Based on 4.653 opinions finded in 4 websites
Based on 4.653 opinions finded in 4 websites
Nº 199 in 225 in Epsom and Ewell
Nº 33 of 33 British in Epsom and Ewell
Opinions
Never received my order though it said delivered
Jennifer . 2024-12-11
MORE AT Just Eat
Took ages to arrive and was stone cold
Oliver . 2024-12-07
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food was almost cold by the time it eventually arrived
Jackie . 2024-12-07
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Very tasty, hot and pretty much in time - would definitely use again
Gavin . 2024-12-06
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my order was never delivered....
Marz . 2024-12-04
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Delivery driver was really pleasant and really nice and happy.
Pauline . 2024-11-30
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No point putting a note in your order as they do not listen to you anyway!
Sharon . 2024-11-26
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I requested certain cuts of the chicken pieces and that was listened to. Really nice meal.
Madeline . 2024-11-25
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Best thing was it was hot when it was delivered
Alison . 2024-11-15
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I felt magnificent customer service and the way manger Sanjay speak ‘s really fascinating . i felt that the store is really clean the chicken taste is really good I feel friendly environment I am so amazed 😇
Jonnadula Sindhura . 2024-11-12
MORE AT Google
The buns were burned for the burgers and they still sent them anyway.
Leah . 2024-11-12
MORE AT Just Eat
Customer service was Top class & Mouth watering chicken & my kids love this KFC popcorn chicken always pleasure to have some KFC finger licking chicken in weekends especially.Thank you Kentucky for having wonderful service in KFC
KOTLAPATI MAHESHU . 2024-11-10
MORE AT Google
Awful! Worker took my phone and wrote a review without my consent!!
NotTosinBTW . 2024-11-10
MORE AT Google
Service is very nice. Staff behaviour is very obedient.
mohammad Sajith . 2024-11-08
MORE AT Google
Great experience.people are friendly
Tanaka Dhliwayo . 2024-11-06
MORE AT Google
wrong item was delivered and daunting process to get refund
Yantao . 2024-11-03
MORE AT Just Eat
They missed off some chips but otherwise cool
Elian . 2024-11-02
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Delievered nicely and the courier was nice too!
Holly . 2024-11-02
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Cold food not going to use just eat again
Kev . 2024-11-02
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Honestly haven’t had it in ages and it was even worse then I remembered the chicken was sopping wet with grease , the chips were under flavoured and the chips were soggy
Shanai . 2024-10-31
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Very good service - can never complain from kfc
Rebecca . 2024-10-29
MORE AT Just Eat
Great service by vinutha and gopi
Amal Ajay . 2024-10-26
MORE AT Google
Food was great and order arrived on time. Will order again.
Aaron . 2024-10-25
MORE AT Just Eat
Chicken was so fresh and staff vinitha christi and diviya did great service
James De Guzman . 2024-10-23
MORE AT Google
Chicken was freezing Cold the same with the chips and my drink was warm
Demi-jai . 2024-10-18
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The order in the system says delivered but the food wasn't delivered.
Jocelyn . 2024-10-16
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Friendly delivery guy, food was cold and dry
Teresa . 2024-10-12
MORE AT Just Eat
Nice service and staff was friendly
Irene Iapid . 2024-10-11
MORE AT Google
Had to cancel as it was over an hour and a half since I ordered and they kept putting back the delivery time every 5 mins.
Elian . 2024-10-11
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Food was so cold had to walk to restaurant and then the delivery left after 45 minutes
Kuba . 2024-10-11
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Pretty poor and no chips which had been ordered and paid for.
Hugh . 2024-10-11
MORE AT Just Eat
Very good food worth for the price very friendly staff and fast service
Isabella Andrews romero . 2024-10-10
MORE AT Google
The food took over an hour and a half to come. It was supposed to be delivered at 7:15pm but has been delivered at 8:30pm. Every single item is stone cold. This service is appalling and should not be taking this long when it said 20-30 mins or it should at least be hot when it’s taken this long!
