Based on 129 opinions finded in 1 websites
Opinions
Microwaved bacon, fried egg that I assume was microwaved as well as it was hard and cold. Not many positives to add really.
Trembling B . 2024-09-01
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The morrisons cafe was very unclean and grotty... a lot of the tables were piled full of half eaten meals, dirty plates and cups, etc. The few tables without all the leftovers were unclean and grubby. The glass partitions of the booths were full of fingerprints and smeared food. The floor was sticky. It's very unhygienic indeed... There were lots of basic items that were not in stock/on sale. There were no sachets of white sugar for our tea. I was given milk in a plastic drinks cup due to there not being any clean milk jugs. The fresh water dispenser was not working. They had no sparkling water but were still allowing people to order it. When the food eventually arrived, it was luke warm at best. The measly half cup full of beans was not enough, and the bacon was all curled up. The kids where given colouring/activity sheets but no pens/pencils to complete the said sheets. Overall we will not be visiting again. Very disappointed....
Andy C . 2024-04-01
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I was surprised to see so many negative reviews. Me and my children have been in this morning and the food was delicious and unbeatable price. I opted for a full breakfast but asked for 3 items to be left out as I’m not keen on them. I didn’t ask for anything to replace them but I was given extra hash browns and toast (perfect!!) my daughters loved theirs and enjoyed their hot chocolate’s. Service was quick and friendly. Comfortable and nice atmosphere. Thank you
Jenny F . 2023-08-02
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The cafe has been refurbished in the last 12 months and I looks clean and comfortable. And that's where the good points end. I tried the Ultimate Breakfast and a Pot of tea. Even though the cafe was was quiet, the breakfast took over 20 minutes to arrive on a cold plate. I asked where my tea was and was told I had to collect that back at the cash desk, but i shouldn't try and get it yet because my breakfast would be cold by the time I got served. Too late to consider that, all the food was delivered to the table stone cold. The bacon was almost raw and to juxtapose this the sausages were incinerated ... but still cold. The black pudding was dried out to the point of being rock like and I can't comment on the baked beans because it was only after started eating that I noticed they'd been completely missed off! Despite being hungry, I left more than half the meal it was that bad. And to cap it off, the tea pot barely held a single cup of tea. Definitly won't be visiting any Morrisons Cafe again and makes me seriously consider never using their Food Shop again.
Steve B . 2023-01-28
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Not a great experience , visited for a Sunday brekkie and asked for crispy bacon - food arrived and the bacon had hardly touched the pan, member of staff rudely said she’ll see if there is any - after a few minutes brought some well done bacon that had been thrown in the fryer - couldn’t eat Eggs on toast awful. Eggs were microwaved and grey in the middle. Staff member very loud and rude, wouldn’t come back
Will B . 2023-01-22
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We have visited Morrison cafe over the years. But recently it has gone so bad. Don’t think we will waste our money on it again. Staff are lovely and I think they are even ashamed at the quality of food they bring to the table! The pictures are of what we should of got and what we did get…you guess which is which!
55heidi . 2023-01-17
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Ordered veg breakfast twice been now this month and it's stone cold . Staff are pleasant enough and service quite fast but when you have pointed out food was nearly cold on last visit. Lease make sure it's hot then you think they would at least try. Toast also cold scrambled egg not much better 18 pound for that a ham toasties three drinks. But no effort to make sure going out hot at all . Won't be going g in again
keith-rogerson . 2023-01-07
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I live locally and usually go to the green frog which is excellent but as it was freezing I decided to go in morrisons. Big mistake! The egg was raw, I complained and got a choice of another breakfast or refund. I chose refund . I did not talk to the manager as she was"upstairs" go to the green frog.
David K . 2022-12-11
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The food is good for a quick lunch and the staff are pleasant however the service leaves a lot to be desired. Problems surround the system of operation where the check out lady has to frequently leave her post to respond to requests from customers. This results in queues of frustrated customers. You then have to queue again for your coffee from an undermanned coffee counter. This could all be overcome with a little thought and planning. Frustrating!
Inspire52240161118 . 2022-11-23
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I'm sad to write this negative review because there was a time I loved popping into Morrisons cafe for coffee and chips. It was never gourmet, but it was always reliable. My mum and I recalled a favourite waitress who would always pad around the cafe in her slippers. Days now gone. Replaced by a spartan self serve run through a choice of empty sandwiches, cold coffee, and luke warm, badly put together 'cooked' food. The coffee machine couldn't give us a black coffee (due to technical difficulties) but we could get a cold latte from the same machine. Yes, machine. You even order your food via QR code. Finding a human being when help is needed requires hunter level skills. Safe to say, I won't be returning, and I'm disappointed. Another cosy, reliable option lost to the souless cost cutting decision machine. Such a shame.
