Based on 471 opinions finded in 3 websites
Based on 471 opinions finded in 3 websites
Opinions
Staff were excellent in here, and the chefs got 20 or 30 meals out in one, piping hot, and at the same time. The staff were polite and served us with a smile. The food is reasonably priced, too. The only downside is just how loud it is. You can barely hear each other. It needs some large rugs on the walls and some carpeted areas under tables to try and dampen the sound. I'm surprised the staff haven't got damaged hearing! Anyway, overall, it's a great place to eat.
Adam stanistreet . 2024-10-24
MORE AT Google
This is a great place to eat. Good service , friendly atmosphere, great prices.
Ellen Morris . 2024-10-13
MORE AT Google
Really nice staff and lovley food. Maybe get pic next time as I keep forgetting. As the food is to good 👍
Chris Sanders . 2024-09-24
MORE AT Google
Lovely place, great food and friendly staff, what more could you want 👍
jamie stevens . 2024-09-22
MORE AT Google
Delivery time stated 45-60 minutes. Didn’t arrive until 45 minutes later. The order wouldn’t have been made if it had stated the correct wait time.
Louise . 2024-09-21
MORE AT Just Eat
Steak and sides were very tasty. Staff excellent
gary adams . 2024-08-29
MORE AT Google
Food was nice although stone cold. Recepit showed pick up was 7.25 but not delivered until 8.05 and we are less than 10 mins away.
Tracey . 2024-08-24
MORE AT Just Eat
We often order take aways from here and tonight we've waited over 90 minutes for our order. I called to chase, was put on hold without being told I'm going on hold, told it's with the driver. No apology for the delay. What's wrong with being polite to loyal customers? I ordered on the 4th of August and had a complaint about the meal. Sent an email and never got a response....
Hana W . 2024-08-22
MORE AT TripAdvisor
Had dinner with some friends here, one of whom was 9 months pregnant. We were seating on the high tables with tiny bar stools which were hard for me to balance on, let alone my heavily pregnant friend. We asked if we could move to any of the other empty tables to be told “got not tables”. I appreciate other bookings might have opted for a low table specifically so left it. It took ages to get someone to come over and order food, all staff just stood at the bar chatting and avoiding eye contact. By the time they did come over, another table had left, so again we asked if we could move…. Again met with a ‘no’. My poor friend ate standing up. Again another table left…. We didn’t dare ask a third time… the table remained empty the entire hour more we were there! Not an ounce of care or thought from any of the staff we’d previously asked. The food service staff are lovely but the waitresses and manager are miserable and rude. Next time I will just get a take away!
Alicia W . 2024-08-16
MORE AT TripAdvisor
We recently visited Koop&kraft and the food was absolutely lovely! As for the staff they couldn’t do enough for you!! They were amazing thank you so much x
Lauren J . 2024-08-16
MORE AT TripAdvisor
We’ve been coming here for years and The food was great was we waited so Long for our food .. I had to chase it up Disappointed
bessie49 . 2024-08-14
MORE AT TripAdvisor
We done the date night promo and it was perfect. Lovely staff, great price for drinks. The steak was beautiful 😍 £32 for 2 adults with a two course meal.
Mairsey . 2024-08-13
MORE AT Google
Food great, service, a little slow. Lovely place tho. Wished they'd served the child at the table first.
Clare Rowley . 2024-08-12
MORE AT Google
We have been coming here long time and its always been a great time ,Delicious food,drinks and fantastic service as always 😋 and the treat for our anniversary was a lovely surprise ❤️🙌many thanks guys ❤️😋🍺👌👍
Graham9025 . 2024-07-27
MORE AT TripAdvisor
6 of us went on Sunday 21st , and all opted for the carvery The roast beef was really dry, admittedly it was replaced by better quality slices after we complained (why this wasn’t served in the 1st place I don’t know) The 2 lamb roasts were also dry and chewy, I didn’t complain about these as being my birthday I didn’t want to cause a scene especially as I was with my elderly mother. The 2 roast chickens, were just roasted breast portions which were ok. The pork belly was also severed dry. The amount of meat served on all the dishes was frugal. Apart from the meat on the dishes everything else was fine. Disappointing is the word I would use to sum up. Real shame as we only live across the road
john allen . 2024-07-23
MORE AT Google
Had steak night well I could have mended my shoes it was tough the whole plate tasted of vinegar I eat mine because I was hungry.was told it's a cheap cut of meat not good at all.
robert harvey . 2024-07-18
MORE AT Google
Went to steak night last night. I could not eat the steak as it was too tough to chew, batard onion ring tasted to strong of vinegar won’t be returning. They did give me a 50% of bill.
