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3.8

Based on 24 opinions finded in 2 websites

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Nº 209 in 308 in Eastleigh

Nº 32 of 49 Other cuisines in Eastleigh

CUSTOMERS TALK ABOUT DISHES WITH..meatchickenoldroastsaladvegetablespiepotatoescheesesteakcurryporkcooked

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We can highly recommend this place. The food was lovely, friendly atmosphere. Definitely will come back there again very soon. Thank you

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Anna K . 2024-10-08

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We came as the away side for the darts league and I just want to say what a lovely welcoming public house. They were such a friendly bunch and made us feel right at home ! Will deffo be bringing the family over here to try the food as I had a look over the menu and looked amazing Also a really good selection of beverages.

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John F . 2024-09-20

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Our first visit to this pub since a refurb and change of management. What a pleasant surprise. We were served with drinks and our meals by the delightful Jess. The food arrived promptly and was well presented. I had the Sirloin Steak which was cooked to absolute perfection by Mia, their excellent Chef. Hand on heart, it was the best Pub Steak I have ever eaten, my knife just sailed through the meat! Served with proper chips, mushrooms, peas, and tomato. My wife had a cracking pice of gammon, with egg and pineapple (she’s not a big cup eater, and has a tomato allergy☹️) After that I had the Jam Sponge Pudding with Ice cream, and wifey had Fruit Crumble with Ice cream. In the words of Arnold Swartzenegger. “I’ll (we’ll) be back” EXCELLENT😋😋😋😁

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Robert H . 2024-09-18

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Under new management and the whole experience was much nicer than our last visit. Light and airy with plenty of seating without feeling crowded. The food prepared from scratch and cooked by the lovely Mia was first class. Our waitress Jess was very attentive and looked after us well. We will definitely be returning in the near future, probably to sample the Sunday carvery. I give it 10/10.

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Karenanne H . 2024-09-11

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Landlady and staff were very welcoming. Our lasagna was homemade and best ever and my husband’s steak was very tender will definitely go back.

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Jan D . 2024-08-27

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Popped in Sunday for lunch with my sister, we hadn’t booked but we’re made to feel very welcome by Amy, the carvery looked lovely but we fancied something different so ordered 2 ploughman’s. We certainly weren’t disappointed, fresh salad, warm bread, hand carved ham, assortment of cheeses, all served on a wooden platter, served at the bar by the friendly and welcoming bar person Luke and chef Amanda personally checked that we were happy with our meals, great food, great atmosphere and can’t wait to return!

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Catherine L . 2024-08-08

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Lovely home cooked food at reasonable prices. Beer on tap Wadsworth 6x , Wadsworths Swordfish and Wadsworth Henrys IPA. There is a bar and pool room with separate restaurant area and conservatory. Had the breaded brie to start which was delicious and a huge portion. From the specials board we had the home made steak pie and chinese style turkey curry. Both were beautifully served but enormous portions which we struggled to finish, however there is a smaller portions menu. Staff were smart and attentive. Its 12 years since we were last here and the improvements by the new landlord are immense. Well worth a visit for beer or food

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Di T . 2024-08-06

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First visit but definitely not the last. We had a carvery, without doubt the best carvery I have had for a very long time. I would highly recommend this to anyone.

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James C . 2024-07-30

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I popped in after work to meet up with my Wife, and friends. Excellent service, and food. Head chef Amanda, came out, and asked if everyone's food was OK. You don't normally get that. Will definitely be going back. 👌

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kbennett27 . 2024-06-19

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great food, great price and a lovely atmosphere. Here with friends for a mid week dinner ,we all choose something different from the menu, all food arrived together with a smile , on warm plates and tasted delicious ! Fabulous local pub with a good menu

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liz b . 2024-05-04

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One night’s stay. Chose the hotel because dog friendly and lovely position by the river. Welcomed by Andrew on reception. Very good dinner in The Riverside restaurant. Delightful staff, Daisy and Kirsty and excellent breakfast. Dog friendly room, not plush but very comfortable. Our labrador, Baxter, was delighted with the dog bed, bowl and doggy welcome pack, particularly the Venison chew! Will definitely go back.

