KFC in Newcastle upon Tyne

Food was great and the restaurant was nice and clean. I was there for an hour and the staff came out to clean 3 or 4 times in that space of time.

Bought at KFC family bucket 10 piece. Chicken received. All chicken back ribs And all of them were dry.No taste at

Ridiculous waiting time x Went through Drive Thru and it's a third time we had to wait for 40 min x Bad if you in a rush Since this year service went downhill unfortunately

Happier with this branch compared to others as the chicken is halal. Food was tasty as usual and the restuarant was clean and tidy. Service was very friendly. They have a security guard as an extra measure though I've never witnessed any trouble here (same with a nearby mcdonalds).

Terrible. This was a delivery order. All the food was overcooked. Dark brown coating on chicken which was bordering burnt. Inedible.

A very dry and over cooked what was meant to be a zinger burger

Waiting time was a little long but I don’t mind at all because everything I ordered was fresh and hot. Love the seasoning they put on the chips too. Everything was perfect 👌🏻

I like a bit of fried chicken and been through a few in Newcastle, but the one for me so far was the best, clean when you walk in (was 3pm though) but as for food, KFC is pretty standard so you normal know what you are getting

Since when did KFC get so expensive? I’m not a cheapskate or one to complain but dear me. I ordered mash, gravy, pop corn chicken and a Pepsi max, I got the smallest tubs and it cost me nearly £12 but I was at the drive through in the passenger side so had I’d have realised how much I’d have just cancelled it, it wasn’t until I checked my online banking I realised how much it was. They didn’t even give me a receipt, seems like they charged me for large everything and give me small. Every experience I’ve had with KFC has been poor.

even tho this KFC is less then Half a mile from us the food was cold

Food wasn't very hot and all the order was squashed into one bag.

It was freezing cold when it got here I am missing 4 hot wings 1 Gravy this is appalling we’ve had to through it away

I wait 2+ hours and my order never came

took 1 hour and 10 minutes to recieve my order and it was cold.

Ordered two meals through Uber Eats and one entire meal was missing. No attention to detail by the staff clearly. Not the delivery drivers fault the branch can’t get it right :(

Everything was freezing cold, which isnt surprising as watching the driver on the map he appeared to go round the full outskirts of Newcastle to get here, instead of just straight down the road!

Lovely food as always from KFC Cowgate. And great delivery and service.

Delivery was earlier than I expected, the food was still warm.

I didn't receive my order at all. I don't even share my code to anyone. I don't understand how it was delivered. Very poor service from just eat. I waited for more than a hour to receive my order

Drink and fries are missing. 1 was without salad but they all have salad

whole order was wrong and cold

Delivery never came driver didn’t even come to the door while on app it said it had been delivered

Order 6 bits of chicken and only got 5 and my popcorn chicken was missing !

the chicken was to well done couldn't eat it wast of money

I think today’s visit for takeout has finally broken me of my guilty pleasure of enjoying KFC chicken. To be fair it is never consistently good or bad so it’s a bit of a gamble but today was the worst. Chips were stale and the chicken was so so so dry I couldn’t swallow it. So there you are, you’ve cured me, I suppose I should thank you really.

It's halal. Why are you serving halal in England?

I have just spoken to Phil the Manager at KFC Cowgate as I ordered the Kentucky Mayo Twister wrap deal but they sent Smokey BBQ but I’m allergic. He said to inform you also as I have been unable to eat them.

Only received 1 meal when ordered 2 meals

Lovely food chips were a bit cold.on arrival but all in all was very nice

Colonels meal so greasy dripping out the bag , other meals ok but 2 gravies missing

Colonel's Meal: 4 pc Regular Signature Fries,Pepsi MAX Can I got 3 pieces of chicken instead of The food was cold and salty also a bit burnt.

Got none of my sides and chis were cold and chicken was just warm so very dissatisfied. Rang shop and all he said was contact just eat for refund. So no gravy and no beans and get on with with it might aswell said.

Amazing food! Chicken was golden brown and crispy.

The beans, popcorn chicken, and wings were good. The bucket of chicken, fries, and the sweetcorn were inedible. Worst KFC I've ever ordered.

I asked for a zinger stacker burger without sweet chili sauce and without supercharged mayo, I got both in mine But the chips were crispy and tasted good And the hot wings also tasted good All in all food is good

Perfect hangovers food help absorb the alchol from the night before

KFC aunt what it used to be. I think they should let the chicken grow before they kill it. I've seen small chicken, but KFC chickens are so small they have to be chick's

This order arrived promptly. It was hot and tasty. Great service.

Ordered 4 signature fries NOT DELIVERED. They also put 3 gravy puts with 4 dipping item which I didnt ask for, they should have put different dippings. Never order for delivery, go to the branch and order there so you make sure all items are put in your bag.