KatrinaMc1995 . 2022-10-17
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I visited the cafe with my daughter for a last minute quick dinner eating out. We had been shopping in store and saw the advert for an adult meal of the day for £4.99 including a drink plus kids eat free. I had chicken tikka masalla with a naan bread and a latte. You can choose a cold or hot drink. My daughter had 4 x chicken nuggets, chips and beans plus a glass of milk. We had to order at the till as the self service point dosent recognise the meal of the day at the cheaper price. The staff were very helpful. We chose a booth style table and our food was waiter service to our table. It was nice and quiet at the time of our visit. The food was nice quality and for the price of our meal we had a lovely time. i would highly recommend this offer to other families during the school holidays
Countdowntoholiday . 2022-08-23
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Good surroundings welcoming environment and quick service. Only had bacon butties and coffee but all good. Please roll out this concept to your other Morrison supermarkets.
Karen B . 2022-07-18
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The self service kiosk doesn't have the same offers that the actual menu does, so you pay more for the same meal than you would if you ordered at the till. The staff are most unhelpful and uncommunicative. Did you order a cup of tea or coffee with your meal? Well it won't arrive with your meal and you'll have to do a couple of laps around the cafe to find someone who will tell you you need to go to the coffee bar and order it made separately. Asked if I could switch out mushrooms on the breakfast for beans and was told that they would gladly remove as many items as i want, but if I want extra items they are chargeable. When asked if the price for the breakfast comes down if I get fewer items, the answer was no. I can either pay full price for half a breakfast or pay extra to not eat the mushrooms and have extra beans. Kind of understandable, but very poor service compared to literally any other cafe in existence. Food quality is poor, like they picked the economy yellow ticket items from the reduced shelves to fill the kitchen cupboards with. The price of the food is way higher than the quality. Some food served cold that should be hot. Cheeseburgers so cold that the cheese is just a cold, solid slice balanced on top. I don't know why I try to eat here occasionally, it used to be a treat but now it feels like punishing myself for crimes I committed in a previous life.
pluckfist . 2022-07-03
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Came in here for breakfast after a lovely walk around the docks. Used the self service till to order my food. I then waited over 20 for someone to serve our drinks. The food was hot although it had obviously been left for a long time or pre made and slapped on the plate. Bacon was like shoe leather fried bread you would need a hammer and chisel to cut it and sausages were burnt on the inside making them impossible to cut. I don’t think I’ll be back here for some time.
Tuiman84 . 2022-06-03
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I came here today i would like to say it was worth a visit me and my mates really enjoyed our slushes and ice cream the survice was great and the prices were even greater
freya_14088648 . 2022-05-02
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Quick bite to eat at Preston docks. I thought the service could have been a little bit more friendly and there was quite a lot of tables with dirty crockery.
J6102SQjasonw . 2022-04-10
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On Saturday 2 April we had breakfast it was awful you advertise advocardo and poached egg we were told you don't do it, so we ordered scrambled egg it was disgusting and the full breakfast was no better cold and burnt would not have given it to a dog it cost £13 with drinks we were ripped off no staff to complain to the one serving drinks was not interested shame on you Morriston you are a disgrace
G4284XManthonyr . 2022-04-04
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Awful …. Ordered a breakfast and a small plate of fish fingers , waited 35 minutes for the food even though the cafe was quiet. 3 tables that ordered after me got served their food before me. The coffee machine over flowed the mug so...
ashp303 . 2022-02-22
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Absolutely awful visit. We visited twice in one day as we had time to pass waiting for the car in Halfords. We had a breakfast each and the hash browns were dry and the sausages were plastic. There was one staff member Sharon who was...
Lc3105 . 2022-02-11
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Went to Morrisons West Kirby we decided to have a breakfast firstly drinks machines needed filling then went to sit down all tables were full of food had to clear a table ourselves food not very good wife left most of hers cannot understand why...
Helenbabe61 . 2022-01-29
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I had hoped that the overhaul of Morrisons, Riversway would improve the cafe and the whole eating experience. The tables are set out differently but apart from that nothing has improved. As usual there were no teaspoons available to ending up stirring tea with my...
JayPeaSee . 2021-11-06
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I have now been to the cafe twice since the renovation, and the new look cafe really is a huge improvement and gives it a classy look. On this occasion I got the Fish Goujon sandwich and chips (I asked for no salad or coleslaw)....
JT100G . 2021-10-05
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My husband and I love going to Morrison's Preston riversway, but. Not any more there are no sandwiches, just hard baguettes, your not thinking about app's that go in for a sandwich and a cup of tea, there is also no small meals, no afternoon...
susanmX4835LG . 2021-08-06
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Have tried to order poached, I was told they had sold out. Not sure how this can be as I was offered. If they state that all breakfast is fesh cooked. Breakfast is always nice, but this egg issue is strange.
