KFC in Mendip

Disgracefull food not fit for animal feed! Chicken was overcooked and inedible Fries were just vile The place needs closing down!!!

I was overcharged I asked for 2 bbq chicken burgers meals at 8.99 each and a box of popcorn chicken they charged me for just 1 meal£20. 76p 2 members of staff was very rude I will never go back to them again I asked for a refund and we went to our local kebab instead I would give them no stars

How is this place still running so unhygienic and the food is cold and unedible zero stars avoid at all cost don’t waste your money !

food was nice but I wanted a toilet as I have a 2 and a half hour drive home but that couldn’t of happened after the mess of the toilet don’t they have cleaners for a reason

Visited on carnival night . Apparently run out of chicken ! You're a chicken shop !!!!! Decided what you had is what we would have . The restaurant was looking like a bomb had gone off for a start . We should not have been allowed in if there was nothing left , surely ?? We ended up with chicken fillet burgers and chicken fillets . To say they were dry was an absolute understatement ! When questioned I was told " it is the end of the day !" I expect the same quality and service as if I was the first person through the door . If I was buying a new car I wouldn't expect to be told it is a shed because it was made on a Friday afternoon . My advise ..... don't go there , not eve of You're starving . Carry on to somewhere else !!!!

This is by far the worst KFC Bins outside over flowing. Inside the place was filthy. Only 1 member of staff out front and gathering orders also was heard swearing at the other member of staff in the kitchen. We ordered 2 burgers and both were cold even the cheese wasn’t melted it was that cold. The drive through was closed with big buns over flowing. The only plus of the meal was the chips and corn were hot Would not return

Everytime we have gone here ( every week for a year ) they always decline us for any food 30 minutes before they close , they do it every time and it’s always the same manager everytime

All tables were dirty. We ordered 2 rice boxes, hardly any rice or salad in them. All bins overflowing both indoors and outdoors. The toilet was disgusting with no loo roll and overflowing sanitary bin.

Just absolutely filthy inside, slow service, staff looked absolutely miserable and so bored. Drive through was shut due to no staff. How is this restaurant still open? Beyond awful.

absolutely horrendous. food took ages then it was freezing cold, staff were uninterested in their jobs and seemed bored of working. drinks are warm and burgers were poorly made with no mayo in the burger but loads on the sides

The young woman who was taking orders at the drive through intercom couldn't pass for a spud even if she tried. Her ability to talk through the menu was awful and she seemed uninterested in pleasing us at all.

this kfc should have the health inspector visit toilets filthy never checked staff filthy clothing would give _ 5 never again

Would give 0 lf I could. Served by a very rude and unhelpful young man who looked like he would rather be anywhere else but there. Dreadful and inedible food with almost no chicken hiding in the overcooked coating; chips obviously from the end of a batch and should not have been served to customers. As it was only 6 pm I would have thought that the food would at least have been freshly cooked rather than what came across as lunchtime leftovers. The dispensers had no lids available so it was impossible to take the coffees out as a takeaway and there were no straws or salt and pepper available. Worst KFC I have ever been to and a total waste of money. Avoid this branch at all costs is my advice.

Bought a bucket for dinner with family. Absolutely awful. Inedible in fact. Had to go out again and get fish and chips.

I payed £15.48 for a single persons meal, this was via the uber app. 2 x items missing!! No corn on the cob and no dip that i payed extra for!! So i basically payed £15.48 for a small burger and a very very small handful of chips that filled half of their packet!! Really not good enough!! Not fare on the uber drivers , when they actually do their job!!

Restaurant was empty probably due to the absolute lack of any manners from the gorl serving ,she ignored my partner,then when he ordered and tried to get a hot drink she just grunted that there weren't any,she was also eating the food ad she packed it up,Very very poor.

