Miss Polly Cafe in Elmbridge

Really disappointed that the “baby change” and wheelchair toilet was completely inaccessible. No ability to change a baby as there was no pull down table in there. It was also filled with cardboard boxes so completely inadequate for a pram/wheelchair user. I asked the staff where I could change the baby (in case there was another area I had missed) and after being directed back to the “accessible toilet” I pointed out it was being used as a storage cupboard so she suggested I change the baby on one of the cafe tables! Completely unhygienic not to mention unpleasant for anyone having their lunch nearby…Or for the food standards agency!

We tried Miss Polly’s earlier in the year and had excellent breakfasts. Loved the attention to detail on the flavouring of the tomatoes and mushrooms and the homemade hash browns were amazing. Today was a totally different experience. The service was chaotic and amateurish. Apparently 2 new staff but why aren’t they trained?? My husbands eggs which we asked for well done came almost raw they were so runny. Not only that, there was no seasoning on the vegetables and the lovely home made hash brown replaced with a cheap frozen one. An extremely expensive basic breakfast. They were not prepared to offer a refund and poor communication meant third time lucky and half an hour later the breakfast was served with well done eggs. By this time I was on my second £4.50 single shot flat white. We actually don’t mind the prices if the food is outstanding but the food we had today just felt like a rip off. Sadly as locals we will not be eating here again. Shame because we love the venue and it’s just round the corner.

Classic West London Rip off. Poor service, average quality food , slow service at extortionate prices. The young families drawn here with children should reject this cafe .

The staff are brilliant,and always very efficient and kind.But the food is so so expensive and not very good at all. I paid £4.50 this morning for a ver dry pastry.Coffee is also very expensive

Lovely staff and a great location but the prices have been hiked obscenely - a single cappuccino is not far shy of £5 and food is charged at a premium for what is essentially basic cafe food. They rely on regulars in the week and should be more mindful of keeping local customers loyal with midweek deals perhaps. Moving prices up and lowering the menu choices & quality only works for single visit tourist spots more like the cafes in Hampton Court (bring back the fresh cooked skin on fries instead of the tasteless oddly yellow ones please!) The toilet facilities are often foul and don’t seem to have been cleaned since the cricket club bar patrons used them the night before. A shame to think that this spot may go under yet again if improvements are not made soon.

I loved the coffee, the super people working there, the mushrooms on toast. I thought the last owners were so lovely and sad they closed. They were pillars of the community. Delighted that Sam took it over and brought it to life. I like the coffee machine is on the back shelf as it makes it more open. The coffee is outstanding. I’d said the best around. Wish on cricket days, we were not pushed outside and I wish the cricket club would sort out bathrooms. Overall a lovely place to have on our river. Thank you all, especially smiling young people serving in the kitchen and out front.

Great location at one end of the East Molesey Cricket Club along the Thames Path with nice views of the river. Whilst the staff are friendly and the coffee reasonable, the problem is that the food and cakes they serve up are overpriced and of poor quality. This place has huge potential but they need to step things up quite a bit.

Dropped in with my children,and what a nice spot.However the toilets are in a bad state,taps not working. Radiator leaking looks like it’s been dripping for months.Staff are good but the food is expensive,and not cooked very well. Shame it’s a nice spot Wasted

