Kerry's Moreish Kitchen in Adur

Really good food gavin was so professional and kind and friendy

Clean warm good sized rooms and facilities, could do with some hooks in rooms for coats etc., and a reading lamp both sides of double in room 4. Friendly, nice bar and lounge quirky in a good way, lovely well kept ales, right within stones throw of all the best of Shoreham, close to station, walking distance to Galleria Italian restaurant, nice area around church, and the Ropetackle Arts Centre...

Great service, staff were great with food intolerances/allergies

Lovely walk along the seafront in the sunshine to shoreham followed by a Sunday roast. What a perfect way to spend a precious day off. Well it may have been perfect had we chosen a different place for lunch. We sat down and ordered drinks, started chatting only to realise that we were sitting right in front of what turned out to be a performance area for an afternoon entertainer - PA system literally 12 inches from my head. Now I have seen this entertainer before (Black horse - Rottingdean) and he is - er... entertaining, but, and here's the thing, when booking a table, for 8 people for lunch, would it not have been advisable to warn the group that there was going to be loud entertainment and that entertainment would be pretty much on your table. Anyway we decided to get the conversation in quick as the loud music kicked in and we ordered our food - mostly roasts and a couple of 'Mountain' burgers. The waiter was confused at the request for mountain burgers as he was unaware that they were even on the menu. He turned out to be the owner! An owner that doesn't even know what the kitchen is serving - that's a new one on me. Anyway we sat there for an hour awaiting our food trying to enjoy the entertainment and convince the mother-in-law to remove the makeshift paper napkin earplugs she had cleverly constructed. After an hour the waiter/owner came over and said "Sorry no roasts left...nothing I can do about it. Choose something else." An hour - a bloody hour we sat there waiting for our food - to be told that. What a farce! He obviously then sent one of the waitresses over to tell us that we could have any food for free, but by that stage the damage had been done and we decided to leave. A real shame. It's a lovely place - right on the river with a great beer garden but for goodness sake - sort it out. The owner said he's been had the place for a couple of years. I just hope that someone who has a clue about customer service, and knows how to manage a kitchen takes it over soon because I shan't be returning as long as the present owner is cluelessly running the place.

Website says Shoreham store less busy than usual but service in the cafe was awful! Over half an hour in a queue to order food and drink. Not a single member of staff appearing rushed or hurrying! No apology for people having to wait! On the plus side - easy to find a table as everyone had left by the time we got to the front of the queue!