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1.0
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Nº 260 in 267 in Chiltern

Nº 51 of 52 Other cuisines in Chiltern

Score
OpinionsNoteTripAdvisor-1.0

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Met a friend for a coffee, I thought I would treat my friend because she had broken her leg. The service was good and the drinks were nice but shame about the atmosphere and the harassment I got from the staff. My daughter and her friend were sitting drinking their drinks and because my daughter had ADHD she finds it hard to keep still at the table, her feet are all over the place but she sat with her friend quietly. The member of staff came over to tell me to tell our children to keep their feet off the chairs & tables. Which at the time they weren’t but I must admit at one point they were but I told my daughter to keep her feet off the seats. Then the second time another member of staff told me to get the children to take off their shoes! I was astounded by this. I’ve been to many Costa coffee shops before and never had a problem. I will definitely not be coming to this shop again.

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Took my mum out for a pot of tea and cake. The tea and service was good but o had a scone that was stale and heated in the microwave to boiling temperatures! It was so tough and chewy that I returned it to the staff and explained what the problem was and they were nice about it and exchanged it for a Portuguese tart (cheaper might I add!) This was marginally better. I went to the toilet and was disgusted! Won’t be visiting again. I gave two stars for the service nothing else.