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2.0

Based on 98 opinions finded in 1 websites

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Nº 847 in 963 in Milton Keynes

Nº 26 of 32 American in Milton Keynes

CUSTOMERS TALK ABOUT DISHES WITH..bonelesschicken
Score
OpinionsNoteTripAdvisor982.0

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KFC is already finished for me. I ordered food and these scammers didn't deliver it to my house and have no intention of fix their mistake.

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Bartlomiej C . 2023-12-31

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Went to this place second time after a year, similar poor service and rubbish foodwas last time, thought give it another try after a year . This time very poor quality service, ordered chicken all of it came burnt and dried to the bone was not able to eat, staff not professional, speaking to each other in their own language and when complained about food quality started being rude, never again going to this place, I personally think this place need shutting down. Food standard agency should be ashamed of themselves to let this place run.

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Shellinder K . 2023-11-28

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There’s a acrid urine smell about the seating area. Messy all around and didn’t specify on the maps that it’s cash only. Waste of am journey, go elsewhere if you have card.

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Charlotte H . 2023-08-27

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Very rude customer service. Absolutely no manners , literally void of conversation, just threw bag of food at us. Very poor.

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Karen R . 2023-08-26

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The chicken comprised of three drumsticks and 3 thigh pieces, yuk! Not on e breast piece. The chips were overcooked and soggy! The fat probably needs changing! Very disappointed.

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Susan B . 2023-02-19

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Missing food, burnt chicken and refuse to answer the phone. Never again (stacy bushes) MK, we ordered a deliver via Uber eats and the above is our experience. Avoid at all costs.

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tonywJ5470PW . 2022-11-10

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Unless you want to die of old age waiting to be served the wrong order over and over again, you may aswell order online because that’s all they seem to care about. Honestly don’t see the point of them having a physical restaurant because they act as if your not even there if you come in to get something, and don’t even think about going to the till to order because that’s not how it works here apparently. You either order online and get it delivered too you or you use the touch screen kiosk to order because that’s about as much communication as your getting. Probably a good thing because the staff are just moody as anything and never listen to a thing you say anyway. Portions seem to be getting smaller and service worse and worse every time I go. Now outright refuse to go here and rather go to slim chickens in the Xscape instead, they have much better food.

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JWJones993 . 2022-10-16

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Ordered on the app 30 min wait for food. Cold food, fries tasted as though they had been cooked a few hours previously, made me feel sick!

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176juw . 2022-10-15

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The manager is as bad as the place and staff can’t even be bothered to answer re views to explain rubbish service.so I have to go on about nothing to make up the words to send this in .

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Z3936FEstevenb . 2022-07-23

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If i could give it a 0 i would, odered 4 pieces of Chicken and chips. Chicken drum stick was that hard i could not chew it, felt like it had been standing a day. The other pieces was slimmy made me feel ill. The coating didn't taste the same. This is now the second time ive had to writeca review about Stacey bushes KFC. So disappointed as KFC used to be my favourite take out.

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U7082QBlisas . 2022-07-18

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A nice meal, quick service, tasty food but staff could be a bit more friendly. We ate in and some of the tables hadn't been cleaned but other than that, food was good and the krushem was delicious as always...just what we needed on a hot day!

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Ames30-2016 . 2022-07-12

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Called in here again as I do when passing after 20 mins waiting in drive through I decided to drive away. There was six car in front of me that didn’t move This is the fourth time I’ve done this. This should be a fast food restaurant it’s a joke. It’s not a problem in the busy Northampton branch.

