Massala in Cheshire West and Chester

I literally can't believe 4th time on the run they give me chicken tikka main on the bone when I say off the bone ????? Next time I'll be sending it back to get the correct main I ask for that am paying for

Totally inauthentic with no spice and tonnes of sweetness. I ordered a vegetable masala that had been made with frozen vegetables and potato and was a strange synthetic red colour. The butter chicken sauce was almost identical and both were extremely sweet. Will never use again and definitely not recommend

We have been coming here for a few years and it is our go to Indian takeaway. Its a million times better than any in Chester. We live 25 minutes drive away now but still wouldn't go anywhere else! The food is fantastic. The sagwalla dishes as well as the chefs specialities are amazing, as are the chilli rice and cashew rice. Definite 5*.

Order regularly from these guys and they’re food is fab actually gutted having to write this as I will never order from here again. I ordered today and understandably they’re busy as all restaurants in UK shut. Fair enough I pre ordered at 5pm. Food arrived at 7:30pm which I have no issues with which is why I pre ordered knowing it was busy but they forgot the starter. When I called up asking about it thinking They will get the driver to actually just drop it off. No the response I get was you can have it next time. Which I didn’t want I asked for a starter to be sent out and how long this would be to be told they’re extremely busy and they don’t know when they will get it. So trying to get further clarification but they just keep hanging up so I take the food into the shop and they’re respond get of out my f*****g shop we’re busy. Obviously don’t value they’re loyal customers so the food yes it’s amazing but if you want respect then Definitely not the place for you I would give zero stars if I could as they constantly swore as the only thing I mentioned isn’t all they said and they do as a company seem to think this customer service is acceptable

Yummy food , very tasty They forgot my salad bags but I’ll let them off this time Good food Good service on time

Mixed starter was terrible. My wife’s onion bhajis were ok tho. Main meals average. Don’t think we will order again from here again I’m afraid

Never had a bad meal form Massala - if anything, we always notice how 'fresh' everything is and how tasty it is! We particularly love taking advantage of the teatime special - a great offer if you can do that! Highly recommend the sagawala dish, too! Lovely but then everything is! Highly recommended!

Best takeaway ever Food and service were excellent Open plan kitchen very clean and staff were brilliant they do free delivery as well

this is an excellent indain take away all the traditional currys are fabulous they also do other indian meals