Lola Jeans in Newcastle upon Tyne

Food delicious service very good

Nice restaurant with friendly staff and some good vegan options.

Drink to expensive but nice place to move on from

I attended Lola Jeans yesterday for my friends birthday, the table had been booked for weeks before the day at 6:45 (this had been confirmed 2 times by telephone). At 6:40 when we were around the corner from the restaurant we received a phone call from an irate member of staff telling us that our table would be given away as we were ‘late’. We arrived about 2 minutes later, before 6:45, and received appalling customer service, and the restaurant told us that we needed to be out by 8pm (taking into consideration we were an extremely large party). Our food didn’t come out until after 8pm and overall the experience was stressful and unpleasant. I will not be returning due to this shocking customer service. Please be aware that I work in hospitality and am aware of the stresses of the industry however I would NEVER treat any customer the way they did to us.

Lovely little place food was really nice friendly staff would definitely recommend.

Absolutely terrible experience. We were told our booking was going to be canceled two minutes before we arrived, which was completely unacceptable. The man on the phone blatantly lied and claimed our booking was for 5:45, even though I had twice confirmed over the phone that it was for 6:45. When we arrived, the staff were rude and dismissive. They eventually let us in, but their attitude was incredibly unpleasant—acting like they were doing us some huge favor instead of just honoring the booking we had correctly made. The whole experience was uncomfortable, and their behavior was honestly just bitchy. Definitely wouldn’t recommend unless you enjoy being treated poorly.

Staff were very welcoming upon arrival, friendly and helpful throughout our evening. There was an incident with our meal which caused us to wait a little longer but the waitress serving us, was very accommodating. Would highly recommend. Food was incredible! Thank you for such a lovely evening.

Wow! Went to Lola’s tonight with friends. We had the Chef’s tasting menu. Amazing dishes, highlights were the Cabbage, Blue swimmer crab, but the Chicken liver parfait blew my socks off! Beautiful and light, depth of flavour and with the rhubarb and citrus to balance was absolutely divine! Well done Chef!

Having already experienced fantastic scran at both this branch and the Tynemouth one me and my girlfriend were excited to go back for more. I went for the 'Duke' burger which was delicious. Really well cooked patties and fantastic flavours. We also enjoyed some halloumi fries and chicken tenders. The drinks range is great and the staff are lovely. It's a beautifully decked out place and definitely a go-to place for us now.

Amazing grub! Fully worthy of award winning burgers. I had the 'California' and it delicious. Really tasty patties and a lovely soft bun. The red onion jam was sweet and paired beautifully with the salt beef. I'd have liked a little more of the salt beef meat though. The sweet potato fries were great and my girlfriend enjoyed her chicken tenders. Pretty good portion sizes. The place has a nice atmosphere, a fantastic bar selection and the staff were top notch. Definitely somewhere I'll go again soon! Next visit: More excellent food! Having already experienced fantastic scran at both this branch and the Tynemouth one me and my girlfriend were excited to go back for more. I went for the 'Duke' burger which was delicious. Really well cooked patties and fantastic flavours. We also enjoyed some halloumi fries and chicken tenders. The drinks range is great and the staff are lovely. It's a beautifully decked out place and definitely a go-to place for us now.

the cocktails i had were amazing, the staff are lovely! really nice venue, great vibes will not hesitate to return here.

Food was absolutely beautiful best Halloumi fries ever! Service was fantastic. Great atmosphere. Didn't like the £19 service charge on our bill but we just asked for that to be removed. We always tip anyway.

The food took a while to arrive and was cold the staff where great got a drink for the dog colouring crayons for the kid would go back great for family's

Lola jeans is bang average. The atmosphere is nice and very curated but the food wasn’t too special. If you want a nice night out with the girls with girly vibes, it’s good. But as a burger place, it falls short compared to other places. If you want a great burger, I think you could fine somewhere better so we probably wouldn’t go back. Other items on the menu however could be different. Staff were lovely overall and service was very attentive.

Burgers amazing 🤩😘🍆 chips were definitely not triple cooked🍟 service was very slow a stray fry was in my chips and it was better.

I went during Restaurant Week so 2 courses was only £20. The chicken tenders were good and a decent portion. The Clancy Wiggum burger was delicious and the chips were good as well. The servers were friendly and attentive.

Burger was great, the "triple cooked chips" were unfortunately quite poor - if you are going to make a thing of "triple cooked" then they have to be excellent. There was also a too long wait for food, > 45 minutes.

