McDonald's in Portsmouth

said it would be 15 mins for over an hour and a half. the said it was delivered at 02:40 when the time was 02:10? never arrived.

food cold on arrival driver did multidrop via newcome road delivery 1/4 of an hour + from restaurant to home address and had to microwave food on arrival.Food cost was higher than London road delivery so best comment on the experience is meh! 5/10 direct delivery and hot food scores the 10 which this wasn't.

missing a entire meal from my order

U spilt my drinks in bag food cold

All good thanks.would order again

Delivery guy needs a pay rise he’s a legend doing Orders on a peddle bike not even electric 🫡

still waiting, ordered at 11 pm, currently 1 am

Very polite delivery man Thank you

Cold food driver didn’t have a bag

I received someone else’s order instead of my own

Wrong food delivered completely by McDonald’s

Food took a long time to arrive and was stone cold. Very unappealing.

I got left with a full bag spilt drink and now there is coke all over my carpet. They need to start having non idiotic drivers delivering our food

honestly, its just the worst order ive had to date, how does every item on the order get so F**kd?

Drinks spilt over my food yet again

The food was cold, even the ice cream had melted? Very dissapoiting.

Drivers must take the verification code before giving the food to people

My drink has spilled over my food

Nothing was delivered to my door. Food was missing. Said said it was delivered but it was not.

Very courteous delivery person! Very happy with the service! 😊

I’m missing my drink and extra large fries

Late and half food was not thede

Delivery driver was rude when calling us to say he expected us to be waiting downstairs for him

the delivery driver tried to leave with our food and refused to come up in my flat block to deliver the food

food was cold and was late I'm very unhappy

food waa freezing cold when arrived

food not delivered to home address driver was notified.

I can’t believe I paid for this slop, can’t believe these workers have such little respect for peoples food. Disgraceful

Delivery time was revised later 4+ times - originally 01:50, finally delivered cold at 02:25

Stone cold except for the fillet

Forgot my free 6 chicken nuggets a

My local Maccas is BACK! Hot food delivered on time.

food is freezing I'm very annoyed

Delivery driver said he was downstairs, couldn’t see him. So called and I asked where he was he didn’t speak. He hung up and said food was delivered when it wasn’t so couldn’t contact him no more.

Said it was delivered when it didn’t arrive.

ordered triple cheese burger only got double how rude

Don’t let drivers take more than 1 order my food was stone cold

the food was cold and so cold that you could tell, it was not fresh

Can I just get what I ordered thanks muchly. (no main meal just sides)

I didn’t get my food driver didn’t deliver

Delivery very quick. Delivery man was great

food arrived cold. Wet staws in the McFlurrys. 6 pickles on 1 burger.

We received everything we ordered, the food was still hot and the delivery driver was lovely! Top Marks tonight!

luckily I was in the room next to the front door and barely heard the tiny tap on the door. My dog was two feet away from the door snoozing and didn't hear it. and there is not only a knocker but a video doorbell!

I left instructions and it was used and made my food cold

Food arrived late and it was cold - had to reheat in microwave. Also one of the drinks had spilled so I lost half of my drink.

They forget something almost every time we order, it’s cold or just slightly undercooked and the burgers come like someone punched them before serving them to us. Every other McDonald’s is normal this one just sucks

Food was cold and nobody wants anything to do with the situation. Guess it's my fault then? 😂

Good was freezing when it arrived

courier lovely! meal too cold! especially at 1am , surely not ma that many people order at this time!

The food was cold and Almost stale like.

All the food was completely cold & bland. I won't be ordering from here ever again.

Fries were undercooked and unsalted

Coffee has changed! Tastes horrible and cheap and watery! I always get a McDonalds coffee because I think it is the best however this particular McDonalds seems to have recently changed its coffee. It’s watery (when a latte should be milky) very strong, and bitter. Now it just tastes like cheap coffee. At first I thought the milk in the machine needs replacing but when they gave me replacement the second time it was exactly the same they said oh no that’s how it is now we have new coffee machines. On top of that the hot chocolate is not nice either. It use to be lovely and milky and again now it is watery and barely tastes like chocolate. I handed one back thinking they needed to just refill the milk in the machine and it the replacement came back exactly the same. Horrible! And my last point which I think is very important is that when I had got my coffee a few weeks ago (drive-thru) the lid was not placed on properly and HOT coffee poured all over me and onto my lap. Ruining my clothes for that day! When I went the next time again the lid was not on properly on the hot chocolate! Luckily I checked it before I gave it to my son because it was so watery it was piping hot you would not have been able to drink it for a while. If I did not check this first my son would have poured scolding hot water all over himself and been burnt!! This is a health and safety issue! Can your staff please make sure they check the lids are on properly before giving them to people and ruining there clothes/day and potentially causing burns! Won’t be getting my coffee or hot drinks from this McDonalds anymore.