Anne Lane . 2024-07-18
MORE AT Google
Fab place to have dinner. We went on a week night with my autistic son. Wasn't too busy early on and service was excellent. They were very accommodating to cook what my son wanted and the grown ups enjoyed the cocktails. I'll definitely go back
Emily Newton . 2024-07-17
MORE AT Google
Good food with a surprisingly large menu. Plenty of choices at the bar too
Stuart Turner . 2024-07-12
MORE AT Google
Table not ready. Waited outside, but no-one came out to let us know when a table was available. Service extremely slow. The main which two of us wanted not available. Sunday lunch roast chicken was a breast with no skin and very dry. (Other meals fine. Belly pork very good and meaty). Four desserts ordered, but only two served. Had to ask for the others. Decor and ambience good.
David Fruen . 2024-07-01
MORE AT Google
Great Sunday lunch at a great price. Service fast efficient and friendly. Thank you.
Mike Redington . 2024-06-09
MORE AT Google
First time for dine in, we had previously had takeaways just after lockdown due to recommendations from friends... Absolutely lovely food definitely come back again
Sam Evenden . 2024-06-06
MORE AT Google
very pleased with our order, was quick and hot
Hannah . 2024-05-05
MORE AT Just Eat
Nice interior. Food ok but sides were cold, service was somewhat lacking and it wasn't that busy.
Samantha Fredericks . 2024-04-12
MORE AT Google
Lovely restaurant and great food.
Marie Hammond . 2024-03-29
MORE AT Google
The food was great, however, we did not order starters, but what they called nibbles, from the nibbles list. This consisted of a bread basket and a big bowl of olives. Before we even had a chance to finish this item our dinner arrived. I tried to explain to the lady manager that we would have expected a break, but she replied ‘they are nibbles not starters so come at the same time’. She did not allow me to respond, so I am below. I would understand if the nibbles were say nuts or breadsticks that a break would not be required, but a large bread basket and Olives? This led to a very uncomfortable and rushed eating experience. Please note at Koop and Kraft you are expected to eat your nibbles at the same time as your meal, pick small!
PERSIANPEA . 2024-02-24
MORE AT TripAdvisor
Been twice in short space in time, great food just can take a while to come out between starters and mains
Paul Murray . 2024-02-24
MORE AT Google
Great food and arrived on time
Anna . 2024-02-20
MORE AT Just Eat
Sadly had a terrible experience last night (valentines day) . We were the second customers in here so not busy at all, and sadly my meal came out hot on the outside and stone cold inside (chicken). It was cooked but obviously precooked. The staff were very apologetic and took it away but it took so long to come back out. We were told 5 minutes but it ended up being about 15/20 minutes, hence why they brought us a complimentary drink. In that time my husband had eaten his meal either that or his would have gone cold as well. We were given a complimentary drink and 50% off my meal however I think they should have taken both meals away and brought fresh out together. I would have rather had a nice meal on valentines day and eaten with my husband, rather than seperately. Sadly we won't be returning.
ruth thomas . 2024-02-15
MORE AT Google
I placed an order at 5:30 PM on Saturday night and received a message around 6 PM indicating that it was out for delivery. When I called at 7 PM to inquire about the order, a representative assured me it was on its way with the driver. However, upon calling back at 7:30 PM, I was informed that they never received my order. This lack of consistency and clarity in communication has resulted in a disappointing experience, wasting two hours of my time. It seems I will have to settle for beans on toast tonight due to the poor service provided.
nick jeffries . 2024-02-10
MORE AT Google
Waited 2 hours no show. Never going to order from them again. Really unhappy.
