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3.4

Based on 3.481 opinions finded in 4 websites

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Nº 655 in 748 in Harrogate

Nº 8 of 11 American in Harrogate

CUSTOMERS TALK ABOUT DISHES WITH..rollcoffeecheesepaycookedcreambaconsandwicholdnuggetssausagehashchickeneggsyrup

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Useless useless employees, food took 20 minutes, not all items were delivered, waited at counter for an additional 10, because no one is able to do their jobs. If you’re in a rush, don’t bother. Rude staff, incompetent staff, do not go if you value your time, sanity, or warm food.

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Devon M . 2025-04-12

MORE AT Google

Missing orders still awaiting response

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neil . 2025-04-08

MORE AT Just Eat

It’s not good to eat, there’s no cooking, and it’s flat, so I have to eat no matter what.

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hon Man Hui . 2025-04-06

MORE AT Google

Order didn’t include the main bit of the happy meal… had to cook our child a new meal and the rest of the food went cold while doing so. Seems to be a recurring problem with this McDonald’s. Does anyone check orders contain everything before packaging it up?

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Sophie . 2025-04-06

MORE AT Just Eat

Delivery time kept changing food cold and McFlurry was melted and was inedible

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Sue . 2025-04-02

MORE AT Just Eat

My McFlurry was not delivered the only reason I haven’t ask for it to be delivered is because it’s 10:30 pm and can’t be bothered to wait another hour

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Bailey . 2025-04-02

MORE AT Just Eat

Went for breakfast. Clean, nice staff, food was all very hot and fresh.

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Ryan Gascoigne . 2025-03-27

MORE AT Google

Food was cold yet again and the fries were like chewing on rubber

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Rob . 2025-03-23

MORE AT Just Eat

ordered double sausage and egg mcmuffin with no egg and extra bacon. ended up with a bacon and cheese butty

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Emma . 2025-03-23

MORE AT Just Eat

Nice place first time used food good kids happy table service very quick

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lintin (Lintin) . 2025-03-23

MORE AT Google

Your typical McDonald's... you know what you are getting and how much for

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Ryan Roodt . 2025-03-23

MORE AT Google

Every time I place a big order half of what I order doesn’t arrive and I’m paying for stuff I don’t even receive!!

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TJ . 2025-03-21

MORE AT Just Eat

exactly on time, 100% correct and hot! driver was a nice bloke too.

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steve . 2025-03-21

MORE AT Just Eat

Porridge was cold and no jam! or spoon! Everything else was good

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Charlotte . 2025-03-21

MORE AT Just Eat

great experience easy to pick a meal ordered it and it came on time food was lovely chips could of been a bit warmer but nice meal 😁

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Tracy . 2025-03-17

MORE AT Just Eat

Can’t even deliver the right things!!!

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David . 2025-03-16

MORE AT Just Eat

pancakes rubbery and cold. KNIFE AND FORK USELESS

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Jan . 2025-03-13

MORE AT Just Eat

The wrap was cold and missing the egg!

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Melanie . 2025-03-06

MORE AT Just Eat

Very good very yummy very nice very hot

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Alex . 2025-03-02

MORE AT Just Eat

Delivered 30 minutes later than scheduled. McDonald’s fault. Not the driver. Food was cold. Chicken nuggets, mcchicken sandwich and chips resembled a cold piece of cardboard.

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Max . 2025-03-02

MORE AT Just Eat

Not good unfortunately. Went over a week ago, ordered plain burger as part of order. They said 'cheeseburger', we said no plain burger please. We ended up with a cheese burger which we can't eat. Tried to phone and email for refund, no reponse. Went again, asked for plain burger, they said 'cheese burger' again we said no, they said they will put through as cheese burger with no cheese. Got meal with 'no cheese' sticker on it...but once home found it it is full of cheese. No way to get a refund or contact the store. So check your order very carefully before leaving.

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l w . 2025-03-02

MORE AT Google

Staffs attitude to customer is very bad.

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LIJO ABRAHAM . 2025-03-01

MORE AT Google

Food was cold and chewy. I can see from the ticket on the bag it was prepared an hour before it was delivered. Delivery was over an hour after order was placed.

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Delia . 2025-02-28

MORE AT Just Eat

One of the burgers was missing and the food was cold.

