Based on 44 opinions finded in 1 websites
Opinions
Caribbean curry needed to be returned to kitchen as it arrived tepid, and it was very bland - not at all fruity or spicy as described on menu. In addition to this, l left with a very sticky sleeve and underside of trainers where a spill hadn’t been hadn’t been cleaned properly.
Beverley K . 2024-06-15
MORE AT TripAdvisor
Really happy with food quality, went for tapas deal. 3 tapas and a glass of house wine for £13.50approx- can’t go wrong! Great deal and lovely food, drinks were served well and staff were very polite and friendly Highly recommend for town centre, lovely outdoor seating and plenty of space on inside. Also very clean. Thanks team Merletto
smixytrixy . 2024-05-28
MORE AT TripAdvisor
Unbelievably rude and grumpy staff member - a lady with a very long plaited pony tail. So grumpy and rude from the outset. We had not even been seated or ordered and she came over looking so grumpy, huffing, and giving minimal blunt answers. Walked off as somebody was still asking her something. Saw her huffing and rolling her eyes when another customer asked her for cutlery.
Lettie . 2024-03-07
MORE AT TripAdvisor
Always head to Merletto Lounge when visiting High Wycombe for enjoyable dinner, good food, atmosphere and service! Tonight had a very different experience after initial delight that Monday offered a special, ‘Cheeky Monday’, encouraged to order via app. which was not easy discovered we had not clicked in the right place to get special offer, explained to staff but unwilling or unable to address problem so Cheeky Monday turned into a very disappointing Monday! Will try somewhere new when next visiting High Wycombe!
HairyClairy22 . 2024-02-19
MORE AT TripAdvisor
Went here for breakfast when I woke up so that I could start my firework night day with a lounge breakfast.We had a fantastic breakfast,haven’t had a lounge breakfast in ages so really pleased to have one again.The food was delicious,my bacon and sausage butty was delicious and the chorizo and hash browns were also delicious too.Food was out of this world!Friendly and fast service!I love the decor and how this branch of the lounges chain has a quiz night on 7pm every Sunday night and also a soup of the day option!Would highly recommend this place for breakfast,especially if you are gluten free as they have a wonderful selection.
Andrew Niznik . 2023-11-05
MORE AT TripAdvisor
My friends and I went there to have lunch. I ordered a falafel flatbread with sweet potato fries and I really enjoyed my lunch. The flatbread was tastefully garnished with hummus, red onions and tomatoes with the falafel laid on top. The sweet potato fries were crunchy and fresh. My friend had a beetroot and feta flatbread and my other friend had a burger and fries and they were very pleased with their food too. The staff were friendly and helpful and we will definitely we going back there again.
Arundhati G . 2023-10-26
MORE AT TripAdvisor
What a beautiful looking bar/restaurant. The service was great, the food was delicious, and Patch was so lovely, friendly&helpful. I had the veggie breakfast which was so good!!! Will definitely be back
Jenny s . 2023-10-01
MORE AT TripAdvisor
Really lovely visit tonight. Food was excellent. The service was great - staff were warm, friendly and helpful. Atmosphere is warm and the lounge has a unique “quirkiness” that I love. Great cocktails at good prices. Will definitely come again.
Sheila P . 2023-08-23
MORE AT TripAdvisor
Amazing service and cocktails from amber and the food was lovely from chef Chris , will be back soon .
carlyi32 . 2023-08-20
MORE AT TripAdvisor
Both members of staff were very good indeed. My Nasi goreng was good, with plenty of moist & vg chicken strips. The beer was good but the wine was almost half the cost of the meal. Would I go again? Yes, for the tapas.
Alistair N W N . 2023-08-15
MORE AT TripAdvisor
First time visiting the lounge!Very good foods! We had some burgers and hot drinks! The staff is excellent! Only one thing I would like to see for the future, a bit more investment in the location, furniture to old and the sofas not to comfortable! Hope the owner will look into this! Otherwise is an excellent location for a stop by and have some food and drinks with family and friends! Definitely 5 star for the staff and the chefs who cooked our food!
