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3.2

Based on 481 opinions finded in 2 websites

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Nº 368 in 421 in Elmbridge

Nº 49 of 54 British in Elmbridge

CUSTOMERS TALK ABOUT DISHES WITH..turkeypieporkvegetablesoldchickenroastpotatoesfishpuddingcookedmustmeatsteakcheesepayonion

comment_iconOpinions

Lovely food, very welcoming, great pub much better than it was a year ago, I will definitely be making this an every week event, had the most lovely time, can’t wait till next week taking hubby there for his birthday 🤗🤗🤗❤️

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Compass23381969208 . 2024-06-15

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Thought we would try going to marquis of Granby never been there for years its under new management we were the first ones in service was fast meal was very good I had the mixed grill very nice then i had a crumble again very nice would give it top marks

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roydouglas . 2024-05-17

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We will never go to the Marquis of Granby Esher again.We sat at a table and went to order our dinner at 8pm to be told there was no food tonight the chef was ill.It is supposed to be steak Thursday .We went lastThursday and there was no sirloin steak.I also ordered Eton Mes and it was served without meringue or fruit,It is terrible.A few weeks ago we went and same thing, no food,The staff are all very surly too.I keep receiving emails advertising your new menus and try our food.It is a joke.It must be the worst pub restaurant and wouldn't recommend the restaurant to anyone.

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Gillian S . 2024-05-17

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Different type of review here, toilet seat had been broken in the gents toilets, mentioned this to James K on the bar, he immediately got Tim the manager who took a look at the damage, he made a call and within an hour a guy was here to replace it. Very impressed

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Richard M . 2024-05-12

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The food was amazing and the service I got today was fabulous. The manager Tim was very kind and James was helpful. Gemma and Henry was the best and I have had the best time.

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Remix G . 2024-05-09

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I went for a late lunch/early dinner with my husband and daughter. my husband had the beef bourguignon and he said it was delicious. My daughter and i both had Sunday roast which was very nice. We ate everything. Sticky toffee pudding was beautiful too. Very friendly staff there and we were told of upcoming nights/events. Would definitely return.

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Matthew H . 2023-11-05

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04/11/23 Had a really nice snack today of BBQ chicken wrap and really tasty chips compliments to the chef Anne Thomson

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Anne T . 2023-11-04

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Been there on numerous occasions for both lunch, dinner and their monthly music night. Very nice polite warm and friendly people overall. Understanding of needs of senior citizens. Good food at reasonable prices. Divercity of customers and staff noticable, and overall a warm and safe enviornment to enjoy good good, drinks and company. Easy access and parking too. Recommened.

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COPLEXIA C . 2023-11-02

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Top class customer service .food perfection. Highly recommended. Will definitely be a favourite for un going forward .

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Margaret N . 2023-10-28

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A really nice pub and friendly staff. Enjoyed it very much. Nice atmosphere. Kids enjoyed it. I would definitely go back.

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Laura B . 2023-10-28

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I was served by a lively man called Thomas. He was really knowledgeable, kind and got the job done. All my food was just as I wanted. Definitely coming again!

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Andii B . 2023-10-24

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This is the second time I have been here recently. I wanted to give it another go to see if the second time was any better. Very few people were in for lunch whereas in the past the place would be buzzing with a very popular carvery, which sadly now has gone. There appears to be only one waitress running the whole restaurant. I can only describe the service as being rather like Faulty Towers. When I ordered garden peas, mixed vegetables arrived. I did not complain although I didn’t want carrots and inedible broccoli but when asked how everything was, I mentioned it. The reply was that the chef was being generous! We didn’t dare mention that the eggs with the gammon were hard. Having said that, the rest of the food was good and the price was reasonable.