Went for an afternoon meal rather than going to the quayside on a chilly Sunday afternoon. Had their burgers, came out fast, tasty with pleasant staff.

Fantastic food, service and atmosphere. Great team of staff.

Excellent service and lovely cocktails!

Cocktails made by the red haired bartender, who absolutely loves what she does, were the best I've ever tasted. Seriously one of the best spots in Newcastle

Heavily stained chairs, order was missing grilled chicken by the time it came I was finished my meal. Staff too focused on the not busy bar area, had to get up and walk to the bar to ask for the bill.

Went for a team night out, stylish place, busy but not crazy, great food, very nice service, well impressed

We went last night for dinner & cocktails. Great service & food, portions are big and the cocktails were fabulous

Came as a party of 9 excellent service and food was high quality. Would definitely recommend and would definitely visit again .

Had a meal with my son before a gig it was gorgeous, nearly always room for a sweet but not on that night.

Rachel’s service was exceptional—warm, attentive, and knowledgeable. Her recommendation of the Korean burger was perfect. It was a flavor-packed masterpiece, with a tangy Korean-inspired sauce, perfectly cooked patty, and fresh toppings. Every bite was outstanding. Rachel’s enthusiasm and expertise made the experience unforgettable. Trust her suggestions—you won’t regret it!

Shocking service. We booked in for 5:45 to have dinner for 4 of us. 20 minutes went by and we still hadn’t even been spoken to let alone asked for drinks. Decided to go to elsewhere and got served within 4 minutes,

ooked a table here for 5:45 with friends. Weren’t even taken to the table just pointed where to sit. Around 5 minutes later a table sat down behind us. 20 minutes on we still weren’t even greeted by any staff, tables around us still had empty plates and had to go up to ask to pay multiple times. One staff member looked straight over at our table clearly seeing we were ready to order, he then proceeded to serve the table behind us that came in after. Shocking service which is a shame as we have been so many times and were looking forward to the food. So we left and spent our money elsewhere

Visited on a Saturday night before attending the city hall. Food and cocktails were delicious and fantastic service from the staff. Great choice of background music but I did find it a little too loud. But would definitely visit again.

High quality food. Had the California Burger. Really good, perfect size without being too much of a handful. Chips are triple cooked and taste great. A nice selection of beers as well behind the bar.

great atmosphere, great service, especially pawel

Everything was lovely. Great birthday meal. The extra birthday touches were amazing, highly recommend.

Tuvimos un encantador almuerzo de cumpleaños con la familia. Una mezcla de adultos y niños. La comida era preciosa teníamos el plato de carne, plato de pollo, comidas para niños y un par de hamburguesas, El personal fue encantador mención especial a Rachel y Pawel por cuidar de nosotros y el pequeño plato de cumpleaños al final fue un gesto encantador! Volveremos.

Estuve en la lista por un tiempo y eventualmente metí esa caja - apareció antes del concierto de Paul Weller en el Ayuntamiento y ambos fuimos por diferentes hamburguesas galardonadas y el mejor lado de queso mac n - las hamburguesas no decepcionaron, pero el lado fue una agradable sorpresa. Disfrutamos de nuestra visita, la comida era genial y sin duda es uno que volveremos.

Muy buena onda y excelente comida. Ligero malentendido con los cócteles cuando llegamos, pero todo fue arreglado inmediatamente por el personal amable y la comida era excelente. Sin duda recomendaría una visita:

The best burgers I have ever had hands down. My first ever experience was in Tynemouth after a trip to the beach. Stumbled across this place when we couldn't find anywhere we liked the look of. Went for a burger of the year, the California burger I think it was called, genuinely the most flavoursome, well crafted & presented burgers I have had. Service is really good, they're patient and give us plenty of time to decide. The food, just wow. I tipped the chef & the waiter because it was the best restaurant experience I've had to date. I took my parents to the Newcastle Lola Jeans and it did not disappoint. Next time I've a friend in Newcastle, this is where I'm going.

Everything was to our liking, staff super friendly food super tasty, honestly extremely tasty 10/10 would go again, not exaggerating!

Reservamos una mesa para 13 para un cumpleaños conjunto y lo recomendaría absolutamente. El personal era increíble y no podría haber hecho más por nosotros y son un crédito a este lugar! La comida era deliciosa y acomodaron incluso a los comedores exigentes. Sin duda volveremos

3 / 10 / 24 doble fiesta de cumpleaños con 13 invitados. Lugar acogedor pero espacioso. El personal era el epítome de la hospitalidad. La comida estaba excelentemente cocinada y presentada. Me lo pasé de maravilla. Realmente no podría recomendarlo lo suficientemente alto. Muy razonable precio. Bien dentro de mi presupuesto.

