KFC in Wirral

Don't go to kfc. Wallasey or Birkenhead. I paid £13 for freezing cold slop. I have emailed the management regarding this. Three times I have been served disgusting food. Disgusting service

Just came home with our order. We are 5 minutes away by car. All the food was cold !! Chips, zinger, mini fillet and popcorn. Won't be going again

Had a delivery and the food was cold, limp chips and the chicken coating just fell off the chicken it tasted awful it went right in the bin. Won’t t ever order again

Easy to locate, large car park, fast and friendly service, helpful staff, would visit this branch again

We ordered and it was here within five minutes. The half the order was missing and it was stone cold, so it was obviously just left out then bagged. The burger was more sauce than burger, so much so that it dripped off in clumps and was all you could taste. The food is always awful from this KFC. Workers obviously don’t care .

My experience of KFC in recent years has been the West Street site in Sheffield city centre when taking/picking my daughter up from university. We used to look forward to parking up and enjoying boneless banquets together a couple of times a year, brilliant! Called in to Birkenhead site when picking my car up nearby presuming would be the same, but oh my god never again. Attached picture says it all, the word "banquet" is so out of place...

The food was cold, the chicken was raw, they missed half of our order and wouldn’t refund us!! Horrible place. Never arrives on time either!

Called here for some food for our evening to be eaten whilst sitting watching the Belfast ferry been loaded. The food was hot and enjoyable. The reason for my average review was that certain parts of the order was missing that I payed for and the staff were no interested in taking to an off duty member of staff who called in for food. Had this not been the case my order would probably have been correct.

I ordered a family chicken bucket with fries but the fries were more like wedges with skin on absolutely awful horrible like warm ups not fresh spent like nearly 30 pound in there never again will i order from kfc awful place

As normal cracking food got fries and kfc chicken with there secret gravy fast service covid alert social distancing in place pay by card no cash taken,since end of December 2020 liverpool and Birkenhead in tier3 lockdown bumer takeaway only Derek moores 😷🚑👍🏥🙂

I’ve ordered from here a few times, and I keep hoping it gets better. It doesn’t, we keep going back as it’s the nearest KFC to our home address. It’s so disappointing, it can be so much better in so many ways. From someone who has worked at a KFC previously, I know there are standards and procedures which this place don’t seem to be following. Food is not hot, we’ve tried delivery and picking it up still not hot, tastes like it’s been sat in a warmer for hours. Chips are soggy and the portion size is around 5 chips in a packet! Always seem to be missing items too. I refuse to go back, will need to travel over 3 miles next time if we decide we want a KFC!

Stopped off here on Friday night after some late night shopping in Liverpool. Well I was impressed all the chicken & chips was hot and cooked to perfection also the gravy was thick. I really enjoyed it and the staff seemed to know what they are doing, everything ordered was to the bag when I got home, Its definitely the best KFC on the Wirral .

I ordered a large fries and gravy, took over 5 minutes for me order to be served and when it came the gravy was runny, almost like water, the fries still has skins on which unless this is a new thing for KFC I have never been served fries like this before. I won’t be going back.

Been waiting over 2 hours for my order still hasn’t turned up said it’s been delivered and it hasn’t they’ve turned the phone off so I can’t ring them Very conveniently they can take my money but can’t deliver my order absolute joke

My brother popped in on his way hone from work on a quiet Wednesday evening. They had no chicken ready which is crazy for a chicken shop..... 20 mins later our food was ready.. Apart from the wait the food was great. Hot fresh and not greasy!

So sad as the kfc gravey was like tap water and not it's normal thick self! Please for the love of gravey lovers fix it

They are of the KFC’s that deliver but through Just Eat. I called them to see if they deliver but they said it had to be done via the app. Decided to drive there as it was only a 10 minutes drive . The place is really small and you cannot eat in. There is an entrance and an exit and no place to sit and eat in. It wasn’t really busy and the staff seemed ok. I ordered the 14 piece bargain bucket which you usually get 4 regular sized fries. I asked them to give me 4 large fries along with a big bottle of 7 UP. Myself and the family enjoyed our dinner. Everything was good. Would definitely recommend and order again from this KFC.

considering this was the first in the area and used to be absolutely brilliant what a shame it seems to have hit the skids. called in on the way back from shopping to save having to go to rock ferry or bromborough and was very disappointed with the quality of the food. the chicken in the bucket for one was all bone, the coating on the other pieces of chicken was loose and limp. they forgot the dip and you just got the impression that they couldnt wait to get you out of there - i know its fast food but this was ridiculous. this is the worst KFC i have been to

