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3.5

Based on 277 opinions finded in 1 websites

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Nº 377 in 483 in Charnwood

Nº 80 of 90 British in Charnwood

CUSTOMERS TALK ABOUT DISHES WITH..steakpotatofishsaladladyroundcookedcheesechickenpaypiesteaksmust
Score
OpinionsNoteTripAdvisor2773.5

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Very busy on arrival.Got a table ok and ordered drinks and food! The food arrived promptly and was hot and very good! Too much mash for the pies was decided but scampi was fine! Staff friendly and helpful! Decor need sorting out needs to be brighter and more welcoming! Could do with a big refurbishment and some patio doors onto the decking ! Would make inviting!

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Diane H . 2024-10-11

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Very hit or miss. Sometimes food comes fast, other times it takes over an hour. Wallpaper is hanging off the walls and the place is fairly dirty. Staff is usually friendly though. Often stuff is unavailable of the menu.

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Navigator43889272791 . 2024-10-02

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This is our "go to" pub for a meal. Whether it's a lunch with friends or a family celebration in the evening, this pub has something for everyone and is wonderful value for money. We have visited so many times and hand on heart, have never had a bad meal. The menu is great with lots of choices and the food is so tasty. You get so much on the plates. The staff are equally as wonderful and can't do enough for you. There is a loyalty scheme if you download the Sizzling app and we have recieved so many discounts and freebies from getting the app scanned every visit. This pub is must if you're local. I don't think you'll be disappointed. Special mention to Kyra, Elaine & Stefan.

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jessica r . 2024-09-19

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Great food and excellent service Natalie and Gareth were the perfect hosts. Food well presented and the drinks wee perfect .

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Ray B . 2024-09-18

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Family of 15 we booked a table, had an amazing meal, everything was right, nothing forgotten and the food was lovely. Great service all round

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Kim P . 2024-09-13

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Very nice to come for food staff are very polite etc my drink (berry burst mock-tail) it was 10/10 and the price is very good

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Sasha M . 2024-08-22

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Really nice food and friendly staff. Visitors with friends and it was clean and welcoming atmosphere. Great prices too. Would visit again

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Coastal21711413528 . 2024-07-30

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The service from Kim and Cheryl were excellent, very friendly and well presented. We had spicy chicken nachos for starters, actually brought tears to my eyes, loved it. My wife loved her Scampi and chips, my steak was too greasy for me, onions soaked in the grease underneath, mushrooms were nice, plenty of chips, the pepper sauce was too weak and watery, I added pepper in the sauce to enhance the taste. We were too full for the deserts, cocktails were nice although my wife couldn’t taste the alcohol. But was a very pleasant evening, And the 25% discount was a bonus..

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ronniestone . 2024-07-20

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Great staff and friendly service. I like the app where you get money off vouchers and loyalty rewards. Also the table booking is very easy to use

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katja B . 2024-07-15

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Once again a good meal was had,we usually go mid week and the staff are friendly and professional,service with a smile, we will be back.

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longmanwink . 2024-07-04

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We've been coming here quite regularly since January 2024, and we've always found it to be vibrant and friendly. I've posted a review before but wanted to do another. The food was again very tasty and cooked just how we wanted. We had 2 surf and turfs, 1 ribs & steak, and 1 cajun chicken. For pudding we had 2 dessert shop waffles and 2 apple pie & custards. I had the waffle but hubby said the apple pie was really tasty. There are lots of events taking place and the night we went it was karaoke night. I even had a free shot because I'd sang the most songs. It was a great evening with family, made better by great food and happy & friendly staff, of which Kian was one. I believe the chef was Steven, so I definitely have to thank him for the tasty food. There's some sort of motorbike event on soon which may be interesting to attend. Thank you all again for a fun and welcoming visit.

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500yvih . 2024-04-28

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Excellent service from both Natalie and Gareth,both very helpful happy individuals. Natalie has a smile that lights up the place. Nothing is too much for her. Food was great.

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Leannes3235 . 2024-04-26

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Very good service- came for lunch with my toddler who has an allergy- Gareth was very conscious of this and thorough with checking the order carefully, also using the Glass Onion app which shows allergens and may contains. He also must have spotted us on the way to the changing room and appeared with the key to unlock it as we arrived which was really considerate to save us having to come back and ask (it's a combined baby changing room and disabled toilet, hence the key). There were quite a few families there Sunday lunchtime.