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Claire S . 2024-04-26

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This could well be my new favourite place for Sunday roast. A little more of a homemade feel than local rivals and a generous serving of meat.

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Brian M . 2024-04-14

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Service incredibly slow. Food average. Trying to serve a number of different restaurants out of one kitchen. Doesn’t work. Arrived 7.15pm and by 8.35pm only had starter - asparagus drowning in a gravy with onion - what a way to kill new season asparagus. Main course did redeem the experience to a degree - food nice and hot and better No evidence of anyone I charge. This place is clearly being run for the cash….

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711alisonp . 2024-03-30

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First time visiting. Food was very good. Staff were very friendly and helpful. Very welcoming atmosphere. Fish and chips yummy. Ploughmans very good. Going back after easter to sample the steak pie which has been recommended. Would definitely recommend.

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Jan O . 2024-03-28

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Rented room for 21st birthday. What a fantastic time .The pub staff were amazing, couldnt do enough for us . The party was for my autistic grandson and all his freinds who are also special needs.This pub and staff welcomed us all with open arms, prevuiosly my daughter had been turned down by a couple of venues when this was explained. I highly recommend the master builder and thank all their lovely staff for making my grandsons birthday amazing for him and his freinds and family.

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David S . 2024-01-27

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Wonderful home cooked food at a reasonable price , great wines , had a lovely relaxing meal with a friend . Highly recommend

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Sally U . 2024-01-01

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Highly recommended for a wake. Lorraine, the landlady prepared us a delicious buffet . I asked for afternoon tea style food. The dainty sandwiches , home made victoria sponge, lemon drizzle , scones and jam and cream were just what I had requested. Unlimited Coffee and tea was available on a help yourself basis. The bar was available for drinks and the grandsons even had a few games of pool. The unobtrusive staff were quietly efficient . I can’t say how grateful I was that we were able to chat in our own comfortable space .

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Philip P . 2023-12-12

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This pub is my local and I stopped going there due to the attitude of the previous Landlord, which was horrendous! However, the pub has been taken over by a lovely couple called Boo and Jaime and they are wonderful hosts. Now when you walk in, you see friendly faces from all of the staff and nothing is too much trouble. They still have the delicious Carvery on a Sunday and a new menu through out the week. I can especially recommend the home made Steak Pie and also the Beer-Battered Fish and Chips (all cooked fresh and the fish was delicious). The atmosphere in the pub has now drastically changed for the better and it is a pleasure to go in there and always see smiling faces.

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Libby M . 2023-12-06

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Such a shame. We went here today knowing it had new owners on the anniversary of my grandads death and the owner “boo” was so rude to my mum. I ordered a large glass of Chardonnay for my mum & she poored the glass and there wasn’t enough for even a medium. I took it to my mum thinking she would be ok with that but as she wanted another glass later she asked to change it to a red (as no one wants to mix a white and red wine) When my mum asked if it’s possible to change it (as it was under the medium measure & she said she wanted to have another glass after so could she please have red instead) she had such an attitude and said “ur paying for that still” my mum who was already emotional was so taken back! the landlord said “I’ll refund u 10p as it’s below the line then!” How rude! If any of us were aware that was the last drop of Chardonnay in the pub we would never have ordered it! Then her “tuna and cheese” wrap came without cheese. We never got asked how our meal was either! I’m sorry but the attitude will never make me go back now! We hoped it would have improved now it’s under new management but no, how rude! I work in a customer based job and wouldn’t dream of behaving like that to a client or customer! Sadly all 3 of us are local and from different households and none of us will return.. we’re stick to the two brothers from now on (and that speaks volumes)

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chloeh571 . 2023-12-04

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Visited for lunch, chose beer battered cod and chips. Very long wait, and when meal arrived, batter was burnt to a frazzle covering a very small piece of fish. Chips appeared to have been warmed up with no crispness to them, the only item on my plate I enjoyed were the mushy peas which, I assume, were from a tin or factory frozen. Very poor meal for £14.99.

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frequentvisitor414 . 2023-11-22

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The pub is now under new management and last night they had Delvis singing hits from 50’s 60’s and 70’s he was brilliant, my husband and I booked a table and had a delicious meal too we would highly recommend this pub

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S1594KGkarens . 2023-10-08

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Had lunch with friends, food was really good and reasonable. Pleasant and friendly atmosphere. Would definitely recommend.

