Medway Grill in Medway

Shocking experience we spent £40 all of the food , we ordered a mix doner and the chicken didn’t look nice it had slimy taste to it and the meat doner was ok , we also ordered chicken wings we couldn’t even bite in to the chicken wing that’s how hard it was , falafel was burnt and the manger said it was in the fryer for 4 mins I called and said to them the food wasn’t fresh or nice and he said there’s nothing I can do , totally appalling behaviour and food . Never going back there again what a waste of £40

I ordered lamb doner meat and chips this evening and kindly requested that the meat be well done. As I watched the staff member cutting the lamb doner, I noticed that he wasn’t cooking the meat any further – just slicing it as usual. I saw he had a grill pad available where he could have grilled the meat to make it more well done, but he didn’t use it. He simply continued as if nothing was wrong. I reminded him that I specifically asked for the meat to be well done. He replied that it was already well done and, in his opinion, if he cooked it more, it would burn. But why should he care if I preferred it even more cooked, or even burned? When I pointed out the grill, he responded that he couldn’t put the meat on it. THESE GUYS ARE MISLEADING THEIR CUSTOMERS! TOTALLY UNACCEPTABLE. I STRONGLY RECOMMEND AVOIDING THIS PLACE!

Delicious food Quick services Open late Friendly

Just went here for a friend's birthday. Really lively staff, great atmosphere and great food- ribs we're amazing. Definitely recommend

Absolutely atrocious - don’t answer the phone and took over 3 hours to deliver and half the food missing. Would not recommend.