After a recommendation we went for my son’s birthday tea, and the food, atmosphere and staff were nothing short of fantastic. They even let us take our own cake and sang happy birthday with us!

Disappointed in the food very bland, greasy, chicken tenders very dry 😕 not worth the prices! Cocktails were lovely tho and nice atmosphere

I came here for my 21st and it was also our first time coming to lola jeans. nothing more to say then wow. the thing that stood out above all was the customer service. the staff here really do go above and beyond to make sure you’re okay and having a good time, the gentleman that was serving us kindly gave me a cocktail on the house for my birthday which he didn’t have to do at all, and it’s acts of kindness like this that really make a place stand out above all. the guys were massively attentive and always making sure we had what we needed and checking on us for drinks. the food was phenomenal, priced very well and portioned well. Will definitely be back again as this place really stood out, as well as having gorg interior!

Amazing burgers 🍔 good service and perfect location!

Stylish and comfy restaurant, perfect spot for a dinner date.

We just arrived off a flight from the US. The food was on point, FRESH and FLAVORFUL. We experienced the work of wonderful wait staff. If we weren't leaving in the morning, we would be back for tomorrow nights dinner! You won't be disappointed

Dining room is lovely, service was decent if not stellar. Everyone in our party seemed to really enjoy their food but I think I just managed to select the two items I was unlikely to enjoy. To start I had the Cheese Steak spring rolls which sounded amazing. However these arrived doused in Barbecue Sauce which has no place within 100 miles of a Philly Cheese Steak. The sauce dominated the dish, and the bland queso was unable to make it's presence felt with the cloying BBQ. For my main I had the Buffalo Soldier which sounded great on paper but failed due to the overbearing blue cheese mayo, I literally couldn't tase the buffalo sauce, the chicken or anything else due to quantity of blue cheese. The triple cooked chips were, I thought a little soggy and under seasoned, perhaps due to the current fashion for serving fries in a receptacle meaning they steam on the way to the table rather than retaining their crisp exterior. Sorry this isnt a better review as I was really looking forward to eating here, but was really disappointed.

2 course lunch today with my wife. All excellent, will return.

Visited today, food really good but shocking service. Had to ask numerous times for drinks, waited ages to be asked if we wanted to order anything else, we had already ordered our full meal from starters to desserts. £17 service charge added to the bill, which was not earned. No air con or any form of air within the restaurant, had to ask for menus to cool us down, very uncomfortable when sitting eating. Wouldn't rush back.

Fully worthy of award winning burgers. I had the 'California' and it delicious. Really tasty patties and a lovely soft bun. red onion jam was sweet and paired beautifully with the salt beef. I'd have liked a little more of the salt beef meat though. The sweet potato fries were great and my girlfriend enjoyed her chicken tenders. Pretty good portion sizes. The place has a nice atmosphere, a fantastic bar selection and the staff were top notch. Definitely somewhere I'll go again soon!

I was here on a wednesday for lunch. Had the chicken platter, spicy version. Everything was prepared perfectly. Staff came asking if everything was alright. Finished with an ultimate hot chocolate. Delicious. Will go here next time.

Let down by Revolution so ended up here for food. The selection of food is amazing. We got 2 platters and mac and cheese to share between 3. We were absolutely stuffed afterwards. Staff were lovely and attentive

We held our daughter's birth party in the room downstairs. The staff service and food were all excellent, she was made to feel really special which made it a great night.

Thank you so much Leo for the cocktail making workshop and looking after us all so well at Devon’s hen party yesterday afternoon. The food was scrummy, and private party space was perfect. Would highly recommend for anyone looking for small event space! Thank you again Leo!!!

Absolutely outstanding burger .I had lola classic burger .Great service excellent ingredients and tasty. The best I've had in a long time .if you are in newcastle book !!!

Visited with my daughter for lunch on her graduation day. Hayley served us and was lovely, made us feel very welcome and was extremely polite and pleasant. The food was fantastic and reasonably priced. Overall a very good experience on a special day for us. We will be back Special call out for Hayley!!

Pros - Food was decent lovely tatter tots // good vibes // pretty toilets Cons - So I was shocked with the service there - the staff look miserable and their customer service skills aren't the best as they are quite blunt and don't smile - you can tell they hate their job, I overheard one of the girls who had a black ear piece in her ear and she is blonde shout at a delivery man on Wednesday saying "I've told you already idiot!" This is unacceptable as there are customers about. Have patience with your staff and people in general. Don't think I'll go there again regardless of the good food. After that incident - female staff made me feel anxious due to that altercation.

