Based on 10.526 opinions finded in 4 websites
Based on 10.526 opinions finded in 4 websites
Nº 1394 in 1604 in Newcastle upon Tyne
Nº 46 of 53 American in Newcastle upon Tyne
Opinions
saying they have delivered order and havent now no one’s answering phones
Toni . 2025-06-01
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everytime we order from here there's something wrong with it
Laura . 2025-06-01
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Food was nice n fresh and piping hot! 👌🏼
Tracey . 2025-05-31
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Order did not arrive, DO NOT USE THIS RESTAURANT THEY COULDNT CARE LESS
Daniel . 2025-05-30
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Food was cold, drinks were warm and 1 item was missing
Kate . 2025-05-30
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everything was cold when it came
Tanya . 2025-05-29
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Very bad quality chicken. Dried out and taste Terri
Jp . 2025-05-29
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The food is nice but the fries were cold today. I don’t blame the driver as I know KFC make the food and let it stand until the driver gets there. They don’t even keep it hot on a hot plate etc they just put is aside which is wrong g.
Trish . 2025-05-29
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Cold ,chicken very dry and hard
Gary . 2025-05-27
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KFC forgetting items again instead of taking time to check the order is complete, not a one off it’s a regular thing, the staff just don’t care
Jordam . 2025-05-26
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Order was missing some chicken,how can this shop get orders wrong frequently,needs to improve
Darren . 2025-05-26
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Missing items and still no refund range the resturant and wernt interested £41 wasted
User . 2025-05-26
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I got 10 chips and the smallest bit off chicken, I don't even know how they fried it. Waste of my time
James . 2025-05-22
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We were missing a meal and a cookie from our order and it took ages to arrive
Harry . 2025-05-17
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Half my food was eaten and was cold
Ella . 2025-05-05
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chips too soggy didn't enjoy it, son couldn't eat it.
Angela . 2025-05-04
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good delivery very friendlly , helpful
Steve . 2025-05-03
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Fuimos a la unidad y tuvimos que esperar, la comida era solo caliente y no se sentía cocinado correctamente, , y el personal simplemente no están interesados en el servicio y horrible y no vamos a volver ya que t = hemos tratado de darles otra oportunidad, pero si no pueden ser molestados por qué deberíamos . . . mira los reviwes dice todo sobre este lugar.
Goslad . 2025-04-20
MORE AT TripAdvisor
No can of drink delivered and one piece of chicken missing …. Also the chicken on the bone was undercooked
crAig . 2025-04-19
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Expensive given the portion size.
simon . 2025-04-17
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worst place to order always missing items !!!
Ivana . 2025-04-14
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4 fries missing and no lid on the bucket of chicken.
Dawn . 2025-04-13
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Decepcionado todo el personal totalmente grosero y la comida era horrible por decir lo menos. Fue tan malo que mi perro no se lo hubiera comido. Y si ese es el futuro de esta franquicia, entonces está condenada
Trip62441025105 . 2025-04-13
MORE AT TripAdvisor
The food is dry and cold, the worst i have tried so far. Not coming back. Not recommend lads!!
Raniiaa Chahir . 2025-04-12
MORE AT Google
1silly mistake leaving my can of pop behind,otherwise good experience
Darren . 2025-04-12
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Unfortunately the chips were cold and the lettuce in the burger was not fresh considering how pricey the food is not good quality this time
Gail . 2025-04-11
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I didn’t receive the 1.5 L Pepsi bottle, I have received a 350ml can of Pepsi, other than that delivery man very kind
Dyland . 2025-04-04
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Absolutely terrible food. I ordered a boneless bucket paid nearly £25 only to arrive home with a bag of soggy chicken, all stuck together, no box! Also a separate bag with 4 portion of what probably started out as chips but with 4 dips and 2 pots of gravy on top barely resembled such! Worst take away I’ve ever purchased.
anne jameson . 2025-03-31
MORE AT Google
gravy was very nice and tasted amazing definitely a gravy fan now. Best served w chips nom nom nom
Ceara . 2025-03-30
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the map location shown was wrong it was up the road but otherwise great 👍
Scott . 2025-03-30
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didn't arrive after waiting over 2hrs. then said delivery made. no where to be seen
Gayle . 2025-03-29
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One drink can missing from order ….disappointed
William . 2025-03-29
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the fillet tower was overcooked, hardly any lettuce or sauces, I had to dip it in the pot of gravy to softem the bun too. everything else was real tasty.