Nick . 2024-02-10
MORE AT Just Eat
Very nice place. Food and service very good. It was a busy Saturday night, so we had to wait about an hour for our food. Food excellent, almost too much on plate. Staff very helpful. Will go back in the future. Thank you.
Jo B . 2024-01-29
MORE AT Google
Love the Sunday roast, great value.
Nick Granger-Brown . 2024-01-27
MORE AT Google
A birthday party for our 2 year old grandson. Pre-ordered food so service was quick and the food hot and delicious. The staff were brilliant, attentive, and discrete. Lovely suprise they bought out a cup cake and sang happy birthday to Sam with a candle to blow out. Great celebration.
Ian Hunter . 2024-01-18
MORE AT Google
Have never visited before today, even though we live close by. Decided to hive it a go for Sunday roast as reviews had been good. Absolutely like everything about this place. Decor is fun, service fab( not hurried) & food delicious. Will definitely be returning.
Irene Blotsky . 2024-01-13
MORE AT Google
Amazing place lovely food and great staff who always want to help
Noah Harvey . 2024-01-06
MORE AT Google
I popped in for breakfast, they were busy but found us a seat and my friend and I had a very nice breakfast. I would go back and recommend
Lorraine Goodall . 2023-12-29
MORE AT Google
Amazing service and thanks to one of the managers for humouring me and surprising me when I asked her to choose my meal 🤣. Also the singing entertainment was great as well.
Adam salmon . 2023-12-22
MORE AT Google
Absolutely horrific service all around. Staff are rude and inattentive, just standing at the bar chatting constantly throughout the night, not offering additional drinks to our table, and when we asked for more drinks, acting like we’d asked them to explain the meaning of life; when in reality we just asked them to do their job. All so miserable, with zero etiquette. Really not a good face for this company. No wonder you only post pictures online of your food and not your miserable, rude staff!
GlobalFoodie_55 . 2023-12-22
MORE AT TripAdvisor
Do waste your money . . The food quality is not that great and you will be left disappointed. ……………………………………………………………..
Kevin34000000 . 2023-12-21
MORE AT TripAdvisor
I didn't enjoy my meal and ended up ill. Won't be eating there again.
Darren Nicholls . 2023-12-17
MORE AT Google
Cracking meal, service from Lexi was fantastic and the two managers backed her up
Ian Smith . 2023-12-14
MORE AT Google
First time here, food was lovely, proper roast dinner! Took a while to arrive but worth the wait
Kerry Rose . 2023-12-10
MORE AT Google
Banging as always, order came in less than 30 mins
Jack . 2023-12-09
MORE AT Just Eat
Great service, and great live music Lennon taylor
des keech . 2023-12-05
MORE AT Google
First time at this restaurant. We were celebrating my youngest sons birthday and our wedding anniversary. Staff were amazing and looked after us. Food was very qood quality. We can not wait to go back soon 5 stars all day long.
MARSH 777 . 2023-11-25
MORE AT Google
Really good choice of food and friendly staff.
Gary Goodred . 2023-11-25
MORE AT Google
The cheesy chips were delicious and the chicken was good but some pieces were quite hard to chew and a bit tough so let down a bit by the not so good pieces. The garlic bread was not that great but the food arrived hot which is a plus and arrived well on time. Pricey too I feel for a takeaway.
Maryanne . 2023-11-22
MORE AT Just Eat
Had an amazing birthday brunch here, service was friendly, food was good and even got a little birthday treat which just made my day - highly recommend!
Yen Dang . 2023-11-05
MORE AT Google
Service was too slow, wanted another drink but no one came round
rice andgravy . 2023-11-04
MORE AT Google
George , your food as usual was top drawer , there was one slight let down , the concentrated orange juice in the gin and orange was so watery it wasn’t nice We do expect fresh juice ! as a mixer not concentrated !!! But still deserves a 5* for food Don’t mind paying for quality Ray T
Thisadoo2 . 2023-10-22
MORE AT TripAdvisor
Came here as a table of 5. The service was spot on the whole time. We were never left without a drink. Everyone loved thier food. I had the lamp rump it was tender i didnt need any sauces. The deserts are also very tasty. A few peoe ordered just a scoop of ice cream and got a hug bowl. All I would say is its a shame they dont take tips by card. We all wanted tip but had no cash on us. Felt this was unfair on the wonderful staff as they had earned it.
