Leila Lily's in Newcastle upon Tyne - Phone Number, Reservations, Reviews

Friendly waitress but that was the only positive. Been here many a time and it seems food quality going downhill. It used to be so good and different. Feels like a steady decline and no thought put into plates of food we were given (lunchtime 3 small plates each). My crispy prawns were wet inside the coating so not sure they were cooked through-served with a salad leaf or two at side of plate. Salt and pepper squid very chewy and small-served with a salad leaf or two on the side! The potato bravas was a bowl of what tasted like boiled potatoes covered in some sauce-no heat no crispness to the potatoes. I left most of them. I remember having the best halibut I’ve ever tasted here, along with lovely roasted artichokes. It’s dumbed down so much. It just feels now that the food is churned out with no care or passion Not sure we’ll go again.

A friend and I visited on Monday for afternoon tea and a glass of Prosecco each. While the food was good and it was nice to see some savouries, there were a few little niggles which detracted from an otherwise good experience. The tea came before the Prosecco. The latter should really be served first as an aperitif. The china was basically matte finish pottery. My cup was so stained I had to ask for another ( which wasn’t a lot better). And finally ( & I see someone else has already mentioned this) why serve a dessert in a narrow glass with a dessert spoon which is too wide to go in? On the plus side, the cocktails afterwards were lovely!

What a fantastic morning at Leila Lily's. Over 70 people attend such a beautiful city centre venue. I would recommend this place for any type of event, wherever it's business or pleasure, it's a gem in the heart of the city. I've been a couple of times on night outs, and the drinks selection is amazing, especially the fantastic cocktails. I will definitely be back. All the staff were wonderful, especially Alice, who helped organise the business event. 10 out of 10 from me. David T

Was staying in the hotel and as was raining decided to eat at the joined restaurant and we are so glad we did, food was fantastic. We started sharing 3starters had the scollops, calamari and mussels all perfectly cooked and seasoned, great way to start. We both ordered from the grill a pork t-bone and a rump steak again cooked spot on and the garnishes were lovely also. We finished with the lemon meringue cheesecake which was beautifully presented and tasted stunning and a cheese board which my partner really enjoyed. Staff were lovely and attentive without being over bearing, restaurant was very attractive and clean with nice ambience. Would definitely recommend and would visit again.

Great bar and lounge to have an early evening midweek drink.

Not been for over a year but went with friends as we have had such good experiences in the past. However, not sure what has happened but not usual standard. Food was over-seasoned - too much salt and garlic - and overcooked. My scallop starter was well-overcooked and chewy in a salty oily sauce. This was taken off the bill but I would have preferred to pay for a nice one. My husband asked for a medium cooked steak that was very well done. Mains of ravioli had so much garlic in it, we could still taste it the next day. 2 bottles of wine, plonked on the table with no option of trying or even asking us if we wanted the bottles opening. It is such a lovely venue, I hope they get back on track with their food.

Booked Leila Lily's for a Hen Party with 31 guests with the lovely Alice. From arrival we were provided a private drinks area, then on to the restaurant for a beautiful meal (served relatively quickly with the size of our party) and then on to the Eva Rose Garden for a Cocktail Making Masterclass. Being there from around 3.30pm until late, we were looked after at every point. Every staff member was so helpful and made our day/evening a great success. Would highly recommend. Thanks everyone who made my friends Hen night a memorable one 🎉❤ x

My sister was very unwell after possibly being spiked in another bar, Julie the manager who at the time was off shift looked after her thoroughly until we could get there to help her, she even brought us water and mints for her which is a small gesture but went a long way and we are very thankful for her helpfulness

last night I waited over 15 minutes to be served at the bar. staff served everyone else but me. asked if I was being served, said no and bar tender walked away and served someone else. tried to get their attention several times and was competing ignored. ended up leaving. won't be going back.

Expensive for what you get. Had afternoon tea nothing was fresh, hard scones and sandwiches. Wouldn’t recommend!!

I came to the place to smoke hookah. It's better not to order a hookah, it's very sad. But given that there are very few of them in the city, hopefully the potential will be there. The service is excellent, the food was not surprising. If you smoke hookah you will be taken to a not very beautiful place, after which you don't want to smoke or eat.

