Based on 3.481 opinions finded in 4 websites
Based on 3.481 opinions finded in 4 websites
Opinions
Useless useless employees, food took 20 minutes, not all items were delivered, waited at counter for an additional 10, because no one is able to do their jobs. If you’re in a rush, don’t bother. Rude staff, incompetent staff, do not go if you value your time, sanity, or warm food.
Devon M . 2025-04-12
MORE AT Google
Missing orders still awaiting response
neil . 2025-04-08
MORE AT Just Eat
It’s not good to eat, there’s no cooking, and it’s flat, so I have to eat no matter what.
hon Man Hui . 2025-04-06
MORE AT Google
Order didn’t include the main bit of the happy meal… had to cook our child a new meal and the rest of the food went cold while doing so. Seems to be a recurring problem with this McDonald’s. Does anyone check orders contain everything before packaging it up?
Sophie . 2025-04-06
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Delivery time kept changing food cold and McFlurry was melted and was inedible
Sue . 2025-04-02
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My McFlurry was not delivered the only reason I haven’t ask for it to be delivered is because it’s 10:30 pm and can’t be bothered to wait another hour
Bailey . 2025-04-02
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Went for breakfast. Clean, nice staff, food was all very hot and fresh.
Ryan Gascoigne . 2025-03-27
MORE AT Google
Food was cold yet again and the fries were like chewing on rubber
Rob . 2025-03-23
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ordered double sausage and egg mcmuffin with no egg and extra bacon. ended up with a bacon and cheese butty
Emma . 2025-03-23
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Nice place first time used food good kids happy table service very quick
lintin (Lintin) . 2025-03-23
MORE AT Google
Your typical McDonald's... you know what you are getting and how much for
Ryan Roodt . 2025-03-23
MORE AT Google
Every time I place a big order half of what I order doesn’t arrive and I’m paying for stuff I don’t even receive!!
TJ . 2025-03-21
MORE AT Just Eat
exactly on time, 100% correct and hot! driver was a nice bloke too.
steve . 2025-03-21
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Porridge was cold and no jam! or spoon! Everything else was good
Charlotte . 2025-03-21
MORE AT Just Eat
great experience easy to pick a meal ordered it and it came on time food was lovely chips could of been a bit warmer but nice meal 😁
Tracy . 2025-03-17
MORE AT Just Eat
Can’t even deliver the right things!!!
David . 2025-03-16
MORE AT Just Eat
pancakes rubbery and cold. KNIFE AND FORK USELESS
Jan . 2025-03-13
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The wrap was cold and missing the egg!
Melanie . 2025-03-06
MORE AT Just Eat
Very good very yummy very nice very hot
Alex . 2025-03-02
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Delivered 30 minutes later than scheduled. McDonald’s fault. Not the driver. Food was cold. Chicken nuggets, mcchicken sandwich and chips resembled a cold piece of cardboard.
Max . 2025-03-02
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Not good unfortunately. Went over a week ago, ordered plain burger as part of order. They said 'cheeseburger', we said no plain burger please. We ended up with a cheese burger which we can't eat. Tried to phone and email for refund, no reponse. Went again, asked for plain burger, they said 'cheese burger' again we said no, they said they will put through as cheese burger with no cheese. Got meal with 'no cheese' sticker on it...but once home found it it is full of cheese. No way to get a refund or contact the store. So check your order very carefully before leaving.
l w . 2025-03-02
MORE AT Google
Staffs attitude to customer is very bad.
LIJO ABRAHAM . 2025-03-01
MORE AT Google
Food was cold and chewy. I can see from the ticket on the bag it was prepared an hour before it was delivered. Delivery was over an hour after order was placed.
Delia . 2025-02-28
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One of the burgers was missing and the food was cold.
Jack . 2025-02-28
MORE AT Just Eat
Missing items as usual. Cold food
Danny . 2025-02-22
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1st visit ever to a mc Donald never again, qued inside for 40 mins to place an order as didn't want to use machines, too old for that. Awfully service
Angela Stead . 2025-02-21
MORE AT Google
Hot food on time with polite driver 10/10!
Adrian . 2025-02-21
MORE AT Just Eat
Went through drive thru. Took a while but had very nice food !