If I could give zero or minus stars I would. Very disappointing experience today. Firstly the food prices are extortionate and the food quality, portion sizes and overall experience in no way matches these prices. There were 5 of us, 3 adults and 2 young children. We only had 3 toasties and my son had children's beans on toast. The toasties weren't toasties but toast with some un-melted cheese and cold ham inside. I had gluten free bread which was tiny! Each toastie was £6.95!! With a salad 'garnish' (mine was 5 small soggy leaves). I ordered 2 bowls of chips that arrived in a small bowl, cold and tasted of old oil. They took the chips away and bought out 2 new bowls of chips, hotter but still rubbish. A total rip off at £3 each a bowl! My son's beans on toast seemed the most edible. No one came to check on our satisfaction of our lunch. After 5 years being a secret customer writing reviews this would have been an instant 0 rating. According to my partner the toilet door in the men's toilets didn't lock, and they keep their cleaning equipment in there (mop, bucket, chemicals etc). The ladies toilets were so disgusting I didn't use them, I walked in and straight out again. The baby changing was so disgusting that I actually changed my baby outside on her changing mat (that's seriously saying something if it's so disgusting that I prefer to change my baby outside on the ground than in a restaurant/ café changing toilets). These are the same toilets the staff use so that's a concern. So it came to no suprise that the high chairs were also all filthy. The waitress did give one a wipe with a dirty looking, stained rag. She said "there we go" which obviously wasn't good enough so I got some spray, wet wipes and cleaned it myself. There is no table service or anyway to make the customer feel 'welcomed', the staff look miserable, we're unhelpful and didn't seem particularly bothered by complaints. Apparently this place was closed down and then reopened. I think it should have remained closed if this is the service they provide. Possibly one of the worse cafés I've been to recently

Where do I start. Firstly the prices are ridiculous. To be fair, it's by the river in East Molesey, so that is to be expected to some degree. The issue is the food quality nowhere near matches the prices. We had ham and cheese toasties which weren't really toasties. The cheese wasn't melted, it was cold, and ham was something you'd get on the cheap at Tesco. My partner had a gluten free version, which was ridiculously small. At £7 each it felt a massive rip off for what we got. They brought out bowls of chips that were cold. When I complained the waitress explained they don't fry the chips to order and they are just kept on a hotplate (which isn't good enough at £3 a bowl, when they are cold and stale tasting). She did bring out replacements, which were better, but still not great. The toilet door in the gents didn't lock, and they keep their cleaning equipment in there (mop, bucket, etc). The high chairs were all filthy, and the waitress, on request, did give one a quick wipe with a dirty cloth. My partner grabbed paper towel and spray and did it herself in the end. There is no effort to create any atmosphere inside. No music, table service, or a particularly nice looking space. It feels like they are just looking to get as much money out of the customer without bothering to give any quality or level of service. Not good enough.

The best thing about this cafe is the staff. The cafe is too expensive and it needs tidying up as it's very scruffy. Such a shame as it's in a nice location just by the river.

Very pleasant, stopped in for tea and cake - friendly staff, delicious cakes, and very good value for money. Sitting outside in the sun by the river in November made it extra memorable! Would recommend.

Such a lovely visit to Polly’s. The food was not only delicious but well presented too. The staff were friendly and efficient. It’s a great solution to making use of the old cricket club building and although the toilets could do with updating, they were clean. The parking is a decent size too. Sitting outdoors right by the river is stunning plus there is lots of space for buggies etc. Looking forward to my next visit so I can try more of the food!

The staff are great but the food is very poor at times.Since it’s been taken over it’s very untidy.In fact now scruffy and not cared for,Shame because it’s a good spot.Took the family 2 weeks ago and all said,it was very poor. Sorry

This place is busy busy busy at the weekends, but that doesn’t hamper the service. Lovely staff, a great menu, good food, and a wonderful setting. It’s dog friendly too! You must go! I love it there!

Poor service Food 40 minutes wait Wrong food delivered first -we were 3 people -food arrived for 2 people. Seating problem -one person hogging 2 benches outside -feet on seats Loved this cafe But will never go again.

Very disappointing. Lukewarm coffee. Very small 'small' Americano that was overpriced for the size. Poached Eggs on toast that actually were almost inedible ( we had to send an order back as the eggs were barely cooked) with a scrapping of butter and very thin slices of toast. No garnish. It all felt overpriced, bad value for money, and surprising that a place feels they can get away with serving food like that and charge so much for it. We'll never go there again.

Great location. Welcomes dogs. Mochas taste lovely but they’re always luke warm. Doesn’t matter how many times I’ve asked for an extra hot one, it’s still served luke warm. Given up now. Such a shame.

I go to Miss Polly most days,it’s great,staff are good and always polite and well mannered.Today got there as usual ,but apparently couldn’t go into the Cricket Club Area.? There wasn’t one person in there, closed because the cricket committee didn’t want it used.I hope that The people running it don’t get the same problems as before.They are really making a great social cafe and doing a real place to go.

