Based on 703 opinions finded in 2 websites
Based on 703 opinions finded in 2 websites
Opinions
Fantastic food! Great service. Lovely place. The pie was out of this world - in fact we bought one to take home with us too!
ClaireBear131 . 2024-10-24
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First time we had been back in a couple of years as our last experience was great, on first sight we were impressed with the new layout. That as far as it went.. Cafe for lunch, its a cold place so need to wrap up warm. Service is very poor, one member of staff appears to be trying to manage the whole place, seating, clearing tables, orders and delievering food. £31 for a chicken/bacon wrap and beef sandwich with burnt wedges! Not great food at all. Had to wait to pay as no staff on the till. Will not be returning, not value for money, no service .
emmahZ7994OK . 2024-10-13
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Whilst o holiday in Yorkshire we came across this Gem, what an amazing place, everything was beautiful, we went in for lunch, that staff were lovely the food was out of this world, having eaten our fill we had some takeaway deserts which were gorgeous as well, sadly our schedule didn't allow a return during this trip, but we will be back!
will e . 2024-10-11
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Excellent Breakfast all well cooked and quality ingredients, also considering that there was only one person who was taking orders and making the drinks, the service was excellent.
mark b . 2024-09-24
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Fantastic food and service. Host was amazing and couldn’t do enough for us. Would definitely recommend and will be returning again very soon. Lovely farm and gift shop too.
Lindsay H . 2024-09-20
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Overall, I absolutely loved what this excellent café & farm shop had for me and my family when passing through, on a drive from Blackpool to the North York Moors for my summer holiday! The shop was well laid out and spacious with a lovely antiquated and friendly atmosphere which was helped by the lovely staff who are very polite and friendly, especially Dave who was keen on recommending food goodies for me and my family. As a biscuit connoisseur & enthusiast (plus someone looking for good quality food in general), the shop sold top quality brands like Grandma Wild’s / Border / Farmhouse Biscuits (biscuits) etc. Dave also kindly offered us some free doughnuts which was the icing on the cake for a lovely snack to keep us going on the drive! The millionaire’s shortbread I had was delicious and very good value for the money in relation to other places I have been. The cake was also top-notch! I couldn’t think of much the farm shop didn’t sell: I spotted everything from biscuits, fudge, cakes, cooked/raw meat, whiskey/gin/wine etc, to essential kitchen equipment like spatulas and oven gloves, plus a few phone cases too, and a large grand display of sweets for the kids! There truly is something for everyone here! I noticed some record-low prices in this shop too; biscuits from Booths that costed £3.99 costed £2.99 here! Very impressive!!! I’d definitely some to this great farm shop and café again for bargains. I can see other reviews saying prices are too high however I truthfully say that when I walked through the doors and looked round, my instant opinion was “ooh, these are good prices!!”, so I’d definitely recommend! Thanks Dave 👍👍😁
Daniel C . 2024-08-22
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We visit Robin Hoods Bay to see family, and the nearly four hour drive back is a little much for the kids in one sitting. And us! So we have needed to find somewhere that we can stop off along the way. It’s often on the return journey. Finally managed to pull in here yesterday and what a lovely place. It’s not a silly posh overpriced farm shop like a lot can be, it is welcoming and honest. Our little girl who is autistic had no issues, the staff were lovely and she was quite excitable having been in the car for a few hours. And our youngest who is almost two wandered around and also kept herself entertained for a while with the colouring pens and paper on hand. We didn’t stop for food but we all had drinks. The milkshake was delicious and the tea and coffee were great. It’ll definitely be our stop off point next time we journey along that road. It’s great to have somewhere accommodating for a family.
Kathryn W . 2024-08-20
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We went in for breakfast today and took our dog too. We had the small breakfast which was delicious, the sausage, bacon eggs etc were good quality products. It was so nice to be able to take the dog with us and the tables had plenty of room between them so he could stretch out and enjoy it too! The customer service was great and I could not fault it. I would highly recommend giving MacKenzies a try if you haven't been already. There is a farm shop and gift shop area which is well worth a look.
Diane C . 2024-08-08
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such lovely food and great service from start to finish. would definitely recommend for sunday lunch and you feel well looked after by the staff
faye w . 2024-08-04
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The Staff were so accommodating. We had a lovely homemade Fish finger butty with Tartare Sauce and Beautiful Homemade Chips. The staff even brought our grateful dog a Butchers Sausage which disappeared in seconds Thank you
Stephen J . 2024-07-29
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Under new management Thanks Dave Fish n Chips & Mushy Peas and Tartare sauce + Pot of Tea for 2 Well presented plentiful and served hot We will be back to try something else from your excellent menu Dave couldn’t do enough for us of which again thank you
srwWithernsea . 2024-04-20
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I'm sorry to say that this place isn't what it used to be. We used to come here for a special treat. This time my fish and chips were fairly average and the tartare sauce was on the plate and ran all over my chips!!!My wife had a fairly decent fish sandwich, but nothing like previous sarnies. Don't think we will be rushing back - sorry!!