H3668ZFdant . 2021-07-21
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Morrisons cafe menu has changed, it advertises 'We've made some improvements'. We stopped by for a breakfast and were disappointed to see that there was no 'big daddy breakfast' or 'small breakfast' which my husband and I have enjoyed in the past. What we got...
suelF6840YR . 2021-06-10
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Had the new brioche cheese burger and chips. For the price £5.50 it was well worth the money. For the price it beats any of the pub food around. Overall good experience and love the new decor.
ashleydA2450FX . 2021-05-22
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I order a boiled egg and specifically asked for runny! What the hell! It came out as had as obsidian on minecraft and as cold as scrooges features
4208546456 . 2020-10-21
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Had breakfast this morning. It will be the last. Staff unfriendly and rude. Food lukewarm. Coffee tasteless.
paulinebH9712XB . 2020-09-21
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Went for afternoon tea for a treat. But long q for cafe and half of tables not in use? Why ? But told after noon tea not available as no sandwiches available? Old boy plodding around clearing tables very slow poor service only 1 person...
explorergb21 . 2020-08-31
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Went to Morrisons leek for afternoon tea with hubby he had phoned to order ahead & asked if 1oclock would be ok arrived at 1 taken to our table hubby went to pay & it was on the table in seconds everything was so fresh...
angelacF6740RN . 2020-08-28
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Very rude, unfriendly staff, food cold, staff colder, good job they aren’t working for tips! Had to keep changing order due to no produce, very rude woman came out the kitchen slammed down the menu trying to make out we were trying to do them...
katietI1656KX . 2020-08-27
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I have been going to Morrisons in… I have been going to Morrisons in Castle Bromwich for many years. I shop there and Meet my friend for a coffee and a cake every week. The last few months, we have been noticing,the staff are becoming...
Marilin E . 2020-08-23
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Went to cafe saw a lot of breakfast stuff uneaten on plates i can firmly say it looked and smelled rotten cheapest of black pudding and haggis half cooked eggs were over cooked and bacon well under cooked poor cooking with very little staff held waiting in a queue for 10 mins despite free tables excuse was for staff to catch up morrisons get a grip more staff needed and a decent cook i had a toasted muffin i could hardly eat it as was that hard i wont be back at all the amount of food wasted due to cheap products and undercooked food
njr40 . 2020-08-21
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Morrison’s cafe has always been a good place to go for a drink and meal before facing the food shop. Usual a quick service and always excellent value. For sure it’s not fine dining but I’ve never had a really bad meal either. Limited menu at the moment but still something for everyone. Can also takeaway too.
Tue L . 2020-08-08
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Staff stressed bad attitude most items on menu not available = Purchased all day breakfast - dried up except eggs swimming in fat. Paid £2.13 as part of Government Scamdemic subsidy Avoid not worth £1
BenHamilton . 2020-08-06
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Fish and chips. The plate was swimming in fat. I had to mop it up. To only find out that the chips and peas were cold.Burger with bacon and cheese. Came as a open burger with a dried up half piece of bacon and an cold slice of cheese. Wont be back.
X2376JBalisonl . 2020-02-22
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Visited cafe on Tuesday 19 Feb 11am ish . Just wanted quick sandwiches and drink . 3 choices of sandwiches ham, egg, prawn , and only about 8 all together. The sandwiches with cake and tea had no cakes on , so didn’t bother with them . We had 1 prawn 1 egg , 2 drinks . When I got to till I mentioned there wasn’t much choice the young lady said “they haven’t come out yet as we don’t make them” I asked are these fresh not yesterday’s , she assured my they was . As I ate and got near the crust the bread was stale , obviously yesterday’s, when I looked at date it was that date 10th . I took it back was asked for receipt as though I was telling lies I had bought it from there , in there packaging sat at there table in cafe . Got the refund then the trolly came out with fresh sandwiches on , so it was obvious that the afternoon tea sandwiches were yesterday’s just waiting for fresh cakes on .WE left . Morrison’s if your selling yesterday’s food reduce price that way people won’t be disappointed because it’s there choice if it’s not to fresh . And will return to your cafe . No wonder your cafe is so quiet.
G8128GRkaym . 2020-02-12
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Good value, good quality food here. The Cafe could do with paying more attention to tables where the guests have left, i.e. that they should be cleaned, but in these places, you get what you pay for.
