Lang at the Shard in Southwark - Phone Number, Reservations, Reviews

Don't believe the reviews they buy them :D

Im having best experience in this hotel, very nice view in the room and they have rooftop bar whic is so nice and beautifull. Definitely will come back for my future trip .

Everything was beautiful and wonderful We booked an afternoon tea But we wished our table had a view, but unfortunately we did not get a table far away

We stayed here to celebrate our sixth wedding anniversary. The rooms were great and view was amazing. Only negative was when we checked out we had been billed for dinner at Ting restaurant. We went to an external restaurant for dinner so certainly wasn't us. Very surprised at that given the name on the reservation should be checked against the room number when signing to room! It was removed from the bill but should never of happened at a nearly £800 a night hotel.

Very excellent and affordable. Superb I love it

I spent the night during a team offsite at the Shard. The rooms are incredible with a view all over London. Service was perfection with special thanks to Arun at shangrila reception. Special reco for the Oblix great restaurant great food great view. Highly recommended

10/10 service, beautiful room and views. Complimentary upgrade with amazing attention to detail!

Came here for an industry event. Staff were so lovely and the venue itself was obviously very nice and well-maintained (and comparable to hotels I've visited in Thailand, where hospitality is king).

One of the best hotels is a very beautiful view.

Stayed for 10 nights for business...and a bit of pleasure too. We loved the room, we felt like the whole city could see us! If you love adventure, if you don't fit into a neat little box, then The Shard is for you. Emerson said "It is not the length of life, but the depth." He must have stayed at The Shard! Or he should have said that it is the number of floors. At the Shard, it is 52 floors.

Wow what a view. Ive never had a view like that from a hotel room and the floor to ceiling windows make it quite special. The room itself was also very nice. The shower is great, the bathtub next to the window is amazing and this might be tmi but the toilet is the greatest toilet ive ever used. Pretty convenient to get to from the airport as its right next to an underground stop but a little inconvenient for walking out the door to site see. Service was overall great and the resturaunt and breakfast were outstanding. Highly recommend

After watching the documentary - amazing well done.

It makes sense for the Shangri-La London to be in the Shard, high above the rest, as they seem peerless among the other London Hotels. The client experience was thoughtful and engaged, from greeting to departure. The rooms are sizable and extremely modern. The gym facility was brand new (though it does get a bit crowded at peak hours, so consider when you plan to go). Throughout the stay the client team provided little treats to the room, making a guest feel welcome. The room and the hotel were meticulously cleaned. Best of all was the view, absolutely breathtaking, a refreshing and energizing experience each morning and evening to look out!

Stayed for one night in the iconic city view room which has 180 degrees views, can't really say more than wow.

Great views of the city from the Tea & Tings tea room, which is also a delightful culinary experience.

Great place to pick up wealthy ladies then have a fantastic night of fun.

La vista dal ristorante è mozzafiato. La tavola è buona e i camerieri sono in parte italiani. Da consigliarsi previa prenotazione

El lugar estaba a tope. Nuestra mesa nos permitió espacio y excelentes vistas. El menú era especial con una gran elección. Un miembro de nuestro grupo pidió un plato que no estaba en el acuerdo establecido. Así que la camarera consultó con el chef que lo aceptó. El personal era increíble y, a pesar de estar tan ocupados, fueron muy atentos. Nos preguntaron si la ocasión era especial, nuestros cumpleaños, y nos mimaron con un postre, vasos y nos llevaron a una mesa junto a la ventana para contemplar la vista. Experiencia encantadora, gracias personal.

Endroit exeptionelle pour fêter un anniversaire.Repas correcte mais chère. Ambiance, très bruillant. Pour la vue,soit le jour comme la nuit un 5 étoiles.A recommander surtout pour la vue unique sur cette ville.

Este es un lugar donde incluso los hombres disfrutarían del té de la tarde!

