Marks & Spencer Cafe in Tunbridge Wells

probably one of the worst subways iv had

Lovely ambiance, good food, poor service. We booked a table for lunch for 1.00 pm on a Thursday and arrived at 12.55. Ordered promptly at 1.00 pm and then waited 45 minutes for food to be served. As many others have commented on here, the issue with The Three Chimneys is the quality of service from the waitress staff which varies from indifference to sarcasm and rude.

I came to the cafe on Saturday afternoon and I felt that this cafe could be greatly improved. We had the only cakes on offer (maybe there's sometimes a better selection?) which was muffins in packets. I also had a flat white. Unfortunately, the muffins were really synthetic tasting, with very long use by dates. The coffee wasn't barista coffee, so wasn't very good - came from one of those machines with a picture of the drink that you press.. always a bad sign. My coffee definitely wouldn't pass as a genuine flat white, more of a watery white coffee. The view was great but the floor was covered in litter and bits of food/chips etc. felt unloved. The staff were really nice and friendly though. Please get some fresh cakes and proper coffee! The standard felt like it was more like something from 10 years ago.

Go here instead of the chains up the hill! Food is yummy, good service and it's nice and spacious for a pram as well. The bacon paratha is really yummy too

I brought my granddaughter to The Trough for breakfast, having visited previously and enjoyed my trip. I didn't think that the coffee tasted good and wasn't presented well. We had a mini breakfast and a full English, the service was prompt, though I didn't feel that the breakfast was good value, namely the poached eggs where flat and not hot, bacon was so dry found it difficult to swallow the baked beans were cold along with the toast. A bit disappointed this time.