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Z3936FEstevenb . 2022-06-01

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One star because the manager gave me a refund , I've only ever returned food once in my life , the chips were cold dry and tasted old even though I had just received them chicken was dry and hot wings had more coating than chicken . Only stopped here as I was hungry and definitely will not be returning

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maria b . 2022-04-29

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I thought I'd go for a "healthier" option, try the Zinger Rice Box (order #1020, 13:40hrs). Unfortunately the KFC feedback website claims that my Javascript seems to be disabled so I cannot leave a direct review with them, so here goes: ordering the box was pretty straightforward, although I noticed that it was tucked away in the corner of the menu on display. Perhaps the staff wanted to hide this little nugget? Anyway, the salad and the Zinger filet in the box were edible, the salad was crunchy and looked fresh, with not too much dressing. However, the main item that gives this delightful little dish its name (rice) was something else. Apparently with a Tex-mex flavour it had a distinct note of vomit to liven up the party. I was not the only one to be surprised by this, one of our fellow diners was overcome by the same impression. We left the rice. It's a shame that what could have been a healthy, tasty meal was spoilt like this.

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596anjan . 2022-01-03

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Absolute joke, operated by people who have zero customer service skills and bark at you instead or talk. Why should anyone spend their hard earned money on a place that has this type of reputation. This is my last trip to any KFC branch period.

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rajk818 . 2022-01-01

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Was looking forward to the gravy….. but it was watery brown and tasteless, the chips were soggy…. Needless to say that I won’t be back🤢

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Mk22032203 . 2021-12-19

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Cleanliness doesn’t exist 18mths on from this place having a complete refurb Back into to a dirty place once again MAIN complaint is when I recieved my Krushem from drive through window Person gave me a straw (unwrapped) Picked it out the pack using bare...

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Sim S . 2021-11-20

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We popped into KFC on the way home from holiday. My little girl needed the toilet before we ate. The womens toilet had an open sanitary pad left open and bloodied. The seat was covered in urine and the floor was sticky. I went to...

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Kirsty S . 2021-10-29

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Not even a single piece of the chicken wing drums but only the small pieces all 10 of them. Terribly disappointed as it's a rip off.

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lilyinthev . 2021-10-26

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Always really really slow service, whether you go inside it drive through. This isn’t a one off, this is our local KFC and have been going for many years. Very few staff n front of house. Whoever owns the franchise needs to seriously review their...

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spencerd26 . 2021-06-02

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Absolutely appalling meal and service was terrible!! Ordered a delivery through just eat, it turned up, cold, soggy and missing half of the order. I then drove to the restaurant during my lunch break to request the rest of the order, staff were extremely unhelpful,...

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Aimeejoyce3186 . 2021-05-27

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Half a hour sat in the drive through moving forward evrey 10 minutes and still waiting ! Don’t come here unless you have your evening spare

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N1375VItaylors . 2021-02-04

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spent £34.00 for a bargain bucket and belive me it was no bargain.all we got was thighs and drum sticks not one piece off good chicken.some off it was grey and off putting.and the chips was hard and about 6 in each bag.and also ordered...

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christine1959 . 2020-12-31

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Went in for a sit down....filthy, uncleared tables and bursting bin. No evidence of Covid arrangements other than a hand squirt at the entrance. Complained about how poor the hygiene was, fell on deaf ears...left without placing any order..awful ten minutes!

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glynsmith . 2020-10-17

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This place is on my way home from work. And sometimes you just have to get one if you need to eat like ‘right now’. So I happen to use this KFC more frequently than others which is unfortunate. I don’t think I have ever...

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eatallthefoodman . 2020-08-26

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Drive through staff could not understand requested order. At window they tried to give us 10 sweetcorn instead of chicken bucket! All wings go else where. Chicken swimming in oil. Sweetcorn dry. Have thrown away

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tunathecatUk . 2020-03-09

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Had the zigger burger meal. It was delicious. I'm not a fan of fast food usually but this was really nice. The building was nice and clean. The staff were very friendly. Yes I will go back there again:)

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quirky-inky-pinky . 2020-03-06

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All of the tables were filthy and covered in rubbish,spilled drinks the floor had more.food on the floor no way it had been cleared that day the burger was killed with sauce. All the chicken was burnt the chips were vile ind greasy tasted like...