Ian Bamforth . 2025-02-20
MORE AT Google
Not my order not happy want a full refund now
Natalie . 2025-02-20
MORE AT Just Eat
Lovely service, toilet smelled like cat’s piss, interesting design of a burger, but very tasty tho. Wonderful experience.
Weronika Szymańska . 2025-02-20
MORE AT Google
Yet another time where some of my food was missing.
Aleksandra . 2025-02-18
MORE AT Just Eat
everything that was delivered was delicious and hot. I ordered a roll and got the wrap!!
Charlotte . 2025-02-17
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No straw, happy not even in the box! Burgers looked liked they’d been sat on
Sarah . 2025-02-15
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Incomplete order when we spent £77 weeks are missing items very unhappy and the food that arrived was cold
Charlotte . 2025-02-14
MORE AT Just Eat
Josh was magnificent and a real credit to McD
John Ahern . 2025-02-08
MORE AT Google
best yet - 100% accurate, hot and on time. thanks!
steve . 2025-02-07
MORE AT Just Eat
The extras were missing which was incredibly disappointing after a late delivery
Joe . 2025-02-07
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The apple pies were good, however, the mcflurries tasted as though it hadn't been cleaned properly, like old sour milk....
Joe . 2025-02-06
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Clean place. Service is very good. The times we went it was quiet
loubee S . 2025-02-04
MORE AT Google
My order was Missing All the Fries to each meal an order
Janet . 2025-02-04
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Awful. The two meals we ordered both came without chips and then the cheeseburger in the happy meal for my 5 year old was smothered in chilli sauce and jalapeños but wrapped as a normal cheeseburger. So one child with nothing but a drink and a burning mouth and 1 child with chicken strips and a drink. Called to complain and “there’s nothing they can do”. Absolutely shocking.
jason . 2025-01-29
MORE AT Just Eat
Didn’t receive all the food I ordered
Sharon . 2025-01-28
MORE AT Just Eat
Order missing items again seems to be a regular occurance
Terri . 2025-01-28
MORE AT Just Eat
I love waiting 25 minutes for cold fries and the wrong burger
Chris Sudworth . 2025-01-26
MORE AT Google
It's McDs! The order arrived quickly, correct and neatly assembled with care on the tray.
Charles Cross . 2025-01-26
MORE AT Google
I was missing the hash browns from my order, apart from that all was 👍.
Charlotte . 2025-01-26
MORE AT Just Eat
I got a bacon roll not a breakfast roll
Thomas . 2025-01-25
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We ordered 5 meals through the app. Only 3 got delivered and the rest was freezing. Called the restaurant who refused to help and said contact uber. Uber have refused to deal with the matter so in short McDonald and uber have defrauded us.
Andy Gray . 2025-01-19
MORE AT TripAdvisor
food ordered at 5.43pm. It's now 8.18 and I'm still waiting for it. 2.5 hours is totally unacceptable.
Lucy . 2025-01-18
MORE AT Just Eat
Well proportioned and laid out branch. Timely service. Well kept.
Leonard Key . 2025-01-17
MORE AT Google
Visited in the early hours of the morning. Seating available. Staff friendly. Plenty of choice.
C S . 2025-01-17
MORE AT Google
pre ordered for 17.20, came at 17.45, not good when you want to go out, had just 10 mins to eat.
kelly . 2025-01-16
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The food was totally cold it wasn't edible. I will have to cook now unfortunately I received 3 pound refund absolutely shocking
Amber . 2025-01-14
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Delivered to wrong house never got my order
Tom . 2025-01-10
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Terrible only ordered 3 meals, missed the happy meal and chicken sandwich
Rebecca . 2025-01-08
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Absolutely what I needed today. It was delicious and hot. Thank you.
Charlotte . 2025-01-04
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My order was missing items and it’s starting to feel like this happens every time
Adam . 2025-01-03
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It is a ok McDonald's.. food a lot better then the US
Dan Maud . 2025-01-02
MORE AT Google
Two drinks and mc flurry missing from order. Now have to re order and pay an extra £3.90 delivery charge plus £0.99 service charge just to get the drinks and desert.
