Based on 4.957 opinions finded in 3 websites
Based on 4.957 opinions finded in 3 websites
Nº 258 in 440 in Basingstoke and Deane
Opinions
Awkward visit with grandchildren, teenagers throwing chips at each other across the restaurant, running around. Not an ideal environment for little ones
Deborah Harsant . 2025-04-20
MORE AT Google
Burger was dry,and the philli stack had hardly any cheese sauce.staff were not interested in my complaint
Luna . 2025-04-14
MORE AT Google
Fast, fresh and hot food service. Many other franchises could and should learn a lot from your location.
Ian Clowes . 2025-04-09
MORE AT Google
Fanta orange was completely spilt over both McFlurrys, and were ruined, inedible. Bag leaked from spillage all over kitchen. Rest of meal was not affected.
colin . 2025-04-06
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It’s rather a shame about the amount of bird muck on the tables and benches outside. I’m sure the staff do their best by cleaning up regularly. Can the large overhanging trees be removed and replaced with saplings. This would solve the problem.
Tom 441 . 2025-04-04
MORE AT Google
Just wanted to give the delivery driver a big shout out! He was absolutely lovely!
Kym . 2025-04-04
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Every time I order I get no sauces or straw. It’s pretty embarrassing. I was meant to have 6 sauces with the order and I never get any.
Rhys . 2025-04-03
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Often clogged toilet.... In March either the order was not complete or/and something was missing from the order.... What is going on there? Is it a weaker employee from a worse restaurant? P.S. I am not very interested in constant so-called mechanical "apologies"
I know how much I do not know yet. Jakub Wendrowycz . 2025-04-02
MORE AT Google
I moan every weekend when ordering from mcds to complain about the food is always cold why
Colin . 2025-03-30
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great. food was hot still when it arrived.
Fiona . 2025-03-30
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Missing items and given the wrong order to begin with !
Sam . 2025-03-29
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Terrible service,took my money and recieved no food. Class 😂
Kian . 2025-03-29
MORE AT Google
Missed half our order - delivery driver said he’d only been handed 1 bag. No drinks or McFlurrys for us ☹️
Jasmin . 2025-03-28
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no straw or sauces came woth the meal
Jessica . 2025-03-25
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amazing delivery driver..food hot..drinks intact:)
Stephanie . 2025-03-25
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driver went to another address first because he's location showed where he was when he turned it on and it wasn't at McDonald's I even took a screenshot to prove it
Glenn . 2025-03-23
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Originally when ordered the time said 20:25 and 20:45 but after a few minutes it said we would get out food at 20:28 then it kept getting pushed back a couple minutes and was very annoying
Paul . 2025-03-22
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delivery driver gave wrong order. got main meals. didn't get drinks. he gave me someone else's order and not my order of my drinks of strawberry milkshake diet lemonade and full fat Coca-Cola. feel there was allegiance involved as well as delivery driver went to the wrong address beforehand.
Simone . 2025-03-22
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The oasis tasted like metal and there was no extra egg. And we was missing 2 hash browns
Ryan . 2025-03-21
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It’s always nice to see someone who is always happy
Terence . 2025-03-20
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Enjoyable but disappointed by burger had 1 pickle and no onions
Aimee . 2025-03-20
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not happy!! food has come all cold and the drink was spilled everywhere!!
Kaycie . 2025-03-19
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All cold & was refunded £4.79 for a £20 order
Natasha . 2025-03-17
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The staff at this restaurant can never get anything right. Something is always incorrect. Also, I ordered with Uber and the cheeseburger was missing. Ordering with delivery, the foods cost more. I contacted Uber support, and I was only £1.38 returned. This is 30% less than the normal price. Disgusting. Train your staff.
Laszlo Varga . 2025-03-16
MORE AT Google
Service was a bit slow but food is what you would expect for Fast ‘ish’ food.
Chris Travell . 2025-03-16
MORE AT Google
Delivered exactly at the time given by McD. Driver was very pleasant and courteous. Thanks
Jane . 2025-03-15
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BADA...DA...DA.... , IM LOVING IT 🍟🍔🥤. Good example of macdonalds, modern, clean, friendly staff, eat in or takeaway, drive thru.
Des Limmage . 2025-03-14
MORE AT Google
yet again missing items one meal missing out the order and I'm not older and again and I photograph evidence so I suggest you email me
Tony . 2025-03-14
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no chips and food was freezing because the driver was sat up the road for ages
Sam . 2025-03-14
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why cant this store get your orders right when you order 3 cheese bites you expect 3 not 2 very consistent with messing up orders
Lee . 2025-03-13
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No sauces at all and no straw. Missing items
Rhys . 2025-03-13
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Everything was cold, the McFlurry that arrived was basically a warm milkshake. The chips were half filled too. Total waste of money
Patrick . 2025-03-11
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Food was all soaked in coke and drink was empty. Order was taken away and heard nothing back
Mark . 2025-03-10
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my milkshake was swapped for a coke and my ice cream didn't arrive and I have no straw
Michaela . 2025-03-10
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I got the wrong muffin. I received a sausage one instead of bacon!
