KFC Dover - Honey Wood Retail Park in Dover

My food was cold for the amount I paid I do expect it to be edible. Disappointed

Food arrived warm because delivery driver could not find our address despite pin pointing where we live

The beans had dripped all over my chicken

delivery was good BUT order wasn't right we was missing our sweet chilli chicken bite and was given a sweet chilli sauce?

Food was cold delivery driver must of picked up other orders aswell as was stopped on the tracker at a different address for 20mins with our food aswell

Food cold ans about 45? Minutes late.

The food arrived cold! We were extremely disappointed as this has never happened before from KFC. We were not able to eat the meal. Such a shame.

this is flipping ridiculous this is the 2nd time I've ordered a boneless banquet and they have gone ahead and scamed me first time I ordered it I got give 3 wings instead of fillets and now they have gone ahead and only gave me one mini filet out of 3 that is included in the boneless banquet I can't believe this keeps happening the amount I'm seeing on only two box meals is ridiculous and the fact they think that they can do that with no explanation is down right ironic

Not many chips, burgers were just thrown together and it wasn't that warm.

Order hasn’t delivered and it says it’s delivered

Always arrives cold can you not do anything about it??????

all of the food was cold, had an item missing, ordered the meal at half 4 and didn’t come until 2 hours later, there was no stick for my corn on the cob, no napkins, and my drink was warm.

Nice good good quality lovely finger licking good 👍

We waited over an hour gor our food. When it arrived it was lukewarm at best...no pleased eith the service at all this time round x

Very enjoyable meal. Delivered on time and by friendly courier.

Food was stone cold, map he done 2 deliveries before mine forign jokers

Really disappointing, ordered lunch for myself and completed my order at 13:53 and it turned up at 15:30, cold and missing items. The delivery driver was shocking, he didn’t know where he was, had trouble with his phone and was so slow handing the food over. After all this, I had to heat up the food I got given up which was frustrating. After all we order a takeaway for a reason.

Delivery driver was nice and friendly. It turned out he delivered the wrong drink. Small issue. Nothing major.

i watched the map the driver took the longer way to me which meant food was freezing and had to heat it up.

Good could have been hotter but taste was great. chicken lovely and tender.

Standard KFC. Great if you like KFC

The food was approximately 15+ minutes late and was stone cold!

very good . one item missing and they sorted no problem or fuss

wrong order delivered despite giving delivery driver the code. had to make several phone calls to state misdelivery. when finally dropped off was stone cold and inedible. Will not use just eat in the future. poor customer service.

very quick delivery...very happy 😊

if it wasn't for all the items missing, it would have been OK. got a family boss and 4 items missing. Still waiting for a response from just eat. fuming.

It is KFC 🍗 the place lived up to the expected standard.

food was stone cold and missing my beans will never order from these again

So another kfc that won't allow till service. Forced to use the filthy machine. Spent ages trying to navigate the menus. Something that would have taken seconds took many minutes. Went to wash the screen filth off my hands to find no soap in the WC. Then my order was wrong because I obviously pressed the wrong buttons or didn't read somthing correctly. What a waste of my time and kfc product. The colonel would turn in his grave.

food freezing, not worth the £30 spent

hot wings missing and both dips

Chips were cold. Chicken was over cooked. Popcorn chicken was cold

Very pleased with the delivery guy.

If you get 'ok' food or 'great ' food is a bit down to luck and how long your food has been keeping warm is the factor. KFC from the Tower Bridge branch is the best I have ever tried .

Ordered at 12.22 and said would be delivered by 12.50, didn’t turn up until just before 2pm

Was supposed to arrive before 8pm arrived 45 minutes later and it was cold, my drink was missing and it was horrible. Terrible service.

Disgusting, waste of £20 on 2 box meals chips like cardboard piece of chicken soaking in grease/oil, and the same with burger.. only thing worth eating was the beans… won’t be going back

Ordered at 7.15ish didnt receive it til 8.30 ish

Chips was cold and not cooked properly and chicken was warm and very slimey

Delivery was great but, once again, food was cold and the drinks (tin cans) were warm - Not the drivers fault though

Wrong order delivered. Bag ripped no receipt food cold

Time on the app kept changing. Driver seemed to stay in one position near my address for a long time. Food was cold and it seemed as though the sticker on the bag had been tampered with and the bag was ripped. None of the order was missing though so this may have been caused in transit? My order request was ignored and I was given drumsticks which actually tasted like fish! Very disappointed and won’t be using again. I do not like to complain but I found this unacceptable.

cold food, dry chicken, soggy chips what a waste of a well earned 40 pounds, never again

At least all of the food arrived this time 😀

but yet again the order was wrong and not what ordered, the contents were not what was on the ticket ordered a 4 piece meal and received a bucket for one.

Nice hot food Delivered on time

one item was missing from the order

order hasn't turned after 45 minutes late rung them and was told the driver was a couple of minutes away still no delivery and now the restaurant isn't answering my calls awful service

Driver was given the wrong order, I refused delivery and was told to call the restaurant. no answer from.tne restaurant. Great help.

