Kings Arms Hotel in Allerdale - Phone Number, Reservations, Reviews

Absolutely abysmal service, literally zero customer care, £130 bill for what obky can be described as oven food, staff didn't come to the table for the whole experience and had to beg to get another drink, avoid at all costs, we certainly won't be returning

A pub lunch which had something for all of us. Friendly & smartly dressed staff welcomed us and explained that the downstairs restaurant area was fully booked but we could find somewhere in the bar area instead. Suited us actually and we enjoyed watching all the passers by accompanied by their four legged friends from our table by the window. Our meals were all great, two had sandwiches & 1 Gammon & Chips which was great for a larger appetite. ✅✅✅

The food was good and service prompt as well as pleasant staff. Prices ok considering biggish portion sizes although for drinks a double is charged as 2 singles so a tad expensive. All was great apart from later in the meal they sat on the next table in an enclosed area a scruffy family with a small child allowed to screech and wander / climb around so we left without desert to get away.

Just had steak pie , it was absolutely top notch , could not fault . Staff very friendly and helpful, would definitely go again ....

Could not believe it. We were in their Sports Bar to watch the Olympikos Aston Villa match and they called last orders with 15 mins of the game left (09:45). Their reason was it was not busy yet there was at least 20 people in the Bar drinking. Absolutely ridiculous

Called in for lunch, my wife had beef and ale pie which she enjoyed with mash and veg, I had a lunchtime tuna thick cut sandwich which comes with skinny fries but I upgraded to chunky chips, also ordered side of onion rings, mine arrived with fries so taken back, back it came with chunky chips which were frozen an not homemade, fiver for 6 small frozen onion rings which went cold whilst waiting for chips to come back.....expected better quality for the price I paid, the bread was medium at best and far from thick cut. Will try other places next time in keswick.

I cannot comment on the food as we only called in for a couple of drinks. Nice cosy pub and luckily not full of dogs when we visited. No wait at the bar and similar prices as other bars in the area.

Very expensive for very plain bland food, undercooked vegetables and convinces the mash was smash 😟 so many better options in the town shame I bought here

I believe in a fair review so here we go… First of all I have visited the Kings Arms Hotel Restaurant many times before and never had a problem, however I felt my recent visit was a let down. Positively, we were greeted and shown to our table quickly. We ordered 2 starters (drunken mushrooms and squid rings) and these were both good portions and very tasty, squid was cooked perfectly. However, then our mains were brought over before our starters had been taken away. No biggie really however staff offered no apology and seemed largely uninterested. The three mains we ordered were the giant yorkshire pudding, chicken skewer and sea bream. The yorkshire pudding was okay, veg looked like it was from a packet and was equally as tasteless. Mash was lumpy and also bland, however the beef was tender. The chicken skewers consisted of 3 small pieces of chicken, 3 pieces of pepper and about a whole onion sliced up. Onion was definitely undercooked and we also suspected the chicken was slightly as it had a stodgy texture. The fries were nice and salad was decent with a nice dressing. The sea bream was disappointing. It also appeared undercooked, and lacked taste. Would have benefited highly from simply being served with a wedge of lemon to add some flavour. The “saffron” mash as advertised contained no saffron whatsoever and was the same lumpy, tasteless mediocre mash served with the yorkshire pudding. The cherry tomatoes were nice, peas fine and chorizo was nice, however there was again an absence of the basil which the meal was advertised as being served with. Although presentation was nice, in my opinion it is pub grub standard food charged at restaurants prices. Food unfortunately did not meet the standard that we are paying for, or that we have experienced years prior. Having worked in a professional kitchen myself i feel like there was a lack of coordination between front and back of house staff.

Poor food and poor service. My wife had the halloumi stack and halloumi was over cooked but still edible. The onions were dry and burnt and completely inedible. When we fed the back, the response was that this is the way that it comes. Well, if that's the case then we won't be coming back.