This is my local KFC, I used to manage one years ago when it was Kentucky fried chicken. The standards of this particular site drop each time I visit. Today I ordered a ten piece wicked bucket and a large gravy. When we opened the pack at home we found a small gravy, 11 drumsticks, 7 hot wings , 6 breast strips. 4 skinny fries. We are used to not getting what we order at this establishment, it is a standing joke to see what we are going to get. The kid serving had discovered that if he doesn’t shave hair will grow, but no snood worn for hygiene and no grooming visible either. Still a cheep takeaway ( pun intended) that the kids ask for, just proves advertising works!

I can't tell you how depressing this place is. Ordered through the drive through, no salad or rice boxes, staff smoking by the bins shouting to working members of staff, miserable rude drive through staff who refused to speak up through cracking speaker and a girl with a face like a wet weekend shoved the food at me in a crumpled bag. Literally drove round the corner to find food luke warm and squashed. Management you can do so much better. Training, boost staff morale and incentives for good work.

Hi I went to kfc yesterday and it was the worst thing I have ever tasted I’m definitely going to McDonald’s next time at least that didn’t give me aids like kfc (it actually gave me aids)

We returned home with our mini fillets and fries to be very disappointed, cold fries and the mini fillets were cold in small bits and not at all how they should be , we phoned the store who apologised and offered to replace the food...

Ordered a 8 piece boneless feast meal on drive through, got home to find only 7 pieces and no dips. Food was also not as hot as it should have been when we arrived home given the length of trip Yep I know, first world...

The chap who served us didn't even check if we were eating in or taking away. We were intending to eat in. The food was very haphazardly thrown in to bags. My rice box meal was placed in upside down, so sauce all over lid...

Worst kfc ever with rubbish lazy staff left my stood waiting whilst they chose to serve me or not and all very rude

Drove through yesterday afternoon nobody else in the queue. The micro phone system was crackling and poor. Side order was wrong in one order with extra friesand no side. Had extra pop corn chicken but no we ordered. Other order of colsaw was pointless as...

If ya want food poisoning this is the place to go to is the second time this has happened to me now like really sort it out guys….

Staying at the Travelodge next door I would smell the delicious aroma of chicken through my window and couldn't resist. It was ready within minutes, piping hot and delicious.

We waited over 25 mins for our food and when I questioned the staff, the first person ignored me and the the second person was quite rude. She told me the wait was for our drinks, the said it was for the hot wings. Our...

After seeing they had a refurb we thought we would give it a go see if it was any better, but we were disappointed. We ordered a dipping feast and what we got was essentially a “dipless feast” with no sauces, borderline cold and didn’t...

Save your money and go to the local takeaways. My original recipe meal was so poor I threw it straight in the bin. Cold, hard,chewy! Looked like road kill and I would recommend anywhere but here!

Ordered a Fillet burger box meal this evening and was asked to park up. After waiting 20 mins I received my meal with no apology, they even forget the straw. This branch is seriously going downhill.

I am absolutely disgusted with the service me, my partner and the rest of the car park got today, we ordered our food at 7:30pm to be asked to wait in the carpark and someone will bring it out which wasn’t a problem at all....

I'm genuinely impressed that each time I've been to this KFC the service gets worse! I only ever go there as a last resort, in the past I have used the drive through only to get to the window and only be given half the...

I ordered a fillet box meal, the chicken in the fillet burger was so chewy like it had been left under a light for hours, couldn’t eat it. The whole box of popcorn chicken I also had was all cold and shrivelled up. Waste of...

The place was filthy, specially the floor that was so full of grease that was slippery and dangerous. The tables and counters weren't very clean either. It was a very uncomfortable experience.

Bad service as normal Worst ksc we been to in all of the UK Ordered food in drive though then waited for 20 minutes then inside to sort out with the manager.Still had to wait for another 20 bloody mins to get the food we ordered

I used to be a regular customer here but not for the last few years as it's gone totally downhill. On my last visit the menu wasn't all visible on the boards so I had to ask the staff for various options. What I got was dried up chicken that had clearly been sitting around for hours , in fact the durmstick was SO dried up and old, the whole leg bone was visible. The chicken pieces were tiny, too.Oh, and just about every time I go to this KFC, I have to ASK for a receipt, it's as if they don't want to give me one, so I'll find it harder to make a complaint. Either that or the staff has some kind of scam going on. This is ongoing and has been the same for years. Make no mistake I have complained to KFC but nothing changes.