Dave R . 2020-01-20
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By Jove, you have to work hard to get the tea to taste of anything. I snaffled another tea bag to strengthen it - so sue me - mare no difference. Is the water not hot enough perhaps. My wife had egg custard. It tasted of a three dimensional object that may or may not have once had a vanilla flavour. Pastry white as snow and cold as concrete. Lovely. I like the way it flags up in your mouth. Afternoon tea special has one round of ham sandwiches. White cheap bread, with wagon-fat industrially-tubbed margarine and plastic ham as thin as a skin graft. Go, Morrisons. Please...
david S . 2020-01-01
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disgusting food kitchen filthy everytime order food it is ither cold or overcooked kitchen needs closeing down as it is filthy
girlyswirly123 . 2019-12-13
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I'm not one for writing reviews but this has to be said! Popped in morrisons for a few bits and due to my kids not being so well I thought would be a good idea to have a quick tea and head home,NEVER again!!! To start with half the menu was off the list! However we all found something else we would make do with....but my sons meals came out totally inedible!sausage mash and beans,came out sausage mash and peas and mash stone cold! Sent that bk! Then it came with beans and a HAIR! Then my other son had pasta bolognese and garlic bread,dry,cold and garlic bread under cooked! Sent that bk! To then discover I had no sausages on my all day brunch! And no toast due to there toaster was not working!so I was offered bread and butter! However this was not seen!!!! I complained and eventually spoke to the manager who they eventually tracked down! Just to be told sorry I dont understand! He asked if we wanted anything else I simply said no! Just a full refund! I personally would never return! Poor customer service!poor food that I wouldn't give my dog! What a let down as we used to love it in there! The food and service were good what the heck has happened?! I will be letting the relevant people know as totally unacceptable.please people avoid at all costs!
mummyofsetoftwiins . 2019-11-21
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Had the meal and a drink for £6. Great price. Very filling and a great place to go for a nice bit of food and a chat. Will be going again. The lady on the till in the cafe was excellent also, didn’t catch her name. Also had a dessert which should of been £2 but because I got food was only £1.50. The only negative was the drink. Got a Pepsi Max or Coke Zero out of the dispenser can’t remember which one and was very flat and watered down, probably will go for a coffee as my drink next time. Apart from that was great.
JT100G . 2019-11-16
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My wife and I visited Morrison's Superstore Café on Preston Dock for lunch, We both ordered half a chicken, chips beans and gravy and can honestly say that it was extremely good value for money, very tasty and didn’t have to wait for it to arrive at our table even it was lunchtime and quite busy, the cafe was clean and presentable and the staff were enjoying being in their workplace doing their jobs. Will definitely call in again when shopping.
nadia021 . 2019-10-31
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Had not been back here since last year when i found the overall experience to be poor. So as we entered we noticed that the restaurant had been given a really thorough makeover. So maybe things had changed for the better? At the entrance there was a self service machine unfortunately it was out of order with instructions to carry on to the till. There was only one single tray available which was dirty & wet so we wiped it clean & continued. We ordered our meals which should have had a choice of Scrambled or Fried Eggs to be told they did not have fried eggs available?we paid and got our coffees and to get our cutlery we got the last two spoons and there were not very many knives or forks left. We went to find a table and walked past several tables that needed to be cleared and cleaned. So we selected a table and waited & waited for or meals to arrive. We had drunk our coffees so got two more. The restaurant seems to have had a good makeover in its decor & furniture but the service levels are still of a quite low standard.
Michael W . 2019-09-23
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Ordered a large breakfast came on a small with everything piled on top of each other. Kirkham Morrison’s
stokie1807 . 2019-09-21
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Visited here recently and decided to try the jacket potato with cheese. It was definitely a meal. It had loads of cheese and a lovely side salad. Struggled a bit with it but enjoyed every mouthful. It was hot with plenty of filling.
BLUE56 . 2019-08-09
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We went there on a Saturday afternoon, but it wasn't busy, about 10 people in there.
Bob C . 2019-07-20
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My partner and I visited here today and both order a breakfast. Price of breakfast ok but a small plastic cup of orange juice was £1.40 I could of bought a big carton in store for £1. Breakfast came well the bacon was so hard it scratched your throat, the mushrooms were water logged, the egg was hard the fryed bread was like it had been dipped in a deep fat fryed oil seeped from it. The sausage hash browns and beans were good tho. The extra toast was bearly toast that broke apart when buttered. I will defo not be returning to eat here again. Nice lady tho that brought the food.
Kerry H . 2019-07-16
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Average food but I've had a lot worse. Customers complain about staff apathy but would you give a toss for £4.35 an hour?
jfeeley785 . 2019-06-02
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Decided to try a breakfast, what a mistake that was. Undercooked bacon, burnt sausages, waterlogged mushrooms the rest of the items were luke warm and not edible. Basically a waste of money.
tracey m . 2019-04-20
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Used to be great but what has happened? Firstly AI screen pad to order food - who decided this? Takes longer and not efficient - suggest Morrison's have a rethink. Screen is confusing, makes no sense and queue behind makes the experience very uncomfortable.