Holly . 2024-10-10
MORE AT Just Eat
not happy after spending £20 food is cold and tasteless and then drive a car find a place and he's saying I've ordered it to the wrong details where I'll be looking food here for the last three months
Ash . 2024-10-10
MORE AT Just Eat
some food cold, work out a way to get food delivered hot
Lynne . 2024-10-08
MORE AT Just Eat
Ordered food because I was at work and couldn’t walk down to collect it, food took and hour and a half to come, I understand they can be busy but not that busy
Samantha . 2024-10-04
MORE AT Just Eat
Great service by vinutha akhil and prasad
Soniya Ghimire . 2024-10-04
MORE AT Google
I was a bit worried when I saw a bicycle delivery, but the food was still hot👍
Sarah . 2024-10-03
MORE AT Just Eat
The 4x chips and 2 wraps did not turn up
Alex . 2024-10-03
MORE AT Just Eat
Ordered food at 7:30 and didn’t arrive till 9pm. Food was a bit cold and soggy chips - not the best money spent ever :(
Hattie . 2024-09-30
MORE AT Just Eat
Waited nearly 2 hours. Tried calling a few times but no answer and when it finally arrived it was cold
Sam . 2024-09-29
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The bag arrived opened with food out of its packaging and cold.
ian . 2024-09-28
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The food was well over an hour late and it arrived freezing.
Athena . 2024-09-27
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Very good staff and excellent service
Daniel Pereira . 2024-09-24
MORE AT Google
Good food and good customer service
victor Eduardo . 2024-09-17
MORE AT Google
Welcoming and friendly staff. Chicken is always hot and crispy. Akhil and Sanjay are very helpful. Best KFC in the area.
Kim C . 2024-09-13
MORE AT Google
Never received my order, shameful
Robson . 2024-09-13
MORE AT Just Eat
Food was cold except the beans. Asked for refund as didn’t eat half. Have evidence but not good enough. Waste of money
Rebecca . 2024-09-12
MORE AT Just Eat
Friendly staff with good service and very helpful
Srinivasarao Myneni . 2024-09-10
MORE AT Google
There wasn't much chicken in it, not good value for money but the corn on the cob and chips were good.
Craig . 2024-09-10
MORE AT Just Eat
Always great from here very consistent
Andrew . 2024-09-09
MORE AT Just Eat
Great customer service. I enjoyed the food staff was so friendly.
Hanyu Wang . 2024-09-09
MORE AT Google
The guy seemed a bit stressed out and the coleslaw was split open, good tasting food apart from that
Neil . 2024-09-08
MORE AT Just Eat
Very good customer service and very polite staff with tasty food loved it
muzammal hayat . 2024-09-08
MORE AT Google
Absolutely awful. Food did not turn up, when the app claimed it did. Bland email telling me nothing. No idea whether it was coming or not. Sort out your customer service because you don’t appear to have any. At all.
David . 2024-09-06
MORE AT Just Eat
Zinger Burger was good. Chips were awful, cold and soggy.
Lynton . 2024-09-04
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It was very cold was unable to eat the fries
Paul . 2024-09-04
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The service was top notch,and the staff were so attentive and Friendly.it really added to the overall dining experience
Bodepudi Vyshnavi . 2024-09-03
MORE AT Google
The food was absolutely delicious! especially loved the chicken it was bursting with flavour
Likita . 2024-09-03
MORE AT Google
It's a great place to satisfy our cravings for some comforting fast food the service is pretty quick and efficient making it convenient choice for a fast and tasty meal
Jetti Kavya . 2024-09-02
MORE AT Google
Chewy cold chicken burgers smothered in sauce .
Dan . 2024-09-02
MORE AT Just Eat
The good restaurant to visit and the best KFC and the store was cleangood staff friendly atmosphere fast service quality food
Rajeswari Nuthi . 2024-09-01
MORE AT Google
Good service but the box was totally destroyed #food gone
Frankie Woodford . 2024-08-28
MORE AT Google
Food came cold and it was late and one of our items was missing when it got to us
Ellis . 2024-08-17
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Ordered KFC and there were missing items, soggy chips and they never picked up the phone. A blatant disregard for customers.
Thomas S . 2024-07-26
MORE AT TripAdvisor
Very helpful staff, Mr Akhil always professional with a good manner also is the manager always polite and professional and helpful. Make you feel like a valued customer
Syl. A . 2024-07-25
MORE AT Google
KFC Epsom never delivers a correct order. It’s always short or wrong items
Brett . 2024-07-23
MORE AT Just Eat
Food never turned up. Delivered next door we went to go ask and they turned it away. Driver has definitely eaten food
Kieran . 2024-07-23
MORE AT Just Eat
Good customer service and very helpful staff and the manager was really quick and polite
Ali Moon . 2024-07-20
MORE AT Google
The order was missing multiple items.
Simon . 2024-07-19
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Good food, short wait time. Akhil has served me a few times, he is very welcoming and kind. He always has excellent customer service every time I go there.