Brian D . 2024-04-15
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I wouldn't bother. Went yesterday (Friday) about 10.30 for a coffee and bacon sandwich. Told in no uncertain terms that the restaurant wouldn't reopen for another hour. Rest of the place looked a mess, loads of furniture and 'tat' about that looked like it had come from the tip. Very little produce in the shop. What a shame compared to what this place used to be like in the past when the food and staff were excellent.
gourmet1825 . 2024-04-13
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I’m not sure what’s going on with Mackenzies. It used to be so good. Today we visited and shelves were empty, fridges unstocked and turned off and where the main food area used to be now is full old furniture- house clearance sort of things! There wasn’t anyone manning the main till as she’d been called to assist in the cafe so we couldn’t pay for anything. We left feeling very disappointed. I am guessing the new management hasn’t worked out and the shop is closing, which is very sad.
cat2Leeds . 2024-04-10
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What an amazing experience! It’s under new ownership. The staff can’t do enough for you and the steak and ale pie was just outstanding. They even allowed my dog in the restaurant kindly as she’s very old and brought her a sausage. The shop is lovely and is so nicely decorated.
joannehL6098GK . 2024-04-04
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We came across this fantastic farm shop and cafe on our way to Skipton. Popped in for coffee and cake and returned for Sunday lunch later in the day. We received a warm, friendly welcome from David who went out of his way to ensure we had a beautifully cooked roast chicken dinner waiting for us on our return. We will definitely be back in the summer and highly recommend both the farm shop and cafe. We left with a bag of shopping all of which was of great quality.
Christine C . 2024-03-25
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Although not well advertised, this is a great find when out walking at the nearby reservoirs (Fewston/ Swinsty/ Thruscross). The cafe is tucked away at the back, walking through the farm shop to get to it. The food was very nice - the homemade chips particularly good. Lots of different cakes out on display to choose from. The guy running the cafe was very friendly and couldn’t do enough to please (even though he was under staffed). His plans for the business sound exciting. Less can be said for the shop however, where the till was unmanned and the lady attendant was difficult to find. After finding, then losing her again and waiting at the till for a good few minutes, I left without purchasing the cute baking tins that I wanted. When this place is fully staffed, I can see it doing really well.
Adventure13573325661 . 2024-03-17
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Oh dear, food took over an hour to arrive & was cold . One plate was grubby . They were understaffed, too many covers & cold eggs Benedict!
Toni K . 2024-03-10
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The place was really cold so much do everyone had their coats on. We ordered 3 meals; meat pie and vegan and steak burger. The pie was tasty; the vegan burger was awful, the chips were Luke warm and there was hardly any salad. On the plus side the staff were lovely, really friendly and helpful.
Julie S . 2024-03-09
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We were a group of six including four lively boys. We were had a friendly welcome and soon seated at our table. The food arrived quickly including an extra bowl of chips. Everyone was very happy. Thank you.
jscoates . 2024-02-25
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Booked for Sunday lunch, sadly not great: No hand wash or hand towels in ladies Waited for an hour from arrival for dinner Chewy tough beef, reheated soggy roast potatoes, small soggy Yorkshire pudding, and some cheesy slop on top of meal costing £18. Dirty drink glasses Cold restaurant. Not enough staff, one person trying to run it all, but on the plus side they were very pleasant.
Sarah R . 2024-02-18
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Excellent service and great food, we’ll be back for sure! Great work! Excellent place to call in after a walk. Local produce always a winner!
oneupthesleeve . 2024-01-28
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The genuine care and attention to detail elevate the entire dining experience, leaving you not just satisfied, but truly delighted. Highly recommended for anyone seeking not just great food, but also an atmosphere brimming with warmth and hospitality.
Jim S . 2024-01-28
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Excellent coffee and cake. Had the Malteser Cake and Coffee Cake. Beautiful, moist, massive servings! Dave is the most friendly and welcoming. Five out of five
Gav T . 2024-01-28
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Visited many times over the years and this now Seams to be struggling in the wrong direct,although pleasant enough staff the quality presentation and range is expensive for what is it and the taste is mediocre I visited on a cold wet and windy day which may help to explain many things but not again on a hurry Saying that, with a few tweeks and looking at of from the outside from an objective point this place could be amazing again…baby steps !