Jim M . 2019-04-12
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Right, serious, it's a s show now. It used to be OK, lots of food for a reasonable price.
B9138HNtomh . 2019-04-06
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Went here for Breakfast after such an awful experience at Leyland... The Preston store just about edged it.Still, it had Breakfast items missing, some items warm, others cold and of poor quality. As I say, the only good news is, it wasn't quite as bad as the awful mess I had at Leyland.! as that was all cold and took 20 mins from ordering to receiving. Never again.
Demodd . 2019-03-25
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13 pounds for big breakfast and 2 drinks which is average.
Andy L . 2019-02-02
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Went for breakfast to find no Big Daddy Breakfast, ordered 2 normal breakfast and gammon and chips-paid for black pudding which didn’t arrive and then was told they didn’t have any!- the only thing warm was the sausage and this was just tepid! The gammon and chips was cold and sent back to have it returned hot but much later than other meals. There was no milk, no knives, or napkins-had to ask for them!Was very disappointed with the quality for the price paid! We even had to clean the table with a tissue and hand wash! Will not be visiting again in a hurry!
Barabus2014 . 2019-01-26
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Staff really couldn’t care less. Order 1 fish n chips 2 pasta and salmon. 1 extra chips. Chips really soggy. 1 pasta in particular had been in the microwave far too long and was burned onto the dish sides and basically a chewy mass. Nobody came to ask if food ok. Nobody easily visible to complain to. Never again!
globetrotter007 . 2019-01-23
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What do people expect for the price. It is a bargain when shopping. You see what you buy. No thrills for the price.
Travellers2608 . 2019-01-21
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Order two meals when came was luke warm so sent back and had them re made to come out luke warm again also they had microwaved the toast Cause when I went to butter it it snapped on half so asked for a refund
poppys7 . 2019-01-12
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My husband and I decided to have lunch at Morrisons Cafe in the Preston Riversway store today (17/12/18). Big mistake! It was not busy so they couldn't use the excuse that they were overworked.
JoanBurton . 2018-12-17
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The staff looked like they couldn’t be bothered I ask the chap on till a question and he rudely replied sarcastically unacceptable to be honest. Didn’t help the food was shocking I could have used my egg as a bouncy ball
markhenderson80 . 2018-12-15
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called in on sat ,terrible smell of fish, tables dirty, only one coffee machine operable , cannot belive how bad it is , i use morrisons regulay ,and have no complaints , this store needs to get a grip.
neil s . 2018-11-24
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I had a free big breakfast birthday voucher with my more card, mum had a small breakfast and x2 milky coffees. Very nice, friendly staff. I left the fried bread though because it just tasted of chip fat. Will be back but no fried bread next time.
MichelleR4642 . 2018-11-17
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REminds of an old brewers fayre where you go for cheap eats where you know it will be cooked alright but everything comes in frozen.
diane t . 2018-11-14
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Pretty middle of the road all in all.
ArgentTal . 2018-10-15
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Visited today before shopping. My friend who is 84 had small fish and chips. The fish was more than adequate and she thoroughly enjoyed it. I had the small breakfast which again was more than adequate, my egg was hard but no problem the waitress brought me another soft fried egg and couldn't apologise enough. Very good value for money - this is a café (not a restaurant) which if it was you would certainly pay a lot more.
Margaret H . 2018-10-11
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Oh dear it was just so bad. Orders food. Waited and after 25 mins asked where it was to be told, "didn't they tell you it's a 30 minute wait" no they didn't. Tables were revolting, had to and for them to be cleaned which a very lovely lady did.
fran1004 . 2018-09-15
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I go to Morrisons (Riversway, Preston Docks) every Saturday morning to do my weekly shop along with my 89 year old mum. We always go in the cafe for brunch to begin with, and have done for many years. Today, I ordered a standard big breakfast with no alterations, and I must say that it was perfection. It arrived at our table in a timely fashion with the words 'be careful the plate is hot' - a welcome sign to my ears. Every item on that plate was cooked to perfection and piping hot, along with a very good presentation. I know Morrisons cafe has had its ups and downs over the years, and during busy periods it can lack in certain areas. But my visit today, and the food I ordered today was very good. I just hope they can continue to improve, and above all maintain a consistently good standard. The new manageress has made all the difference and is identifying all the areas requiring improvement and implementing solutions for improvement. Best breakfast I've had there to date, thanks to all the staff ;)
Jonathan C . 2018-08-11
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Food not hot chicken had something on ithe I didn't like. Not the best chicken smell whatever on it horrid not like it.
lisa s . 2018-08-05
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The food standard is good and consistent mainly , it is what it is an instire cafe , what could make a difference is improving the environment , flowers , vinyl, table clothes , lighting ... thank you for a good brunch .