Pixie1982Tina . 2023-07-16
MORE AT TripAdvisor
I really like the Merletto Lounge. I have eaten here many times, for breakfast, brunch, lunch and dinner. The menu is extensive and overall the food is great and really good value. The all day breakfast is fantastic, but sadly let down by the worst sausages I have ever had on a plate - I would say 'eaten' but they weren't nice enough to eat - one bite and I knew! Otherwise, all other meals I have had here (and that's many) have been thoroughly delicious. The decor is funky, the atmosphere is lively and the staff are really friendly. Will definitely be back! The cheap sausages meant this review was 'very good' instead of 'excellent'!
Trudie S . 2023-06-13
MORE AT TripAdvisor
Second breakfast visit to Merletto Lounge and loved it as much as the first. Shakshuka with chorizo is awesome, and the full English is great value. The quirky and trendy interior is lovely and open, great for people watching. Looking for an excuse to visit early evening and see how the vibe differs.
mariewilliams0n . 2023-05-30
MORE AT TripAdvisor
My partner and I really love coming to Merlotte lounge and regularly attend for drinks on a regular basis. We have eaten at the resturant and the food was nice, with great vegetarian and vegan options. The only reason why i have not scored 5 is because the tables are always dirty from the previous customers and they seem to short staffed the majority of the times! I feel that the staff should be wearing a uniform of some sort so that you can identify who the staff are.. We visted at the weekend for drinks to be told we would have to wait 20mins before our drinks would arrive due to the backlog - We left! To be fair the resturant was very busy, but the weather is getting better so you will expect more customers visting - There needs to be more staff and organisation so that the resturant can continue to make process!
MissJack5 . 2023-04-25
MORE AT TripAdvisor
Awful service and atmosphere. Food not good. Clearly short staffed for a Saturday lunchtime. We were seated at a dirty table with glasses etc still on it from previous customers. I have worked in restaurants and know how stressful it can be, but being short staffed however is no excuse for how rude , miserable and unhelpful the woman (manager?) serving behind the bar was. Acts like she is doing you a favour by serving you. Appeared to be put out/ annoyed to be asked what wine they served. Bordering on aggressive in her manner. No hint of a smile. Was very rude to the person who was ordering in front of me, basically telling her to hurry up ordering. Plonked drinks down in front of us when later ordered to the table, again looking extremely annoyed at customers daring to ask for a drink. The whole experience was extremely un- relaxing, in fact it was stressful. The food was also not good, chicken extremely dry. I felt bad for the young lad working there as he was clearly doing his best , working hard and was pleasant. However, with an overall atmosphere bordering on aggressive due to the female member of staff, I will never return.
B2859NScatherinec . 2023-04-24
MORE AT TripAdvisor
We were a bit worried after reading some reviews but very glad we went. Really good food for excellent value. Food came quickly despite it being busy. And child / dog friendly too which is a bonus! All staff polite and efficient.
R6061SVsarahb . 2023-04-19
MORE AT TripAdvisor
Went to this place for the first time for a family birthday meal. Food was good but abit disorganized, one person didn't get their fries until after they had finished the rest of their food, I didn't get my dessert until everyone else had finished. It was quiet and there were only 3 other tables occupied. We had to move some unused glasses and wine buckets from the table to make room for food ourselves, and one staff member just stayed at the bar and laughed when I explained, they didn't bother to move themselves.We were short on cutlery and were just told they put the right amount out, and couldn't be bothered to get another fork, so a member of our party ate with a kids plastic fork.Although the food was nice, I personally won't be going back until they improve their service.
Rachael A . 2023-01-22
MORE AT TripAdvisor
My wife and I comer here 3 to 4 times a month. It's always a pleasant experience, the staff are great they always ask about allergies. It's comfortable and chilled out, great for a brunch. I enjoy the food, always tasty and don't have to...
F4127KEphils . 2023-01-22
MORE AT TripAdvisor
Lovely meal, gorgeous, quirky decor and funky music played low in the background. This place made the perfect spot for a catch-up with old friends. It felt like a cool night out, not just an ordinary meal. The QR code ordering (pay up-front) worked well,...
C8247YIhelenw . 2023-01-22
MORE AT TripAdvisor
Excellent Tapas dishes at this restaurant. The food came out hot and every dish (6 between 2 of us) were delicious. We especially liked the pulled beef chilli! Highly recommend
Jet04821903768 . 2023-01-15
MORE AT TripAdvisor
We were looking for a place to eat prior to theatre. Lots of positives: *interesting decor *very friendly and helpful staff *menu varies enough to accommodate 3 fussy children *food came out quickly, nice and hot *each meal was extremely tasty A very good experience
Joe H . 2022-12-24
MORE AT TripAdvisor
Delicious meal and excellent service from the whole merletto lounge team. Special shout out to Morgan who personalised out cocktails and gave us extra gravy and treated us like VIPs. We'll definitely be back!!
