Le Bistrot Pierre in Torbay

We have been here often but our last visit was tarnished by really poor food, steaks were like a bit of Rubber and the normally well crafted dauphinoise was really bad and super dry. My veg was burnt and not to mention we waited for 45 minutes before dessert was served(that's the wait between finishing main course and dessert to arrive) the restaurant was not even at full capacity. Will think twice about returning especially i have reviewed my experience and had not even an acknolegment from management. Customer service is slowly disappearing

We never got to eat... but no option to leave zero star for food and zero for service! We arrived about 10 min early for our booking at 6. 45pm on a Monday. Really hungry and looking forward to eating here. A lady greeted us on the lower floor and informed us we would be eating upstairs. We got to the top of the stairs and waited by the till.. A few tables in but not that busy innso much as the tables in already had food on them. A lady came over and said we will just need to wipe table and then you can sit down. We were then taken to a nice window table. We looked at the menus and were pleased with the choices... Although not a large menu with 10 mains and a couple of specials nearly all of them appealed to us. We waited for someone to come over.... And waited... And waited... And waited.... There were 3 female servers floating around..all oblivious to us.. We weren't in the corner tucked away we were in the middle of the window seats... One decided to move glasses around in the bar and then a chit chat with someone from the kitchen... Another chat to customer a couple of times ascshecwent into kitchen.. And the other just fiddling around with a table layup... So we sat there thinking surely in a minute someone will come over... But no.. Gave it another few mins... (now almost 25 min! ) and I said to my partner "this is going to be a first.. I think I'm going to get up and leave...." (i did consider asking for the bill as a joke... But didn't 😂) Even when we got up and went put on our coats on nobody came over... Astonished we slowly walked towards the stairs and down to leave... Even down stairs the lady there said nothing.. So i walked over and told her we were leaving because since we came in 25 min ago no one had been bothered to come and take an order? I also told her that i wouldn't be surprised at the place getting bad reviews with such poor service and to be honest no apparent manager... I also said to this lady that we have a restaurant and staff had put some money tonus to pay for a nice evening out... We were very disappointed... I hope a manager responds to this and perhaps makes an effort. We left and went to Ephesus where we were greeted with smiles taken to a table presented with menus and after quick decisions (because we were now really hungry) we had drinks within couple of minutes.. And lovely food followed also swiftly. 👌

A lovely restaurant in a prime location we loved the sea views, food and décor, but what made our experience memorable was Abi our server she went the extra mile which is rare in hospitality these days, we will be returning thank you

Lovely atmosphere staff very good

Lovely pre theatre dinner tonight before going to see Elf. Abi was great and looked after us really well. We will be back.

dropped in for oly a soup but was excellent as well as the interior and view

Trendy and cosy at the same time. Impeccable service and top notch food from a constantly clean and professional kitchen.

about as good value you can get for decent food with an amazing view.

We have just been served by lizzy and she was lovely very helpful table of six before the theatre thank you for your patience and great service well done 👍

We have been visiting here for a couple of weeks and really enjoyed it , but unfortunately we arrived last week and my husband went inside to order our breakfast while I was sat outside and he was told it was table service and somebody would be out to take our order shortly, we waited 20 minutes and others were being served before us. Finally a lady came over and we told her how unhappy we were and she told us they didn’t do table service so don’t understand why my husband was told to wait outside for table service which we have had in previous visits. We left without having breakfast and very disappointed ☹️

Nice looking restaurant, good waiting staff, but the food wasn't great unfortunately. Parts of the dishes missing and replaced with something else, or not replaced at all, a chicken dish was meant to have crispy skin, it wasn't, and was pale and floppy, the food in general was very bland and tasteless. It was almost like the roast chicken had been boiled not roasted. A lack of seasoning on everything, this was the 1st time ever that I've had to put salt on a meal when eating out, and in fact the salt pot was passed around a lot. A great shame really, I was expecting better.