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P8677NDemmat . 2020-03-02

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After the longest wait for the shortest que ever.Staff were chatting to each other about their weekend and took an age to take and process an order. Once I got to the counter,my experience got worse as the sever was rude. When I finally got...

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samo296 . 2020-01-26

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Just came back from KFC Milton Keynes , bought something to eat and halfway through the meal , was told to leave as the shop was now closed. The lady by the name “ ? Clara”( no name tag) spoke in a very rude and...

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Holiday M . 2019-11-14

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Here is the 3 piece meal. Chicken looks like the small wing. Receipt machine not working apparantely told the lady what this, she didn't seem to care. I changed this from breast piece as it looked like a chicken nugget . Will never come to...

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Tanya8621 . 2019-11-02

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Full of workers shouting at each other in foreign language or something. Waiting 10 minutes to even be served no other customers inside. Have written a complain to KFC but I doubt they will do anything they didn't last time. I only go here because...

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Brads T . 2019-09-30

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Ordered a 3 piece variety meal, I ended up with a leg and THREE wings 2 spicy wings and a boneless piece of chicken. Its times like these that remind me why I dont eat takeaways anymore.

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MisterAbrams . 2019-09-15

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Went in KFC at the city centre Milton Keynes today, the services was so bad!. My sister wanted to ordered some boneless chicken but seems like the girl who taking orders was confusing , I don’t know if she was day dreaming or something. For...

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Jeepp1234 . 2019-08-08

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Items missed, chips like cardboard, thrown away and had egg and chips, first visit for ages and will be our last

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sandy e . 2019-07-17

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Queue out the door. It was a Friday night, busy time so would expect maximum staff. Obviously they may have had some staff let them done but 2 people serving. Order was rushed and staff were rude but probably stressed and rushed off their feet....

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Meg B . 2019-06-16

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The lady (Indian) who serves on the drive through is so rude. The food was average, not sure it was cooked properly

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Dwilde1 . 2019-05-31

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First time in a takeaway where I have been served in silence. When we arrived, the two ‘servers’ were standing pole faced staring through us and out of the door. The new menu layout meant we had to take some time deciding on what we...

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John F . 2019-04-29

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Usual standard, Usual Food Usual Quality, Usual Cost. KFC is my Usual on the Road stop off points for a quick snack.

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DOUG Y . 2019-03-25

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I like the boneless chicken but what really pisses me off is the meal deal thing, I would like to go in and just order and pay for what I want, I also always seem to get the person who doesn’t speak English very well,...

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Dave T . 2019-03-20

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Been here a few time walk in and drive through. The service is always slow and the staff are miserable. My partner goes here sometimes on his lunch break as it is the closest one and he always says how slow they are

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C9905CXsarahl . 2019-03-04

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I used to love KFC and infact, when ever I travel abroad I make a pointbof going to one. But in the UK theyvarenjust ripping their customers off. At the Stacey Bushes KFC I fancied a chsnge from the ususl Subways so popped in and...

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X8685WHjamesf . 2019-01-20

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I was surprised to read the reviews , after I visited, as they certainly deserve 4 stars from me. The chips have changed ,much thicker, and the chicken is chunkier. Ours was crisp hot and really juicy. Well done for listening and reacting.

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cynthiarob . 2018-12-27

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Unfortunately this is the closest KFC so I have no choice but to use them. It’s not rocket science to put the items in the bag that have been ordered and paid for, I would say 8 out of 10 visits they have not put...

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Chris C . 2018-10-17

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I found the Staff very rude, and didn’t make me or my friend feel welcome, won’t be going back to this one

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jadepinkpink . 2018-10-08

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The idiots got my order wrong. Found out after driving all the way home and having eaten most of it leaving the bun till last. Called them and they denied it saying they didn't get it wrong. Utter useless crap and Suvee was most unhelpful.

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SeanPorter187055 . 2018-09-07

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Why have numbered receipts when they just shout the order out when eventually it's ready. Could not make out what they were saying. I finally asked for my order from the one server. No interpersonal skills on display. General atmosphere of chaos.

