Based on 10 opinions finded in 1 websites

Based on 10 opinions finded in 1 websites
Nº 499 in 545 in Cheltenham
Nº 106 of 108 Other cuisines in Cheltenham
Opinions
El personal aquí debe ir a una capacitación de clientes. . No hay mucho más que decir. . La comida es muy cara. .
michael s . 2019-09-27
MORE AT TripAdvisor
Galletas para nieto. . . Tienen una buena posición en la galería pero aún no son baratos, pero luego necesitan ganar dinero que no tienen que comprar.
michael s . 2019-06-30
MORE AT TripAdvisor
Wir wollten unbedingt die Cookies probieren und waren sehr enttäuscht: zäh und zuviel Backpulver, sie schmeckten eher wie von vor zwei Tagen. Wir hatten frische, innen weiche und außen knusprige Cookies erwartet und waren enttäuscht. Nicht noch einmal.
Marie K . 2019-06-30
MORE AT TripAdvisor
Everything is expensive in there! Not sure why? Tiny shop, friendly staff & clean. Good for special occassions.
Rhia T . 2018-08-20
MORE AT TripAdvisor
Bought a super big double layer biscuit for a birthday. Not cheap but staff were very friendly and managed turn around time of two hours to bake and ice. Cake was a great hit with my daughter and her friends.
CaptHaddock83 . 2017-08-18
MORE AT TripAdvisor
Always a nice choice of cookies to be had. Staff very friendly and helpful advising what is in the ingredients of the cookies.
Dudley T . 2017-02-01
MORE AT TripAdvisor
Took two grandchildren out shopping and as a treat asked them what they would like. Milkshake and cookies. After walking all the way through the Arcade to this place told " we've run out if milk". What? If this is supposed to be a real business how can that be? Either stock up properly or send one of the young ladies who really couldn't seem to care less to get some. We were not the only 'disappointed' customers as behind us were four/five other young people all of whom wanted milk shakes. Like us they walked away. Shame as the cookies looked great. If you want cookies/milk shakes then don't bother going here. If you want at least a reasonable level of customer service you're going to need to explain what that is it to the staff first !! I might I suppose be an old git but even the two grandkids thought this experience rubbish. Three less future customers guaranteed!
BruceT633 . 2017-01-03
MORE AT TripAdvisor
The member of staff was on her phone in plain sight for about a minute before she asked what I wanted. Told me they'd run out of it anyway in a rude monotone voice and said I'd have to wait 20 minutes.. no apology or anything
alicehoward123 . 2016-08-19
MORE AT TripAdvisor
Took my grand daughter in because she wanted a quick fix, the service was indifferent, the cake was ok but overall, not like an American cookie experience, probably not go for it often
Chris E . 2016-08-10
MORE AT TripAdvisor
Even though it has dropped in size dramatically the shop delivers a sugar rush to get the healthiest tempted, try the white chocolate chip
Chris E . 2015-06-04
MORE AT TripAdvisor
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55 Opinions
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341 Opinions
The cafe staff are always very helpful and lovely. I bring my kids every week and they love it. Shop floor is always well stocked and staff are helpful
377 Opinions
Went in here with a few mates, the drinks were good and staff was friendly overall but the drinks are massively overpriced, I guarantee management get a pretty penny whereas staff on floor get not much. I tried to tip the bartender for his brilliant service but he told me he’s not allowed to take tips because his boss said it’s against company policy. That’s the most ridiculous thing I’ve ever heard of. He said incase I could bribe him for the integrity of the best the barman game. I had lost the game and was happy so wanted to tip but wasn’t allowed, I tried to just give it to him but he said he would get fired if he took it. I doubt the cowardly management team will read this whilst they are sitting in Marbella siping drinks of money their staff earned. It ruined a brilliant night because everything else was brilliant just a shame the management are so selfish
1572 Opinions
Was always a decent spot for a relaxed coffee, but the mouldy windows on the entire first floor are off-putting. They desperately need to be replaced or, at the very minimum, cleaned and painted.
3290 Opinions
Consistently good food and service at brasserie blanc in Cheltenham would always recommend.