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3.8

Based on 4.957 opinions finded in 3 websites

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Nº 258 in 440 in Basingstoke and Deane

CUSTOMERS TALK ABOUT DISHES WITH..baconcookedcheesehashcoffeeonionscokenuggetschickenwetchocolate

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Awkward visit with grandchildren, teenagers throwing chips at each other across the restaurant, running around. Not an ideal environment for little ones

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Deborah Harsant . 2025-04-20

MORE AT Google

Burger was dry,and the philli stack had hardly any cheese sauce.staff were not interested in my complaint

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Luna . 2025-04-14

MORE AT Google

Fast, fresh and hot food service. Many other franchises could and should learn a lot from your location.

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Ian Clowes . 2025-04-09

MORE AT Google

Fanta orange was completely spilt over both McFlurrys, and were ruined, inedible. Bag leaked from spillage all over kitchen. Rest of meal was not affected.

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colin . 2025-04-06

MORE AT Just Eat

It’s rather a shame about the amount of bird muck on the tables and benches outside. I’m sure the staff do their best by cleaning up regularly. Can the large overhanging trees be removed and replaced with saplings. This would solve the problem.

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Tom 441 . 2025-04-04

MORE AT Google

Just wanted to give the delivery driver a big shout out! He was absolutely lovely!

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Kym . 2025-04-04

MORE AT Just Eat

Every time I order I get no sauces or straw. It’s pretty embarrassing. I was meant to have 6 sauces with the order and I never get any.

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Rhys . 2025-04-03

MORE AT Just Eat

Often clogged toilet.... In March either the order was not complete or/and something was missing from the order.... What is going on there? Is it a weaker employee from a worse restaurant? P.S. I am not very interested in constant so-called mechanical "apologies"

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I know how much I do not know yet. Jakub Wendrowycz . 2025-04-02

MORE AT Google

I moan every weekend when ordering from mcds to complain about the food is always cold why

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Colin . 2025-03-30

MORE AT Just Eat

great. food was hot still when it arrived.

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Fiona . 2025-03-30

MORE AT Just Eat

Missing items and given the wrong order to begin with !

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Sam . 2025-03-29

MORE AT Just Eat

Terrible service,took my money and recieved no food. Class 😂

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Kian . 2025-03-29

MORE AT Google

Missed half our order - delivery driver said he’d only been handed 1 bag. No drinks or McFlurrys for us ☹️

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Jasmin . 2025-03-28

MORE AT Just Eat

no straw or sauces came woth the meal

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Jessica . 2025-03-25

MORE AT Just Eat

amazing delivery driver..food hot..drinks intact:)

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Stephanie . 2025-03-25

MORE AT Just Eat

driver went to another address first because he's location showed where he was when he turned it on and it wasn't at McDonald's I even took a screenshot to prove it

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Glenn . 2025-03-23

MORE AT Just Eat

Originally when ordered the time said 20:25 and 20:45 but after a few minutes it said we would get out food at 20:28 then it kept getting pushed back a couple minutes and was very annoying

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Paul . 2025-03-22

MORE AT Just Eat

delivery driver gave wrong order. got main meals. didn't get drinks. he gave me someone else's order and not my order of my drinks of strawberry milkshake diet lemonade and full fat Coca-Cola. feel there was allegiance involved as well as delivery driver went to the wrong address beforehand.

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Simone . 2025-03-22

MORE AT Just Eat

The oasis tasted like metal and there was no extra egg. And we was missing 2 hash browns

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Ryan . 2025-03-21

MORE AT Just Eat

It’s always nice to see someone who is always happy

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Terence . 2025-03-20

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Enjoyable but disappointed by burger had 1 pickle and no onions

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Aimee . 2025-03-20

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not happy!! food has come all cold and the drink was spilled everywhere!!