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twiggly2015 . 2023-10-13

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I don’t know if Greene King are aware of what has happened here but this used to be a great place to have Sunday lunch, alas, no more. Despite sending an e-mail and phoning, we had to wait while the “manager” got our table ready as “ I hadn’t put it in the book” After waiting 15 mins for the table (despite the restaurant being very quiet) we were immediately informed there was a 40 minute wait for food. No one came for our order until I managed to get the attention of the manager who was dealing with another table, he then took our order. Some time later, with the restaurant still very quiet, our food appeared, the first order, a roast without potatoes but extra veg, came as extra potatoes and no veg. This was put right and the rest of the order appeared. Although the beef and turkey was ok the potatoes were anaemic and the veg, apart from the peas, was very hard. A guy appeared and took away our glasses without asking if we wanted more drinks. We then had to wait until he reappeared some time later, to clear other tables, to ask for our dessert order, this then took a long time to appear, the restaurant was by now even quieter. I asked for the bill when the dessert was brought, but then had to go in search of someone when we had finished, by this time we were the only table in our section. Considering the amount it cost, this was a completely unacceptable experience and, judging by how quiet it was at lunchtime on a Sunday many others have decided, like us, not to return.

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Chris R . 2023-10-08

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Russell is an ace barman, Piccolo and Rhian are both amazing too. Food is good, lovely atmosphere, one of the best places on the A309. Quality boss.

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kierano929 . 2023-10-08

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I went to this pub with my husband and friend as it was my birthday and we had been many times before and had a good experience. We ordered our meal and 1 hour later we were still waiting for it. I was told the meals were on their way but another 15 minutes passed before they eventually arrived. We were told it was slow because they had a rush on but looking around we saw three tables occupied. We had a pie, a macaroni cheese and a lasagne. The lasagne was stone cold in the middle. We complained and although they offered to reheat it we declined and asked for a cheese sandwich instead. This came as a lump of mozzarella in a thick piece of focaccia bread, very unappetising. We then ordered coffees. The cappuccino was very weak and not drinkable. The Manager came to apologise. He refunded our meals and gave us a bottle of wine but as I explained this did not make up for our disappointment on a special day. The Manager said he would be sending me a voucher to return and enjoy a meal under his new management. I'm still waiting!!

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Trek37213644566 . 2023-10-06

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Dropped into The Marquis last night after a long journey and thoroughly enjoyed a lovely dinner, tasty, hot and waited on by a charming Italian girl. Nice atmosphere and such a charming setting. A good break after a tiring day.

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OberonSolihull . 2023-09-24

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We came here before travelling home. The food was absolutely delicious. Staff were very friendly and couldn't help us enough. Quaint place

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Elaine390 . 2023-09-23

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Walked here, with two village mates, from Hinchley Wood, on a Monday evening. Sorry to see that it was so very quiet, with only four others, in this vast sized pub/restaurant when we arrived. Service was very pleasant from Tomas, the Slovakian bar man, and special priced IPA at £2.79 was very good value.

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Mb7400 . 2023-09-19

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We chose this pub for my wife's birthday as they had emailed me saying they had refurbished since my last visit. On arrival we were greeted by a pleasant young man who asked if we we dining, when we replied yes his face dropped and he recommended we make two choices each as there were some items not available, it was 2.00pm on a Thursday and we were the only customers apart from two ladies having coffee. My wife was lucky enough to obtain her first choice, I on the other hand couldn't have either my first or second choice as they had neither eggs or bacon, when I asked why someone couldn't pop to the co-op 100 yards away they said because of health and safety reasons. ?? I had to send back my pint of IPA as it was undrinkable and was told there was no-one available who could change a barrel so I had to settle for lager. All in all a day out spoilt by a mis-managed pub.

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Flyer54611837070 . 2023-09-17

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Don’t come here if you want a roast…. Booked in advance for 6 of us, when we arrived at 3pm, other than one other table we were the only ones in there. We had to ask someone to take our order after 45 minuites, we all ordered a roast on a Sunday, after 30 minutes the waitress came over and said there was no lamb left so we changed our option to Turkey or beef. They then came back after another 15 minutes to say no vegetables left. They must have sourced some frozen peas for our table. After 1 hours and 45 minutes our food arrived and although it stated beef served pink, it was served uncooked and the waitress insisted she took it back to the kitchen as she stated she didn’t want us to get ill. The beef eaters suggested they swapped to Turkey but this wasn’t an option as they stated they had also run out of Turkey. The family members had their beef cooked and returned and we ate and left. It’s such a shame as we have eaten here for many many years and now will not return.

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Katie H . 2023-09-17

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Excellent service by the very friendly team. Great food, plenty of choice. Wide range of drinks to choose from. Lovely lunch. Will definitely return.