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Paige96 . 2023-09-22

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Went this evening for a couple of drinks and some dinner. Can honestly say the new landlord and landlady are a breath of fresh air into a lovely well presented pub. The old landlord ran this place in to the ground but now this establishment is like a whole new place. Lovely owners and great food. Reasonably priced food and drink and a welcoming atmosphere. Will definitely be returning soon. Thanks for a great night guys.

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Y451PSadamm . 2023-09-13

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I have used this pub for a number of years, mainly to its location and being dog friendly. The atmosphere at time could have been better though and personally I would have liked some things improved. Now under new management with a fantastic turnaround of atmosphere and ambiance, so much better and it shows with the different cliental now frequenting. A fresh outlook with decor and adorning of old craftsmen tools and old pictures. Even the dreary back wall in one bar has become colourful by being decorated with old beer tap fronts. The menu is adequate with enhancement in future plans. This is early days for the new team but one can see that little acorn developing for sure. It's still very much a dog friendly pub, with water and treats readily available. A finishing point worth a mention is the outstanding support for Boo and Jessie, no doubt to the way a pub should be run.

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Connector62784589431 . 2023-09-12

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We’ve just spent a lovely few days at this perfectly situated hotel. They have distancing perfected and we felt relaxed that they were so on the ball with sanitisation. The food was of a high standard and the staff all very friendly.

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P991WXjuliet . 2020-08-28

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el constructor acaba de abrir hoy a las 12 pm y pasamos caminando y fuimos los primeros clientesQué diferencia, todo está arreglado, se ve encantador, trabajaron duroMac Shona y el personal te hicieron sentir bienvenidoagradable estar de vuelta y volveremos

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alan d . 2020-07-10

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Nos reunimos para almorzar con mi madre y 2 hermanas, 2 de nosotros comimos el salmón a menos de diez centavos, estaba seco y sin sabor con una salsa acuosa, 3 papas nuevas frías y secas y algunas hojas de ensalada con cebolla cruda. 2 tenían los pensionistas especiales que disfrutaron pero se olvidaron de traer postre, así que tuve que pedirlo.

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donnaj131 . 2020-02-20

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Tengo que gritar sobre la fantástica cena asada que se ofrece el domingo a mediodía en el maestro de obras. Todo casero y consistentemente bueno usando verduras frescas.Hay una variedad de carnes: pavo de cerdo gammon y carne de res con un pan de nueces vegetariano también. Verduras frescas zanahorias col y guisantes con chirivías asadas y un hermoso queso de coliflor casero. Las papas asadas son deliciosas, suaves y cremosas por dentro y un crujiente magnífico por fuera. Relleno y un enorme pudín de Yorkshire. Solo 9. 95 por persona o 6 para niños. Reserve con anticipación ya que se llena

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Mrsbee2014 . 2020-02-16

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A lovely place and food was great. The staff were friendly and helpful. The staff couldn't do enough. The day went smoothly. The staff even loaned me a shirt because I left mine in Cardiff..Every one had a good time.

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shaied y . 2019-11-02

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This place needs be managed by more decent people, the current landlord is a jumped up little so and so with a bad attitude and poor customer service skills, shouts at everyone for no reason...he clearly has small man syndrome. The place could just do with a change including the common as muck barmaids with no morals or etiquette what so ever, it’s like walking into a pub of your nightmares. Avoid if at all possible, food sucks too. The steak is rotten!!

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P7419NYcharlottec . 2019-09-24

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went here last night for a meal , food was excellent ,didn't wait long for it ,service was good would recommend the builder

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alan d . 2019-09-23

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We’ve usually had a good experience in the Master Builder, Southampton.Not this time. Grumpy staff to say the least, bordering rude.Food isn’t bad but what’s the point when you don’t feel like your business is welcome.The outdoor area towards the rear covered in cigarette ends, litter and overgrown.Badly needs to look hard at priorities. Eg staff recruitment and cleanliness. Even the owner who carved the meat have the impression he’d rather be elsewhere.Won’t be returning. Pity but there are other carveries whose food is good and value your custom.