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Kaycie . 2025-03-19

MORE AT Just Eat

All cold & was refunded £4.79 for a £20 order

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Natasha . 2025-03-17

MORE AT Just Eat

The staff at this restaurant can never get anything right. Something is always incorrect. Also, I ordered with Uber and the cheeseburger was missing. Ordering with delivery, the foods cost more. I contacted Uber support, and I was only £1.38 returned. This is 30% less than the normal price. Disgusting. Train your staff.

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Laszlo Varga . 2025-03-16

MORE AT Google

Service was a bit slow but food is what you would expect for Fast ‘ish’ food.

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Chris Travell . 2025-03-16

MORE AT Google

Delivered exactly at the time given by McD. Driver was very pleasant and courteous. Thanks

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Jane . 2025-03-15

MORE AT Just Eat

BADA...DA...DA.... , IM LOVING IT 🍟🍔🥤. Good example of macdonalds, modern, clean, friendly staff, eat in or takeaway, drive thru.

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Des Limmage . 2025-03-14

MORE AT Google

yet again missing items one meal missing out the order and I'm not older and again and I photograph evidence so I suggest you email me

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Tony . 2025-03-14

MORE AT Just Eat

no chips and food was freezing because the driver was sat up the road for ages

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Sam . 2025-03-14

MORE AT Just Eat

why cant this store get your orders right when you order 3 cheese bites you expect 3 not 2 very consistent with messing up orders

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Lee . 2025-03-13

MORE AT Just Eat

No sauces at all and no straw. Missing items

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Rhys . 2025-03-13

MORE AT Just Eat

Everything was cold, the McFlurry that arrived was basically a warm milkshake. The chips were half filled too. Total waste of money

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Patrick . 2025-03-11

MORE AT Just Eat

Food was all soaked in coke and drink was empty. Order was taken away and heard nothing back

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Mark . 2025-03-10

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my milkshake was swapped for a coke and my ice cream didn't arrive and I have no straw

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Michaela . 2025-03-10

MORE AT Just Eat

I got the wrong muffin. I received a sausage one instead of bacon!

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Louise . 2025-03-09

MORE AT Just Eat

I told the driver food was cold and his reply was he was waiting for food long time

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Colin . 2025-03-08

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to be honest I've had enough of the hole service!! always something wrong

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Ritchie . 2025-03-08

MORE AT Just Eat

and yes it was hot and got serviettes

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Colin . 2025-03-07

MORE AT Just Eat

Two visits in a row my drive through orders have been incomplete - First time there was a receipt in the bag so it could be sorted, however this time no receipt was provided so no way of quickly proving the order was incomplete or connecting with customer services.

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Julian Wilson . 2025-03-07

MORE AT Google

Food was cold and the drinks were spilt. Also it came 11 minutes after it’s due time

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Lincoln . 2025-03-06

MORE AT Just Eat

It never showed up waited for over an hour but it it never came

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Libby . 2025-03-02

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never get any napkins when ordering food never

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Colin . 2025-03-01

MORE AT Just Eat

Caring driver precise check in at front door

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Alexa . 2025-03-01

MORE AT Just Eat

wrong item delivered but the delivery was quick & the correct items were nice

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Philomena . 2025-03-01

MORE AT Just Eat

Took the absolute Micky comes from Oakley good stone cold unediable

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Paul . 2025-02-28

MORE AT Just Eat

The people who served us were friendly but service was slow. To top it off, I got home and food was missing for my son. The food we did get was nice though. I didn't go back as it was too much hassle

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Kelly Olive . 2025-02-28

MORE AT Google

The coffee had spilt in the delivery bag the food was very cold and it took an hour from order to delivery. Very poor service all round.

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Jackie . 2025-02-28

MORE AT Just Eat

My order was missing 2 items and food was stone cold

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Angeline . 2025-02-28

MORE AT Just Eat

driver handed me a leaking bag that literally split before i got to the door and also went like 2 different directions before actually getting to my house

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Jessie . 2025-02-27

MORE AT Just Eat

Turned up later then expected and was cold as unfortunately driver had 2 orders other side of Basingstoke to each other

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Jamie . 2025-02-25

MORE AT Just Eat

Delicious food as always delivered hot and on time.

