Based on 6 opinions finded in 1 websites
Opinions
Such a shame the food is quite nice but the customer service here is truly awful ....it really truly does let them down beyond belief.....we have on 2 occasions ordered food with a lady over the phone ( she doesnt write things down) and I even repeated over again what we ordered ...she replied ' we are 'really busy at the moment ' so your food will be there in around an hour' - to which we said ok that is great ....we placed our order 2 hours later still no food - we rang them ' oh sorry we are closed' we have no trace of your order - truly hopeless!! - they have lost a good customer here and as I work in customer services I will also make sure to tell at least 10 of my friends family & neighbours of my experience ....... what a shame.
Alan N . 2024-03-28
MORE AT TripAdvisor
This is by far the best fish and chips in the area, both the fish and the chips were excellent and a lot cheaper than a lot of the fish and chip shops in the area. If you live in the Scawthorpe, Woodlands and surrounding areas, please give this fish and chip shop a try. You will not be disappointed. They can definitely cook chips, which the other shops can't.
darrenelain . 2022-07-30
MORE AT TripAdvisor
Waited around 2 hours for delivery. Had to complain to food hub who were told blatant lies about the order being on its way. By the time it arrived i was about to leave home and didnt have time to eat it. Quickly unwrapped the savaloy sausage to eat on my journey and it was stone cold, literally stone cold. Will never be ordering from here again.
Ashlee B . 2021-11-06
MORE AT TripAdvisor
Portions plentiful, clearly freshly cooked as was even hot when i arrived home. Really is worth the money
Richard . 2020-04-12
MORE AT TripAdvisor
lovely fish and chips. always friendly staff and good food .great value for money meal deals . great kids meals. they do delivery now too
matt b . 2018-09-14
MORE AT TripAdvisor
Great food always frendly staff fish is always freshly cooked to your requirements .top quality great value for money .
Maria H . 2018-08-28
MORE AT TripAdvisor
Similary restaurants in Yorkshire and The Humber
99 Opinions
Sadly this branch has lost its battle with house flies. AST least they had put netting over the pastries counter but they were too numerous for us to enjoy the experience.
6 Opinions
Wow the food here is AMAZING. I have visited Kaynas many times with both friends and family and cannot speak highly enough. The staff are friendly and helpful in every way. The food is delicious and its the best flat white I have ever had. One if my favourite go to places, a jewel of a find.
390 Opinions
Helpful staff, pleasant surroundings but food very poor. In particular the Risotto with wild mushrooms and spinach. It was tasteless and no attempt made to present it well or garnish it. Just a heap of soggy rice. Embarrassing as friend was paying. Pie and chips reasonable. Lion of pork very tough stuffing. Talked up big but better food in market cafe at half the price
189 Opinions
Not the place it used to be. Gone dirty and the gents toilet was disgusting as it looked like it hadn't been properly and hygienically bathroom cleaned for weeks. Service was slow and staff run off their feet because there wasn't enough of them. The once glorious soughdough bread has gone and there are no tea cakes (at Easter!!!). Such a shame as I used to enjoy going here....but not anymore. For the prices you pay, it is poor value for money. The owners have run the place down and should be ashamed. It used to be great
432 Opinions
Very welcoming, very efficient friendly staff, the ambience was nice and the food excellent. Our server Angela was very friendly and informative, as it was our first time at this Toby Carvery, but it won’t be our last.