Suzanne . 2025-03-27
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Over cooked dry chicken and dark brown chips very disappointing. Will order from different KFC from now on
Andrew . 2025-03-27
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missing a full meal absolute joke this like
Michael . 2025-03-26
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Bruno dad delivered food or a look a like
andy . 2025-03-26
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Was cold , Ordered a box meal . Didn’t come in a box . Delivery drivers need to use those insulated bags
Ian . 2025-03-23
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This is not my local branch but i wish it was. Its like night and day between my branch. Staff totally on the ball orders always correct service fast never any issues. The managers obviously know what they are doing here
kc . 2025-03-22
MORE AT Google
Food wasn’t nice at all. The chicken was dry and the chicken fillet was very thin and we got around 6 chops each.
Victoria . 2025-03-22
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when I placed my order it said it would be 15-30 minutes. As soon as the order was submitted it came up saying 57 minutes and fluctuated up and down until it was given to the courier. Delivery driver was quick from receipt and arrived promptly. False advertisment on speed of service.
Sarah . 2025-03-22
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Order was freezing it took 2 hours to come yous have missed tango and orange juice
Tony . 2025-03-21
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Driver very impolite and map was very inaccurate
Karl . 2025-03-21
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Pleasant delivery man and nice food
Trish . 2025-03-20
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6pc’s of chicken really ooor just bone and dry meat not one drumstick or thigh in the bucket
Garry . 2025-03-20
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Original time changed and so I’ve marked as late, wrong items received in addition, chips were warm at best!
Emma . 2025-03-19
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Paid £2.99 for extra beans and they weren't even in the bag!
Tracey . 2025-03-16
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Fast delivery, friendly driver.
Nicola . 2025-03-14
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delivery in stated time,but chips were nearly cold which don't taste nice, chic was ok ,I have not had a KFC in 20 years, probably be another 20 before I order again
Jennifer . 2025-03-13
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food was only luke warm, disappointed again!
Sean . 2025-03-12
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nice to have a hot delivery and not cold thankyou
Allen . 2025-03-12
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Food good but lukewarm. Delivery time changed multiple times. Delivery driver very nice and apologised.
Stephen . 2025-03-09
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my vulnerable brother handed the delivery driver 46 at the door and he took it even though it was paid on card
Wendiewoo . 2025-03-09
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Never received my order money thrown in air what a joke !!!
Denis . 2025-03-07
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I sit not receive the drink 🤦🏽♂️
Dyland . 2025-03-05
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They either ignore you or prioritise food delivery people over customers in the shop itself. Then they miss stuff of the orders more times than not
Andrew Crombie . 2025-03-01
MORE AT Google
order never arrived courier stole food.
Grant . 2025-02-26
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Fry and poppers were small, at the restaurant get a lot more fries and poppers at a lower cost.
Nuaim . 2025-02-26
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Correct order, hot, and on time very nice !
Jenny . 2025-02-25
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delivery driver was extremely rude swearing and being ignorant
daniel . 2025-02-23
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Driver tried to keep a bottle of water back and no receipt pinned to delivery bag
Jimmy . 2025-02-22
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Items missing from order requested refund for missing items and got nothing what a joke happy to take your money and deliver poor service what a ripoff
Stuart . 2025-02-22
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terrible ordered food on Uber was missing items when it arrived and the items that were there tasted like a car tyre I contacted Uber and they told me wasn’t eligible for a refund as they normally do not the only time I have had a problem with this store the store in town is so much nicer
Lee . 2025-02-20
MORE AT Google
Ordered a 12 piece dipping bucket, no fries and only half the chicken. Refused to deliver rest of order
Peter . 2025-02-20
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could not get in building even though I was telling him had to ring carers to let him through
Christine . 2025-02-18
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meal was completely cold and not crispy😔
Jitesh . 2025-02-16
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The chicken was LADEN with SALT I could not taste the batter or the chicken because of the overpowering SALT taste it was dreadful, I will NEVER buy from there again. HORRIBLE, nearly cold SALTY, I mean REALLY. OVERPOWERINGLY, SALTY. Awful and costly
John . 2025-02-16
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It says delivered I never received been waiting 3 h!
Toma . 2025-02-16
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Very happy with the service and the food was hot
Lynne . 2025-02-15
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wrong order received, last tome items missing
lisa . 2025-02-15
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my food was on time but still Stone cold and i ordered gravy and recieved beans and I asked for my burgers plain and they weren't plain I'm really not happy
Stacey . 2025-02-15
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Ordered 3 boneless banquets and only 2 turned up
Jack . 2025-02-15
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The delivery driver handed over the bag after he took the code off us and the entire bag was ripped and all food fell out! Cant fault the food or restaurant but handover was a disgrace and not handed over with care at all
Asad . 2025-02-14
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Drives me mad when you do take away drive through when you paid £18.59 for 2 meals and no fork or serviettes.
