GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
2.5

Based on 10 opinions finded in 1 websites

site_photo3

Nº 499 in 545 in Cheltenham

Nº 106 of 108 Other cuisines in Cheltenham

Score
OpinionsNoteTripAdvisor102.5

comment_iconOpinions

El personal aquí debe ir a una capacitación de clientes. . No hay mucho más que decir. . La comida es muy cara. .

site_logo

michael s . 2019-09-27

MORE AT TripAdvisor

Galletas para nieto. . . Tienen una buena posición en la galería pero aún no son baratos, pero luego necesitan ganar dinero que no tienen que comprar.

site_logo

michael s . 2019-06-30

MORE AT TripAdvisor

Wir wollten unbedingt die Cookies probieren und waren sehr enttäuscht: zäh und zuviel Backpulver, sie schmeckten eher wie von vor zwei Tagen. Wir hatten frische, innen weiche und außen knusprige Cookies erwartet und waren enttäuscht. Nicht noch einmal.

site_logo

Marie K . 2019-06-30

MORE AT TripAdvisor

Everything is expensive in there! Not sure why? Tiny shop, friendly staff & clean. Good for special occassions.

site_logo

Rhia T . 2018-08-20

MORE AT TripAdvisor

Bought a super big double layer biscuit for a birthday. Not cheap but staff were very friendly and managed turn around time of two hours to bake and ice. Cake was a great hit with my daughter and her friends.

site_logo

CaptHaddock83 . 2017-08-18

MORE AT TripAdvisor

Always a nice choice of cookies to be had. Staff very friendly and helpful advising what is in the ingredients of the cookies.

site_logo

Dudley T . 2017-02-01

MORE AT TripAdvisor

Took two grandchildren out shopping and as a treat asked them what they would like. Milkshake and cookies. After walking all the way through the Arcade to this place told " we've run out if milk". What? If this is supposed to be a real business how can that be? Either stock up properly or send one of the young ladies who really couldn't seem to care less to get some. We were not the only 'disappointed' customers as behind us were four/five other young people all of whom wanted milk shakes. Like us they walked away. Shame as the cookies looked great. If you want cookies/milk shakes then don't bother going here. If you want at least a reasonable level of customer service you're going to need to explain what that is it to the staff first !! I might I suppose be an old git but even the two grandkids thought this experience rubbish. Three less future customers guaranteed!

site_logo

BruceT633 . 2017-01-03

MORE AT TripAdvisor

The member of staff was on her phone in plain sight for about a minute before she asked what I wanted. Told me they'd run out of it anyway in a rude monotone voice and said I'd have to wait 20 minutes.. no apology or anything

site_logo

alicehoward123 . 2016-08-19

MORE AT TripAdvisor

Took my grand daughter in because she wanted a quick fix, the service was indifferent, the cake was ok but overall, not like an American cookie experience, probably not go for it often

site_logo

Chris E . 2016-08-10

MORE AT TripAdvisor

Even though it has dropped in size dramatically the shop delivers a sugar rush to get the healthiest tempted, try the white chocolate chip

site_logo

Chris E . 2015-06-04

MORE AT TripAdvisor

Similary restaurants in South West

restaurant_img
2.5

78 Opinions

location-iconHoneybourne Way
Other cuisines
outdoor_seating_240011takeaway_240011delivery_240011

Service is invariably lacking! Usually down to training or lack of it. This time problem using the card machine until someone with greater knowledge stepped in.

restaurant_img
2.3

55 Opinions

location-iconSt. Margarets Road, Cheltenham GL50 4DU England
Other cuisines
outdoor_seating_253268takeaway_253268delivery_253268

Surly staff who don’t accept Starbucks app for payment and free shots 🤷🏻‍♀️🤷🏻‍♀️🤷🏻‍♀️ . Franchise or not, there are certain expectations from a Starbucks coffee shop and this one let the brand down

restaurant_img
3.3

370 Opinions

location-icon72 High Street
Other cuisines
outdoor_seating_234818takeaway_234818delivery_234818

anna was wonderful on the bar and so attentive. someone give her a raise bc i will come back if more people are like her 🤭🤭

restaurant_img
3.3

338 Opinions

location-iconHatherley Lane
Other cuisines
outdoor_seating_208489takeaway_208489delivery_208489

What is going on with Asda George click and collect at the moment!! No one answers the phone been trying all morning. Still my order was supposed to be ready yesterday and still nothing and no status updates!! Sort it out not impressed

restaurant_img
3.5

1564 Opinions

location-iconUnit 1 Promenade
Other cuisines
outdoor_seating_222876takeaway_222876delivery_222876

Missing 4 out of 7 items, and spilt half the drinks we did receive