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Steve . 2025-02-22

MORE AT Just Eat

Food was freezing cold. Took nearly 2 hours to arrive!

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Sadie . 2025-02-21

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I ordered my food at 1pm and at the time the expected delivery was 20-35min. I received my food over 2 hours late. and it was coold. totally unacceptable. if there are no one available for deliveries then order shouldn't be excpeted.

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Martin . 2025-02-20

MORE AT Just Eat

by far the worst mcdonald’s i’ve ever eaten in my life, chips are awful they don’t even taste like mcdonald’s chips , never again

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Rhys Grinter . 2025-02-19

MORE AT Google

It's a McDonald's. You don't don't go for the atmosphere and you don't go for great food, but this is the best a McDonald's can be. The staff are amazing, the food is always accurate and well put together. The best McDonald's I've ever been to.

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J Andrew Bennett . 2025-02-18

MORE AT Google

Absolutely terrible. Order placed at 12:15, not delivered until 14:20. Fries were stone cold, a small amount of heat left in the burger and the milkshake had completely defrosted and was basically banana milk. Worse experience ever fro. this restaurant, however, i suspect it was down to the driver, as the food would have been hot when it was picked up.

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Bruce . 2025-02-18

MORE AT Just Eat

Good for quick bite and coffee when travelling

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Adrian Wales . 2025-02-17

MORE AT Google

part of the order was missing 😒

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stuart . 2025-02-16

MORE AT Just Eat

Food was cold and half the coke had leaked in the bag where driver didn’t carry bag properly

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Tracy . 2025-02-16

MORE AT Just Eat

waited 90 minutes for macdonalds breakfast

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Rachael . 2025-02-14

MORE AT Just Eat

we understand it's valentines day it was just to late. and missing our dips

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Alex . 2025-02-14

MORE AT Just Eat

Since the refit the speed of the service here has been appalling. Very slow (nearly 20min from ordering on weekends) and twice out of four times something has been forgotten. I thought at first it was settling in but several months on it is just as bad. I suggest go to Winchester road one instead of you can. Update - still very slow and they move it ready to collect 5-10 minutes before it is ready in the system to cheat the computer system

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Jon H . 2025-02-14

MORE AT Google

It never arrived, even though it says delivered on app, had ro re order, now have to wait for a refund.

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Val . 2025-02-09

MORE AT Just Eat

The delivery person was brilliant and very polite which was nice to see previous delivery persons have not been so good. The food was only warm but well packed and no spillage

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Martin . 2025-02-08

MORE AT Just Eat

The woman was really understanding and she really took the time to ensure that everything was correct while being early the food was. nice and hot and we thoroughly enjoyed our meal which gave us a lasting experience. I will forever remember this

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Barbara . 2025-02-08

MORE AT Just Eat

some items missing from my order again hope get the refund this time as I never got my refund back from the last order that was cancelled by you so go and check your emails what i sent you

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Tony . 2025-02-06

MORE AT Just Eat

Awful. My driver did not deliver my order, he did not follow my adddress or communications via chat. My order did not get delivered and the driver marked as delivered.

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Sacha . 2025-02-06

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Went in for a coffee and wrap for lunch. Sat outside as it was full inside. It was pleasant to sit in the sun and watch the traffic go by

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Jack Russell . 2025-02-03

MORE AT Google

Ordered at 5:49pm and didn’t arrive until 6:45pm.

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Daniel . 2025-02-03

MORE AT Just Eat

Food was cold no straws with drink I am diabetic and meal was over 2 hours late

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Denise . 2025-02-01

MORE AT Just Eat

Drinks spilts 2 bags wet and delivery driver just said sorry

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Rosie . 2025-01-31

MORE AT Just Eat

Absolutely lovely it was spotless in there

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Lisa Cobb Horton . 2025-01-31

MORE AT Google

Not happy about the multiple drops. food is cold again!

