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2.5

Based on 41 opinions finded in 1 websites

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Nº 476 in 524 in Wycombe

Nº 13 of 14 American in Wycombe

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor412.5

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Shocking, just terrible. The state of the employees made me wanna not eat there. Order was wrong, the front desk was a mess.

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Owen W . 2024-05-25

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Whilst coming to get food I overheard A manager, who i heards last name is saddiq, being extremely disrespectful to a young member of staff. Terrible service I do not recommend.

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Roam36185140624 . 2023-10-19

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The chips are always awful from here. Generally the chicken is ok but can be a bit oily sometimes. The hot wings are usually good.

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27sunseeker . 2023-03-19

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The bun was stale on the burgers and order a coleslaw side and didn’t get it. The kids meals we wanted blackcurrant fruit shoot but were given Orange. Chips weren’t fresh and all in all it reminded me why I haven’t been for a very very long time (possibly a year).

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Adim A . 2022-06-05

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Asked for a breast piece for my box meal. Came home and was drumstick, the worst piece imo. Place looked dirty, no hand sanitiser anywhere

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zola123 . 2021-12-09

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Ordered via Uber Eats. The order was delayed so I called KFC to make sure they didn’t pack the order too early. They reassured me they wouldn’t and I also asked for a special request which they said they would do. The order arrived and it was wrong and cold! I drove down and complained. The manager was so lovely! He redid the whole order himself and added extra bits for us. Very good customer service from him.

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AnnabelBowden . 2021-10-23

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Collected an Order from KFC High Wycombe retail park branch. Ordered a wicked variety bucket and specifically requested that the bucket only had rib and thigh pieces. This was from past experiences being given the wing as a piece which is inadequate which makes up for only half the size of a normal piece. The assistant assured me there would be no problem with that. Came home and opened the bucket to find there where 2 drumsticks which I specifically said I didn’t want and 2 wing pieces. For a 6 piece bucket half the pieces weren’t big enough. Rang the manager and was told he could not do anything apart from bringing ALL the food back and then get it swapped. This was a massive inconvenience and he said there was nothing else he could do. The manager was very blunt and the customer service was appalling. Won’t be coming here again.

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abains2019 . 2021-01-29

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Ordered party buckets and enjoyed with friends good service and delicious food and quick good service in busy atmosphere!!

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hsF3060WK . 2020-08-28

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We bought a mighty meal for one and it was not as described It should have had 6 pieces of chicken it only had 5 ???

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moosemy57 . 2020-08-23

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We came to see our Grandad who lives in High Wycombe So We decided to stop here for some burgers and chips ill never regret it . There have the best chicken wings and burgers. It was just right. the only negtive is the lack of greetings And service when receving our meals.

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570amaana . 2020-02-02

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The food from here is variable . The chips are not very nice. The chicken on a good day is good but I’ve also had it over oily. The order I’ve taken away has not always correct so now I check my bag of food before I leave. Love the hot wings.

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27sunseeker . 2019-11-27

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Its better then many other kfc in the region and its halal. I would recommend it. Pleasant environment, good staff and food as it should be.

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Shum A . 2019-07-02

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Kids love KFC but definitely won't return here. Not very clean and food ropey but milk in late that has gone off was the final straw. I took it back and the lady took it off me and said oh fine? No customer service whatsoever!

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Harminder69 . 2019-05-21

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We decided to visit when in the area, it was very busy when we visited, staff seemed quite pleasant, toilets were very messy would have expected them to be half decent

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Deanoboyd . 2019-04-10

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Service is pretty bad. Food, A chicken Fillet Meal. Brown undercooked chips, and a undercooked fillet. Worst KFC i have ever had. Sorry for the bad review but it was awful

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michaelpbowles . 2019-03-01

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Upon arrival we made our selection and order 3 Boneless Banquets. 2 with beans, one with coleslaw.the lady behind the till clearly wasn’t listening questioned why we were ordering 2 with 3 drinks. Had to explain all over again We were then overcharged only by pence but when I mentioned to the manager he was a bit flippant stating that the prices on the tills had changed but the screens still had the old prices on... he refunded the overcharge but calculated that wrong so we weren’t refunded fully...it wasn’t the cost but the principle that they should be charging what is on the displayed menus Have to say, impressed with the change in fries at KFC, they are tasty and well prepared and we did enjoy our meals

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Steve S . 2019-01-02

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If you want to scare your children into applying themselves at school, I would highly recommend the KFC in High Wycombe.I have absolutely no complaints about the food. The chicken looked nice and our ice creams were yummy. The place is a little disorganised.The lady that served us was very nice but got the order wrong, overcharged me and when I pointed out the error with the change that she had given me and then that she owed me money and a refund for the item that I hadn't ordered, she could not work out that £1.49 x 3 is £4.47. Neither could she work out the change that I needed from £10, despite the fact that her till must have given her an inkling.It took ages and was painful to watch. In the end, another person came over. Clearly the poor woman had not received adequate training.

