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3.0

Based on 172 opinions finded in 1 websites

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Nº 752 in 986 in Sefton

Nº 117 of 132 British in Sefton

CUSTOMERS TALK ABOUT DISHES WITH..beautifuloldsandwichfishcoffeeroundcream
Score
OpinionsNoteTripAdvisor1723.0

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We visited today during an impromptu road trip to Southport. The food and service was great and brought back memories of when I used to visit with my grandparents when they lived locally! The cafe was very clean and I couldn’t fault it at all. Live music outside was a bonus!

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Lelly . 2024-08-24

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Ordered a Lattè and Capachino coffee today. Was supposed to be Nescafè??? I use Nescafè always at home. It was watery and had a taste of Chickory 😞.......dishwater sprang to mind! It was definitely NOT made with milk! Worst coffee we have ever had. Music was far too loud and old fashioned. Won't be going there again.

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Christine H . 2024-08-21

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I wouldn't give it a one star, but the singer is two loud and the music is to old. Alls the singer was singing was songs from elvis and ones I didn't know. Food was fab. Bit expensive thou. The singer needs to sing up to date songs. Not saying he's to rap or anything just something to entertain us. Because the only people that enjoyed it was the old folk. Not us younger people

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james c . 2024-07-21

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We love the summer day here and there were a lot of people out enjoying the amazing weather. We had the fish and chips. Eat outside if you have a pet dog as pets not allowed inside.

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nephronking . 2024-06-24

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The beer is flat in glasses, and for the price of a pint, it is not acceptable. Ask for your drinks in plastic pints they are clean and fresher.

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PubInspector . 2024-05-26

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The singer was far too loud, ended up having to move away from the Cafe. I don't know how people cope that live nearby. Coffee was ok.

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Freda . 2023-09-15

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What a wonderful little gem this place is. Live music, happy staff, plenty of seating, food and drink. We didn’t eat here, but what we could see of the food looked delicious and the portion sizes were good. This place overlooks the lake, pier, is next to some arcades, kiddies rides and ice cream/candy floss and sweet stalls and is a very short walk into town and the Pleasureland fair. The live music was fantastic, we could have easily jay sat there all day and watch the world go by.

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112Tania . 2023-08-02

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Terrible place , owners are vile , very expensive , £3.20 for a coke , dont waste your time or money

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Kerry L . 2023-07-30

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Popped in today, to have a drink and sit outside. We ordered a pint and a coke (no hot drinks served after 1pm), cost £6.30. Sat outside for an hour listening to the free live music (which is always really good!) Sun was shining, everyone has a few drinks, music is great and some even get up to dance. It's touristy, it's a little more expensive, but you have a great time! Definitely worth a visit!

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blondiebee . 2023-07-21

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Had a really enjoyable sunny afternoon. Group of 3 of us my partner and our friend. It's in a great location with good views on the side of the lake. Live music from 12pm. Great atmosphere and fun lots of people dancing and enjoying themselves. Dog friendly and great for families and kids. They also serve food . Staff really friendly and happy. Will definitely visit again .

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Incontinetia B . 2023-07-06

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If you like live music, sat outdoors in glorious sunshine (not always this way) then call in here. The music keeps going all day, and is very popular. A word of warning though, at weekends on a sunny day it can get very. very busy and a 30 min wait for a bear is not unusual.

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Micky270566 . 2023-06-03

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Love this place! The perfect place to go on a sunny day, to sit out and watch good live entertainment. We visit it at least a couple of times a year. Pete the glass collector works hard and joins in the fun. One criticism - please stock some non alcohol beers, my husband has medication so cannot drink alcohol, and had to drink Coke on our most recent couple of trips here.

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F2713QFjulier . 2023-06-01

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I have been to this bar again to day and asked if they have alcohol beer to be told no. I am reporting the owner. He needs to accommodate everyone. Not all people travel to southport either by bus or train. If like me drive to southport I need a choice between coke or alcohol free beer.this owner is promoting drink driving.he is an idiot. Take my advice,don't go.staff are all rude.

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Ray B . 2023-05-27

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We have been a number of times over the past few years. Contrary to some of the reviews, we find the staff friendly and helpful. Food fairly basic in its variety, but good quality. Atmosphere great with live music though it can be a bit loud. Under glass for all year warmth , but you can also sit outside to enjoy the Marine Lake.

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Denise S . 2023-04-04

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Great place if you want to be treated rudely. I asked for two diet cokes and two packs of crisps please, the little old man behind the bar just stared silently at me. I thought it odd, so I waited a moment, a little confused, trying to work out what I'd said that would cause this reaction, maybe he didn't hear me? So I repeated my order with a smile to diffuse the tension. He smirked back and said sarcastically: " Well tell me what size you want." I replied that I didn't know what size they served. He said, "Well, take a look at the takeaway 'glasses' we've got!" And pointed to stacks of them at the end of the bar. I replied that it wasn't my job to scan his whole bar and guess what, and how, they served different drinks, maybe he could tell me? The idea of basic politeness or manners is obviously alien to this man (owner?) It must be too difficult to say, "Sure, what size would you like, small, medium or large?" The exchange upset me. This man should be kept away from customers, he's just downright rude.