Lovely, lovely, lovely. I wish I could find the photo I took out of the women's rest room, it was a fantastic view, and that was just the toilet. Views are great, and luckiest of all, you can go up for a drink and dessert-reasonable given the view.

Went here with a friend. The service was great. The waiters was really helpful offering suggestions and such.

Situado en la torre The Shard, dispone de amplios ventanales a la City, el London Bridge, la catedral de Saint Paul y los principales edificios de la zona, además del río Támesis. La cocina es muy correcta y el servicio impecable, local recomendable

Un bonito lugar para disfrutar de un respiro lejos de las multitudes. Hay una gran variedad de opciones de comida, especialmente la ensalada de bolos. Recientemente tuvimos una con cebada y queso azul. Limonada casera era muy agradable también.

i personally thought it was a bit overpriced for what it was. i had a salad and a soft drink and did npot expect it to be as much as it came to

He tenido la suficiente suerte para comer en muchos cafés de todo el mundo Shangri La, normalmente son excepcionales. Yo estaba tan emocionada cuando abrieron un hotel en Londres y hemos comido en el Lang varias veces anteriormente y disfrutamos de la comida y el entorno.

El consistentemente servicio pobre café y enfoque general han conducido a una empresa una clasificación de cinco estrellas. Esta cafetería en el Shard ofrece servicio pobre retrasos a la orden, retrasos entrega orden y con personal que

This place is perfectly located at the bottom of the Shard and directly outside London Bridge Station. I’ve been here a couple of times and there have been a few changes however the coffee is reasonably priced and has a good selection of quick bites.

駅をでてシャングリラの入口すぐ横のスペースにあるカフェですが、トイレもカフェ内にあるし、(よくあるホテルのなかをつっきってトイレに行くというパターンでなく)小さいながらうまくスペースを利用して作られている感じでちょっとしたお茶に使える場所です。インテリアもこじゃれててよかったです。

My daughter and I dived into Lang having spent most of the day doing the tourist bit in Borough Market and surrounding area and wearing ourselves out in the process. To be honest I expected everything to be hugely expensive but as we were celebrating her birthday I tried not to let that worry me too much and we ordered fizz and cakes as a little treat before setting off on yet more hiking round the sights. In the end we were so chilled and relaxed we stayed for over an hour watching the world around the Shard and just enjoying the very relaxed and "easy" atmosphere. When we got the bill i was pleasantly surprised at the fact that I wasn't going to need a mortgage and consequently I'd definitely go back!

I popped into LANG for a coffee while trying to finish some work! It's the first time that I have been in here, and loved it. Great atmosphere, really cosy and classy. I was fascinated by the coffee glass, and it was delicious. I resisted trying the cakes which looked devine, though I may be tempted next time I visit!

I realise that eating out for me is complicated and that my allergies make me a slightly awkward customer. But I know what I can eat. They offered a full breakfast on the menu as well as slightly smaller options. I asked if I could...

Stopped at the Lang for a quick lunch on first day in London. Nice soups and chicken wraps. Good service and nice surroundings. Do not mistake this place for fine dining but it is a great stop for a quick meal.

Llegamos el 20 de diciembre, nuestro conductor nos estaba esperando en el aeropuerto, excelente servicio personal muy amable, el mejor hotel en el que me he alojado jamás. Altamente recomendado y si quieres una estancia en niñera. . . Solo una llamada telefónica. . . preciosa vista de nuestra habitación y cerca de todo. Shange

Debería haber leído críticas recientes de la Kent oferta'. Carne salada era delgada, rebanadas de muy difícil probablemente (? Pejerreyes, queso sudoroso) de plástico, Sosa sauerkraut y una en un bagel cálido gherkin. No es un sándwich, comida mala, pésima relación calidad-precio. Salmón curado = significa Porción de Salmón curado bien, frotis de crema de queso en una baguette de gran tamaño. No es un sándwich!

