite obvious that after cooking, the meal had been put on the counter waiting to be served as all items were cold. I did complain to kitchen staff who apologised but I realised they did not have the authority to take it further. I was not the only person to complain of this as another couple were making a sim liar complaint over the quality of their breakfast. I have been a regular customer of Morrisons for several years and recall when the fish and chips were wonderful. I will not be eating at Morrison's again.
BrianBN21 . 2022-05-23
MORE AT TripAdvisor
First time in Morrison’s. Went to cafe and there 7 people in restaurant and every other table is dirty!!
I2163VImariaf . 2021-06-07
MORE AT TripAdvisor
Fuimos esperando una comida a mitad de precio. Llegamos y descubrimos que el 90% de las máquinas estaban rotas o vacías, por lo que no teníamos otras bebidas para elegir, aparte de café o té. Las mesas estaban sucias y la mayoría de ellas no estaban libres de cenas de otras personas. Ambos pedimos pescado y patatas fritas ya que la mitad del menú no estaba disponible y solo quedaban dos pescados. Ambos no pudimos comer guisantes blandos cuando se acabaron. Recibimos la comida. El pescado estaba caliente y grasoso. Las patatas fritas estaban frías y rancias y los guisantes blandos estaban fríos. Ambas comidas eran así. Luego pensamos que podrían redimirse con postre, pero también descubrimos que también se les habían acabado. En general 1/5 NO RECOMENDADO! ! !
TheGerhard . 2020-08-28
MORE AT TripAdvisor
Great breakfast, The q system was a little confusing but once we were seated and our food came over it was lovely. Well cooked and fresh. The chef should be commended cooking all that food by himself.
Smile1987 . 2020-08-24
MORE AT TripAdvisor
Dined in, the food was cheap. Lovely beef and chicken burgers. Thoroughly enjoyed it. Cheap and cheerful food but cooked well. Cafe was clean.
vers4ce . 2020-08-12
MORE AT TripAdvisor
Personal inútilIntenté ordenar en el sistema informático pero pérdida de tiempo. Pedimos en el mostrador que esperamos (después de quejarme y perseguir mi pedido) ¡casi 30 minutos para un desayuno caliente con 3 niños hambrientos!Vimos a otros servidos que ordenaron después de nosotros.Cuando se enfrentaron a las compras, las salchichas de cocina causaron la demora.No hay personal disponible para quejarse a Instore tampoco.
rel_ntless82 . 2020-02-20
MORE AT TripAdvisor
Strange method of ordering by computer if you want just hot food, but not clear what to do if you want a coffee. Get rid of the computer and employ good counter staff. Food was nothing to shout about
Graham O . 2020-02-17
MORE AT TripAdvisor
Chose to have a lunch before shopping. Although restaurant was getting busy it didn't take very long to be served. Food good nice and hot.
250kathyp . 2020-02-13
MORE AT TripAdvisor
good prices good breakfast great value for money will go there again food came out hot it was clean at store there are lots of parking spaces outside and under the store
apenfold63 . 2019-12-27
MORE AT TripAdvisor
¡El encargado automático de comida falló! El personal realmente estaba haciendo todo lo posible en una situación difícil. Los almuerzos de Navidad estaban bien, un poco de frío, el miembro del personal Cherry que era camarera era una super estrella. Todos estaban tomando sus órdenes equivocadas sobre ella, y no fue culpa suya. Pero ella simplemente continuó, resolviendo los problemas.Accesible a un punto, ascensores desde el aparcamiento, una concurrida zona de restaurantes aunque.
disabledcrip . 2019-12-13
MORE AT TripAdvisor
Popped in for breakfast £5 including tea you just can’t go wrong breakfast freshly cooked would defiantly recommend
Allan M . 2019-12-11
MORE AT TripAdvisor
Was shopping here and stopped for a quick lunch. It was very busy but served quickly. Enjoyed a prawn sandwich with crisps and a pot of tea.
Jackiebfromuckfield . 2019-10-26
MORE AT TripAdvisor
This is a busy restaurant and often seems to suffer from lack of staff, The result being food waits for a while to be served and is sometimes rather tepid.Good value for money, although on one visit I was startled to be served a pie composed of almost-solid, soggy pastry with a thin smear of gravy inside.That was a 'Special' and I don't think it was Morrisons' own brand which are excellent. Coffee is good when the machine is working.Music volume is at a reasonable level but conversation is constantly interrupted by earsplitting staff messages which would do justice to any mainline railway station, I can assure Morrisons none of their staff are hiding in the restaurant and few of them are deaf!