I don't normally write negative reviews as I prefer to give negative feedback in person, but when I was asked how my meal was, the staff seemed so disinterested, that I felt this medium was the only way of telling the 'powers that be' what I think they need to know. I was not a guest at the hotel and called in for a meal and a pint as the Yorkshire Pudding meal on the menu on the outside board caught my eye. I don't normally baulk at prices, as I genuinely believe in paying for quality, so when I parted with the best part of £25 for one course and a pint, I hoped I would be impressed. sadly not! The meat was tasty and tender, and the veg was nice and crispy, but there it ends. The Yorkshire pudding was about an inch thick, claggy and almost inedible. Being a Yorkshireman, I know a decent pudding. The portion of mash was minute and there was hardly any gravy provided. Now here is my gripe. I had an operation on my throat recently, and prefer my food quite moist, so I asked for extra gravy. The waitress was noticeably embarrassed to say it was £1.50 for more gravy. I agreed but expected a gravy boat full of the lovely stuff. What arrived was the smallest jug of Bisto gravy I have ever seen. By my calculations, at last Sunday's family lunch, I must have made about £150's worth of gravy! What a rip-off. When I was asked how my meal was, I tried to provide some honest feedback to be told that they don't determine the prices. First and last visit. Avoid, avoid, avoid.

I opted for the Cumberland sausage ring with mustard mash and onion gravy at £17. Tiny portion of mash with the sausage ring on top, no veg included, that was an extra fiver!! My wife opted for the steak and ale pie, which to be fair was nice, but at £18.50 you’d hope so too… The veg was served separately in a tiny pot, the peas were practically like bullets…. Staff were friendly that served us but wouldn’t go back again, for too expensive for what you get.

Despite over comments service was good and helpful. Reasonable but limited seasoning. I think the bruschetta had merely been shown the garlic but main course pie excellent. Beer well kept Reasonable value

I visited for breakfast on a Sunday morning. They clearly have one standard for hotel guests and one for walks-ins. Two different menus - when I looked at the hotel guest menu it was taken from my hands. I also had to wait more than 30 minutes for my meal to arrive and only then after asking the waitress. Others around me who arrived much later were getting their meals in a timely fashion. The excuse I was given was they have a large group of hotel residents this morning. They obviously prioritize these guests over walk ins. If that is the case it should be advertised. As a result of complaining I did get a discount on my bill but it did not compensate for my plans for the day being delayed.

My visit to King's Arms in Keswick was nothing short of exceptional! The culinary experience was truly outstanding, with the slow-braised pork cheeks leaving me utterly delighted with their explosion of flavors. The impeccable service made me feel valued as a customer, enhancing the overall enjoyment. Opting to dine at the bar provided a perfect atmosphere that even welcomed our furry friend. Our friends who joined us also had a wonderful time. Personally, I savoured a perfectly cooked steak as my main course, adding to the culinary delight. Without a doubt, this dining experience earns a resounding 5-star rating!

Kings Arms is a restaurant and a hotel.located in the center of Keswick, a town in Lakes District National Park, in the North of England. We came here to have dinner traditional food, but also modern English food. I choose whipped creamery goat's cheese with IPA beer paint as first dish, traditional beef Pai with a Gold paint as main dish and English pudding with Baileys as dessert. All very good and the place was very comfortable and the staff very friendly.

This is a traditional pub with a restaurant had Cumberland sausage with mash and a onion gravy. The mash had mustered seeds in which over powered the dish and chef had gone over board.

Visited yesterday at lunch time and will not be back. As we entered the restaurant, we were told to sit down at a table by a waiter, however as we went to sit down we noticed there was only one chair. A member of staff pointed out to the waiter that it only had one chair and we were left standing there for 5 minutes until a different member of staff asked us if we were okay to which I explained about the chair situation. We were given menus to look through and then waited a further 15 minutes before our order was taken despite several members of staff walking by. When ordering, we were surprised that the pie does not come with gravy and it is an extra £1.50?! We then waited a further ten minutes for a member of staff to come back and tell us that they did not have the drink we ordered so we then reordered something else. The wait for food was roughly 45-60 minutes which was absolutely ridiculous considering there was only about 5-8 tables in the whole restaurant. It was clear everyone was getting as fed up as we were as two tables around us asked how much longer they would have to wait for their food. When the food finally arrived, it arrived wrong 😑. This place is seriously lacking in customer service skills and is pricey! £38 for two ciders, a tuna mayonnaise sandwich and a pie. Won’t return.