Un precio asequible, tratar y toque de lujo para exigentes visitantes. El chocolate caliente es real y los capuchinos perfectos. Servicio amable y te hacen sentir como un millón de dólares. Una gran variedad de pasteles y trata además de ostras! ! ! Sería bueno para reuniones con capacidad para subir el Shard o comienzo para un día de compras.

Had a lovely evening!!! Big shout out to the lovely security guard Shay at The Shard for his assistance!!!

20 minutes after paying we received a rather rough looking cappuccino in a not particularly busy cafe. Very disappointed. No apology for the wait.

Went there to wait for friends as i arrived early. The coffee was really good and considerably at a good price. The muffin was also good. Beautiful decor, staff polite.

We always visit here after my dads hospital appointment at Guys. This is usually a treat but not today. You have no waitress service now. The tea was cold and is now a pot with a tea bag and they sold us items that they did not even have. The muffins were so dry not good at all. Overall standards have dropped won’t be going again. Such a shame as they had it perfect before. Plus they have one toilet unisex and it was a mess

Menú en línea y registramos decidimos visitar antes de un concierto nocturno alrededor de las 6pm en un sábado por la noche. Práctico para el puente de Londres y el Shard (es la cafetería de la planta baja para el Shangri La Hotel por encima).

Quaint and a little quirky but portions are small and very expensive I guess the area warrants this but the food should have more quality and substance at those prices

Comedy of errors! Sandwiches come out as a tiny bagel? But that’s a bagel said the gentleman next to us told it’s a sandwich no it’s a bagel! - so we decided to order two toasted sandwiches sourdough bread, only one came! Lady said she would order a 2nd and send the bill, 30 mins later, asked after our missing sandwich, told it wasn’t ordered in he 1st place !! Explained we had re ordered, 15 minutes later the chef appears to be making a toasted sandwich! Told the waiter it was ready! Over 5 minutes later I had to go to the counter to tell them that was our sandwich getting cold! Arrived and it was in two bits of white bread! - it’s supposed to be sourdough bread, sorry there’s no sourdough !!! Even tho there was half a loaf next to the sandwich toaster - refused to pay the £7 for second toasted Are all the staff new??? as no one had a Scooby do what they were doing !!! Slowest staff ever Bearing in Mind where this cafe is and what you charge .. terrible

Today I ordered a Middle east PLOUGHMAN, was told it would come with Feta CHEESE, it came with some YELLOW RUBBERY cheese & 3 FALAFELS that were at least 3 days old AND COLD, I SENT IT BACK,all they did was heat THE FALAFEL IN THE MICROWAVE, & when i confronted THE WAITRESS SHE ADMITTED IT,I had to ask for my money back where they showed no remorse whatsoever NEVER AGAIN

Sat outside by the entrance to the Shard and had the constant noise from the nearly escalator buzzing in our ears. Service was really slow, not recommended.

Just had a glass of wine and a salad which was all OK but for two was £ 40 +. Siting outside felt a bit grubby,tables were dusty. Service not up to Shangri la standards !

Small coffeeshop situated at the base of the Shard. Hidden away and usually seating available. Very friendly efficient staff and tea / coffee / etc served nicely with a good range of cakes / pastries. Decoration / ambience very contemporary and stylish. Slightly more expensive than Starbucks or Costa but certainly a touch of class !

A good location next to London Bridge Station for a quick coffee and snack. We ordered two toasties. My companion's was fine. I ordered the jerk ham & smoked applewood. It came, with no warning, as a Panini (which I struggled with due to current dental work) and drowned in garlic, which I hate. I had to open the two halves up and scrape out a bit of ham, cheese and soft bread, oh and the chilli bits. The coffee was very strong. Two coffees and two toasties; £20.10. Service good, the rest very disappointing and felt ill the rest of the day.