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92Fran . 2022-09-15

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We were in Southport for a few hours and called in this place as we heard a singer. The singer was very good and humorous and kept everyone entertained. The highlight for us,was the locals playing on the pretend guitars. We had such a laugh. If we are in Southport again we will definitely be back.

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johnandmel123 . 2022-09-07

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Disappointed to be honest. Went with my grandchildren. Lovely spot next to the lake. Free live entertainment. That was the positive. The prices were ridiculous. I bought half a larger 1 glass pop and 2 cordials,( orange and water), and it came to just over £12. Put me off even looking at the food menu.

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Spud M . 2022-08-29

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My husband and I have always enjoyed this bar but that was when we travelled by train. Last month we went to see Herman hermits a d my husband drove to southport . We had previously been told they had no alcohol beer so my husband took three bottles and he bought me a bottle of 18 pound . We enjoyed the hermits then the little weasel of an owner said we could not drink the ones we bought. I told the owner they did not have alcohol free which they told us that they they had run out of it. I told the weasel being the owner if they did not have they could not stop my husband drinking his own. He argued with me . We went back to lakeside bar today on the 6 August and we asked for alcohol free beer to be told they do not sell. The owner is a waste of time and we agree with previous review man who collects glasses is very rude and the men who play cardboard guitars are untrue . We will not go to this bar again . Management and price need to change

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R5190KCrayb . 2022-08-06

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Came across this place after being on the pier grandson was asleep in his pushchair so decided to have a cheeky pint, we had our dog with us which was in need of some water, I went to ask at the bar for some water to find on the table next to the outside bar hatch was numerous dog bowls, container full of fresh water and even dog treats, we stayed for a extra pint as the dog was very happy.

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650hazelw . 2022-07-23

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Went here on 3 july.drove so wanted alcohol free beer to drink.they don't sell any. So got my own.told us we can't drink it here unless we bought it here well if don't sell it then I have to bring my own. There is a little man goes round and collects glasses.i was stood up near my chair and he very rudely said,put your chair in as someone might fall over it.it was under the table.this idiot needs to learn some manners or he will get punched nxt time.little runt. The singers here can't sing a note in key,awfull cheap entertainment.2 idiots sitting there playing wooden guitars,how stupid.bar prices sky high.food prices extortionate.will never go again. My advice.avoid and find a place better,it won't be difficult.

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R5190KCrayb . 2022-07-04

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Got to be be the worst coffee in Britain, rude staff and the service was appalling. Such a shame as it used to be one of the best

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Jez F . 2022-06-25

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Whilst in Southport, we had a fantastic day browsing the many shops on Lord Street and Chapel Street before visiting the Pier. Having spent a few hours on the Pier and playing on the slot machines at the arcades we walked past the Marine Lake...

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Joanne_1979N . 2022-06-08

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On a trip to Southport we foolishly decided on a spot of lunch here. Arrived over lunchtime and decided to eat inside as weather was damp. Decided on tuna melt baguettes, one had to be a sandwich as there was only one baguette, not an...

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sarasX4123EC . 2022-06-02

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I only wanted a snack after a long bike ride but had fish and chips and a pint so that I could sit in the sun and enjoy the 2 guys on stage singing live and talking to the patrons on the microphone in between...

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Jeremy M . 2022-05-31

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It’s definitely great when the sun is out sat outside listening to the live entertainment with a nice cold drink enjoying the atmosphere our group of friends had a good time here

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michaelwO8606HT . 2022-05-11

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We was here as a family it was a sunny day but not hot We enjoyed the family atmosphere didn't have any food but had a few drinks Staff always collecting glasses but you have to keep your eye on your drinks as they did...

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john q . 2022-04-24

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Never tire of this place with the outdoor seating watching the really good live music and the beer was ok too.

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Micky270566 . 2022-03-28

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Arrived after long walk to marine lake cafe with my elderly gentleman I care for who has learningdifficulties. Was walking into cafe to look at menu when my elderly gentleman who sat on staff chairs as they were easier for him to sit on. He...

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L7028OYpaulineb . 2021-09-17

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Have spent this week in Southport and at some point each day visited marine lake cafe for food or a drink and had a really unique experience,it's such a friendly place,huge seating area,great atmosphere and wonderful live music. Today (Friday) our last day we heard...

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Dawnnewman61 . 2021-09-17

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After visiting here on Tuesday afternoon with a friend we spent a few hours here spending in excess of £60, as it was closing I asked to use the toilet and has a female staff was mopping the floor she said very rudely we are...