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Mike S . 2018-08-12

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I have frequented many KFCs in my days. This was the first Kentucky Fried Chicken in Milton Keynes, and I have been coming to this place since I was 8 years old. However, in the past couple of years, the place gone downhill. The food...

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Jon W . 2018-07-30

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Staff was nice but place isn’t very clean can be very busy. Not happy with the choice no dessert no vegetarian. So not a good place to go as a family or group who have different diets! No allergies free choices either.

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suqeena . 2018-07-04

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WOW How can a KFC not have any Chips, Ice Cream or Pepsi Max???? Just went to a KFC at Stacey Bushes, Milton Keynes with 7 ex colleague and they had run out of the mentioned foods. And as they would not reduce the bucket...

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Kenya C . 2018-02-17

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Had low expectations and it didn't meet them. More than once I have got home to find out that something I purchased has not been bagged. Staff are quite clearly doing it deliberately to try to save money as nobody can be that utterly incompetent...

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HattersOnTour86 . 2017-12-26

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Went to this KFC and the staff made me wait and carried on talking to their colleagues first and then took the order but had put wrong order so had to ask them to change. Never will vis it this place again.

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BlessonVk . 2017-10-13

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Myself and my brother come into off for lunch and ordered a family bucket. 10 pieces, 4 fries, 2 sides and a drink. It was the worst experience I have ever had at kfc. The chicken was disgusting! It was either cooked too much which...

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W2166FQjoea . 2017-10-10

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What appalling service. Paid for 2 meals, got 1 and half. Complained and told my fault. Will never visit again. How can you confuse fries with gravy, it was lumpy granted, but was not vegetable derived.

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Ian W . 2017-09-24

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Popped in as we were nearby and hadn't been there for a while. Had to wait for chicken to be cooked so that was good and fresh. My Twister was average. Our chips were awful and rubbery. The drinks both contained ice despite specifically asking...

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Annetax . 2017-08-06

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There are two disabled parking bays and they appear to be considered by able bodied persons as an overflow parking area, also I have seen tradesman vehicles using the same. Consequently they are nearly always occupied. As my wife can only manage a very short...

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jackfrobinson . 2017-07-30

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Unfortunately the experience was ruined as the staff there cannot cook chicken and gave myself and my colleague food poisoning all weekend. Very poor. Would not recommend. Was left waiting ages for the food which was clearly forgotten about then just quickly thrown together. It...

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davewallis13 . 2017-07-24

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Not for the first time, I've just returned from this KFC to find out they've missed out the Hot Wings and the Gravy from our order. It has happened too many times for it to be a coincidence which leads me to think they are...

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HattersOnTour86 . 2017-07-09

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Whilst this is a typical KFC, the difference was in the attitude of the staff on duty whilst I was there. Cheery, happy and conversationalists, it was a pleasure to be served by them. The food was a tad better than many other KFCs with...

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John F . 2017-06-23

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Filthy dirty hole that needs knocking down.. It's an eyesore, It's dirty It's filthy When will I learn,every time I go here which is not often I get bad stomach pains next day I vow never to ever go there again It's a disgrace to...

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tripdog1 . 2017-05-24

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Takes ages to order in this place. Drive through is a nonsense! Please please try and do something as about mental queues - 20 mins to order isn't fast food!!!!

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FairReview1309 . 2017-05-07

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Kfc I understand have a bad name but the staff here have allways been very polite and helpful witness a disabled man come into store today and lady behind till was patient and helpful and her manners where Brillant xx

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ashleyr789 . 2017-05-02

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An old KFC in a down at heal trading estate is never going to be all that great. And this one doesn't disappoint. It is dirty, shabby, dreary and cold. It is staffed by minimum wage folk who just don't care... happy to serve at...

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lostintransportation . 2017-03-19

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Went to this KFC to ask for work and I was very kindly told that they do not employ white people however I was so enticed by the smell of the chicken and could not resist buying a piece however after biting into the chicken...

