KFC Dover - Honey Wood Retail Park in Dover

So another kfc that won't allow till service. Forced to use the filthy machine. Spent ages trying to navigate the menus. Something that would have taken seconds took many minutes. Went to wash the screen filth off my hands to find no soap in the WC. Then my order was wrong because I obviously pressed the wrong buttons or didn't read somthing correctly. What a waste of my time and kfc product. The colonel would turn in his grave.

If you get 'ok' food or 'great ' food is a bit down to luck and how long your food has been keeping warm is the factor. KFC from the Tower Bridge branch is the best I have ever tried .

Disgusting, waste of £20 on 2 box meals chips like cardboard piece of chicken soaking in grease/oil, and the same with burger.. only thing worth eating was the beans… won’t be going back

cold food, dry chicken, soggy chips what a waste of a well earned 40 pounds, never again

Delivery was great but, once again, food was cold and the drinks (tin cans) were warm - Not the drivers fault though

Time on the app kept changing. Driver seemed to stay in one position near my address for a long time. Food was cold and it seemed as though the sticker on the bag had been tampered with and the bag was ripped. None of the order was missing though so this may have been caused in transit? My order request was ignored and I was given drumsticks which actually tasted like fish! Very disappointed and won’t be using again. I do not like to complain but I found this unacceptable.

Wrong order delivered. Bag ripped no receipt food cold

but yet again the order was wrong and not what ordered, the contents were not what was on the ticket ordered a 4 piece meal and received a bucket for one.

At least all of the food arrived this time 😀

Nice hot food Delivered on time

one item was missing from the order

order hasn't turned after 45 minutes late rung them and was told the driver was a couple of minutes away still no delivery and now the restaurant isn't answering my calls awful service

Driver was given the wrong order, I refused delivery and was told to call the restaurant. no answer from.tne restaurant. Great help.

Half meal was missing! same problems over and over again

Food was stone cold and incorrect burger supplied

Most of the order was missing and can't get hold of anyone to resolve the issue

missing a bottle pepsi max 1.5 bad chips back loaded wraps and cold box meal

Kept on messing up our order multiple times then refused to give us what we paid for. This was chicken drummers and half the chips that was placed back on a tray back in the kitchen They kept on thinking we would be eating indoors no matter what we said. Along with adding extra ingredients in a burger which was supposed to be plain. They were rude arrogant and we shall not be going again.

It's not too bad for a local KFC. Even though it's quiet, most of the time, it takes a bit too long for the for the food to arrive. The atmosphere is depressing, and the tables aren't getting cleaned. The good thing about it is that the food is good, which is the main reason we go there. I think it's in the top 20 KFC that I have ever been to. Hopefully, the management will improve the tidiness of the restaurant.

I had to go and collect myself as the time kept getting later and later as they couldn’t find a driver food was freezing

Is missing one piece of chicken the fries are spicy all the chicken is together and I'm not happy never buy food there again

Rank. Chips hard and cold, wings missing and chicken was sloppy wet and greasy.

perfect time and arrived great quality

Delivered 2 mins before end of delivery window all food apart from beans cold

All food was cold, and clearly over held and rubbery. one bit taken from 2 separate pieces, and both the same. Left all of it. Wasted 20 plus quid. Will never use again!

delivery was so quick but half the food was cold and hot

pls bring back oreo krushem i was devasted to come in and find it nowhere on the menu i am heartbroken

Items missing from order. Why is it so difficult to read an order and include all the food.

Chicken was dry, could barely bit through it, chips hard and undercooked.

Food come cold and half of it missing.

yet again items missing and food stone cold

delivery on time but had to go out to meet driver as our KFC always taken to the wrong house. Food hot and ready to eat.

NEVER order from this KFC, the food was atrocious. The chicken tasted as if it had been cooked, left to stand, then reheated. The chips were cold and soggy. I stress to anyone reading this to not buy from Whitfield KFC, I threw it away, such a waste

Everything was cold. I spent £40 of hard earned money for it to be cooked left out because delivery was pushed back.