Full food wasn’t cooked properly. It was horrible

I'm very disappointed 😔 food was old cooked tastless chicken over cooked

Great timing for delivery and the food was nice and hot and fresh

Delivery driver text me and requested I went to collect my order from the car, so I just stood at the door he wasn’t overly friendly and seemed like he really couldn’t be bothered at all, he did eventually get out his car and bring my food too me but it wasn’t great service at all

Half our meal is missing ordered a hot wings meal 10pc and got 3 pieces of chicken a zingers super changer burger and got a burger with cheese and sauce the chips are like cardboard that’s been in the freezer for 2 weeks and only let out… absolute joke £42 wasted

Food was cold and stale. Chicken tasted like it had been sitting under a hot lamp for hours and definitely wasn’t fresh. Very disappointing when spending as much as £50.00

I was disappointed with my experience at KFC yesterday. It was clear that drive-through and takeout customers were prioritized over dine-in guests. Despite ordering just six wings for dine-in certainly not a complicated order I had to wait an unreasonably long time for my food. Additionally, as a dine-in customer, I expected my food to be served on a tray, not in a bag. Serving dine-in meals in a bag felt lazy and unprofessional, which only added to my dissatisfaction. Also, Please ensure that the restaurant tables are cleaned regularly to maintain a pleasant dining environment. I hope these issues can be addressed to improve the overall customer experience.

food was cold and drink was missing from kids meal

Enjoyed the chicken the chips were not very hot don't think they were freshly cooked

chicken was hard and over cooked

I did not get my order have already reported this

Order kids meal it’s coming small popcorn I need my money back

It was not tasty as expect education and more salty

1 item (a bottle of still water ) was missing from order and I told the delivery man and said he has no idea. I hope I get a refund

Half of the meal was missing! Very disappointed first time using the service & will be the LAST!! Waste of time & money.

This place is a little on the rough side, with all due respect to my fellow travellers.

Chicken was hard and the bun. Disgusting went in the bin and will not be ordering again

Delivery driver left food on step outside in the rain, bag was wet. Bottom of bag split as it was wet

I did not receive my maxi coke, and the chicken wraps was empty

it was very hot still not like some where your food is cold

I had ordered a Zinger burger through Uber eats last night and only found out after a couple of bites that the chicken fillet was undercooked in the center. I could feel the crunch (the raw crunch) when I bite through it. Today, my stomach is upset from it. I had given 5 stars before, but this is definitely not acceptable from such a big franchise as the quality is so disappointing. I have already put a complaint on Uber eats for the food quality, but wanted to put it here too.

Food stated delivered on app but never arrived

The meal arrived within the specified time it was estimated. It was hot and tasty. The courier was very polite and courteous. Excellent service

Driver was very nice, our street is hard to find and he didn't complain once

everything was perfect and delivered got as a would expect so thanks

Typical fast food outlet dull boring and lacklustre for me it's a I can't be bothered to cook visit

Order was late, driver past my address purposely to deliver an order further away, i ordered 23.00pm and came at 12.15am times was chanhed 5 times no delays driver said

Ordered a dipping share box and didn’t receive any chips?? Literally just the chicken. Tried to ring the shop to sort the issue but had no answer. Not sure how you can forget to put four portions of chips in an order?

No food was delivered, , went to the restaurant to complain and spoke with a very rude employee, terrible

Delivery bike rider got lost in the street along from mine, took him 10 minut3s to finally find me, by that time the food was cold

Shocking considering the price I’ve had to pay

Great delivery time but chips were forgotten on one of our meals!!

Ordered a Finger-Kickin’ Double Bucket & it arrived very quickly. Food was piping hot & tasted great! Only issue gravy was a bit runny we prefer it thicker but didnt spoil the meal.

I've ordered some food and it hasn't arrived

I ordered a boneless banquet, gravy and cookies. I received loads of hot wings and chips. No cookies, no gravy, no popcorn chicken and no fillet strips.

food was missing from my order

Food came quick delivery driver fantastic but the KFC store gave wrong drink and forgot all the sauces then when we rang to tell them were useless! Won’t be ordering online again

Delivery didn't arrive. Phoned the restaurant and was told to ring Just Eat, which you can't so had to request a refund.

Food was amazing hot and everything was extremely tasty

Not happy with my krushem got a full bar of chocolate basically not the drink only reason i wanted one.

Chicken in the bucket is cold and overcooked! To the point it is inedible! Will not be ordering from here again

Food never showed up driver pinched it

Someone need to learn to count ordered 6pc bucket only got 5 pc not got what I paid for

Ordered a zinger burger takeaway. Got the thinnest fried chicken ever, half a teaspoon of mayo and five bits of lettuce. Guess I should be thankful they actually fried the chicken!

The food arrived early and it was hot and tasty. Great service.

I have only had 1 portion of chips delivered again along with the 2 burgers. No coleslaw at all. Really dissapointed in kFC.

Needed food after a torrid appointment at the RVI. Easy access, plenty of parking. Staff top notch and helpful. Food arrived hot and quickly. Worth popping in if your in the rarsa and hungry

got no chips with our zinger burgers as your ment too

I have paid over £23 for food delivery, we have waiting for so long but ni food has arrived. I waited and waited but the food is still not here.

Poor quality arrived cold and food all over in bag

Thank you, I really enjoyed it

Forgot both my bottles of water

My zinger burgers were missing from the order i paid 10£ for them

IT NEVER ARRIVED AND VERY WARY OF ORDERING AGAIN.

No food delivered please contact

Food hasn't even arrived, says delivered. Driver got lost (travelled by bike) I could see it on the map. They went round the back a few streets away, no phone call from them or anything. Very unhappy customer right now :( :( :(

Watched the driver sit outside for couple minutes then drive away not getting out car to deliver food just drove away with my food

Not good food was cold And gravy too thin , watery

Sorry that I cannot give 0 stars.

excellent service and food was delivered nice and hot as expected so would recommend to anyone

I asked for ketchup but have found any in the bag