Janine . 2024-12-31
MORE AT Just Eat
Freshest McDonald’s I’ve ever had
Ashley Hinchcliffe . 2024-12-28
MORE AT Google
Again no hash browns... If this happens just put fries on
Xzandra Lee . 2024-12-28
MORE AT Google
spot on, accurate and bang on time. delivery driver was very polite as well!
steve . 2024-12-27
MORE AT Just Eat
left food outside without letting me know
tori . 2024-12-26
MORE AT Just Eat
Absolutely shocking a burger missing out of my Big Mac my sons food is cold no acceptable
Chris . 2024-12-24
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Asked for sauces and no pickles it came with them on
matthew . 2024-12-24
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Chips missing and burger was cold
Laura . 2024-12-20
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Food was cold when arrived even though i live 5 minutes away from the restaurant
hayley . 2024-12-16
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Got a mcChicken sandwich no chicken
Caroline . 2024-12-15
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Ordered at 11:30, the food did not arrive until 13:15. Kept checking my order progress on the app and it kept getting pushed back. Very poor service, not happy at all.
Lydia . 2024-12-14
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Always items missing from my order, this time I got no chips with any of my meals!!!
TJ . 2024-12-14
MORE AT Just Eat
Wrong items sent and no option to have them replaced. Left with no tea 😫
Alexis . 2024-12-14
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Great delivery guy-food hot and perfect, best I’ve had for ages!!!
Adrian . 2024-12-10
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food was a disappointment ordered my burger with only ketchup and relieved onions, this is a hazard incase I was allergic to onions, I am not but orders are customised for a reason!!
chloe . 2024-12-09
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got no hashbrown with muffins x
megan . 2024-12-07
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Coffee all over half empty and cold all over ice cream. All food freezing
Dianne . 2024-12-07
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For about the 4th time half of my order was missing. This time it was my daughters birthday treat
Tamsin . 2024-12-04
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Drive thru, made me think? I I looked it up, the term is associated with something called fast food meaning prompt service. During my 42 minute experience waiting for a Big Mac I listened to Christmas songs and reflecting on life, even answered a cold call and listened to the wonderful offers/intentions they had for my pension, I surmised that this is not a drive thru, it’s more arrive, park and wait and watch life pass you by. Service is something that is no longer considered a priority and definitely a failing of the chain……customers before profit, no customers = no profit….
Craig Fleming . 2024-12-03
MORE AT Google
Missing half the burger looked like someone had taken a bite out of it
Lucy . 2024-12-03
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food took forever to come and was missing 2 fries and cold
Simon . 2024-12-02
MORE AT Just Eat
the map didn't show my correct address but the driver got the order straight to me, thanks to the driver
Shaun . 2024-11-28
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spent nearly £50 for the chips to be soggy and the burgers cold
Emma . 2024-11-28
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good food, ordered in the touchscreens and paid via cash. food was hot and not a long wait for it either
Steven p . 2024-11-24
MORE AT Google
my order didn't arrive till 2 hours after I ordered it. the delivery took about 45 minuits. when my food arrived my drink had fully leaked all over the food. it wasnt edible at all and there was no drink left because it had all leaked
Maria . 2024-11-23
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I’ve had mixed experiences at this McDonald’s, and unfortunately my most recent visit left a lot to be desired. The food was cold and tasted off, almost like it had been sitting out for hours. It lacked the freshness and quality you’d expect, even from a fast food chain. It’s frustrating when you’re paying for something quick and convenient but end up with a meal that feels subpar. That said, it’s not always like this. I’ve been here on other occasions when they’ve gotten it right—the food was hot, fresh, and exactly what you’d hope from McDonald’s. The inconsistency is the main issue. It’s hit-or-miss depending on the day, which makes it hard to know what kind of experience you’ll get. I really hope they can work on being more consistent with food quality, and freshness moving forward. Also they really need to clean the restaurant, it’s filthy, especially the toilets.
Hendrix Howard-Biring . 2024-11-23
MORE AT Google
Avoid when busy! If it's busy odds are your order could be wrong. Watch out for cold things. Order custom. Otherwise if you go in avoid busy times as it feels like it teleports you to a rough part of Doncaster. Does not have the charm of a retro USA Mcdonalds. (Sad the McDonald's diners never made it to the UK!) Hopefully as upper management changes they will make McDonald's great agian.