DickerFlint . 2019-09-27
MORE AT TripAdvisor
Always pop in to the cafe in Morrisons when I take my friend shopping. Good food and very reasonable,staff very helpful
Margaret R . 2019-08-06
MORE AT TripAdvisor
Comidas a buen precio y práctico desayuno gratuito para niños con adultos, pero el tamaño de las porciones es cuestionable.Práctico autoservicio hasta, pero luego necesita recolectar la mitad de los artículos de la caja normal. . . Derrota el objeto del autoservicio para la velocidad.La comida estaba tibia y abundante, no esperes huevo líquido para escalfar, aunque es más como hervido
rel_ntless82 . 2019-07-29
MORE AT TripAdvisor
Staying at the nearby Travelodge, a few minute's stroll away, just needed a no nonsense meal. Fish and Chips and a cuppa great value.
tripeagle . 2019-07-03
MORE AT TripAdvisor
Solía ser atendida de manera rápida y eficiente por una joven con gafas y cabello castaño, aunque no la había visto en mucho tiempo y me dijeron que se había ido. Nada era demasiado para ella. Creo que su nombre era Sarah?
Sandra G . 2019-05-23
MORE AT TripAdvisor
cheap eats from the café good and adequate food served up with a smile all staf were helpful great value
wessexman144 . 2019-05-08
MORE AT TripAdvisor
Lovely freshly cooked fish better than the chip shop !!friendly service cheap nice drinks very good !!!
DebbieC2823 . 2019-05-07
MORE AT TripAdvisor
The cafe was clean, tidy, well presented , good value food, coffees were cheap compared to other supermarkets,
Andy M . 2018-12-25
MORE AT TripAdvisor
Mi hija y yo fuimos a almorzar y nos apetecieron los huevos benedictinos, desafortunadamente fue una decisión equivocada.
Jackie B . 2018-12-01
MORE AT TripAdvisor
Supermarket cafes are not luxury dining, but for a well priced, hot and tasty breakfast, small, medium or large, Morrisons is worth trying. We'd go back anytime we're in the area.
weefifer2015 . 2018-11-25
MORE AT TripAdvisor
2ª vez aquí en 3 días. Pensé que era mala la última vez, pero estaba preparada para intentarlo de nuevo. La última vez fue una mezcla de mal servicio y comida tibia. Llegó en este momento sólo para una bebida caliente. Sólo una de cada tres máquinas funcionaba, lo que estaba bien. Sin embargo, ¿podría encontrar una mesa limpia? . . . . Podría diablos Cada mesa individual no había sido eliminada. El restaurante no estaba ocupado, de hecho solo había un puñado de personas. Terminé de limpiar mi propia mesa. Si estaba ocupado, era justo, pero no lo estaba. El personal necesita que se le diga que defienda sus ideas, piensa yo.
Roger C . 2018-11-21
MORE AT TripAdvisor
Good convenient place to eat before shopping. Food always good value and good size portions. Breakfast very good value
annebchappell . 2018-08-13
MORE AT TripAdvisor
Visitamos la cafetería para el almuerzo y pedí almuerzos, cafés y desset
lamptechonthenet . 2018-06-25
MORE AT TripAdvisor
This is only a supermarket cafe. After waiting 45 minutes for our food we asked for our money back & left. The staff seem as slow as the food.
Georgie P . 2018-05-30
MORE AT TripAdvisor
It’s 4pm and the salad bar is 60% empty. Of the 60% it is what everyone wants. So you could say salad bar is empty beside baby spinach. This isn’t the first time or the second time. It doesn’t take long to fill it up but more interested in making pizza. Get the girl some help. It’s Friday get with it.
Steve F . 2018-05-11
MORE AT TripAdvisor
The food is ok and a price to match. It depends what you buy, some fayre is better than others, but it's only a supermarket cafe after all so is It's never going to be haute cuisine.