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JaniceR747 . 2021-09-09

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I’ve never written a review on trip advisor before but I feel like I should to warn people about this dump. We visited here yesterday as a family of four. We found a table & I went to order the food from the hatch. To...

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SelinaBeaner . 2021-08-31

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This was a welcome haven on a drizzley August day for hot drinks and tea cakes. They also welcome smokers. There is an ashtray on the bar near the toilets and no one objects when a customer lights up.

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M7270VImarkg . 2021-08-18

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I visited Southport with my husband and elderly mother who has dementia last Saturday. Mum doesn't get out often and we were trying to give her a nice day to remember........... We stopped to eat at The Marine Lake Cafe - Never again! I went...

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O3735UTjuliec . 2021-08-06

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The cafe boasts beautiful views over the lake with background music from different acts giving it a really appealing and relaxing 'holiday' vibe. We enjoyed a couple burgers and drinks and thourghly enjoyed them. Though it was a busy summer lunch time food arrived within...

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lrudd94 . 2021-08-03

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We went to this place for a drink and had some food Aswell what I did not know that there was singer's on singing all sorted of music and we loved it after a walk it was lovely to sit there and have a nice...

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john e . 2021-08-02

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We visited on Friday afternoon, the area was very busy and we only just managed to get a seat at the back (near the slide) we could barely hear each other accross the table for the live music, which was fab, and why we picked to eat here, however just a little bit too loud. However the food and staff we absolutely fine. We had a ham salad sandwich, scampi & chips and chips &gravy, all were lovely. However I did find it strange that member of staff came and snatched the salt off our table within minutes of us receiving our food, and before id had chance to use it. I appreciate it was busy and it may have been needed by another customer, however maybe the staff need to ask 'Are you finished with this?' before taking it and running off. I had to accost another member of staff and ask for some to be returned.

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rbdbboro . 2021-07-19

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Went here following seeing this on Facebook video and found on the day by accident. When we got here it was busy, not a single empty table, went inside to try to order and found an empty table, we were rudely screamed at by an older man (member of public) that we won’t get served in here, when we spoke to the bouncer he told us to find a seat and he would get somebody to come to take our order, an older couple kindly let us share their table and we waited after 10 mins asked a staff member who held up her hand to say she would be back another 10 minutes passed we tried to get another staff members attention and was told again she would come back to us, all the while the lady from the couple had her hand up (like being in school and asking to go to the toilet). We left thirsty and disappointed after 45 minutes of trying to order. I understand it was busy and staff shortages etc but to wait over 40 minutes is ridiculous. In summer months and on 1 of the hottest days surely you expect more customers and should bring in staff to suit. AlSo have a better system for ordering.

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Road233042 . 2021-07-18

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Always call here and its great to hear the live music. Despite being busy we had no issues being served with food or drink, however, the gents toilets could do with a cleaning plan to ensure your not walking through raw urine.

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Micky270566 . 2021-06-14

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We visited Southport today and decided to eat at the Marine Lake Café. We've visited Southport on many occasions over the years but this is our first experience of this cafe. It wasn't too busy and we waited for about 10mins. We managed to attract the attention of a waiter as it was waiter service only. Just after the waiter said he would come back to us, the owner came out and asked if we were being attended to. He explained that he had sent some of the staff home in the morning due to the weather but had improved in the afternoon. He was very pleasant and a few minutes later a waiter returned to take our order. The food was fine and service was good. The staff were friendly and polite. All round a good experience and will go again.

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L4548AYpauld . 2021-06-11

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The owners or "older staff" have absolutely disgusting manners! I We only go for the entertainment which is always a laugh. Shame about the Marine Lake Cafe & bar though. The way they speak to customers is disgusting! The toilets are filthy, I quietly mentioned it to the owners who relied if you dont like it dont use it!

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Gill N . 2021-06-08

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Visited here yesterday with my husband and 8 year old, There was no track and trace in place, and only some of the staff were wearing masks. The wait for food was ridiculously long, the service was appalling, and the staff were unbelievably rude. I think they must rely on the location to attract people, as there's no chance we'd be returning customers! This has really put us off coming to Southport, which is a shame, as it's a nice place. I wish I had read these reviews before going as I would have avoided it! Best advice - don't go here!