Ordered 2 gyros kebab meals, both arrived lukewarm, no flavour to any of it just bland white chicken ,even mint cucumber sauce was tastless, young girl who served us was pleasant but would not return or recommend this place

Really hope you bring back the original afternoon tea... was looking forward to my birthday treat based off of the old menu. Such a let down to all of us when we saw the new one, I didn't eat much of it and it just didn't feel like an afternoon tea :( Birthday treat down the sink!

Fantastic evening with great food, I never experienced such of a lovely dinner with my partner definitely going back. The place it's beautiful inside and the staff are lovely and attentive, we didn't have to wait along time for our food and it was amazing 10/10 definetly having my baby shower party next month over there.

Me and my sister had afternoon tea which was delicious. A good selection of sandwiches and cakes. They also offered a good range of cocktails. Service was good and the setting was lovely.

Yesterday me and my wife we had dinner at Leila's and it was a perfect romantic experience not just because of the ambient and the lovely attentive staff but the food, one of the best meals we never had it's really worth it and the prizes were fair cant wait to be back. Thanks to head chef Gabriel and his team for the wonderful experience.

Was there for my daughter's 21st birthday party 🎉🥳

Incredibly mediocre for the price, food was very average 🤷‍♂️ service was fine

I had the pleasure of hosting my Bridal Shower in the Eva Rose Garden and Alice was excellent from start to finish. Great communication to set the event up and even came to check in on us on the day! So refreshing getting good customer service during stressful event planning and for it to flow so effortless through the full experience. I really recommend booking any special occasion here, the team couldn’t have done enough for me and my family!

Only went in for drinks. Great selection of cocktails, normally have offers on

I visited here for the first time to enjoy an afternoon tea as a treat for my Mum to celebrate her retirement. On arrival, we received a lovely welcome and enjoyed a coffee before being seated for our afternoon tea. There is a bar area for enjoying a drink and restaurant area where we had our afternoon tea. All the staff we encountered during our visit were lovely - special mention to Brooke and Chelsea who took amazing care of us! And thank you for taking great photos of my mum and I during our visit. The afternoon tea itself was amazing. Beautifully presented and tasted great! It is soooo deceiving - we were both absolutely stuffed by the end of it all! Loved every part - so compliments to the chef for putting it altogether. The little ham hock cake was our favourite! It is also the first restaurant I have visited in a long time whereby there isn’t a service charge added to the bill! So hopefully staff still receive well deserved tips from visitors. Thank you for making our celebration an extra special one - we had a fabulous time and will highly recommend to others.

I visited here for the first time to enjoy an afternoon tea as a treat for my Mum to celebrate her retirement. On arrival, we received a lovely welcome and enjoyed a coffee before being seated for our afternoon tea. There is a bar area for enjoying a drink and restaurant area where we had our afternoon tea. All the staff we encountered during our visit were lovely - special mention to Brooke and Chelsea who took amazing care of us! And thank you for taking great photos of my mum and I during our visit. The afternoon tea itself was amazing. Beautifully presented and tasted great! It is soooo deceiving - we were both absolutely stuffed by the end of it all! Loved every part - so compliments to the chef for putting it altogether. The little ham hock cake was our favourite! It is also the first restaurant I have visited in a long time whereby there isn’t a service charge added to the bill! So hopefully staff still receive well deserved tips from visitors. Thank you for making our celebration an extra special one - we had a fabulous time and will highly recommend to others.

Great for a few cocktails,good music

On Wednesday 3rd of April I had an afternoon tea at Leila Lily's and what a fantastic time everyone had. From the moment we walked in until the end, we were made welcome, the afternoon tea was delicious, the staff went over and above and the atmosphere was amazing. I would recommend Leila Lily's again and again and thank them all so much for making my birthday one I will always remember

Really tasty food and well designed interior. Staff very pleasant and helpful. Whilst food was well presented the portions were a bit small for the price. Only other problem for us was the level of noise meaning very hard to have a conversation as there was a live piano and also background music and we would have preferred the live piano

Food and drinks were lovely but the service was shocking from the start. Spoke with Manager who has a shockingly bad attitude and couldn't give a damn. Had to ask to get served drinks on arrival, waited about 10 min and then when it came to paying the bill, 20 min to get out as all servers disappeared and only had one young lady covering table service who had constant issues with bills. Would I come back? Don't think so which is a shame.