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Gayle G . 2023-09-10

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The service was appalling, we ordered a bottle of wine and were given 3 glasses (3 guests) 2 of my friends said their food was lovely, my main course was cold, couldn't complain again! Years ago my Mum was in Emberbrook care home 2013-2018, it...

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Christine G . 2023-08-26

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The building looks/is 'tired' but we found the staff very welcoming and helpful. 4 generations of the family had Sunday lunch. The children's meals at £4.99 were just right (for our 3 and 4 year olds), the adult dinners were not fussy gourmet style meals...

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Doc_Phil-Sue . 2023-08-06

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Lovely team in there. Great food always lovley service from Rhian . Go with my children and have great kids offers on the menu for great prices. The manager Simon always so friendly and helpful

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Downescassie10 . 2023-07-31

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Great place to visit for Sunday lunch and great value. A very friendly and funny front of house lady (I think she may have been italian) She made us feel like we were visiting her own house, quite unusual to find such personal servce these...

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Tony S . 2023-07-31

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Haven’t managed to get down here since my last review, and wow what a difference! Skye welcomed me with a hello and a smile that brightens your day. Some new options on draught so I went with the Aspell Cider, ice cold and crisp tasting....

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DickieMay1980 . 2023-06-21

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goods drinks nice staff had a good chat with james on the bar all round great experience would recomend for anyone

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Omar Q . 2023-06-19

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Went on Father’s Day for a family meal service was very poor orders not taken correctly. Food not of the quality i would expect for the price charged. Ordered 3 puddings only 2 arrived after complaining the 3rd one arrived 20mins later and party still...

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Nick H . 2023-06-18

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Came for Father’s Day and it was the worst meal we have ever had. We arrived at 14:15 and didn’t have food until 16:30. We had to ask to be served to order drinks and food and then waited over 2 hours for it to...

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Kelly H . 2023-06-18

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Great food and great service Rihanna was very helpful and her customer service really great. I would recommend

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Les P . 2023-06-17

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Visited the “ marquis of granby in esher” today, Had the burger meal- very tasty and delicious, the chips especially nice, Followed by Eton Mess again good Very pleasant surroundings,pleasant staff and manager Would recommend

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David D . 2023-06-05

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You have to order at the bar no table service here..There is an extensive menu with an excellent choice including lunchtime deals. The food was hot and very nice. The only negative there was a very long wait between ordering an meals being brought to...

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Sue-C-Scott . 2023-06-02

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We visited the pub with my elderly mother, we both ordered fish and chips, we had a bit of a wait although there were only a couple of people in the pub, when it arrived the fish was so over cooked it was inedible, when...

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daisychain1888 . 2023-05-30

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Very tasty toasted sandwich with excellent fries all washed down with an excellent pint of Green King IPA. The staff were polite and attentive .

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Rory D . 2023-05-27

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12.15 Sunday lunch. Main course good - no problem, friendly and polite staff. However, at least 3 desserts were not available at 1.30pm. No vanilla ice cream. No milk available for coffee at 1.30 so could only offer black coffee. There is a co-op less...

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CAROLE D . 2023-05-22

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Arrived here for a pre booked lunch only to find the kitchen was closed. When booking left our mobile number but no one phoned us to let us know. A wasted journey. They failed on all accounts and need to put customer service at the...

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LindasRemarks . 2023-05-20

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Went with a group of people for lunch. Food was awful. Tasteless dry chicken on tasteless sourdough. One friend had salt beef toastie- shredded beef, masses of dry bread- left most of it. Salads looked boring. Staff member had no customer connection. Ladies toilets dirty,...

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Viviane O . 2023-05-19

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Called in at 12 noon today for lunch and was disappointed that it seems to be no longer a restaurant/carvery with table service but just 'order at the bar'. Ordered a lasagne for my wife and a Hunters' Chicken for me at 12.10pm which arrived...

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Andy C . 2023-05-18

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Had such a lovely meal here this evening bacon and cheese burger 🍔 with chips and onion rings was amazing highly recommend 10/10 and staff are great too

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Stephen B . 2023-05-08

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Visited for a late lunch. Food good, service good too. We were there for a late lunch, pub not at all busy, hot drink machine was being serviced so no hot drinks. The young lady who had served us, Rihann, went out of her way...