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simoncole89 . 2024-04-15

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Was at the maxwells for Dinner on Tuesday night and the food was great. The atmosphere was great inside the pub. Special shout out to Elaine who was great

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Sagebs1 . 2024-04-13

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Stopped in Wednesday night for a quick meal: was amazing! Elaine served me and she was very helpful and catering to us. Thanks😊

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Elsie-Mae K . 2024-04-13

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Food was spot on. Soooo full. We swapped a few things like real cheese instead of American, no salad in burger etc and they got the order 100% right. Can’t fault it. Super good value. Lovely staff x

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armysgirl . 2024-04-06

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first 3 things we ordered they had ran out of, it was only 6pm, fish and chips, curry, and profiterole's...but the staff were brilliant and very embarrassed by saying they had ran out of food...louise and elaine...lovely as always

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markwY3551NU . 2024-04-04

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Every time I come here the staff are always super friendly, helpful and smiling. It's a great atmosphere for sports but you can enjoy a quiet meal in the resturant if you prefer and still have a view of the game. The atmosphere is always friendly and welcoming, the locals are a great laugh too. The new menu is unbelievable and great value for money, I've been back twice for their new Curry House Feast! Easily one of the best pubs in Loughborough in my opinion.

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Dev O . 2024-04-02

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We called in to Maxwells (DOG FRIENDLY) pub with two small dogs and to our surprise, no greetings and instead a very young rude bar staff jumped down our throats saying, dogs go in the other side of the bar, we both have disabilities where there were no low seats with a table to sit at and very noisy people in the bar, we last visited there a couple of weeks ago and sat in the restaurant area where there was a hard floor area for dogs to sit and tonight, we get jumped on and shouted at to go in the bar area. I think the young lad in the bar (Keiran) needs to learn some manners!! So disappointing. We shall not be returning!

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shitto-ryu . 2024-03-29

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Myself and husband just had lunch at Maxwells . My husband had a mixed grill, I had a double cheese burger. It was AMAZING, the barmaid was absolutely brilliant, very helpful. It was nice to see a PROPER manager serving as well.

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joan f . 2024-03-26

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Service was far too slow (not busy). Table was booked for 2.30 and I remember looking at my watch as we were ordering desserts (only had main course previously) …. It was 4.15. Ordered from the app - a number of main courses were unavailable (probably 4 or 5 from a party of 8). My second choice was salmon with rice and veg. Veg was ok, rice was not salted and was undercooked, salmon was very much overcooked and was therefore dry. I would not recommend.

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W6804DTmichaelc . 2024-03-26

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Gareth makes the best Mojitos!!!!!!!!! It didn't matter what flavour Garath made it, If was brought to the table Elaine came with a smile!! And Kim was a godsend!

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kelskibob . 2024-03-20

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I came in a week ago and must say that the food was delicious and a big shout to the lady that served us Elaine the new menu items are fab and can’t wait to come back again

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Antony H . 2024-03-17

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Not impressed with the new menu at Maxwells. They've discontinued the Golden Years Menu, The Lunch time bites menu has gone. There's a really limited choice on wraps. You don't get a drink included with the price on most of the meals anymore. We go nearly every week to Maxwells but we won't be going so much now as it is a lot more expensive.

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Iveshead123 . 2024-03-15

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Visited today for my sons birthday Elaine was our server, kind,friendly and wonderful manners. it was a pleasure to have her as our server

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Reanne T . 2024-03-03

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I have visited The Maxwells on a number of occasions and always found the staff friendly and welcoming. The food is well presented and delicious. Can't wait till my next visit.

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June1957_12 . 2023-11-21

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Tom the bar man was awesome. Very polite, very helpful and a lovely smile. Food was great recommendations all the way

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X4566DQleeb . 2023-11-19

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Great but no decaf option or after eight sundae no pork belly food was nice just need decaf option

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Emily G . 2023-11-12

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Been numerous times when in Loughborough and invariably had a very nice meal, flavoursome and piping hot and cooked the way we asked for Excellent value for money Staff pleasant and efficient. The only time we had a bad experience was a Sunday late afternoon but in fairness the place was jammed.