The food was spilt and gravy made everything soggy, I tried to complain the day of but I haven’t received any feedback

Perfect after a delayed ferry and tired and hungry children!

FOOD WAS LUKE WARM dry and flavourless, 50 pounds is rediculous for 3 people, one of which is a 9 yr old.. terrible kfc, you should be ashamed of yourselves upping the prices for your key demographic.. last time i order kfc

Missing items -hot wings. Wrong dips. And cold.

The main reason for a low review was merely the service I received at the counter. As a ‘eat in’ customer I would have thought that they could be a little more ‘on point’ with the order. I’d be baffled how to go about it if it was a delivery. But I ordered two simple meals with a couple extra sides and I honestly was only given half of it.. the guy stood there and asked if there was anything else he could do.. I simply asked him to fetch the rest of the order that’s missing. Sadly the server was getting a lot of abuse from his manager in a foreign language. But make sure you get all your food before leaving the counter

fries cold and some weren't cooked

Food ok if we got everything we ordered!

Order never arrived. Address isn’t hard to find

Clean place and good food what you hope for.

My order is not complete. I’m not happy. No have 2 hot wings. No have Pepsi max.

hot wings were missing again, almost every time this happens, I say to my self I'll contact them after I've eaten but then forget, today I didn't because I was looking forward to them.

wrong order delivered, driver took it back , here I am an hour later and nothing. can't even contact store

Was delivered to the wrong house?!

Nice efficient fast food restaurant

Didn’t show up I waited 3 hours and I called the restaurant and they said the driver hasn’t come back to pick up the food. I didn’t get a refund

The driver said couldn’t find my house. The chip were cold and starchy. The chicken Luke warm. Corn lukewarm warm. Was awful. And cost a lot of money… I contacted just eat but no response . The food is still here as I’m not reheating . I expect an immediate refund!

I see that ordering from KFC is a tradition and there is always something missing, especially what I wanted. I think that if someone who works there and has a problem packing an order correctly, he should probably change his job because he is not suitable there, because how can it be that every time I order something, something is always missing. But what can you expect? Just look at the rating.

part order missing and all food awful needs addressing and I would like to talk to someone about this

A drink was missing from the order and the chicken in the rice box was stone cold. This is becoming a regular occupancy now with cold food and missing items.

I was charged over £15 for the tiniest wings I had ever seen, a warm can of coke and carton of fries, incidentally they missed off the extra wings I had ordered completely. so I was short changed with the food. KFC a franchise usually meaning quality. was not even close. the worst ever and will not receive my custom again if this is the food they are selling.

delivered in 15 minutes from time i ordered

half my order is missing. no hot wings. no gravy. and no sauce. chips are cold and soggy

order was a meal short and the food was all cold chicken was hard and dry chips were cold I will never order food from kfc again absolutely horrible

once again, order incomplete, how difficult is it to get an order right ???? Fries cold, one gravy missing, how much profit is made by missing one item off if each delivery??? unbelievable...... KFC never answer the phone, no refund ever supplied....

Was missing regular popcorn for meal

didn't get all my order which was beans and a extra popcorn

Orderd the zinger tower burger and got something different and no cheese no hash brown or anything . But the rest of order was ok

You did not send chilli’s chicken bites. Not great think I will stop using kfc

once again, KFC fail to deliver, order placed, food arrived, items missing, store failed to respond.

was not in at time of delivery left to get cold

Chips half were soggy the other half hard as if not throughly cooked. 8 piece boneless dipping meal - side only choice of gravy or mash and no dipping sauces at all in bag which we didn't find out till we had left. Also had a fillet burger some parts of chicken so hard I couldnt bite them. Very disappointed. Gravy was the nicest thing out of the meal.

Food cold, and order wrong, how difficult is it to read a computer screen and get an order right

Stating delivered but no food has been delivered

The chips was cold and stuck together and the burger was coldish

Delivery time kept going up, food was cold and had wrong items. Very disappointed

Cold chips, burger and chicken, only thing got was the gravy. Didn't bother eating the chips as they went soggy and tasted undercooked. Paid a service charge for it to take over an hour to be delivered 10 min down the road...