Walking along the river today found Miss Polly for the first time and it was great. We where made to feel really welcome with a couple of dogs and will be going back again. i had the carrot cake and it was moist and tasty. all the other food looked lovely

Hi all just wanted to say that as I go to Miss Polly every day.The staff are all great and very friendly.Simon whose managing now is doing a great job.Shame the outside area is leaking and the ceiling is falling in.It won’t stop me going ,it’s a good social get together Cafe.

We went for a walk in Hurst Park with my friends dog, came across this gem by the river Thames in the grounds of East Molesey Cricket Club. Lots of tables & chairs outside with brollies, under cover tables & chairs. Its very dog friendly with water bowls & dog treats. Menu had a very good choices including a doggy menu too. It wasn't expensive either. We both had chick, bacon & avoc sandwich which was very yummy. I had breakfast tea strong how I like it & my friend had smoothie which looked lovely too. I would recommend it & def go back if in the area. Staff lovely & very quick service.

Poor menu, expensive, the tall bloke behind the counter was rude, arrogant and shouldn't be in the service industry, never to return.!!

Took a friend for her first visit after telling her what a nice place it was as had used often but bacon butty was overcooked and hard,toasted sandwich hardly any filling limp rocket, had to help my self to knife,sauces from boxes high on wall past ordering desk when asked was told over there no help at all. Before on each table in a box it's filled with those things but I checked and there did not have them. Was told an event was on indoors so couldn't sit there. I think all the staff were more concerned with this event than the other customers. My friend will not be coming back and possibly I will not either. Such a shame

Cheese toastie. Two pieces of cold toast with slither of cheese, slightly melted. Rocket provided ok. Had to ask for table to be cleared. However cleared but not cleaned. General take it or leave it attitude. Sent email on the Sunday after visiting Saturday but no response, hence this review. Venue excellent setting, food very disappointing.

Milkshakes are milk with flavour. Throw in an Oreo cookie. Had mine remade twice, it was warm and no thickness at all. For the price of £4.80 it's a definite miss. Just dissappointed as great venue and friendly staff.

If your after great food, great coffee and a nice friendly atmosphere with very friendly staff... you've found the right place here !! Always reliably good.

I was delighted to find this cafe on cricket club grounds near the Thames at Hirst Park. I ordered tea and a bacon butty. It was described as a bap with two slices of bacon £5.20. That was it !!! Not a lettuce leaf or...

….. the choice and quality of the food on offer is disappointing and, for what it is, pretty expensive. The quality of the ham and the cheese in the ham and cheese toasted sandwiches is the poorest I’ve had for ages. So, for me, it’s...

The best coffee and service for miles. Every time we leave East Molesey we worry that we won’t find coffee as fab as Miss Pollys and every time we are proved right. Friendly staff, amazing coffee and great inventive food.

Lovely riverside location but very average in terms of what’s on offer, especially since half the items on the menu have been crossed out! The prices they are charging are quite ridiculous for what you get...I paid over £10 for a small ciabatta sandwich and...

Had a lovely lunch at the Miss Polly cafe at the cricket club. We often used to go to the Miss Polly in the High Street, which I would also highly recommend but the location and surrounding at the cricket club suits us more.

Had a couple of afternoon tea boxes from Miss Polly's to take with us on a birthday boat trip. Absolutely delicious and super value too. Highly recommend and will be back :-)

Great location by cricket club and river. Good used to be great - like that in the sister cafe. I know Covid must affect things but: very little choice - toasted ham or cheese sandwiches. Bacon, sausage or egg bap. The bap had been microwaved....

We had a big 50th birthday party here in July 2019 and asked Jo and Dale to cater... they cooked veg and meat chilli with all the trimmings, the food was so tasty, the guacamole so fresh and the way it was presented was perfect....

Over the last few weeks we tried a couple of americano coffees and mochas. Sadly a very disappointing taste and an absolute waste of money.

At the moment you can’t use the toilets for some reason.The porta loos are filthy. An umbrella has been blown down for days.Generally it’s very scruffy and a step up into the outer building is dangerous.Sorry that’s an accident waiting to happen.

