Based on 2 opinions finded in 1 websites
Based on 2 opinions finded in 1 websites
Nº 397 in 415 in Tunbridge Wells
Nº 63 of 64 British in Tunbridge Wells
Opinions
Cold day, door propped open. Was told to take a seat so assumed table service. After sitting for a while, I asked if I should order at the bar. Specifically asked if it was butter or margarine on the jacket potato as I have allergies to margarine. Was told both and was shown the butter which I appreciated. Specifically asked for no salad as again because of allergies. Also ordered child’s sausage and chips. After 25 minutes the kids food arrived. Sausage was burnt (was told this is how you cook Cumberland sausage). Chips were completely dry and cold. Took this back to the serving hatch. Chef apologised. Jacket potato arrived with a lump of margarine on the plate and salad. At that point I left. I can honestly say this is the worst place I have ever been served at. It’s not cheap either. Jacket 8.00 plus £2 per extra topping.
flaming s . 2023-02-14
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This place was bizarre. Man walking around with hat and man bag counting cash making weird comments. Menus we’re sticky and didn’t make sense. The girl at the counter didn’t have a clue was away with the fairy’s. The food was basic, no garnish. The butter was disgusting they need to change it. Expensive for what it is. It was just weird looks nice but I wouldn’t go back customer service and food poor
Spannersbean . 2022-09-04
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1562 Opinions
Great friendly staff and lovely atmosphere Very attentive Would definitely be coming back again
402 Opinions
Was there as part of the cast playing at the theatre. My colleague took a drink back only to be told by the duty manager that he was barred. Then the duty manager sent 2 security personnel to our table to intimidate us, one of whom put his hands on my colleague then he lied and said he didn’t. Very poor behaviour from the duty manager just because a pint of lager got returned Avoid at all cost
54 Opinions
We went for a special birthday lunch with a guest who is very hard of hearing. A table in a quiet alcove had been booked to cater for his disability. When we arrived, on time, this table had been given to others, seriously detracting from the experience. Whilst the staff on duty were friendly and helpful, there were not enough of them; the service was slow. Apart from the main course fish, the portions were very small. This particularly applies to the thimbleful of mushy peas served to my wife. The expense of refurbishment of this restaurant was wasted. The venue is letting down the reputation of Tunbridge Wells. We will not visit again.
71 Opinions
Great old fashioned service with friendly staff. Dog friendly Well kept beer (only one hand pull on) Menu simple but tasty. Dropped in having driven past many times and they were well paced with service and friendly. Will be back.