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mumofone2021 . 2021-06-08

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We were invited to the Marine Lake Bar by two of our closest friends Saturday 22nd May 2021 both Vivienne and I along with our dog Susie went to meet Mike & Jane, we all had an enjoyable day until I had a fall and to the credit of I think his name was John the Head of Security for helping me to my feet if you see this review John you'll always be invited to Kelly's Bar and as for the Marine Lake Bar I'll be going back hopefully with our dear friends again this Saturday would be nice it's going to be hot according to the weather forecast hope you've enjoyed reading this review

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JohnK92 . 2021-06-08

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I know that the hospitality industry has had a terrible time of it lately so was happy to make a day trip with my 8 year old to Southport for our first visit there with another family, and support what looked to be a local and/or family business for lunch.We sat at a table after 1pm. I ordered our meals & drinks and when the waiter arrived with our drinks and payment machine I paid at 13:25 and my friend paid immediately after myself. The other family's food arrived in a reasonable amount of time - ours however was nowhere to been seen. About 10 mins later I was told that there was an incident in the kitchen and it was on its way. My son was ravenous by this time. After anther 10 mins or so I asked another member of staff for an update and was told it was another waiter's order so his problem or I can get a refund off him. At 14:15 I went into the cafe (masked up) to ask for a refund. The staff accused me of leaving the table to go on the boats when they supposedly tried to serve our food (we didn't) and accused me of lying about how long we were waiting and threatened me with their CCTV to prove it (I didn't exaggerate the time taken and my friends receipt proves the time of our order). A cash refund was provided for the food only as we had already opened our drinks (apparently we should have waited +45mins until the food arrived before opening our drinks).Staff, including the manager were incredibly rude and aggressive. I asked for the name of the manager and was told Dick Emery. I understand that mistakes happen and a simple apology and refund would have been perfectly acceptable, but to be lied to several times, accused of lying myself and have the abuse hurled at me by 6 different members of staff was totally out of order. This was in full view of other customers including children. Sefton Council - if you wanted to bolster tourism in the area, this 'business' is doing you no favours. We were planning to book for a longer stay over the summer but if this is how Southport treats tourists and day trippers I'd rather book Blackpool and would suggest others consider it too. It's such a shame as Southport has great potential for a lovely family stay and a lot of amenities to offer, It's just a pity my son and other families had to witness the verbal abuse and terrible service.

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sgruffydd . 2021-06-07

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Nice place to go for food or a drink, good location and good live entertainment. Unfortunately it appears that their is no organisation as to which areas the staff are serving and spend a lot of time grouping together at the bar waiting for someone else to pour the drink. Recommend each staff member have a station area to serve. Tables should have numbers on them so staff can take the orders, hand these to the bar and then go out getting more orders and then someone taking drinks out and asking for payment. If your not in a rush then visit this place as u will be waiting a long long time to get someone attention to order a drink

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G Man A . 2021-06-06

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Good point: beautiful sun and nice lager(surprisingly)Bad pont: dirty- full of poverty- and awful service- the “staff” are too busy high on crack dancing to Billy ocean ignoring the tax paying customers who have been lured into this sh*t show! Speaking of oceans.. Iv seen less whales in an aquarium and more teeth in a care home(staff again) . CheersPs. The only staff member seen doing any actual work was the decent lad with the neck tattoo of a cross.

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11_Hero . 2021-06-04

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We can understand a wait when busy, but if your offering table service you need to be able to do it in a controlled way.The bar star ignore half the customers.More interested in smoking and getting annoyed by how busy it was. As we sat down we was advised that if you want a drink you'd be better off going into town. The staff either need training or replacing. My advice is take your own booze food and sit on the outside go and ask for table service that guarantees you won't get served.

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emmao167 . 2021-06-03

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Waited 35 minutes to be served. Staff clearly avoiding tables. Whole half of the outdoor seating neglected. Serving people who clearly already had drinks and leaving multiple tables without. Only benefit was the live music.

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W7268QVharrys . 2021-06-01

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I am absolutely fuming with the way my family was treated here today. To be shouted at by the two owners is behind believe just because while there where waiting 45 minutes to order food witch is what they where told, there disable chid was hunger and there is no chance she would wait 45 minutes to order food then probably anther 30 minutes for it to come Donna her mother and a great one at that get her a little snap from the shop next to them just to tie her over. She Was then greeted by the two owners shouting at her with threatening behaviour. For her to leave. Should be ashamed off yourselfs

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M7322KRtracyb . 2021-06-01

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you can only sit outside at present with waitress service for drinks or food, but you can have soft drinks, alcohol or fish and chips. There is also a singer giving entertainment. Pleasant afternoon. Then a scroll back along the promenade

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Lynn P . 2021-05-30

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Couldn’t tell you what the food or drinks were like, waited to be served for 20 minutes, approached the counter to advise we were waiting for service to be rudely advised they are busy and will have to wait until they are ready to serve us.I can understand if they are busy but to be rude and non apologetic means we walked away..They obviously don’t need customers, but they can send someone around for a whip round for the singer.