Great venue and good variety of food especially breakfast However my friends and I were surprised that not much care has been taken over sanitising tables and chairs between customers. On our visit no one washed the tables and chairs and cutlery is left open...

Having waited 45 minutes from time of order our breakfast finally arrived after being chased up For nearly 40-00 , the all day breakfast was cooked very badly , the hash brown was burnt to a cinder , eggs were black I should have stayed...

The food and service is always great at Miss Polly riverside and yesterday I tried the egg butty for the first time and it was the best one I’d ever tasted! Hats off to the lovely team for still pulling it off in lockdown. What...

Great little cafe - pity it’s not bigger. Food great quality. Breakfast very good with good quality bacon and sausage. Sandwiches have nice fillings and come with a decent salad and homemade coleslaw. The best place by far in this part of Molesey.

FABULOUS CAFE, GREAT ATMOSPHERE, LOVELY STAFF...try the chicken salad sandwich, or the tuna melt in fact all food is amazing...just delicious!

Food very nice but a tad on the expensive side for such a basic environment and surroundings could be updated

The best full English breakfast I've had in a long time - I'll be back asap to try the rest of the menu. They really care about food here, and know exactly where everything comes from, and it shows.

There is no better cafe in East Molesey. The food is consistently excellent and the service is both friendly and efficient. There is a good choice of vegetarian and non-vegetarian food. Would thoroughly recommend the breakfast but actually, never been disappointed with anything we've had. Our boys are also both massive fans, particularly of the burgers. Great coffee and good selection of other drinks. And finally, it's good value... not over-priced like some of the cafes on Bridge Road...

We stopped by very quickly with the family and the dog for a coffee and cake. The juice we ordered for the child never came despite repeating the order with the waitress. The pastries given to us were just about edible, my wife's pastry was stale and sent back, mine had seen better days but I ate it, my son's chocolate cupcake was rock solid. When we went to pay with the same waiter that served us, no mention of the pastries nor the missing juice. We mentioned the juice was never brought up, they only said oh ok. This is very disappointing as we had only heard superb reviews on the place and we thought we would give it a shot, but the experience was quite poor. Coffee however was excellent.

Been to Miss Polly for breakfast a few times recently. They have a fantastic selection of mostly traditional breakfast dishes. All of the dishes we tried were superb. Coffee and milkshakes were high quality and there is always a tempting selection of cakes and pastries on display to spoil yourself with.There is always a very warm welcome and a lovely atmosphere here. Very child friendly. A firm favourite!

Great family breakfast. Child friendly cafe , friendly staff. Clean facility. Some toys and books available which is always helpful when you have two little kids.

Wonderful local cafe serving fab coffee and great food! In particular, the choice for breakfast/brunch is excellent. Freshly cooked and locally sourced and presented with flair. Highly recommend this friendly place which is head and shoulders above any local competition.

The best breakfast in the area, with friendly staff and a brilliant choice...well worth seeking out in the area

Really great food - this Australian run cafe is excellent. All our brunch choices had top quality ingredients, carefully put together. Homemade hash browns, balsamic vinegar with the smashed avo, crispy tasty black pudding, very good quality sausages and bacon. Very good, quick service and friendly staff. Typical Australian approach to excellent coffee and creative, good food, really recommend a visit. Oh, and they also serve homemade Oz pies and sausage rolls.

I have visited a couple of times and the food has been very good. Nice staff and a good menu. It's nice to have a good cafe in walking distance. Shame they aren't open on Sunday.

We had a big 50th birthday party and asked Jo and Dale to cater... they cooked veg and meat chilli with all the trimmings, the food was so tasty, the guacamole so fresh and the way it was presented was perfect. Dale arrived an hour before the party to set up, he left the food hot which continued to be heated by something underneath.

Really friendly service and nothing was too much trouble. Lovely presentation and serviced quickly with a smile. Very fresh and tasty. Coffee was delicious too. Brilliant thank you

I called in during the first week of June and was immediately struck by the friendly and attentive attitude of the staff. I had a coffee and chicken fillet burger, both were excellent and very good value. I recommend it without any hesitation.