Louise . 2025-03-09
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I told the driver food was cold and his reply was he was waiting for food long time
Colin . 2025-03-08
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to be honest I've had enough of the hole service!! always something wrong
Ritchie . 2025-03-08
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and yes it was hot and got serviettes
Colin . 2025-03-07
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Two visits in a row my drive through orders have been incomplete - First time there was a receipt in the bag so it could be sorted, however this time no receipt was provided so no way of quickly proving the order was incomplete or connecting with customer services.
Julian Wilson . 2025-03-07
MORE AT Google
Food was cold and the drinks were spilt. Also it came 11 minutes after it’s due time
Lincoln . 2025-03-06
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It never showed up waited for over an hour but it it never came
Libby . 2025-03-02
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never get any napkins when ordering food never
Colin . 2025-03-01
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Caring driver precise check in at front door
Alexa . 2025-03-01
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wrong item delivered but the delivery was quick & the correct items were nice
Philomena . 2025-03-01
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Took the absolute Micky comes from Oakley good stone cold unediable
Paul . 2025-02-28
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The people who served us were friendly but service was slow. To top it off, I got home and food was missing for my son. The food we did get was nice though. I didn't go back as it was too much hassle
Kelly Olive . 2025-02-28
MORE AT Google
The coffee had spilt in the delivery bag the food was very cold and it took an hour from order to delivery. Very poor service all round.
Jackie . 2025-02-28
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My order was missing 2 items and food was stone cold
Angeline . 2025-02-28
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driver handed me a leaking bag that literally split before i got to the door and also went like 2 different directions before actually getting to my house
Jessie . 2025-02-27
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Turned up later then expected and was cold as unfortunately driver had 2 orders other side of Basingstoke to each other
Jamie . 2025-02-25
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Delicious food as always delivered hot and on time.
Steve . 2025-02-22
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Food was freezing cold. Took nearly 2 hours to arrive!
Sadie . 2025-02-21
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I ordered my food at 1pm and at the time the expected delivery was 20-35min. I received my food over 2 hours late. and it was coold. totally unacceptable. if there are no one available for deliveries then order shouldn't be excpeted.
Martin . 2025-02-20
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by far the worst mcdonald’s i’ve ever eaten in my life, chips are awful they don’t even taste like mcdonald’s chips , never again
Rhys Grinter . 2025-02-19
MORE AT Google
It's a McDonald's. You don't don't go for the atmosphere and you don't go for great food, but this is the best a McDonald's can be. The staff are amazing, the food is always accurate and well put together. The best McDonald's I've ever been to.
J Andrew Bennett . 2025-02-18
MORE AT Google
Absolutely terrible. Order placed at 12:15, not delivered until 14:20. Fries were stone cold, a small amount of heat left in the burger and the milkshake had completely defrosted and was basically banana milk. Worse experience ever fro. this restaurant, however, i suspect it was down to the driver, as the food would have been hot when it was picked up.
Bruce . 2025-02-18
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Good for quick bite and coffee when travelling
Adrian Wales . 2025-02-17
MORE AT Google
part of the order was missing 😒
stuart . 2025-02-16
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Food was cold and half the coke had leaked in the bag where driver didn’t carry bag properly
Tracy . 2025-02-16
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waited 90 minutes for macdonalds breakfast
Rachael . 2025-02-14
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we understand it's valentines day it was just to late. and missing our dips
Alex . 2025-02-14
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Since the refit the speed of the service here has been appalling. Very slow (nearly 20min from ordering on weekends) and twice out of four times something has been forgotten. I thought at first it was settling in but several months on it is just as bad. I suggest go to Winchester road one instead of you can. Update - still very slow and they move it ready to collect 5-10 minutes before it is ready in the system to cheat the computer system
Jon H . 2025-02-14
MORE AT Google
It never arrived, even though it says delivered on app, had ro re order, now have to wait for a refund.
Val . 2025-02-09
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The delivery person was brilliant and very polite which was nice to see previous delivery persons have not been so good. The food was only warm but well packed and no spillage
Martin . 2025-02-08
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The woman was really understanding and she really took the time to ensure that everything was correct while being early the food was. nice and hot and we thoroughly enjoyed our meal which gave us a lasting experience. I will forever remember this
Barbara . 2025-02-08
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some items missing from my order again hope get the refund this time as I never got my refund back from the last order that was cancelled by you so go and check your emails what i sent you
Tony . 2025-02-06
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Awful. My driver did not deliver my order, he did not follow my adddress or communications via chat. My order did not get delivered and the driver marked as delivered.
Sacha . 2025-02-06
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Went in for a coffee and wrap for lunch. Sat outside as it was full inside. It was pleasant to sit in the sun and watch the traffic go by
Jack Russell . 2025-02-03
MORE AT Google
Ordered at 5:49pm and didn’t arrive until 6:45pm.