CrumpySeaford . 2018-04-12
MORE AT TripAdvisor
Okay, I have been coming here for a few years now so it isn't a one off bad occurrence.
beirutboy . 2018-03-01
MORE AT TripAdvisor
Staff friendly food arrived quickly, chicken tikka curry was lovely, chicken wrapped in Bacon lovely but the child's burger chips and beans was dreadful the burger and chips had obviously been made earlier in the day and was dried out and inedible
lisaccruse . 2018-02-20
MORE AT TripAdvisor
Absolute let down, waited 40 minutes for our food and then when it come it was cold and look very unappetising. Staff very unfriendly and rude. Will not return.
Esther B . 2018-01-02
MORE AT TripAdvisor
Went in for lunch at just after 12 noon on a Tuesday. It was already quite busy inside and the lady taking the lunch orders at the beginning of the walk around area, where the menu is situated, told us it would take 15 to 20 minutes for our food to arrive and it took 15, so a very accurate prediction, quite impressive considering some of the reviews on here!
whomewhy . 2017-12-12
MORE AT TripAdvisor
We have often been to the cafe before shopping. It is what it is-cheap prices so what do people expect! My issue is the loud music played surely can be turned down a little especially early morning! Also check to make sure your bill is right-very often the till operator makes mistakes.
664liz . 2017-11-21
MORE AT TripAdvisor
I’ve eaten in a fair few Morrison cafes and always had brilliant fish and chips. However Eastbourne is the exception! On 2 occasions on 2 separate visits the food has been poor. On this second visit I ordered fish and chips which took 40 minutes to arrive? The fish was from the tail end of the fish and was extremely thin and consequently dry and over cooked. I complained and was told they would cook another...fine. What I got back was an identical piece with the same chips and peas that had been on the first plate which by that time had gone cold. I requested a refund. At £5.50 you expect better. Eat at other Morrison’s. But not Eastbourne
Peturian . 2017-11-12
MORE AT TripAdvisor
The secret of receiving fresh and edible food here is to ask for something they have to cook fresh. Items like the breakfast and the coffee are good and are brought out to the tables quickly
jon b . 2017-11-08
MORE AT TripAdvisor
We have been to Morrisons on a number of times. On 26/10/17, I went to have a pot of tea,and my Husband had a mug of coffee. When my Husband brought my pot of tea and mug,Lipstick on the outside of the mug,also dirty ring around the inside. My Husband took it back, just send sorry. The next mug and pot was just as bad. The Teapot had a very bad chip in it. mug had tea rings around the inside again. Having work in the Restaurant Trade l think this is not acceptable
daveandwen1980 . 2017-10-27
MORE AT TripAdvisor
On our first ever visit to Eastbourne, we wanted a Sunday morning breakfast which would be good value, cleanliness and ample portions for healthy appetites. After experiencing our home-town's Morrisons cafe, we hoped it would live up to the standard we were used to. Eastbourne Morrisons didn't disappoint. Freshly cooked, ample food and even usurped our home-town by serving fresh not tinned mushrooms!
Carol C . 2017-10-10
MORE AT TripAdvisor
The food is what you should expect to get at a Supermarket Cafe. It is certainly not delicious high class cuisine but standard supermarket fare quite well presented. As all these kinds of places, the tables, chairs and floor get dirty and littered with used stuff and the Cafe staff quite often fall behind with the cleaning up. The Gents Toilet is a disgrace. Not only did it need a proper deep clean which it has not had for months but it needs a total refurbishment to mend the holes left from redundant appliances, re-plaster over the swear words scratched into the walls and to bring the place into a decent condition. Is it because the Toilets are provided "free" that the Manager thinks they can be kept in such a disgraceful state and that must be acceptable ? Is this idea behind such obvious lack of care and apparent disdain for his customers ?
NakedAdviser . 2017-09-30
MORE AT TripAdvisor
The food was over cooked and dry needed the tea we brought to go with it to wash it down. Would not recommend this to anyone waist of money should of had a burger from the wagon across the road. We would have enjoyed that better but it has nowhere to sit down.
Nicky W . 2017-09-13
MORE AT TripAdvisor
This is the worst restaurant in have eaten in the last ten years foods not freshly cooked especially the fish taste terrible ,the chips were old not very nice I will not be eating in Morrisons again.
Ray F . 2017-09-09
MORE AT TripAdvisor
Always lots of choice and value for money. Self service with friendly staff. Always enjoy the tea - all that shopping makes you thirsty!
letstravelUk . 2017-09-07
MORE AT TripAdvisor
As with all Morrisons it has everything you need,with its great market street you'll end up spending more than what you wanted.