I had the good fortune to be invited to breakfast at Miss Polly's a couple of days ago by a former schoolfriend whose family have owned and run a cafe in the East End of London for a little more than a century. My ex-schoolmate drives into sunny Molesey every couple of months to meet for a bite to eat and a good chat (generally on a Saturday, because he has to look after his own cafe during the week) and he always insists on dining at Miss Polly's because he can 'create' his own breakfast there and enjoy a bit of banter with the very charismatic and efficient team of 'serveuses'. I usually order Miss Polly's Full English Breakfast (which includes spinach and black pudding and is great value for money). The sausages are delicious and always beautifully grilled and the bacon, which I understand is sourced from a local family butcher, is to die for!!! I also enjoy a good chat with the staff who all have great communication skills and really do know how to make diners feel at home. (By the way, I also had a generous slice of delicious Italian orange and polenta cake with my second cup of high quality mint tea and as I was leaving, noticed a plate of individual steak pies on the counter which looked as if they'd been crafted by hand and which I'm determined to try when I eat at Miss Polly's again. I also hope to systematically chomp my way through all the exotic-looking cakes on offer during future visits. :)

This cafe is so different than your usual menu. The food is made fresh and from freshly sourced products. Which makes everything taste so delicious and different to normal cafe food. There is a lovely range of cakes to choose from. Suitable for just coffee to breakfast and, lunch . It is a very small place and at certain times ,particular after 3pm with schools coming out , can become crowded and would find difficult I think for people needing more room although they will help accommodate you as much as possible.

Miss Polly Cafe (East Molesey) offers a consistently high level of service and cuisine. I recently had a Full English Breakfast and though I was disappointed not find some of that now legendary Miss Polly spinach on my plate, there was black pudding which was a lovely surprise and that and everything else was of the finest quality. Keep up the good work, Miss Polly! Your cafe has already achieved cult status. :)

Have been a few times for breakfast and not had a bad one yet. Well cooked and ample serving for a good English breakfast. Puzzled by the spinach on offer with it. Still, does not take away from the excellent breakfast. Bright interior and quick service

My friend and I often choose Miss Pollys for our regular lunch dates. I have never had a poor meal.

Ive lived in Molesey for years, have seen this place but assumed it wouldn't be very good. Went there with my daughter and was blown away by how good it was. Friendly staff, great menu options, and a brilliant breakfast. I had what I would call an 'all in' breakfast - but it was creative with a bit of spinach, and spicy hash brown and absolutely delicious. Might be on the pricey side but you get what you pay for and I'll definitely be coming back. A great experience. And busy too - lots of people discovering this place. Brilliant and recommended.

Miss Polly is a great local spot for breakfast in Molesey. My son has Coeliac disease and the guys there are able to provide his with a great choice of gluten free options. They really understand the issues with cross contamination so we can eat there without worrying. He loves their pancakes!!

Have dated this review as November, but have regularly visited over the past year. It is the best cafe in Molesey. Nothing else gets close. That is all I have to say. Well done Jo/Dale!

We came across this lovely cafe during a google search of ‘cafes’ near to us. What a lovely little cafe it was. We had taken our goddaughter out for the morning and wanted to grab something to eat quickly. The staff were so friendly and excellent with her. We were greeted with a warm smile and the food was great. Would recommend.

A work colleague recommended Miss Polly Cafe to me last week so I thought I would try it today. I perused the menu and came across a “hash brown stack” OMG it was gorgeous. Hash on the bottom, sliced mushrooms, another hash, smashed avocado, asparagus spears topped with a poached egg surrounded by salad leaves and a balsamic dressing. Mmmmmmmmmmmmmmmm.

We have recently arrived in England from Australia and have been travelling around the South. This little place gave us the best big breakfast and coffee we have had since we left Melbourne. The bacon had amazing flavour and the holandaise sauce with the poached egg was great

I stopped in here this morning having seen it in passing. Fabulous coffee and beautiful breakfast of bacon, poached eggs, smashed avo on sourdough. Excellent service and friendly staff. Perfect breakfast stop and plenty of people in. Great find!