Service was very slow and not as good as on previous visits. Food was ok, but nothing special. Has been better in the past.

Fantastic meal I had the sirloin steak and the other half had pork medallions both meals were delicious the staff are friendly lizzy was our waitress friendly it was nice to find a lovely place to eat

Excellent service from Lizzy. The food was ok, it was the service that made the meal. As the view of the bay is so good it is a shame they don’t clean the windows each day as part of the cleaning regime.

We were welcomed on arrival and quickly taken to our table. Abi soon appeared and provided water whilst drinks order was taken. After perusing the menu, we opted for the BP options, thoroughly enjoying baked Camembert, beetroot felafel (so much nicer than it sounds) pork medallions, rump steak, chocolate mousse and a single malt Throughout Abi was attentive, offering advice and making sure we were enjoying the dining experience. A worker full of knowledge and personality who made the evening a great success

I had high expectations based on the appearance and prices, but unfortunately, my experience fell short. The coffee I received was watery, with burnt milk, and when I returned to the bar, I noticed the machine's wands were dirty. This lack of basic hygiene and barista skills is concerning, especially for those with dietary needs or preferences. My sausage brioche arrived plain, likely because my oat milk coffee led to the assumption that I had a dairy allergy rather than a preference. This was puzzling, as there was no concern about the brioche, which typically contains dairy. A bit of communication could have easily prevented this misunderstanding. As a result, it was quite dry. My sister's granola and yogurt suffered from an imbalance, which was another disappointing aspect to our light bite. Although I've read that dinner might be better here, I expected more given the prices. I found myself wishing I had chosen Costa next door, which I vowed never to spend money there again. It was a shame with the location being so ideal, but with better staff training it has the potential to improve significantly.

Excellent autumn menu. Had the feta starter, onion tart for main and panna cotta for dessert. Brilliant service from Lizzy. A friendly smiling face! Can’t wait for our next outing to Pierres.

Very smart interior with great sea views upstairs. Food was delicious and reasonably priced. But the dining experience is always enhanced by the quality of the service - and there was a win here , in the form of Lizzy, who was friendly , helpful and attentive to our needs. She is a star performer.

Very lucky to have found this restaurant,went twice in our wees holiday. Went to the twice monthly six course evening.only £28.00.per head. All excellent

Always enjoyed our visits, Connor has taken it to a new level. Thank you.

Super value lunch with great service from Lizzy. I like Bistro Pierre because it is consistent, although previously I have found a long wait for food at busy times.

Well, what can I say. The food was good, well prepared and presented, everyone was very happy and the food costs were actually pretty reasonable. Drinks were a little pricey but within the realms of reality for a restaurant. Now the service. BOOM! I sent a cheeky request for some fuss to be made of a relatives birthday and they absolutely knocked the ball out of the park, balloons, happy birthday signage, even sang happy birthday when his desert arrived complete with candle; the embarrassment levels were exceeded by a country mile (he secretly enjoyed the fuss I think though). A special mention to Conner and Abby for the amazing service and welcome, you really did excel yourselves. A great team and good food - well worth a visit, evidenced by the place being full on a rainy Tuesday night. Well done.

Called in without a booking and although very busy Lizzy our server found us a table. Lovely 2 course meal, excellent service, good atmosphere

Just home from a lovely holiday in Torquay.We ate at bistrot pierre three times during our stay.Delicious food, friendly, efficient staff.Great choice on the menu.Would defintely recommend and can't wait to visit again.

Perfect 👌🏻 is the best word to describe this place. Excellent food, decor and service. I am looking forward to coming again!

Went for the first time Saturday evening. Never again. Service was non existent, food was poor at best. Our starter was cold and the main meals were not much better. The waitress was not interested, we had to ask to place our order and again when we wanted another round of drinks.

Brilliant, great food , helpful staff. Next time I'm in torbay area will be back

Had a lovely Sunday dinner here. Everything about our experience was perfect.