Nikonma . 2024-01-23
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We had an excellent brunch here today. We were seated quickly and the staff were very friendly and accommodating. Always consistent.
amyfeather . 2024-01-20
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OK.Here goes.Firstly we last visited about three years ago.It was not dog friendly and we were rudely told that basically we couldn't even be served outside so never went back.Saw a post last night about bringing furry friends and messaged.Immediate response was 100 per cent...
suesC7853MS . 2024-01-19
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This was my first time here, lunching with a friend, and we really enjoyed it! I wished I'd had more time to browse the shopping areas - lots of really lovely stuff...gorgeous candles, pet food, bird food filling station, quality local food on sale plus...
Kath C . 2024-01-17
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Utterly brilliant.. Under new ownership, the shop has some really nice local produce, the butcher is a great chap to chat to, really knows his stuff. Bought some sausages (excellent, will be back for more!) Black pudding and lots of smoked salmon. Went for breakfast...
choccygirl07 . 2024-01-11
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Excellent service and generously portioned, top notch food, cooked to perfection. Nice touches like well dressed side salad and the smoothies are the best I've tasted anywhere, packed with veg. Thank you, we'll be back.
Zoanne G . 2023-12-27
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Impromptu visit as we driving past. Lovely lamb sandwich, brilliant chocolate cake and one of the best mochas my wife has had. Friendly staff too. Will definitely be coming back.
I5325PJmarkb . 2023-12-27
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Wow! We had the best Christmas Day lunch at Mackenzies! We were a family of 11 with children and dogs and Dave and the team made us feel so welcome and looked after. The food was beautiful! I had the beef and it was perfect....
Emily W . 2023-12-26
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Beautiful place and excellent food and outstanding service, made to feel very welcome, highly recommended and will be definitely going back
Sarah W . 2023-12-23
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Stopped with my family for lunch, the food was great real traditional home cooked, the atmosphere was great 👍 we will definitely come again to this gem of a place
Rebecca C . 2023-12-23
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Very disappointed with my visit ,pleased I took a cardigan as it was very cold,I ordered fish and chips and don’t like mushy peas but no alternative available,a restaurant with no frozen peas in its freezer!! Found the quality of the food didn’t warrant the...
jennifer s . 2023-12-19
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Came for lunch. Place was freezing cold. Hot chocolate not very warm had to send it back. It was still not very hot when it came back. The nut roast was cold. As were all the sides. The Christmas pudding was a good portion but...
stevensE8429ZK . 2023-12-13
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Dave Suttill's return as owner is very welcome as the food is now first rate again. I opted for the seafood sandwich containing sliced salmon, salmon flakes and prawns in lovely warm bread with an ample salad garnish and delicious home made chips. My husband...
268lizc . 2023-11-29
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This place should be amazing. The quality of the produce is fantastic, a real gem of a farm shop but it just felt disorganised. Two teenagers seemed to be in charge of the cafe. I watched them wipe the cake knife with blue roll left...
cd352016 . 2023-11-26
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My in-laws took us here today. For a shop in the farm shop ( to let us choose our items to make up a Christmas hamper ) We treated them to lunch. We had lovely lunch. Home made soup and home made pie. My husband...
LARAJUNEMARTIN . 2023-11-23
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A great little farm shop, cafe and restaurant tucked away outside of the hustle & bustle of Harrogate. Enthusiastic personalities from the team and warm welcomes. Quick service, freshly baked goods and butchers favourites. Dog friendly too !
OTTravels . 2023-11-21
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We were recommended to pop in for breakfast but unfortunately we were too late so had the brunch menu, we saw the cakes and decided on cake and a cuppa which was great value at £4.95 between 11am and 12pm we were so glad we did, the cakes were amazing. The staff were very friendly and the farm shop was lovely to look round and get some products too.
Andrew M . 2021-06-08
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The fruit and cheese scones are to die for. The smoked chicken ceaser salad in the restaurant is delicious. Friendly staff and xcovid safe. The bacon and sausages in the shop were delicious. Will definitely be back.
DiannaCamb . 2021-06-07
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The breakfast menu is excellent with plenty of choice and cooked beautifully. The rosti with cheese, egg and maple syrup was different and very tasty.
Liz P . 2021-06-07
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We stopped in Mackenzies Cafe for lunch after long walk in the surrounding area. Boy were we in for a treat. The staff were friendly and made recommendations from the menu making the ordering process pleasant. First came our drinks... perfectly pulled cold pint on a hot summers afternoon was just what the doctor ordered. Next came our food. We had the Smokehouse burger that was juicy and meaty paired perfectly with the cheese, bacon and Chipotle mayo. The buttermilk chicken burger was OUT OF THIS WORLD. In the words of the staff, the chicken is marinated for 48hrs which made it incredibly tender and flavoursome. It was cooked to perfection, leaving it still juicy.Needless to say, we will definitely be back for more.