We had a lovely birthday lunch wit my mother in law and family there was 5 of us we didn’t book a table and that wasn’t a problem. We were served by a lovely member of staff called Hayley she looked after us so well and nothing was a problem she really made our day. Now on to the food… I could have chosen everything on the menu if only I could fit it all in in the end I had a burger I can’t remember what it was called (it was the baby got back burger) but let me tell you it was absolutely awesome I also upgraded to the loaded potato tots it was probably the best decision I have made all year they were lush I can’t recommend this place enough we will definitely be back lots of times so I can try all the things on the amazing menu this place ROCKS 🤘🏻

I had a gluten free burger and my friend had a taco dish both were really nice and tasty. The service was good and out waitress had a good knowledge of gluten-free dishes. The atmosphere was nice, we had a table in the corner at the back which was nice and private. We had a nice time and would recommend it.

Great food and lovely service. Forgot to take pics. Highly recommended.

1st visit and great selection of burgers. I went for the baby's got back and one of the best burgers I've ever had.

Spent my birthday meal here and oh wow!! the cocktails were amazing! the burgers were so so good! i had a tickle the pickle burger and loved it! the triple cooked chips that came with it were fab and tasted homemade for sure, my friend only had a side of the ultimate mac and cheese as she had already eaten but my goodness it was huge! the staff were lovely, friendly and welcoming and the surrondings just gorgeous, will definitely be back and soon!

First time visiting, nice place, very good food, perfect portion size, pleasant staff, excellent cocktail menu.

This is a nice place with lovely staff and great food. I’ll definitely go again. Only downsides this time were the length of time it took. For food to arrive and my burger was pretty cold. Don’t be put off by that though we all loved our food.

We visit often and always have a pleasant experience. Our order is always the steak platter and it is always fantastic. Today we noticed it had gone up in price but weren't fussed as it is always beautiful. Today it was inedible. The steak was so fatty and chewy both me and my mam left the full steak. The price has gone up yet the quality has gone down, really disappointed. We brought this to the waitresses attention who spoke to the manager who then took our drinks off the bill which wasn't what we expected at all and still paid for or poor meals. Won't be back in a hurry unfortunately.

We visited Lola jeans on a busy Saturday when Newcastle were at home. It was busy and we booked in advance, which is advisable. Service was brilliant. Cocktails were beautiful and didn’t take hours to make like some places. The food….was unreal. Between 4 of us we had the fish tacos, Korean chicken tacos, halloumi fries, chicken tenders, steak spring rolls, sweet potato fries and chunky chips I would order every dish again. I will 1000% return.

Have been a few times to Lola Jeans - both in Newcastle and in Tynemouth. The restaurant is centrally located in Newcastle- so easy for a pre food meet in a local bar - Harry’s is our go-to. You have to try their burgers - delicious. They have a few award-winners - my favourite being the one with the pickled onion monster munch included! They also have some great meat platters for the non-burger eaters. Staff have always been really friendly.

vibey place. mouthwatering food. definitely going back!

Steak was a bit chewy and tough but the burgers were unbelievable!

The atmosphere was really good. Staff were very attentive and friendly. The food is very nice and I didn't have to wait long for it and it tasted amazing too

Had an incredible experience at Lola Jeans, Newcastle. The service was outstanding, especially when it came to accommodating our tricky diet requirements—one vegetarian and the other allergic to almost everything. They went out of their way to separate our plates, making us feel comfortable and cared for. The cocktail menu, particularly the Tequila Old Fashioned, was a delightful surprise, especially for someone who doesn't usually enjoy tequila. The Fried Broccoli was a standout dish, and the Tickle My Pickle burger was nothing short of amazing. The only slight letdown was the fried chicken, which was a bit soggy, but this was a minor issue in an otherwise perfect dining experience. Highly recommend for both the food and the considerate service!

Great cocktail bar and really quirky menu! Decor was really cool too. Highly recommend!

Staff were great with my allergies and my friends food milk intolerance Pleasant and friendly and very helpful Food was amazing 🤩

In fairness to Lola Jean's, it wasn't the place for a family to dine. Its more of a pre drinks kind of place. The food was average and over priced for what it was. The steak platter should have been called the sauce platter. The calamari really was flavourless. The service was very good.

Calamari starter .... Chicken platter , Burger very nice Staff very pleasant and good service .