Returning to a favourite haunt. Just as the sun was setting. Delicious food & wine. Highly rate and want a branch to open in Cambridge.

Fantastic attentive service by Abi. Friendly and very caring. Food delicious. Air conditioning a bit cold

Such a same, because last time I visited I had a great experience, but this time the food was awful. Soooo salty!! Made it inedible, on complaint to the manager the explanation was that the food comes in all ready made???? Weird!!!! and unfortunately there is nothing they can do. Not what I was expecting at all, please come and visit this restaurant Gordon Ramsey!!!! Surely every should be fresh here, at least that is what I was told to believe. I am never going back

Great service and great food. A quiet night in the restaurant but the atmosphere was lovely. I had what was in English chicken and chips but the French way made it amazing. Lol Whoever supplies the chicken should be commended because it actually tastes like chicken. Sounds daft but it tastes like the chicken I eat as a child. Our waiter, maitre d’ was great and really sold the place. Next time we’re in town we’ll be eating here. Tres bein

Bistrot Pierre holds a special place in my heart as I have always gone for an occasion. This Pierres is wonderful as the views are lovely if you eat outside. We had the set menu 3 course meal. It looks small but don't be fooled, it's filling and delicious!

The polish girl what can’t open a door to a car gave us great service should be promoted to a ambassador for your company

Booked here for me and my husband for an anniversary meal. Upon arrival the waitress clearly couldn't be bothered. Gestured towards a table and said your table is there pointing. I said what that one to which she replied yes, I will bring you menus in a minute and walked off. We seated ourselves and waited for our menus. After 15 minutes still no menus. Not one member of staff acknowledged our existence. The waitress who greeted us was making drinks behind the bar and was taking food orders out. Still no menu. I gave it another 5 minutes and got up and left. The restaurant was not particularly busy and we felt let down. We decided to book here as have been several times and have always had good service and food. Will not be returning again as could have potentially ruined what was supposed to be a special occasion. However went somewhere else and had a faultless meal and service.

Called in on the off chance of getting a table as I’d forgotten to pre book. The waitress was lovely and got me a table in the window with a stunning view. All the staff were brilliant and friendly, taking my order promptly with drinks arriving quickly. My starter of Mushrooms on Sourdough Toast was quickly brought to the table and it was absolutely delicious. Soon after my Bistrot Burger arrived and it looked amazing; it tasted even more amazing 🤭 It was all perfect and very filling; no room for dessert. Can not fault the food, staff or the restaurant itself, highly recommend, but remember to pre book 🤭

Food was extremely poor well undercooked chicken I.e still had blood in it chips were also cold will never eat at this place again thank you for your reply but as I said in my review the food was also very cold and undercooked as a ex breakfast chef I know when food is cooked right .

My visit to Torquay was made extra special due to this outstanding restaurant. The food is simply delicious and very reasonable considering the quality. What makes it such a brilliant experience are the very attentive staff and I have to give an extra special mention to James, nothing is too much trouble and he deserves some personal recognition from the owners. I hope this happens on my behalf.

Absolutely stunning meal at Bistrot Pierre - definitely recommend the boeuf bourguignon. The location of this restaurant is beautiful and made it feel that bit more special. We were seated quickly and given time to look through the menus. Service was fab from start to finish. Food and drinks arrived in very reasonable time we didn’t feel rushed to leave. Highly recommend.

Great location. Usual Bistrot menu.

Will not return food terrible portions cold and not much crembulie very small loaded with sugar no crem up all night being sick waste off a hundred pounds will not ever recommend

Recommended to us from our B&B hosts, we are very glad they did so! It was busy but they found us a table. Restaurant very dog friendly and there is plenty of space around tables for the dogs. Food and drinks itself was excellent, came out promptly, good quality, perfectly cooked and well priced.

Instead of Diet Pepsi the guy on the counter gave me a regular one so please be careful. Also, instead of cider same guy poured beer. Be careful. At least the terrace is nice.