Simon J . 2017-09-07
MORE AT TripAdvisor
Went in there on Wednesday 30th August, service was dreadful ! Dirty tables, that were left for an hour before staff cleared them ! Took 1 HOUR for them to toast a panini and serve a bowl of chips !!! Spoke to the manager(John Howell) who said that they were short staffed ! Told him "that was not an answer for a busy cafe", Told him that i was going to put this on "trip adviser" and he asked if I would like to take a photo of him to put on here as well. We did get the food after an HOUR of waiting and confronting the Manager, We did get a refund, but will never go to this STORE again. My friend and i had need shopping, but we left and shopped elsewhere.
Crazycaz2013 . 2017-09-06
MORE AT TripAdvisor
Restaurant not very busy but service very slow. Long wait for our food. Staff slow to clear tables. Ordered fish and chips as usual. Fish was good but chips were cold. There appears to be shortage of staff and food is left under lights on counter until waiter can deliver to table. I have eaten at Morrison's for many years but will now give it a miss.
BrianTN40 . 2017-08-11
MORE AT TripAdvisor
We were looking forward to tasty meal,but instead I had very small meal for £5,lamb shank ,instant mash, tasteless peas. My husband had chicken and ham pie and mash,and peas.No gravy ,so had to ask. When brought up in a jug it was the colour. Of dishwater. Tea was a joke. A teapot with one weak teabag in it result, weak tea. Very disappointed.
karenmarkriggs . 2017-08-03
MORE AT TripAdvisor
My wife and I ordered Eggs Benedict. Considering we were in a supermarket I would have expected the quality of the food to be a bit better than it was. The bacon was a poor cut and fatty and worst of all was the muffin which was low grade, stodgy and poorly toasted.
CrumpySeaford . 2017-07-19
MORE AT TripAdvisor
Decided to stop off on route for a meal. Arrived at 18:45 and the staff were clearing up. Ordered fish and chips for tea and went to sit down and wait.I watched as I saw my meal be placed under some hot lights and then sit there in full view of me for more than 5 minutes, whilst two lady members of staff kept shouting for the meal to be served. One of them could have picked my meal up and within less than a minute served it to me.There was a male member of the staff who was washing down tables at the bottom of the restaurant who eventuall looked up and came hurrying down the restaurant with cleaning spray and cloth in hand, to get my meal. He never washed his hands before picking up my meal and politely serving me the meal.I'm a specialist food safety expert and there was little chance of cross contamination of my meal, however. the risk of cross contamination with a chemical, even if the chemical is food grade safe, is clearly obvious.The staff were not busy as there were only three people in the restaurant and that included me, so you can understand my surprise when it took so long for my meal to arrive given that there were as many staff, as there was customers.Not good Morrison's! Not coming back to eat at your retaurant!
Robert E . 2017-05-12
MORE AT TripAdvisor
Having experienced excellent meals at Morrisons Hastings café we were appalled at the dreadful fish and chips and inedible uncooked jacket potato which could not be replaced as none were cooked properly. An awful experience we will not be repeating.
oap1950 . 2017-05-06
MORE AT TripAdvisor
We visited after shopping one evening on a rare visit to Morrisons. Lets face it. With a free drink with an adult meal and a free kids meal with any adult meal, which includes a drink, fruit and main for the kids, how can you go wrong? Yes, the quality is variable, the service can be very slow, but for £12 for 4 meals and drinks, with a sundae for the kids surely you can put up with this? Staff are always friendly too. Great value.
