Le Brunch in Runnymede

Really friendly staff and a proper full english. Fantastic stop off on the way to Thorpe Park.

As always, the food part of lunch at the Estate Grill was superb. However the service was absolutely shocking and let down the whole experience. On arrival, there weren’t enough menus for our party and no children’s menu was provided for my son. I resorted to using the online version of the children’s menu, which later transpired to be out of date and what my son wanted to order wasn’t available. We ordered bread for the table and crudités for my son which then arrived with the main meal. Not ideal. I can’t though fault the food at all - delicious as always. On finishing our meal, we then had to wait nearly an hour for the table to be cleared. We had asked for desert menus and when these hadn’t arrived after 30 minutes, I went to request them and for our table to be cleared (we were outside so were starting to be bothered by flies and wasps on the dirty plates). When we arrived, the table next to us was being used by a wedding party for drinks. They left shortly after we arrived and the table remained uncleared the entire time we were there. We were celebrating a birthday, indicated on the booking, and no acknowledgement was made of this. It honestly feels like every time we come to Great Fosters now, there is a problem. It’s really quite embarrassing for the hotel, which used to be spectacular and which we have been visiting (including hosting our wedding reception) for almost 20 years. The new owners need to have a rethink of their service model because what we experienced today was not a premium level of service and we will seriously think twice about booking again.

Fantastic pub full of local folk who are all very welcoming Bar staff and owners very attentive professional and pleasant to be around, Would I encourage you to go here? Yes I certainly would! Great food, great beer good company.. What more do you want frm a local pub 5* 👏 🔥

How is possible come at 2.00 pm to eat and that be the lunch time closed? Do you need come to lunch at 10.00am?? Absolutely ridiculous

Great pub 👌 good choice of products and service