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165gg2019 . 2018-08-30

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After the issues with delivery recently this kfc is back to its best. Great service and food. Recommend

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samkG4044XV . 2018-08-29

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This KFC always get the chicken spot on! Chips are crispy too.. only thing that needs improving is the gravy needs to be slightly thicker. Occasionally it is but it's often watery

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Winnie the P . 2018-06-25

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We ordered our food with very bad service our chicken box meals came with no lettuce, they didn't have any wraps for the meal we originally wanted or half the other meals on the board no coleslaw or corn on the cob only baked beans as a side, and bones in the pop corn chicken worst meal ever will not be returning to waste my money.

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sammyshai . 2018-04-12

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We got a takeaway from here last week. We had the bargain bucket with original recipe chicken. I couldn't believe how fresh it was, you could tell it had only just been cooked, both chicken and chips! And the gravy is to die for! Deffo prefer this KFC over the one in town!

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JimJamJem92 . 2018-03-22

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I have been here loads of times! The last time I went here, however, was not great. The food was great as usual, but the service was poor. The staff at the till were chatting and/or flirting with each other, and they gave us the wrong food since we did not want chips with our food. They forced us to take a side when we did not want any sides!

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lexi962017 . 2017-12-08

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In High Wycombe for business, was Starvin Marvin!

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ilovefood85 . 2017-12-07

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Food itself is not too bad although have eaten many a better KFC in different parts of the world including the UK

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katies5063 . 2017-10-02

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Terrible customer service and my answer remained unanswered due to lack of communicational skills. I would not hire any of these people as my staff

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Joshua P . 2017-09-17

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Las críticas en TA son sorprendentes. Es KFC por amor de Dios - qué hay más que todos esperábamos? Que profunda fry una carga de pollo y patatas fritas. Ponen diferentes cantidades en un balde y dan en una bolsa con col y una bebida espumante. Puedes pedir, pagar, salir, comer pollo y dijo sentir mal después. Llegar a vosotros!

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tanagogo1 . 2017-02-19

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Es un edificio moderno diseñado KFC en la relativamente nueva Business Park. Como fuimos en un trabajador era un montón de basura extensas en el suelo. Bien el menú que todos conocemos. Mi queja es que, al ser un gran fan de kfc, pasé una semana trabajando en High Wycombe en mi trabajo como un consultor y yo comimos aquí 3 veces en la noche. 1 ocasiones en las patatas fritas eran desaparecidos en la comida para llevar. En el segundo comiendo en las patatas fritas estaban frías y no fresco. En la última ocasión vi algo que es imperdonable. Un gran negro mujeres con acento del este de Europa detrás del mostrador, porque ella era de raciones hasta las patatas fritas se detuvieron para comer algunos de la bandeja ¡puaj! . . . . . Ella necesita ser capacitado en higiene alimentaria

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740mkhan . 2017-01-26

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Este es el más cercano a nosotros, pero aún así KFC más de 20 minutos en coche. Pedimos una ración de ganga y alas de esta noche a casa de la cena. Mi marido está en muletas, así que fue puesto en una bolsa para él, pero, cuando llegamos a la casa no hay patatas fritas, pollo - lo que sucedió justo para el resto de la comida. Están demasiado lejos para volver. No había otros clientes en la tienda cuando él estaba allí, así que no hubo ninguna distracción. Si sólo tiene una orden del por qué no puedo? ? ? Esta no es la primera vez que llegué a casa y encontré la comida que falta en nuestra orden. La última vez que pagamos por 10 piezas y encontramos sólo 6 cuando llegamos a casa. ¡Ten cuidado!

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27sunseeker . 2016-11-01

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Aléjate de aquí si el idioma inglés. Con una gran perseverancia, puede eventualmente llegar a la cabeza del cajero lo que quiera, pero es rara vez vale la pena. E incluso entonces, tendrás suerte al salir de allí con su propia orden.

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Ryan M . 2016-07-09

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El nuevo servicio de pago luego recogerá es rápido y casi garantiza pollo fresco. El personal era bueno y disfrutamos de la comida. Bueno

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Sam K . 2016-06-04

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KFC siempre es confiable y bastante predecible. Sin embargo, debo decir que el nuevo procedimiento de salida no hacerme sentir como ganado más de un cliente. Yo habría preferido mantener el servicio antiguo personal mas que la mayor eficiencia que son evidentemente luchando.

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Kristian C . 2016-05-15

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Me and my friend went into KFC on New Year's Eve at 8 PM. Even though they were open they would not that a sit down to eat our meal. I understand that the seating area was closed, but I expected a little compassion for me and my friend who really wanted to sit somewhere in the warm before a local pub would let us in at 9 PM. My friend uses a wheelchair and we didn't want special treatment but the opportunity to stay out of the cold. I'm deeply disappointed by your lack of respect and compassion. We nicely asked if we could sit inside and was firmly told NO! no explication or apology just NO! I plan on not eating at KFC in the future. We ended up going to a lovely Kebab shop around the corner who gladly accepted our business.