We have eaten here several times and regularly stop for coffee. Comfortable and clean facilities. Good menu for a quick bite and the food is very high quality. Lovely atmosphere as the café is run by a friendly Australian couple, Jo and Dale. Children welcome (kids' menu, high chairs and toys provided). Not cheap but excellent value for money.

Thank goodness finally an Aussie style cafe in Molesey. Coffee to the standards of Melbourne, great brunch and a friendly atmosphere. Whats not to like!

Great little place, fantastic food and the lady who served me was lovely - I will return when I come back to East Molesey

What a refreshing addition to Molesey village! Food is amazing and varied. The Avocado Eggs and Bacon is to die for as is the Breakfast Bruschetta. Presentation is excellent with an artistic edge. Please visit this place. 2nd time here and at least 3 other items on the menu I look forward to trying next time.

Live round the corner and normally frequent Bridge Road. This could become a favourite. Visited for the first time yesterday and back for lunch today. Food excellent, homemade and delicious

Came for lunch with some freinds All drinks and meals above expectations Fantastic little place Great staff and food Would highly recommend this cafe Hope to be back in the future Greg

Popped into this cafe with the family. Lovely atmosphere, friendly staff with good service. All food is locally sourced and they cater for people with special dietary requirements. Food was excellent.

My partner and I went to miss pollys on Sunday morning to have breakfast

Amazing place, genuine 5 stars. And that's from 2 visits over a week period. I travel a lot for work and therefore eat out a fair amount and I can genuinely say it's pretty much the best breakfast I've ever had. Really nice menu and the food is really well prepared/presented. Seems to be getting quite busy...deservedly so

Miss Polly cafe is a child friendly, warming place with amazing food and welcoming staff. Very accomodating of all dietary requirements and of children of all ages. One of Molesey little gems!

The place was pretty full so they accommodated us with a high chair and a pram outside. The service was excellent. The food arrived in pretty good and it was delicious. Polly breakfast and French bread with berries was great. The drinks were good as well.

Excellent coffee and sausage butty. Definitely good quality ingredients and great service. Will return, that's for sure

Came here to do a bit of work, instead of going starbucks or costa. What a jem of a find.

Chose this cute little cafe for an impromptu lunch having just moved to the area. Was very impressed by the variety of the menu (all of which sounded delicious) and picked the parma burger - highly recommended! The food came out promptly and piping hot, all clearly freshly cooked. The lady serving us was very friendly and upbeat, and i will definitely be back to sample more of the menu.

I’ve recently been twice to this lovely cafe. First time I went for breakfast and had an amazing full English which was made with local produce and all organic. Second time I went for Lunch and had a Miss Polly burger, friend had a chicken burger in a charcoal bun with homemade coleslaw.. delicious!! With the best triple cooked chips!!! So good we took some home with us lol! Husband and wife team are amazingly friendly, food tastes divine and all on my doorstep! Definitely going to try and make my way through their menu!

To all the tourists and less adventurous type who never venture beyond the crop of cafés in Bridge Road, the time has come to head further into the heart of East Molesey and check out the fabulous Miss Polly Cafe on the Walton Road.

Miss Polly is a fabulous addition to Molesey - super friendly service and fabulous food. Went with a group of colleagues and had a fish finger butty - really tasty light bread and very generously filled! We all agreed it was excellent value for money and it will become a regular lunch venue.

We had lunch today at Miss Polly's Cafe and were very impressed. The service is friendly and attentive, with food being served promptly. The coffee is excellent. We ordered a chicken & bacon salad and a breakfast bruschetta: both dishes were very freshly prepared, with outstanding ingredients and of a good size. It is a very welcome addition to the pantheon of coffee shops in Molesey, and a significant step up from the previous incumbent in terms of quality and service. There is also a sizable children's menu, which is a must for this area, although we've not yet brought our kids in: that will happen very soon, based on this experience.

Had a lovely first visit to Miss Polly Café this week. Had a very nice, well priced lunch. Food came quickly (but not too fast) and was very nice.