Kudos Coffee in Test Valley

Ordered food from Stax and Snax and received a burger that was completely undercooked and pink in the middle, on complaining was told to bring it back for replacement even though I had it delivered. Offered to refund the burger and replace but only if I collected. Disgusting service, please check your food before eating if ordering from deliveroo or any other delivery service.

Myself and a friend came in for coffee and cake one afternoon, after the Coffee Shop was highly recommended to us. The coffee shop was lovely, and there so many choices of cakes. The staff were so friendly and attentive, making our visit a pleasure. Best of all, it’s dog-friendly, so next time I will be taking my Jack Russell with me. A must-visit spot for great coffee and great vibes!

Just wanted to say how amazing our Sunday lunch was today. Absolutely first class and I would say the best I’ve had for a long time.

Shout out to staff member Andy today. Called in with my sister and partner for lunch at 2pm. We came and selected a table before joining the queue. There were crocks on the table but despite being on a break Andy jumped up and cleared the table. We thanked him and settled down.. My sister ordered a wet cappuccino, when she stirred it it was far from wet but not wanted to make a fuss she spooned out the froth and commented that it wasn't quite what she ordered but she was going to drink it. Again Andy jumped up and insisted on remaking her drink. It can be hard to find good service so we made a point of asking his name before we left so we can say thank you A particular thank you from my partner and I as we had brought my sister to Romsey as a day out and it means a lot that she was treated so well

Fabulous meal and Alexander was absolutely tremendous. Great visit, would highly recommend :-)