Medway Grill in Medway

Shocking experience we spent £40 all of the food , we ordered a mix doner and the chicken didn’t look nice it had slimy taste to it and the meat doner was ok , we also ordered chicken wings we couldn’t even bite in to the chicken wing that’s how hard it was , falafel was burnt and the manger said it was in the fryer for 4 mins I called and said to them the food wasn’t fresh or nice and he said there’s nothing I can do , totally appalling behaviour and food . Never going back there again what a waste of £40

Don’t bother, delivery time given as 6:40pm, called them at 7.15pm to find out where my food was, told it would be leaving in another 10 minutes. Food finally arrived at 7.40pm, not even an apology from driver. The food had clearly been made a lot earlier and then left sitting around. Meat was lukewarm, chips which had been under meat were cold & soggy, pitta bread was cold & hard. Total waste of money

it never turned up called them twice they said its on its way this was 2 hours ago

Just stopped buy as I’ve heard great things about this restaurant, very busy but done me a take away mixed grill for my cheat meal plus 2 free drinks, very welcoming

Really bad place to order from. I ordered from Higham in strood and every time I tried to call them the line is always busy. I tried calling more than 20 times and the line is always busy. Very very bad customer service. I needed to call them because I wasn't sure if I payed with card or if I needed to pay in cash. Nothing. No way to contact them to make sure of anything.