Ellie Louise . 2023-10-08
MORE AT Google
Food was delicious, delivery was earlier than estimated and most importantly food was still hot 😃👌
Marianne . 2023-09-16
MORE AT Just Eat
Two dinners turned up one correct the other not, had to wait a while before it was put right. Started to eat my homemade coleslaw which look delicious until I found a dirty great long grey hair in it. This put me off the rest of my dinner. Couldn’t eat the rest, was offered 50% off the burger, which wasn’t eaten anyway. Woopee do. Check you dinner for long grey hairs before you eat.
Christineprice1 . 2023-09-13
MORE AT TripAdvisor
Great tasting, hot, quick delivery, didn't feel like a greasy takeaway, was great
Katie . 2023-09-12
MORE AT Just Eat
had to wait a while for food the poor waitress looked like she was on her own and did her best. the food was not great we had t-bone pork streak and it was very tough I will not go again,also the table was very sticky the whole place looked grubby.
Teresa Collins . 2023-09-11
MORE AT Google
Went for a birthday meal, staff were very friendly, food was amazing. They even gave me a dessert with Happy Birthday on.
Sandie Montgomery . 2023-08-24
MORE AT Google
We are lucky to have Koop + Kraft as a loc bar, the food here is always excellent and the team are great too!
Jason Vigus . 2023-08-16
MORE AT Google
Had heard the takeaway food from Koop+Kraft was so tasty! So booked a table to eat in , service was fast but could of been a bit more friendly, meals arrived quite quickly and we started eating, unfortunately we found a long hair in the coleslaw! So that put a bit of a dampener on eating the rest of our meals, we called them over and they were very apologetic and offered a discount of the bill , the food was very nice but the hair did ruin the taste some.
Ian Watts . 2023-08-10
MORE AT Google
Second time here… found by chance the first time! And the second visit did not disappoint. Staff so welcoming, and food is exceptional, had breakfast both times and probably one of the best breakfasts we have ever eaten- clearly the chef puts love and attention into their cooking…. See you again soon for a Sunday roast!
Michael Strange . 2023-08-06
MORE AT Google
Order wasn't put through so never recieved it until an hour and a half later. They did compensate us with pudding which was nice however the chicken was so chewy it was inedible so ended up In the bin anyway! Expensive for the bad service and the quality of food I'm afraid.
Lisa . 2023-08-03
MORE AT Just Eat
Loved it. Have always been there but we had Yorkshire puddings missing from order and couldn’t get through by phone as was busy
alanna . 2023-07-30
MORE AT Just Eat
VERY POOR SERVICE CERTAINLY NOT THE GO TO DESTINATION 😞 ONLY GOT HALF OUR ORDER , HAD TO CHASE THE REST UP !!!
Mike Vinton . 2023-07-22
MORE AT Google
Great night floor my friends 30th. The cocktails were amazing 👏
Dawn Cooper . 2023-07-10
MORE AT Google
Just okay. Burgers not worth over £11, delivery was over and hour and a half on a Wednesday night. Shakes were lush!
Alicia . 2023-07-05
MORE AT Just Eat
Great food and staff. Food very reasonably priced ...drinks a little on the pricey side.