If there was a score less than 1, this KFC would without the slightest doubt receive it!!!After looking forward to again tasting the delights of KFC usually has to offer, my party and myself were left absoloutly seething as a result of choosing this outlet to dine in!!!We decided to eat in and were met by a very large queue in store, which was not unique considering the good value food KFC stands by....However this is where the similarities stop!!!!After 10 mins we noted the queue not reducing and we were getting no closer to the service desk, when a member of staff was asked what the issue was we were advised " the Drive through is being prioritised!!There was no advise to when customers inside the restaurant would be tended to!After 15mins YES 15mins (and i am being conservative)I asked for the Duty manager or Supervisor to render my complaint and was advised he was "new" to the restaurant and was not available although present in the establishment!!!Members of public in the Restaurant were so disgusted by the service ethos...They began shouting for the manager to come out of his office and explain the choices this KFC had made to serve its customers....Still no appearance.....I still will be enjoying my KFC's BUT CERTAINLY NOT HERE!!!!

You’d think that, given it’s the name of the place, at the very least you could expect your meal to be fried chicken with the trademark skin. It may be late, it may be cold, it may be served in a dirty and uncleaned building, but its still Kentucky fried chicken. Amazingly, this branch has even managed to mess that up. Most of the chicken we received in the bucket (cold, no surprises there) wasn’t even properly fried. One had no batter on it entirely, and the rest were at best covered only on one side. Honestly, I don’t even know how that’s possible. I’ve racked my brains thinking about it. How do you only fry and batter half a chicken? If it was done on purpose, it would almost be an impressive culinary skill! But I ordered ‘Kentucky Fried Chicken’, not ‘half-fried chicken where one side is soggy and is literally plain unseasoned chicken’. It was absolutely mank, and I didn’t enjoy it. If I wanted literal chunks of white unseasoned unbattered chicken, I’d go tesco and buy a frozen packet.

Very disappointed, chicken dry, and didn't taste of chicken, it tasted synthetic. Chips old and not enough of them 14.99,!!! I want a refund and will never go to Glastonbury KFC ever again

We ordered 2x stacker meals there were no chips. 1 burger was to be with no lettuce but it had lettuce and we asked for 2 pieces of chicken they gave and charged us for 2x 2 pieces of chicken. Have tried phoning on numerous occasions to complain and no one answers the phone!

Post lockdown opened with reduced menu ‘to speed up service’ three cars in front of us waited 30 minutes, this is speeded up? Food typical KFC ! :(

There’s one young guy who works in there with long light brown hair and when he’s there it’s absolutely brilliant, I’m not sure of his name but he really makes the place! Tonight, he wasn’t in there and you could tell. All but a couple of tables still had rubbish all over them. There was one person serving and he was very miserable and slow. We were ignored for a good 5 minutes before being served and then the order was completely wrong. Chips and chicken was cold although the burger was okay. It really is hit and miss in there, something needs doing about it drastically!!

Extremely Slow survive, rude staff and rarely get takeaway orders right.Poor manners and this of the takeaways only.

Upon arrival a member of staff was in the car park smoking. As I entered the main door he came in through the fire door to the side of the counter and started serving food without washing his hands. Obviously more training on hygiene needed. Made me think about their WC breaks! Not what I call “Finger Licking Good”. After two previous visits; First the food was slow second time slow service and cold chips this is the last.

25 minute wait for a classic burger (ok minus the lettuce which is clearly challenging ) and 3 pieces of chicken. Not what I expect from KFC but clearly I should have read Trip Advisor first. Genuinely speechless because it wasnt even that busy

Last time I visited the KFC here the chicken was overcooked and the chicken was very dry, staff were a waste of space, have second thoughts next time you go here.