TeeNic234 . 2022-12-02
MORE AT TripAdvisor
Ordered a takeaway via their website - ordering was fairly easy! Staff were friendly on arrival even though the place was very quiet. It’s become much easier to pick up food by car in the evenings since Wycombe council had embarked upon an anti-car crusade...
Emrul I . 2022-11-13
MORE AT TripAdvisor
Amazing, surprise amazing breakfast egg benedict very testy. We had also, ciabatta with chicken my son said is delicious . Very clean and tidy Restaurant .
Olga L . 2022-11-10
MORE AT TripAdvisor
This place is lovely, a great location right on the High Street. I visited for dinner with my son, and we had a lovely welcome into the restaurant. You have to go to the bar to order (sorry, I don't tip if I have to...
linden-s . 2022-10-13
MORE AT TripAdvisor
Thank you so much for amazing g food and service.... and thank you rochelle for the free drink to honor my dad x
jamespW3090IM . 2022-09-30
MORE AT TripAdvisor
Beautiful fresh cooked food, well presented and delicious. Friendly and informative staff and a great overall experience.
J1634NEdonnah . 2022-08-17
MORE AT TripAdvisor
Very disappointed with our visit. Went to order food and lots of choices were unavailable (this was fairly early in the evening). Changed order to burgers only to be informed later that they only had two burger buns left. We agreed to have sourdough instead,...
Travel65454117495 . 2022-07-27
MORE AT TripAdvisor
We enjoyed the drinks and also found th service to be very quick. However, there were a large number of ingredients missing meaning we were very limited in terms of ordering. Additionally, my vegan dish arrived without the aubergine. When I raised this with the...
TravelMeCarrie . 2022-07-05
MORE AT TripAdvisor
We were looking for a late breakfast/early lunch and found this place. I ordered breakfast (large) and my husband had twisted chicken club sandwich - we both thought the food was excellent. Lovely food presentation plus the food was tasty and fresh. I would recommend...
Flowerbloss . 2022-06-21
MORE AT TripAdvisor
A disappointing trip for Father’s Day. The food was mostly good once it arrived but we waited for over an hour and one dish was cold. There were about 12 tables occupied and we were told that service was so slow as it was busy,...
suehS5941UP . 2022-06-19
MORE AT TripAdvisor
As noted in other reviews, this place needs to find its rhythm if it is to succeed. Staff were pleasant, but service was non-existent. Waited just under an hour for food, during which time no one came to us to acknowledge, explain or apologise for...
633zoel . 2022-06-18
MORE AT TripAdvisor
This was our second visit for dinner having had a lovely meal the previous time, it did not disappoint with a wide variety of food to choose from on the menu all reasonably priced. We were asked twice to make sure there were no people...
clairewM2931DP . 2022-05-30
MORE AT TripAdvisor
Building Nicely done out and water on tap at bar (iced) all good. The food was a bit of a mixed bundle. I had a burger which I have to say was pretty nice, fries were good. The slaw was not good and the Garlic...
Honestmalej . 2022-05-19
MORE AT TripAdvisor
Staff stood round chatting no table service 8 staff on the floor maybe 30 customers and a 30 min delay for food? Initial good greeting but a sign would have been as useful. Had to collect own condiments as not even offered.
neil h . 2022-05-16
MORE AT TripAdvisor
We visited this place for lunch. I had brisket beef chilli who was cooked very nice, I really enjoyed the texture of melted meat with sauce. Definitely this is a place you can visit for breakfast or lunch.
antoncarth . 2022-05-14
MORE AT TripAdvisor
Myself and 6 of my friends decided to try out the ‘new’ place in town. The menu looked great and right up our street. The food wasn’t bad but the service was the worst most of us have ever experienced. We felt under valued! The...
helz83kheir . 2022-05-12
MORE AT TripAdvisor
Wonderful lunch, with daughter in law and grandson. Burgers were amazing! Staff attentive. Lovely place and atmosphere!
shopaholic1966 . 2022-05-09
MORE AT TripAdvisor
First time visit. Had a great smiley welcome but that is where the service stopped. We took our seat at the table and were handed our menus without no explanation it was bar service for food and drink. Gave our orders to be told 4...