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Dave S . 2019-09-05

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Cheap eats. OAP specials £6 for two courses with tea or coffee. At that price can’t complain and service was friendly and helpful. My only criticism is that the garden accessed through the conservatory needs to be cleaned up. There was rubbish, brambles and numerous cigarette ends strewn around- not nice.

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Jane J . 2019-09-03

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The whole experience was terrible. Having waited in excess of 40 mins for our meals. We asked how much longer we could expect to wait and following an exchange with a particularly rude waitress and an equally rude and unprofessional manager we asked for our money back and left. We will definitely not be going back to the Master Builder in West End Southampton again. If I could give this place a zero rating., I would.

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Thegoodbaker . 2019-08-28

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Apareció por una pinta de criadores, que para ser justos es una pinta excelente, pero miró su clasificación de higiene antes de pedir comida ya que no vi que se mostrara en ningún lado; un 1/5? ? No es para mí, gracias. La cerveza es excelente y la ubicación es conveniente, pero ten cuidado antes de comer aquí: un 1/5 no es particularmente inspirador.

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akaJocky . 2019-08-19

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Just a Sunday arvo beer with a mate whilst the girls chinwagged elsewhere. The luncheons had finished & only a few folks remained. Beer was excellent - but wadworths generally is a cut above the rest, bar staff friendly & efficient .

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cornmek1 . 2019-07-12

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The service was awful, spent a good 10 mins at the bar before being served and when I did get served the staff were rude. After ordering dinner and waiting longer than expected for the food it wasn’t great and wasn’t very hot.

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Kbore1 . 2019-07-12

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When my friends and I arrived having booked a table we were greeted in a rather abrupt manner by a young girl behind the bar. She was not at all welcoming or friendly and curtly told us where to sit. When we went to order our food and drink she was not only serving us but also having a conversation with someone else at the same time. As a result of not giving us her undivided attention she got the drinks order wrong and when I pointed this out she proceeded to argue with me, not briefly but continually. Eventually I had to say stop arguing with me, I'm the customer and I reiterated the order again. She did stop but made it obvious that she was not happy. The customer service we received was virtually non-existent and we were made to feel like we were not welcome. This is really bad and something needs to be done about how the staff treat their customers. The food was okay but nothing to write home about, so we won't be rushing back.

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Patricia S . 2019-06-14

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Fuimos aquí el domingo por la noche reservamos una mesa solicitada para la mesa 19 y nos la dieron a nosotros

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alan d . 2019-06-11

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The food and service was very good. Quite a variety on menu other than Steak which they specialize in. Good helping on the plate exactly as requested. Service was very pleasant , plenty of space between tables

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Bob F . 2019-05-22

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Visité al maestro de obras hoy, no he estado por un tiempo y no me decepcionó. Mi pareja, mi hija y yo almorzamos y trabajamos en el negocio de la restauración y la hostelería, por lo general soy muy crítico. No me puedo quejar de nada, el servicio fue amable y educado, las instalaciones estaban limpias y la comida era excepcionalmente buena. Bistec cocinado a la perfección, hamburguesa deliciosa, y lasaña sabrosa y bien presentada. Excelente relación calidad-precio. Definitivamente regresaremos en el futuro cercano, ¡la mejor comida de pub que he tenido en mucho tiempo! ! Bien hecho equipo maestro constructor ???

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stevierg197171 . 2019-04-09

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went last night for a meal out food was very good good choices service excellent will have another meal again soon go you won't be disappointed

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alan d . 2019-01-29

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Visited with my 22yr old daughter on a Sunday lunchtime - they fitted us in even though we hadn’t booked. Very friendly staff. Choice of gammon, turkey and/or beef and loads of veg. We both chose the beef and it was absolutely delicious - just melted in the mouth. So reasonably priced too. My daughter is soon to move into the area and we definitely will revisit as the weekly menu offers lots of choice and is very good value for money.