Lang is a place where I go quite often as my parter works at the Shard. It is a very small cafe, with a slightly luxurious (and therefore expensive) menu full of delicious macaroons, cakes, coffees etc.I tend to go there and wait a few minutes until my parter is done. However, I wouldn't recommend it for someone who's looking for a nice cafe or a great experience.I'll leave as if it was a luxury starbucks, but one of the small ones. The food is great so I think it's worth the price but the place is quite small and the first time I was quite frustrated. There's no jaw falling involved, which is quite different than the other restaurants and bars from the Hotel and Shard in general.Ps: it's in the groundfloor so don't expect amazing views aside from people walking towards the station.

An ideal place to visit for ideal good food. Lovely views from the shard. Lovely staff and receptive. Will make future trips as its been a desire.

Besøk stedet i fint vær, om utsikten er viktigere enn maten. Du ser "hele" London herfra! Maten er også meget god, kanskje desserten med dets utvalg aller best.

We ate here when staying on site, and the food was impeccable as was the service. Drinks selection was extensive too!

Called in here prior to a visit to the Shard. The coffee shop is tucked away off the main foyer to the Shangri La Hotel. An excellent choice of teas, soft drinks and of course wonderful cakes. We tried the salted caramel tart and a raspberry macaron - both very good indeed. A small outside comfortable seating area looks onto the escalators to and from London Bridge station, so a view of sorts, but inside, the atmosphere is quiet, cool and refined. Plenty of newspapers and magazines to while away some quality time. Staff friendly and efficient. Highly recommended.

A nice stop for families and couples.We had a great time enjoing a dinner with that view, absolutly beautiful!

Situé juste au bas de "the shard" à côté de l'entrée du shangri-la, vous dégusterez thés et pâtisseries. Le chocolat chaud est très bon et le macaron litchi, rose, framboise aussi. Il existe aussi des gâteaux plus "audacieux"... genre gâteau noix de pecan et crème de banane ! C'est amusant... Pour la note compter "up" prices...Mais vous êtes at the shard...

I have tried all the Shard restaurants and this is my favourite for lunch or afternoon tea. The setting is wonderful and the service impeccable. The food is delish!

I have used this venue for numerous breakfast and lunchtime meetings. Never had trouble finding a table. Fab tea selections although I have still not got the hang of the tea strainer. Cake selection is excellent and their breakfast menu is really good. Never stuck for a choice. Sometimes service can be a little slow but they have a few new staff. Do not use this location without trying out the toiler !! has the most fabulous heated seat. Was thinking of taking my tea in with me. Right underneath the Shard and 2 minutes from London Bridge mainline and underground station.

I have reviewed this place many times and still love it. i can relax here and have been visiting since it opened. Many staff have now moved on. This is the nature of the beast in this industry. The remaining one is as superb at her job as it is possible to be. The new staff are nice enough. It has become increasingly popular over time and while that is of course good for business, just a little of the initial intimacy has been lost. Still great coffee though.

We had a great time, great food and even better cocktails and drinks. We'll definitely be back! They catered for gluten free, too, which is always very important as I'm coeliac.

We treated ourselves to tea and a pastry here on our recent visit to London. It wasn't very busy when we were there and we were served straight away. Staff were pleasant. It is expensive however. We paid £25 for two teas and two pastries and we enjoyed it.

This coffee shop is at the base of the Shard and does great coffee and cakes. Staff are lovely. Would definitely go back.

Some people might find this restaurant scary because it is quite high but it rewards you with an excellent view. The food is delicious however the portions are really small. You get hungry very quickly after you have eaten. The toilet has a really good design and keeps you fascinated while you are on the toilet since you can see the view. The food is quite expensive compared to the amount of food. My favorite dish was the Beijing ducksince the meat was very soft. I recommend this dish to every person except vegetarians. Recommended for people except height haters.

Fantastic place to visit gets really busy but staff were great viewsare amazing and in sch holidays kids go for free

We have been here before but on this occasion I am sorry to say we were very disappointed. We walked in and took a seat...and waited....and waited. There were two staff members behind the counter and just one waiting tables. We waited longer. After a good 10 minutes my husband went to the counter and asked if we could get two English breakfast teas, to which he was told quite firmly 'it is table service', to which my husband replied 'I know it is, but we seem to have been missed'. We sat and waited another 5 minutes and were just making the decision to walk out and go somewhere else when the waitress appeared with our order. The tea was beautiful though.