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raya665 . 2023-11-08

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Ever since their app was upgraded, there have been numerous problems with the app. All rewards are lost and logging in has become a nightmare. If it isn't broken don't fix it is the old adage.

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770raymondl . 2023-08-10

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Popped in for a few beers and lunch with the wife. Ended up stopping quite a bit longer! Great pub, food is great and reasonably priced. Nice selection and big menu. Staff were very friendly.

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C2400CSmattj . 2023-08-07

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Went for lunch but didn't eat. The smell of urine wafting from the toilets was off-putting. Rough and run down pub. Definitely seen better days

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920christophea . 2023-07-10

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Dinner was as brilliant as always! And we’re always made to feel welcome will definitely keep coming back here!! Our favourite place for date night

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Peter K . 2023-06-30

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great prices for a midweek or any meal, we had fish and chips you cannot beat it, Monday to Friday cheaper but worth it if you have to pay the extra

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Sue S . 2023-06-10

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Brilliant meal, we came here with family and friends and ordered a variety of dishes, all arrived hot and good quality, service was friendly and prompt, overall was a lovely experience and would recommend!

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Catherine B . 2023-04-26

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Amazing high quality food! Would throughly recommend to anyone and I will definitely be coming back with my partner. Perfect for date night

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Peter K . 2023-04-24

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We were in a family group of 12 ordered food 3 meals not available including Ultimate surf and turf they had no king prawns the servers solution have it without the surf isn't that called a steak. anyway 10 meals came out we were nearly half way through our meals when the last 2 finally appeared after being chased my wife ordered a normal surf and turf with rare to medium steak what came out on the plate was well done to cremated now after waiting so long for her meal after the rest of the family she didn't want us all to be finished and ready to leave before she got a replacement so when they came and asked how's all your meals this was pointed out and just got a shrug of the waitresses shoulders. Sorry Maxwells definitely not the best Sizzling pub i have frequented and i will not be visiting again either

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adrianbA6433FJ . 2023-04-22

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Staying nearby due to business trip and wanted a meal within walking distance. The restaurant appears to be in need of slight renovation but the staff was very polite and friendly. Service was very good and good choice of food items on the menu. The quality of the food was superb and this makes the restaurant and would definitely revisit. Overall, a very good restaurant but needs to be updated.

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E4151LVjamesb . 2023-04-10

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Lovely food again, great value for money, nice variety on the new menus. Polite and efficient service, will certainly be coming back

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L6305XZangelab . 2023-04-08

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Great atmosphere here in the evening, staff were a laugh and very accommodating! Exactly what you'd expect going out for a lighthearted drink with friends.

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F5392KAadamg . 2022-12-26

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The meal at Maxwells was good as they have an offer two for £10.49 which is good value for money and was busy

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davidcookson2016 . 2022-12-11

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Great food and service, excellent value, friendly and efficient staff. Love the new tv’s, be a perfect venue to watch the World Cup games

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L6305XZangelab . 2022-11-18

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Thank you so much Alex and Lewis today for our fabulous meal it was delicious as Tina Turner says “ your simply the best “ so thank you xx

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psE8016PH . 2022-10-27

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Would not recommend!! Table booked a week in advance for a birthday, got there only to be told someone else had our table, manager was nice to be honest and gave us a round of drinks. Once seated half hour later, went to order food...

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danielmR5995BS . 2022-10-01

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Just want to say we really love coming here staff are amazing Liv always looks after us andKyle chef really takes a pride in his cooking so thank you both so much xx 💜

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psE8016PH . 2022-09-08

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Food very reasonably priced, some of the staff definitely need more trading in customer service skills the two young men were excellent but the older chap and the girls just gave the impression they didn’t want to be therr

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Jane B . 2022-08-06

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Had wedding reception staff so accomodating and helpful buffet was excellent xx cannot fault the venue staff or food thank you to all and would definitely recommend

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lisacN9858VK . 2022-04-24

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I couldn't agree more with "Awayinthemidlands". It's been my local for many years and the place has its ups and downs like anywhere else, but it is still home. Eaten here and have never had a bad meal. Especially liked the chicken platter! On a...

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770raymondl . 2022-04-12

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Great atmosphere, always good vibes and good people, great staff, great service, great food and great drinks....5 stars from me.