Went out for a family meal different ages. Forgot one of the meals, selection poor and over priced

Seems like a restaurant on the way down. Very few customers when other places were full. Starters were nice however the mussels came with a slice of a low price sliced white bread, which at the price point and on expectations seemed a bit of a joke. Mains were good and tasty, pie, burger and lamb being a hit, puddings we complained about. The texture of the cheesecake and also another mousse was just off putting. Terrible smell of drains around the toilet downstairs, not the restaurants fault as toilets were clean, but was off putting Staff were great and dealt with our complaints with puddings removed from the bill A bit of a let down overall and didn't meet expectations.

I had booked out the Eva rose garden for my 21 birthday and had been in regular contact with Alice. She thoroughly explained the room to me made sure I was happy and content with it all and the whole staff on the night were so friendly and helpful and ensured we all enjoyed ourself! The room was perfect and will definitely be back again

We only had drinks but they were very over priced and there was an awful drain smell in the place.

Arrived at restaurant with friends for afternoon tea, waited 20 mins before being asked for drinks order, then waited again to arrive. Admittedly 2 large groups in so expected slight delays. Food , sandwiches mediocre, you can tell when sandwiches have been left a while because one side of bread hard! The ham hock fritter was good though. Scones dry, but cream and jam ok . Tea was awful, first pot cold, and the second pot obviously used same tea bags and was so weak the tea was see through. Will definitely not return. I think there are far better places to choose from.

Great bar - restaurant in town centre. Food is always tasty. Do a lovely Sunday dinner. Cocktails are nice too! (2for£15)Good atmosphere and friendly staff. Definitely worth a visit.

Alice sorted us out with a cocktail class and buffet for a large group of us that were on a hen do. The bartender Joe was great and the cocktails were so good! The venue is beautiful and the food was really good too, we’d definitely recommend!

I booked a cocktail making master class for my friends 20th birthday, and we were looked after by the amazing Ryan. I cannot sing his praises enough, from start to finish he made the night so special and based on his customer service alone we will most definitely be returning soon!! Also special mention to the lovely Joseph who was also absolutely amazing all night.

Food was excellent! Best duck pancakes we’ve ever had. Service was excellent waitress very friendly. Can’t wait to go back!

Duck sprig rolls starter was really good. Was presented really well! My 10oz Rump Steak was cooked to perfection! Service was fantastic all round. 50% off in January really made it that little bit better than it already was. Thanks guys

Great decor, service and food. Delighted to find choice of champagnes by the glass but the wine by the glass poor in comparison - only cheap choice of pinot Grigio, Chardonnay or Chilean Sauvignon Blanc. Wine by the bottle wide choice. Good cocktail menu.

Alice was amazing in helping me get a table sorted, amazing venue, thanks again. I will definitely be coming back for future events

Food was delicious, Josh was very helpful and attentive. Cocktails were fruity and packed a punch! Definitely recommend.

We went for afternoon tea for my Nannas birthday and I asked if they could put a candle in the deserts for a birthday surprise and they ended up brining out a separate desert with Happy Birthday on the plate and made it so special for her. The head chief even came out to wish her happy birthday and was so kind and we loved talking to him, all the other wait staff were amazing and lovely. The food we had was amazing and we had the best time, can’t thank all the staff enough

Wasn't pleased with the service. Dirty table, no water at table and when asked never got some. Very cold. Food was lovely but small. Vegetables was tiny potion of few broccoli to share between us?? Paid 100 something pounds for 2 mashed prawn starter (didn't make sense would have been better in a sandwich) 2 main meals (small rolled turkey breast in bacon, a tiny moonshape stuffin, 2 roast potatoes) small bowl of brocoli to share?? 2 icecream balls and 2 drinks. Wish the service was better as it is a good location. Would I come again? NO.

Great location in heart of Newcastle City centre. Food and service fantastic. Would have been 5 star but for the wine price... cheapest bottle £30..... in my opinion that is rip off territory.... Will we go back....not at that price for the wine.