Scyliorhinus . 2017-05-01
MORE AT TripAdvisor
I am happy to wait for freshly cooked food but prefer to be advised of a longer than normal delay at point of ordering rather than after queuing to pay: it should also be accurate not 50% longer. Should be easy to resolve this as the order counter could do this rather than the cashier.Having said this my chicken pie was very pleasant and the chips nicely cooked
nasp12345 . 2017-03-12
MORE AT TripAdvisor
After doing some food shopping and feeling a little peckish my partner & I decided to pop into the cafe for something to eat. Ordered food which took an awful long time due to the till not working properly, the staff member serving on the till was rather miserable & frustrated in what she was doing with the till not working. I found us a seat to sit at, on doing so had to clear the table myself whilst staff walked past and watched this, yet not doing anything. The table had not been cleaned from the previous customers and never did get cleaned or offered to be cleaned all the time we were there. My partner arrived at the table with our milkshake drinks which were completely vile.Upon waiting half hour a member of staff come over to inform us there was no steak & ale pie but chicken & ham pie instead which my partner accepted. After another 5 minute wait our food arrived- I had a jacket potatoe which had clearly been cooked in a microwave at which I was shocked at the half an hour wait for this and was stone cold. The salad served with this was pathetic. My partners chips and peas were over cooked with his meal. Over all a terrible experience of which we were extremely disappointed with what we were served and will never return again. The management of this cafe should be damn right embarrassed of there service, staff members behaviour and quality of the food.
Victoria R . 2017-03-04
MORE AT TripAdvisor
Tried this cafe again last month, no it definitely hasn't improved. Lots of dirty tables, floor dirty. Very slow. Food can sit under hot plate for 10-15minutes before brought out to table. Just really not a very nice experience.
Viki T . 2017-02-20
MORE AT TripAdvisor
We got there and no one was serving the hot food, the tables were ALL covered in mess that had not been cleaned up (so no where to sit). Don't come here if you want decent food...
BMX792 . 2017-02-13
MORE AT TripAdvisor
We had not been to Morrisons cafe after our previous disappointing visit so we thought we would give then another chance.It was just as bad!! The sandwiches were dry and appeared to be stale.There were no plates on the counter and after I requested some they were put at the other end of the counter away from me! There were very few mugs at the tea counter although there were numerous cups that had been rejected as they were far from clean.In all not a good experience and we will think twice before we return.
Greenynewhaven . 2017-02-12
MORE AT TripAdvisor
I have visited this cafe a few times before. For the price I shouldn't complain but there are points they could address which would not cost them anything.The tables always seem uncleared and dirty. They have also crammed in too many rows of tables not allowing enough room for people to sit behind each other without their chairs squashing together. For a restaurant which doesn't ever seem to be that busy, they could probably afford to remove some of these. My steak pie had been microwaved so the pastry was very soft. The gravy was as thin as water and pretty tasteless. The bread and butter pudding was good, as was the custard. The coffee was also good. For £5 per person all in I felt it was good value to "fill a hole".The cutlery tray was empty and basic condiments such as tomato sauce were empty.
beirutboy . 2017-02-04
MORE AT TripAdvisor
Very good & varying menu where you can sit in comfort and get a full meal. Pleasant atmosphere for a Supermarket Café. Always go there when I am shopping (saves cooking & washing up when I get home!!). For me, it is the best Supermarket Café in Eastbourne.
rdoxford . 2017-01-19
MORE AT TripAdvisor
Travelling across the UK Morrisons has provided me with a convenient 'pop-in' grab and go style hot meal. The stores in the North are with out doubt the best in the group and to me it seems the further South you go the worse the experience gets. Morrisons Cafe Eastbourne needs to get some of its management team from the North along to give this cafe a good work over. The cafe is always short of something, decaf tea, staff, milk, clean tables, hot food.Its a great site, easy to park and access and although the view is over a car park and a busy road junction it has bags and bags of potential and could create a significant revenue stream for the store. Morrisons meats are good quality produce but they cook the sausages and bacon to a crisp in this place removing all the flavour and texture of the food.The staff all seem so inexperienced, they do try hard but they don't 'get it' you are in hospitality a service industry and its all about the detail!! It's a crying shame because in terms of potential this venue has it in spades miles better than its supermarket rivals but it seems to be treated like a very poor relation to the main stream business of grocery sales. Come on Management sort this one out
markbishplumb . 2017-01-11
MORE AT TripAdvisor
The average wait for simple snacks such as poached eggs on toast even on a quiet day is over half an hour. The food preparation is poor and it is obvious from many visits that the only reason it receives any customers is because of its position inside a good supermarket. From comments made quietly by staff there is clearly a total lack of any real management which is such a shame as this could be a credit to the store rather than a running joke.