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Dev O . 2022-04-07

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It is rare that modern day establishments manage to strike a balance between being an eatery and serving as an important local community focal point. Maxwells manages both excellently. Food is always consistently good, and the staff are incredibly friendly and polite. Having come from...

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AwayintheMidlands . 2022-04-07

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Just sat in maxwells ordered food on the app We received very small Mac and cheese Sausage and mash Friends had steaks supposed to be well done they were bloody No cutlery brought out for at least 10 mins after we kept asking staff Complained...

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linda10martindale . 2022-04-01

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Lovely lunch with my friend. Nice atmosphere, polite and friendly staff. Lots of choice on the menu, 2 for £10, kids menu.

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Aileen W . 2022-03-08

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I don’t post on trip advisor very often but credit we’re it’s due…. I’ve Been here a few times now and never been disappointed , food is Amazing and great value for money, staff are friendly and service very good, definitely worth a visit.

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L6305XZangelab . 2022-03-04

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We visit the maxwells regularly as a couple and with the children.. foods always good.. staff are super friendly, facilities are clean and the best bit it’s price savvy!!

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Kerry S . 2022-03-04

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Had a great Boxing Day family meal where we had perfect service, great food and very reasonable prices. The bar and waiting staff are ALWAYS willing to help and happy to chat to you. Never too much trouble when your kids don’t mike salads or...

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dazbumby . 2021-12-27

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Friendly and helpful staff. Great atmosphere. Delicious food at exceptionally reasonable prices. Enjoyed a lovely Birthday treat for a friend. Thank you.

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Aileen W . 2021-12-20

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8 of us turned up at the pub. All they picky eaters…. Well what an amazing meal it was!! All the staff where fantastic however Andrew was a cut above the rest. Nothing was to much trouble for him always smiling and ready to help...

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889jadet . 2021-11-25

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When with friends at a different Sizzler I saw the crispy sweet chilli beef and wanted to try it. Glad I did - really enjoyed it. Even though we went in the afternoon it was busy enough to feel friendly, but not full, which I...

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kayb123456 . 2021-09-04

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pop in for something to eat, staff where friendly and food was hot and quick. i had the sizzling steak and my wife had the fish both where tasty and great value. we are both looking forward to going back.

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X8884EYsteves . 2021-08-20

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Came to eat at the maxwells as I was in the area for a meeting and wanted somthing quick, which it was. The food was hot and tasty and the staff where pleasant.

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stephensA5925IV . 2021-07-28

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Loved taking my partner here, food was great and using the app made it very easy to order. Staff where friendly and polite.

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stephensA5925IV . 2021-06-04

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We visited Maxwells today we were greeted by the staff member by the door that asked us to fill in the NHS app. we were then shown to our table and told to order by the app we explain that one of our group could...

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thereviewman111 . 2021-04-12

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Great to see the staff taking the safty of the guest seriously. Will be going back. Had the fish and chips great food.

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stephensA5925IV . 2020-10-24

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We have been very cautious about going out to eat but were very pleased by the staff and the organisation in Maxwells. We booked by phone, and were greeted and everything explained at the door. I had already downloaded the app, so used that to...

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kayb123456 . 2020-10-24

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We visited Maxwells today we were greeted by the staff member of the door do you ask us for our name and number we were then shown to our table and told the order by the app we explain that one of our group could...

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Reviewman44 . 2020-10-10

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the service was excelent, very friendly and quick, the waitress, Chrissy was very helpful, and managed very well under the circumstances of face masks, not many in but nice and relaxed. Shall come again , thank you

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JennyH1303 . 2020-09-27

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My family and I had a lovely meal out at Maxwells. Food was tasty, a friendly atmosphere and Covid secure! All the staff were friendly but special thanks to Chrissy for making our visit special!

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vickielong . 2020-09-26

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We were very apprehensive about going to a pub for the first time since lockdown. Have to say the way we were welcomed was unbelievable. The explanation of how things had changed and what we could or couldn’t do was very professional and we felt...

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Sarah G . 2020-09-19

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It was our first time out as a family of four. The staff were extremely professional and we were given a full explanation of how changes had been put in place to protect everyone. It was extremely reassuring to see all staff following guidance yet...