Staff could not cope with the volume of people coming in to eat or with the drive through orders. My son and I waited for over 10min to be served cold chips and cold zinger burger. I am local and I am afraid I will not be returning. We visited on 28.9.19 :(

Upon arrival at the KFC i opened the glass door that was littered in finger marks on the glass.. sadly that trend followed as several tables had trays full of left over food & packaging, and this was at 14.40 so clearly a long time after the lunchtime rush ( if there ever was a rush ).Floor was greasy, bit of food everywhere.. i was served quickly, food tasted hot and fresh.Ive never seen a Maccies in this poor state yet i often see a KFC like this. Why are the cleaning standards so different ? KFC your missing a trick.. we leave the restaurant feeling dirty,

La única gracia de este sitio es que esta abierta la posibilidad de comer algo a cualquier hora que en general en UK no es fácil. Eso si pollo a la KFC o hamburguesas o cosas parecidas. En general nada especialmente suculento pero en UK tampoco hay mucho suculento. Por lo demás está cerca del Clark Outlet y sirve para tomar algo al salir de allí. Se puede aparcar y gratis y no tiene nada especial es un KFC más.

Where do you start..... Unkept & overgrown. Litter strewn over the carpark. Wheelie bins literally overfilled. Customer bin, no big bag, just a gaping hole. So the litter goes straight to the floor. Member of staff, walking round the car park with a bin bag in one hand & the other her phone. Then goes back into the restaurant. PUT THE BLOODY BAG WHERE ITS SUPPOSED TO GO. Na, won't be going there again for sure. They've let the place go down hill BIG TIME

Dirty, scruffy and rude staff - restaurant full of litter and litter everywhere outside with bins completely full. Man claiming to be the manager called Jordan said he can't get the staff and said the reason the order was wrong was because the staff were from another store!! I think environmental health would be interested in this place for the wrong reasons. One member of staff was so rude she needs to find another job Sobia. If I could give zero I would avoid this place.

Went to KFC after finishing a long day at work to get myself a cheeky treat and went through the drive-thru, noone answered the I intercom so carried on driving round and saw that another customer was being served so once left drove up to the window and there was noone there. Shouted for someone to come and a lady who worked their Dawn came and took my order was a lovely person and is the only spot of light at this KFC as all the other staff we saw including the manger were rude and didn't complete my order. This KFC needs a complete new manger and if it was up to me I would say for it to be Dawn as she is obviously the only one there who is decent and actually looks after the customer.

It was very busy, people queued out the door and usually this is a good sign that the food will be fresh, this was far from true! There was only 5 people in front of me but took 45 minutes to be served, I should have walked out at that point. The order was completely wrong, got given bits we didn’t order and missing things we did. The chicken was so tough and dry as if it’d been sat there all day. The chips were cold, dry and undercooked. Definitely the worst meal I’ve ever had from there and will not be returning.

45 mins waiting for food and three of our four orders wrong. Boneless box full of boned chicken. Zinger burger substituted for another burger. Missing items, paid for large and for small. Full refund given. Avoid this Branch of KFC

Had left it too late to find somewhere for lunch and as we were passing by we stopped here. A mistake. The food was awful. I had the choice of a dip which seemed to include tomato sauce as a dip!, they had run out of most of their sides.

The staff are cooking and cleaning for a start so rushed off their feet.

Picture this...... You are driving home hungry from work, you see a KFC drive through, Stop off swiftly order a fillet burger meal with a side of popcorn chicken and go on your way to enjoy what was at the time a satisfying meal.... to a few hours later you wake up with the most excruciating pains in your stomach, vomiting like your whole insides want to escape the bacteria that is now inside you, and a rectum like a rusty tap with no stopcock.....Yep that's it the KFC that was meant to be enjoyable from Glastonbury has given me food poisoning!

Filthy toilets that should not have been opened tongue public! Nonhand soap, hand drier not working, human waste on the floor and on tissues laying a round the floor. When complaining to the manager was told. Yes we are aware and it should be closed. I was there for another 20 minutes and they did not close the toilet.