Looked like a great place, ambience lovely. No service, we literally had to stop a waiter to get drinks and order. Meal took 40 minutes to arrive, but we understood they were busy. Food arrived, we ordered the famous chicken bacon pie, so full off herbs I couldnt eat it, vegetables were frozen bag stuff that had been sitting in hot water for hours, I waited for a waiter to take away and was happy to order dessert but no one came, did mention on paying the meal was awful, just no response. Note: I am a fussy with food but also expect some quality when paying £50 for two meals and 2 cokes.

Usually a regular for us when in Keswick..every month, however since the refurbishment & the poor staff having to dress like they are working in in The Ritz it's lost the ambience & lovely atmosphere. A few others who were in at the same time agreed . Food prices ridiculous, same meal in pub of same brewery almost £5 cheaper We also went to the sports bar to the rear of the Kings Arms..Casas which is also ran by them. Lovely lad behind the bar, very helpful & busy. However the manager from pub came in & reprimanded him for sitting down - nobody was at bar ! Same name as before refurbishment however seems like a different place altogether. Even the dogs weren't comfortable!

Very busy and no real distinction between bar, restaurant or hotel. A bit of a mess really. Ok for drinks but menu incredibly average.

Called in just after reopening as we were so looking forward to reacquainting ourselves with the good honest pub that the Kings Arms was. Terribly disappointed. When we walked in every table was stacked with used glasses which should have been a warning sign. We stood at the bar for a good 5 minutes waiting for a member of staff to appear. There was a chap in a suit running around looking terribly harassed. When we got served the wine was warm as it turned out the fridge didn’t work but no one had told the young lady who served us. Then the 40th anniversary beer was rank, some serious looking at the way it is being served and stored required. Really disappointing as we had been looking forward to returning after the refit. On the positive we thought the refit looked great but we ate elsewhere and won’t be returning in a hurry.

Waited 40 mins for 3 toasties. When they arrived each one of them was appalling. Not toasted, cold inside, came with a small handful of cold fries each. Coffees we had while waiting for them weren’t hot when they first arrived, no chance by time food arrived. Service also rubbish. Complained to no avail then complained again at the till and the surrounding tables all joined in about how bad their meals were! Just disappointing.

We called in here for lunch, they do sandwiches, jacket potatoes, ploughman's and main meals. I had the fish pie, hubbies had Cumberland sausage and mash. We both enjoyed our meals.

The Kings Arms has a range of seating areas. There are some arm chairs to chill in, some standard pub seats with tables to dine at. There are some high stools with tables as well. The food is varied and reasonably priced. We shared the soup and a sandwich deal which was very good. The jacket potatoes are yummy. We enjoyed the atmosphere which seemed to be a mix of regulars and visitors. They were short staffed and took an hour to clear the plates and glasses away which was the only fly in the ointment. The loos are upstairs. We thoroughly recommend this pub.

Got seated within a minute of arriving, place looking busy. Meal arrived, was hot and tasted ok. Good to see the burger was not in a brioche bun. We enjoyed are time, and will be back.

First visit here.We have read mixed reviews about the kings Arms but on our visit we found the service to be friendly with all round good service.I decided to try the famous ale pie as I've been to a few places that state that also.The...

Ate here twice, both times in Restaurant, though could eat same food in Bar. For a central eatery, good value, good portions, well cooked and tasty. Staff really friendly. Walk ins only, could not book, so early evening better time to go

We chose this place as it had a variety of food options and looked inviting as we passed by. Both my husband and I had burgers, mine vegan, and both were tasty and really filling. As expected, prices are slightly higher given that this is...

Worst Sunday roast I’ve ever had. In a group of 12, only 1 said it wasn’t too bad. The rest agreed it was terrible quality. It was so bland and tasteless. Undercooked plain/basic veg. Stale puddings. Mash was half mashed potato with no seasoning. Roasties...

Somewhere along the way, this normal boozer became a gastro pub and charging £15 for a burger explains why they are empty Avoid this cash trap.

Popped in for a quick bite at lunchtime midweek out of school holidays. Service was quick and pleasant and food was reasonably priced (we had a jacket potato and a toasted sandwich). Quality of the food wasn't brilliant (in comparison with a cafe in Ambleside...