Best customer services and delicious cakes with fresh ingredients. I've always come here for a meeting...

Went here for coffee and a snack prior to visiting the Shard last Friday. I asked what GF options were available to be told by the server that all they had was macaroons in various flavours. She then asked if there was anything else I would like!!!! I feel very disappointed that a restaurant of this calibre did not have anything else in the GF option. On the plus side my wife's ham and cheese croissant was very good.

Within the bottom floor of this magnificent building lies this wonderful little coffee stop. Relaxed and enjoyable, often a hard thing to find in this area of London. Good food, beverages and may I add a stunning choice of Macaroons with bright colours and spectacular tastes. My only issue is for the price you have to pay, the service needs to be more efficient, bar this, a charming experience.

Very good coffee and exquisite cakes. However Lang is quite pricey considering the quality of coffee and cake that are available at Borough Market, which is a mere five minutes away. On the plus side, the café is usually quiet and relaxed and I have always been able to get a table.

A very good place to spend time with your colleagues. The service is excellent. The ambiance is very good.

Coffe shop targato Shangri-La con caffè ottimo e dolcetti di altissima qualità e sempre freschissimi !!!

It you are looking for respite from the chaos of St Thomas Street or London Bridge Station this is the place. Other customers seemed to be either holding meetings or solitary coffee drinkers. I was tempted to try the macaroons but we were recommended the coconut banana (I don't like either) to my surprise it was delicious. There is a take away service: be prepared for beautiful packaging and a conspicuous boutique type bag. There is a toilet at the back of the cafe.

We thought we'd have a nice lunch. It was busy but we got a table. The tea was fine. It was the food that wasn't. The pea soup was cold and we sent it back. It was microwaved. They gave me the wrong dessert. I had to wait for them to get the correct one. Lastly, I had a water and there was a lipstick mark on the glass. Not nice! They gave us a tiny macaroon as compensation. Wouldn't go back. Wouldn't recommend.

Had champagne tea here but disappointed that they brought all the sandwiches, scones and cakes in one go and after we had eaten sandwiches and scones they decided to bring out more sandwiches. Had to ask for second cups of tea, compared to Langham Hotel , sorry no comparison, you pay for the view not the food

My wife and i were not expecting the high level of service from this coffee shop even though they belong to the famous Shangrila hotel chain. The London location, where help will be a problem, cannot compare to the other Shangrilas in Asia. We were surprisingly disappointed with the high level of service. Our Thai server was very attentive indeed. The other members of their team were of the same high standard.Very good experience overall.

Lo que realmente merece la pena de este sitio son las vistas, son realmente impresionantes, se ve todo Londres, sobre todo la City. El local es estupendo, muy amplio, a mi modo de ver un poco recargado, pero se ve que todo es de calidad. El servicio estupendo como cualquier hotel de cinco estrellas que se precie. Estuvimos cenando un grupo de unas 12 personas y la experiencia fue buena. Todos los platos bien presentados y correctos, aunque ninguno me sorprendio por su gran elaboracion o sabor. Dado el sitio y la fama que tiene, me esperaba algo mas la verdad. Me hicieron gracia los baños. Os los recomiendo, aunque sea solo para verlos (sobre todo la tecnologia de los WC).El sitio es caro, pero tampoco me parecio desorbitado.Buena experiencia en general, seguro que volvere.

I've been to Lang a lot over the last couple of years; sometimes on my own in between meetings and sometimes for a meeting.It doesn't disappoint and the staff are always helpful and welcoming. There's a good choice of light bites to eat, as well as gorgeous-looking cakes.The only issue I would say is there's only one toilet and you can wait for a LONG time if you need to go.