Had a fab evening with work at Leila Lily's downstairs in the Eva Rose Garden for a Christmas Social. The staff accommodated all of our needs/requirements to ensure we enjoyed our evening. We opted for the festive canapes and they were all fantastic. Alice was absolutely brilliant and managed to fit us in rather last minute. She was super helpful providing me any information I needed and I even had the joy of meeting her as she came down to check everything was running smoothly. Would highly recommend using the venue and organising any event with Alice.

Loved it. All modern inside and lovely staff.

We had our work Christmas do at Leila Lilys and it was fab! We had private hire of the downstairs bar area and Eva Rose garden which is a beautiful space (and very reasonably priced), where we brought in a team to do Christmas cracker...

I was soo looking forward to the festive afternoon tea after reading great reviews about this place but I am sorry to say I was very disappointed with the food. The bread on the sandwiches were stale (as if they had been made hours ago),...

Went to Leila Lily's for a works Christmas lunch and was mightily impressed (as were all other 31 guests at our table) We dined in the main restaurant, and had the room to ourselves. The food was excellent, service spot on, and the attentiveness of...

We visited on Christmas Eve for the festive afternoon tea. We chose the option with a pot of tea each and also purchased extra mocktails. Our waitress was friendly and attentive throughout our visit, even stopping to chat about our Christmas plans. The food was...

Lovely place let down by the food. Fillet steak skewer served on pitta bread didn't work. Steak was nicely cooked and had a nice char but was stone cold and the bread quickly become soggy

We held our staff Christmas meal here and it was great! Staff were friendly and helpful and we were made to feel very welcome. The food was fab and the team had gone out their way to leave small sweet treat cones on the table...

We had our works Christmas party in the Eva Rose Garden room and it did not disappoint. We all had a great time, the drinks and food were great and the DJ too! Would highly recommend Alice who helped us organise everything, she was so...

Visited Leila Lilys for our works Christmas Party and they did not disappoint. Everything was arranged for us even down to a DJ and a great night was had by everyone. Excellent service all round. - Thank you!!

Attended a works Christmas afternoon in Leila Lily's. Cocktail making followed by a buffet. Would definitely recommend the cocktail making as it was something different from the normal Christmas nights out and a lot of fun. Food was great too and having the room for...

I’ve just had my work Christmas party at Leila Lily’s, we had the downstairs room to ourselves. And I couldn’t fault the night at all, Alice helped me organise the night and was amazing throughout it all! She was so prompt at getting back to...

Fantastic service from planning the event for 25 guests with Alice through to the night itself. Alice is very tentative prior to the event and on the evening along with Julie who was our host. Lovely venue and the staff all worked very hard to...

We have just had our early works Christmas night here. We hired the rose garden room down stairs with food and drinks tokens as part of our package. Alice dealt with our planning from start to finish and was extremely helpful to fulfil all of...

Lovely staff, very attentive. Another venue doing the plastic flower decor thing chinsey but getting bit homogenous. The afternoon tea with work colleagues was microscopic, 25 quid for a cucumber sandwich a bit of baked beige something and a volo-something. The cake tray was embarrassingly empty. It's a grumble because the ultra processed tasteless food was rotten. Empty at lunch on a Friday afternoon... sort your menu out. Genuinely disappointed

Wonderful Afternoon Tea for 13 friends. Gorgeous food, beautifully presented. Clearly the vegetarian and vegan options weren’t afterthoughts and the majority of us chose them as they sounded (and proved to be) delicious. The decor was also beautiful. We all agreed that we would return...

Midi Menu - great value quality tasty food sliders very good, deserts fantastic nice cocktails and a very good friendly server - Overall great experience and very reasonably priced

We booked for afternoon tea but it s all ready made sandwich, scone and macaron taste like it was bought from supermarket. Service is not good, staff is not friendly at all.

Food, drink and service were good. You can relax and enjoy your meal.

This is on the bottom of Greys Street Hotel, but it is open to the public. Great beers on tap, large, well stocked bar. Great tasting cocktails, mix and match on the offer. Great Instagram decor! Worth a visit, good half way point between Central...

Went for lunch today with my mam and my young daughter when we first went in my daughter didn’t want to sit still while we waited for our food, our waitress Chelsea was amazing! She brought out a star toy for my daughter and even...