CLIVE F . 2017-01-03
MORE AT TripAdvisor
We. Had. A. Breakfast. Here. A. Few. Months. Ago. The. Bacon. Was. About. 1. Inch. Long. Hiding. Under. A. Pile. Of. Cold beans. Many. Tables. Uncleared. The. Floor. Was dirty . we. Had. Lukewarm. Tea. Tried. Cafe. Again. Few. Weeks. Later. Still. The. Same .its. A. Shame. As. Hastings. Cafe. Is. Excellent
karenmarkriggs . 2016-12-30
MORE AT TripAdvisor
I have used this cafe at numerous time when in the area with no problems.But this time I was sadly dissapointed.Firsly there were no plates for our sandwiches. When we got to the hot drinks there were no cups except loads of dirty cups on the counter that people had obviously declined to use.I asked for some cups and was told to use the paper cups which I hate.On getting to the hot water dispenser there was no milk and no serviettes! The poor girl on the till was racing about trying to top up the missing items.Most of the tables were covered with dirty crockery as the only self clear rack was full.To top it off my wife had some egg shell in her egg sandwich.
Greenynewhaven . 2016-12-06
MORE AT TripAdvisor
Food took ages to be served and was cold when given to us. Loads of tables full of dirty plates, cups etc. Floor needed a good sweep. The table we found looked clean but was sticky. Disappointed.
wendy h . 2016-11-30
MORE AT TripAdvisor
We both had fish and chips, both meals were warm to cold which was a pity because the fish was nice.
hughwon . 2016-11-22
MORE AT TripAdvisor
Went here for breakfast, terrible all cold. Watched how they worked a breakfast was under the hot lamps for 10 minutes while they cooked further items to add. No wonder it was cold.
juliehowe105 . 2016-11-17
MORE AT TripAdvisor
Had 2 cups of tea and a Latte after using the store for our regular weekly shop up. Very reasonable prices. Plenty of seating even as the cafe was extremely busy. Staff very friendly and helpful. This cafe must also be the cheapest in Eastbourne for a fry up, as the prices are unbelievable and the positions are huge. Will have to use more often as we are here every Friday. Nice undercover parking for the car to.
Love2Holiday2012 . 2016-09-02
MORE AT TripAdvisor
I allways come here once a week with my family for breakfast and the food is allways the same cooked to perfection and allways greated with a friendly face would recomend this cafe to anyone and after 3pm kids eat free with a paying adult meal which is an added bonus
Ashley G . 2016-08-30
MORE AT TripAdvisor
It is such a shame as this cafe could be a busy little gold mine but instead is mostly empty of customers but full of dirty tablesMy visit was interesting as the staff did not engage at all and just didn't seem to want to be there at allThere were three staff on duty but none seemed to want to interact with the customers, clear the tables which were full of dirty plates etc, or top up the condiments etc (until asked as there were little of some available)Where is the management of this cafe as this is what it is seriously lacking - as I looked beyond the till I could see that there was paper and rubbish strewn over the floor and the non busy staff were not even bothering to clear this up but just walked over it slovenly Come on Morrison's as this is dragging the rest of the store down as well as the Morrison's brand The food was reasonable but is slow in arriving seeing that they were nit that busyThis just needs a good manager to shake them up,bring up their standards and train the staff in good customer service - the basics really Such a shame but easily rectified if that is what the store manager wants
badmintontim . 2016-08-12
MORE AT TripAdvisor
I visited here with my daughter just for coffee & cake & it's a bit of a lottery. The selection of cakes & sandwiches are hit & miss with not a wide selection on offer. I mean it is quite reasonably priced & it has a large seating area as well has having fairly friendly staff. But it doesn't strike you as having much oomph about it. By that I mean there's no atmosphere & it only serves as a functional cafe. If they created a better ambiance, had a wider selection of food & snacks & perhaps more staff it would be a nice cafe instead of its current it's ok & will serve a purpose cafe.
Chrisdavies . 2016-08-02
MORE AT TripAdvisor
Standard Morrisons fare but nevertheless excellent. Good service and food very nice and able to do some shopping as well
Brian M . 2016-07-27
MORE AT TripAdvisor
I have always only had the best service here. Sometimes the service is better then that of 5 star restaurants The staff are obliging and helpful.The food is cheap and great quality5* to you allThanks
cowpro . 2016-07-21
MORE AT TripAdvisor
The quality of the food here is a bit of a lottery. Sometimes it has been good, and other times dire. Sometimes it is well cooked with reasonable portion sizes. Other times it has been cold, too greasy, or over cooked and dried out. The staff are either friendly and helpful or so run off their feet they don't have time for customers. to be safe stick with salad or sandwiches which are always good.