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Jack . 2025-02-28

MORE AT Just Eat

Missing items as usual. Cold food

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Danny . 2025-02-22

MORE AT Just Eat

1st visit ever to a mc Donald never again, qued inside for 40 mins to place an order as didn't want to use machines, too old for that. Awfully service

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Angela Stead . 2025-02-21

MORE AT Google

Hot food on time with polite driver 10/10!

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Adrian . 2025-02-21

MORE AT Just Eat

Went through drive thru. Took a while but had very nice food !

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Ian Bamforth . 2025-02-20

MORE AT Google

Not my order not happy want a full refund now

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Natalie . 2025-02-20

MORE AT Just Eat

Lovely service, toilet smelled like cat’s piss, interesting design of a burger, but very tasty tho. Wonderful experience.

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Weronika Szymańska . 2025-02-20

MORE AT Google

Yet another time where some of my food was missing.

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Aleksandra . 2025-02-18

MORE AT Just Eat

everything that was delivered was delicious and hot. I ordered a roll and got the wrap!!

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Charlotte . 2025-02-17

MORE AT Just Eat

No straw, happy not even in the box! Burgers looked liked they’d been sat on

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Sarah . 2025-02-15

MORE AT Just Eat

Incomplete order when we spent £77 weeks are missing items very unhappy and the food that arrived was cold

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Charlotte . 2025-02-14

MORE AT Just Eat

Josh was magnificent and a real credit to McD

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John Ahern . 2025-02-08

MORE AT Google

best yet - 100% accurate, hot and on time. thanks!

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steve . 2025-02-07

MORE AT Just Eat

The extras were missing which was incredibly disappointing after a late delivery

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Joe . 2025-02-07

MORE AT Just Eat

The apple pies were good, however, the mcflurries tasted as though it hadn't been cleaned properly, like old sour milk....

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Joe . 2025-02-06

MORE AT Just Eat

Clean place. Service is very good. The times we went it was quiet

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loubee S . 2025-02-04

MORE AT Google

My order was Missing All the Fries to each meal an order

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Janet . 2025-02-04

MORE AT Just Eat

Awful. The two meals we ordered both came without chips and then the cheeseburger in the happy meal for my 5 year old was smothered in chilli sauce and jalapeños but wrapped as a normal cheeseburger. So one child with nothing but a drink and a burning mouth and 1 child with chicken strips and a drink. Called to complain and “there’s nothing they can do”. Absolutely shocking.

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jason . 2025-01-29

MORE AT Just Eat

Didn’t receive all the food I ordered

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Sharon . 2025-01-28

MORE AT Just Eat

Order missing items again seems to be a regular occurance

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Terri . 2025-01-28

MORE AT Just Eat

I love waiting 25 minutes for cold fries and the wrong burger

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Chris Sudworth . 2025-01-26

MORE AT Google

It's McDs! The order arrived quickly, correct and neatly assembled with care on the tray.

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Charles Cross . 2025-01-26

MORE AT Google

I was missing the hash browns from my order, apart from that all was 👍.

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Charlotte . 2025-01-26

MORE AT Just Eat

I got a bacon roll not a breakfast roll

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Thomas . 2025-01-25

MORE AT Just Eat

We ordered 5 meals through the app. Only 3 got delivered and the rest was freezing. Called the restaurant who refused to help and said contact uber. Uber have refused to deal with the matter so in short McDonald and uber have defrauded us.

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Andy Gray . 2025-01-19

MORE AT TripAdvisor

food ordered at 5.43pm. It's now 8.18 and I'm still waiting for it. 2.5 hours is totally unacceptable.

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Lucy . 2025-01-18

MORE AT Just Eat

Well proportioned and laid out branch. Timely service. Well kept.

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Leonard Key . 2025-01-17

MORE AT Google

Visited in the early hours of the morning. Seating available. Staff friendly. Plenty of choice.

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C S . 2025-01-17

MORE AT Google

pre ordered for 17.20, came at 17.45, not good when you want to go out, had just 10 mins to eat.

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kelly . 2025-01-16

MORE AT Just Eat

The food was totally cold it wasn't edible. I will have to cook now unfortunately I received 3 pound refund absolutely shocking

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Amber . 2025-01-14

MORE AT Just Eat

Delivered to wrong house never got my order

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Tom . 2025-01-10

MORE AT Just Eat

Terrible only ordered 3 meals, missed the happy meal and chicken sandwich

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Rebecca . 2025-01-08

MORE AT Just Eat

Absolutely what I needed today. It was delicious and hot. Thank you.