We pre ordered our food due to a few in our party having severe intolerances. The chef contacted us to recommend a better option for one of our parties after we'd sent off the order form. On the night our seats were ready the good...

As someone else said: don’t bother with the afternoon tea. The sandwiches were small, desserts were tiny and only got served alcoholic Prosecco, albeit requesting for it to be non-alcoholic, also didn’t get the tea pot. Attendant was rude about changes from some of the...

Really poor service. We were told that we could not have a hot drink and an alcoholic drink. Explained that we would pay separately. Sandwiches were minuscule , pre made and dry. Tiny macaroon, very small scone and a cake which was tiny. Very small...

The room downstairs is lovely but the organisational skills of the kitchen left a lot to be desired. Chips were delivered to one person way after the main meal was finished and the desserts were served 40+ minutes after the main meal. The food was...

Well we wanted a spectacular place to hold our engagement party and this was certainly the right place. From the outset Alice has been there every step of the way, guiding us to make the night very special. The DJ, he was so in my...

We recently held a networking event at Leila Lily's and the venue is absolutely stunning! Alice and the team at Leila Lily's are great and made sure ourselves and our guests had everything we needed. We definitely plan on visiting again soon!

What a classy and luxurious place. We booked afternoon tea here for our anniversary following an overnight stay at the adjoining hotel. Alice was lovely and was very attentive couldn’t praise her enough . The food was just delicious, best afternoon tea we have had....

Recently attended a great business event downstairs at Leila Lily's. The venue itself is very impressive, the staff were attentive and Alice was a great host. Will definitely be back.

Poor experience here. Cocktail ice had melted and waited ages for starter which was only partially delicious. Staff didn't know where Accesible loos were and sent us on a wild goose chase so that the rest of the party had eaten their cold mains by...

Just hosted our engagement party here in the “Eva Rose Garden” private dining/bar area. I was dealing with Alice over email who was incredibly helpful and quick at responding! She greeted us when we arrived to check we had everything we needed, and came back...

I went here with friends for afternoon tea and the place itself is very classy. The waitresses were very friendly and attentive. Normally whenever I have a gluten free afternoon tea the choices are slim pickings and I never have as much as a normal...

Superb! One of THE best places to chill in the Toon. The decor is fabulous, the food imaginative and thoughtfully presented and the cocktails are gorgeous. Shout out to the friendly staff on the bar and in the restaurant. Outdoor seating area for people watching when the North East weather decides not to rain ;)

My wife and I visited Newcastle for the first time today. We took the 3 course lunch menu at an unbelievably low price of £15 per head. It was excellent!! The service was very good and the food was presented in a top notch manner....

Nice setting, cracking cocktails and lovely food, service a little slow but it gave us time to enjoy our cocktails, plus it was pretty busy

Went for afternoon tea with my friend. It was lovely, the cocktails are very nice. My only issue is that the milk that came with the tea was sour, I told the waitress and she was lovely about it but checked the carton and said it was in date. I suspect it's just gone off when it's been out. We couldn't finish all of our bits from the afternoon tea there was a lot but it was all delicious.

Dieser Ort entspannt - nette Cocktails laden ein - das Ambiente versetzt in den Blumengarten - ich habs genossen.

Lovely service from Kate, food was also amazing.

We had breakfast in this restaurant as part of our hotel price at the Grey Street Hotel. There was a continental selection all along the bar front which was lovely. Teas, coffees, juices, pastries, yogurts, meats, cereals - every thing you could need. For our...

We came for afternoon tea and the food was incredible. I don’t think I could have faulted anything. The staff were also super attentive but only at the start of our meal, after a while, they seemed to disappear for long periods of time (during...

Thank you Kate for being an amazing waitress. You made our lunch really special. You were friendly, warm and engaging. The food and cocktails were good but it was the service that made it!

Fabulous! I highly recommend the food here. Always beautifully presented and delicious. We went for restaurant week, a great deal!

We were very disappointed with the food. We went for Sunday lunch but the food was tepid. The Yorkshire pudding was a slice, not a pudding. The vegetables were hard and as a family of 5, not enough to go around. I’m not a fan...