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Carol D . 2023-05-05

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After stupidly breaking my leg, I decided to get myself out and have a pint and something to eat. I called ahead to ask if anyone could help me out of the cab. Oliver gladly met me in the car park and assisted me inside...

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DickieMay1980 . 2023-04-14

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Used to love this place, haven’t been for a good few years. It’s gone downhill. Great size pub, fab parking, but that’s about it. The service was sooo slow. There was only two other tables to serve, I dread to think what would have happened...

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neenjose . 2023-04-11

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Overall a good experience nice food served hot and fairly priced. A decent menu especially the Chefs specials. Service was friendly but a tad slow. A longer than expected wait for our food to be brought to our table. You have to order at the...

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LindasRemarks . 2023-04-08

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Great , friendly pub with delicious food.. recommend the steak..and no rip off prices. What’s rare is beautiful!

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Jonathan I . 2023-04-07

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We thoroughly enjoyed or lunch at The Marquis Of Granby. We had Lamb Shanks which were lovely and fairly priced. It was served hot. The service was first class and friendly. The only minor downside there was no cask ale available. There is a large...

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Halycondays57 . 2023-04-01

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Above average pub grub in a nice pub despite unpromising location on a roundabout. Really helpful and friendly staff. It was Mother’s Day and they were busy but service was still quick and willing.

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samsween . 2023-03-26

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Went for a dinner with the family for Mother’s Day. Food was great and nice atmosphere. Lovely waitress called Rhian was very helpful, will definitely be returning.

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Aly k . 2023-03-22

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Really lovely experience, the tree decoration were really lovely, food was super yummy and the staff were very accommodating. Definitely worth a visit

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111Amyjr111 . 2023-03-15

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Came here for a catch up with a friend and absolutely loved it ! Staff were so so friendly, food was top notch and drinks just really hit the spot. Was my first time visiting and can confidently say I’ll be coming back!

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Solange R . 2023-03-15

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Very disappointing meal today. Can't believe the Carvery has gone. Its the only reason we went there. Roast was still on the menu so after initial disappointment, decided to give it a go, only to be told no turkey! Didn't have time to go anywhere...

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SurreySunseeker73 . 2023-03-12

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Visited this pub recently but was a little sceptical after reading reviews, I’m glad I ignored them as it was a lovely experience. Food was lovely and the staff are brilliant, they came back to check everything was ok and went above and beyond to...

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Lucy1248 . 2023-02-22

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Stopped off here so that my father could have a quick bite to eat. Bar chap was affable; relaxed inside. Didn’t eat myself, but my father’s Scampi and chips looked, and were apparently, very pleasant.

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Mb7400 . 2023-02-14

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I used to visit the marquis on a regular basis before covid ruined things for everyone. When they reopened myself along with many others were obviously very disappointed to see the carvery gone, subsequently causing a huge drop in trade. It has taken a while...

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Lee C . 2023-02-10

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Last visit was back when they had a proper carvery several years ago. The difference is very noticeable. You used to have to book to get in but no problem now, only thirty percent full. The roast beef dish the meat was overdone...I suspect presliced....

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Q7181DEdavidp . 2023-02-05

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Visited recently with family and had a lovely meal, the pub is very well set out and has a great atmosphere. Our waitress Jade was absolutely brilliant and went above and beyond to make sure we had a great experience. Will definitely visit again soon.

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552kristinad . 2023-02-04

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Such a shame that this once great place for Sunday lunch has gone so far down that it is unrecognisable! It’s exterior is tired and shabby and the interior dirty and in need of a good scrub. The carvery is no longer a thing; so...

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F3675QYlisas . 2023-01-30

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THE FOOD WAS AMAZING, a Great Sunday roast... The beef was perfectly cooked as requested.medium rare.. thank you .

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Y5560QSsteveno . 2023-01-29

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Visited on a Friday night for drinks and food. Lovely menu and food was tasty and good quality. Great service from Jade. Will definitely return.

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Cakegirl1 . 2023-01-27

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We popped in for a quick drink and warm up after a dog walk . Ended up having dinner here , I had the veggie roast with a beetroot and cranberry tart , partner had the chicken Katsu curry. We were both really impressed ,...