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Charlotte . 2025-01-04

MORE AT Just Eat

My order was missing items and it’s starting to feel like this happens every time

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Adam . 2025-01-03

MORE AT Just Eat

It is a ok McDonald's.. food a lot better then the US

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Dan Maud . 2025-01-02

MORE AT Google

Two drinks and mc flurry missing from order. Now have to re order and pay an extra £3.90 delivery charge plus £0.99 service charge just to get the drinks and desert.

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Janine . 2024-12-31

MORE AT Just Eat

Freshest McDonald’s I’ve ever had

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Ashley Hinchcliffe . 2024-12-28

MORE AT Google

Again no hash browns... If this happens just put fries on

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Xzandra Lee . 2024-12-28

MORE AT Google

spot on, accurate and bang on time. delivery driver was very polite as well!

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steve . 2024-12-27

MORE AT Just Eat

left food outside without letting me know

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tori . 2024-12-26

MORE AT Just Eat

Absolutely shocking a burger missing out of my Big Mac my sons food is cold no acceptable

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Chris . 2024-12-24

MORE AT Just Eat

Asked for sauces and no pickles it came with them on

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matthew . 2024-12-24

MORE AT Just Eat

Chips missing and burger was cold

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Laura . 2024-12-20

MORE AT Just Eat

Food was cold when arrived even though i live 5 minutes away from the restaurant

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hayley . 2024-12-16

MORE AT Just Eat

Got a mcChicken sandwich no chicken

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Caroline . 2024-12-15

MORE AT Just Eat

Ordered at 11:30, the food did not arrive until 13:15. Kept checking my order progress on the app and it kept getting pushed back. Very poor service, not happy at all.

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Lydia . 2024-12-14

MORE AT Just Eat

Always items missing from my order, this time I got no chips with any of my meals!!!

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TJ . 2024-12-14

MORE AT Just Eat

Wrong items sent and no option to have them replaced. Left with no tea 😫

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Alexis . 2024-12-14

MORE AT Just Eat

Great delivery guy-food hot and perfect, best I’ve had for ages!!!

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Adrian . 2024-12-10

MORE AT Just Eat

food was a disappointment ordered my burger with only ketchup and relieved onions, this is a hazard incase I was allergic to onions, I am not but orders are customised for a reason!!

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chloe . 2024-12-09

MORE AT Just Eat

got no hashbrown with muffins x

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megan . 2024-12-07

MORE AT Just Eat

Coffee all over half empty and cold all over ice cream. All food freezing

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Dianne . 2024-12-07

MORE AT Just Eat

For about the 4th time half of my order was missing. This time it was my daughters birthday treat

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Tamsin . 2024-12-04

MORE AT Just Eat

Drive thru, made me think? I I looked it up, the term is associated with something called fast food meaning prompt service. During my 42 minute experience waiting for a Big Mac I listened to Christmas songs and reflecting on life, even answered a cold call and listened to the wonderful offers/intentions they had for my pension, I surmised that this is not a drive thru, it’s more arrive, park and wait and watch life pass you by. Service is something that is no longer considered a priority and definitely a failing of the chain……customers before profit, no customers = no profit….

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Craig Fleming . 2024-12-03

MORE AT Google

Missing half the burger looked like someone had taken a bite out of it

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Lucy . 2024-12-03

MORE AT Just Eat

food took forever to come and was missing 2 fries and cold

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Simon . 2024-12-02

MORE AT Just Eat

the map didn't show my correct address but the driver got the order straight to me, thanks to the driver

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Shaun . 2024-11-28

MORE AT Just Eat

spent nearly £50 for the chips to be soggy and the burgers cold

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Emma . 2024-11-28

MORE AT Just Eat

good food, ordered in the touchscreens and paid via cash. food was hot and not a long wait for it either

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Steven p . 2024-11-24

MORE AT Google

my order didn't arrive till 2 hours after I ordered it. the delivery took about 45 minuits. when my food arrived my drink had fully leaked all over the food. it wasnt edible at all and there was no drink left because it had all leaked

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Maria . 2024-11-23

MORE AT Just Eat

I’ve had mixed experiences at this McDonald’s, and unfortunately my most recent visit left a lot to be desired. The food was cold and tasted off, almost like it had been sitting out for hours. It lacked the freshness and quality you’d expect, even from a fast food chain. It’s frustrating when you’re paying for something quick and convenient but end up with a meal that feels subpar. That said, it’s not always like this. I’ve been here on other occasions when they’ve gotten it right—the food was hot, fresh, and exactly what you’d hope from McDonald’s. The inconsistency is the main issue. It’s hit-or-miss depending on the day, which makes it hard to know what kind of experience you’ll get. I really hope they can work on being more consistent with food quality, and freshness moving forward. Also they really need to clean the restaurant, it’s filthy, especially the toilets.

