Mama's Hut in Shepway

Best burger I’ve had in a long time! Quick service and delicious food. Lovely views and sunshine sitting outside on the harbour arm. Had the Nat love burger with onion rings, crispy onions and bbq sauce with Cajun fries :)

Ordered a £60 takeaway for myself and our family and my Chicken kebab was raw all pink and still slimy on the inside. Called the restaurant who was very rude on the phone and told me I didn’t order from here then had a manager call who saw our order on screen but didn’t offer to refund us! I will be claiming this back via my bank! Food was vile and absolutely gopping. Not only this but we all woke up with diarrhoea. STAY CLEAR OF THIS KEBAB SHOP VILE VILE VILE!!!!!!! DO NOT EAT HERE

Tonight we ordered from the Wo Sing and sadly the food was a let down and underwhelming. The food was mostly bland and lacked flavour or seasoning. Examples are, the mushrooms and onions were tasteless and swimming in a very thin watery liquid. The egg fried rice was again bland and a bit stodgy. The worst part was the king prawn balls - they were soggy and very greasy. Not crisp and tasty like I am used to at my usual takeaway . The chicken chow mein was also quite greasy and lacking any authenticity. My son said the duck with pancakes was not too bad but he agreed that the majority of the order was bland and under seasoned. Also the hoisin sauce was so thick in the pot it had to be spooned out. The satay sauce was nice and the chips were as expected for chips. The Hong Kong takeaway on littlestone road Was closed for holidays so we thought it would be nice to try somewhere new. Bad decision!! The cash only is inconvenient but worth it if the food is amazing. This was not the case. I called after eating to let them know I was disappointed and had hoped for more understanding. The lady I spoke to was very defensive saying how they have many happy customers and it’s my opinion. She was not empathetic of our bad experience and her idea of customer service is “well we have been open 19 years and have followed our same recipes” and whatever other robotic garbage she replied with. Won’t be back and can’t wait to visit Hong Kong takeaway next time we fancy a treat. It’s like night and day in taste, customer service , price , and quantity. £42 cash paid and enjoyed 10%. The person who served me was very friendly and welcoming, shame about the rest of this experience.

Very disappointing chicken kebab. Extremely small portion. No chilli sauce as ordered.

Great food , Quick delivery times always great service no point going anywhere else 🙏