abigailc407 . 2021-06-05
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We came back here regularly during our recent holiday in North Yorkshire. The food/drinks/cake are very tasty and the staff very friendly and welcoming - in particular with the kids! The farm shop sells all kinds of great produce, and if anything we were sad we'd bought all the food we needed for the week on the way - we could easily have relied on Mackenzies for all our food shopping.
benfS344GU . 2021-06-05
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We enjoyed poppadoms, naan bread, lovely rice, sag aloo, lamb madras and a chicken dish, tasty without blow your head off spicy Have booked for the next one in 2 weeks
Cartie2017 . 2021-06-05
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Visiting the area for a few days and we stopped here for lunch. Couldn’t fault it, the service from Dave was top class, made us very welcome and the food was superb!!From ordering to eating was no more than 20 minutes and it was delicious.Definitely happy to recommend!!
kirstykent68 . 2021-06-04
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Firstly the good, friendly greeting and taken directly to our table for three, menu explained and left to choose. On ordering drinks were brought quite quickly and when it arrived the food was excellent and good portions.Now the disappointing bits, time from ordering to food arriving over an hour, two dishes arrived together the third a few minutes later. No explanation or apology. On finishing our table was cleared with no offer of deserts or drinks so none were ordered. Staff appeared plentiful but lacked focus and drive. We might return but only when we have plenty of time
hughandpennyr . 2021-06-03
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We ate here twice during our stay in North Yorkshire. The staff were absolutely lovely and couldn't do enough for us. The food was delicious and very well presented. We also loved the new look shop which has been transformed since our last pre Covid visit.We will certainly be returning on our next visit to the area
Demdyk . 2021-05-28
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Called in this morning for a bite to eat. Had a lovely breakfast and all the staff were very welcoming and attentive as always. Looking forward to the Curry night and afternoon tea with fizz. So glad we can dine in again. Overall lovely breakfast, highly recommend. Cakes looks amazing! Great place to catch up with friends & family for a treat after all this time. Well done
staceybU5814IK . 2021-05-24
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Gorgeous salmon and prawn sandwich for lunch. Service with a smile and excellent quality food. I will be back.
94clared . 2021-05-24
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We were very impressed by the arrangements for Covid and felt safe. The farm shop has a good selection of quality, local produce including Mackenzie's own smoked meats. We had coffee and carrot cake which was very reasonably priced at less than £5. We also had a delicious cheese scone which was served with cream cheese and onion chutney. The staff were friendly and helpful.
Graham R . 2021-05-24
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Super farm shop and smokery with smart cafe/restaurant My friend and I shared a smoked fish platter loaded with salmon, prawns, trout, smoked salmon, mackerel pate and crusty bread. All washed down with a very good glass of wine. We were served by the delightful Dave S who couldn’t have looked after us better - excellent service with a lovely smile. What more can you ask for on a wet Monday lunchtime!
Chris L . 2021-05-24
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Very poor Sunday lunch offering especially with such other good food offering similar options or fodder. Beef well cooked and tasty. 2 quarter roast potatoes 2 small carrots 3 broccoli stems and 5 or 6 small cubes of swede. And a Yorkshire. Asked for potion of cauliflower cheese and horseradish sauce. Still waiting. Mentioned it to staff. No apologies dust we willl take it of the bill. Plenty of other good pubs and farm restaurants. Look around. Not the best with sulky teenage service to cap it off. Poor for £14.95.
judis925 . 2021-05-23
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If you're going to charge £4.50 for a takeaway bacon sandwich, don't make it thin bread, cut into a triangle, with meagre bacon.
Paul_Butterworth . 2021-05-23
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Excellent lunch at the smokehouse. The seafood sandwich was packed with smoked salmon, salmon and prawns. Smoked chicken salad was as good. Staff very friendly and the restaurant felt very covid safe.
WhatNoBiscuits . 2021-05-18
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This was a pure gem of a place to stop whilst travelling around this part of Yorkshire. Firstly there was the farm shop which was just full of quality and unusual things. The coffee shop was also fabulous. Although we only stopped for coffee the food looked amazing. Would like to tray and get back her. VERY friendly and polite staff
bunnySouthport . 2021-05-14
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Wanted to leave no stars but had to give it a minimum of one. What a shame this place is using covid as an excuse to offer poor customer service. Visited today (party of 2) at 2pm, empty car park lots of empty tables but we had not booked so the waitress checked with the manager who was very unaccommodating, we could sit on the uncovered patio, covered patio for advance bookings only which is fair enough, but we could only order coffee and cake no actual food, we could order sandwiches to go but could not eat those same sandwiches at the table with the coffee and cake. What a ridiculous situation, it very much felt like we were an inconvenience to this establishment with our offer to support them with our custom. I will never return to either the cafe or the shop in the future and will be spending my money with the friendlier and more deserving farm shop less than 1/2 a mile from here.
traceyw474 . 2021-05-09
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We had a lovely lunch on the terrace; great service - very friendly - and excellent quality ingredients with very generous portions. We can certainly recommend the toasted club sandwich, the pizza ( brought home the leftovers) and the salmon and prawn sandwich. Not forgetting the yummy chips! From eying up other people’s cakes I wish I’d had room for dessert too... The weather was gorgeous which added to the picturesque setting. Very happy customers!