I had Afternoon Tea here. About the food: The food was not bad, but also not a wow. I looked forward to the scones as I am not from UK. I make scones better than the restaurant itself. The scones were really dry and old. They were absolutely not fresh. You also cannot choose different kind of tea's. It's English Breakfast tea only. About the bill: When we asked for the bill, we notice that they charged $1 with the note on it: "for charity". I found this very strange. They did not even ask If we were OK with this to put it our bill. Who says this goes to charity?! Perhaps the owner takes it all for himself. You don't know. It felt like stealing from your customers. If they do this for every customer they receive thousands of pounds per month as "charity". How much goes to charity and which charity?! This seems so off. ZERO communication about this charge at all. It's MY money. I decide what and where I am going to do with it. Not the owner of a restaurant called Leila Lily's. Only because of this I won't come here again. I don't like these scams at all!

So we were passing by and thought we'd give it a try. It looked quite cute and after asking to see the menu. The menu looked simple and straight forward which was a refreshing change. We ordered Strawberry lemonades. They take their time to arrive...

Dined here on Friday during August restaurant week, £15 for two courses. I have also been before. Staff were attentive. The restaurant week menu is different to normal and a few of our party commented on smaller portions, but I have found this to be...

To start on a positive, the staff were lovely, helpful and attentive. However, the food was atrocious. Ordered a goat cheese mousse to start which was frozen solid - despite waiting over 30mins for it. Main course of chicken, was undercooked - pink bloody meat....

Restaurant Week Deal was amazing the food and environment are amazing so at this price it is well worth a visit. This is a fave of mine we even said on the night we will make it our restaurant week staple

Impressed with this place - nice food, good service, relaxed vibe

Visited for restaurant week, a bit apprehensive reading recent reviews about slow service, but we certainly weren't disappointed 😀 Lovely pretty decor, fantastic cocktails, food was delicious and beautifully presented. There was plenty time in between courses, but not too long of a wait, didn't feel rushed. Staff were helpful too.

Low-quality food masqueraded by aesthetically pleasing interior design

Called in for food and drinks on resteraunt week. Food was above par and the service was good. Nice friendly staff and not to long to wait between courses

We had a delicious lunch, great service and attentive staff plus the ambience was top notch, overall a memorable experience, will be returning and would definitely recommend to family and friends.

Very disappointed It was a birthday celebration for me and my daughter and I would not return to this venue due to very poor customer service and long waiting times for food. There was an offer on for Restaurant week so we sat outside and no staff came to take our order so I went inside to speak to staff. The young girl who took the order was polite enough but showed no interest in us as customers and could not describe the ingredients in the special offer cocktails, only saying look in the menu, however the named cocktails were not in the menu. We placed our order and the starter arrived but the Main Course took so long I had to go inside and enquire and ask when it would be served. When it eventually came it was just abruptly put on the table. No smile or asked if we wanted any condiments and no cutlery until we asked. At no point did anyone ask if everything was ok. I eventually had to ask for my ordered desert which again was abruptly put down without a comment or smile from a different member of staff. In total it took one and half hours to be served our meal. Another couple sitting by also enquired why their meal was taking so long to be abruptly told they were busy. When the bill arrived I noticed that £1 was added on for charity. When I asked why this was and that there was was no option to say yes or no. The waitress said she was told by management that it had to be added to the bill and only taken off if a customer did not agree to pay it. Staff definitely need training in Customer Service

Visited for restaurant week as a group of 8. The vegetarian option on the menu was disappointing. The chef is clearly very talented and the food was presented very well. The vegetarian starter described as a goats cheese mouse consisted of a few balls of...

I can't believe I've not been in here before. What a place. The food is top notch at a great price and the flavours were amazing. It was difficult to choose a cocktail as there were so many! The young lady who served us was very polite, helpful and never stopped - what a hard worker. We also loved the decoration in the restaurant and downstairs with plenty of Instagramable places to take photos. Thanks to all the staff. I'll be back and will recommend.

Fabulous afternoon tea, with a delicious cocktail

When for afternoon tea, lovely sandwiches & excellent sweets. Service good, price for the quality & quantity very good. Probably more sweet items than savoury but no complaints at all. Thanks for a lovely meal.