We just came for a half each about 7pm on a Monday night. Very pleasant service, will probably book here for a meal next time.Nice craft beers on tap,very reasonable prices.❤️

Good food, hot and tasty a a very reasonable price. We always visit here when in the area for the friendly welcome and attentive staff.

We enjoyed a really lovely meal here, first time we’ve been and will definitely return. Despite being short staffed, we got great service and the waitress was very friendly and very good at her job. We had roast topside of beef with Yorkshire Pudding, Roast...

Lovely Sunday lunch, very welcoming, service excellent, dog friendly. Only reason for not giving 5 stars is that the cauliflower just needed another 2 mins, roast potatoes 2 mins less, that said the beef was sublime. We will be back.

Outstanding food quality with a great choice and service, catering for all needs . We will definitely be back to visit again

Came here 4 years ago I loved the pub restaurant it had ambience and the staff were lovely only just missed lunch cut off time. I always said I'd definitely do lunch here if I was up here again well the place is still lovely...

Visited for lunch whilst on an organised tour so was time limited. Found table in bar area & ordered sandwich & chips. Also ordered large glass of Sauvignon Blanc, delicious but it was £8.10 for a glass! Sandwich arrived quickly, bread was soft & fresh,...

Food was excellent but the best part was the very helpful and friendly. Well done guys it was a pleasure

Service was great and staff pleasant but food terrible for the money, chicken Kiev overdone just about eatable and the black and blue (baffled why it’s called this as a tiny bit of cheese inside) burger was £16 and see the pic ffs worst I’ve...

Myself and my partner are a queer couple and we were so thrilled with our server Katie and this lovely restaurant. She made us feel so welcome, and totally looked after us. My partner can't eat wheat, and Katie helped them find a great meal...

Food was of a decent standard and there was lots of it. Keswick restaurants are all very busy currently and short staffed so I think it’s important to cut them some slack. Staff were a little chaotic but friendly and cheerful. Nicer restaurants in Keswick...

Walked through to the restaurant, several empty tables , only to be told; quite rudely, that they weren’t taking any more orders, despite an order being taken as I arrived. When you consider how much hospitality has suffered over the last year or so, you’d...

Food was okay, chips were particularly nice. However, the service was terrible. Waitress was too busy having a chat when we walked into the pub to sit us down, when she finally decided to see to us as customers we were seated in the back...

We came for evening meal and had pie and chips, which was nice. Service wasn't particularly great. However would still return as food was decent.

We were in Keswick, on a lovely afternoon, and wanting a pub lunch, we managed to get a nice table in the lane beside the pub. After sitting down, we saw waiting staff, seemingly rushed off their feet, serving the other customers.. 10 mins later...

Terrible food, we ordered burgers. Not a good taste. not recommended. Waiting for bill to pay more than 30 minutes.

Me and my boyfriend came up for the weekend and forgot to book somewhere to eat in the Saturday and this place you didn’t need a booking so we thought ok let’s go here, there was an atmosphere and it was busy. We got a...

Three of us had soup and sandwich and one had a jacket potato. The jacket was hard and unable to cut with a knife in one part, but 90% of it was tasty and it came with a very generous serving of prawns. No issues...

Stumbled across this when the hotel next door ignored us to be seated and what a bonus that was. The food was fabulous and the staff lovely! I had the haddock and chips and it was beautiful, not greasy with chunky chips & mushy peas...

Dined here 2 nights running. Food excellent. Staff could not be more accommodating within the current COVID guidelines. They were helpful, jovial, attentive and extremely efficient. Highly recommended from a thrifty Yorkshireman

Went here for food after a walk in the fells. The food was ok but we thought overpriced. My wife paid £15.25 for what i thought was a very mediocre burger. We asked for extra gravy for our pork dinners and they brought us a...

Covid times are scary. But this bar come dining venue was well organised. Food was okay and you get what it says on the tin. Good size pies, decent service, great for a refill after a day round Keswick. My only criticism was the wine....

Went in for a couple of drinks. It was a Thursday early evening so was starting to get busy. We understand that bookings for eating aren’t taken. Just turn up to see if available. They dealt with the Track and Trace very well and overall...