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sonyap375 . 2019-01-06

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We had Christmas Day at the master builder yesterday. A table of 10, 1 of which is a wheelchair user and 1 guess a fussy 3 year old. The land lady went out of her way to ensure we were comfortable and that we were all looked after. It really was a lovely day, food was great, service was very good and the overall hospitality was excellent. They staff gave it 100% to ensure everyone enjoyed their Christmas Day, and we really did. All 10 of us left very full, satisfied, and very happy! Looking forward to coming back next year

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821vikkib . 2018-12-26

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Being a social group who meet at The Master Builder twice a month on a Wednesday , we decided to hold our Christmas meal at the pub. The tables were festively decorated and looked very inviting. . Our various starters and desserts were served to the table as the main course was a carvery which was hot, plentiful and very tasty. The beef , in particular, was ‘melt in the mouth’. Nothing was too much trouble for the staff and we would like to say thank you very much for your help in making our evening a really enjoyable one.

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Jad28352 . 2018-12-20

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We were here to celebrate my father's birthday on Sunday. There were 11 of us and we all agreed that it was the best carvery that we had had, anywhere, in a very long time. Thank you.

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Jackie W . 2018-11-26

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four of us went here for a meal with a £30 voucher we won , had a great meal all food was excellent and well cooked well done Josh service was good as well

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alan d . 2018-10-02

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Seemed like a nice pub when we all arrived,waitress seemed very uninterested..a member of our group complained about his rock hard/unedible starter, which was replaced. During the main meal a few minutes in,another waitress did a table check, everything seemed fine, however, our daughter's kids meal was cold, the steak my husband had was covered in veg and chips hiding the fact that it wasn't the sirloin he'd ordered, and was so fatty everyone in the group agreed they wouldn't feed it to their dog!corn on the cob was cold. The staff refused to exchange or refund.offered a desert instead.. for a £15+ meal?? What a joke. Young waitress argued she knew what the difference between a sirloin and rump was, my husband said he'd been eating steak for many years probably before she finished school, to which she found 'patronising'. Chef and waitress refused to give remainder of my husbands meal back, then as I left the ladies loos,I walked past waitress and chef talking about us all and our complaints with other customers. Totally and utterly unprofessional.Husband paid, against all our wishes..and all agreed that we'd never set foot in there again. We did stay there for another drink, much to my disgust. As a member of a social food group, to which we've visited many an establishment across the UK and have 30-40 members (only 10 of us on this particular evening), we have never come across such awful customer service and some of the food was inedible! Wish I had taken pictures of the meal before plates were whisked away. Never again!

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Iona G . 2018-09-28

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Tuvimos la comida de cumpleaños de nuestro hijo aquí. Estuvo muy bien organizado y fuimos completamente atendidos. El personal se nos presentó y demasiado tiempo para entender a nuestro grupo. Recomendamos este pub para un evento. No podríamos haber pedido un mejor servicio de la casera y su equipo.

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Emma F . 2018-08-20

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What there with friends for a meal. Food was good and varied, plenty of choice for all. Good pub grub. Beer was pricey though.

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techsaint123 . 2018-08-04

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Ordered the coronation chicken sandwich and the chips were cold, the bread was nice but the filling was flavourless and full of margarine. Service was a bit frosty too.

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laura1892 . 2018-07-28

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Visito este pub a menudo con la familia y la comida y el servicio son siempre impecables. El personal trata a los clientes nuevos y regulares con la misma calurosa bienvenida y siempre está dispuesto a enmendar amablemente los errores que se cometen, si es que los hay. Un gran lugar para los servicios de la familia y el bar por igual.

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Kayy97 . 2018-07-22

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Went for a meal on Sunday evening all ok until my other half burger came out tbh it looked like a McDonald's burger..all the rest was fine..

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Stella F . 2018-07-18

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Arrived at lunch time 1.00am sadly all roast had been sold so went for Beef Ragu very plentifully and partner went Pizza excellent food served well and well presented bearing in mind the number of customers service was slow but this was not a problem asenjoyed the ambience. Needed a walk afterwards would always recommend

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Richard W . 2018-07-09

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A busy Carnival quiz evening and the food came out promptly and was very tasty . Pie of the day was steak and ale which was tasty x

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qualitystreet . 2018-06-20

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Well we did add chips, but a mixed platter and a drink each went down well. Most striking was the efficient and friendly barmaid after we had come from another local less welcoming pub. Sensible outside tables too, they won't wobble or knock so your drink is safe even with kids or dogs!