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Hartey121 . 2016-01-01

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Did I just have spicy rice with a salad and skinny fries and a fork in a KFC?! I loved it, delicious!

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Barbara1London . 2015-09-17

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The food was delicious and just what we needed. We didn't have to wait long although the service wasn't too great. The Restaurant was very clean, they have had a refurbishment and it looks good.

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Lisa Ann F . 2015-06-25

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This place used to be great with quick service and great tasting chicken. They have recently refurbished and introduced a crazy 'take a number' system where you have to queue twice! You used to be served your food before you'd finish paying. On my recent visit it took nearly 10 minutes to queue to place my order (even though the queue wasn't even that long!). Once I got through that, I had to join another queue and wait for my number to be called, and I was served after someone who was behind me originally, but I myself got served before others who should have been ahead.Totally crazy! Bring back the old system!!Regarding the food, the taste is also worse. My chicken was extremely dry and the pieces were smaller than usual.

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Chris G . 2015-04-23

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Visited this restaurant following it's recent closure for refurbishment. I always thought a refurb meant that when the new site was unveiled it would be better. In this instance I'm afraid this is not the case. Yes, it is somewhat fresher looking but the new counter ordering system seems really chaotic (and it wasn't even that busy), the food itself was cold. The worse thing was the cleanliness (or lack thereof). There were several tables with items of food and abandoned trays on, and the amount of food and wrappers on the floor gave the impression of no-one knowing how to operate a broom or mop. There was a distinct lack of any staff cleaning tables or floors. Most unpleasant.

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MrsM1610 . 2015-04-19

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Ok this has never been a top restaurant however there have been changes here ,the hot wings were ridiculously small and burnt and not hot the zinger was average scrawny and thrown together .when you go to a KFC you expect consistency .i wouldn't even be happy here after an evening out on the town.

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pantanki . 2015-02-18

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I am Wycombe local and I have been to this kfc many times! However this time was my last! Food was not good, service even worse and seating area dirty. I won't be back again. Terrible.

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Missreviewerlqs . 2015-02-05

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Usually when my wife and I venture into Wycombe from our home in Gerrards Cross, we dine at a lovely little Italian place called 'Pizza Hut'. We had seen this place on the other side of the car park and always swore we'd give it a try, as neither of us had ever had Kentuckian cuisine before. Well, this Saturday we finally took the plunge - and we were not disappointed!The setting is divine. This quaint little place is situated on the banks of the River Wye, with it's ample windows offering stunning views of both the stream and the cityscape of the Ryemead estate. Inside is a rather informal affair: one seats oneself and orders ones food and drink at a the counter. The sound system plays a unique variety of traditional Kentuckian music, introducing us to artists called "Lady Gargar", "Won Direction" and "Katherine Perry".After perusing the menu for a while, I decided to opt for the "Zinger Tower Burger", whilst my wife chose the "Boneless Banquet for One" meal. We were a little disappointed that there was no wine list, nor were there any alcoholic beverages at all (presumably Kentucky is among the countries that do not permit the consumption of alcohol), however we were more than satisfied with the traditional Kentuckian "Krushems" which we ordered instead.We were intrigued to discover that, much like in Wales, Kentuckians do not uses cutlery when they eat. The staff were incredibly accommodating to our naivité with Kentuckian cuisine however, and managed to find some plastic knives and forks for my wife to eat her Boneless Banquet with. I decided to embrace the cultural experience and ate with my hands.The food was exquisite, as were the traditional Kentuckian condiments that accompanied it. A particular favourite of mine was the "Ketchup" which is a sort of paste made from ground up tomatoes and E-numbers. The deserts on offer looked incredibly appetising but, alas, we were far too stuffed to even consider ordering one.In short, this is a fantastic little place, and I sincerely hope that the owners consider making this restaurant into a chain - I'm sure there's a lot of demand for Kentuckian food in Buckinghamshire!

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Jason K . 2014-08-26

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Quando cheguei ao centro da cidade e vi que ali havia essa unidade da KFC é claro que foi um dos primeiros lugares onde comi, eles tem um combo chamado de banquete que é uma delicia e serve muito bem duas até quatro pessoas (depende da fome) com milho cozido, tirar de frango, chicken pop corn e 4 batatas fritas, muito bom pra 9,99 libras, o que eu gostei foi que eles mandam umas toalhinhas umidecidas para limpar as mãos que fatalmente ficam cheias de sal e óleo, um charme.

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Soraia Mariana S . 2014-04-25

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Following a Sunday afternoon trip to pick up some supplies we decided to grab a bite to eat from KFC in the same retail park we'd been shopping. We ordered and our food was given to us almost instantly (which most people would be happy with ) yet when we went to sit down and eat the food was cold and unenjoyable. The quality of the chicken was questionable and we really didn't enjoy our time there. The restaurant has a grubby feel to it which was not helped by the customer sat in front of us eating his meal rather savagely. We shall not be returning to this branch of KFC again as the quality of the food was absolutely dire and left a bad taste in our mouths and on the way home stomach ache set in.

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Abitha769 . 2014-01-27

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