Buena comida, pub cálido y acogedor, los camareros fueron serviciales y muy amables, los procesos de covid siguieron muy bien, ¡muy recomendable!

Came to meet friends for lunch here (they were staying). The staff were very friendly and moved furniture around to help get my mum's mobility scooter in and our dog! We had some lovely fresh sandwiches and I had some chips. The bread was tasty...

Popped in for a drink and looked at menu and decided to give it a try. Lovely food, especially the pies. The staff were so helpful and made you welcome and good Covid precautions.

Popped in here for a drink as we had already eaten, it was explained about the covid 19 rules on entering, filled in test and trace felt very safe staff doing a great job, thanks guys.

Dodgy Eat out Help Out scheme, they are profiteering and taking advantage of the scheme. There is a separate menu and drinks aren't included. The food was tasteless/frozen 2 courses for £10.... and it was worth about £8... but then they will be claiming back from the government. When you check the prices of the food from the main menu it would be cheaper than what they are making from the scheme, so they are corrupt and its despicable. Really don't know how they are getting away with it.

Following covid-19 rules so felt comfortable enjoying a few pints in the bar. Food looked good too. Well worth popping in. Would recomend booking well in advance for meals etc.

Food was decent, huge portions and really tasty pie with pastry all the way round as it should be. Service was okay. Staff had masks however they did not take down our details for the test and trace which was concerning.

Although this pub is registered for eat out to help out scheme and it’s all over the website and the gov.uk website..... They’re not doing the discount. Really poor slow service (we waited 30 mins for two drinks) ordered a children’s menu and there were no fruit shoots, no other drink offered. We asked when we got the bill about the discount and staff had no knowledge and the manager wasn’t available. Would have rather supported another Keswick pub/restaurant instead.

Went in on a Monday night as their website stated they are participating in the government funded eat out to help out. We ordered food and drink and paid after a few minutes, but it was higher than expected. Queried but where told it was a mistake and they arent participating! Food was half decent pub grub, but would be worth going elsewhere to get better value.

Please be aware that this establishment is not participating in the government Monday to Wednesday meal discount scheme despite being registered as such. We were not advised when we ordered an overpriced meal that the discount would not be honoured and were left to pay full price. Food was average and the service was poor despite not being remotely busy. Lots of choice for food in keswick, will definitely not be choosing to eat here again.

Paid £350 for two nights - very disappointing and POOR value for money!!! The room was shabby and poorly decorated. It smelt of stale cooking.

Went for today's Sunday roast ... very disappointed, beef was tough and chewy - couldn't swallow it! Barely any potatoes or veg and service wasnt very attentive.

Popped in for a drink. Clearly tourism influx - and changes in taste - has passed this place by. In a world of gin o'clock, having only 6 gins (mostly old school) behind the bar a bit old fashioned. Ales on tap - nothing special. Presume it serves a loyal local clientele. But nothing much to offer visitors - other than a taste of the 70s.

Enjoyable pub food, pleasant surroundings and good service. I would certainly visit again. Good value and good portion size

Acabo de almorzar aquí. ¡El pastel de pollo y jamón fue uno de los mejores pasteles que he probado en mi vida! ¡Enorme también! Mi compañero tenía el pastel de carne y cerveza y la suya también era bueno. Mucha carne en ambos. Tan sabroso Las fichas no eran tan buenas, por lo tanto, cuatro estrellas.

Visitamos el restaurante Kings Arms el domingo 16 de febrero. Teníamos una mesa reservada en el restaurante. La comida tardó un poco en llegar pero definitivamente valió la pena la espera. El rosbif era fantástico, muy bien preparado y una porción muy generosa. Los pasteles fueron excepcionales. Toda la comida era fresca y hecha con los mejores ingredientes de calidad. El personal fue amistoso y atento. Sin duda volveremos a almorzar la próxima vez que estemos en Keswick ??????????