Philip B . 2018-07-09
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The Morrisons cafe is handy for me as I live nearby. Quite large inside with a good choice of ready made or freshly cooked meals. Bog standard cafe with traditional British grub, Nothing fancy. Relatively clean and tidy. You have to wait for cooked food and can be longer than expected when busy. Quality of service seems to depend on who you get at the till.
Tony W . 2018-04-27
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My wife and I ordered soup and a cheese & bacon toastie each. We were advised that the wait for hot food was 20mins and decided that we would just take our time over a coffee while waiting.
WoodyWoodpecker55 . 2018-04-08
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Visited the café for breakfast recently. Our two bacon rolls were cold and part of the bacon only barely cooked. No croissants available, despite the store having its own bakery. Only UHT milk available for our tea, despite the store selling fresh milk. Is it too much to ask to have a splash of fresh milk?! Gregg's manage this! Morrison’s have made an effort to brighten up the seating area, but it is let down by grubby crockery – the whole place including the crockery and cups look like they could do with a good clean or be replaced! The best part was the bottle of Tropicana orange juice!! Overall, pretty poor.
A M . 2018-03-07
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From time to time we visit Morrison's early on a Saturday morning. Whenever we do this we usually pop in the restaurant for Breakfast. In the past the service had been really bad and you had to wait for around 40 minutes. More recently the service had improved to around 15-20 minutes. Our most recent visit was on Saturday 6th January when we again had a breakfast. You collect your own cutlery and on this occasion it took me some time as many of the knives had forks still contained remnants from their previous use. As we made our way through the restaurant looking for seats there were many tables which had not been cleared. We eventually found a table although the table also had been poorly cleaned. I have to say that the hygiene and cleaning standards here are very poor.
Michael W . 2018-01-07
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Been in the cafe so so many times the staff in there are always rushed of there feet for the time of morning about 9.30 am I ordered a little breakfast i paid got my coffee and sat down just about to read my paper and then my food arrived it was delicious served nicely on the plate and it was hot I just want to say thank you to you all and well done with the staff that was in same time next week.
mrcdoggy . 2017-12-07
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As we go for breakfast at Morrison’s on a regular basis..I decided to have breakfast in Preston as I was picking up my partner & sister from near train station..Having arrived we located a table & got in queue to order breakfast...It wasn’t busy but ordering took a while..We ordered 3 large breakfasts..While we were sat waiting for our breakfasts we noticed a couple had sent their breakfast back twice as it was cold...We also noticed that people who ordered after us getting their breakfast before us..We then went to find out we’re our breakfasts were as we’d been waiting 35 minutes to be told it was on its way.When we got our breakfasts they were also cold..So we complained & never got an apology at all so we decided to get refund & they We not even concerned about what had happened to us!!!
Fleety68 . 2017-11-27
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Came for lunch today. Most of the teapots had broken lids. Pulled out eight knives before I got a clean one, our food came. Mine was luke warm my friends was cold. The plate had some green stains on it. Think a back street greasy spoon would provide safer food. I dread to think how dirty the kitchen is in this cafe
Gemma W . 2017-11-20
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Not good at all.Only one member of staff on the till taking orders and payments.It took forever to get served.No cutlery ready.The table was dirty.Food was very dry.I had fish and chips,which tasted like warmed up cardboard.My daughter had scampi which she said was not hot enough.Overall not recommended.Sainsburys cafe is 100% better quality so would take a trip there instead.
Wendy C . 2017-11-09
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No napkins or spoons food not available that's advertised. Tables and floor clean. There is a really nasty smell all through the store that gave me a headache People were leaving their shopping and walking out. The toilets especially the disabled loo was filthy the bin had dirty nappies and sanitary items piled on top and on the floor there was no loo roll. The cleaning sheet said someone had checked it at 3pm this was 3 20. I was told staff aren't allowed to touch the rubbish from the special bin but surely a second bin is needed as having rubbish on the floor and piled against the wall is a health risk to customers. Not a nice store, and now our corner shop but will use Lidl even if it's now further away from where we now,live.
Sheilaandco13 . 2017-09-18
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Well not that quick as there was a 25 mins delay for cooked food but we were informed before we placed our order. Lunch came pie mash and peas for hubby and red thai chicken curry for me both served by a very pleasant lady who offered to get anything we needed. Hubbys looked as expected mine from the under 500 calories range was smaller than expected with not as much sauce as i would have liked I started counting the bits of chicken as i felt a bit cheated i gave up at 10. With peppers and broad beans it made a very tasty meal and left my diet halo glowing
suef402017 . 2017-09-17
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Twice now I made the mistake of eating here. The coffee tastes and looks like dirty water and the all...