Ruthie C . 2016-07-01
MORE AT TripAdvisor
Decided to have lunch at Morrisons cafe, Eastbourne, for convenience today, whilst doing my shopping. Yuk. It's and last time. We expected cheap and cheerful but it was dreadful in every way. Firstly, in the queue the soft drinks weren't available, so opted for a pot of tea. All the mugs were dirty, as in used rather than washed badly. Ordered two roast dinners and was told there would be a half hour wait. This was fine as it was peak time and a rainy day. Tried to find a table but they all required clearing, so gathered up the last customer's left overs and cleared them before sitting down. Cleaned the table with my own hand gel and a serviette! Half way through our 30 minute wait we were told by an assistant that there was only one roast left. This was before 1pm. So opted for a big breakfast and a roast. The big breakfast is cheaper but we were offered no refund. Our meal eventually arrived and was ok for the price, once we had cleaned our own eating utensils. Decided to have apple crumble and custard for afters, so returned to the queue only to be told there would be a further 30 minute wait. Totally unacceptable. Never again.
Sue006 . 2016-06-12
MORE AT TripAdvisor
My daughter and I had coffee & ordered toasted tea cake......25 minutes later it arrived!!! The cafe was quiet so I hate to think how they cope when they are busy.The tables and floor were filthy. The staff made no effort to clean them. I will definitely not be returning.
Poppy363 . 2016-06-11
MORE AT TripAdvisor
Wanted a snack before doing our shopping in Morrisons but wished we hadn't bothered. They have a new system for ordering where they have the only menu available on the wall which you cannot see until you get to order, which in turn creates a bigger queue. I ordered poached egg on toast and was given a number, then joined the next queue for the till, which was at the end of the counter where all the self service drinks were. When we eventually got to the till, the young guy asked me if I had been told how long I would have to wait for my hot snack and when I said no, he said it would be about 2O minutes. I was shocked and when I queried It with one of the kitchen staff, she said it would actually be 30minutes! I told them very politely they were having a laugh and cancelled the order. I then rejoined the queue again to get a ready made BLT sandwich which was the smallest I had ever seen and absolutely tasteless. Whilst sitting there watching the hot orders being served, there were many customers grumbling about the time they were waiting for food as it was definitely 30minutes in most cases. We will never go there again. They need to get their act together as the cafe is not a good advert for this lovely supermarket.
Valschat47 . 2016-06-03
MORE AT TripAdvisor
You do have to wait a while for food to be cooked but it has always been nice. And staff are friendly it does sometimes get busy and tables need clearing but the staff always do their best seeing how there never seems to be many of them
Robin D . 2016-05-30
MORE AT TripAdvisor
I ordered a ploughman's lunch and was most surprised to be told the roll and butter was extra I also ordered fish and chips and peas the peas were cold and the chips were warmed up the fish was passable it is such a shame that the service in the rest of the store was not repeated in the café the staff in the store are excellent not so in the cafe
Peterbrown1848 . 2016-04-28
MORE AT TripAdvisor
Kids and husband met me for lunch, I get an hour. My order was taken at 12.58pm, as per my receipt, was told it was around 30 mins wait for hot food. Not ideal but wanted to have lunch with my family. At 1.40pm I went to the counter to ask, I could see my order, minus my dish, under the hot plate. Arrived at the table, no apologies. I ordered a burger, with cheese, for £4.60 I lifted the bun... The burger was hard and cold. I took it back to the counter to explain, it was inedible. The girl took it out my hand and huffed at me, asking if I wanted a fresh one...erm no I am now late back to work. She told me to sit down and she would bring me my refund. She did with no apology no eye contact no explanation even when I told her I had not had lunch and was now late. As she huffed away she clearly rolled her at eyes at me. I wanted to take it further as I really felt the customer service was lacking, didn't care about lunch. I also noticed I had not been refunded for my cheese, only 60p but it was the principal. I went to customer services, she was lovely, exactly how it should be done, correct amount of empathy and the word sorry. She refunded my 60p and said she would pass my comments on. It's only a cafe in a supermarket I don't expect to have amazing lunch but I do expect lunch to be served in a reasonable time frame with good customer service. Morrissons, it was a lunch time, half term not particularly busy... If you can't handle it don't serve hot good and get decent staff!