I ordered cheese with my burger and didn't get any

Rubbish food now over priced. Not sure why people go here. Friend was insistent on going. Would avoid and get proper food if you can

Cold food wasn’t cooked want a refund

All food cold. Compensation offered in the app is not sufficient. Very disappointing.

Visited today with my 6 year old daughter and she accidentaly knocked her juice over spilling it all iver the table and floor. Staff was very helpfull and understanding and even gave her new bottle of juice. We were very greatfull! Never had any problems in this restaurant despite it being very busy. All staff is really nice and professional 👏

my order was entirely wrong, two times in a row.

the food was awful, not properly cooked, cold and stale. not happy

all order delivered hot and on time

Please can you ask people with big orders to park up in the drive thru. Having to wait for people in front when you only have a drink it’s frustrating.

Ordered a large meal and barely got a medium chips

Dirty tables, rude stuff. We came on birthday family party and we catched diarrhea. Thanks very much Mc for that lovely time

MacDonald's is no longer a fast food service. I ordered breakfast on the app and joined the queue for the drive-through. By the time I reached the kiosk (45 minutes later), I was told I could not have my order as it was 11.10am. Yet I was stuck in the queue and was told, sorry you've just wasted 45 minutes of your life for nothing. Absolute joke of a place, and the manager didn't care less either. If I went to a restaurant, I wouldn't be told I can't have the food I ordered, yet MacDonald's can treat their paying customers like dirt and just say, oh well, not my problem.

The food was all cold. Apart from the apple pies. So got wasted. Chips definitely weren’t fresh

I am disgusted with my meal I ordered from McDonald's. Firstly the woman rang me up and was on the phone for ages not going up to my flat. When she finally come up the food was out not in the bags they were supposed to be in. So my food was freezing cold. The chips were rock solid and the burgers were all squashed down like somebody has smacked them and it looks like one of them had a bite out of it. This food is on edible and we will not be eating it. Also my chicken nuggets were missing they would have been the only thing probably acceptable to eat.

Very Nice person and A very hard working Gentleman.

Food was stale. Don’t think it was the drivers fault tho.

Fast food is fast food! No care taken when putting burgers together!

Chips were limp, warm and anemic.. not for the first time. Whoever works the chips on a Fri night needs retraining!! Otherwise, burgers were fine.. staff friendly. Just please make the chips crispy, cooked and hot!!

Brilliant service thank you so much

Fast service, Great staff, good food.

I was missing my mcspicy and fries to it only received the drink

I had very cold food as usual but also my Big Mac had not even half a burger in the top half, it was like a third of the size it should have been …. I’m seriously done with there always being a problem

The rider was loitering on my road smoking a cigarette instead of delivering my food even though the map stated he was on my road for approximately 6-7mins prior to meeting me. He was casually walking puffing away his cigarette as a result our food c

We thoroughly enjoyed the meal and were amazed by the speed of the delivery

All good always cold and never add sauces when asked

All good always cold and never add sauces when asked

All good always cold and never add sauces when asked

Food was over an hour and a half late food was cold driver didn’t listen when I gave him instructions as he tried to deliver the food to the wrong address and was just rude

Very friendly staff and they are open until 2am

The food was all yet again very cold it’s every single time from certain Mac Donald’s not warm , actually cold, no form of heat at all to it the fries are like cardboard when they are cold so all of it is ruined and only order from there because it’s the only place open at that time of night

As it seems with many macdonalds these days cleaning up and refilling is not a priority.

not happy half of it was missing drink was spilled in bottom of bag and what did turn up it was freezing

food was cold. latte luke warm.delivery driver very polite.

2 items missing! Are you sleeping guys?

Received 20 nuggets instead of 9 selects and was also missing dips which I added to order and straw for drink

We got the complete wrong order

Was a faster delivery due to my hour wait last time. I just hope it continues. It’s unfair being the last stop at such a long distance . And that’s AFTER a long cooking time. Orders should be recooked if driver cannot commit to the time frames, and whether the restaurant cooks it, leaves it for 20+ mins to get cold and send it out rather than recook it

Standard Maccies, nothing wrong here folks

Fast friendly service a must visit

did not deliver food just delivered just a drink and sauce! how did you not know you didn't put food in the bag??

I don't go here , as it's a cancer in a bun

Food didn’t arrive tracking updated to say delivered and nobody even pulled up outside

it was past mid night my bad just needed a burger

23394 food was cold disgusting food so cold was not happy with order at all init

1 of 4 I tried to get a Chocolate milkshake For my pregnant misses and failed. So I tried Shake and grill on Elm Grove and found these shakes taste better. Separate day going through drive through no milkshakes! Separate day delivery missing multiple items!

Again the food was cold before I got up the stairs as the driver was finding my house