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chris m . 2017-03-01

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As with any KFC in this country where I've been, the service is a bit of hit and miss, some staff members don't seem to speak English and waiting times can be horrible. Food is usually OK.

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GAN70 . 2017-02-27

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We always go to this Kentucky when in Milton Keynes. Very fresh, plenty of chicken breasts in the buckets. Friendly service. Easy to get to and good parking.

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yvonned804 . 2017-01-17

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Nothing wrong with food, as far as deep fried pieces of bird in unhealthy golden cholesterol goes, but the service was bad, unfriendly, i do not expect people to smile at me when doing a hard and demanding job like working at kfc, but having...

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albert o . 2017-01-07

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Avoid Stacey Bushes KFC - only ever get given thigh pieces which are literally swimming in grease. Even when you ask for no thigh pieces they give you nothing BUT thigh pieces. Always have problems ordering, have to repeat your order more than 4 times...

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1303JR . 2016-12-29

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I am guilty of going here simply because it's close and after a 12 hour day sometimes you just want some fried chicken and a Netflix session. The first hurdle with the drive through is communicating your order "I'm sorry", "can you repeat that" and...

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117nathan . 2016-12-15

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Called in here as we were in the area & really wished we hadn't!! I should have known when we were ordering & a guy brought his fries up to the counter to say they were cold that it was going to be a bad...

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amanday746 . 2016-11-22

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The only reason to use this KFC is convenience as it's close to the office or you're passing by. The queues to be served are always long and there's seemingly no sense of urgency to clear the orders by the till staff. When the food...

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adamchap . 2016-11-01

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Well I get to KFC about once a year and that's about long enough to wipe the memory and give it another go. Service was poor, food was very average. Why did they change away from the chunky chips! Disappointing. See you again in about...

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andyg348 . 2016-09-12

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I been today at KFC,I enjoyed but de guy who served is looking really serious,don't smile, I fill I disturbing in a way.just smiling and training to don't look like you gona it the guest.

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Vasilica A . 2016-08-27

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Good customer service from that lad that served me and the food was ready almost straight away which is good when you stop at the services after a long drive

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Dan H . 2016-04-17

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We called into kfc as we all like it and ordered a bucket plus other meals to the tables were clean and the food hot there was a steady flow of people and the drive through was busy to so we sat down and enjoyed...

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Mark P . 2016-02-27

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I didn't want to start a new review for the Marlborough Gate branch, so added it here instead. Not much to say really but the chips, gravy, and beans were all cold but the chicken in the family feast was hot. Pathetic quality.

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FloydOnForever . 2016-02-14

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Although I love KFC food, I found that the service let KFC down here. There were many members of staff working, however there was no sense of urgency when serving the customers. There was a very long queue and yet there was still only one member of staff on the tills and the others seemed to be standing around / working at a very slow pace! When we finally ordered, they seemed to speed up slightly. The person in front of me was asked if they wanted to eat in or out therefore received his food on a tray. Unfortunately I wasn't asked this so was provided with a takeaway bag which I then took to a table to eat in. The chips looked like they had been thrown in as when I opened the bag, I saw that the chips were all over the place and the chip packet was upside down! Despite this, we enjoyed our food.. the zinger burger is always good! It was just the service that let KFC down on this occasion.

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TJEreviews . 2014-11-30

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I love my KFC chicken but I've just had to wait over 30 mins on my lunch break on a sunday to get served and when my wife complained about the wait the Asian cashier laughed at her, she wiped her smile off her face when we said we were going to complain mind.

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Gbaitey . 2014-09-28

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I rate this KFC the best one I have used in the MK area. Food has always been fresh and of a good quality a standard to strive for elsewhere

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Roger R . 2014-09-08

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Food can never be complained about....service however....its lacking to say the least. Can be a bit slow and often forgets parts of the order or get the order wrong.

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rajrathod . 2014-07-29

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