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benbasing . 2018-06-09

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Lovely food reasonably priced efficient friendly staff my only criticism would be the table we were on (number13) had large grooves which were full of food......a bit off putting

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lorraine937 . 2018-04-28

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I really like this pub..the food is gorgeous..the staff are friendly..the clientele give it a lovely vibe.. the seats are comfy..etc! The only downside is that the car park looks a mess!

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cathmattack . 2018-04-11

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This is the second time we have visited here with our friends. A varied menu and reasonably priced for families. They also have a very good children's meal.

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Hungry-Thirsty69 . 2018-03-25

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Just called in for a beer after a session in the garden centre. The 6X was very nice. The landlady let me have an old 6X glass which was kind. They do food but I did not indulge. Do I have a criticism, well; the tables could have been cleaner.

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davelester7 . 2018-03-24

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Food was out of this world very tasty. Service was friendly and excellent!I must visit if u r in the erea.

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Andre S . 2018-03-16

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we have been coming to the master builder for some years now, we even had my mums wake here. We have always been welcomed and the food has always been amazing!

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jangillon09 . 2018-02-12

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Me and my wife popped in for the sunday carvery which is served between 12 and 3 o clock.

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Luke S . 2018-02-04

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Just had a meal there with friends great service well done Laura/Cerys food lovely enjoyed the salad with the scampi and chips well cooked Josh go there you will get spoilt

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alan d . 2018-01-29

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Carvery wasn't available but we had a lovely meal and service good, staff friendly. We've been before and will go again.

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Richard J . 2018-01-04

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This was booked for a wake after the death of my husband's father. The pub laid on a fabulous spread and cordoned of the conservatory area for us and our guests. Nothing was too much trouble and we were very well looked after. I cannot comment on their everyday meals but the food and service we received was excellent.

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Lin-Mark-Tutton . 2018-01-01

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Excellent carvery on Sundays, best in area. Good selection of beers and ales. Friendly staff. Good normal menu too, my...

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SouthamptonAlexg . 2017-12-29

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Decided to pop out for bite to eat but didn't fancy going into town. Decided to try Master Builer as...

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Dean5150 . 2017-12-09

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Friendly pub with good food and Ales. Dog friendly with treats for them and bowls of water readily available. Ample parking and a beer garden.

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sally t . 2017-12-06

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I've left a very positive review for this place in the past. Again the staff and atmosphere were great. The prices are very reasonable too. We all went for the roast dinner this time and were largely disappointed. I'm absolutely convinced the parsnips were frozen ones and the potatoes were also suspiciously like Aunt Bessie's. 3 of the 5 of us dining aren't cheese fans so weren't best pleased with the large dollop of cauliflower cheese over everything! The roast options were good, there was beef, gammon, turkey or pork. I went for the pork in hope of getting some crackling but there was none. Kids loved their desserts though and the final bill was reasonable. I wouldn't order a roast here again though.

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Saint-Gaz . 2017-11-12

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Good atmosphere and good pub food at an affordable price. The best place within my local area. What more can you ask for?

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Brit B . 2017-11-07

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Went here for a Sunday dinner. Staff friendly food really good and reasonably priced will use again.

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Lance B . 2017-11-06

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Had the cheese and bacon burger and pretty good it was too, reasonably priced. Chips were some of the best I've had in a pub tbf. 6X and IPA were well kept and the bar staff were friendly. Only slight criticism would be that the salad was a tad tired and that the beef patty, whilst tender, was a little bland - a touch more seasoning wouldn't go amiss.

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Saint P . 2017-10-22

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The Master Bulder made me a lovely Vegan Salad with sauteed mushrooms,and then totally yummy Vegan Ice cream! Thank you!

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karenkingswell . 2017-10-05

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I ordered the gammon steak and asked if I could have a jacket potato instead of the chips that came with it. Was charged £1.50 for the privilege. However it was very nice and the potato was lovely.