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Honest18123 . 2020-09-18

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Visited this week, Staff were great but let down by the lack of menu items that they couldn’t offer! This issue would be overcome if these dishes had been told at the door by the meeter greeter - this would stop the on the spot...

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SandyT941 . 2020-09-17

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So pleased to visit Maxwells again,felt so safe,staff are amazing in particular Chrissy SHES so friendly welcomed us back with open arms, food was amazing as well,thank you xx

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Franlawes . 2020-09-12

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Met friends for lunch. Safety precautions were reassuring. Social distancing at bar to order food and drinks. Food was great and very good value and Chrissy, who served the food, was the fabulous friendly star that she always is!

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j0anne1993 . 2020-08-28

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5 of us dined here last week during the 'eat out to help out' scheme. The prices are reasonable anyway but this made it great value and we could treat ourselves a little more. The staff were very professional and clear when explaining new procedures because of the pandemic. We felt it was taken seriously here which was reassuring. We had a range of meals from gammon to steak to burgers but all of them were lovely, well seasoned and flavoursome. Service was efficient. We all had a lovely meal.

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jennywren1976 . 2020-08-28

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Always have a good meal in the Maxwells, bit of a wait today and alot of dishes had run out due to the 50% off, but nevertheless still looked after us and made us feel welcome thanks to Chrissy and the team.

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greasleys . 2020-08-19

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Visited on Friday evening, our first visit here in a long time, and since social distancing in pubs and restaurants was introduced. Received a warm welcome on arrival from the Manageress (sorry don’t know her name), who clearly explained the new systems in place and it was obvious the pub was very clean and adhering to all the required health and hygiene rules. The food was very good value, served hot and in a timely manner, we couldn’t fault it. Particular thanks also to Lindsay and the American lady (again sorry don’t know her name) behind the bar who were friendly and helpful. We will definitely be back very soon.

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HathernLeics . 2020-08-16

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Really nice meal, lovely food including two steaks which were very tender. Salad was very fresh and tasty. Portion size was very good, spare a space for the deserts, we could only manage one between us. Kate, our waitress, was very friendly and checked that everything was OK, An asset to the pub. Covid setup was very good and well organised. This is our first meal out since lockdown regs eased and we felt very safe and relaxed. Kate explained the setup on our arrival and then clarified what to do when we got to our table. It seemed logical without being OTT. We shall be back as it s also good value for money and their is a good choice on the menu.

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Lunar_lady14 . 2020-07-27

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Had a lovely get together with friends. Was served by the delightful Chrissy. Was very friendly and couldn’t do enough for us. She was a fabulous. I highly recommend the chilli shredded beef. Delicious.!!!

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Princess_Jasmin91 . 2020-07-18

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really enjoyed going back the staff are fantastic and great process in place making it feel very safe.

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stephensA5925IV . 2020-07-10

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Went with 4 friends for a catch up and a chat, all had good meals, good platefuls and all satisfied afterwards. Chrissy the waitress kept checking we were ok and cleared our table after, good friendly service. Took two babies who needed high chairs and they were available.

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214susanm . 2020-03-15

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Wonderful meal,we visit every week,lovely food and will accommodate your needs. First class service by a lovely waitress Chrissy,she’s always happy and will help you out.

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Franlawes . 2020-03-14

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First time at Maxwell's last Sunday 8th March. It was really busy. A waitress (Chrissy) came over and showed us a table, gave us food menus and showed us table no. Food was amazing. Chrissy came back and asked us if everything was ok. Great service, would definitely come back.

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J9879OPmell . 2020-03-14

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Lovely meal excellent service from Anthony moon bartender/ assistant manger Food nice and piping hot and good size portion excellent value for money Will differently be returning

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Wendy S . 2020-03-09

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First time here as we were visiting family. Ordered three different meals and each one was well cooked, tasty and very good value for money. The puddings were gorgeous too! All the staff were pleasant and polite but must single out Chrissy who was particularly kind and helpful. We will definitely return when next in Loughborough.

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spainfun . 2020-02-25

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The food here is excellent, and for the money pretty much unbeatable. The staff are friendly and helpful. Chrissie is a great asset front of house - brings a real personal touch to the place and makes you feel like a valued customer. Will be returning.