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markjamess2015 . 2021-05-16

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Had a lovely family day out in Southport and thought we’d stop at Marine Lake Cafe for the last for a drink before we left. When we arrived, we asked whether they had toilets, which they did and we was instructed where to go. The staff seemed bored, the beer was off and didn’t taste right at all. We asked for a medium bottle of white wine and received dry. After we’d finished our drinks, my father asked whether he could use the toilet and which a member of staff shouted to another staff member “have they been mopped?” The response from an abrupt, rude female member of staff shouted “Yes toilets are closed”. My father said that we’ve had drinks at the establishment and was told we’d be able to use the toilets. My dad asked again and was told to “suit his f***ing self” and was told that “the mops there when you’ve finished”. We definitely will NOT be coming back to this establishment. What a shame! Such a lovely setting, just a shame it has such awful and rude staff.

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Kirby C . 2021-04-22

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Wonderful day out at the lake side cafe. A wonderful waitress with ginger curly hair made us feel welcome with quick service even though you could see they were under staffed. She made our day what a delight. We even had free entertainment.

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209thankst . 2021-04-15

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We came for a day out today to this place sat down and the woman with the dark frizzy hair after about 15 mins she said she had three ppl to serve then was onto us ,after waiting another 40 mins and still no drink the rude member off staff that’s obvs had a chip on her shoulder was ignoring us and going straight to ppl that was walking in then they got served immediately,what a rude piece of crap you are and I hope you see this she was too busy taking selfie’s with the drunks in there !!! I will never go there again we walked straight out after the hour wait and two thirsty children and a baby !!

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scottkk . 2021-04-14

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My friend and I called in on our walk back from the pier. During dry weather there are a variety of singers on during the day. Plenty of picnic tables with benches available. Currently table service which is not the quickest, you have to catch their eye as they walk around. My friend and I had a half of fosters each "£2". Great Entertainment is free, they do pass the collection tin around which I didnt mind. Would .certainly recommend. Choice of alcohol, beverages and light bites available. I call in whenever Im in Southport.

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dee542017 . 2020-10-06

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Visited a few times between 28 sept - 1st octExcellent place to have a drink when the sun is shiningSingers are good funExcellent service given its table service, staff don't stop and no one is kept waiting for long - any moaners just don't appreciate they are doing their best giving the circumstances out of the their controlGreat place

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Rob G . 2020-10-05

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Rude blond staff member snapped at my wife when she informed her we were waiting to be served so we left without ordering. Staff clearly overwhelmed and unable to adapt to the new table service requirements.

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MikeJB1977 . 2020-09-28

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Just returned from a little 3 day break in Sunny Southport,this place is great,sat out in the sunshine having a drink & watching the singers,the guy in the jeans/white shirt & beard is really good.Cannot comment on the staff as my husband went to the bar or the food as we just had drinks.Great place everyone enjoying themselves,lots of different singers on yes some poor but it’s a great place,nice to watch some entertainment in theses difficult times out in the sun shine.The only thing that I didn’t like is asking for money leave your tip box/charity box at the front,yes mention this but don’t have someone going round with a bucket.

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Julie M . 2020-09-20

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Always call here for a beer and listen to the live music, and once again it didnt dissapoint. A nice sunny day made it perfect.

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Micky270566 . 2020-09-14

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HVEN'T EATEN HERE, BUTHaven't eaten here; on a recent visit to Southport, walked along Promenade and could hear the music quite a distance away. We decided to have coffee and cake at the Kings Gardens Tea Rooms; excellent cake, very polite quick service from the staff......experience was spoiled by the very loud music from Marine Cafe. We love music but only when we choose. Please owners turn the volume down.

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glenysl . 2020-09-10

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The woman who sells ice creams at this cafe is very rude. It appeared too much effort for her to tell us what some of the flavours were. She glared at me when I asked if she sold a small child's cone and appeared confused/annoyed by the question. She was so bad it was like a sitcom. She made us feel so uncomfortable. We went in to the cafe on a different occasion and the staff at the till inside were a bit friendlier. Do not put yourself through buying ice cream if you see a grumpy woman glaring at you from the counter at the Marine Lake Cafe. There are better flavours and much nicer people serving on the pier.

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ALS137077 . 2020-08-27

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We've had many a day out its a great place to relax and enjoy the music and meet other people staff very helpful in my opinion

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Alicante4065 . 2020-08-26

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Obnoxious staff. Dirty tables and chairs. Scruffy toilets with no paper. Overpriced food and drink (tea and toasted teacake £4.20). Karaoke guy works hard but don't let that kid you.

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neilalwainers . 2020-08-21

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When you can’t get to Benidorm go here. Great singers on stage, drinks and fish n chips al fresco. What more do you need?