This is the worst kfc i have ever known we wont be back it doesn’t matter when you go they never have any gravy .enough said!

having gving them the benefit of the doubt on more than one occasion i have now come to the conclusion this place is never going to get to the standards of any others !!! wether it’s just the staff not trained properly in how to cook chicken or they are cutting corners were they shudnt be !!! the only way i can describe the original chicken is very very very very greasy ! soggy ! not much coating on to the point you can clearly see the skin ! even pink in the middle so clearly it’s not getting cooked enough !!! and completely tasteless !!!!!! either close down completely or take some new staff on that can deliver quality !!!! and look clean & well presented !!!!

Called there staff where friendly place looked tidier and food was ok chicken was cooked and was Not the usual sloppy falling of the chicken

As I pulled up it was nice to see 3 staff sitting outside smoking away the management here is outstanding. Outstandingly bad I ordered my meal that was ok as I was waiting ....seen my burger being made it was left on the side for 5 mins as they looked for my side order in the rear fridge Got back in my vehicle and started to eat burger was cold my side order and BBQ sauce was missing after I asked the girl is it in there ....went back in got my missing bits The fries where cold all 22 of them

The same as any other kfc. The staff are normally fine and it's quite a small kfc and I do reckon they are understaffed.

I don't often go in here but did so for another family member. The aprons worn by staff were all very marked. The place it's self didn't look clean. I wouldn't eat out of here

Lugar es pequeña para permitir que 20 personas para pedir comida. Pedí la comida tuvimos que esperar 15 minutos, ya que todo mi pedido mezclado luego de comer un grupo de adolescentes y de pie cerca de la puerta de salida. Otros clientes tuvieron que pedir

Absolutely terreble service only two customers in front of me and had to wait 35 mins for fries chicken already cooked never will go to laird st again

There is great service,nice food and much more.Its open 24/7.The food is absolutely amazing especially the chicken

Always seems to be missing something or doesn't have things in stock! Tastes warmed up. Set up of place sees people queuing outside the door at busy times... Not good!

Yo soy un habitual en este KFC. No es el servicio más rápido, pero se puede ver cómo trabajan como un equipo. Mientras la orden está siendo introducido en el hasta que alguien más es conseguir juntos. A veces se toman las edades para tomar tu orden. No sé por qué, pero sospecho que el "reloj" comienza marcando en el tiempo que los clientes tienen que esperar cuando están ocupados. En general, el personal es muy agradable.

I've been to this KFC a few times and more often than not I've been disappointed with the quality. On two ossacsions the bun on a tower burger has been stale. the chicken is has been dripping in grease and I've also experienced the coleslaw being inedible due to it being frozen in some places. I'll never go here again.

The standards in this out let are one of the worst in the country... Chicken is so greasy I avoid it if possible as their is a better one 3miles away.iv just been with my family and asked for any piece of chicken but wing..and found this in my box I will post a pic if I can un cooked looks like they missed the bin and chucked it in my box ... Stay away scummy place

this is a very busy place but the chicken is always fresh and hot well worth waiting for.Staff very pleasant.

Usually enjoy the food from this particular branch but not on this occasion. The chicken was grey and greasy. The gravy had a layer of oil on the top. The pepsi was warm and the chips were cold. There was no saving grace about this visit.

Went to store for a quick bite to eat, on walking through the door was hit by a horrible smell like drains. Staff working there have long hair that isn't tied up. Store needs modernisation.

Long long long wait on this visit. But to be honest the food was so fresh and hot I would say it was worth the wait.No apology from the staff.They did swap a couple of pieces for special requests.Gravy tastes different every time I go!

Always busy. But I like that as it means fresh food.Not the nicest of place but you eat at home so what's it matter.Staff are harsh and abrubt but seem over worked

Nice KFC chicken as usual, but the last 2 times I've been, we have got home to find the order incomplete, with stuff missing. Check your order before you drive away.

The place is spotless ,the staff pleasant and yhe chicken the best ever.There is nothing negative I can say.You sometimeshave to wait as thechicken is all cooked fresh but if the wait is to long they will offer you a free drink etc while you wait.

for a change local students working here who gave brilliant service, with a smile and were very polite. food was quickly served and very fresh, loved it