I ordered the Clancy Wiggum burger from the menu and it did not disappoint. I've been twice now and will be going again. The cocktails are decent and so are the pints.

Good food, good service, nice atmosphere

Probably the best burger I've ever eaten? Cocktails were great too. Maybe food was a bit expensive but worth it honestly

Really good here. Service was excellent. Food very good. Wine even better. 6 for lunch thoroughly enjoyed it.

Went there with high expectations having read all the 5 star reviews, and having looked at the menu. Burgers were nothing special and you need 6 - as a starter!! Chips were soggy and salad - well, what salad?? Not a place to go for food

Had a great time here, good was amazing, the staff were friendly and knowledgeable. The decor is fun and cheerful. Feel free to stop by for a quick bite or a long lunch, great place to take a date.

ordered on uber eats… order got rejected 10 minutes before they stop serving food. chefs obviously wanted an early night so declined it. must of had their kitchen cleaned down and waiting to leave… have a word or atleast just turn your uber tablet off it’s literally one button to pause orders saves people being on hold to uber for 30 minutes trying to get a refund. then again they probably keep it turned on cause their not aloud to turn it off from management. just have the bottle to turn it off

Food was soooo good, can't recommend the steak spring rolls enough!!! The server we had was lovely, and the decor inside suited the place well. Can't wait to go back!! Hopefully get to try the cocktails next time too (had the car this time)

I went to Lola Jeans Newcastle tonight and had the best service from Sandra and Haley on the bar :) Both so kind and helpful, and went out of their way to give me and my boyfriend amazing service and made us feel so welcomed. Also Lola Jeans does the best gluten free burgers and is honestly just my favourite restaurant to go in general. 10/10 all around, will always recommend. Special thanks to Sandra and Haley again :))

Won several awards for their burgers, great service and a friendly environment On top of all, dog friendly

Service was first class the waiter we had couldn't have been more pleasant and helpful

Loved it! Quick service and great food at great prices. A fun place to eat. Onl

Had a really good time, food very nice, would highly recommend you won't be disappointed

I had a really delicious burger. However, the fries or fried potatoes were a bit limp. Good friendly and fast service. Neat and trendy place, clean toilets, it looked great. It's a shame that it was terribly hot inside. And maybe it's an English tradition but the Christmas music was way too loud and therefore a normal conversation could not be had.

Excellent food, great atmosphere and friendly helpful staff, will certainly be back in 2024!

Second time we've had our work Christmas party downstairs at Lola Jeans, food is excellent and staff are helpful. Drinks are a bit pricey though

Super even en aangenaam sheer supper cocktails het was super

Nice place last time I did a Review 5 Stars, nice staff good service at the bar unfortunately this time 1 star for food would be no stars if I could, went for xmas works do, had room down stairs to ourselves which was nice, paid £35 per head I got 2 drinks an NO food, I was not alone two other colleague's the same.my advice go but do NOT book as a large group for a Buffy as they do NOT provided much food.

Really tasty burgers with some unusual flavours, great cocktails too and lovely staff.

Bad experience at Lola Jeans Newcastle- having previously enjoyed a meal at the Tynemouth branch. Booked a table on Friday 3rd Nov at 7:15pm. The place was very loud and quite rowdy, however I understand on a Friday night this is to be expected. Our food arrived, we only had mains, I was disappointed with my meal choice- steak on chips, however had I had the cheaper burger, I'm sure it would have been ok. Anyway, the food was not the main issue with the night. As soon as our food was taken away the waitress (albeit politely) told us that they needed the table back in 15 minutes. Given we had booked, and weren't walk in customers I thought this was disgraceful, if we had a starter, or fancied a desert (we weren't offered the menu), or another cocktail, there wouldn't have been time. We left promptly, I will not be returning- there are much more hospitable places in town to enjoy a meal.

Lovely bar with great food and cocktails and amazing service

Had a lovely lunch here for a family Birthday. Food was amazing and the service was really special too. Had the Fish and the Chicken Tacos, Burgers and Steak Frites. All the food was delicious. Also had a little one with us and the kids meal was well worth the money ! Special mention to Aiden , his service was spot on and he was lovely to talk too . He was treated unkindly by another table while we were there by rude and arrogant guests. He didn't deserve the way they went on. Will definitely be back

Beautiful little restaurant with fantastic staff and gorgeous food. Can't wait to return.

One of the best burgers I've ever had

Clancy Wiggum Burger was delicious with the buffalo fries. Great atmosphere and the team were really friendly and always checking we had everything we needed