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ellebeehome . 2020-08-15

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I would categorically NEVER waste my time visiting this absolute shambles of a cafe ever again. I visited with my family on a trip to Southport just wanting to sit for ten minutes with a coffee after walking around the lake with my nieces.When we arrived we were shocked to be rudely shouted at by a vile woman ‘WE CLOSE IN HALF AN HOUR, YOU CAN’T ORDER FOOD BECAUSE HE’LL HAVE A HEART ATTACK’ ok that’s fine, but a hello would of been nice. I had no intentions of ordering food, and just want to make it abundantly clear that I would never order food in an establishment where the staff are smoking, illegally might I add, behind the counter where you’re serving customers, basically blowing smoke into their face and drinking a bottle of Peroni in between speaking to you. Don’t want to sound like an absolute Karen but the staff here were SO rude and Environmental Health need to have a serious look at this place because it is horrendous. Don’t bother wasting your money because it isn’t appreciated. If I could submit a review with a rating below 1 star, I would.

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NU2784 . 2020-07-22

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Really don't know how this place has any positive reviews!! The staff are so rude.... Asked for a can of coke, the old man behind the bar just shock his head and walked off?!?!

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captainDavo . 2020-07-16

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When visiting the Southport Marine Lake Cafe we experienced awful rudeness. Two older men who were working there (often standing by the toilets next to the bar) smoking inside!!!!When approaching the bar with children saying hello, the men ignored people who were trying to be friendly and did not make anyone feel welcome but made us feel uncomfortable!!! They were also lazy and rude towards other members of staff as well, especially a middle aged woman who was excellent at serving us and making us feel welcome.

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Davedave123345566667 . 2020-07-16

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Today me and my boyfriend decided to stop for a coffee at the end of our date following a lovely walk around the lake. We sat down with the two small dogs outside and a man came to take our orders, we asked for two coffees. There was an elderly couple sitting by us but other than that it was quiet, it was around 3pm Wednesday afternoon. The man returned to take payment and I said that I'm paying by card (due to Covid I haven't been carrying cash for several weeks). The man politely said that they have just cashed up and so would ideally like cash but said that it was okay and that he would go fetch the card machine. As he went back inside (about 5ft away from our table) he said to his colleague (an older man who looked potentially like he could be manager or the owner) that we were paying by card. The older man was stood in the door way, looked up at us, looked right at us and SHOUTED at FULL VOLUME... "ARH FOR F**K'S SAKE!!" !!! I literally was speechless, I have never in all my life been spoken to like that by a member of staff at ANY establishment. Verbal abuse is no way to treat paying customers. I was in shock and my boyfriend, furiously stood up, untied the dogs and said that we were leaving. The first man came back out to give us our drinks and we said to him that "We are sorry but we are leaving because we will not be spoken to like that, it is entirely unacceptable, and that we knew it wasn't his fault". He apologised for this colleague and we left. What a shame to end our date like that. I always like to support local Southport business instead of going to big chain cafes like Cafe Nero but that was a despicable way to talk to customers. Still in shock now. What a vile man, he doesn't deserve to have a job, he has no respect. What a shame. NO NOT RECOMMEND WASTING YOUR TIME OR MONEY HERE! :(

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MsJns2020 . 2020-07-15

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to load kareko with drunks lost it nice atmisfear can be hear roudy people from on pier even in arcade

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michaelcW3916VT . 2020-02-25

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I went to the nearby playground with my elderly mother and two young children whilst on holiday. One of my children got thirsty and I was familiar with the cafe as had been before so we walked over. We went in and used the loo and then went to buy two bottles of Oasis orange juice. The owner served me and said "£4.40"!!! I couldn't believe it! I thought that as he hadn't consulted the til or a menu maybe he had made a mistake and so I said "£4.40, £2.20 a bottle?" He said "why are you asking how much it is? I've told you the price! If you don't like it, put it back in the fridge and get out!" - which, I did, narrowly avoiding the giant heap of dog dihorrea by the front door.I strongly suspect that he would not have been so brave had my husband been with me. I was shaken and furious and he will not receive a penny of mine in the future. I would NOT recommend it.

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Claire O . 2019-11-01

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Absolutely rubbish, delivers nothing by typical English bottom standards. £6 for a small plastic bottle of water and a portion of chips with gravy. Staff act like they’re doing you a favour serving you, no pleasantries what so ever. Everything is too much hassle for the poor attitude staff. Rubbish frozen food and miserable staff. Don’t bother.

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akdjajaral . 2019-08-25

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After a long walk down the pier , we needed a drink. Could hear the music so decided to stop here. Thought the setting was great and with outdoor benches and large umbrellas as we had a few showers ,we decided to sit inside. Nice cold bottle of beer and cold glass of wine. Saw some great food coming out. Live music was great ,very entertaining. Beautiful lake. Really enjoyed it.

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Lynne M . 2019-08-16

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a bit to dear for a cold drink we only went here so we could sit down but there was wasps everywere which is not there fault

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markrules1 . 2019-08-03

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Lovely little cafe, but were upset to see someone smoking inside, then even more saddened to realise it was a member of staff! This helped to inform our decision not eat there. Other than that, would have been nice.