Visitamos Keswick mucho y siempre llamamos a Kings Arms. Los últimos años nos hemos ido para el año nuevo y en NYE y nos ponemos cómodos aquí toda la noche en lugar de ir a los pubs, ya que está muy ocupado. Muy buenas bebidas, definitivamente no me puedo quejar, pero la comida es un poco. . . meh No está mal, pero ciertamente no es genial. Llamamos allí el domingo entre Navidad y año nuevo y tuvimos el almuerzo del domingo. La carne estaba muy bien y muy bien cocinada, pero el resto estaba demasiado apresurado y adoquinado. No espere exactamente la presentación de grado de restaurante con estrella Michelin con un almuerzo del domingo, solo que se ha pensado un poco en poner comida en el plato. Independientemente de esto definitivamente lo recomendaría.

El lugar es acogedor y la comida es sabrosa. Sin embargo, sugeriría que el escocés detrás de la barra sonriera. Volveré seguro pero probablemente me quedaré fuera del Peroni. . . 5) 20 esto es keswick no Londres

Disfrutamos y recomendamos su pastel de pollo y jamón. Mucho para comer y bien cocinado. El único inconveniente fue que solo nos sirvieron papas fritas y guisantes con el pastel.

Called in for a drink and stayed for dinner. Fish pie and cheese and onion pie for us. It was delicious. Plenty of it and extremely tasty. Fish pie - loads of fish. Much better food than other pubs in Keswick.

We stay in Keswick or the surrounding area on a regular basis and so know the Kings Arms well, but this is the first time we have stayed there. So glad we did as the room was spottlessly clean with lovely decor. The food is delicious and the staff are welcoming and friendly so all in all a fine place to stay and we will be back.

Downstairs behind the very busy bar is the restaurant well decorated with pictures of locals extensive food menu and it was heavily booked ,however you could also eat in the bar if you could find a table.

Even midweek in September most restaurants in Keswick are full. Luckily we found a table in the bar as the restaurant area was already full. Simply pick your table and order food at the bar. We both had Black Pudding Stack starters followed by Steak and Ale Pie, washed down by a pint of Jennings bitter.

We enjoyed 2 meals in the kings arms,it was good food and service and the drinks were fairly priced,they also made our 4 legged friends welcome in the bar area,there is also a restaurant.

We stopped here for two toasted sandwiches. We had a nice lunch and were able to bring the dog with us too.

Only had a couple of drinks in here it smelled a bit damp to be honest. There are better pubs in the vicinity.

Mi compañero y yo visitamos aquí el domingo. El personal, particularmente el Chelsea, fue muy servicial. Mi compañero sufre de alergias graves a los frutos secos y al pescado, así que comer fuera es un problema, pero es algo que disfrutamos y haríamos más si el personal nos hiciera sentir tan tranquilos y cómodos como nos sentimos aquí. Desde el momento en que entramos e hicimos las consultas iniciales sobre alergias, el personal no podría haber sido más útil. Nada fue demasiado esfuerzo y nunca nos hicieron sentir como si estuviéramos siendo incómodos. Como resultado disfrutamos de una deliciosa comida en un buen entorno. El Sunday Carvery fue abundante y delicioso. Sin duda volveríamos si esa manera otra vez.

This could have been down to it being a hot day but during our meal last week the flies were intolerable.

we had two meals here in the restaurant, the beef and ale pie is very very nice and full of lovely tender beef, great service and decent pint, and no dogs allowed in restaurant, bonus for people with none ( sorry dog lovers)

Fabulous food and a lovely place. Highly recommend the Fish platter but be prepared, it's a very generous platter! We visited twice as it was so good couldn't get in the third time unfortunately as they were fully booked. Even our labrador was welcomed and was given lots of biscuits by the lovely staff.

Este pub y restaurante sirve buena comida inglesa. Bastante grande interior, pero sigue siendo un servicio muy rápido y bueno. La comida es de calidad media pero bastante barata. Algunos platos originales para elegir también.

We had a lovely greeting on arrival. The room was spacious and had a four poster bed

We called on a Saturday afternoon, and the Resturant was fully booked. We were offered food in the bar area instead.