Yorkie456 . 2021-04-19
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Had a lovely afternoon meal with friends, really friendly staff&very helpful. Lovely terrace to sit out&eat. The food was really nice&presented well too, we would definitely be visiting again. You can also buy local foods&other products for the house or personal things too, really nice place to visit.
drakefamily . 2021-04-19
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Our visit to Mackenzies farm shop was delightful. I bought some of the home made Chocolate tiffin which was truly amazing! The terrace set up was perfect for the 4 of us to sit out and enjoy the afternoon sun with adequate social distancing in place. We all ordered various burgers from the menu and each plate was cleared My friends ‘Grand Smokehouse Burger’ looked mouth watering! We finished off with a Northern Bloc ice cream over on the grass, I would highly recommend the Ginger and Caramel flavour - truly divine. All in all, it was a lovely meet up with friends after the ease of lockdown restrictions
S1araho . 2021-04-19
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Enjoyed coffee and cake (coffee and walnut, yum) on the terrace today with friends. Polite staff and great service, as always!
Liza J . 2021-04-19
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Post walk lunch stop with friends Sat outside in the spring sunshine Attentive kind service Fabulous Smokehouse hot smoked salmon and juicy prawn sandwich- delicious ! Bought some BBQ food in the lovely shop Will be back soon !
rosiec608 . 2021-04-19
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We took my Mum here for lunch and chose it because it offered outside dining. When we arrived we had to walk through the farm shop to get to the terrace but it felt very safe with hand sanitizer gel available and everyone wearing masks. It was a warm day and the sun was shining so it was lovely to sit out on the terrace to eat. The current lunch menu at Mackenzies isn’t huge but there’s something on it for everyone, from fish and chips to olives and hummus. Within our party we had a pizza, a smoked chicken salad, a seafood sandwich, a club sandwich and I had the fish pie. Everyone thoroughly enjoyed the food and the portion sizes were spot on - even the ones who just had sandwiches had plenty to eat as they came with salad and chips. My fish pie was amazing and it came with lots of lovely veg too. The staff were incredibly friendly and really enthusiastic about their food. Service was great and masks were worn by the staff throughout, even when serving outside. For dessert Mackenzie’s offers a selection of cakes. They don’t offer ice cream but we were told that, as we’d had a meal there, they were happy for us to buy some in the farm shop and bring it back to the table. All in all we had a lovely lunch and will definitely go back again. My only suggestion is that they should also make their “sharing platters” available as a plate for one as they looked absolutely delicious but I didn’t get one as nobody in my party wanted to share one with me.
emmalw2019 . 2021-04-17
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Lunch at Mackenzies on their stunning sun terrace overlooking the yorkshire hills is just fabulous. Dave looked after us well, talked us through the menu and made recommendations. Clearly passionate about his business. The food was cooked to perfection and the smoked salmon (smoked onsite and sold I. Their extensive farm shop) was the best I’ve had in a long time. We will be back again and again. Everyone we take wants to go back!
B_rammahnet . 2021-04-16
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We ordered the smoked fish pate and hummus with bread and olives and were disappointed by the the amount of pate and hummus and the stale bread. Olives were stoned and in brine with an unpleasant plastic taste-the cheapest you can buy. The bread was dry and clearly not fresh- given that it is made locally I expected much more.
Ammoniteshell . 2021-04-15
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We had the Saturday night takeaway curry and it was delicious. We had one of each of the 3 curries and we all had a different favourite (lamb rogan josh was mine!). The rice and sides were equally good. Can’t wait to try the F&C and burger nights!
Westone75 . 2021-02-23
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Had a fantastic top quality Indian takeaway Saturday night which was absolutely fantastic! Wanted to say thank you to the excellent staff for recommending the lamb rogan josh & chicken tikka Marsala they were both gorgeous! We will definitely be re ordering again also looking forward to the new Thursday night Burger menu it’s also great to support the local farms and suppliers in Yorkshire.. keep up the good work.
SimonT1819 . 2021-02-21
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I took my mum for a bite to eat and was recommended the homemade chicken and lentil soup made by Dave the restaurant manager(along with either the meat board or the fish board) . Not only was he the host with the most, the soup was out of this world. Delicious. What an absolutely friendly and welcoming environment. Loved it and will be recomendng this lovely farm shop and restaurant/cafe to friends and family. What a gem of a find!