Daniel . 2025-02-03
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Food was cold no straws with drink I am diabetic and meal was over 2 hours late
Denise . 2025-02-01
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Drinks spilts 2 bags wet and delivery driver just said sorry
Rosie . 2025-01-31
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Absolutely lovely it was spotless in there
Lisa Cobb Horton . 2025-01-31
MORE AT Google
Not happy about the multiple drops. food is cold again!
Nathan . 2025-01-31
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Wrong item to what I ordered none of the extra add ons that I requested were on my McMuffin
Emillio . 2025-01-29
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It was so late food was cold I was missing my order as well
SMRITI . 2025-01-28
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absolutely appalling service, food cold ,lunch time totally ruined
Nicque . 2025-01-26
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the food is cold, the dips are missing and no straws were brought for the drinks
Richard . 2025-01-25
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My chips didn’t come ? With my meal.
George . 2025-01-25
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Not happy half of hot drink had been spilled over bag as order squeeze in a small bag with another order by driver
Emma . 2025-01-25
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I didnt get a straw and my drink was half spilt
Liam . 2025-01-25
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Food that was actually still hot when it arrived! Perfect 😃
Kate . 2025-01-25
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Am sorry to say once it was a treat to get macdonals , but have noticed macdonals is no longer a treat . I was very disappointed with the quality and no longer will be ordering any thing from macdonals.
Sheila . 2025-01-25
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I get peed off when MC’Ds don’t put sauces in the bag!!!!!! Especially when it’s meant to come with a meal!!!!
Omar . 2025-01-24
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I ordered my food at 6.05pm and it was delivered at 19.50 and the food was cold my 2 year old had to go to bed with no dinner
Jemma . 2025-01-24
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Mcdonalds is what it is but service can be a bit slow these days
Matt Simper . 2025-01-24
MORE AT Google
4 nuggets short out of 20 and burgers had no cheese or pickle and no extra sauce and no dips as ordered with the 20 nuggets
Ajay . 2025-01-24
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Mcd was one of the best restaurants of our childhood… what happened? Is all for money? No joy, no good product?! How can you let your employees serve us this ! Why !?
Adx Cunningham . 2025-01-23
MORE AT Google
Cold fries. Was asked to wait, and fresh fries would be brought to me ...by the time they figured out where I was parked (in the space they instructed me to wait) the replacement meal was cold too 🙄
Siobhan Sweeney . 2025-01-23
MORE AT Google
Two drinks lids fell off and soaked food drinks only half full. 2 x wraps missing and smokehouse burger missing no dips either. Tried phoning twice and gotno answer
Kevin . 2025-01-23
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Took an hour to deliver freezing cold food and my wrap was stored upside down so had completely fallen out wouldn’t even give one star.
Holly . 2025-01-22
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the delivery driver dropped my hot chocolate on my doorstep and there is no replacement or anything
Kyla . 2025-01-19
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Missing item on online order again and again
Wojtek Axel . 2025-01-18
MORE AT Google
how do you drink without a straw
Rebecca . 2025-01-18
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When I went to try change my little boys nappy a worker had been in the disabled/baby changing toilet and rolled a joint which stunk out the toilets, spoke to the manager and it was just pointless so will be taking it further!!
Jasmine Rose . 2025-01-17
MORE AT Google
Iv received this order thanks to the kind man,thank u again much appreciated
Donna . 2025-01-15
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No house number was given to driver
Lorraine . 2025-01-15
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the food arrived cold and squashed!!
Nikki . 2025-01-15
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You sent it twice let me know why! Second time sending about this!the delivery lady wad very polite and helpful bought it back to you!!
Irene . 2025-01-15
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The coke wasn’t delivered properly and spilled all over the carpet. McDonalds, please use proper packaging to deliver liquids.
Santy . 2025-01-14
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Wrong order we got someone else order
Jan . 2025-01-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1193 Opinions
We wanted an authentic chocolate box country pub to take our new Chinese in laws to. A pub that had a great reputation for high class cuisine & service. We arrived at beautiful pub with lovely gardens. We were treated like royalty and the food was perfect. I recommend you book well in advance as it’s extremely popular. Ours was a table for eight. You won’t get a table for more unless you hire their private room where you have your own dedicated waiting staff. Every one of our party loved their choices from the menu so I won’t speak on behalf of them. As far as my choices were concerned; I ordered the terrine which was delicious, for my main, I had Brixham Skate which tasted as fresh as if it had been just taken off the trawler in Brixham harbour, and my desert was the Sticky Toffee Pudding with clotted cream. Just the right texture and the taste was devine. All our meals were served in a timely manner at the right temperature and with great service thrown in. The Chinese live to photograph their meals; well anything that moves to be fair, and our ordering took a little longer than usual due to translating, but our servers were extremely polite and understanding of the added time it took. Thank you so much Simon and all your staff for a great dining experience. I’m not brilliant at writing reviews but I thoroughly recommend this establishment to anyone who wants that special dining experience.