Keith Fitzsimmons . 2025-02-11
MORE AT Google
This is the fastest I have ever received an order from here
Trish . 2025-02-11
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Chicken had no taste very greasy
Peter Davidson . 2025-02-10
MORE AT Google
Food was cold when it came very disappointing with order
Praveen . 2025-02-08
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Delivery was great and on time friendly,
Lesley . 2025-02-08
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My order was cold and did not taste fresh and no fries come with it I am totally unhappy with this as I order alot I will not be ordering again
Charlene . 2025-02-07
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I placed a order for family bucket it never arrived after many messages exchanged with driver or someone claiming to be the driver over 1 hour waiting still no food had to ring user eats customer service she was very helpful but couldn't get in touch with driver to see why food hadn't been delivered I demanded a refund not happy at all won't recommend to anyone piss take ain't the word shame on you Howgate kfc
Maxine Cole . 2025-02-06
MORE AT Google
Can I please ask where my account credit has gone? I had £7 odd account credit and tried to place an order clicked back to add juice and now the credits gone? Thanks
Tracy . 2025-02-04
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my order had no chicken in. not happy
Hudam . 2025-02-04
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did not receive what was ordered
jonathan . 2025-02-04
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Compré comida para mi nieto. Disgustado con lo que consiguió. El cartón más pequeño de palomitas de pollo. Una pequeña porción de frijoles horneados una pepsi y un jacuzzi. El menú decía palomitas de maíz con lado. Supuse que era con papas fritas. ¿Quién se imaginaría que le darían una tina muy pequeña de frijoles? Absoluta desgracia. Mal valor. Sin duda no recomendaría a nadie entrar allí. Deberían avergonzarse. No le habría dado estrellas si fuera posible
Ken H . 2025-02-02
MORE AT TripAdvisor
Missing food always says nothing we can do joke
andy . 2025-02-01
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Ordered a six piece bucket from KFC, someone can't count as I only got 5!
Annette . 2025-01-31
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Service was nice and quick. They were able to change details of my order
omega sway . 2025-01-30
MORE AT Google
got order got the just eats offer got 4 fillet burgers with 4 fries and not one of the fillet burgers had a top on not one of them ,this is the second time I've been let down by one of the special offers ! if you notice how much I ordered as opposed to now n this is the final thing,,,no more deluveroo here we come !
Corrina . 2025-01-29
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Too much Tomato Sauce in the Burger for me, the delivery Driver didn’t adhere to the directions I put in the delivery notes which meant he went to the wrong spot. When I asked if he read the notes he said he couldn’t read, kind of defeats the object of having delivery notes. Especially when the map is incorrectly showing a different location to my property, by the time the Driver did get to me that’s precious minutes of my food getting colder. My food was barely warm, I was starving so I ate it.
Calvin . 2025-01-29
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food was amazing hot and correct order
Leeann . 2025-01-28
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Total order was wrongly delivered
Jojo . 2025-01-27
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Missing items and arrived Luke warm
Stacey . 2025-01-27
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Every time I order from this place, I find that there are missing items, and the food is not cooked properly.
ghjkl vbnm . 2025-01-26
MORE AT Google
Not fresh chicken . The chicken was chewy! Urgh . And only received half a pack of barely cooked fries !
Lynne . 2025-01-26
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food cold nit happy with service
Sara . 2025-01-24
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As always all perfect and tasty! Thank you 🤩
Oksana . 2025-01-23
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some hot wings missing. all the food was cold and food spilt out into bottom of bag not happy at all
andrew . 2025-01-22
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Worst soggy, oily, smelly chicken and soggy fries. Low quality oil used. Ruined my kids dinner after school
Saba Farooq Khan . 2025-01-20
MORE AT Google
ordered 2x 2fillet burgers only got 2 burgers
Ryan . 2025-01-18
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most of order missing !!!!! food was freezing cold
Donna . 2025-01-18
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Only half my food was delivered which is I paid £44 the rest the iteam didn’t delivered so disappointed.
Danial . 2025-01-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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12239 Opinions
All the time I come at this McDonald's the employees always take at least 20 min no matter what you are ordered. Always gives you very cold fries never ever got a tissue. Night shift it is a joke. If you can not work at nights then might as well close it.
4605 Opinions
What I ordered vs what I received. I called the store and the customer service was as terrible as the order. Abel (probably false name) told me to do a review instead of a formal complaint and refused to give me more information. After reading the reviews I don’t understand why this keep happening. Anyway… Never again. Worst KFC ever.
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Had a bloody great time!! Staff all so helpful and friendly!! Shoutout to Amélie for just being fab to us!!!
7 Opinions
Highly recommend walking the extra 3 minutes to a different chain as the staff here are rude, incompetent and generally bad at their jobs.