Q2594PYdebbiel . 2020-12-23
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Excellent food and service. David’s fish special was amazing. Good service in a relaxing atmosphere.
JanLawson_66 . 2020-12-17
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Very friendly and helpful staff lovely shop and cafe with a wonderful family atmosphere. We had the boozy meat sharing plater absolutely delicious will definitely be returning
JacksonAli . 2020-12-05
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Food was really good and table service was really good and fast. Dave was really positive and helpful. Would recomend.
429cemb . 2020-12-05
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The food and service were both excellent! Dave is a 5* guy - we’ve visited before, and each time he has greeted us warmly, given us great recommendations, and gone over and above to help us out.Two of us ate the Trio of Cumberland Sausages (with extra gravy, thanks again Dave!) and one of us tried the Pulled Pork Sandwich, all of them which were great. I loved the mulled wine which Dave recommended too!Will definitely be coming back :)
eddie_boy03 . 2020-12-05
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Having moved here nearly a year ago, Mackenzies soon became our place to go for lunch or coffee & cake. Great selection of cakes, sandwiches & hot food have always been excellent. Great place for Sunday lunch too!During the summer months you can sit outside on the terrace with your dog. The farm shop sells high quality products including a table full of Baltzersen's bread and pastries from Harrogate. The cafe’s Manager is always very welcoming, him and his staff offer great customer service. Highly recommended a visit.
wiggie100 . 2020-12-05
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Been meaning to visit for a while but never quite got round to it. Today we finally went for lunch and it was worth the wait! Food was absolutely delicious, the Baileys hot chocolate was just what was required on a cold December day and the staff couldn’t have been more attentive. We will definitely be going back.
Westone75 . 2020-12-05
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Superb cakes and coffee, served by the most attentive staff. Dave is the perfect host but all the team work hard to make sure you have a nice meal
peterwQ9652HD . 2020-12-04
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My wife and myself have just been to McKenzies smoke House near Harrogate.I can’t give it enough stars, fantastic service, and the food was amazing.We have booked again to take the kids for the Sunday Roast.I would would like to thank the two Dave’s for looking after us so well.
markhO8491RT . 2020-12-04
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This is a business local to me and during the first lockdown I was popping into the shop for provisions, buying takeaway coffees and looking forward to trying the café. I don't eat meat but do eat fish, when I booked I checked the menu - plenty of choice for me. Unfortunately, on a Sunday they have a very pared down menu. They do offer a nut roast with the Sunday Lunch, but the only sandwiches were all meat.I asked the young waitress if there were any other sandwiches available, she was clearly not used to such questions, so I opted for a cheeseboard - not ideal but little else other than cake. What was offered was four really small pieces of cheese, when I raised this with the "manager" I was given some additional cheese. When I asked the manager why there weren't any non-meat sandwiches he said "we tried vegan options but they didn't sell" I replied what about a cheese sandwich, he repeated his statement about vegan food. At this point I would left with the caution that it wasn't much good for non-meat eaters on a Sunday. Then I saw that the adjacent table were served with a smoked salmon sandwich - this is a Smokehouse after all. When I queried this with the manager he informed me "we had run out of roast dinners, so that was an alternative option". So why wasn't I offered this when I specifically asked if there were any other sandwiches available? That is a point that has yet to be answered by the café, despite me emailing them three times, I have only been fobbed off with "we will discuss this with the member of staff when they return after furlough". We visited the Sunday before lockdown. My first email was sent the next day.If you are looking for a decent Sunday lunch option for a non-meat eater visit the Queens' Head, Kettlesing instead - fantastic customer service.
TJH51 . 2020-11-17
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My husband and I went for lunch yesterday on a recommendation from friends. We went early so that we could look round the shop first. This was most impressive. A fantastic choice of food and other goods were on display. In the restaurant the food on offer hearty and delicious on a cold and windy day . The service was friendly and helpful. We will certainly go again. Our next visit will be Sunday lunch which looks excellent. It would appear that booking is advisable at the moment.
180lynnec . 2020-10-31
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We were apprehensive as my sister-in-law had had an amazing pie meal from Mackenzies a year before under previous owners, but we decided to give the Friday pie deal a try (£12 for pie and pint).But we were NOT disappointed, the welcome was warm even though we were sat outside with the dog (fab nordic throws to keep the chill off), and the dog got treats too. The meal was tasty and the pie packed with steak. Will definately make a point of going again.
joannet569 . 2020-10-30
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I have started using this regularly for shopping and going to the restaurant. The produce in the shop is first class. The restaurant serves a lovely breakfast and is also lovely for an afternoon coffee and cake. You can sit outside if you prefer and there is shelter if it is raining.