Half meal was missing! same problems over and over again

Most of the order was missing and can't get hold of anyone to resolve the issue

Food was stone cold and incorrect burger supplied

missing a bottle pepsi max 1.5 bad chips back loaded wraps and cold box meal

Kept on messing up our order multiple times then refused to give us what we paid for. This was chicken drummers and half the chips that was placed back on a tray back in the kitchen They kept on thinking we would be eating indoors no matter what we said. Along with adding extra ingredients in a burger which was supposed to be plain. They were rude arrogant and we shall not be going again.

It's not too bad for a local KFC. Even though it's quiet, most of the time, it takes a bit too long for the for the food to arrive. The atmosphere is depressing, and the tables aren't getting cleaned. The good thing about it is that the food is good, which is the main reason we go there. I think it's in the top 20 KFC that I have ever been to. Hopefully, the management will improve the tidiness of the restaurant.

I had to go and collect myself as the time kept getting later and later as they couldn’t find a driver food was freezing

Is missing one piece of chicken the fries are spicy all the chicken is together and I'm not happy never buy food there again

Rank. Chips hard and cold, wings missing and chicken was sloppy wet and greasy.

perfect time and arrived great quality

Delivered 2 mins before end of delivery window all food apart from beans cold

All food was cold, and clearly over held and rubbery. one bit taken from 2 separate pieces, and both the same. Left all of it. Wasted 20 plus quid. Will never use again!

delivery was so quick but half the food was cold and hot

pls bring back oreo krushem i was devasted to come in and find it nowhere on the menu i am heartbroken

Items missing from order. Why is it so difficult to read an order and include all the food.

Chicken was dry, could barely bit through it, chips hard and undercooked.

Food come cold and half of it missing.

yet again items missing and food stone cold

delivery on time but had to go out to meet driver as our KFC always taken to the wrong house. Food hot and ready to eat.

Everything was cold. I spent £40 of hard earned money for it to be cooked left out because delivery was pushed back.

NEVER order from this KFC, the food was atrocious. The chicken tasted as if it had been cooked, left to stand, then reheated. The chips were cold and soggy. I stress to anyone reading this to not buy from Whitfield KFC, I threw it away, such a waste

The food was spilt and gravy made everything soggy, I tried to complain the day of but I haven’t received any feedback

FOOD WAS LUKE WARM dry and flavourless, 50 pounds is rediculous for 3 people, one of which is a 9 yr old.. terrible kfc, you should be ashamed of yourselves upping the prices for your key demographic.. last time i order kfc

Perfect after a delayed ferry and tired and hungry children!

The main reason for a low review was merely the service I received at the counter. As a ‘eat in’ customer I would have thought that they could be a little more ‘on point’ with the order. I’d be baffled how to go about it if it was a delivery. But I ordered two simple meals with a couple extra sides and I honestly was only given half of it.. the guy stood there and asked if there was anything else he could do.. I simply asked him to fetch the rest of the order that’s missing. Sadly the server was getting a lot of abuse from his manager in a foreign language. But make sure you get all your food before leaving the counter

Missing items -hot wings. Wrong dips. And cold.

fries cold and some weren't cooked

Food ok if we got everything we ordered!

My order is not complete. I’m not happy. No have 2 hot wings. No have Pepsi max.

Clean place and good food what you hope for.

Order never arrived. Address isn’t hard to find

hot wings were missing again, almost every time this happens, I say to my self I'll contact them after I've eaten but then forget, today I didn't because I was looking forward to them.

wrong order delivered, driver took it back , here I am an hour later and nothing. can't even contact store

Was delivered to the wrong house?!

Nice efficient fast food restaurant

Didn’t show up I waited 3 hours and I called the restaurant and they said the driver hasn’t come back to pick up the food. I didn’t get a refund

The driver said couldn’t find my house. The chip were cold and starchy. The chicken Luke warm. Corn lukewarm warm. Was awful. And cost a lot of money… I contacted just eat but no response . The food is still here as I’m not reheating . I expect an immediate refund!

I see that ordering from KFC is a tradition and there is always something missing, especially what I wanted. I think that if someone who works there and has a problem packing an order correctly, he should probably change his job because he is not suitable there, because how can it be that every time I order something, something is always missing. But what can you expect? Just look at the rating.

A drink was missing from the order and the chicken in the rice box was stone cold. This is becoming a regular occupancy now with cold food and missing items.

part order missing and all food awful needs addressing and I would like to talk to someone about this

I was charged over £15 for the tiniest wings I had ever seen, a warm can of coke and carton of fries, incidentally they missed off the extra wings I had ordered completely. so I was short changed with the food. KFC a franchise usually meaning quality. was not even close. the worst ever and will not receive my custom again if this is the food they are selling.

delivered in 15 minutes from time i ordered

half my order is missing. no hot wings. no gravy. and no sauce. chips are cold and soggy

order was a meal short and the food was all cold chicken was hard and dry chips were cold I will never order food from kfc again absolutely horrible

once again, order incomplete, how difficult is it to get an order right ???? Fries cold, one gravy missing, how much profit is made by missing one item off if each delivery??? unbelievable...... KFC never answer the phone, no refund ever supplied....

Was missing regular popcorn for meal

Orderd the zinger tower burger and got something different and no cheese no hash brown or anything . But the rest of order was ok

didn't get all my order which was beans and a extra popcorn

You did not send chilli’s chicken bites. Not great think I will stop using kfc

once again, KFC fail to deliver, order placed, food arrived, items missing, store failed to respond.

was not in at time of delivery left to get cold