Went here when staying B&B; in the area - have stayed here but a few years ago - the food was as good as ever and big portions - and offering 50% off all food with a gourmet card you can't go wrong - would defo reccommend to anyone

On arrival we requested a table for six which we were told they would no cater for however, after asking for a table of two and four with separate bills they allowed us to eat in the restaurant, however they were very hesitant and did not want to cater for a group of six people. Upon ordering we were told the roasts for the day were pork and beef and that is the only information we were provided with, on the understanding all meals were the same with only a change in meat. Oh weren't we wrong! Three of us had pork two had beef and one had pie. When the meals came to the table the three with pork were highly disappointed with what was put in front of them. A few slices of pork, two roast potatoes, stuffing and a little bit veg. The difference between the quality of the beef dinner which included a large Yorkshire pudding and mashed potato was unbelievable and for almost £13 each for the meal, it was an absolute disgrace. When we mentioned the disappointment of the food to the staff she explained that the board which was not pointed out and was hidden at the back of the restaurant explained this, however, as we are not from the area and had never been before we did not know any of this. She said that she was happy to bring some extra mashed potato and Yorkshire puddings out since we weren't happy, but we would have to pay extra, which we declined to pay extra for. At the end of the meal which none of us ate very much of we complained and the staff continued to ignore us until they cleared the table. The staff were very rude and did not deal with the situation well. After paying £100 for a meal for six which was disappointing we requested to speak to the manager. After explaining the situation to the manager he was very defensive and did not like what he was hearing and was also very rude towards us. After finally getting through to him he offered us a 10% refund and walked back into the restaurant, after following him to receive the refund we were asked to leave and told the manager was not giving us the refund that he originally said he would. The service in this restaurant was diabolical and it is evident that the staff clearly do not care about whether their customers are happy or not. I would not advise anyone to visit this restaurant if they do go into keswick!

Our second visit and it was epic, yet again! Lovely staff and amazing pies. Be prepared to wait a little longer than expected after ordering but the food is definitely worth the wait! Cannot recommend enough for the price, size of portions and lovely, friendly service. 5* to all of the staff working the evening of the 25th May :)

Lots of great eateries to choose from in Keswick...we opted for the kings arms hotel.

Can not recommend this place enough, the food is fantastic ! The chicken and ham pie made to order was amazing as was the steak and ale pie , will defiantly return , wonderful staff to .

El personal super amable que amablemente nos apretó en una mesa a pesar de estar reservado. A mi marido le encantó el pastel de pollo y jamón, mi hamburguesa estaba un poco hecha pero la buena música lo compensó.

We ate dinner in the restaurant on a Saturday evening and the place was packed. Booking a table recommended. The speed of service was quite reaonable considering how busy they were. Food well prepared and presented. The waiting staff were polite and efficient.

The pub it’s self is nothing special. Just a pub! We had a couple of drinks as the food area was busy. Once it was quieter we sat down to eat. We both had Steak and Ale pie. It was amazing. The sort of food you have to eat it all even though you are full.

Stayed Friday 29th and Sat 30th March 2019. We had a room at the top facing the square however the bed was against the window so the only way to see the square was to climb up on the bed and look out. The room is narrow and every bit of space has been used to provide storage but due to lack of space to get a access to the wardrobe you have to move the chair then put it back each time as there's no free floor space. Toilet has a shower which is very noisy to use. Tea and coffee facilities in the room and housekeeping was done early which suited us. Reception and bar staff were not rude but not hugely welcoming. The girls in the restaurant at breakfast were a breath of fresh air and couldn't do enough for us. Breakfast was good with plenty of choice. We had food in the bar on the Friday night which was lovely and large portions. It's a relaxed but busy pub with families and dogs and many locals use it. £4 for 24hr parking at the back of the hotel with a short walk to the front door. If you have any problems with stairs I wouldn't book here as it's an old building with original staircases some of which are spiral and very narrow.

Called in for lunch yesterday on a very wet day. Had a delicious hot sandwich and plenty of tea. Great friendly service.

Bar was packed on Sunday afternoon- very lively and popular. Returned for dinner mon eve. Steak and ale pie was very tasty but the pastry could of been crisper. Gammon steak enormous. Menu says four ounce burger, upgraded to two 4 oz but it was huge. Service was friendly but dogs not allowed downstairs in restaurant but allowed in bar.

the rooms were a little small and very close together the corridors were not very wide an it made be feel like I was on a ship. the beds were not the best but they were alright