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Hendrix Howard-Biring . 2024-11-23

MORE AT Google

Avoid when busy! If it's busy odds are your order could be wrong. Watch out for cold things. Order custom. Otherwise if you go in avoid busy times as it feels like it teleports you to a rough part of Doncaster. Does not have the charm of a retro USA Mcdonalds. (Sad the McDonald's diners never made it to the UK!) Hopefully as upper management changes they will make McDonald's great agian.

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Armisis Aieoln . 2024-11-22

MORE AT Google

Not sure why but this Knaresborough McDonald's is always great quality. Always has been. It's always a treat knowing I'm not having any of the York ones which are often poor quality, when everything should be the same! Always pop in when driving past 🤤

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Liam Pearson . 2024-11-19

MORE AT Google

Ordered hashbrown along with egg muffin and regular latte but received pineapple and egg muffin and latte. That custom service manager lady acted like she hates me and refused to change!

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Mahfuz Rashid . 2024-11-18

MORE AT Google

I ordered my food to be delivered at 8:05 it didn't arrive until 9 and there was bits missing from the order, have had trouble in the past but this is the last straw, won't be ordering again.

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MR . 2024-11-18

MORE AT Just Eat

Just had our food delivered, the fries boxes were only half full and cold. Really dissapointing , not worth the money

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MELANIE . 2024-11-17

MORE AT Just Eat

I ordered a crispy chicken burger with bacon when I got home and opened it. I was very disappointed as only got the chicken burger in the bun, no bacon or anything. And my partner got a double cheese burger and he also got no filling. We was very disappointed. We couldn't eat them as very dry.

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sara cv saunby . 2024-11-12

MORE AT Google

It's not as good as Ripon McDonald's. Always longer to wait, order is always a bit iffy on whether the special variances get done and my real big bear is there is nowhere really to park up nice to have your snack except a busy car park. Oh yes and watch the drive thru exit. It's very busy and quite dangerous to turn right.

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E P . 2024-11-06

MORE AT Google

Delivered to 2 other places, over 30 min wait. Asked driver and lied and said it was only 5 min and come straight from macdonalds. Food early warm and missing food.

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Tom . 2024-11-05

MORE AT Just Eat

Absolutely horrific service - threw the food at us, everything in the bag was a mess - couldn't see what was what in the bag and then it turns out the missed half the order. Absolute knobs

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Caroline McNicholas . 2024-11-03

MORE AT Google

Got drive through to take home, they forgot a whole big mac, there was only 3 burgers on the order. No ice in the coke. People were lovely tho. Rubbish

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joshua stephen . 2024-11-02

MORE AT Google

I've ordered numerous off times before and never had a problem with my address but this time it came up on the wrong street which delayed the time and food was flat cold

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Matty . 2024-11-02

MORE AT Just Eat

Tracked the driver who detoured 8 miles prior to my delivery. Food is stone cold. SCAMMERS

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Cameron . 2024-11-01

MORE AT Just Eat

took about 2 hours to come and when it got here the food was cold!!!

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liv . 2024-11-01

MORE AT Just Eat

Coke spilt over food. Driver said will get a full tefund

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Kim . 2024-10-31

MORE AT Just Eat

Didn’t get my fruit bag or chicken mayo

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Cait . 2024-10-28

MORE AT Just Eat

Just to provide some context, we got a takeout. This place always forgets food. MAIN PARTS OF FOOD. THEY FORGOT ALL OF MY WRAP. Very disappointing. They forgot a whole 20 chicken nuggets, mixed up drinks. SHE IS ALLERGIC TO THE DRINK THEY GAVE HER. Trying to kill her? I understand that sometimes mistakes are made but this is too far. THEY DID IT AGAIN. As I was writing this, she looked at her milkshake and yet again they’ve mixed it up. SHE IS ALLERGIC!!!!!

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Melissa E . 2024-10-27

MORE AT TripAdvisor

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