Jo O . 2022-04-29
MORE AT TripAdvisor
We visited the Lounge on Sunday for lunch the initial welcome was warm and we were invited to order our meals from the app which we duly did. The bar staff came across and asked my son did he really mean to add hot milk...
Julie J . 2022-04-26
MORE AT TripAdvisor
Really nice decor and music, however have order at the bar, staff wear tracksuits, the wait for food is about an hour. It’s new so will wait a few months I think. Something nice new and shiny for high wycombe though.
janesO1538WP . 2022-04-14
MORE AT TripAdvisor
I’ve been to Merletto Lounge twice for breakfast and both times it took 30/40min for a cappuccino and a slice of cake. I gave it another chance before sending a review but... The waiters, despited being kind, seem a bit distracted (e.g. cake with no...
elisaupsidedown . 2022-04-09
MORE AT TripAdvisor
Top notch food here. I had the chicken, bacon and avocado burger, which was perfectly cooked and tasted great. The brownie that I ordered to follow my main was delicious too. The only (and very minor) criticism I have is that the service was a...
russells105 . 2022-04-08
MORE AT TripAdvisor
Very good service, attentive staff who related superbly to all the people in the restaurant. They looked out for the needs of ALL, from the youngest child to the oldest person there.
N9608TGchrisd . 2022-04-04
MORE AT TripAdvisor
Similary restaurants in South East
40 Opinions
I went to celebrate my birthday with friends and we had the Festive Cream Tea. I had booked a time previously. When we got there a table was all ready for us in front of the Xmas tree, hot drinks came promptly followed by the freshly prepared cream tea. It was absolutely delicious! The amount of food was perfect and not too sweet! We had a lovely time and weren’t made to feel rushed at all. I regularly have lunch here, the staff are friendly and food nicely prepared.
262 Opinions
Four of us from out of area dropped into this pub for lunch. We sat in the garden as the weather weather was good. We ordered food and this was brought out to us. The food was tasty and well priced. When I went back in to order post lunch tea and coffee I reminded them of our table number but was told very sharply "you have to take them out yourself. We don't bring drinks out." I had to ask for a tray (4 drinks). When a lady came to clear the table I said "can I say something". She said aggressively "you can say what you want". I expressed the view that asking a customer to carry 4 hot drinks outside, including opening a heavy door, was dangerous and had I spilt some and scalded myself this would have been a problem for all concerned. This was said in a calm manner - no shouting, no bad language. She said "I'll get the manager - I don't like being spoken to like that". Another lady arrived, apparently the manager, and asked what was the problem. I told her. She said they don't have the staff to bring drinks outside. The customer must do it. This lady was scruffy, rude and totally uncompromising. She eventually said sorry through gritted teeth. I do not expect such rude and appalling treatment. Eat indoors if you want to stay safe and not be insulted.
2368 Opinions
Arrived at the premier inn to stay away for work, went to the brewers fayre. I walked in and was told they have a limited menu due to shortages of food. Wasn't given a menu of the limited menu even just habit of a4/a5 bit of paper so we could see what was on offer. We then sat for around 15-20 minutes before someone came over to ask for drinks and they only came over because we prompted to do so. After drinks and food was ordered drinks turned up a further 15 minutes later and again I had to go to the bar to get it. If the restaurant was busy I would understand however it was empty. I ordered the big stack burger and it came out scorched with the tiniest dollop of sauce in the burger. The second night we weren't greeted at the door we had to wait 10 -15 minutes before someone came and took us to our seats. Overall not great, which is a shame as I have eaten at brewers fayre before and it's really good service and food. So I'm putting this experience to a "bad week".
933 Opinions
Lovely setting, food not bad either. Staff are very friendly. Setting is pleasant. However, when I went there were some idiots swearing too much for my liking. Not making it suitable for couples or families. Pity, I'm sure it's just a one off though. I would take my gf here on another day.
1673 Opinions
The reception by the staff was welcoming. We enjoyed the quiz and the food was delicious and thank you to wonderful service and friendly smile from Lucy. We will return.