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teeni82 . 2019-07-31

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Ordered two drinks. Half way down mine I noticed flies in the drink even though it was covered with my phone. When i looked up from the bottom of the glass it was almost black with rotten dead flies which were now floating to the top. I took it back to complain but the elderly Male with glasses just said well don't you like it! Never again step foot in the place.

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Tonimanch2 . 2019-07-23

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Stopped at this place for a coffee which I can say was a good cuppa n was about to leave but someone started singing and what a voice he had, I recommend Southport to anybody it's a beautiful place to visit , trust me in the summer months if you want good beer excellent food and bloody fantastic entertainment then this is the place for YOU The owners are lovely , the staff, mostly tho MICKEY BLUE EYES come on people get down to marine lake cafe it a fantastic day

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NeilI128 . 2019-07-20

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Grotty seating outside, we should have known better, we just had chips and a cappuccino outside. Oil was tainted, probably needed new oil so chips went in the bin, yuk and the coffees came out of a sachet and went in the bin too. We would have been better just throwing our tenner in the river. The only good thing was the chap singing on the small stage in the sun and a lot of people were enjoying that, which was good.

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Lynne A . 2019-07-19

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My mom was on a visit from South Africa so brought her to Southport for a visit. Glorious hot sunny day and after a little adventure on the mini train on the pier we could hear a guy singing so went down and got a table. We actually got a toastie from the place next door but had a few cold welcoming wine’s from here. Yes I agree with the previous reviews that the old guy behind the bar needs to go to “charm school “ . But the entertainers they have are awesome. The chap Spencer has a super voice and charm along with the guy after who had a character who wore a guitar on his t/shirt but acted as if in the band. It was so lovely to see pensioners singing and dancing. Definitely will go back with my husband

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momPenwortham . 2019-07-08

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Possibly the worst cafe visit of the last ten years.

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412barbaraw . 2019-06-30

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Came here yesterday as was on a day trip waited in the queue for 20 mins the whole thing was a joke, there was a very rude little old man serving behind the bar who was bordering on being obnoxious towards people anyway also while waiting people were arguing with another member of staff as there beers were flat also an older lady behind the bar doing nothing just watching with a smile on her face... My time to be served and as I couldn't here what he was saying the first time to me he then got very rude and told me to go to the back of the queue and wait??? So I said no it was my turn only to be told again the same thing and he would serve me if he felt like it, the people around me were also disgusted and he persisted to be vile with me at that point I was so imbarrased that I told him to shove his coffee where the sun doesn't shine. Outside some of the people who were in the queue came to see if I was okay and also to tell me as I left he announced that's how you get the queue down.... Absolutely disgusting behaviour from a vile little old man you really need to sort this I would advise people to stay away and also read the bad reviews on tripadvisor as he seems to be mentioned alot

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margboyle . 2019-06-16

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Great cafe, great food, great drinks, lovely staff. What more can you want? Right next to the lake too.

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Aidan O . 2019-06-10

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Called for 'milky coffees' after a toddle [not good on our pins] on the Esplanade, it was late morning and overcast, the owner was stood at the door and was glad to see us as they were'nt very busy. In fact he'd watched me walking along and stopping for a breather, and said "come and sit down luv, you deserve it", He's quite a character, we've come to the cafe a lot and know he's amusing. I ordered 2 milky coffees as hubby was bringing up the rear [even slower than me!], the young man serving brought our drinks to the table for us [good lad!]. No music on this occasion, the weather was'nt good, we chilled and drank our coffees while watching the lake birds, no food this time as we'd had a hearty breakfast at our hotel.

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neesy-ben . 2019-06-09

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On a nice sunny day this is the place to be. Large beer garden with live music. Beer prices reasonable, but never had the food. Saw Hermans Hermits there last year. It was a fabulous sunny day so was packed which made great atmosphere.

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Micky270566 . 2019-05-27

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Nice little Cafe/Bar. Tables nice and clean, friendly staff, we only had a cup of tea so can't really rate the food. Nice views over the lake and had free live entertainment when we past by again later in the day. Will definitely come again

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WideWolf . 2019-05-23

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We stopped off here on a recent day trip to Southport and had a drink in the beer garden. It was a lovely sunny day and there was entertainment on show on the stage, really great atmosphere. I thought the drinks were a bit pricy.

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scottc1985 . 2019-05-21

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We'd just arrived in Southport and were looking for a coffee - this seemed to be well located.

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Charles_and_Susan . 2019-05-05

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We popped in here for breakfast with our two dogs when we got caught out in the rain and everywhere else was shut or wouldn't let the pups in. Staff were all very friendly and food was a great price, cooked fresh and quick and hit the spot.