Russ Brewster . 2023-07-02
MORE AT Google
Had a meal on Saturday for my father in laws 80th birthday. Staff were amazing and nothing too much trouble. Food was just amazing, great choice and quality and presentation was very impressive. Thanks to all staff at Koop and Kraft for making his birthday memorable 😊😊😊
Clare Mack . 2023-06-25
MORE AT Google
We visited on Sunday evening, the restaurant was 1/3 full, so not at all busy (just as well)... After being seated we waited 10 minutes for someone to take our drinks order, then another 10 minutes for drinks to arrive and our food order taken.... We waited, and waited, and after 25 minutes (45 minutes after sitting down) the waitress came over to see if we wanted more drinks. Instead I asked where our food was and after checking she said that after the table next to us was served their food we were next - the table that arrived 20 minutes after us, but now their food was coming first.... After another 15 minutes another waitress came over to say we would be 5 minutes, turned out to be 10 minutes, so after 1 hour 15 minutes we finally got our mains.... When I book a table for 6pm it's sort of because I'm expecting to eat maybe around 6:30pm, not and hour and a quarter after I sat down. Overall we were there 2 hours, of which 30 minutes was eating food..... Maybe it's a ploy to sell overpriced drinks. The staff seemed clueless, it wasn't busy, so only they know why the massive delay. It's not like anyone really even appreciated we'd been waiting so long and were proactive in managing it - had I not have asked where was our food at 45 minutes I'm sure we'd have still been waiting another hour later, and I don't expect tables arriving 20 minutes after to get their food 20 minutes before us..... And after the wait the food was mediocre too, my blue cheese burger was, for £15, insultingly small and quite salty, the sweet potato fries of two of our meals were burnt, and the Dirty chicken was more coating than chicken making it really claggy, as were the halloumi squares. For what worked out in the end £20 a head I really expect higher quality food than this. A trendy interior doesn't make up for unacceptably slow service, poor food and high prices. Of course, this could have been an unfortunate one off, but I doubt it. I certainly won't ever be visiting again to see if we were just unlucky.....
Russ D . 2023-06-23
MORE AT TripAdvisor
Food quality was great delivery on time but the burger was missing the bacon. Still tasty though.
Mathew . 2023-06-20
MORE AT Just Eat
Booked brunch for a Father’s Day treat for my lovely dad, as soon as we walk through the door at 11:45am, we are told we only have 10 minutes to order brunch and then it goes to the main menu - considering it was originally booked for 10:45am but it was the restaurant that changed it! So after looking at both brunch and roast menus, we decided to have a roast instead as it was 12pm lunchtime. When the waitress comes over, she tells us that actually roasts don’t start until 1pm so we can only have brunch, so we put an order in for brunch even though she had told us previously we could have a roast. (2 of these were eggs royale until 5 minutes later, the waitress comes back to say that they have now run out so my mum and brother had to choose something else!) While eating our food, we see the table behind us have been brought out 4 roast dinners! When we queried this, the waitress went on to tell us that actually we could have a roast and she just got confused with the times, yet continued to tell other various tables that they couldn’t have roast dinners, even though there was a table eating one!! Always enjoyed coming to Koop and Kraft for evening food and drinks but this has put a big downer on our previous experiences. Staff extremely unorganised and quite frankly didn’t have a clue what was going on!
Faye M . 2023-06-18
MORE AT TripAdvisor
Amazing food like every time! Never had a bad meal from them
BRYAN . 2023-06-04
MORE AT Just Eat
Lovely food. Would order again.
Kat . 2023-05-31
MORE AT Just Eat
Outstanding chicken tenders and the tots were the best I’ve ever had!!
Simon . 2023-05-23
MORE AT Just Eat
Wish there was a 6th star! Cracking venue, staff, food... everything look forward to the sunday roast!
Andrew Newman . 2023-05-19
MORE AT Google
I have been here multiple times and on all occasions the food has been absolutely dreadful. The waitresses are superb, efficient, attentive, knowledgable, but that is as far as the positives go. On the first occasion I ordered the chicken wrap, this came out and the tenders in the wrap were rock solid, almost unchewable. The chips were mediocre, not hot, not cold, not really any crunch to them either, but the horrendous chicken stole the show. The second time I had the chicken burger, as I was told by employees that this chicken would be better as they prepped it differently now. This wasn’t true in the slightest. Their chicken is rock solid, clearly too worried about undercooking that they massively overcook. How can somewhere that prides themselves on their chicken be so terrible at cooking it. I also know many other friends who have had the same experience with for awful food from here. Along with other reviews posted. I will not be dining here again.
L1230UXPort . 2023-05-16
MORE AT TripAdvisor
We ordered 2 burger meals one with chips and the other with Tater Tots and the burgers which were different were in the wrong boxes.