Aaron Chivers . 2024-07-18
MORE AT Google
Food never arrived despite saying delivered
Geoff . 2024-07-14
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I didn’t receive any food last night it was not delivered and I haven’t received any money back either
Arch . 2024-07-13
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Person who delivered the food was wonderful!
Grace . 2024-07-12
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Food was stone cold and one item was incorrect. The courier went in the opposite direction to the other side of town before coming back to us which likely contributed to the food being cold. Ordered fillet tower burger for a zinger supercharger burger instead.
Gemma . 2024-07-07
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Food was tasteless and obviously old pieces of chicken. Very disappointed in the quality. Chicken was plain tasting, not one herb
Jo . 2024-07-06
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It was great, The food simply mouthwatering The smell and taste just are almost perfect
Livishan Gajanthan . 2024-07-04
MORE AT Google
Just eat has proved to be better than all the rest
Raz . 2024-06-30
MORE AT Just Eat
ORDER DID NOT ARRIVE - WHERE IS IT? PLS TRACK DRIVER AND ASK HIM WHERE HE DELIVERED MY FOOD TO!!!!
mia . 2024-06-28
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the delivery driver was great 👍🏼
Tom . 2024-06-28
MORE AT Just Eat
Order said delivered after 20 minutes, but it wasn’t delivered to this address so we have had to contact just eat for a refund. Tried calling KFC but conveniently no one answered the phone!!
Cheryl . 2024-06-27
MORE AT Just Eat
Nice delivery guy full of smiles
Roxana . 2024-06-25
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food was cold and small picies of chicken
Jacqueline . 2024-06-22
MORE AT Just Eat
FOOD NOT ARRIVED SAYS ITS DELIVED NOT HAPPY LOST MONEY AND NO DINNER
Donna . 2024-06-22
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Not sure what the driver was doing, as seemed to be driving aorund all over the place before coming here.
Carlos . 2024-06-21
MORE AT Just Eat
Half my order didn’t turn up and my wrap was cold full of sauce and 1 price of chicken init!!! I paid over £20 for nothing
Kayleigh . 2024-06-12
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the food was cold by the time it got to us.
ian . 2024-06-11
MORE AT Just Eat
The food was delicious and the people were very hospitable. Very good service to the customers. Had a good experience buying my food from that branch
Mona Lisa . 2024-06-06
MORE AT Google
I ordered 4 pcs of chicken but I got only 3 when I back home. I called the restaurant immediately but no one pick up my call. I tried to raise a complaint in KFC app but can’t search the restaurant. CRAZY!
Lam Roy . 2024-06-06
MORE AT Google
Driver went a mile in the wrong direction and then sat still for about 20 mins headed back towards us stopped en route again for about 20 mins then eventually arrived on a push bike and handed us a freezing cold soggy bag of food and told us it would still be hot when I argued she then said I don’t speak English
David . 2024-06-02
MORE AT Just Eat
Tracked driver, saved screenshots, went longmead way instead of main road, turned up 30 mins late and food completely cold
Malc . 2024-06-01
MORE AT Just Eat
Great place for lunch , Fresh and delicious Hospitality at the peak Thank you Diviya for your hospitality
vipin v varghese . 2024-05-20
MORE AT Google
Employee was very good and nice took my order really well
Keti Mwase . 2024-05-19
MORE AT Google
Diviya was so friendly and lovely! food was amazing too
Charlotte Stevenson . 2024-05-18
MORE AT Google
delivered to wrong address attempted to call restaurant but never answered the phone
Katy . 2024-05-18
MORE AT Just Eat
diviya was lovely !!!! what an amazing server. super helpful
Milly W-K . 2024-05-18
MORE AT Google
divya was a great server! excellent and quick service :)
inthu . 2024-05-18
MORE AT Google
Food was good but they forgot my pop corn chicken
Becca . 2024-05-17
MORE AT Just Eat
Very lovely staff always ready to help with a smile. Good food!
Pramika Balaji . 2024-05-14
MORE AT Google
The manager on charge of the shift are making drivers cancel the order becouse they choosing they own drives to make the deliverys is affecting very back on my app from work I work on 3 apps they making me cancel on them 3 it’s very bad for me he is really rude treats us like rubbish really aggressive man! I’ll send a picture of him as sonnes posssible, I pay my tax a good man I deserve respect like human, It’s unaseptable!!!
Felipe Rodrigues silva . 2024-05-10
MORE AT Google
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This used to be fantastic, but in the last two weeks standards have fallen. Chicken shish is tough and dry , less meat than before , pitta bread and wrap is hard and often quite inedible. Up until recently I couldn’t fault them so I’m guessing somethings gone wrong.