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Voyage266926 . 2023-01-23

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Lovely little pub tucked away on the roundabout and very spacious too. Food was lovely and came out in good time too, staff are wonderful as always, Oli at the bar was lovely and Jade who brought us our food. Will definitely come again.

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Lucy1248 . 2023-01-21

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Great food and service, the staff are very helpful, Jade did an amazing job looking after our large party of guests

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sallypM895BW . 2023-01-12

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Lovely pub, great family feel to the place, food was lovely and staff very friendly, will recommend to friends.

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Amie1678 . 2023-01-06

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Well where do I start. Christmas Day booking for 14 of us for a sit down at 2:30. Arrived around 2pm so ordered drinks first. Asked for a non alcoholic cocktail to be told sorry we have no 0% gin, so asked for a different...

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amandas579 . 2022-12-27

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Just visited the Marquis on my home, received a very warm welcome as usual from Olly & Simon. Lovely cold pint of Moretti and the Scampi & Chips was amazing. Scampi was lovely and fresh and the chips were cooked to perfection. Christmas decorations everywhere....

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DickieMay1980 . 2022-12-22

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Your restaurant smells of bad seating fell through went order holding nose to get told wait 45 minutes due to problem

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michaelrU340PS . 2022-12-19

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Lovely meal and staff, but we all prefered it when when it was a carvery more atmosphere,hardly anybody here now since the carvery got stopped.

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V5668IWchristineb . 2022-12-18

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Christmas fayre menu. Can’t work out what the price was supposed to be, £20 for 2 courses, £25 for 2 courses or three courses? Starters arrived all higgledy piggledy and whispering staff didn’t seem to know who they were serving what to, muddled up the...

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judithgY1039SJ . 2022-12-09

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Terrible service very slow over an hour food cold and not everyone was served at the same time no puddings available and no coffee !! This is at lunchtime ! Dreadful most certainly won’t be returning and I’d highly recommend not going !!

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tp1nk . 2022-12-07

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Met up with friends and our children, ordered at the bar, to be told they hadn't received there delivery on a staurday, bearing in mind we had young children with us, no sandwiches available hardly anything on there menu available, ending up what I thought...

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lisasN5296OC . 2022-11-29

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We booked a table for 10 on a Sunday at 4.00pm with friends and children. We arrived to be told there was no beef or lamb, or sausages but the chef had put chicken on. I big issue here, we assumed it had been a...

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StubbsySurrey . 2022-11-22

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Not a great experience. When we arrived there were only 2 other people in the bar so not exactly busy. Was told on arrival by the rather condescending barman that the fryer wasn’t working so no battered fish or deep fried chicken on the menu....

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cruisebuddy50 . 2022-11-01

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We enjoyed a good Sunday roast at the Marquis of Granby. I chose the turkey, which was tasty, and all the vegetables were nicely cooked. My husband enjoyed the lamb shank. Service was fast too. The prices were also very reasonable. We will go again.

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heatheraX7745ZB . 2022-10-31

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Quick service, calm atmosphere. Limited menu, however the Hunters chicken was nice. Would come back for lunch again

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Kirsty113 . 2022-10-22

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Table booked for the Family (4) today, received a warm welcome with friendly faces. All four of us had the Roast which was amazing! Ordered food and drinks at the Bar with Richy , who was very friendly and the food was brought over to...

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DickieMay1980 . 2022-10-16

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Good pub, good food, good range of beers and lagers. Staff are friendly especially Skye. Very welcoming and happy to have a chat.

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liamsC8488EW . 2022-09-28

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I had an amazing afternoon and a fantastic lunch the lamb roast was divine. The staff were wonderful extremely helpful and knowledgeable about the local area gave me some great tips.

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Siena P . 2022-09-26

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Staff was polite & upbeat, food came in quickly & was delightfully hot. Deserts is a must. Definitely would be coming back here with more friends after work, because of the ample amount of parking.

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theo677 . 2022-09-22

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Came here for a weekend family roast, it was amazing roast tasted delicious, and great value, staff were very helpful and accomodating...

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LeahDior83 . 2022-09-22

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Lovely dinner on a Wednesday evening with great service (Richie) and even crayons for our daughter to colour and keep herself entertained

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739timm . 2022-09-21

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Often down the marquis for drinks after work and are always greeted by Skye who is already pouring the drinks! She is always smiling and attentive even after a long shift!