slummymummyto3 . 2016-04-09
MORE AT TripAdvisor
Was in the local area and just wanted a quick bite to eat and didn't want a carvery this time (There is a Toby very close by which is fairly good)The staff member on the till had a very good sense of humour and advised with very well with my eventual choice I Had the vegetarian Cajun Burger (See Photo) which at first glance looked rather well done, but that was just the Cajun style as was perfectly cooked inside (moist). Had the slightly spiced wedges with this which were a good portion and fine The meal at this time came with any hot or cold drink (up to a set price) at a cost of £5:00 for the whole dealYes this is typical Morrison's Cafe fayre and I see that some reviewers were stating about the non-cleared tables - in a self-clear Restuarant! A Staff member was clearing them when I was there but then it wasn't too busyFor a reasonably priced quick meal then you know what you are getting here for your money - freshly cooked but not fresh food entirely (frozen) - as expectedQuite a large Restuarant to eat in, so plenty of tables to choose fromEnjoy
badmintontim . 2016-03-31
MORE AT TripAdvisor
Went to Morrison on Sunday and got to restaurant at 1 o'clock only to be told there would be the usual 30 minute wait for food. Myself and my Grandaughter could cope with this so decided to order the Roast Chicken lunch only to be told there was no roast chicken. Unbelievable at 1 pm on a Sunday. It wasn't all that busy either so I can see why. Had to suffer a McDonald's instead M,!!!
Chris H . 2016-03-21
MORE AT TripAdvisor
Myself and a few others popped into morrisons cafe for lunch on Friday and were very impressed. £3.95 for a tuna crunch toastie that came with chips and salad. It was a genuine portion and great value for money! Would recommend lunch to anyone and we will defiantly be returning.
Molliesj9 . 2016-03-19
MORE AT TripAdvisor
First you order your food and get given a number - then you shuffle round with a tray to collect drinks and finally you hit the till where attitude is not good - you get told its half an hour wait for your food - what you don't get told is they will be 45 minutes and it will be delivered cold and with a little pool of liquid from the mushrooms floating on your plate - as by this time we were in a hurry to get out of there we ate the food but not a place I would recommend to anyone I liked - they need to employ more staff for the busy lunchtime hours and learn to serve with a smile and cheerfulness - they must be on minimum wage and feel they don't have to make an effort - note to management - your reviews are bad - put a rocket up their backsides and turn it around
patjones25 . 2016-02-19
MORE AT TripAdvisor
I went there two times and in both occasions something went wrong with my order. First time my partner's dish came with completely dry and out of date salad on the side. Second time ordered a English breakfast and got everything apart from the meat, definitely good for a vegetarian that I'm not. Service also takes too long. My general opinion is that their staff is not used to do that job and that is why they mess up so much.
Fred C . 2016-02-04
MORE AT TripAdvisor
Similary restaurants in South East
117 Opinions
Ordered two lattes, one cappuccino, one pot of tea, two tea cakes, two croissants. Served one latte, one cappuccino, one pot of tea (no milk), one tea cake, one croissant. When I asked about it, was told “we’re busy”. “You want milk with your tea?” As it turned out the order had gone through wrong so I hadn’t paid for the missing items. Told them not to bother as there was “a long wait for food”! Oh and no jam with either cake. Looking at previous reviews we won’t be using the toilets.
6 Opinions
Owner lied about what pizza he does. He told us it was the same as the photos on just eat and what a silly lie that was. He then went on to take the payment first. As i turned up to the restaurant i collected the pizzas and opened the boxes and they looked nothing a like the pizzas we were told that we ordered. I then respectfully asked for a refund as not only did he make the wrong pizzas he lied. He then went on to be aggressive and rude by demanding theyre not different and if it is becasue “the basil isnt on top”. He is a rude old man who is a liar and im warning all of you to not order anything from there!!! Photos to follow: Do not order from here. Honestly the one star rating is generous
1467 Opinions
Very disappointed, the place inside and out is deteriorating rapidly. Loose wires hanging, the paintwork needs totally updating and overall gloomy. I had a new burger meal, and l know quality when l eat it. There were 4 burgers in the bun that looked like something from HMP. My partner ordered a salad as the main and was given the standard small bowl. Shame as l have used this place quite a bit.