Based on 13 opinions finded in 1 websites
Based on 13 opinions finded in 1 websites
Opinions
The portions are getting smaller and smaller. Have noticed quite clearly that the overall volume is reducing and the ratio of rice to meat is increasing. The vegetable noodles were noodles with around 4 green beans and a few strips of onion. Plus why do they have the temerity to put an add tip option when you pay in a takeaway. Wil no longer use this takeaway as value for money is now poor.
Mark C . 2024-02-03
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Picked up takeaway, the service was quick and friendly. The food was hot and well packed. The quality of the chicken was not the best so I mainly ate the rice and vegetables. They have a good selection of drinks and some Japanese desserts.
chiqui-7 . 2023-07-27
MORE AT TripAdvisor
Incredibly poor service, failing even to acknowledge customers. Food might be great (can't say, I walked out) but the interpersonals (or lack of) leave a bad taste.
Paul D . 2023-02-17
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Hi , I ordered on 8th oct and one of the item called chicken teriyaki was not at all worth it as the chicken was very old and chewy . I did call them and told that the chicken feels like stale and chewy . The manager agreed that they used ydays old chicken and thts why it’s hard . And agreed to refund the amount . I am still struggling to get hold of them and deliveroo too . As whenever i call kokoro they says it deliveroo to replay and whenever i email deliveroo they said kokoro will sort you . This is so disappointing experience . So make sure you don’t go for this item at all .
Anamika P . 2022-10-13
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I usually have the chilli chicken with noodles, and it is excellent . Likewise the sushi is very good. My only gripes are They add 15p extra for each pot. There doesn't seem to be an option to use your own container. They want 10p for the plastic bag. So they add a hidden 40p extra.
Mrg9999 . 2022-07-28
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Waited over an hour and the food never arrived. Ordered directly from the website site. The delivery driver wasn’t answering. When calling the place directly a women on the phone was extremely rude and told me I want get my food or money. Eventually I did get the money back, however the deliver charge was missing so still £4 short of what we paid! Extremely disappointed
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