Family bought a bargain bucket, was nice and crispy but the meat was tough and dry! I also had a Oreo krushum and popcorn ckicken. Within half an our I was hot sweaty and was throwing up violently! The sickness and diarrhoea was horrific! A while ago kfc Glastonbury was found to have faeces in the ice maker so whether this happened again or I got salmonella poisoning from the popcorn chicken I dont know! Will not be eating from there again! As much as I love kfc and it’s the nearest one for miles it’s a no go for me....

we went there today saterday 18th aug there was a long line so we decided to pop over to tesco first we came back to kfc the line was down by then i ordered my rice box the moronic girl mumbled something like we dont have no boxes for a rice box!!! my grand son ordered his burger then she mumbled something like we dont sell them anymore!! i had to wait for 20 mins!! useless she had the personality of a bloody house brick!! she was rude, abrupt,never smiled i could of smacked her one will never go there again disgusting service!!

Walked in to find a grim and dirty looking restaurant. No burgers available and anything else was a 15 minute wait.

I had been warned they often get the orders wrong - they do. Got mine right but the people in front of me had quite a few mistakes with their order. My order was for a bargain bucket. It contained mostly chicken legs and not breast. Chicken itself was edible but slightly under-cooked so not crispy and had a very bland flavour. They can only improve.

The meal was not very hot and the chicken didn't taste as nice as we usually get. as the coating was not crispy

Came in on a Sunday afternoon, coffee machine not working, shame. However the service was friendly and quick. Cleanliness has vastly improved, the server was cleaning when no customers, top points to him.

A vile vile place. Should it be serving food??? Limited food available for whatever reason we dont know. Trays of chicken sat under heated lamps. Chips were disgusting. Ended up taking our food back and making a complaint. We were asked what the problem was and we said looka t that would you eat it? A full refund was given and we both had didgy stomachs 2 hours after.

Really really dry nasty chicken I had asked for mainly drumsticks and all we got was dry nasty chicken bits

I arrived at the drive thru about 15 minutes before they were due to close. I placed my order and waited for 15 minutes to be handed the box as they were turning the lights off. I drove home, about a mile so only a few minutes. The food was cold. The fries completely and the chicken nearly warm. And they had given me beans (cold) although I'd asked for corn. I won't give them another chance, even this little Somerset town has other food providers.

Every time we visit this branch, if there’s more than one car ahead in the drive thru you can expect a 15 minute wait, the staff are rude and lazy and often smoke just beside the drive thru. It is always dirty inside, nobody every cleans the tables or he toilets, absolutely appalling that such a big company can have a branch with such horrific standards is beyond me

For the second time in the last two visits to the drive through, when I get home I discover they got the order wrong. This time I even checked with the girl handing over the food that it was what I ordered, and she indigniantly replied “It’s in the box!”

Once we arrived I started reading the reviews on Google. They were all of the same theme staff that didn't care and dry food. I can honestly say we didn't experience either. The staff were polite and the food was good.

very unhappy bought 10 piece bargain bucket all the chicken was very very dry the skin was terrible 2 pieces hardly any meat on them

After a long day shopping with kids at Clarke's Village we stopped for a quick bite on the way home. Unfortunately on ordering we had to wait for the chicken to be cooked which took nearly 5 minutes so we had to park up. The food was then hot and fresh when it finally arrived.

Most of the staff are slow to serve, rude and just stand around doing bugger all!!!

Stopped off for food on the way home from Clarke's village. Food was o.k but did not appreciate having a tramp sitting at a table opposite me!

It used to be good but they have really gone downhill fast..

Patatas fritas frías pero muy ¿qué puede hacer una vez que haya conducido fuera y llegamos a casa después de 5 minutos jry. Lo que cabe esperar de un pollo kfc sabio sólo lástima las patatas fritas KFC debe esforzarse más

Parecía ser un montón de tensión entre 2 miembros del personal que estaba derramando en servicio. Ordenados y presentados asistente tarjeta de fidelización intentó escanear después no funciona para mí. Cuando no podía, le preguntó otra asistente ¿Quién dijo que no escanee su tarjeta se señaló para mí se veía y dijo que no funciona. El otro asistente no decir lo siento no funcionaban, pero la actitud de los de la otra y me fue horrible. Mi hija se cayó de su silla y luego completamente su culpa, pero a pesar de testigos este nadie vino a ver si estaba bien o si necesitábamos algo.