What a wonderful place to start the day! Super hospitable staff with great sense of humour, stylish interior with a clear view of the bay. We had the garden breakfast as part of a deal with a proper coffee and juice. Very reasonable and the food was excellent. Perfectly poached eggs and decent GF bread. Woukd heartily recommend and definitely going to check out the gastronomic soiree! Bravo, good work 👍

We came here on a hot sunny evening and had a great time the food was really good. My wife had the Seabass and i had the steak frites with garlic butter. Sebas was nice and fresh and presentation was nice and modern. Steak frites was cooked perfectly and sauce was tasty. Def recommend

Booked Waited for our seats for people to just walk in Plenty staff however tables not cleared in a timely manner a lot around us used to Our table was mucky but I just put a 10% discount card over Mushroom soup tasted like potatoes tbh Overall great presentation but dirty tables and slow service let it down It wasn’t busy

joke off a place 7.30 empty and said full and bloke said only me and ny mate on. wow

Walked in, empty, told fully booked and basically to do one! 😳

This turned out to be a busy mid week lunch which neither the staff nor the kitchen could cope with. Starters were ok but there was then a 45 minute gap with no explanation or apology, or offer of further drinks before the main course arrived. We both ordered the fish cake nicoise. The fish cake was flavourless with no obvious chunks of fish. The potatoes were partially reheated. The salad was poorly chopped pieces of lettuce, beetroot and red pepper with no dressing whatsoever. I had around 20 olives - my wife had one. Plus a poached egg. Again, no offer of further drinks at that time or later (the waiter disappeared very quickly) and nobody came to ask us how our food was. Once we had finished we had to go to the counter to pay as we couldn’t get anyone’s attention to get the bill. Looking at previous reviews this does not seem like a one off. We won’t be returning.

Service to be fair was good - but the food was really awful quality and not very well cooked. We ordered 6 meals and all were really poor. This is the second time in a month after giving them another chance - never again.

What a find. Lovely location, great food and service. Highly recommended! We will definitely be back next time we're in Torquay.

Excellent service would highly recommend hope to see you again.

We had Sunday Beef lunch. We can't fault the food it was amazing, the service a bit slow, seemed to be short staffed. But as a regular we enjoyed our drinks and views to die for.

Beautiful view, delicious food. The service is terrible! We sat - no one approached us for half an hour. We asked for cutlery, because we were served half a baked chicken, no napkins, no cutlery.

Harry is always friendly and helpful and makes excellent coffee. Bistrot Pierre must be in one of the best locations in Torquay

Had an incredible meal here. Staying in Torquay for a few nights, and took a fancy to the restaurant as we walked past it. Incredible service from our waiter, Kheifa (might be misspelled), who was very friendly and polite with us. Meal was delicious - we had the Pork Medallions and a Steak. The Pork Medallions had an incredible flavour to them. We very rarely have desserts when we eat out, but we made an exception for this restaurant and it was worth it. We had the Sticky Toffee and the Panna Cotta, both of which were as incredible as the rest of the meal.

We were on holiday in Torquay and went for our last dinner here. The food was excellent… there were some things that could have been better: 3 different people asked us for our drinks order (better than no one!); it took quite a while to realise they were out of stock of the wine we ordered; we were offered an alternative that had clearly been kept in a warm room (white wine) with no warning before it was served; two different starters came to our table, neither of which we had ordered; when ordering pudding we ordered a dessert wine with it - the pudding was on the table warming up for a good 9 mins before they said they didn’t have the wine. They have everything they need to be exceptional: venue, view, and food. Everyone was lovely, but some staff training and awareness of current stock would go a long way to improving the overall experience.

Too much waiting time between dishes. Disappointing value for money

Great meal, nice relaxed atmosphere. Harry was very attentive to our needs. Highly recommend

Harry was amazing, very tentative and on point, friendly and smiley, Food was amazing will definitely visit again

Very good food, excelent service, and a great view!

good food, nice peoples and very nice location with a beautiful view 😍

lovely views but the food and service fell short. some of the food was overcooked/burnt, no apologies from the waitress, she didn't seem bothered. such a shame. the other guests in our b&B were also complaining about the service. love Bistro Pierre and have always had a positive experience in their other restaurants.