I asked for NO DRUMSTICKS with the original recipe order and you gave us two drumsticks!!!

I asked for plain food and that is not what I received

warm food, fast delivery thank tou

should have had 4 bits of chicken but only got 3 was not happy

was alright but KFC forgot one the drinks but at least the food was there

Absolutely disgraceful no chips I will never order from here again

Always good to go to this place friendly nice manners Always clean and tidy and toilets very clean and fresh

missing item of a bottle of Pepsi max

I order from here instead of Market Square because you're lucky if it turns up at all from Market Sq, but today I am so disappointed. It arrived on time, great but it was ALL cold, £40 for cold STONE cold food. even the beans were cold, KFC beans are usually piping! really really disappointed

Fries were stone cold. Chicken was cold and one drink was correct and one was incorrect. It was a special treat for me to have KFC 🤔 but I was left feeling let down.

greasy as anything even tho it was a shish pepper onions and mushrooms wher fried separate to the shish not happy won't b ordering again

It was fast and very good the driver was very pleasant

They have delivered a McDonald's I ordered a KFC?????

Really well made food, staff are helpful and respectful. I prefer walk-in and order to take out. Super quick and yes Crispy coatings on the Chicken just how I like it.

Absolutely shocking yet again, basically missed my whole meal apart from a drink. Disgusting service as normal.

Ordered 4 pieces of chicken, received 3

All was good, but they accept so many orders via delivery apps that their customers have to wait longer than expected to place or collect their orders.

food quality disgusting.. chips were vile chicken tastes salty and over done and the bites where awful

we received the entire order which hasn't always been happening so grateful for that.

It took them 45 minutes to start preparing the order. It said the courier was at the restaurant for 25 minutes before he left. It came straight to me which is 5 minutes on the road and was cold. The chicken bites didn’t have anywhere near enough BBQ sauce. Could cover them, dry and rubbery. The chicken wing (1piece) was cold and dry. Total waste of money. This chicken must have been sat for a long time to be this bad! Awful!

was taking forever and forgot my southern rice

Wrong order delivered plus was cold and couldn't get in touch with anyone to put complaint to all in all absolutely rubbish don't use this place...

Tonight I was served by the English staff, what a difference, I vowed never to return after 4 bad meals over a year. But onight, the food was cooked lovely and they swapped 2 chips for gravy. This was such a nice surprise. KFC new staff cooking correctly made a big difference. Update 9 months later Not good meal was bad soggy greasy chips from hell. Still foxes did not complain, ended up at chick shop in town. This has to be the worst KFC in the country and I have been into alot. 3 years later fist time in 3 years order 255 235 711 Still worst in area possibly the country, order wrong chips blow my head off. 4 soggy greasy chicken legs, no breast no nice bits of chicken. Rest was same standard very poor cooking, £38..43 to feed foxes. Thanet Richborough and Ashford J10 have drive through suggest you drive a bit further for a better cooked meal.

good value and fast delivery thanks

Took ages to assign driver and Missing the cookies on the order

Would be great if they’d deliver everything that we ordered, thinking of getting rid of just eat tbh as although it not their fault don’t get the missing burger so missing one persons meal

Food was cold and have not given me a refund very disappointed!!

Missing items, no drink or extra chicken that I paid for!!

How do I start I'm absolutely disgusted what a poor show unbelievable myself and wife had to wait so long. Only for the driver to say the first time he went to collect my order it'd been given someone else the next time he asked staff to remake as was cold I've been informed the small cost orders or small delivery ordered pushed back? My wife and I are nit happy at all we shall never never again use this service

Delivery time was right, but food was absolutely freezing cold. I only live about 3-4 minute drive from the store and don't usually get it delivered, now I remember why lol! But thank you anyway to the driver for bringing my food and being very polite x