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Kerry F . 2017-09-27

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what a lovely meal we all had service was excellent ,credit to laura/kelly who cooked it a warm and friendly welcome from mac the landlorda must place to vist the best place in west end

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alan d . 2017-09-24

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I go to pubs around Southampton to see how friendly it is. I'm a Pokemon go player! So I go to pubs park up to do the raids. I parked up. To get a very rude response by owner. Where as other pubs for example The shooting star pub welcomed us in. For a drink instead of staying outside. Where as this owner. Wasn't very welcoming at all!!!! I would have like to have gone in for breakfast or a drink. But he didn't give me a chance to speak. and told us to move on. I went back to do the Pokemon go raid however went else where for the breakfast!!!

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kevinsaints . 2017-09-19

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We had a family carvery, which was the first time we had visited the Master Builder. Which was by far the best carvery we have had in along time. The meat is fresh and tender, the veg was fresh. They could do with sausages with the carvery as my boy wanted sausages. It had to have a kids meal, but never the less it was a fantastic meal. The staff seemed abut rush of their feet. The carvery is between 1200-1500 every Sunday. Think we will be visiting again soon. Real value for money also as it's much cheaper then going to a chain but the food is much better. Top marks.

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ISAACDCRDA . 2017-09-10

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Went for meal with friends, rest of party wanted to order from carvers and I wanted to order from main menu. I was initially told carvery closing in 5 mins so would need to wait to order my food. Waited 5 mins and then told that manager had decided to keep carvery going and not opening main menu option. Explained due to eating issue I could not eat carvery but no flexibly so I had to decline food and watch friends eat. Half way through their meal I was offered to order from main menu which would have meant I would have had to sit & eat on my own - not enjoyable. Was checking the venue out for a future family meal but totally put off by poor experience and inflexibility of management. Won't be returning.

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LindsayPP . 2017-07-16

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We have lunch in this pub / restaurant most Sundays. The food is always very appetising the carvery meat is beautifully cooked and succulent. My son and I really enjoy our meal in this very friendly pub. The service is also very good. A very good and satisfying dinner.

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acaplen . 2017-07-16

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We have been going to the master builders for the last few years, always love it but they have raised their game since our last visit, food in particular is up in quality since our last visit but also service is also improved. Today's meal and service was excellent and had a really enjoyable meal. Thank you.

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Miles555 . 2017-06-04

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Food was very good, great atmosphere and positive reports back from our guests.Everyone really enjoyed it and the DJ added to the atmosphere.Laura and the rest of the staff looked after us very well. Big thanks to all of them.

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janemursell . 2017-05-29

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we won a meal voucher from the quiz and used it last night We had a lovely meal service was good and the meal was lovely all what we had ,well done to laura who cooked it she done well,one thing we had booked the table for 7pm a few weeks ago so we could get a table we wanted when we got there it wasn't reserved or layed out for us lucky it was still there

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alan d . 2017-05-01

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Ate here last night after being on the road all day due to business absolutely outstanding even tho there was a big table of 20 plus people in the conservatory the chef still had mine and my wife's food ready not long after I saw the big tables food go out it was beautiful staff really friendly on bar and food amazing

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braxton1986 . 2017-04-13

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We visited here again, despite a previous bad experience, as it's our local pub and we hoped it may have improved. Sadly not. Our meal should have been reasonably good, but it was cold. This was due to no one bringing the food when it's ready. The kitchen continually ring a bell whilst bar staff carry on serving the bar. No one seems to be employed to serve food and food is certainly not given priority before serving new customers. We actually watched bar staff serve every waiting person before answering the bell which had rung 3 times by then. We were asked if our meal was ok and said it was cold. The girl said the bar had been busy so were unable to serve the food so it was probably her fault, she said. She said food was kept on a hot plate. I told her that at £15 a meal, which I don't consider 'cheap' it should at least be served when cooked. If I was a chef I'd have taken it out myself rather than have it served cold. I will try not to be persuaded back again.

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Gail G . 2017-04-06

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Three visits now and simply the best carvery we have had. Friendly staff extremely helpful, particularly with my mother being in a wheelchair. Excellent value.