Karen R . 2020-10-30
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First visit since the new owners and it looks lovely. Our food was amazing, even the kids ate all their pizzas! A little more choice on the menu would be better but what we had was lovely. Definitely will call again
112emmat . 2020-10-29
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We went for a birthday lunch - excellent food and deli shop, really friendly service and huge portions! Exactly what was needed after a wintery walk.
HelenaC2397 . 2020-10-29
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The food was lovely (proper chips!), the service was a little slow, but we didn't mind as the restaurant was busy and the staff are so friendly and clearly making every effort to keep everyone safe and comfortable. Despite not booking, the staff went to great lengths to find us a table. I hadn't realised until we came to pay the bill that kids ate free during 1/2 term - which was a fantastic surprise.
ST_harrogate . 2020-10-28
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Called in today on way home to Harrogate from a weekend away. Hadn't booked but they managed to fit us in. We're first time visitors, having heard good reports from family previously.Truly amazing!! Staff were fantastic - friendly and knowledgeable. Service was excellent.Lunch of Steak pie & my wife had fish pie. Superb. Both just right. Picture of steak pie below.Decided to have some cake afterwards. My favourite 2 "cakes" are coffee cake and caramel shortbread/millionaires shortbread. We ordered both to share. I'm often disappointed as they always look great in cafés but don't measure up. These were amazing. Both out of this world. Couldn't have been happier!!To top it off, picked up a couple of Christmas pressies in the shop.Will definitely be returning, 2 very very happy customers.
trevorw353 . 2020-10-26
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Really enjoyable meal with friendly staff who were happy to accommodate and entertain my young son.I’m a vegan, my husband eats everything and my toddler changes his mind on a regular basis(!) - a relief to find somewhere that caters for all our dietary requirements without going off menu!Thank you, will be back soon.
SCTinYRKSHR . 2020-10-25
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Having had a busy morning I felt myself and hubby had earned a cooked breakfast so headed for Mackenzies Yorkshire Smokehouse hoping for a table. We were seated right away and in no time had ordered and were tucking in to the fluffiest pancakes, maple syrup and bacon washed down with a much welcomed cup of tea. Staff were really friendly and attentive and coupled with the diverse selection of food and goodies in the shop I certainly will be coming back. Sandra
richard4994 . 2020-10-25
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Excellent host who was really attentive to our needs and great with kids. Lovely food. Will definitely be back again.
L3003FTandrewt . 2020-10-25
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Called in with my wife just to get out and about a bit - but don't let the need to do that take the shine off a very welcome break. High quality meat, fish and fruit - yes fruit you can actually eat and not deep frosted and unripe. And meat looking just like it should - lean, good colour and not bloated with water etc - great stuff.The shop restaurant; no its not Michelin - but its good Yorkshire food and well presented - I will have to go back and try the fish platter - now that is something to see!Such an important aspect of a restaurant are the staff. Let me tell you, if you are an employer wanting your faith restored in young people - get down there - and you will set them on. Great kids, without exception, fantastic business assets. So, 10 out of 10 to whoever recruited them!The first review I saw on Trip Advisor is coming up 4 years old - it needs waking down now, this place is refreshed, it gives a great service and deserves something better in return.Well done management and team.
Thrunthru . 2020-10-24
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I only left a good review for this place a couple of months ago, but how things have changed. Last month we visited for breakfast, the eggs were solid and inedible and the mushrooms were cold. They have lovely bread in the shop but the breakfast is served on the cheapest sliced bread. We sent it back and it came back OK, not great. We decided to go for lunch today, the place was quiet. There was plenty of staff, not sure who was in charge. We were taken to a table and given menus and then totally ignored by all staff, despite my attempts to get someone's attention, which all failed. After being sat for 22 minutes, we walked out. Very disappointing and won't be going again. Just to add the shop is well stocked and there is a lovely florist and accessory shop.
Terriertyke . 2020-10-24
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Having driven past many times we decided to pop in for lunch. There was plenty of parking and and a lovely display of pumpkins outside. There are several sections to the shop, as well as the cafe. We went for a seafood platter which was brilliant - we especially enjoyed the salmon pate and mackerel pate. The Covid measures were good, we felt safe, and the staff were really friendly too. We bought some mackerel pate to take home too!
MichelleR972 . 2020-10-18
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Great breakfast with a lovely atmosphere, the staff were all very friendly and the shop had brilliant range of local produce and a large selection of gifts ready for Christmas. All compliant with the covid rules too. Overall a great visit, will be coming back!
oliviadN9676QM . 2020-10-15
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Visited Mackenzies today for lunch. The service was excellent, very reasonable prices for hot delicious food. I had a fish pie and I have to say it is the BEST fish pie I have ever had. (Always my choice if available when dining out). My husband had the Steak and Guiness pie which was filled with large pieces of meat with proper chips. I cannot recommend the restaurant highly enough.