Armisis Aieoln . 2024-11-22
MORE AT Google
Not sure why but this Knaresborough McDonald's is always great quality. Always has been. It's always a treat knowing I'm not having any of the York ones which are often poor quality, when everything should be the same! Always pop in when driving past 🤤
Liam Pearson . 2024-11-19
MORE AT Google
Ordered hashbrown along with egg muffin and regular latte but received pineapple and egg muffin and latte. That custom service manager lady acted like she hates me and refused to change!
Mahfuz Rashid . 2024-11-18
MORE AT Google
I ordered my food to be delivered at 8:05 it didn't arrive until 9 and there was bits missing from the order, have had trouble in the past but this is the last straw, won't be ordering again.
MR . 2024-11-18
MORE AT Just Eat
Just had our food delivered, the fries boxes were only half full and cold. Really dissapointing , not worth the money
MELANIE . 2024-11-17
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I ordered a crispy chicken burger with bacon when I got home and opened it. I was very disappointed as only got the chicken burger in the bun, no bacon or anything. And my partner got a double cheese burger and he also got no filling. We was very disappointed. We couldn't eat them as very dry.
sara cv saunby . 2024-11-12
MORE AT Google
It's not as good as Ripon McDonald's. Always longer to wait, order is always a bit iffy on whether the special variances get done and my real big bear is there is nowhere really to park up nice to have your snack except a busy car park. Oh yes and watch the drive thru exit. It's very busy and quite dangerous to turn right.
E P . 2024-11-06
MORE AT Google
Delivered to 2 other places, over 30 min wait. Asked driver and lied and said it was only 5 min and come straight from macdonalds. Food early warm and missing food.
Tom . 2024-11-05
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Absolutely horrific service - threw the food at us, everything in the bag was a mess - couldn't see what was what in the bag and then it turns out the missed half the order. Absolute knobs
Caroline McNicholas . 2024-11-03
MORE AT Google
Got drive through to take home, they forgot a whole big mac, there was only 3 burgers on the order. No ice in the coke. People were lovely tho. Rubbish
joshua stephen . 2024-11-02
MORE AT Google
I've ordered numerous off times before and never had a problem with my address but this time it came up on the wrong street which delayed the time and food was flat cold
Matty . 2024-11-02
MORE AT Just Eat
Tracked the driver who detoured 8 miles prior to my delivery. Food is stone cold. SCAMMERS
Cameron . 2024-11-01
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took about 2 hours to come and when it got here the food was cold!!!
liv . 2024-11-01
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Coke spilt over food. Driver said will get a full tefund
Kim . 2024-10-31
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Didn’t get my fruit bag or chicken mayo
Cait . 2024-10-28
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Just to provide some context, we got a takeout. This place always forgets food. MAIN PARTS OF FOOD. THEY FORGOT ALL OF MY WRAP. Very disappointing. They forgot a whole 20 chicken nuggets, mixed up drinks. SHE IS ALLERGIC TO THE DRINK THEY GAVE HER. Trying to kill her? I understand that sometimes mistakes are made but this is too far. THEY DID IT AGAIN. As I was writing this, she looked at her milkshake and yet again they’ve mixed it up. SHE IS ALLERGIC!!!!!
Melissa E . 2024-10-27
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We booked the Porterhouse Restaurant based on the photos on TripAdviser BUT we were extremely disappointed when we arrived at the restaurant to be told that it is no longer a Steakhouse and has not been a Steakhouse for 2 years!! We however decided to stay for dinner and my husband was pleasantly surprised by the steak. It was tender and cooked to his specification. I had the Beef, ale and mushroom pie which was a bit disappointing. The pastry was very soggy, the broccoli was so overcooked it was basically mush and the new potatoes were very overcooked. One plus was that the cutlery was presented in a sealed packet although the condiments were what we would have had on the table pre-covid. I did see a waitress wiping down the chairs and just changed the table cloth but the condiments were not wiped down If we had a choice, we would not eat here again.
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I like this pub, it sells good food, has a nice atmosphere and lovely staff. Only been in early evening, but I can imagine it being a proper pub at night. Few and far between these days. Love it.
145 Opinions
The banana milkshake was so deliciously tasty 😋. Friendly staff and the atmosphere is great. Just like an American 50's diner 🙂