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Lsylvia963 . 2022-09-21

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Met up with girlfriends for lunch. Staff were very helpful and attentive. Lovely food and great value for seniors. Good atmosphere for a get together. Thanks,

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183philippah . 2022-09-20

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Lovely visit for my brothers birthday today. The staff were fab and friendly, food was lovely, clean inside and nice decor. Will definitely come back!

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Crazybabe1983 . 2022-09-18

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I work opposite and visit at least once if not twice a week and always receive a very warm welcome from Skye. She looks after us and always checks to make sure everything as should be with the food which is always good and extremely...

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paulaeK2697HL . 2022-09-14

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Pledant atmosphete and friendly, helpful staff. Thanks Oli. Sold out of Roasts by 6pm so be early. Food is fair priced and quality. Good selection for the kids

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327isaacc . 2022-09-04

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Amazing atmosphere lovely staff .I went here fir my birthday and it was great and such amazing food loved the atmosphere, kind attentive staff

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Olivia_ariela . 2022-08-28

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Booked for a family meal online. Customer service very helpful and very good. Sorted our table quickly inc space for two wheelchairs. Food ordered easy and very helpful. Food was very nice and all came together hot and fresh. Would definitely recommend going for bite...

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S1690KWchristophere . 2022-08-24

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Waited 40mins for starter - salt pepper squid which was chewy to say the least then waited another 40mins for mains gammon egg & chips + pie & chips, the place was nearly empty so not sure what was going on, as most of this...

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Pauline T . 2022-08-24

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prebooked a family party for a birthday and last night of visitors from America. A party of nine. lots of communication saying dont forget etc. Arrived at the correct time to be told they only had one chef and all food would be at least...

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John W . 2022-08-18

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Just really poor service. Had to wait over 10 minutes at the bar. Then told a portion of chips would take 20minutes because the kitchen was busy... On a Tuesday afternoon...

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Neil_Johnson123 . 2022-07-26

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We have been here a few times and always the service was amazing. Oli and Simon gave us a great service and the food is always really nice. Really worth it. Also a plus is that they have a nice garden and car park. Give...

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berculeana . 2022-07-25

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Always when I come here the food is really nice and service also. Olí and Simon very welcoming and offer a great service. Food very tasty and worth the price. Beautiful garden and car park. Will definitely come back again!

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simonmX3721DK . 2022-07-25

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Amazing service, food was delicious and very quick. Bar staff are super friendly and welcoming! Thank you Ollie and sky! Highly recommend the beef fillet burger… WOW

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KristinaClaired . 2022-07-10

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I used to go to the Marquis regularly on a Sunday for their fabulous carvery. Good food, inexpensive and family friendly. I’m not sure they do a Sunday carvery anymore but on Monday an old friend and myself decided to go there for a late...

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Michael S . 2022-06-29

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Really nice vibe, good people and well laid out interior. Food was really nice as well! Easy walking distance from Esher train station too.

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stolegnowicz . 2022-05-31

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Amazing staff, great food and wonderful atmosphere, Lovely place to stop after a hard days work... my local

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seanoJ370RA . 2022-05-27

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Glad that the Marquis got through the Pandemic and is getting back to giving people what they want enjoy the food and the surroundings looking forward to many return visits

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831leonardn . 2022-05-14

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Great varied food menu and service was very good at very reasonable prices will return again soon a nice evening

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S9909XEbrianr . 2022-05-14

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Stopped in for lunch on my way past, hidden gem behind all the trees. Greeted with a welcoming smile from the Manager & Barmaid (Simon & Skye). Ordered the Hunters Chicken & a San Miguel and both were amazing. Will definitely come back

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DickieMay1980 . 2022-05-11

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We come here regularly on the way home from work. Lee and the team are always unfailingly pleasant and up for a laugh. The tuna toastie is to die for, and we know we can just sit and enjoy with no hassle. Thank you so...

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ECWJP . 2022-05-01

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Fab service from Skye our waitress and a decent fish and chips, gammon and egg. Comfortable environment and warm welcome

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Road05376661042 . 2022-03-14

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