Elaine L . 2017-09-07
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Went back hoping they had improved. No, still dirty and unable to get an order right. Prob best closing it...
geoandem . 2017-09-03
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We arrived at the café for a late lunch. When we ordered (1 x fish and chips, 1 x mini fish and chips) we were told there was a half an hour wait for food but as it was after 3pm our drink would be free. We decided that we had time to wait and actually the food arrived in 15 minutes. I guess that that the suggested wait time would have put some people off. The food was very good and my 'mini' portion was perfect. We both commented that the batter was crisp and the fish was chunky and tasty - not at all like some fish you can get - thin and tasteless. If we were passing we would definitely not hesitate to visit again.
Lesley B . 2017-08-21
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The cafe at Preston puts the one in Southport down the chart in my opinion ,happy informative staff and the place it's self more inviting, nuff said
awasp . 2017-08-19
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We were passing and decided to stop for a quick lunch with our two children.Kids eat free with every adult meal.We were assisted by a very nice lady at the till to take our order, and there wasn't a long wait for the food despite being very busy; almost full.The food wasn't great but didn't expect gourmet cuisine when feeding four for just over a tenner.Overall, worth stopping by for the first time in years.
CSPreston . 2017-08-01
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Not sure why the poor reviews below. My visit for breakfast at the Riversway Morrisons the other day was perfectly fine. My order was taken quickly by an alert, friendly member of staff. No problems there. Plenty of room to sit, clean and tidy tables. Looks like a lot of people come her just to have a coffee and read the paper in the morning. As its open plan it doesn't smell of cooking too much.My 'Big Breakfast' was delivered quickly.The plate was warm and the food was hot and plentiful. You have to order toast and black pudding extra and comes on separate plates but I have no problem with that. The only issue I had was the bacon needed to be fried a bit more (suspect microwave used here?). Egg was runny and tasty, fried bread was great. very filling meal and a bargain at just under £5 (although black pudding & toast is extra). Drinks are also well priced.Morrisons cafe has a decent choice of food at reasonably cheap prices. Remember this is a supermarket cafe so keep you expectations at that level. I have always had a pleasant experience, That's why I come back. If you consider somewhere is so bad and you give a 1 out of 5 review - complain at the time, not later, so they can do something about it. They may not be reading these reviews.
TonyWozza . 2017-07-29
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Completely ignorant staff who have no motivation to achieve anything slightly ambitious in life and get by doing the absolute bare minimum at every given moment. Paid for our food and waited 30 minutes at first until we had to go up and question what was taking so long (wasn't busy in the slightest). The manager wiping his nose on his hand throughout our time there was disgusting and was very rude when 'trying' to deal with our food. NEVER AGAIN
AdamJDrew . 2017-07-14
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A pleasant surprise after shopping, the menu is good value and the food well cooked. The eating area is clean and the waiting on staff work hard to keep the tables clear of used plates etc.
j0hnmillingt0n . 2017-03-06
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Come on Morrisons please sort the cafe out! We have never received a hot breakfast in all the years we have been eating here. At best it is served tepid but today the bacon was rock hard and stone cold.The one good thing, it is convenient when doing an early morning shop but I think the time has come to find sustenance elsewhere or shop at another supermarket!
LancashirePolly . 2017-02-15
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It has been many years since I visited the Morrisons café, it will be many years before I visit it again. All we wanted was to pay for three coffee's, the poor boy on the till was serving, filling the coffee machines, replacing the cutlery and various other tasks, he was trying his best but he should not have had to do all this. Poor Management. We were actually at the till and still had to wait 10 minutes to pay for the coffees. Awful
patricia c . 2017-02-09
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We were a party of three,my meal was very disappointing,I could not eat it,but the other two meals were fine
Eviegoodfood . 2017-01-18
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this place is getting a bit better with staff being better organised and supervised , still the staff can be a little rude and unhelpful but it is fair to say it is a little better.
terry d . 2017-01-17
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Normally go there for breakfast and it is ok. However on one visit the tables were piled high with dirty pots and broken crockery on the floor. Drinks machines needed refilling and we did not get the actual breakfast we ordered. Told the Customer Services staff and complained by email. Had about 3 acknowledgements to my message. No one has replied to me about my concerns since I first reported them on 29 December 2016.