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AmyRattz . 2019-04-30

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Started to notice we were being charged different prices each time we went to the bar. Then I was short changed. As it was busy I still didn't say anything. Sun was shining & outdoor entertainment was great as always. We ordered fish chips & pea's & fish & peas. We were charged £18.50!! I asked if the price she had charged was correct to be told by a cook "if that's what she charged you then its right".

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Bubbles4444 . 2019-04-24

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Lovely place. Shame about the staff. Old man aged approx 80 behind bar. So rude. Needs to learn some manners. Disgraceful the way he talks to customers

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janehC5612PH . 2018-09-23

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No prices on above ice cream fridge they charge what they want for a cone or tub talking to the customers we had all been charged different prices total con of a place just greedy greedy people

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V8120AWbrendam . 2018-08-29

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Stumbled onto the Marine Lake Cafe while walking the pier on a Saturday afternoon.

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Blagave . 2018-08-27

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my husband and I are both pensioners and we thought we would have a nice day out at southport with our small dog. we decided to treat ourselves to lunch out. the specials board said 8oz ribeye steak followed by strawberries and ice cream. we ordered this as a special treat at a cost of £12.95 each plus drinks. when the meal arrived the steak looked much smaller than 8oz and was not cooked well done as we had requested. we ate the meal anyway and said nothing, however when we had finished we asked for the dessert. a young girl just brought 2 tubs of what looked like a childs ice cream with bubblegum flavour. when we went to ask where our strawberries and ice cream were the rather abrupt man behind the counter just said we aint got none. we said it was not fair that we had paid full price for this meal and didn't get the desert as stated on the board. he just said well we aint got none so you got what we have. we were really upset and quite annoyed so when I left the café I rang trading standards who informed me that we should of been told at point of sale that the dessert was not available and they should of asked if a replacement was acceptable. until this happened we were having a really nice trip out and this completely spoiled the day for us and we felt the man behind the counter was really rude and quite offensive with his attitude. we will never go to this place again and they can now look forward to a visit from trading standards

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Lynn L . 2018-08-26

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We come to southport at least twice a month, i love stting here listerning to the live music, having a cold beer my children having an icecream then they go off to play crazy golf. We decided to have some food from the cafe/chippy outside.WRONG idea, its so expensive and not very nice,you could taste the oil on the food. Its as if the oil had not been changed in months and you got a burnt oil taste on all the food.Will deffo go back to enjoy the live music just not to eat.

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mariecO6911LD . 2018-08-07

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Great family atmosphere here. Stage with singer/karaoke/bingo going on. Chips almost obligatory and can be swilled down with a glass of wine or beer. Often busy with locals and trippers. Best to go on a good fine day to make the most of extensive outside seating And view of marine lake

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ellebeehome . 2018-08-06

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We went here to listen to the music and have a few drinks. Could not fault it at all the singing was good.

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app23 . 2018-07-27

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Went to have a coffee. Was told to wait and I would be served shortly despite no one else queueing. 3 breakfasts then appeared and these for people outside. The guy went out and told them they were on the counter. No customer service.

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IAN D . 2018-07-08

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This place is a credit to Southport, all the staff, glass collection, rubbish collection, bar staff, singers and resident dancer David, just brilliant, makes our stay everytime we visit Southport, food, drinks everything, hope this atmosphere of this place lives on for years to come, keep it going, well done everyone, can't say enough, wish we had something like this at home, in Newcastle, everyone always given a great friendly welcome. Will make your holiday.

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victormcdede . 2018-07-06

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We come here from North Wales and stay overnight just for the entertainment here- brilliant atmosphere yet again, very well organised, efficient and welcoming staff and the entertainment is absolutely fantastic! We were lucky enough to have Herman’s Hermits this time who were amazing plus the two usual guys- sorry I can’t remember their names- exceptional voices and great interaction with the audience! The charity work they do should be applauded! We sat for six hours enjoying the music in the sunshine and had an amazing time! Thank you to all!

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hilarymccavish . 2018-07-03

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The elder bar staff were arrogant and grumpy, serious attitude problem, save your money and go elsewhere. I won't be returning.

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rosselgie1 . 2018-06-20

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Some of us had a hot lunch, sandwiches, cakes and ice cream. None of us was happy with what they had and the price they paid for such poor quality. Top location and they could do so much better.

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Nici D . 2018-06-18

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Called for elevenses after a short lakeside stroll, Sat inside at first with our lattes, but it was very hot under the conservatory glass roof, we had another latte later on sat in the shade outside, watching the boats & waterbirds on the lake, its quite relaxing. When the music started we plumped to stay for lunch, we had a cheeseburger each & a side of onion rings to share, these were basic but filling. The staff are friendly and kept busy with serving drinks & food, the singer/music makes this place popular and in the good weather you could stay all day.

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neesy-ben . 2018-06-12

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