Dreadful place . Food was awful and expensive for what it was .

Enjoyed a fantastic lunch here in June 2024. Staff were awesome, helpful and attentive the whole time. Food was fabulous, we loved everything we ordered. Great location looking over the beach. It can get a bit windy on the balcony so we sat inside, but with the big glass doors we still got the sunny summer atmosphere. Prices higher but not ridiculous, I'd highly recommend trying if you are ever close by.

Excellent food quality, great service, amazing location, very tasty food. Well worth a visit and my wife and I will definitely visit again. Thank you.

I ordered the "roast chicken" with crispy skin , but what I got was a lump of grey/ beige chicken that looked, & tasted boiled, & was so bland. The salad was a handful of wilted salad leafs. Disgusting !

I took my mum here for a treat for the sparkling breakfast (we had bought a Groupon, and reserved a table beforehand). It was a real treat because we were greeted warmly on arrival and shown to a lovely table inside. The gentleman who served us was knowledgeable and helpful about Gluten Free options for my mum, which is always welcome and quite unusual for it to be so effortless, compared to some other places that have no clue). Our breakfasts were really delicious and beautifully presented, and the coffee is fab. The ambience and decor is lovely, too. I will definitely return. The staff were so nice and the food was great. It was my first time to this bistro and I will be back again soon.

Popped by for a drink- despite sitting very close to the bar and no customers in sight- app wouldn’t let me order without paying an ‘optional’ charge that couldn’t be removed- took my service elsewhere- had planned to stay for food and meet friends but I refuse to be charged for no reason- always a red flag. No thanks.

Really dry and tasteless chicken. Overpriced. Sloppy service

the food was outstanding and the service was great. Read some negative reviews so we were bit concerned going but, I can honestly say top class evening.

Visited on Monday 17/6/24 and on Wednesday 19/6/24. When we go away we like to eat at a different restaurant each night. We were only in Torquay for 3 nights. Monday night fabulous service and food. We visited a nearby restaurant on the Tuesday night-no greeting or any smile- food okish So on our final night we went back to Bistro Pierre- same as Monday night fabulous food and service despite the guys on duty being short staffed. Isabel,Lucy and James were on duty. I didn’t get the names of the team on Monday evening. All I can say to the owners is look after these guys they make the difference from a good experience to a great experience.

Had a really nice breakfast. Really tasty, nice and hot. Friendly helpful staff.

Food quality and menu has always been fabulous and the serving staff are always polite and helpful

Had dinner here tonight with friends. Food was absolutely appalling. My roast chicken was undercooked with soggy skin. My wife's chicken parmigiano was overcooked and leathery. We will not be returning.

Great panoramic views from upstairs restaurant. Waiters could have been more attentive

Very disappointed food certainly below average would almost compare to quick micro waved food service next to nothing had to go to the till to pay the bill as trying to get someone to our plates was unfilled really drinks also below par tasted waterdown cocktails unfortunately wont return or recommend

Looked after by lovely lady jodie, nice food amazing view from the balcony definitely recommend

I don't know whether it was where we were sat, as we were sat in the corner on the balcony, we felt as though we were last to be served all the time. Took 45/50 mins to clear starter plates. We were there for nearly 3 hours and had 3 courses it wasn't particularly busy. We asked for the bill and overheard her say she'd forgotten about it. When paying we didn't pay the discretionary service charge and the waitress huffed at me. We were going to leave a tip on the table. Nice one JUDY! your name is on the bill.