Teníamos pollo y patatas fritas y a la izquierda la mayoría de ella. El lugar estaba sucio y horrible. Las mesas estaban sucias con platos y botellas, servilletas por todas partes y no, lo siento, no lo recomiendo en absoluto. No es demasiado barato, cuando hay mucho mejor alrededor.

Loves a KFC, but this place is badly run. Food is often dry where its been sat around for a while as its not that busy...But when food is fresh its just your typical KFC

KFC is KFC and we all know what the food is or we likely wouldn't go there. It's not expensive and it's best eaten quickly while it's warm. This branch has good parking and is decorated in the usual style, and my daughters like the food, simple as it is. What annoys us is that the KREAMBALL machine (soft icecream) broke over three months ago and as of now is still not fixed. The girls subsequently ordered Krush'ems, a sort of iced drink instead. But then a month ago the Krush'ems machine had also broken, so 'dessert' ... cookies? IT IS BAD MANAGEMENT that has not had these machines fixed in MONTHS, and so children get to the counter and order food and only at the end find out there is no dessert! Apalling! The manager doesn't care, the staff are unable to get them fixed, and so have to make endless 'it's not working' speeches to disappointed children We are not going back. The staff we meet there are pleasant and do their best, but whoever 'MANAGES' this branch (NEVER around when we are there) should perhaps be promoted to 'KFC floorsweeper'.

went on a Saturday evening the fries were disgusting and cold, the chicken had been sat there for a while as it was dry and burnt. The floor was really dirty, the hygiene was iffy.Very disappointing as do like kfc

Had very bad food poisoning from here. Hygiene is awful, don't risk it. Cleaning doesn't seem to happen and there are clearly some major lapses in food handling causing people to be ill.

Went to this Glastonbury chain for a quick evening meal. We were told there was no bacon only after we had ordered. One unrecognisable piece of chicken and the corn on the cob was the worst i have ever tasted!After eating some of it,we both felt sick and we both huddled round the toilet for atleast an hour!Will not return even if you paid us!

Two couples traveling back from Taunton.checked web site saying open until 11-00 pm arrived at 10-47 to be told WERE CLOSED drove to collecting point.to be totally ignored by at least five members of staff total ignorance no eye contact at all will never use a K.F.C again

After a busy Christmas Eve preparing everything we thought we would have an easy tea! Unfortunately when I got home one of the meals was missing. Obviously annoyed I drove back to retrieve the missing meal! When I pulled up at the intercom and explain my meal was missing I was told to come round to the window! Then I was asked what was missing, the chap then made up the missing box and without saying a word passed it to me! At no stage did I receive an apology! I said to him you are meant to say sorry he just turned away from me. I have wasted fuel and time to sort out their/his mistake. Then to add insult to injury by the time I got back my meal (which wasn't missing) was soggy and cold. Get your act together!!!! It shouldn't be difficult to check 5 items of a list! Check and double check and learn some manners!

Stop in on our way home, was around 3pm and place almost empty. Tables dirty, waited to be served as no one around. Finally get our order only to have it all piled up on paper plates on one tray. We complained, at this point the member of staff shouted for the lad who served us instead of going to get him, and they separated it into two trays!! Chips warm/cold they had been sat in the food heater for a while. No apology from any staff. About 6-7 workers and tables dirty, not hard to clean when the place was so empty. Very disappointed, will stick to Yeovil in future

Visited drive through wish I never bothered staff looked dirty and no hygiene standards. Got food home the chicken was horrible the original recipe stacker burger looked like a it was thrown together from the end of the shop it was also missing bbq sauce. Will definitely keep driving next time or rummage in the skip food may taste better

Cannot complain about our food to be honest just the staff on the tills were rude as i asked for table to be cleaned and he sighed as if it was such an effort he then came over eventually and muttered under his breath "its not even that bad" When it was covered in grease. The staff just gave that impression that they didnt want to be there. Dissapointing.