JAN . 2023-05-14
MORE AT Just Eat
I normally like koop + Kraft but today it was awful the ribs and mash was horrible never normally like it
Matthew . 2023-05-14
MORE AT Just Eat
Really good loved it better then most round our area
karen McMahon . 2023-05-07
MORE AT Google
Catered for a large family meal and we’re very accommodating. All the food was delicious and the waitresses were lovely, highly recommend
Anna Davies . 2023-04-28
MORE AT Google
My food still hasn't arrived yet. So far its 15mins late.
Luke . 2023-04-25
MORE AT Just Eat
The bloke who sang danger zone and ghostbusters was an absolute legend. Made the day. The staff are cool too
Liam B . 2023-04-22
MORE AT TripAdvisor
Food was lovely, nice cocktails. Disappointed at them running out of roasts on a Sunday. Staff were pleasant.
Jacqui Spearing . 2023-04-10
MORE AT Google
Food was fairly average and service was quite slow but not the worst in town
Steve Kernot . 2023-04-10
MORE AT Google
We had the Sunday roast which was delicious. The meat was nice and tender and the veg had lots of flavour. Great food at a good price.
Bethan Heath . 2023-04-09
MORE AT Google
Banging food spot on go again 😋 👌
Wayne Bridle . 2023-04-09
MORE AT Google
Another fantastic meal out here. Highly recommended!
Dan Lock . 2023-04-06
MORE AT Google
Just as good as when eating in our favourite restaurant which is, Koop+Kraft! We will definitely be getting takeaway meals again in future from them
Ruthy . 2023-04-04
MORE AT Just Eat
Had never been to this restaurant and was really looking forward to it. The service & atmosphere was 2nd to none, however the food wasn’t the best. Flat iron beef and the lamb were tough and very disappointing.
Suzie S . 2023-03-26
MORE AT TripAdvisor
Nice birthday breakfast with our daughter and granddaughter
Mark Thomas . 2023-03-25
MORE AT Google
Driver got a little lost but his communication was very good and he was very polite
Rebecca . 2023-03-24
MORE AT Just Eat
Their new menu and pricing has is worse than the old menu/pricing. Now overpriced, and removed the oink&moo burger from the menu, which is basically a war crime!
Rob . 2023-03-22
MORE AT Google
Visited as a family on my wife's birthday, and the staff couldn't have been more helpful. The place is decorated beautifully, and the food is great... Will definitely be back.
MacMcAllister72 . 2023-03-11
MORE AT TripAdvisor
Where to start...? A great atmosphere along with a friendly greeting at the door is a good start for sure, which is exactly what you get. The food was lovely and the cocktails are equally, pretty bloody special. Encouraged to to take a seat and relax while the waitressing staff professionally waltz around the floor with smiles on their faces helps set the tone. Leya was our waitress one evening and was especially fun to jest with and made her job seem effortless by making you feel comfortable and very welcome. Friday nights may also include some pleasantries in the form of live music. To conclude... •Good food •Naughty Cocktails •Friendly staff •Live music •Leya is the best •Good times
Liam Brock . 2023-03-04
MORE AT Google
A cracking evening out. Good food and really lovely staff. Thoroughly recommended 😁
Christopher Clarke . 2023-02-27
MORE AT Google
Lovely place and food was good but let down by the coffee. Would expect fresh ground coffee, not from a pod.
Richard Hamilton . 2023-02-26
MORE AT Google
Visited as a family on my wife's birthday, and the staff couldn't have been more helpful. The place is decorated beautifully, and the food is great... Will definitely be back.
Steven McAllister . 2023-02-24
MORE AT Google
Excellent Sunday roast dinner in a relaxing atmosphere with friendly staff
Dee Masters . 2023-02-22
MORE AT Google
Exceptional. Chips still hot and crispy. Food packaging very good.
Michael . 2023-02-18
MORE AT Just Eat
Went on valentines day, the service was great and the food was equally as great. Great decorations and cool valentines themed game. Would highly recommend
Rors_50 . 2023-02-14
MORE AT TripAdvisor
First timer, I loved it, cheers kk.
Tom . 2023-02-10
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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