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Nathan . 2025-01-31

MORE AT Just Eat

Wrong item to what I ordered none of the extra add ons that I requested were on my McMuffin

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Emillio . 2025-01-29

MORE AT Just Eat

It was so late food was cold I was missing my order as well

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SMRITI . 2025-01-28

MORE AT Just Eat

absolutely appalling service, food cold ,lunch time totally ruined

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Nicque . 2025-01-26

MORE AT Just Eat

the food is cold, the dips are missing and no straws were brought for the drinks

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Richard . 2025-01-25

MORE AT Just Eat

My chips didn’t come ? With my meal.

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George . 2025-01-25

MORE AT Just Eat

Not happy half of hot drink had been spilled over bag as order squeeze in a small bag with another order by driver

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Emma . 2025-01-25

MORE AT Just Eat

I didnt get a straw and my drink was half spilt

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Liam . 2025-01-25

MORE AT Just Eat

Food that was actually still hot when it arrived! Perfect 😃

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Kate . 2025-01-25

MORE AT Just Eat

Am sorry to say once it was a treat to get macdonals , but have noticed macdonals is no longer a treat . I was very disappointed with the quality and no longer will be ordering any thing from macdonals.

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Sheila . 2025-01-25

MORE AT Just Eat

I get peed off when MC’Ds don’t put sauces in the bag!!!!!! Especially when it’s meant to come with a meal!!!!

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Omar . 2025-01-24

MORE AT Just Eat

I ordered my food at 6.05pm and it was delivered at 19.50 and the food was cold my 2 year old had to go to bed with no dinner

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Jemma . 2025-01-24

MORE AT Just Eat

Mcdonalds is what it is but service can be a bit slow these days

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Matt Simper . 2025-01-24

MORE AT Google

4 nuggets short out of 20 and burgers had no cheese or pickle and no extra sauce and no dips as ordered with the 20 nuggets

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Ajay . 2025-01-24

MORE AT Just Eat

Mcd was one of the best restaurants of our childhood… what happened? Is all for money? No joy, no good product?! How can you let your employees serve us this ! Why !?

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Adx Cunningham . 2025-01-23

MORE AT Google

Cold fries. Was asked to wait, and fresh fries would be brought to me ...by the time they figured out where I was parked (in the space they instructed me to wait) the replacement meal was cold too 🙄

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Siobhan Sweeney . 2025-01-23

MORE AT Google

Two drinks lids fell off and soaked food drinks only half full. 2 x wraps missing and smokehouse burger missing no dips either. Tried phoning twice and gotno answer

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Kevin . 2025-01-23

MORE AT Just Eat

Took an hour to deliver freezing cold food and my wrap was stored upside down so had completely fallen out wouldn’t even give one star.

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Holly . 2025-01-22

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the delivery driver dropped my hot chocolate on my doorstep and there is no replacement or anything

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Kyla . 2025-01-19

MORE AT Just Eat

Missing item on online order again and again

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Wojtek Axel . 2025-01-18

MORE AT Google

how do you drink without a straw

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Rebecca . 2025-01-18

MORE AT Just Eat

When I went to try change my little boys nappy a worker had been in the disabled/baby changing toilet and rolled a joint which stunk out the toilets, spoke to the manager and it was just pointless so will be taking it further!!

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Jasmine Rose . 2025-01-17

MORE AT Google

Iv received this order thanks to the kind man,thank u again much appreciated

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Donna . 2025-01-15

MORE AT Just Eat

No house number was given to driver

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Lorraine . 2025-01-15

MORE AT Just Eat

the food arrived cold and squashed!!

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Nikki . 2025-01-15

MORE AT Just Eat

You sent it twice let me know why! Second time sending about this!the delivery lady wad very polite and helpful bought it back to you!!

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Irene . 2025-01-15

MORE AT Just Eat

The coke wasn’t delivered properly and spilled all over the carpet. McDonalds, please use proper packaging to deliver liquids.

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Santy . 2025-01-14

MORE AT Just Eat

Wrong order we got someone else order

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Jan . 2025-01-14

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