Not busy but incredibly poorly managed. 5 minutes queuing. Placed order and stood waiting. Several customers followed and placed orders. We were told there was no chicken but it would be out in a couple of minutes. We waited. And waited. The guys serving did their best but someone in the kitchen wasn't doing their job. First they ran out of mini fillets, then popcorn chicken and finally normal chicken pieces. We stood with several other unhappy customers waiting for "fast food". After 20 minutes it arrived. The freshly cooked chicken was piping hot but the chips were cold.Very poor service. Wish id gone to either the Subway, dominos or chip shop next door.

I went there with a friend and her daughter on a Sunday lunch time. It didnt start well, they had no coppers in the till so overcharged you as said they couldnt give change, the lad serving was rude and arrogant, when I said they could have told me before taking my order he just shrugged. The fact it was a penny I was owed was irrelevant in the end it was the rudeness that got to me, the other ad behind the counter said nothing to do with me I am just serving food not working till. No salt, no serviettes, food cold. Asked to speak to Manager who came out and said, I have told them to give everyone 5p, I said that wasnt what they said to me at all, but still wasnt given the 5p. The lads looked grubby, customer skills nil. I did write to KFC and got a standard letter back no refund or real apology.To top it all off that evening and all the next day I was really ill with an upset stomach and had eaten nothing else apart from the luke warm KFC.Tales were not cleared, toilets not clean. Avoid this place ike the plague. Use the subway or pizza place just round the corner.

I don,t know how this restaurant hasn't had a visit from the food standards agency. If it has bad practice is still present. Mainly staff multi tasking. I.e. staff on the tills will go behind counter and handle food. I think the two jobs should be entirely separate to prevent cross contamination. I have been first hand to see a member of staff go from taking my payment, fingers on dirty screen of till to making my wrap without washing hands. I refused wrap and asked for manager who came out to me, washing hands first (?) When quiet till staff will also wash tables n mop floor. Quality of food is poor, greasy chicken and soggy buns. No locals eat there

Always ask for drumsticks and when I look in the bucket it's 80-90% breast and really dry or dripping in grease only use the drive though but what I can see from the car is enough

Walked into the premises and looked like a chimps tea party had taken place. Staff were too busy chatting to notice us for a couple of minutes. Were eventually served by a spotty lad who was rubbing and picking his face. Made us feel sick certainly wont be back

Visit a lot of fast food restaurants being on the road all of the time and this is one of the better one's. A family stop on our way back home - young server was was polite and friendly and the food was hot if not a little slow.

Absolutely discussing. Dripping in grease no chicken breast available and no salt. Dirty tables and unclean staff. Won't be going there again.

Myself and partner had used this kfc a few times as we live and he works just down the road.The service is pretty poor, partner visited on his lunch break no one answered the drive through after waiting 5mins, so he drove to the window where he was told he would have to drive back round, he left as his lunch break was getting shorter and grabbed food from elsewhere.The people who work there have generally poor hygiene, the chap who has served me every time I've been has greasy looking hair which is long and not tied up or in a net-something I thought was a requirement when preparing food, his nails are always dirty black and I realised on the final time I went that he took money and did not wash hands or put on gloves when handling the food. I would not go back.

What can you say about a KFC ?Is in a great position, always very clean, never a wait and it sells chicken !!! oh and Krushems !!!!!!

Went on the 1st July 2016 staying in the travel lodge next to it. They ran out of chips for the evening at 18.00hrs , had to go back to get the sides that they missed,then had to go back to get the dips, the food was awful and the attitude of the staff was bad. This is the worst KFC I have ever been to.

Went in on wife's request, the young man who was serving was polite & unlike some other K.F.C's, he chose chicken portions fairly (from beginning of row) & not preferentially. My wife was very happy with taste of chicken portions & gravy.

What part of the chicken did i just eat? Opened the box and must have been chicken faces squashed together and battered I swear there was a beak in it...just horrible