CHRISTINE A . 2017-01-11
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Cafe has had a recent revamp, but I am sure the staff think that self clean tables have been put in. Since the first couple of days the place has never been clean. The breakfast is hit and miss. I have 17 receipts and 17 pics of what came, only once did the served food match the receipt. Come to a point now I think I need to go elsewhere or just avoid this cafe. They never have Lamb in, so doubt they even actually do get it in. I have tried six times and they have always sold out. Fish and chips should be sold as batter and chips, my nine month old had more fish in her free fish fingers. All the deals and free meals sound and look good until you start dissecting what you actually get. Don't get me started on staff, however could explain the missing food on orders. Will probably keep trying as cheap and cheerful when in a rush, just probably not as often as now.
geoandem . 2017-01-06
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Called in today when it was quiet. Had breakfast which was put on a cold plate so that the food was cold also. Made a complaint but didn't think the person complained to took much notice. Although it was quiet tables had used crockery on and wanted a good clean. Won't be going back in a hurry.
Margaret W . 2017-01-03
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Ordered ultimate breakfast for myself and eggs Benedict for my partner.To start, my partners was OK however, the extra bacon she ordered was so cold & hard it bent the fork ?!!!! Also dearer than advertised! My ultimate breakfast came without toast & extra sausage I ordered, this was quickly rectified, as i began to eat I noticed that the whole meal was quite cold, I sent it back & it was replaced very quickly, but without the extra sausage, again this was quickly rectified, same again, the whole meal was cold !!Sent back a second time, I even said just put it in the microwave, it'll be fine, but a new breakfast was sent with an apology & a full refund...Sadly the third breakfast was also cold, how can it be so hard to get a warm plate of food ?The only good point was the manager who was a lovely man & a credit to Morrisons, I left my cold meal after the third attempt & went home & made it myself! Wasn't expecting a great meal, just a stodgy fry up... never again !
dav1098 . 2016-12-28
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Awful food dirty tables and cutlery lipstick on cup none caring staff, just been refurbished complete waste of money, also staff need upgrading
dallasUk . 2016-12-20
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Great value, tasty breakfast...really as cheap as chips!!! Can't fault as this is what it says on the tin. A really good café experience!The line is a bit of a pain however the new café area is very pleasant and clean.Really accommodating staff ..... saw them look after those who needed a bit of extra help !Very family friendly Enjoy
julo063 . 2016-12-20
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Always liked the cafe here altho there is a very rude older women which serves on the till. Food always faultless and hot
Kirstie L . 2016-12-19
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me and my husband came here whilst I was on my lunch break and bearing in mind I only get an hour we were served in a timely manner and I had chips egg and beans and a chocolate milkshake. I must say it was one of the best lunches I had in a while and at that speed. the café area was clean and tidy and staff were friendly. ok for a café lunch
beedog76 . 2016-12-14
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We go here occasionally before shopping and after we have finished we always say never again. The place is too big to manage with three sometimes four staff on at teatime ,the cost of the refunds would surely be reduced with an extra member of staff(£8.00 an hour will not break the bank for one more person) .This is fast food and should come in less than half an hour but rarely does; it is quite often cold or dried out after being left on a warmer waiting for other meals; the checkout staff are usually cleaning a shake machine or juice machine; the coffee machines rarely work and people are still given cups to use them even if the till operator knows its not working; the layout is new and smart but the staff have no motivation or pride in their jobs and this makes eating here an awful experience(we now go for the entertainment of seeing people disappointed while the staff blissfully go about their work unaware that the stores reputation is being damaged). These cafes typify modern customer service i.e. as long people are coming through the door we do not care. Sorry quite a bit long winded for a Morrisons café review but I don't care if I spend £4 or £40 on a meal I deserve good service and good food.
terry d . 2016-11-23
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I've been here a couple of times recently and have been very pleasantly surprised. The staff are lovely and took good care to ensure the order was right. The chicken salad was super- fresh and tasty! If they had coca cola rather then Pepsi it would be even better 😉
1499 Opinions
Had a great visit and i had a fantastic lunch and drinks many thanks to all the team
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Visited on a Saturday night with a large group of family. Staff are welcoming, friendly and helpful. Menu is extensive with lots of choices for all dietary requirements. 3 of us had the vegan mushroom and ale pie and it was absolutely delicious. I would definitely recommend and would go back and order it again. Fantastic! Compliments to the chef!
312 Opinions
Not a fan of bottomless brunches in general, only went for my daughter’s birthday. The food was so horrid it was actually amusing, I thought it was our complimentary starting platter , not a main meal to share with 6 of us 😂 chips, spring rolls and small pieces of chicken that looked and tasted like icelands’ finest. If you’re going for the food don’t bother 😂 The drinks, atmosphere and service top notch though, the bingo is good fun, time flew by. You get your monies worth with the drinks alone, glasses were never empty. Up the food quality and portions and this place will do well.
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Great tapas menu! We went on a busy night and had to wait for food, but was worth it.