My wife and I spent 8 nights at the Shangri-la and made a point of visiting as many of the attractions in the area as we could. We like to stop for pastries from time to time at various places. The Lang is supposed to be just such a place. Somewhere to stop and relax with good pastries and a coffee. They serve other items too so you can get a snack other than a pastry. Unfortunately I was disappointed as I have yet to get my pastry. I got the bill for it and had to wait while my wife dealt with the adjustment. I would much prefer to pay and tip. On this occasion we didn't even have a chance to call anyone for help as they were busy in conversation with other clients especially the take out service. I must add that the service at the Shangri-la was impeccable. This should have extended to the Lang. One star lost for poor service. The second one was because I felt they did not have a very wide selection of pastries. My next stop was the nearby farmers market for a pastry.

Rather than paying through the nose for desert at Hotung, we thought it would be great to have desert at Lang on the ground floor of the Shard. Lovely selection of macaroons, scones, cakes and pastries and really good coffee. Good service to boot.

Our grandson treated us to lunch here. The building was lovely and the views amazing. The food was beautifully presented and very tasty but I did think the one vegetarian option was rather strange - some sort of porridge topped with mushrooms and parmesan. The rhubarb crumble dessert was delicious and all those who ate the meat dishes said how tender the meat was cooked. Hopefully they will rethink the veggie option as I'm sure it wouldn't be to a lot of vegetarians tase.

This strangely must be the first review for Orbix which is odd because the place was absolutely packed. Brilliant views of Tower Bridge and St Pauls the restaurant, as expected, completely surrounded by glass. There was a good choice menu and the food looked good and tasted good. The service was first class. One drawback was the pricing tariff which to me was even expensive for London prices. I therefore would recommend for those on normal salaries to treat this as a sightseeing, wonderful adventure. For the wealthy of the south then it comes highly recommended if you wish to impress.

Called in here after the View at the Shard for a quick sandwich. Bit of a slow start as we obviously had forgotten to take off our invisibility cloaks but once we got a table it got better. We had intended on just a lite lunch but made the mistake of not ordering something to share so got more than we expected A Cheese and ham toasted sandwich and a chicken baguette left no room for cake! Delicious hot chocolate and reasonably priced as well.

ok so the view is phenomenal , service is faultless , drinks are perfectly created . not cheap but definitely worth the visit on that special day .

Outstanding views from a wonderful restaurant. Staff were very attentive and knowledgeable of menu and wines? All the food was exceptional and beautifully presented. We went with menu which included the wine chosen for you with each course, all of which was exceptional. This was a surprise treat from my wife and thourghly enjoyed.

I was visiting the (outrages expensive) Shard Tower Visitor Platform (79 Pound Sterling for 2 adults +1 Kid....) . After the tour I went to the LANG Bistro at the Ground Floor at the Shard Shangri-La Hotel Lobby - quick bite, good food, exceptional friendly & good service (Mr. Atiqur) - this is not always the case in London. So worth mentioning it!

4 of us visited here for a client lunch and we just wanted a casual place to eat that was still classy. I had the chicken Caesar salad which was divine whilst the others had sandwiches. The doughnuts were also amazing having honeycomb filling which was mouth-wateringly good. The iced tea was also very tasty and the bill was cheap considering we were at the Shard. I would definitely return here for lunches.

The pastries are delightful and brilliantly prepared in this elegantly furnished place. The service is very welcoming. I loved the scones and the tea selection is amazing.

I went to the shard for afternoon tea, on level 52 I think it was as part of the hotel at the shard. I was looking forward to this, the view i must say was amazing we went about 4pm and we could seen the sun set. We did not have a window seat but was offered one once one came available. Unfortunately the service and the food let it down. We seemed to wait a while for the afternoon tea to be served and the drinks to come once the waiter had taken the order. The food looked amazing but wasn't quite up to taste standard, of other afternoon teas I have previously tried. I did have high exception, but maybe thats where I went wrong. The afternoon tea was a festive one. If you want the amazing view it is worth the money but this is what you are saying for if you want a real london traditional afternoon tea then stick to the more high end ones.