Absolutely chaos today. I wish i could award 5*'s. There was Just no organization at all. This events happens every year. We Appreciate it's the annual airshow but why don't they staff up -plan - get organized. Q'ing to pay bills. It spoilt our experience..... who in this day and age puts there hand up to get a waiters attention. We've been at our table 2hrs and only had our mains. I actually walked up to the manager as no one was interested in taking our dessert order. The manager just said we are really busy and you have just had your mains to which I replied that was over an hr ago. No one came to take our dessert/ coffee order until I walked up to the till. I see tables loads of empty so how is this busy. Food was delicious and the waitress that initially served us had to go on her break hence why we were neglected for so long. Late lunch booking 4pm. I'm sorry but I'm usually the first to give 5* but service fell short this time.

Visited twice during our stay food excellent loving relaxing night staff very helpful could not do enough to make our meal enjoyable

A very nice place for lunch or dinner.

We sat on the balcony first where it was difficult to catch anyone’s attention. The happy hour cocktails were diluted and quite disappointing. We then moved inside for dinner, it was busy with many tables arriving at the same time. Food vas average, except the gambas starter which was excellent. The fishcake salad was a let down, very poor leaves and only one French bean. Poached egg was flat and overcooked. No dressing at all, it was quite bland. The lovely views of this restaurant are a big plus and probably make up for the shortcomings in quality.

Despite a bumpy start (a less than smiley welcome and very weak cocktails), the experience wasn’t all bad. Warm and friendly service from our (short dark haired woman) and decent food.

This was a lovely place to visit whilst we were on holiday in Torquay. The food was excellent although could do with portions being a bit bigger. Food prices not unreasonable but drinks expensive. The overall experience was very enjoyable.

Very nice view upstairs with possible terrace Very correct meal

Cod Fish and chips were excellent. The view of the sun setting over the bay was priceless.

Great food 😋 and lovely clean restaurant. Outstanding service 👏

First time to Bistot Pierre. A lovely location with superp views over Torbay. Excellent service and welcome from the staff.Food and presentation cooked to perfection. Would highly recommend and would definitely return. Thank you for a wonderful dining experience

Had a fantastic meal with the family. Thanks very much Pierres, we had a great time and the food was fantastic.

Fabulous service fantastic food Will deffo go again

Went here for wedding anniversary on Saturday. Amazing restaurant with top notch food and service. Food was amazing, the creme brulee was the best I've ever had, really creamy. All the food was tasty, well cooked. Was little disappointed as when I booked I requested a table near window overlooking the sea and was seated further in. But apart from that we had lovely evening and will definitely return when we are next in torquay.

Best dining out experience in a long time, well done all!

Well unfortunately for us it was a terrible experience and we shall not be going back.. it's such a shame as we have been to plymouth many times and to the coventry one once. However this experience was terrible we are a young couple with child we were treated like second class to everyone eles even when it came to our bottle of experience white wine every table that had a white bottle had a ice bucket but not our table. Both my partner and i felt we were treated differently to the rest of the customers we have never been treated this way at other locations or even other restaurants. We work hard for our money and run successfull business we always tip well but as a result of how we felt we had been treated differently to other customers we did not sorry to kitchen staff but front of house let you down. One thing I will add the sticks you use for olives and chorizo are very fibrous and my ruined my partner experience even more we still trying to determine if she has a splinter stuck in her throat if this is the case we will be in touch immediately but certainly worth noting.

Great atmosphere friendly staff wonderful food

Decent food and service. There were 8 of us on a long table in the middle and it was a bit cramped once all the food arrived

Great place to start the evening off then over to the Princess Theatre for a show.

Very friendly staff. Unfortunately the food was nothing like I expected. Cannot recommend this place.

Booked ahead for the 3 course easter menu £27ph, disappointed that there were no roast dinners available at 3pm on a Sunday - Easter Sunday despite a pre-book. Our hot starters were cold and all substandard (see embarrassing photos ). The manager swiftly agreed to allow us to leave without paying and was very apologetic. Im only sorry that this appears to be another failing chain.

Great meal tonight, not rushed to pressured to eat and go, food was lovely. Will be booking again