Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Nº 392 in 433 in Gloucester
Nº 10 of 10 American in Gloucester
Opinions
Avoid at all costs unless you want to be charged twice and be called a lier for it. I purchased a deal of 15 cookies for £10.49. I paid once and the machine said authorised but they told me that it didn't go through so I had to do it again. I questioned it at the time but she said no it hadnt and proceeded to bin a receipt saying 'we dont need that'. When I checked my bank, it confirmed payment twice. I sent evidence to the company and they said that the manager told them that they only sold ONE lot ( which i highly doubt) and will not give me back the money, the manager wasn't even there at the time!!!. So even by sending screenshots showing the payments taken twice, they are taking the word of their manager instead of written evidence from the bank!!. Absolute joke!! Avoid, Avoid, Avoid!!!!!!!!
sharon h . 2024-02-14
MORE AT TripAdvisor
We stopped here just before leaving The Mall. Bit of a queue but quickly processed through. Comment would be the cookies are nice but compared against Greggs are much smaller and much more costly. Would only recommend if no Greggs near by.
Kevin S . 2020-01-04
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