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GHFlyfish . 2020-02-22

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Called in for lunch and a pint had fish and chips well cooked good service had couple beers well kept. Many thanks to christine who waited are table nice pleasant personality

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122buckingham . 2020-02-21

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Love coming to this place for family dinner. Good choice of food for a fantastic price. Waitress Chrissie is amazing!!! She always remembers us and is so friendly. True customer service from this lady!! Thank you 😊

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emloubuts . 2020-02-21

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Food and drinks are both value for money and all service was quick. Staff helpful and attentive. Will be coming back soon

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SmithF5049PI . 2020-02-19

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excellent meal and service at the Maxwells on Sunday, couldnt ask for more , very helpful. Will definatly come again, always nice to see you Chrissy, top service once again

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johninloughborough . 2020-02-12

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Such a terrible visit, I normally come when lyndsey and Amy are on shift and it's great service and great to see them working as a team but I came on 11th February and lyndsey was just left running around taking food out and serving people behind the bar and making sure everyone is OK. VERY POOR MANAGEMENT for not supporting the staff that work in The maxwells! I will not be returning unless it's lyndsey and Amy on shift.

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DebbieB7900 . 2020-02-11

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There is plenty of choice on the menu and we appreciated to option for larger portions especially the Hunters Chicken which was very good. Didn't take long for food to arrive either.

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kayb123456 . 2020-01-10

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Visited on boxing for festive meal ... food was nice and service was quick maybe a bit to quick as we felt a bit rushed between courses ( we were still eating starters when the mains came out) wAitress apologised and took the food back

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Wendy S . 2020-01-07

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Had great service from Chrissy. The food was tasty and came quickly. The price was very reasonable too.

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mattccross . 2020-01-02

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Arrived and waitress was clearing a table. As she was doing this, we asked if we could push the tables together as there were 5 of us. As she took some dirty dishes away she said no problem and we expected her back to wipe the table as it was filthy - she did not return so we had wipes on us and cleaned our own tables

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raya665 . 2019-12-29

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We have a wonderful time at Maxwells celebrating with the family,they couldn’t do enough to help,our waitress Chrissy was amazing,the food was amazing thank you xxx Definitely worth a visit

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Franlawes . 2019-12-27

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Excellent food and great service particularly Chrissy. Very friendly pub and good prices for everything

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GeorgeS3791 . 2019-12-22

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Use Maxwells fairly regular for a small lunchtime meal after shopping. nearly always go for the Golden Years menu (2 courses). As always at a recent visit the welcome was friendly, the food and drinks were good and the table service by Chrissy was as always first class. All the staff are cheerful and friendly

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Y3358UHroberts . 2019-12-12

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My wife and I were part of a group of 12 people pre booked for the special Christmas menu this was three courses at a very reasonable set price of £12.95 when we arrived they had prepared a table to accommodate us all. We have often eaten here before as a couple and have always found it to be great value for money the staff are always freindly and welcoming and always do there very best for the customers, ours was a large group but they still managed to get us all served as near together as you could ever expect they were very keen to make sure that everyone was happy and had what they needed.

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mazkeithc . 2019-12-09

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We visit Maxwells on a fairly regular basis but hadn´t been recently. The food is always good quality, freshly cooked and served quickly, the staff are always helpful and friendly and the restaurant is bright, warm and clean. I was pleased to see a new menu on this visit and delighted to see that the lemon peri peri skewers had been reintroduced, as they are a particular favourite of ours. One of us had a burger and Mum had a chicken dish with Diane Sauce which was served with mashed potato, which she loved but I can´t remember the name of. We have never had a bad meal on all of our visits here and you didn´t let us down this time. Keep up the good work.

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gillian m . 2019-12-06

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I came to the Maxwells after a long day getting the garden ready for Christmas and my god was I impressed. The manager came to take my order with the greatest of enthusiasm that I have ever seen and welcomed me gratiously. I ordered a pepperjack stacker burger and was informed about the option to upgrade my basic selection of side orders from chips to sweet potato fries (which I recommend fully as they add a new and exciting dimention to this dish).

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megamunchies123 . 2019-11-30

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Brilliant food, ultimate mix grill, tasty and beautifully presented; quick service, happy and clean environment,

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jesst873 . 2019-11-30

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