Kudos Coffee in Test Valley

This place is great. Best coffee shop in Andover. Great friendly staff. Roxzy and her team are fantastic! Always friendly, always accommodating... They make me and my family, including my little toddler feel like part of the family.

Ordered food from Stax and Snax and received a burger that was completely undercooked and pink in the middle, on complaining was told to bring it back for replacement even though I had it delivered. Offered to refund the burger and replace but only if I collected. Disgusting service, please check your food before eating if ordering from deliveroo or any other delivery service.

Absolutely filthy inside & not much better outside. Numerous tables inside & out were cluttered with previous customers cups, saucers, plates & cutlery. I had to clear a table myself & take the used cutlery & crockery to the washing up room, only when I asked an employee (1 of 5) for a serviette to wipe the table did they show any interest. The door mats at both entrances to the premises have been covered in dogs hair for months & the tile & wooden floor surfaces are filthy. Come on Cafe Nero this site needs a refurbishment, take note of your competitors opposite..!! You will notice that I haven’t mentioned the product & that is because I cannot fault the coffee I was served.

Cheese straws, notice said they were the best around lol. You have to be joking, hard pastry, no cheese in fact they were tasteless. Tired one the rest went in the bin. Don't waste your money, this bakery is way over rated.

We stayed in one of the lodges so we were looking forward to enjoying a nice breakfast at the farm cafe. We were told they were operating a limited menu because there was no chef so we ordered an avocado smash, sausage bap and an egg on toast. I asked if the avo smash would come with seeds as shown in the photo and I was told yes. The egg on toast came out at 10.10am and by 10.40 we were still waiting on the rest of the food. When I went to check on our order I was told “5 minutes”, which is clearly code for ‘we’ve forgotten about you.’ By the time the rest of the food came out I was completely over it. No apology was given. There were no seeds on the avocado and the staff were miserable with zero personality. Don’t bother! Save your money!