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TB7310 . 2017-03-22

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The Master Builder is a popular pub in West End and seems to do a good trade at Lunchtime. There are cask ales - I counted 4 different today. Food is good traditional pub grub- ask about the pie of the day and the curry of the day. Pie is always good, and I enjoyed the Beef and ale homemade pie today. Helpings are plentiful with choice of potatoes- chips, mash or boiled. Puddings are also great value.As the food is good and they do pensioners meals, be prepared to be one of the youngest in the dining room!

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Peter L . 2017-02-28

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The service was good, food hot and quickly prepared. Surroundings good.Nothing to complain about.Will returnThank you

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frasambro . 2017-02-18

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Visit here mid week with friends We all had the carvery don't know whether I was just unlucky but my meal could have been hotter Under other circumstances and with friends I would have complained and asked for it to be reheated but since I was not paying I did not feel able to moan but will be reluctant to return

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Patricia M . 2017-02-01

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Went for a meal with friend after we won the £30 meal voucherwe really enjoyed the meal cooked lovely good choice on the menuservice and staff are great and polite

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alan d . 2017-01-30

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Went here for a late Sunday lunch. Very good pub food. Huge portions which sadly meant no pudding! Lovely atmosphere. Friendly staff. Would definitely go again

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elisabeth m . 2017-01-25

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My friend Vicks and I came here yesterday for a Sunday carvery. The vegetables weren't overcooked and the cauliflower cheese was full of flavour (some carvery pubs serve up insipid cauliflower cheese). Vicks is vegetarian and they cooked her a separate nut roast and vegetable gravy. All in all very good.

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Steve F . 2017-01-23

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Nice clean and tidy premises.Nicely varied menu without being fussy.Good portions at a fair value.Pensioner lunch menu very good value.

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Jigger-III . 2016-12-23

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This was our 2nd visit for Sunday lunch from the carvery, I have a broken foot, the first time we went my husband went inside to see if there was a table, explains my walking difficulty, straight away a reserved sign was put on the table in front of the open fire, saving me the few steps up into main eating area, my husband went up to the cavery and came back with the most delicious roast dinner, the meat was very tender and the yorkshires huge, lovely and crisp and light. Before our 2nd visit I rang to see if we could book the same table, the lady on the phone(never got her name) was so nice and kind, I explained I had difficulty getting in last time, not a problem she said, just come to the Side door and ring the bell, explaining the very slight slope, and she would reserve the table next to the door, we were able to park right in front of the sideways so walking wasn't a problem, rang the bell and she came and opened the door, it made our visit so much easier, the staff there are brilliant, nothing is too much trouble, the roast outstanding. Dare I say nicer than the very large carvery down the road and cheaper too with lovely cosy surroundings plus the lovely staff! Winner winner chicken dinner!! It is now our Sunday roast favourite thank you so much for your kindness and will see you in the new year

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sh0linggirl . 2016-12-12

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This probably is the best run pub/restaurant I've ever been to. I can't fault the management and think they went above and beyond what I expected. They were utterly brilliant in sorting out a few small problems with our order and couldn't apologise enough. Highly recommended.

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Karen G . 2016-12-09

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Biggest gripe apart from £3.75 for a pint is there is no wheelchair access,If there is we couldn't find it,we struggled to get my sister in the pub and the toilet was the same struggle but worse.I thought it was a law now that you had to have this ,but I could be wrong

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William S . 2016-11-21

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Everybody at my meal agreed that this was the best carvery they had visited. The landlady and staff were very friendly and willing to make my day as special as my family had planned. My husband has been recommending here to his work colleagues all this week it was that good! Car parking space is plentiful. Will be going back again for a family meal as eating there is very good value for money

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Viv A . 2016-11-06

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We went here with family without realising there was a Halloween party going on, so this review may not be a true reflection of the every day.It was extremely loud and bustly, but then there were childrens' entertainers there and all sorts going on. There was a long wait for our food, which again, may not be normal, but the food was good and enjoyed by all.

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Carol R . 2016-10-30

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Lovely little pub,lovely people ,great food.drinks were a good price,good size car park.going again very soon with friends and family.

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arthayward . 2016-10-20

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Sunday carvery was the best I have had in a long time, plenty of meats and the crackling & parsnips are amazing. Make sure to get here as soon as it opens at midday or reserve in advance.

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Dominic H . 2016-10-16

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