186411Carol . 2020-10-14
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Have visited twice now and definitely will be back in the future. Staff are always so welcoming and friendly, quick and efficient service. Nice clean restaurant, well presented and maintained. Food is always so tasty and love that we can wander round the shop afterwards to take some treats home.One little suggestion going forward, we were unable to see any drinks menus, when I asked the server what fizzy drinks you had she didn't seem certain and just offered coke or lemonade. Not a big issue at all but something of note from the trip.Overall an excellent place to eat, the platters are a real eye catching treat and we are very keen to visit for a Sunday lunch soon!
sophiealfie . 2020-10-12
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Really friendly service and great food- fab for Sunday lunch! Dave Suttill is amazing with customer care!
Sassyharvs29 . 2020-10-04
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Visited a couple of weeks ago after a pleasant walk around Fewston reservoir. A nice day and sat out on the decking. My wife had a king prawn sandwich and I had the seafood sandwich. The salmon in the sandwich was fabulous. The “54” lager made by Black Sheep washed everything down superbly. Definitely be back
Robert V . 2020-09-30
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We had heard that this business is now under new ownership so we gave it another try. What a mistake, chaotic slow service. Food taken to wrong tables, wrong bills given etc. There were lots of young ones serving but no one in control. At one point no one could operate the till. Food very slow to arrive and when it did we had to send it back to the kitchen. My kippers was cold and didn't look as if it had been cooked and my friends rösti was literally burnt to a crisp. We paid for our coffees and left. Should just add that the shop was very well stocked and interesting
Jasmin . 2020-09-28
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We arrived with dogs after checking the outside eating area was still open, one of the party needing to go through the shop to inforn the cafe we were waiting. After waiting for ages my partner went in & ordered coffees as no one came out. He brought back menus, when the coffees came we asked to order food, he couldn't take the order as he needed an iPad, someone else came after 10 minutes with a pad & pen - we'd drank our coffees by this time. 2 more coffees, 2 glasses of water, rosti & bacon, eggs royale please. 2 coffees came.......we waited but the food didn't follow so we drank the coffees. The food eventually arrived, the rosti was thin & dry, hard to eat with just the bacon - not something I'd order again. Eggs royale was good. The water never came. The lads serving were pleasant enough but just seemed to have no idea of how to serve drinks & food together!
Carron K . 2020-09-26
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We were recently fortunate enough to find ourselves in Mackenzie's for lunch, having walked from our Holiday Cottage; oh how lucky we were!The friendly welcome was extended to us by each of the Smokehouse team, as, in particular, David who was friendly, courteous & nothing was too much trouble. We were invited to dine on the large sun drenched terrace. The menu catered for all of our group's culinary desires; vegan & carnivores alike! The food completely surpassed any expectations; delicate & sumptuous smoked platters of beautiful fish were an absolute hit! Fantastic,rich coffee & the 'Rocky Road' rounded of a spectacular meal.We loved it so much, we ordered our lunch for take out, the following day & again , David & the team were wonderfully attentive to detail.Thank-you Smokehouse team - not only are your smoky delights irresistible,you are all doing an amazing job of restoring calm & spreading the smiles, in uncertain times. Keep up the great work!Note; Visit the reclaimed Cashmere area too!
821hannahb . 2020-09-24
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Mackenzie's Smokehouse is ideally situated to refuel hungry walkers coming from the beautiful Thruscross Reservoir. The sourdough pizza was delicious and the steak and Guinness pie was outstanding!Excellent, friendly service and a wonderful farm shop full of local produce.I highly recommend a visit to AONB Nidderdale capped by a visit to Mackenzie's Smokehouse for the perfect Yorkshire day out!
Garry P . 2020-09-23
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148 Opinions
Absolutely amazing scones. Such a lovely little cafe and very dog friendly. Would recommend going before 12 as it can get busy
1340 Opinions
Where do I start.. venue is beautiful and looks amazing! Forhat was our waiter and he was always checking our food and drinks were ok and could not do more for us! The espresso martinis were the best we have both ever had and food exceeded expectations! Overall an amazing experience and we will definitely be revisiting!
5 Opinions
Wraps are absolutely superb. Had one this evening, defo use again. Really filling, do not hesitate to order. Recommended to all.
103 Opinions
Stayed here on our way home to the West Country we stay almost every year. And this year was just as good as previous years. This year we stayed in house opposite the room I believe was called Braxton? It had a shower over the bath and a nice sized bathroom. The bed was huge and very comfortable, there ware extra pillows/blankets etc in a wardrobe if needed. There was kettle and cafetière with coffee bags. The breakfast the next morning was all cooked to order and great poached eggs. I would highly recommend this hotel and will be staying there again next year. :-)))))