Just tried to go to one of my favourite pit stops only to find no one there. A sign clearly says please wait to be seated and there are people in there (all doing what I want to do - having a drink), but no one showing me any attention at all. Uniforms walking past me like I am camouflaged under a magical cloaking device. Weird.

As you would expect from a venue of this clarity, it's not cheap! The atmosphere, stunning night time views and quality of the produce is well worth a visit.

I have to be HonestI could not image to found such lovely food,pastrys, scones, huge selection of tea served on perfect stylevery formal to the limit of casual in a corner of the ShardWhere you could be image to be ripped off just because is a Shangrila!!!Not at all!! price very cheap for the high quality of food and serviceA quick note ...also the toilet need to be visited on those cold days even the toilet seat is sanitaized and heated fir the pleasure of the guest....

Popped in for a cocktail and was also tempted by their macarons. Very tasty! Very friendly service and efficient too. Not too expensive either. The venue is fine but it is just a bit of space at the shard's entry. Will definitely return - the cakes look spectacular.

We had a very enjoyable evening last week for my birthday. The service was very good at the start and were very knowledgable however it then turned quite slow... possibly under staffed? This being said everyone was very friendly and even if it did take a while to come the drinks and cake were to die for. Will definitely be back and would recommend.

The cakes at this place are 'to die for'; exceptionally good, however, it seems to me that Lang was an afterthought because it's tucked-away in the corner as it it were some kind of embarrassment to the main hotel and it is far too cramped to be comfortable.They need to loose the plastic plants in the pots outside too as they add a level of tacky to an otherwise sharp and sleek hotel. Latte was lovely and served in a flask type cup, which was fortunate as it was not made hot enough in the first place.

Had coffee & cake with wife.straight to table.nice choice of cakes.both chose white chocolate & blueberry cheesecake.lovely & light.i had hot chocolate & wife had coffee with blackberry added.all in all very tasty pleasant & by london standards not bad value at £24will revisit

I went to the shard for drinks and ended up eating aswell, the table was amazing couldn't of asked for a better setting. I had the salmon starter which the cream cheese was under seasoned and the toast was abit on the crunchy side, the reat of the meal was faultless.

We had lunch at the Aqua shard and it was a poor experience. As it was busy we had a table at the back and lost some of the view. Then the service was not great and we had to complain. We felt disappointed but from that moment on things changed around, as we now got looked after amazingly! People moved and delivered way above the first expectation and that saved a special day out. Thank you David for looking after us and turning this experience around!!!

We stopped on our way back from having done some shopping at London Bridge Borough Market and before heading home we decided to take a break and relax. This was our first time we notice this little cafe/restaurant and decided to have a try and really was an unexpected experience.The service was very good and efficient, our waitress was extremely cortius and nothing was a bother.My partner ordered a mushroom soup which was delicious, I had a warm smoked Salmon sandwich which was topped with caramelized onions and tomatoes and very enjoyable.Real tea leaves tea which not often you find, then a carrot and walnut cake which my partner said was very good but for me was a little stoggy.Lovely cloth napkins.Very nice and unusual decor and lovely atmosfereThe unisex toilet, very well appointed and spotless clean.Considering the standard of the place, service and the quality of the food we did not think it was expensive.We will definitely go back and I would recommend it.

I've been here a couple of times for breakfast and lunch meetings. The service is very good and the food/teas/coffees are always lovely.

After a long morning of meetings ... Decided to have lunch @ the hotel. The atmosphere and the venue was pleasant. The meal of Cream Potato Soup was very "yummy" to the point where I'm going back again with friends!!! Need a chill out lunch - try it out .... And enjoy the atmosphere'.....

A lovely way to finish a trip to The Shard. Beautiful cakes, didn't think they were very large portions, we had the black forest gateau which was so rich the portion size was just perfect. £9.50 for the tea & cake which I think was a reasonable price. Give this place a try.